Database Users

CallerID, SMS ID, updated ROM,Solution??

Hi,
I realize this could be posted in a number of forums. I too have had persistent problems with caller and SMS ID on my TD2. I have read and googled extensively and tried various registry edits, hard resets, soft resets...
A couple of days ago I emailed HTC, see below...
"Inquiry Description Hi, Can you please tell me how to organise contact numbers on my touch diamond 2 so that caller id and sms id BOTH work. I have spent many hours googling and trying out various formats and CALLERID registry settings with no success. This would seem to be a fundamental basic of a mobile phone and is causing me no end of frustration. many thanks David
Issue Date & Time
2009/08/19 13:21
Hello David,
have you installed the latest ROM image available on the HTC website? I am assured that will resolve the issue you describe. Thank you for contacting HTC Europe."
I hadn't as the blurb seemed to indicate that it was a fix for stock info for which I have no use. So I flashed it and....so far.... the caller ID and SMS ID seem to be working fine!!
So if that problem is solved has anyone a solution to the TD2 not receiving business cards sent from a Nokia as an SMS??

solution for caller&sms id here: http://forum.xda-developers.com/showpost.php?p=4372124
(thread from yesterday..........if you'd search you save your time)

bnm7bnm said:
solution for caller&sms id here: http://forum.xda-developers.com/showpost.php?p=4372124
(thread from yesterday..........if you'd search you save your time)
Click to expand...
Click to collapse
My registry setting is: HKCU\ControlPanel\Phone\CallIDMatch:8(DWORD) and it works with all numbers for phonecalls and sms.

dowdalld said:
Hi,
I realize this could be posted in a number of forums. I too have had persistent problems with caller and SMS ID on my TD2. I have read and googled extensively and tried various registry edits, hard resets, soft resets...
A couple of days ago I emailed HTC, see below...
"Inquiry Description Hi, Can you please tell me how to organise contact numbers on my touch diamond 2 so that caller id and sms id BOTH work. I have spent many hours googling and trying out various formats and CALLERID registry settings with no success. This would seem to be a fundamental basic of a mobile phone and is causing me no end of frustration. many thanks David
Issue Date & Time
2009/08/19 13:21
Hello David,
have you installed the latest ROM image available on the HTC website? I am assured that will resolve the issue you describe. Thank you for contacting HTC Europe."
I hadn't as the blurb seemed to indicate that it was a fix for stock info for which I have no use. So I flashed it and....so far.... the caller ID and SMS ID seem to be working fine!!
So if that problem is solved has anyone a solution to the TD2 not receiving business cards sent from a Nokia as an SMS??
Click to expand...
Click to collapse
Business cards from Nokia have another format then the businesscards from Windows.
Connect your Nokia through PcSuite (from Nokia) and sync your contacts to Outlook on your PC, then they will be converted for Windows (and Mobile).
Then connect your WM phone with Active Sync 4.5 (2000/XP) or Windows Mobile Device Center (Vista/Win7) and sync them back on your phone.

Tom Lenferink said:
My registry setting is: HKCU\ControlPanel\Phone\CallIDMatch:8(DWORD) and it works with all numbers for phonecalls and sms.
Click to expand...
Click to collapse
it can be set lower, even to 5, but this way it will recognize by 5 last digits and this will cause to wrong recognitions if you have similar ending numbers.
it need to be set as number of digits in your country minus 1 meaning without the zero so if it recognizes with country code it will work even if numbers saved without country codes.

Hi,
I had tried changing the registry setting but could not get the phone to id both caller and sms. From EXTENSIVE reading of threads on this forum and numerous other forums it would appear that the reg change does not solve the problem for all. It is possible that it was the hard reset that solved the problem and not the ROM upgrade but curious that HTC recommend the upgrade.
I also got the impression that sometimes numbers saved to contacts via TouchFlo did not get saved while those saved via WM contacts were.
vCard has sorted my business card issue. Intercepts incoming sms cards and manages them. I found this fix here on XDA also.
Finally happy with my TD2 and its ability to manage 5000+contacts.

dowdalld said:
Hi,
I had tried changing the registry setting but could not get the phone to id both caller and sms. From EXTENSIVE reading of threads on this forum and numerous other forums it would appear that the reg change does not solve the problem for all. It is possible that it was the hard reset that solved the problem and not the ROM upgrade but curious that HTC recommend the upgrade.
I also got the impression that sometimes numbers saved to contacts via TouchFlo did not get saved while those saved via WM contacts were.
vCard has sorted my business card issue. Intercepts incoming sms cards and manages them. I found this fix here on XDA also.
Finally happy with my TD2 and its ability to manage 5000+contacts.
Click to expand...
Click to collapse
it will not fix sms & calls received until registry changed only for new ones.

I had the same problem when i first got my TD2, i gues it was in june, i called HTC support, they just adviced me to reset the phone, in configuration of windows mobile then under the tab system, in dutch it called "opslag wissen" i guess in english somehting like clear memory? note you lose everything, but in my case it solved the problem, bit wierd how but after no problems any more good luck

I had the similar issue with my stock ROM, after searching, trying and trying I had it fixed by copying all the contacts to SIM, delete the contacts on the device and copy the contacts back from SIM to device.
IMHO, I think the problem was because there were different "formats" stored initially in the device (last name, first name, business card etc) and by copying to SIM card all the formats then reformatted (but later need to adjust them after copying back to the device).
Note that SIM cards only have less capacity than the device to hold the contacts.
Cheers,

Update for HTC Touch Diamond2 for Caller ID Display
Maybe this update can help:
http://www.htc.com/www/SupportDownload.aspx?p_id=249&cat=0&dl_id=673
Update for HTC Touch Diamond2 for Caller ID Display
Release Date: 2009-09-16 Category: Update
This update for the HTC Touch Diamond2 lets you, your friends and loved ones become closer, making receiving calls as personal as greeting them in person.

Tom Lenferink said:
Maybe this update can help:
http://www.htc.com/www/SupportDownload.aspx?p_id=249&cat=0&dl_id=673
Update for HTC Touch Diamond2 for Caller ID Display
Release Date: 2009-09-16 Category: Update
This update for the HTC Touch Diamond2 lets you, your friends and loved ones become closer, making receiving calls as personal as greeting them in person.
Click to expand...
Click to collapse
Anyone knows what "This update for the HTC Touch Diamond2 lets you, your friends and loved ones become closer, making receiving calls as personal as greeting them in person." is supposed to mean? What does the update actually do?

TMOUS HD2 Problem: Texts being recieved by multiple people!

My HD2 is sending text messages to other people that are in my text log. I don't know why. I've done a factory reset on it. I haven't installed any roms or anything. This is straight out of the box t-mobile hd2 (US). This is a serious breach of privacy if I'm texting my gf!
Please advise

Just from a quick google I found two other posts with this same issue on other websites.
hxxp://forum.vodafone.co.uk/index.php?showtopic=44927
hxxp://forums.t-mobile.com/t5/HTC-HD2/Have-to-exchange-my-HD2-but-just-for-a-new-HD2/m-p/340431
Only possible fix is replacing my sim card? Its less than a year old.

No one else on xDa having this problem?

I don't know what to do I bought the phone from someone online, I can't even get it traded from t-mobile.

no SMS problem here on AT&T with HD2 t9193

my texts work fine, except that if my friend replies in the same minute as me, their text goes above mine, but that is only minor nuisance. i haven't experienced anything you talk about. sorry i can't help.

wow, how am I the ONLY person with this issue on xda

I am having the same issue. It is sending texts to wrong person who is already in the text log...not to multiple people though. I bought my hd2 from tmobile store. I enabled the traditional mode in the text settings and that took care of the text messaging problem. looks like there is some bug in the sms software loaded on hd2.

me too.
omer1112 said:
wow, how am I the ONLY person with this issue on xda
Click to expand...
Click to collapse
Thank God I am not crazy. I thought that it was me. I sent a text message to one person and three people responded?!?! Irealized I was not crazy when two contact pictures showed up in the original persons thread of messages. I need to know what the fix is myself. I will call customer service tonight to let them know. I will report back with any news,

one of my friends had this same issue I planned on changing the rom on her phone but if something else works let me know thanks!

steve austin said:
Thank God I am not crazy. I thought that it was me. I sent a text message to one person and three people responded?!?! Irealized I was not crazy when two contact pictures showed up in the original persons thread of messages. I need to know what the fix is myself. I will call customer service tonight to let them know. I will report back with any news,
Click to expand...
Click to collapse
kameleongt said:
one of my friends had this same issue I planned on changing the rom on her phone but if something else works let me know thanks!
Click to expand...
Click to collapse
I got the problem to go away after I imported all the contacts from the SIM. Do this and report back if this worked for you guys. Good luck!

omer1112 said:
I got the problem to go away after I imported all the contacts from the SIM. Do this and report back if this worked for you guys. Good luck!
Click to expand...
Click to collapse
Do you mean add all the contacts "to" the sim card? All I have done was use the microsoft myphone feature to grab all the contacts. please clarify a bit for me. thanks.

Im having the same problem on my hd2 (us) as well. I even exchanged it and Iv had it for about 3 days and am still having the same problem. Does getting a new sim card for sure fix the problem 100%?

I returned the first HD2 I had and got another one. The problem went away until today. Not pleased. I swear, I have never had the amount of problems with a phone - out the box - that I am having with this phone.

CONTACTs
steve austin said:
Do you mean add all the contacts "to" the sim card? All I have done was use the microsoft myphone feature to grab all the contacts. please clarify a bit for me. thanks.
Click to expand...
Click to collapse
There should be a program called SIM MANAGER you click on that and copy all your sim contacts to your phone. I think that is what he meant.

Have you tried removing HTC messaging and going with a different program?

skylinepigeon said:
my texts work fine, except that if my friend replies in the same minute as me, their text goes above mine, but that is only minor nuisance. i haven't experienced anything you talk about. sorry i can't help.
Click to expand...
Click to collapse
Hate to not stay on topic here, but for this issue, I found out that hd2 uses client time for outgoing messages, but server time for incoming ones, which is why they seem out of order. Syncing the time fixed it for me.

^ How did you snyc the time?

No problem here..thats kinda odd indeed

tmous HD2 text logs my phone
i purchase my HD2 lastweek thursday and had to return it cuz it log as hell and freeze up, i look at the processor uses and some its sihome uses 98% wat the .. come on total freeze, now i found out that its the text message that is logging the phone and if i am doin something while the text is coming in it logs and if i continue to use it freeze..HELP is there some fix the the text issue

Messages app problems

I have an HTC Legend (Vodafone Branded), that I am using unlocked in Lebanon.
Mobile phone numbers usually start with 03, and the International Country Code is +961.
When I send a message, it gets sent as 03****** and is stored in one thread. Then, when the same person replies to my message, it arrives as +9613******. The phone is considering them as 2 different phone numbers, and storing the received messages in a different thread.
Is there any solution? Shall I install a non-branded ROM or anything? Is there an app for that?
Btw, I have updated yesterday to 2.05.161.1 OTA, and now in addition to this problem, I have the problem of the SMS showing older messages first.
Handcent SMS doesn't fix the thread problem btw...

bump.... anyone?

The first problem I don’t recognize but I also have the problem that, when ever I got a new SMS, I have to scroll down to the bottom of the SMS list before I can read it. I did not have this problem before I did the update. I checked with a friend that has HTC Desire and he dose not have the same problem after the update. When he opens the SMS the list will show the last SMS that has received.

Same thing happens to me if I send a message to 09x xxx-xxxx, but if a message is sent to +385 9x xxx-xxxx it is in one thread, together with a reply. That's why I store all contacts with a country code (+385).

marcchelala said:
I have an HTC Legend (Vodafone Branded), that I am using unlocked in Lebanon.
Mobile phone numbers usually start with 03, and the International Country Code is +961.
When I send a message, it gets sent as 03****** and is stored in one thread. Then, when the same person replies to my message, it arrives as +9613******. The phone is considering them as 2 different phone numbers, and storing the received messages in a different thread.
Is there any solution? Shall I install a non-branded ROM or anything? Is there an app for that?
Btw, I have updated yesterday to 2.05.161.1 OTA, and now in addition to this problem, I have the problem of the SMS showing older messages first.
Handcent SMS doesn't fix the thread problem btw...
Click to expand...
Click to collapse
The ordering is a bug in the 2.05 update.
The thread problem might be easier to solve. Check if you have two contacts with the same number i.e duplicate contacts. If not that check if you have the number stored twice in the same contact. This might sometimes "confuse" the phone and lead to the above said problem. It happened to me when my google contacts got sync with my phone, I ended up having many duplicate contacts.
Krill_NZ said:
The first problem I don’t recognize but I also have the problem that, when ever I got a new SMS, I have to scroll down to the bottom of the SMS list before I can read it. I did not have this problem before I did the update. I checked with a friend that has HTC Desire and he dose not have the same problem after the update. When he opens the SMS the list will show the last SMS that has received.
Click to expand...
Click to collapse
This is a bug in the latest Legend update [2.05]. The Desire is a different phone. The latest update it received was the Froyo update. The Legend is yet to get that update. And hopefully the update might fix the bug.

@ananthm2k5 thanks a lot, but the thing is that it is not even recognizing the number.... so the received messages get stored in a thread under +9613****** so it's probably not a problem of duplicate numbers or contacts.
I had a Telus HTC Hero before the Legend, and it didn't have this problem.
Is there an application I should install that could fix this problem, or would I have to debrand my Legend? And would debranding even fix the problem?
Thank you.

Generally when you have duplicate contacts the phone displays only the number .. but since you say you don't gave duplicate contacts ... I guess you could just back up and reset your phone to factory settings ...
Also ask the contact to call you ... see if it shows the proper contact or just a number ...
Installing other apps or debranding will not help ... you could try alternate messaging applications ... there are a quite a few .. look around the forums ... but I'm not sure about how good they are ... the default is good enough for me
Sent from my HTC Legend using XDA App

Alternate messaging options don't fix the problem...
The weird thing is, that when they call me, it displays the correct phone number, and doesn't even show the +961 extension...
I haven't tried a factory reset, but I did try deleting all the messages... I'll try one asap... I just don't feel like restoring all the apps and contacts etc.... Do you know any good backup app that doesn't require root?

marcchelala said:
Alternate messaging options don't fix the problem...
The weird thing is, that when they call me, it displays the correct phone number, and doesn't even show the +961 extension...
I haven't tried a factory reset, but I did try deleting all the messages... I'll try one asap... I just don't feel like restoring all the apps and contacts etc.... Do you know any good backup app that doesn't require root?
Click to expand...
Click to collapse
The Legend does a back up on its own ... its somewhere in privacy setting or something .. look for it ... and while doing a factory reset remove your SD card. ...

I just sold my legend and bought a Desire!
And im loving it!
That's what u all should

Alright, I have debranded my phone, and installed the official Europe HTC Legend RUU 1.31, but the problem is still there.
Also, meanwhile, I have contacted HTC Support, and here's their last reply:
Dear Marc,
I am afraid changing numbers manually is the only option I can offer you. According to your serial number, your phone is locked to Vodafone and has been purchased in Germany, which means it is not coded to recognise numbers from Lebanon. Your old Hero might be SIM free, that is why he can recognise the numbers. We do not provide unbranding services, as branded phones are property of respective service providers. As to 2.2 update, we don’t currently have the date of when it will be released to other devices.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10GBCW34ENA000771.
Sincerely,
Viktor
HTC
Click to expand...
Click to collapse
However, my phone was not really locked to Vodafone Germany, since I could use my Lebanese SIM Card. I can use the phone, messages and mobile data. I also know that SIM Lock is not allowed in Germany. Shall I try to re-unlock it? Is there a way to know if my phone is somewhat locked or not??
My HTC Hero was locked to Telus, but I have gotten it unlocked by a third-party.
@Lola90, if you can find me a good deal, then why not?

what should i do?

Nobody has a solution to my problem?
Any recommendations? Rooting, custom ROM, anything?

factory reset did not work for you ?

No, it didn't work...
Any suggestion on what to do? Shall I try to re-unlock the phone, shall I install a custom ROM, or an Official North American, or Middle Eastern ROM, or is there an application that I can install?

Unable to send messages from WildFire

Hi to all,
Unfortunately,for several days unable to send massages from WildFire.
When i trying to send msg i get notice-"unable send message after multiple attempt".
By the way i tried to enter into a 'Service Center' but there isn't option to change something there.
Any advise?
Thanks in advance.

My girlfriend has the same issues with her Wildfire, both using the buildin SMS application and with ChompSMS.
Some times she gets the error too (several times a day) and she has to resend the messages. The really weird stuff is though, that the receiver actually sometimes do get the message the first time resulting in that the receiver gets the message several times.
And I have the exact same issue with my Desire.. Right now I'm searching high and low for a solution. I've talked to my provider (BiBoB, Denmark, using Telenors network), and they've told me that they could not see anything unusual about the message, so it would either be our phones or our SIM cards.
Since some others have problems too, I suspect Android.

xcalibur666 said:
My girlfriend has the same issues with her Wildfire, both using the buildin SMS application and with ChompSMS.
Some times she gets the error too (several times a day) and she has to resend the messages. The really weird stuff is though, that the receiver actually sometimes do get the message the first time resulting in that the receiver gets the message several times.
And I have the exact same issue with my Desire.. Right now I'm searching high and low for a solution. I've talked to my provider (BiBoB, Denmark, using Telenors network), and they've told me that they could not see anything unusual about the message, so it would either be our phones or our SIM cards.
Since some others have problems too, I suspect Android.
Click to expand...
Click to collapse
I think it something wrong with my sim card,because,if i change the phone to desire i also can't to send sms.and another sim cards works fine with wildfire and desire.
so i need to check with my provider what the problem.

Facebook to blame for identical problem
Had this problem with my wife's Wildfire last night. Turns out, Facebook was to blame.
The number of the person she was sending the text to changed on Facebook to the format "447### ######" instead of "07### ######". The link between the contact on the phone and Facebook meant the Facebook contact number became the default for that person and as the number wasn't valid, it failed when trying to send a text message or dial a voice call.
Fortunately, the contact in question was me so I removed my number from Facebook and the one on the handset started to work again....

ls1971 said:
Had this problem with my wife's Wildfire last night. Turns out, Facebook was to blame.
The number of the person she was sending the text to changed on Facebook to the format "447### ######" instead of "07### ######". The link between the contact on the phone and Facebook meant the Facebook contact number became the default for that person and as the number wasn't valid, it failed when trying to send a text message or dial a voice call.
Fortunately, the contact in question was me so I removed my number from Facebook and the one on the handset started to work again....
Click to expand...
Click to collapse
Thanks for advise,
I've tried to desibale sync with facebook and now i'm using only sim-cards phones number, but still enable to send sms,so unfortunately i don't think the problem in facebook at least in my case.

I'd love it when the wildfire could get me a massage
Sent from my HTC Wildfire using XDA App

Are you trying to send an SMS or MMS ?
For MMS you need to configure the APNs of your provider:
http: //iandroid.co.il/dr-iandroid/archives/608

guyte said:
Are you trying to send an SMS or MMS ?
For MMS you need to configure the APNs of your provider:
http: //iandroid.co.il/dr-iandroid/archives/608
Click to expand...
Click to collapse
I'm trying send sms only.

fishb00n said:
I'd love it when the wildfire could get me a massage
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
WICKED man..i want a phone like that.. HTC are u listening..

warriorvibhu said:
WICKED man..i want a phone like that.. HTC are u listening..
Click to expand...
Click to collapse
Turn vibrating mode on and lay it on your back.

Skye Menjou said:
Turn vibrating mode on and lay it on your back.
Click to expand...
Click to collapse
LOL man .. thats not a good massage... i think i will rest my back on it.. hope it wont break it

I found the problem!
Hi,
I've found why i didn't success to send messages,the problem was in definition of "Service Center" of my cellular provider.
Now everything is work fine.
Thanks.

SMS Problems when text is longer than one page

Hi guys,
Just wondering if anybody can help me with this problem I am having with my Samsung Galaxy i5800...
Sometimes when I receive a text message that is longer than the maximum number of characters in 1 text message...my phone will mix the remainder of the text up with a previous message from my inbox.
Does anybody know what the problem could be here? I have tried deleting my convos and minimizing the number of messages in each convo to no more than 500 and the problem still occurs. I took the phone to the carphone warehouse where they installed the most recent software onto the phone but I am still convinced this is a problem with the software and not the network - never had this kind of trouble with my network and I have been with them for at least 5 years.
Cheers,
Lewis

This doesn't answer your problem completevely, but you could use an alternative messaging application. At least as a workaround if you can't get this fixed, maybe you could use it only for longer messages or something.

Or try reinstall soft.

Thom47 said:
This doesn't answer your problem completevely, but you could use an alternative messaging application. At least as a workaround if you can't get this fixed, maybe you could use it only for longer messages or something.
Click to expand...
Click to collapse
Cheers, tried this but the problem still persisted...think I will just send the phone back and try getting a complete new handset.

It maybe the service career's fault and not the phone's.....
Sent from my Lestatious v1.2 Galaxy 3