Connectivity Issues - Hero, G2 Touch General

I have just moved to London, so I guess when I'm travelling in the tube I am jumping in and out of service. However sometimes my phone will show no service atall or just not work; even though I am in an area with service! Throughout the day I get various messages informing me that so and so attempted to ring me, even though its been in signal, and everyone else is using there phone perfectly fine! Any ideas what this could be???????!
HTC Hero - Orange
ROM: SuperHero 2.0.1
Radio 63.18.55.06PU_6.35.15.14

Have the same problem here in Norway.
I'm also using the "63.18.55.06PU_6.35.15.14" Radio, so it seems that's causing the problems.
Can't do much more than waiting for a newer Radio then?

Related

Vario II network coverage question

Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
toucam said:
Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
Click to expand...
Click to collapse
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
mrvanx said:
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
Click to expand...
Click to collapse
Hi, many thanks for your detailed guides. I've upgraded Radio to 1.38.00.10 but the problem still persists. I'm in a very good coverage area, always get full bars 3G when it works. Soft-reset my phone and now it's searching in vain for network signal, I'm confused
What operator are you with ? Maybe the cell where you live is getting overloaded. We had a problem similiar to this last month when our local base station had a problem. Our work-around was to disable 3G but not using a Hermes . Apparently the handset tries to register using the 'best' data-bearer its configured for. So disabling 3G made it register with GPRS which worked fine. They then fixed the base station and we were able to re-enable 3G. I would
guess Charlton would have a lot of subscribers per cell. You would expect the coverage to be better in a built-up areas but who knows. Maybe an enquiry/ complaint to the operator would at least tell you if they know of a problem and if its temporary or longer term
Cheers for that. I'm with T-Mobile. What's bugging me is that this signal disappearance only happens sometimes. It's not that I don't have 3G (or signal for that matter) at all, I still get full 3G signals fine most of the time. But you probably were right, looks like it's a fault from the operator's cell in the area, I will give them a call next week to see if there's an explanation.
I've noticed this problem when I'm in the south London area (very general I know). People have got around the issue temporarily by forcing the phone to GPRS only
More problems! After upgrading to 1.38 and trying all sort of "good" radios like 1.17, 1.27, 1.34 I can't make/receive calls unless GSM is forced. There must be something wrong within my immediate area because with the same radios everything works flawless just 10 mins down the road. I just called TMob and there's no technical fault or anything from their side. I will just have to put up without 3G until the problem fixes itself
There are lots of people complaining about 3g on T mobile in UK. They seem to have serious issues with Hermes devices and the dropdown to GSM.
I had a problem six months ago with my hermes on orange at home in SW London. For a few weeks it was mucking about - I rang O who advised me that they were experiencing some local issues but would fix them within days. I switched to GSM for a few days. When I switched back its worked fine for last five months.
3G gone mad!
the same thing was happening to me. Full 3G reception in Leicester, tried to connect to get my e-mails and then the signal totally goes. The same thing happens when I make calls as well. Switched to GSM and everything worked. Now in York and everything is working on 3G.
Network is T-Mobile.
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
No 3G
aidanbree said:
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
Click to expand...
Click to collapse
No mine doesn't say anything, it sounds "ding ding" after a few secs like when you press the hang up button. I can use the Internet but anything to do with calls is just impossible. I've switch to GSM now and everything's back to normal. A bit annoying can't use 3G at home.

Fido/Rogers Subcribers: Which Radio are you using?

I haven't experienced any problems with 1.40, 1.41 or 1.43
But I was just wondering which do you all prefer?
Please state subscriber.
ChiGGz said:
I haven't experienced any problems with 1.40, 1.41 or 1.43
But I was just wondering which do you all prefer?
Please state subscriber.
Click to expand...
Click to collapse
The official Rogers radio version is 1.42.00.00 (i.e. this is what is on the TyTN's that they are now selling). I am using 1.40.30.00 and it is working well for me. Did not bother trying 1.43.00.00 since many North American users appeared to be having problems with it, leading me to believe that it has been tweaked for European users.
John
johnburn said:
The official Rogers radio version is 1.42.00.00 (i.e. this is what is on the TyTN's that they are now selling). I am using 1.40.30.00 and it is working well for me. Did not bother trying 1.43.00.00 since many North American users appeared to be having problems with it, leading me to believe that it has been tweaked for European users.
John
Click to expand...
Click to collapse
I'm using 1.41.00.10 with no problems, though I am using it voice only (no data -- Rogers can go screw themselves with their ridiculous prices /rant off).
Are the majority of problems people having with different radios more on the voice or data side of things, or is that somewhat irrelevant?
I'm using 1.41 on Rogers. I don't use 3G often, mostly just EDGE and voice. Battery only gets me through a day, but besides that, I don't have any voice quality\dropped call issues, data is stable and fast, all is good.
dtx said:
I'm using 1.41 on Rogers. I don't use 3G often, mostly just EDGE and voice. Battery only gets me through a day, but besides that, I don't have any voice quality\dropped call issues, data is stable and fast, all is good.
Click to expand...
Click to collapse
I have had 1.43.00.00 since it was released, no issue's nor have I had any issues with 1.41 or 1.40.
Rogers doesn't seam to have the issues that some of the UK and US systems are having. My guess is that there are fewer providers in Canada and less radio traffic to compete with and more concentrated towers for many areas.
messaging not working now
had sucesssfully upgraded to latest rom by black shodow, with radio 1.43, now messaging is not working, is it bec of radio.
Could somebody kindly point me to the right direction regarding any Roger's roms? I've done a search but came up with nothing
I'm using 1.47 on Rogers w/BBConnect WM5. All seems good. However, my area doesn't have 3G so I don't know how it performs in that aspect.
not worth a change, really
I had original 1.42 for a while. it worked great- got 3g in toronto (even had it in Barrie for a day during testing.)
wifi was good, and battery life was as good as expected.
I'm currently running 1.47, and I don't really notice that much of a difference. 3g seems faster, and WiFi definitely is, but I also flashed a new Rom and updated the wifi drivers too. MMS also works, but to be fair, I never tried it before.
In all, not a huge difference.
Be sure to use Lurch's cab file for setting the Rogers APN/MMS setup info- it's flawless.
ChiGGz said:
I haven't experienced any problems with 1.40, 1.41 or 1.43
But I was just wondering which do you all prefer?
Please state subscriber.
Click to expand...
Click to collapse
I'm using 1.41.00.10 on Rogers network.
I use voice and data (BB Connect + VPN).
No problems.
1.43 on all 5 of our Hermes phones since it's release and had no problems in Toronto.
We use them heavily with Data and since we're in TO we get 3G signals in most places - and I'm very impressed with battery life.
I have experienced problems with 1.46 and 1.47 not being able to receive calls while the device is active, but only a handful of others on this forum have reported the same problems, so maybe I just got 5 bad in a row.
using 1.41 in Montreal (voice only, we know how much data cost in Canada), good reception, battery last long.
I am using 1.47 after usimg 1.43. anyone else think it eays the battery a lot quicker?.
Matt
I am in the GTA and have been using 1.43 since it was released with no issues with voice or data. I was going to switch to 1.47 until I read Aoshi_'s post....now I am debating it... .
SoftBank X01HT
I am using original Radio ROM (1.16.00.00) still did not flashed it...i just received the handset yesterday. So my question is: Why i can't get EDGE? I get only GPRS (since there is no 3G HSDPA here) I know we got EDGE coverage here and the specifications of the phone says EDGE class 10, Please would you tell me if i am not using the good radio version?
Answer: not sure, maybe it's from the ROM and it do not displays "E" even on EDGE network. Speed test proof: On Rogers GPRS/EDGE : 100 kilobits/sec (It's EDGE even indicates "G")
1.51.00.10
http://forum.xda-developers.com/showthread.php?t=323957
*Fido/Roger
**so far been using 2 days
Battery seems to drain quick compared to 1.38. Very notible once using GPRS/Edge/HSPDA [gprs data seems quicker]
Signal strength is odd. Cell phone shows full strength Tytn shows 2 bars.
- Tytn shows no signal (cell phone shows full) yet when I make a call it is ok
Dropped calls: 2 (in a good area for reception)
1.51.00.10
o Battery life is short
o Missed calls
o gprs - no issues - seemed quick
Swapped to 1.43.00.00
o Battery life about the same as 1.38.00.00
o No missed calls yet - no signal drops
o GPRS seems frozen at times - required to turn off/flightmode and reactivate.

Problem with Hero on T-mobile UK

Hi!
I have the handset for few weeks and for couple of days I have a problem at the times to connect to internet. Look like Hero try to send data but there is problem with downlink. Some times when you turn off and on the internet it seemsd to be working at the times ....
I have already updated the software to the newest from T-mobile but still the same problem.
Any ideas ???
Thx
Well i have the same problem with Telus in Canada I thought it was a network problem but now you have me wondering if it is a defect.
same here on T-mobile UK in London... I noticed a reboot solves the problem most of the times... But I am not too sure why it happens in the first place. I noticed it seems to happen in very crowded locations rather than when I am somewhere with not too many people. Every time I install a new radio I hope to see the problem disappear, but it never really does. Quite disappointing... :-( Hope for a fix in the near future though.
I've been getting the same problem.
The HSDPA icon will change to 3G, then the connection will stall completely. I'll have to put the phone into airplane mode and back again to restore it.
T-Mobile tried fobbing me off with my contract didn't allow high speed data, to the next person telling me to just try it in a different post code, they're not aware of any problems, with finally the most recent tech support person telling me T-mobile is aware of a HSDPA and 3G problem that should be fixed in 5 days, please bare with us.
W*nkers.
I definately feel like I've bought a red herring with this phone. Or should have at least got it straight from HTC. I'm reluctant to put a new ROM on there so soon after getting it.
In Canada it seems like it is a network problem. I went out of town about a hour and data worked, came back and it did not work. Phoned and was told it is a network issue and to bear with it they are fixing the problem in a couple days. It seems odd that the same thing is happening in two different across the ocean at the same time though. Who knows if it is the same problem though.
I have the same issue with Orange till this weekend when the phone won't work on 3G at home at all even though it gets a signal. The 3G netwrk is down in my home cell area for a week so I'm stuck on 2G. 2G speeds on some sites are even better than 3G as it doesn't stall on the downlink.
I had this issue but it seems to be OK now. Probably a network issue.
Hi !
It look like the blame is the simcard
Someone suggest something and it give me idea. I have put bit of paper betwen simcard and the thing that hold it and then just a bit on top of it and does seem to have problem. It look like Hero have very sensitive simcard holder
Good luck
All fine here!
I'm in south London, UK and never seem to have a problem with the internet. I'm extremly impressed as on my bus journeys I frequently stream like radio without much problem. I hope things improve.
I'm also in south east london
I get awesome speeds with HSDPA, but not so great with 3G.
I generally stream from last.fm and it pretty much stalls when on 3G. Web-browsing on 3G alone is also not that great for me.
This sounds like it's more a problem with the coverage than the phone though (althoguh it's interesting that a reboot/re-enabling mobile net fixes it).
Couple of things to try:
1 - Download a speed-test and see what speeds you're getting.
2 - Check coverage here: http://www.t-mobile.co.uk/services/coverage/street-check/
im having problems to , i spend half the time on Wifi and only use mobile network if im out and about, but im barely getting 3g and im in heart of england (birmingham)

HD2 Web Connectivity Issues and Analysis

Seriously people....
I've seen lots of threads recently. People are complaining that the HD2's data connection cuts out, leaving them unable to access the Internet from their phones for who knows how long. I know, it IS kinda annoying...But the thing is..
I can tell you this IS NOT a hardware problem. It's something to do with either the OS....or something in the phone's registry settings which no one has picked up yet...I hear that phones like the TP2 do not have this error, and I agree. My old unbranded Touch Pro 2 was brilliant, I could use it for IM and texts anywhere...LOL I used to sit on the Bus while people stared at my phone, while I was on Messenger talking to my phone. Anyways, here's what I wanna tell you guys. Hope I help out everyone in some way or another.
What I have:
HD2
3 Mobile Sim-So yeah, My Operator is 3 UK
Living in London, UK
Using ENERGY's 17th March Version ROM
HUSPA, HDSPA Enabled
What I've noticed:
The phone cuts out the signal when the transition between 3G and H occurs in the icons. As a result, the Internet cuts out temporarily, and programs such as Messenger lose connectivity for a while. For example, when the icon is on H, and no one's talking on Messenger, the Icon changes back to 3G....during this moment it cuts out sometimes..until it reverts back to the H icon (Got that? I know, it's a little long and complicated when I word it like that, but read it out and it'll make sense xD)
Now, whenever I have the phone connected to my PC/Laptop (Either as a Wi Fi Router or through the cable and then using Internet Sharing, either way, the phone does NOT change back to 3G, it stays constantly on H (Mind you, I usually download during this period). Anyways, the point being that the connection is VERY stable and constant, when in this state, connected to my PC/Laptop and the device is accessing the Internet through my phone's Data Connection. So what do you all think? And what have YOU found out? Leave your responses and ideas below
Some things I have found out are, if you Enable ONLY HUSPA in the Settings/Connectivity options, the connections seem to be more stable. Furthermore, if you really want to, Disable Advanced Connections, stay only on 3G, and enjoy a LOT of stability (At the cost of slower speed surfing and downloading )
My HD2 does not connect at all anymore. I called in to support because I completely lost data connectivity (web browser, email, slacker, whatever - no connection). They verified no troubles on their end. I moved the sim to my old touch pro (running Energy ROM w/ winmo 6.5 and Sense 2.1) and that phone connects fine. So it's not the SIM, and it's not the network.
I've also done a hard reset to get back to stock and still have the problem, which tells me that it's not a registry / software setting.
They only thing that leaves is faulty hardware - or firmware that a ROM hard reset wouldn't affect. Either way I need to replace the device altogether.
Unfortunately, tmo is out of stock and so I can only wait for a more to become available before it can be replaced.
csharper said:
My HD2 does not connect at all anymore. I called in to support because I completely lost data connectivity (web browser, email, slacker, whatever - no connection). They verified no troubles on their end. I moved the sim to my old touch pro (running Energy ROM w/ winmo 6.5 and Sense 2.1) and that phone connects fine. So it's not the SIM, and it's not the network.
I've also done a hard reset to get back to stock and still have the problem, which tells me that it's not a registry / software setting.
They only thing that leaves is faulty hardware - or firmware that a ROM hard reset wouldn't affect. Either way I need to replace the device altogether.
Unfortunately, tmo is out of stock and so I can only wait for a more to become available before it can be replaced.
Click to expand...
Click to collapse
Which phone company are you with? I experienced the same problem with 3UK in North London for a couple of months up until the beginning of last week but it was a problem at 3's end, not mine. Other people have been experiencing similar issues with non-3 phones in London (http://www.3g.co.uk/3GForum/showthread.php?t=102192).
yes, I had problems in London too before Good Friday. Especially on Tues+Wed.
Others around me inthe library also had similar issues with their iphones. I kept on switching the baseband and modes, and reapplying my 3G settings to keep it alive and solve the outages.
Most people with issues were on vodafone or O2 (like me).
It would work, then cut, then work.
I thought at first it was because I had a custom ROM, but iphone users had the same - and lots of timeouts on requests.
I DO believe however that running ROMS like energy's and Dutty's HG 1.7 with 2.10 (which I'm currently running) bases as 2_08 radios is not great for the uk and exacerbates the connection issue. 2_07 is better...and in any event we SHOULD be using 1.72 based roms with 2_09 radio.
I have also noticed that on COM5 23544 builds the opera mobile 9.7 and 10 google boxes do not work. They come up as failed connection, but then i click on teh link and it works...weird huh???
So I think last week was because of network faults in London. But in general, these 2.10 based ROMS and their radios are not ideal for stability.
I had perfect call and HSDPA stability with 1.48stock+2_09 radio.
Having turned to a 23544 rom (Dutty's HG) with 2_08 radio I've had much less call and internet stability (and quality) over the stock with 2_09.
jakem said:
Which phone company are you with?
Click to expand...
Click to collapse
T-Mobile US.

3G not working, but HSDPA is.

Hi All,
For 2 weeks or so now I've been having an issue with my Hero's internet connection. Didn't notice specifically when it started as it only affects the 3G connection and I mostly get HSDPA in my area. I use WiFi at home anyway.
When the notification bar shows 3G, the upstream arrow flashes periodically but there is no traffic downstream. Market downloads fail, anything which requires an internet connection will timeout.
However as soon as it switches up to H connection, it starts downloading immediately. If I switch to 2G only GPRS and EDGE connections work fine too.
Around the time the issue started I was trying a few different 2.1 roms for the first time. Have flashed several different roms since and have the same issue. Currently using VillainRom5.5. I was already using Radio 63.18.55.06JU_6.35.09.26 but have reflashed this too. Have flashed the stock Orange RUU, RUU_Herrange_UK_2.73.61.5_release_signed_NoDriv er.exe, but the issue remains.
Didn't have a problem, especially at home, before trying the 2.1 roms. I have good signal regardless which connection I have, currently 3 bars.
Thought it might just be an issue around my house but have tested all over and it's the same. Became an issue this week as I was visiting Somerset and in area's without HSDPA. Had to switch to 2G only in order to get internet connection.
Have searched here and other forums but cannot find anything specifically like this, any help greatly appreciated!
Cheers,
hello,
I had a lot of problems with connections (3G/HSDPA/2G) with loose of signal.
I tried a lot of ROMS to solve this problem. But It wasn't the right way...
In fact, My SIMcard was defective. I had to change it, and now all is OK.
I'm not sure that it will be the right issue for you, but perhaps It could be...
BR
Cheers for your reply.
Have contacted Orange today, the customer services guy tried some stuff and asked me to test and call back. Hasn't helped so will call them back in a mo and report back.
Hi,
I am having a very similar issue and I am also on Orange. My issue started after around the time I flashed Villian 5.3 but I doubt this is the issue as I have flashed other ROMS since and have the problem. Have you also done the 2.1 battery stuff by *#*#4636#*#*? I did this around the same time the issue started and I thought it was because I had set it to GSM (auto) but I put it back to WCDMA but that made no difference.
My phone keeps showing 3G then swapping to HSDPA. This is both an my house and in the city. I always got H no matter where I was but now keeps swapping after a couple of mins or when I use internet. I've reflashed ROM, radios and tried a friends Orange SIM and I get the same.
I also have the exact same problem on the 3 network in the uk, definately not a sim problem as before I rooted and flashed it all worked perfectly. Hasnt been too much of an issue as most of my city has hspda coverage but if I go out of town its a pain.
Problem started as soon as I flashed a villain ROM and is present in all 2.1 ROMs I have tried although I have noticed that the legend ports seem more stable and connect a little better, so am currently running the villain 4 ROM. Updating the radio made no difference and I am starting to wonder if it is some thing to do with using a CDMA port?
Linnyuk said:
Hi,
Have you also done the 2.1 battery stuff by *#*#4636#*#*? I did this around the same time the issue started and I thought it was because I had set it to GSM (auto) but I put it back to WCDMA but that made no difference.
Click to expand...
Click to collapse
Yeah I did try that stuff, I too have set it back to WCDMA Preferred. Now you mention it I guess my issue did start around this time too so its likely to be linked.
It does seem too coincidental that we have done the same things and are having the same issues on Orange. I'm going to wait to see if ROM from the official 2.1 build sorts it out and if not swap the phone out. I've had Villian and now BeHero + and still have the issue. I've flashed different Radio's as well and that has not fixed it.
SingleServingFriend said:
Yeah I did try that stuff, I too have set it back to WCDMA Preferred. Now you mention it I guess my issue did start around this time too so its likely to be linked.
Click to expand...
Click to collapse
Ive had this problem for well over a month now, way before the gsm auto trick came on the forums and I started using it, I dont think thats the cause, dont think its a radio issue either as had it on two diff radio versions.
My issue started as soon as I flashed a eris port which as far as I know is cdma based and isnt that a different kind of network than we use over here??
Any devs want to chip in here and help some noobs plz?
I've always had this issue with Orange as well, regardless of ROM, prior or after to flashing. I thought it was just the Orange network capacity as when I use the phone out of peak hours (2-7am) its fine.
I have the stock Hero with 1.5, no roots or custom os & it happens to me on Orange UK.
No idea why, but don't think its to do with custom roms!
Pete
-------------------------------------
Sent via the XDA Tapatalk App
Yaeh i have the exact same issue, tried many different roms, including official orange roms. This issue started before i started playing with customer roms.
Anyone have any suggestions?
Just adding to the list. Same issue for me, Orange UK - not specific to any ROM (Stock or Custom)
I'm going to join the party and say I have this problem too.
Although I didn't notice until I read this and checked, I just assumed Oranges 3G network was unstable in peak times
SingleServingFriend said:
Yeah I did try that stuff, I too have set it back to WCDMA Preferred. Now you mention it I guess my issue did start around this time too so its likely to be linked.
Click to expand...
Click to collapse
I too am on orange uk and tried this and experienced the same issue.
The solution is just reflash rom and radio (no wipe etc so data remains). That fixed it for me.
Also don't mess with *#*#...... settings
I'm still having this issue, maybe it is just the Orange network thats to blame? Seems to be to a number of us cropping up.
Gonna get back onto Customer Services this weekend, see what they say this time.
Same problem here. I'm on Orange UK too. Seems like an Orange network problem rather than a ROM problem
Saw this on my G2 Touch Hero on t-mobile when using villainrom 5.2. Not seen it recently and don't think its related to flashing 6.0.
-------------------------------------
Sent via the XDA Tapatalk App
Thought I'd update this.
Been living with the issue since posting, tried a few roms, all with the same issue.
Tried the latest radio, that didn't help.
Flashed EzHero rom few days ago and 3G has been working fine since! Don't know whats in this rom which might do that, it doesn't display the 'H' icon anymore which is the only visual difference. Might just be coincidence but either way glad its working consistently again.
I've had the same issue here on the other side of the pond in Canada on the Telus Hero. I think it has something to do with the phone trying to default to the fastest connection. I'm assuming the providers don't want us connected to the faster networks constantly, so they have a disconnect on idle response; which in turn is being counter-acted by our hero's need for speed. That is one theory, but I have to include that when I first got my TELUS Hero, before rooting and installing MaDaCo 1.5 I would have stable 3G connections. Any ROM installed following the root of my phone has caused this same dilemma.
This is a big issue on orange one which I have never got to the bottom of.
Now my phone seems to work 99% of the time but it always switches to H before downloading.
It might be something to do with Orange switching to new "next generation" towers. Apparently last time I phoned orange my phone was connected to two towers (only supposed to be one) so it was impossible to triangulate my exact position.
This might have something to do with it.

Categories

Resources