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Hello guys, first than nothing, sorry for my bad english, isnt my native languaje. I got this problem yesterday in the night of the new year!!!!!!!:crying: I was rooted, using Xylon and Faux Kernel, but the problem appears from nothing!!
The first thing that I detected was, the phone take a WHILE!!! for charge.... then, out of the power, the phone get overheating and discharging so fast, never in life that happends, when N4 got discharged i try to turn on again but download mode appers in the screen, finally I get in the recovery, then I did a wipe cache/system and factory reset. Install again the Xylon... but when phone finally turns off, when I plugged in to AC absolutelly nothing happends, the led just turn in red, and the N4 dont start in FB, dont get charge, dont do a sh*t !!!! I conect it to the PC but also nothing appends, the N4 doesnt appear in my device list.
So... my N4 its broken?
There was possibly something wrong with the kernel and rom combination that caused your phone to overheat. I think eventually the heat may have damaged your hardware. Sorry but, if something was wrong in the first place it was not a good idea to reinstall the same thing that was causing the problem, if I were you I would have flashed a stock ROM. My only advice now would be to RMA it and pray
EDIT: I found this if it helps at all:
If you are unable to access the settings menu of your device, you can still reset your phone by performing a Hard Reset. Here are the instructions:
If your phone is on, power it off.
Press and hold Power until the device powers on, then immediately press and hold Volume Down (while still pressing Power). You will see the word Start with an arrow drawn around it.
Press Volume Down twice to designate Recovery mode.
Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
While holding down Power, press Volume Up.
Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
Scroll down to "Yes - erase all user data" and press Power to select it.
Note: If at any point during the above steps your phone becomes unresponsive, you can restart it by holding down the power button for several seconds.
Before you try anything else, try and leaving it plugged in for a while and then try turning it on. Or leave it plugged in to a computer then try turning it on.
joshnichols189 said:
Before you try anything else, try and leaving it plugged in for a while and then try turning it on. Or leave it plugged in to a computer then try turning it on.
Click to expand...
Click to collapse
Try this. I haven't had it happen to me, but I do have a friend who this exact same thing happened and he thought it was bricked. He left it plugged into AC over night, and in the morning it would turn back on.
First than nothing, thanks for reply, I appreciate your intentions to help me.
I will leave it charging all the night and while Im working too... I hope after that, the phone at least turn on.
I dont install the STOCK ROM because I dont have it in my internal memory and I was in my girlfriend house, the night of the 12/31/12, there is not much to do...
I did the same post, but a little bit more explained
Its here: http://forum.xda-developers.com/showpost.php?p=36165434&postcount=2708
(In case you want to know all details about this problem..)
And Thanks againf for your help!
got the same ****
have a look here
http://forum.xda-developers.com/showthread.php?t=2050811&highlight=bricked+
we are not alone with that problem
some more people have the same problem
i did not even overclocked or benchmarked..
read this post, maybe its helpfull for you
http://forum.xda-developers.com/showthread.php?t=2011328
battery
It could be bad battery, how long did bought of you had working phone, how many times did you charge?
Did you use out of the box charger?
Did you have problems with usb jack?
kibox said:
It could be bad battery, how long did bought of you had working phone, how many times did you charge?
Did you use out of the box charger?
Did you have problems with usb jack?
Click to expand...
Click to collapse
I bought it the 13/nov..
I received it 29/nov.
I ALWAYS use stock charger, only 1 time i try to charge it in my car, but it was less thant 5 minutes, I decided dont charge with the car because the energy variates when I accelerate...
After that, I use my phone quiet normal.
I had this problem with my nexus 7. I think my battery died all the way and it couldn't charge. The stick charger wasn't doing anything. But I plugged it into my computer for a few minutes and tried turning it on. Then when the loading screen appeared I ran it to it's stock charger and charged it to full. Your battery probably died. Try different combinations of ways to get it to take a charge. Just long enough to turn on then plug it into its charger. Though the overheating could have fried it
Sent from my SPH-D710 using xda premium
It seems there are already several threads about this seemingly common issue with this tablet, but I've tried the normal checks and still can't get any life out of my dad's nexus 7 whatsoever.
I've found several threads stating it's just a loose battery, but in this case it isn't. I've checked absolutely every single connection I can get to without removing the void if removed bits, and can't find anything suspect. However it still won't turn on, won't charge, etc. It's not a faulty charger or cable either, we've all got android in my immediate family and we can't get any life out of it with any lead or charger. It was simply working one day, it was turned off the way it always is once my dad had finished using it, and now it simply won't come back on again.
I also saw some people say to get it into bootloader mode by holding volume down and power straight after plugging it in, but that too does nothing whatsoever?
Does anyone know of anything else I can try, short of sending it back to Asus?
How long have you had it?
This sounds like something that should be addressed as a warranty situation, as anything else may be kludgy at best, and may fail again just after your warranty runs out.
I wouldn't really waste any more time.
JMnsHO.... :beer:
My dad has had it about half a year, maybe a little more. But he bought it from Comet, who no longer exist since they went under just after Christmas, so he can't return it to them now. Unless it'd just go straight to Asus instead.
I had exactly the same issue.......I fixed it by disconnecting the battery and reconnecting which by the sound of your post you have already tried.......you should be able to go straight to Asus for repair.......good luck....
Sent from my Evo 3D GSM using xda app-developers app
After probably 30 days it would need to go back to ASUS anyway.
As I'd said, I wouldn't waste more time fussing with it.
They'll take care of it and still preserve the balance of the warranty.
If you messed with it too much, you may find yourself with none at all, and on the hook for the cost of the repair.
Make the call.. :thumbup:
Well I've not done anything that shows I've been in there like I say, so any manufacturer warranty should still be intact. Same goes for the software too, not rooted, on the standard rom and kernel, etc.
I was just hoping I could fix it for my dad without having to send it off.
Not yet, but anything else would be more 'intrusive'.
How long have you been working on it?
Not long, only 10 minutes here or there to see if I could find something loose. I might check the voltage of it's battery to see if it's flat, and also check to see if any power is getting to the battery while charging. That'll help prove if the battery or it's control board is dead or not.
Just checked the battery over. It's a 3.7v battery according to the label, and my multimeter shows 3.7v, so the battery is fine with no loose connections. At the connector for the power button ribbon cable, I get the 1.8v that should trigger the tablet to power up when the power button is pressed, and the power button is good too, only showing continuity when pressed. Again, no loose connections. But the bloody thing still won't turn on.
Any more ideas?
When you say that you "tried all the normal checks", does that include all of the fixes listed in the sticky dedicated to this subject?
billykxda said:
When you say that you "tried all the normal checks", does that include all of the fixes listed in the sticky dedicated to this subject?
Click to expand...
Click to collapse
Yes, your thread is about a faulty or loose battery. As I've said, it's not a loose connection and I've now tested the battery too. Unless you can think of something that I've missed?
StuartTheFish said:
Yes, unless you can think of something I've missed.
Click to expand...
Click to collapse
That sticky has all of the well-researched methods of addressing the collection of related issues (won't turn on/won't turn off/battery status). It is not only about a faulty or loose battery - there's much more.
Give it a read and let me know if there's a fix in there for you.
billykxda said:
That sticky has all of the well-researched methods of addressing the collection of related issues (won't turn on/won't turn off/battery status). It is not only about a faulty or loose battery - there's much more.
Give it a read and let me know if there's a fix in there for you.
Click to expand...
Click to collapse
I have read it all, and unfortunately there's nothing in it for me.
If your able to get to bootloader maybe try to power off then let it charge for awhile then boot, or hold the power button for a good min
It won't turn on at all, so it can't get into the bootloader. Tried already.
StuartTheFish said:
It won't turn on at all, so it can't get into the bootloader. Tried already.
Click to expand...
Click to collapse
I know you tried almost everything in the box, but when you plug it in the wall and press and hold the power button do you see the screen light up but still black?
If yes ( hopefully ) then continue holding power button then press VOL down til arrow pointing with START appears. Cycle through with VOL down til you see power off and select.
After it shuts down unplug from wall and replug and let it sit for a long awhile
If this didn't help at all sorry......good luck....warranty?
RubbleTea said:
I know you tried almost everything in the box, but when you plug it in the wall and press and hold the power button do you see the screen light up but still black?
If yes ( hopefully ) then continue holding power button then press VOL down til arrow pointing with START appears. Cycle through with VOL down til you see power off and select.
After it shuts down unplug from wall and replug and let it sit for a long awhile
If this didn't help at all sorry......good luck....warranty?
Click to expand...
Click to collapse
Nothing happens whatsoever mate, even while plugged into the charger. Tried the original charger, my s4 charger, my old HTC chargers, from the pc via USB, etc. None of them make any difference.
Got a feeling it might be the motherboard, as it has power. Can't be the display since I've tried getting a logcat from it after holding the power button for a while to make sure it would have turned on. ADB just kept saying "waiting for device" as if it wasn't plugged in, confirming it isn't even turning on.
Can anyone think of anything I've missed?
StuartTheFish said:
Can anyone think of anything I've missed?
Click to expand...
Click to collapse
Can the pogo pins be used to charge? bit of a long shot and you`d need to buy/borrow a dock of some sort. Definitely sounds like a hardware failure issue.
Sent from my Nexus 7 using xda app-developers app
Pogo pins?
It already seems to be charged though.
My wife's Nexus 7 suddenly won't turn on... It still had juice when she went to charge it, but the next day found it was totally dead.
I've tried different chargers, tried to get to the bootloader, opened it and unplugged the battery, hooked it up via USB to my computer, etc and nothing will get this thing to power on.
Any ideas?
Bozz5384 said:
My wife's Nexus 7 suddenly won't turn on... It still had juice when she went to charge it, but the next day found it was totally dead.
I've tried different chargers, tried to get to the bootloader, opened it and unplugged the battery, hooked it up via USB to my computer, etc and nothing will get this thing to power on.
Any ideas?
Click to expand...
Click to collapse
I mean, how long did you leave it on AC power? I know when I drain mine since coming to KitKat, it takes as long as a half an hour to respond again.
kcipopnevets said:
I mean, how long did you leave it on AC power? I know when I drain mine since coming to KitKat, it takes as long as a half an hour to respond again.
Click to expand...
Click to collapse
Sorry, it spent more than a day on the charger. Still nothing, cannot get it to respond at all.
Bozz5384 said:
Sorry, it spent more than a day on the charger. Still nothing, cannot get it to respond at all.
Click to expand...
Click to collapse
If you haven't already, try holding the power button for a while until *hopefully* the Google splash appears.
A good way to tell if the device is accepting a current is by using a charger that can verify this somehow, like with an embedded LED. One like this: http://www.verizonwireless.com/accessories/rapid-wall-charger-with-6-ft-cable-for-micro-usb/
I used this for my HTC Rezound when it still worked to make sure it was taking a charge because it would report it was charging in the OS but the charger module itself reported otherwise (the red Verizon ring didn't illuminate unless the charger was positioned a certain way in the device thus this was the only way I could supply it a charge and not hope it wasn't dead in the morning). When my Nexus 7 is drained, it draws enough voltage to get the charger to illuminate so maybe try one of these to really make sure it's still responding.
For the meanwhile, if you do decide to buy one, what was the last thing you/your wife had done? Was there root access?
U need press power for 2 min and need to be pluget into wall
Sent from my Nexus 7 using XDA Free mobile app
kcipopnevets said:
If you haven't already, try holding the power button for a while until *hopefully* the Google splash appears.
A good way to tell if the device is accepting a current is by using a charger that can verify this somehow, like with an embedded LED. One like this: http://www.verizonwireless.com/accessories/rapid-wall-charger-with-6-ft-cable-for-micro-usb/
I used this for my HTC Rezound when it still worked to make sure it was taking a charge because it would report it was charging in the OS but the charger module itself reported otherwise (the red Verizon ring didn't illuminate unless the charger was positioned a certain way in the device thus this was the only way I could supply it a charge and not hope it wasn't dead in the morning). When my Nexus 7 is drained, it draws enough voltage to get the charger to illuminate so maybe try one of these to really make sure it's still responding.
For the meanwhile, if you do decide to buy one, what was the last thing you/your wife had done? Was there root access?
Click to expand...
Click to collapse
Interesting about the charger -- don't think I have one that does that. Maybe I'll see if my VZW store has one, not sure yet.
She had just used her tablet as normal, and plugged it in like she does every other day or so -- the next morning grabbed it and went to work only to find out that it was dead. IE: not turning on.
- No root access (totally stock)
- I've tried holding the power button for up to 2 mins. - nothing
- Even tried holding the down volume and power for up to 2 mins. together - nothing
- Removed the back and unplugged the battery (plug was really tight) and left it undone for 5 mins and reconnected - nothing
- When plugging in to a USB on the computer, the computer dings like I connected something but - nothing
Perhaps I'll take it apart again and see if I can get a voltage reading on the battery with my multimeter... didn't do that before, but would be good to know if it is charged and not turning on or what.
Bozz5384 said:
Interesting about the charger -- don't think I have one that does that. Maybe I'll see if my VZW store has one, not sure yet.
She had just used her tablet as normal, and plugged it in like she does every other day or so -- the next morning grabbed it and went to work only to find out that it was dead. IE: not turning on.
- No root access (totally stock)
- I've tried holding the power button for up to 2 mins. - nothing
- Even tried holding the down volume and power for up to 2 mins. together - nothing
- Removed the back and unplugged the battery (plug was really tight) and left it undone for 5 mins and reconnected - nothing
- When plugging in to a USB on the computer, the computer dings like I connected something but - nothing
Perhaps I'll take it apart again and see if I can get a voltage reading on the battery with my multimeter... didn't do that before, but would be good to know if it is charged and not turning on or what.
Click to expand...
Click to collapse
Remove the back cover, locate the plug to the battery, disconnect plug by sliding from right to left, then replug. Should be fine after that.
player90247 said:
Remove the back cover, locate the plug to the battery, disconnect plug by sliding from right to left, then replug. Should be fine after that.
Click to expand...
Click to collapse
Thanks but I already did that. Nothing changed. If I don't get it going soon I'll be forced to buy something else as she is getting impatient.
I have the same issue.
I bought a refurbish one and it was working great for 2 days and yesterday when I tried to open it, it won't turn on anymore and I was able to browse on it 5 min before.
I tried everything but I cannot find any solution...
When I plug into a wall I cannot see the charging icon and when I plug it into my computer it will do the noise that a device is plug but nothing happen... I wonder if its the battery that is crap
pacostrano said:
I have the same issue.
I bought a refurbish one and it was working great for 2 days and yesterday when I tried to open it, it won't turn on anymore and I was able to browse on it 5 min before.
I tried everything but I cannot find any solution...
When I plug into a wall I cannot see the charging icon and when I plug it into my computer it will do the noise that a device is plug but nothing happen... I wonder if its the battery that is crap
Click to expand...
Click to collapse
I own 3 of these N7 tablets and this has been the number one issue. Sent one for repair when it was under warranty. The supplied Nexus wall charger burn out quick, and aftermarket cables last only 3 months. I've had better results using the Samsung wall charger and cable.
OP, it sounds like your wife's N7 is in APX mode. Connect it to your PC via a USB cable, and open Control Panel's devices and printers panel. If it sees an APX device, and you didn't make NVFlash blobs, your only recourse is a motherboard replacement.
exglynco said:
OP, it sounds like your wife's N7 is in APX mode. Connect it to your PC via a USB cable, and open Control Panel's devices and printers panel. If it sees an APX device, and you didn't make NVFlash blobs, your only recourse is a motherboard replacement.
Click to expand...
Click to collapse
Well, that sounds interesting. Tell me more about the APX device thing. I didn't quite understand.
new nexus 7 2012
Me0211 said:
Well, that sounds interesting. Tell me more about the APX device thing. I didn't quite understand.
Click to expand...
Click to collapse
I just got my new N7 32gb GSM 2012 in the mail today. Won't turn on at all. I'm not going to bother. Going to return it. Quite disappointed, as I didnt realized this issue (apparently with the battery) was so common. Was looking forward to flashing cyanogenmod. Poop. Might just get a samsung tab now, which I think is quite overpriced for its specs.
horsegold said:
I just got my new N7 32gb GSM 2012 in the mail today. Won't turn on at all. I'm not going to bother. Going to return it. Quite disappointed, as I didnt realized this issue (apparently with the battery) was so common. Was looking forward to flashing cyanogenmod. Poop. Might just get a samsung tab now, which I think is quite overpriced for its specs.
Click to expand...
Click to collapse
If you're seriously looking for something other than an N7 then I'd suggest you look at the LG G-Pad.
I bought one for my Dad at Christmas and was amazed by how good the screen is, and the tablet generally, for the price. The LG skin is minimal and can be changed obviously with another launcher, and the battery life is better than my N7.
Hello.
When I try to turn on my N4, I hold power button, and after about 10 seconds Red light blinks (just once, if it's connected to USB that 1 blink last for 3 seconds, if connected to wall, it's just quick 1 blink. If it not connected anywhere there is no action at all, it just stays dead, no blinks, nothing). Same if I try to go in bootloader by holding volume down+power.
This happened after I successfully installed CM12, with no errors. Then I rebooted my phone, and it just stayed black as it is now. Battery was around 25~30% that time, and phone was connected to USB.
Did I bricked my phone totally? I am now trying to charge it up already for 1 hour... but it nothing changes.
I have searched here for similar problems, but couldn't find solution...
Edit: Charging already for 10h+ , still same..
Edit2: I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Edit3: I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".
easy fix
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:
zelexon said:
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:
Click to expand...
Click to collapse
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.
I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Cracken6 said:
I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Click to expand...
Click to collapse
I had the same problem a year ago, I tried to remove the battery, charging all night, and other solutions that I found online and no one worked.
Finally I found here in XDA a user with the same problem and his solution was charger the phone with a wireless charger, a friend of mine has one and I put the phone to charge and after a few minutes the screen goes on and the phone was charged, then I press power button and the nexus run again.
Hope this works.
Sorry for my bad English, I'm from Spain.
Good luck.
(I bought a wireless charger in case it happen again)
I don't know anyone with wireless charger. I already ordered a new battery, and then I probably will get wireless charger also. Ty.
But this problem is very weird if you think so.. I think it happened because of many aspects together:
1) Battery was already below 30%
2) I pretty regularly charge phone with USB (won't do it again)
3) It was connected to PC USB in same time.
4) I installed CM12 ROM in same time
So main reason I think is USB, that I restarted phone while it was on pretty low battery and with USB connected.. phone restarted and got invalid voltages and couldn't even boot up or charge phone. I also found an article which says, minimum voltage, when phone battery has 0%, it's 3.0V, so I was below that.. it just screwed everything and battery died. Well, I am not sure for 100% that it's battery fault, but I hope so, I really love my N4 and still wanna use it for long time, I hope it's not dead phone, just a dead battery. Lets see! I will update this thread , when I get my new battery (less than month probably).
Sorry, my english is also not perfect. I am from Latvia.
I was playing when it happened to me. The phone was very very hot and the battery was around 70%. When I put in the wireless charged and I can reboot the phone the battery was at 65%, so it had charge but the phone won't boot.
I charge my phone almost every day, sometimes with AC, others with USB (plugging to PC) or wireless that depends of my needs
I hope you can fix it. Good luck.
Btw. Do you know if battery charges with wireless charger, if it's removed from the phone?
Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.
Flipz77 said:
Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.
Click to expand...
Click to collapse
The battery will charge with a NCF Charger
Major Issue Google
This "Nexus SOD" issue is showing up on many sites across the Internet. I have multiple "Nexus" devices including 2 Nexus 4, 1 Nexus 5, 2 "Nexus 7 2013". It suddenly started out of the blue with one of my Nexus 4 phones. Symptoms included rapid battery discharge. I am using Lollipop 5.1 on all devices. There are many claims as to the cause, Hardware Motherboard, Power Button etc. Others claim it is "Software Related" or App Related. The problem effects Nexus 4 and Nexus 5 phones. I have ordered a new motherboard for my nexus 4 device and see if that makes a difference.
This problem should warrant a "Major Android Lollipop Crisis Team" by Google to investigate the cause and let us know what it is and what Google is doing to solve the problem before moving to announce "Android M". This issue needs to brought up and actively pursued at the upcoming "Google I/O Conference" by the strong Android Developers Groups to press for "Formal Action"
charging method
Cracken6 said:
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.
Click to expand...
Click to collapse
I had this problem a long time ago and my fix worked for me after doing a little research it seems like this is a case called battery total discharge. The fix was simply to charge your phone using the wall adapter that came with your phone (I still use my old apple cube wall thing) and to wait for the red light to appear then wait about ten minutes before trying to reboot.
I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".
Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help
AndRe5575 said:
Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help
Click to expand...
Click to collapse
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...
Cracken6 said:
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...
Click to expand...
Click to collapse
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved
as9333 said:
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved
Click to expand...
Click to collapse
Just tried booting without battery, and connecting to wall. Same - red light blinks once, after I hold Power button or Power+Volume down for about 15 seconds. If I keep buttons pressed, it just repeats every ~15 seconds.
Power buttons works fine.
After I checked that Device manager thing in google.. it looks very bad.. phone is dead.. probably need to change motherboard. I am just shocked, how this could happen... I didn't receive any errors during CM12 installation. Phone just instantly died after restart.
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
Click to expand...
Click to collapse
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
Click to expand...
Click to collapse
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
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And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
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E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
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When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
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Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
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If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.
I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.