ellloooo has any one got one from dell yet i ordered mine last Thursday and they estimate delivery around the 21st why so long i don't know,just wondering if anyone has one from there because i hope its unlocked Sim free like they state on there website
Hi
They just called me and informed that they are out of stock and couple of minutes lather i just got email that my order was cancelled! and it was due to delivery 19th.
I got one from o2 notused but i need one unlocked.
mahatma said:
Hi
They just called me and informed that they are out of stock and couple of minutes lather i just got email that my order was cancelled! and it was due to delivery 19th.
I got one from o2 notused but i need one unlocked.
Click to expand...
Click to collapse
Now that is a bummer hope i am not the same did they take your money because they have of my cc
I got one from car phone wharehouse first but sent it back because they said it was unlocked but it was not.
I feel sick now you have just told me that,i have just gone to their website and went through the order as if i was buying one and it says nothing about them being out of stock .
They should put it on the website
Just ordered one from Dell on the NHS Employee Purchase Program - £413, but delivery estimated at the 19th.
I tried one at my friendly local CPW and it was locked to O2 - bit of a cheek for a device that's listed as SIM-free...
I've found Dell's delivery dates to be pretty good, so here's hoping for the 19th...
elbowz said:
Just ordered one from Dell on the NHS Employee Purchase Program - £413, but delivery estimated at the 19th.
I tried one at my friendly local CPW and it was locked to O2 - bit of a cheek for a device that's listed as SIM-free...
I've found Dell's delivery dates to be pretty good, so here's hoping for the 19th...
Click to expand...
Click to collapse
Did you order yours today and got a delivery date of the 19th
I ordered mine last thursday and got a del date of 21st
elbowz said:
Just ordered one from Dell on the NHS Employee Purchase Program - £413, but delivery estimated at the 19th.
I tried one at my friendly local CPW and it was locked to O2 - bit of a cheek for a device that's listed as SIM-free...
I've found Dell's delivery dates to be pretty good, so here's hoping for the 19th...
Click to expand...
Click to collapse
hi do you mean nhs discounts give us a link mate cheers did you use quidco 10%?
lufc said:
Did you order yours today and got a delivery date of the 19th
I ordered mine last thursday and got a del date of 21st
Click to expand...
Click to collapse
Yes, that's correct... would suggest that they're waiting for a delivery from China...
treble4 said:
hi do you mean nhs discounts give us a link mate cheers did you use quidco 10%?
Click to expand...
Click to collapse
You need a discount code from your Dell Account manager then you can ring the EPP hotline and order at the discounted price... normally its a 3% discount but the Streak is an extra 7% off until July 31st... As far as I'm aware the discount is available to employees of any company with a corporate account at Dell, including NHS, Local Govt., etc.
EPP phone number is 0870 907 5683 (although I was re-directed to a different number today)
elbowz said:
Yes, that's correct... would suggest that they're waiting for a delivery from China...
Click to expand...
Click to collapse
Looks like they pluck the delivery date out of the air i hate waiting
I ordered 29th of June and my EDD was 19th July but yesterday they called me to tell that they are out of stock. After that phone call I noticed that my order was cancelled. Of course I contacted their live chat to ask what is going on and they apologised and asked if I remember who called me but I did not remember the name. After that they called me back to confirm new order so my new order is 5th July and delivery date is still 19th July but when I asked when it will be delivered I was told that 2-3 working days so I asked again if it will be this week and it was confirmed that Yes it will be this week as my order already finished production period.
So probably the container from china is already somewhere in the docks.
I think i will give them a phone watch this space
going to call the HM forces discount number in a bit. gona try and get full 10% discount and get the ridiculous postage of £20 taken off. will report back.
Just phoned up Dell then had a live chat with one of them and they both tell me its a new product and there is still an interim period of 10 days after your order before it can be shipped so basically BULL SH-T EXPECT IT WHEN IT ARRIVES why am i so impatient lol
BIG UPDATE !!!!!!!!!!!!!
just went on line to have a look at my order status and BLOW MW DOWN it says SHIPPED so it looks like the phone call complaining did the trick after all
dells online chat feels like a bot. total waste of everyones time dealing with them that way.
lufc said:
BIG UPDATE !!!!!!!!!!!!!
just went on line to have a look at my order status and BLOW MW DOWN it says SHIPPED so it looks like the phone call complaining did the trick after all
Click to expand...
Click to collapse
Mine has shipped too... in fact tracking shows it to be at WWI Hinckley so should be here tomorrow!!!
elbowz said:
Mine has shipped too... in fact tracking shows it to be at WWI Hinckley so should be here tomorrow!!!
Click to expand...
Click to collapse
Happy days same here and if you look on the Tracking sheet it says delivery as 07/07/2010 so you had better get ready lol
Mine ordered yesterday just changed to shiped.
Same here, I ordered mine last week and have been annoyed by the ETA of 21/07 but I am pleased to see that it is shipped....
Time to pimp it out with some accessories- a Zagg shield and their case seem like the best options.
All these shippings they must have found that pallet they lost at the back of the warehouse lol
Related
Hey guys if anyone was looking to buy any accessories for your HTC Touch Pro. I found this link from MoDaCo that will email you a discount voucher code for Expansys-USA.Com or Expansys.Com. I believe this discount is thanks to MoDaCo.Com if found it from google and thought I would share.
USA: It will give you $14.94 off any accessory purchase over $30.
Europe: It will give you £10 to put towards an order of £20 or more.
Just thought I would share my findings, also it noted that the discount ends on the 30th of November. So you only have a few days left to use the discount.
- Dan
It says invalid voucher code.
AEDan1977 said:
Hey guys if anyone was looking to buy any accessories for your HTC Touch Pro. I found this link from MoDaCo that will email you a discount voucher code for Expansys-USA.Com or Expansys.Com. I believe this discount is thanks to MoDaCo.Com if found it from google and thought I would share.
USA: It will give you $14.94 off any accessory purchase over $30.
Europe: It will give you £10 to put towards an order of £20 or more.
Just thought I would share my findings, also it noted that the discount ends on the 30th of November. So you only have a few days left to use the discount.
- Dan
Click to expand...
Click to collapse
Mine was rejected too. And please dont buy from Expansys. I had so much problem. They never reply to emails. Had to make some international calls to settle and the phone bills is a bomb.
thats wierd, i just ordered 2 items this afternoon and my code worked fine. it was on the USA site, i dont know if it matters where you live? Also Expansys is the same company that processes orders for the HTCAccessoryStore.Com i dunno if most of you know that. They are coming from the same company that HTC uses for their official accessory store.
AEDan1977 said:
thats wierd, i just ordered 2 items this afternoon and my code worked fine. it was on the USA site, i dont know if it matters where you live? Also Expansys is the same company that processes orders for the HTCAccessoryStore.Com i dunno if most of you know that. They are coming from the same company that HTC uses for their official accessory store.
Click to expand...
Click to collapse
I have cancelled ALL orders made thru expansys
I tried it earlier today. and it worked for me as well. Thanks for the heads up. :beer:
illi said:
Mine was rejected too. And please dont buy from Expansys. I had so much problem. They never reply to emails. Had to make some international calls to settle and the phone bills is a bomb.
Click to expand...
Click to collapse
I ordered an item from expansys on nov 11th. Website said "instock" on it. Got a conformation email from both paypal and expansys for the item the next day. I even checked expansys's website 2 days after my order and that item still showed "instock". 3 days after that they (expansys) send me an email that its out of stock but will ship now on nov 24th. Today is the 25th and no notice or anything from them. They also have not replyed to my emails. What a way to do business.
error. see next post
yzf750 said:
I ordered an item from expansys on nov 11th. Website said "instock" on it. Got a conformation email from both paypal and expansys for the item the next day. I even checked expansys's website 2 days after my order and that item still showed "instock". 3 days after that they (expansys) send me an email that its out of stock but will ship now on nov 24th. Today is the 25th and no notice or anything from them. They also have not replyed to my emails. What a way to do business.
Click to expand...
Click to collapse
I ordered the Celio Corp's Redfly on 19Nov. The payment was made through bank transfer the following day. In the order confirmation email a Singapore/Hongkong/UK phone numbers were given. I called the Singapore phone number on Monday 24Nov but it was perpetually engaged. I managed to get through to the Hongkong number on Tuesday (yesterday). At that point I was then informed that I short paid by UKL12.00 which was not made clear in the order form (at the web-site). Meanwhile a number of emails was sent to the Singapore/Hongkong/UK offices. None was ever responded. I finally request for cancellation through e-mail at the same time asked how long would they take to process. Untill this moment no one cares to respond.
Expansys is not only unethical but very unprofessional.
Another interesting issue is that it costs differently for the same item if ordered from their various web-sites (UK/Europe, or Singapore, Hongkong.) STRANGE!!
I will never get anything from expansys ever again.
i always get my stuff from expansys. no problems yet - and i mainly use the uk one and they ship it to australia - uselly in 2-3days which is awesomly quick
Another eXpansys Horror Story
Ordered 2 items from eXpansys-USA last week. One item showed over 1600 in stock and the other showed over 200 in stock. They both stated "This product is at our central warehouse and should be shipped in 3 working days".
When I checked my order status the next day it indicated both items were out of stock. The item descriptions were correct but if I clicked on the link for either one they took me a page that stated "Product not found or is not available in this region". I also noted the item number in both links were not the item numbers I ordered. When I went to the correct pages for the items I had actually ordered they still showed plenty of stock.
At this point I emailed them and finally got a reply 3 days later in which it was stated "The unit is in transit from our central warehouse and will ship later this week." I sent a reply asking what that statement meant and asking if they ship FROM their central warehouse TO the customer or what. So far no reply and I really don't expect one.
Based on this experience, and quite a few similar "reviews" I read here and elsewhere, it appears this is typical of them. It is very unlikely that I will order from them again. A first time customer has pretty much become a last time customer.
if your order is delayed, like my tv out cable, just call and they will at least give you free priority shipping...... a whopping 5 bucks!
i have been emailed about my pre-order from mobile phones direct and now they are saying that delivery wont be in october, but they will start shipping on the 1st of november
i was hoping that i would be in the first shipments as i ordered on the 4th of sept
what do you guys think about this delay - i am seriously considering another phone, the blackberry i have now i doing my head in!
here are the emails weve been sent about the preorder:
Dear Customer
Many thanks for your order for the exciting new Desire HD!
Today, we can confirm you will still be one of the first customers to receive this amazing new phone.
We are expecting to be able to fulfil your order in the next 15 working days which means your Desire HD should be with you by the end of October.
There is no need to call us, we promise to update you with further information next week!
Kind regards
Click to expand...
Click to collapse
Dear Customer
Your new HTC Desire HD!
The latest information regarding your delivery has not changed - ‘we are still expecting to be able to fulfil your order by the end of October’.
This will have no impact on you being one of the first customers to receive this amazing new phone!
There is no need to call us, we promise to update you with further information next week.
Kind regards
Click to expand...
Click to collapse
Dear Customer
Thank you for your order of the stunning New Desire HD.
The demand for this product has been tremendous and unfortunately there has been a delay in getting supplies in the UK. This has meant they are in very short supply everywhere.
The good news is our shipment has been confirmed. We expect to commence deliveries during the week of the 1st of November.
We appreciate that you have been inconvenienced. We apologise on behalf of HTC.
What happens next? We will email you on the 1st of November confirming your delivery date.
Thank you and sorry for the delay.
Click to expand...
Click to collapse
you could just wait ?, 1st of november is only 1 week away its not that long
at least you have a phone to use in the mean time i sold mine so i could buy the DHD imo dont be so impatient
I was in the same position as you however I ordered from e2save (part of the carphone warehouse) on Saturday via quidco, the deal was cheaper and the parcel is out for delivery today by DHL.
Needless to say I have cancelled my MPD order today, so much for utimate HTC partner!
actually if you are getting a run around like that then i would cancel and order with someone else just for the principle of give **** service then lose a sale
Yes I cancelled my order too with MPD after waiting for many weeks. The funny thing is they didn't seem to care about me cancelling, no apology for delay or trying to convince me not to cancel, just confirmation to say they have cancelled.
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
packetlos said:
I was in the same position as you however I ordered from e2save (part of the carphone warehouse) on Saturday via quidco, the deal was cheaper and the parcel is out for delivery today by DHL.
Needless to say I have cancelled my MPD order today, so much for utimate HTC partner!
Click to expand...
Click to collapse
panyan said:
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
Click to expand...
Click to collapse
Just a heads up, I ordered from E2Save on the 21st October and they still haven't shipped the phone, DHL tracking says 'Parcel data received awaiting coll'. I emailed them this morning and i'm still waiting for a reply.
Won't be a happy bunny if you get yours before me
I canceled my order with mpd last week. Ordered one from onestopphoneshop today £5 a month cheaper and should be dispatched today. Will update once I have dispatch notice.
panyan said:
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
Click to expand...
Click to collapse
lol no problem, I am gutted because my wife was out when DHL came so I have to wait until tomorrow to get my grubby mits on my DHD!
It's probably worth noting that I spoke to MPD this morning and they have had a shipment in and will continue to get them this week so should be dispatching them on a first come first served basis.
I'm hoping the guy I spoke to is right when he says I should probably get mine tomorrow or Wednesday, but I'm guessing Wednesday now.
bugail said:
Just a heads up, I ordered from E2Save on the 21st October and they still haven't shipped the phone, DHL tracking says 'Parcel data received awaiting coll'. I emailed them this morning and i'm still waiting for a reply.
Won't be a happy bunny if you get yours before me
Click to expand...
Click to collapse
the woman i ordered with today said they got a shipment of 140 just when i was ordering so it said "in stock" and so she said that i should get it tomorrow
maybe we will both get it tomorrow
Mobile Phones Direct - S*** in Service
I've ordered mine with MPD on 20th September and there is no sign of it.
I got the same email stating that they will update me about the delivery on 1st November...
I never buy with them again...
i think e2save are sending out t-mobile orders first!
i cancelled my vodafone order with them, as i had pre-ordered beginning ov october, only to hear t-mobile orders had been delivered before mine. and that people had ordered them last week, and had them next day !!!
also, all the tariffs keep changing there, last week t-mobile unlimited web 600 was £25 a month, free handset, now its £29.99 handset cost. and the vodafone deal i had has disappeared! now more expensive!!
ive given up, and am waiting til next year and 1.2 ghz ++ devices now.
and hearing all the complaints, it sounds like this is yet another rushed beta device from HTC.
Cancelled my MobilePhonesDirect order. Got it frm Mobiles.co.uk within 24hrs of order
santhoshkumar said:
I've ordered mine with MPD on 20th September and there is no sign of it.
I got the same email stating that they will update me about the delivery on 1st November...
I never buy with them again...
Click to expand...
Click to collapse
I've cancelled my order with MPD just 30 minutes before. (helping those poor souls who still believe in MPD and queing there).
Ordered mine with Mobiles.co.uk (free phone + £50.00 Quidco) for the same deal on 26th October 10:00 PM. got it delivered today at 11:00 AM...
Hats off mobiles.co.uk.
I'm so glad I cancelled my MPD order! I've had my DHD since last Monday thanks to me not being willing to wait any more!
Got mine sim free from phones 4 u [email protected] £449.95, i cancelled the expansys £499order, mind you i had rang the phones 4 u northampton, corby, leicester, market harborough, coventry, and kettering branches,
if they try to tell you it is contract only, just tell them you know they sell it sim free, they tend to back down and say something like "i have just checked with my manager and oh yes i see it is available sim free.....sir"
good hunting.
Closing thread.
Topic has been talked about for a long time here
http://forum.xda-developers.com/showthread.php?t=805671
Feel free to post you update there
Cheers,
M_T_M
Your friendly Mod
Just checked my shipping status at at&t.com and it shows my atrix has been shipped FedEx over night and will be here monday the 21st.
I just received my order shipped email from ar&t. Hurrayyy
Sent from my SGH-I897 using XDA App
when did you order? I ordered at like 10am Sunday and mine's still processing...
Although I did get below in my inbox:
++++
Thank you for your recent purchase from.
We inadvertently stated in your order confirmation email that you would receive your order “within three to five business days." Instead, your order should be delivered
on or before March 6th, 2011.
You will also receive a ship confirmation email once your order ships.
Please disregard the delivery expectation that was stated in your order confirmation email from us and accept our apology for any inconvenience this may have caused you.
Sincerely,
AT&T
++++
Further I ordered it as an upgrade and was told before that I'd get the package price... now they're saying I CAN NOT get the package price as an upgrade... If so I'm returning the phone and cancelling all my lines with AT&T I'm done with their crap.
I ordered mine on 2/16 and got the tracking just few mins back...
cajuntigerbait said:
Just checked my shipping status at at&t.com and it shows my atrix has been shipped FedEx over night and will be here monday the 21st.
Click to expand...
Click to collapse
I haaate you =(
tracking attached....
n0kia916 said:
I haaate you =(
Click to expand...
Click to collapse
+1... ordered it on sunday (almost ordered it at 1am but couldn't figure out how to get the package with an upgrade.) 10 am.
F U AT&T
I take that back! I got my shipping!!!
Ship date
Feb 18, 2011
Estimated delivery
Feb 21, 2011 by 3:00 PM
Btw.. login to att to check status instead of that email with link to check.
I ordered mine yesterday 2/17 @ 3:30p.m.(CST)
Paranoidly checking the order status site every 12 seconds
miztic said:
Paranoidly checking the order status site every 12 seconds
Click to expand...
Click to collapse
Ditto... and this thread to see how many of you I can add to my "I Hate" list. lol.
basically anyone who pre-ordered the phone should be getting the phone on the 21st.
i've talked with att and they've confirmed this. the phone will be in retail on 22nd but those that have ordered already will get it 1 day earlier.
overnight shipping and 2 days shipping = both on the 21st ?
whats the point of overnight then
Those of you who already got your notice of shipping today, are you new customers? I heard rumor that AT&T is playing some stocking game where they are shipping to new customers first, then Premier, then contract renewals. I ordered on the 14th early and haven't gotten notice and it was a Premier order. They listed me as back-ordered and I just hope that is a "just in case" if they run out of stock shipping to those before me so I can't point fingers why I don't have mine by the 22nd.
jaidar said:
Those of you who already got your notice of shipping today, are you new customers? I heard rumor that AT&T is playing some stocking game where they are shipping to new customers first, then Premier, then contract renewals. I ordered on the 14th early and haven't gotten notice and it was a Premier order. They listed me as back-ordered and I just hope that is a "just in case" if they run out of stock shipping to those before me so I can't point fingers why I don't have mine by the 22nd.
Click to expand...
Click to collapse
I'm not a new customer, Ordered off-contract from premier site. I ordered mine on the 16th. Mine showed back-order at first then changed status yesterday. Login to att website then do their check phone order status. Don't use the link that came from the email to check status because it's not updated.
Mine says the Shipped date was the 17th for some reason but still says processing and has no tracking number
Just called the customer service number and the automated system gave me a tracking number... whew! I was sweatin' it. Stupid online status is good for nothing other than added stress.
Just got my FedEx tracking number. Premier customer, off contract and I ordered it on 2/14/11!
Q: What does your phone have over mines?
A: Dual cores!!
FtrV8 said:
Just got my FedEx tracking number. Premier customer, off contract and I ordered it on 2/14/11!
Q: What does your phone have over mines?
A: Dual cores!!
Click to expand...
Click to collapse
No tracking number for me yet. :-/
We cant really take use of the dual cores until we get 2.3, but it still sounds cool.
iceman4357 said:
No tracking number for me yet. :-/
We cant really take use of the dual cores until we get 2.3, but it still sounds cool.
Click to expand...
Click to collapse
Incorrect on the dual core point.
Also try calling them that's how I got my tracking # over the automated system. The website didn't show anything.
I have order my dvp from dell.co.uk.
originally i was told it should be delivered on 10th march by a rep but the next day i got a order confirmation with delivery on or before the 22nd march.
What delivery dates have you got (UK Buyers)??
You're kidding right? Didnt we go thorugh this BS with the US launch? All this time Dell hasnt sorted out their supply issues, what the heck have they been doing?
efjay said:
You're kidding right? Didnt we go thorugh this BS with the US launch? All this time Dell hasnt sorted out their supply issues, what the heck have they been doing?
Click to expand...
Click to collapse
first time i have ever bought something from dell. they sure do have a funny way of doing business.
I did not order one from Dell directly (got mine off ebay from US & unlock code) but a friend of mine told me the same thing this morning. He ordered online the very first day the news leaked that you could order a DVP on Dell UK. Was originally indicated on/before 10th.Mar but now it shows on/before 21st.Mar.
I placed my order on 2nd March.
Estimated delivery date is still reading as 10/3/2011 on the order status. Credit card looks like its been charged, but still not properly showing on the credit card statement (i.e. available amount is less, but a Dell particular on the statement hasn't been added).
Just gave Dell a call and went around a big circle and they told me email the following address: [email protected] as smartphones are being handled by a different company.
I just emailed them, we'll see how it goes.
just got a order confirmation today (2nd one) i went to check my status on my order to fin they have canceled my order and redone the order (what explains why i received a second order confirmation) giving me a new order number and a date of 28/03/11.
so its delivery date has gone from:
10/03/11
to
22/03/11
to
28/03/11
I wonder if i will ever get this phone. I guess this would match the march 21 release date for nodo that has been said on znet today.
Wish I could get an update! My order status page still says 10/3/2011. Emailed the address Dell told me to email two times, and no reply.
I actually received a call from them the day after my order (3/3/2011). But the moment I picked up the phone they hung up. No recall or second attempt to my mobile.
Ridiculous. I've always been an advocate of Dell, but that was Dell Asia Pacific which are MILES better than Dell UK. Dell UK is useless, and utter garbage.
Ganondolf said:
just got a order confirmation today (2nd one) i went to check my status on my order to fin they have canceled my order and redone the order (what explains why i received a second order confirmation) giving me a new order number and a date of 28/03/11.
so its delivery date has gone from:
10/03/11
to
22/03/11
to
28/03/11
I wonder if i will ever get this phone. I guess this would match the march 21 release date for nodo that has been said on znet today.
Click to expand...
Click to collapse
Out of interest sakes, what was your order date, and what is your order status currently in?
GeneNZ said:
Out of interest sakes, what was your order date, and what is your order status currently in?
Click to expand...
Click to collapse
i ordered it on the 28 feb.
you should try the online chat ( bit like messenger text chat) you can find it under sales support on the uk website. ask them for a update (but dont expect much their support team are crap)
Ganondolf said:
just got a order confirmation today (2nd one) i went to check my status on my order to fin they have canceled my order and redone the order (what explains why i received a second order confirmation) giving me a new order number and a date of 28/03/11.
so its delivery date has gone from:
10/03/11
to
22/03/11
to
28/03/11
I wonder if i will ever get this phone. I guess this would match the march 21 release date for nodo that has been said on znet today.
Click to expand...
Click to collapse
So I got my ordered automatically cancelled and a new order created, just like you. New ship date is 29/03/11.
Ah well, at least I heard from them and this is something happening in the background.
I noticed on the Dell UK website, they are now charging the device at a lower cost - £365.13. It was £383 a few days ago.
Now for those people that ordered early, they have cancelled the order at £383 and created an new order at the new repriced the device at ~£365. Thing is, they are now charging us early buyers double the freight than what is normal, so they can get it to the price it was. i.e they are screwing us over.
What I mean is this:
Prior to price change:
£386.65 + VAT + Free Freight (if ordered before 3/3/2011) = £463.97
With new price change
£368.13 + VAT + £18.52 (freight) = £463.97
Now if you go the website and configure the device again, freight is only £9. They in essence they are charging us double the freight so they can charge us at the same price that we had ordered it at.
The stupid thing is that I ordered early to avoid the freight as they had an offer saying free freight if ordered before 3/3/2011. What makes it even worse is along with doing this, they pushed the delivery date back by 3 weeks.
I've written into Dell and told them to remove the freight altogether otherwise I'm cancelling my order.
I'm going to call them and blast them tomorrow.
GeneNZ said:
I noticed on the Dell UK website, they are now charging the device at a lower cost - £365.13. It was £383 a few days ago.
Now for those people that ordered early, they have cancelled the order at £383 and created an new order at the new repriced the device at ~£365. Thing is, they are now charging us early buyers double the freight than what is normal, so they can get it to the price it was. i.e they are screwing us over.
What I mean is this:
Prior to price change:
£386.65 + VAT + Free Freight (if ordered before 3/3/2011) = £463.97
With new price change
£368.13 + VAT + £18.52 (freight) = £463.97
Now if you go the website and configure the device again, freight is only £9. They in essence they are charging us double the freight so they can charge us at the same price that we had ordered it at.
The stupid thing is that I ordered early to avoid the freight as they had an offer saying free freight if ordered before 3/3/2011. What makes it even worse is along with doing this, they pushed the delivery date back by 3 weeks.
I've written into Dell and told them to remove the freight altogether otherwise I'm cancelling my order.
I'm going to call them and blast them tomorrow.
Click to expand...
Click to collapse
I have also contacted dell by email as they are charging me £458.99 and if i order the same dell venue pro (including vat and shipping) it is saying £449.80 (including shipping and vat).
very strange why dell giving out lots of different prices for the same product.
Ganondolf said:
I have also contacted dell by email as they are charging me £458.99 and if i order the same dell venue pro (including vat and shipping) it is saying £449.80 (including shipping and vat).
very strange why dell giving out lots of different prices for the same product.
Click to expand...
Click to collapse
Sorry I've been quite busy, so I didn't manage to reply you via PM.
Looks like you were screwed over by Dell also. Sucks to be one of the first.
I emailed them demanding they remove the shipping altogether (since I was promised no shipping), and they actually emailed back the following:
I hope this finds you well. I'm sorry to hear that you were charged more than what was offered to you on order#: XXXXXXX. I have requested that we waive the shipping fee fo £ 18.52 on the new order. However, we will need to wait for the order to ship out first before we can process a refund. Please reply to this email if you're ammendable on this. I will wait for your response. I have assigned Service Request#: XXXXXXX as our reference for this issue.
Click to expand...
Click to collapse
No update yet?
just an update.
my dvp order has changed status to in production about 2 days ago.
meaning that it should be sent by early next week (my guess). hopefully i should receive it by mid to the end of next week.
At last i think it may finally get released!! all suppliers are now saying the 26th for stock, i've found one supplier that had some in, called them and spoke to them, had them check they were actually on the shelf, and they confirmed that, put the phone down made the order on their website, now it says on their site on back order stock on the 26th, so i think they may have had a telling off from dell, or someone higher looked and said "we cant ship those yet" but at last looks like the phone will finally get full release in the uk!! FYI those that are buying from Dell direct, clove are doing them for 420 inclusive of VAT + £8 Delivery charge.
so thats another 30-40 saving for you all!
karldonteljames said:
FYI those that are buying from Dell direct, clove are doing them for 420 inclusive of VAT + £8 Delivery charge.
so thats another 30-40 saving for you all!
Click to expand...
Click to collapse
clove has the 8gb model for £420 + £8 for delivery (428)
dell has it for £449 including postage (go to the small business part of the website as its £10 cheaper than the normal customer part, dont ask me why) is for the 16gb version.
so its £21 more for a extra 8gb
I would wait until you get your VP and then if they don't refund you open a dispute with your bank/credit card company.
That will get you the difference back - maybe even more than the difference back depending on how pro-active Dell are about disputing prices.
My experiences of it are that I have never been charged for a disputed purchase ever after raising it with the card company so it is worth it should they not change the price.
I would also add that if you do dispute it - tell the cc/bank that you were over charged for an item you did not want.
I have a US unlocked VP and I am currently trying to see if I can get Dell to exchange it under warranty as its sliding mechinism is not straight and it freezes alot. I can live with this if
I have to and I don't regret buying it from the US but if Dell will honour the warranty then I will certainly try and get a better VP.
another update
no change on status and no money removed from account. i have email dell again and asked for a status update and when it will be sent. i have also asked if their warehouse works weekends as if they dont and its not sent tomorrow i will not receive it on moday (the estimated delivery date).
hopefully i get a responce to my email but i wont hold my breath.
its a bit anoying that their call centre is only open 9-5 mon-fri and thats when im at work.
Dell is an absolute waste of time in my opinion.
I ordered the phone on the 2nd March on its website. When I checked back a few days later I see that for some (still) unknown reason the order had been cancelled.
I emailed them and asked why it was cancelled and why I had not been emailed to let me know.
One of their support bods apologised and re-ordered it.
The estimated arrival date was and still is set for the 24th March!!
I also emailed them on the 13th and asked if I would be paying the cheaper price rather than the more expensive price on the launch day. Have received no reply!!
I emailed them yesterday also asking them what use the status page was if it is not kept up to date and when I might receive the phone. Have received no reply!!
What an absolute joke of a company. I have a good mind just to refuse delivery of the item when it does eventually get round to sending it out.
As spinstorm says, I won't hold my breath.
Paul.
I ordered the One from very.co.uk today and noticed it stated delivery was before the 25th March, seems odd that apart from P4U it seems everyone is quoting the 29th!
http://www.very.co.uk/htc-one-smart...ver/1224926742.prd?browseToken=/q/htc+one/o/2
its very expensive
Very expensive. Check asda!
I guess u like the pay over 3 months? No interest? Lol... That's cause your paying £120 over STD price.
Sent from my HTC One using xda premium
Asda direct is£509 but you get free HTC case and media link
Sent from my HTC One X using xda premium
Hi all, yes it is expensive, but I get to pay over three months, plus I get 10% off as a new customer plus 7% cashback via topcashback so overall by my calculations it works out cheaper :fingers-crossed:
wizzywig27 said:
Hi all, yes it is expensive, but I get to pay over three months, plus I get 10% off as a new customer plus 7% cashback via topcashback so overall by my calculations it works out cheaper :fingers-crossed:
Click to expand...
Click to collapse
I'm not sure if you noticed this or not but there's a little text there stating
"Delivery by 03/04/2013"
was it just updated recently? (0.o)
I spoke to the guys at 3 today via their sales team and they stated that they have the Silver in stock and would be delivered tomorrow should I order today the black one however isn't expected until 03/04/2013
Hello, yes that was updated this morning, my order still states the 25th, I will contact them to be sure
Asda £499
---------- Post added at 10:38 AM ---------- Previous post was at 10:34 AM ----------
I'm surprised Very are giving the 10% new customer discount off a mobile phone, they wouldn't do it for an Ipad
wizzywig27 said:
Hello, yes that was updated this morning, my order still states the 25th, I will contact them to be sure
Click to expand...
Click to collapse
Mines also saying the 25th. Perhaps there are more delays
Just spoke to Very, they advised it is still expected by the 25th, although I will take that with a pinch of salt!
CreativeNerdSam said:
I spoke to the guys at 3 today via their sales team and they stated that they have the Silver in stock and would be delivered tomorrow should I order today the black one however isn't expected until 03/04/2013
Click to expand...
Click to collapse
What! I ordered from 3 yesterday an they said mine will be with me on 28th this month
Mines showing delivery Monday 25th but its not dispatched.
I ordered mine through Very with the same date of the 25th. Seeing as it was cheaper to pay for over couple of months. However after calling them 4 times to find out when I was going to receive the device I was given the suppliers number to call which turned out to be Nokia Support. I have since cancelled the order with Very and taken out a contract with 3 instead. Device should be with me by the 28th. Hopefully.
FortKnox said:
I ordered mine through Very with the same date of the 25th. Seeing as it was cheaper to pay for over couple of months. However after calling them 4 times to find out when I was going to receive the device I was given the suppliers number to call which turned out to be Nokia Support. I have since cancelled the order with Very and taken out a contract with 3 instead. Device should be with me by the 28th. Hopefully.
Click to expand...
Click to collapse
Hahaha! This made my day! lol I wonder what could have happened if some less knowledgeable people got that response They could have called nokia and inquired about HTC Epic fail!
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
wizzywig27 said:
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
Click to expand...
Click to collapse
I also have the same order status but was told that very would be recieving the order on the 25th and I would be getting it on the 27th
wizzywig27 said:
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
Click to expand...
Click to collapse
Interesting and annoying that different stores have different prices for sim free.
I will be in that area next Friday but by that time Asda may have shipped mine so would need to go through hassle of returning it and refund for £40 saving.
Phillmitchell said:
I also have the same order status but was told that very would be recieving the order on the 25th and I would be getting it on the 27th
Click to expand...
Click to collapse
On that basis, I will be taking the day off work on Monday and if it does not arrive I will be certainly giving them a piece of my mind. I have no confidence that it will be here/there on the 25th or 27th for that matter.
People buying from Very Handtec and Asda are all in the same boat. We have no actual ides when we will get our phones.
Only places that seem to give a realistic date is Three as they delivered phones this week as advertised.