Related
And no i have the "Delete Old Messages" Unchecked.
It just randomly crashes and then deletes all my texts Also itll get a spell where i cant send messages until i reset the phone. Any ideas?
Its the ATT 3g version. Thanks
anyone know?
Known issue of sorts... It's happened to several people, myself included. The Messaging app will FC, and when you reopen it all threads have been deleted. I'm not sure what causes it, but I haven't had it happen again. Some have stated that they think it may be more likely to happen if you unchecked the delete old messages setting or if you allow message threads to get too large.
uansari1 said:
Known issue of sorts... It's happened to several people, myself included. The Messaging app will FC, and when you reopen it all threads have been deleted. I'm not sure what causes it, but I haven't had it happen again. Some have stated that they think it may be more likely to happen if you unchecked the delete old messages setting or if you allow message threads to get too large.
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Alright thanks man, they plan to fix it anytime soon?
7boo said:
Alright thanks man, they plan to fix it anytime soon?
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Your guess is as good as mine. If you REALLY need to minimize loss of text messages... you can check out the backup options in the Market.
uansari1 said:
Your guess is as good as mine. If you REALLY need to minimize loss of text messages... you can check out the backup options in the Market.
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Thanks, yeah it helps me cause i talk to all my customers via text message i got to remember what ive been saying lol
It has happened to me with large amounts of text going over 2000 and sometimes up to 5000 but then FC and BAM they're gone. So Try backing them up every so often.
I had the phone for a week now, did couple of factory resets (when playing around with stuff), and yesterday morning I permrooted and HBOOTed the phone...
The phone overall works great, really no complaints, but 10 minutes ago I receive an SMS and open up Messages, and the only SMS I have the in whole app is the one that I have received...so all my SMSes (5834 to be precise) have vanished into thin air...
I am doing another restore right now, thank god I have it on the card...
It's pretty worrying that the phone would be so unrealiable to erase information...
There are two more guys with DHDs on AndroidForum with the same issue:
http://androidforums.com/desire-hd-support-troubleshooting/214946-sms-have-all-disappeared.html
Has any1 else had that happen?
happened a few times to me too, but cannot trace it down to a specific reason...
this IS annoying and forces me to backup my sms on a daily basis!
Wow, that definitely blows...and you have stock DHD, so rooting/HBOOT mods are definitely not the reason...
If it will be a regular occurence I might as well throw the phone in the trash, coz to backup 5000+ SMSes on daily basis, no thank you...
iPhone had no issues with all those SMSes for years, it can't be the sheer number of them...
Nope not to do with size as it happend to me and i only had 300-400 texts altogether before it happened. Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
bratfink said:
Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
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Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
mupet0000 said:
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
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SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
This happened to my Desire Z today, at around the same time as the OP.
braby said:
Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
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There is an app in the market that you can use to backup and restore messages to and from ur gmail acc. this app also has an setting to backup an sms right away when it receives one. dont know the exact name (phone battery empty) but i found it when i was searching for backup sms in the market.
Hope this helps you.
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
bratfink said:
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
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Click to collapse
Ah ok, now I got it!
As far as I can recollect there was no app crash on mine, just pulled up empty file.
I thought maybe when I restart the phone things will get back to normal (like they did with call history), but it didn't...Messages were still blank.
Jairus said:
This happened to my Desire Z today, at around the same time as the OP.
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Hmmm...this almost makes me wonder if this is somehow not related to HTCSense.com...
It's just weird that it happened to both of us at about the same time...
If it happens again I'll disable syncing with HTCSense (it's more or less useless anyway, I have local file backups of both), and see if it happens after that...
My HTCSense message log is completely empty, too. I don't think it ever worked.
I had this happen a few weeks back. I opened a new text message and the messages widget crashed. All my messages seem to have been deleted. I was quite concerned as my messages contain important information (I did got to the trouble of migrating them from my old phone)...an email from HTC to see if the emails were deleted (or just not visible as some have reported on other forums) and if there was a way to get them back elicited this response:
Thanks for contacting HTC.
We appreciate your support for our products.
We sincerely apologize for the inconvenience. Thank you for bringing your concern to our attention. With regard to your question, unfortunately, once messages are deleted from the SMS widget, you can no longer retrieve it, unless you have a back up from your SD card or to your SIM card.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
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Needless to say this jumble of standard form responses did not answer my question. A further question about how I could possibly avoid this situation in the future; their response...
We appreciate your support for our products.
Thanks for the update. With regards to your concern, please be advised that this is a rare issue that happened to your phone. We will forward this concern to our technical support team for future developments. We advise you to perform a soft reset on your phone. To perform a soft reset, remove the battery, wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
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Rather than bash my head further against a brick wall, I downloaded an app to forward my SMS messages to my gmail as a safe guard and copied what messages I could from the only part of HTC sense that was partially working for me.
I had the same with my HTC Desire Z
I received a SMS, and when I opened it, all my messages were gone, except for the received message.
I read in the official android bug-forum, that this might be a issue with sqlite, but it has not yet been fixed in android 2.2. luckily I just migrated everything so most of my sms are in a backup.
http://code.google.com/p/android/issues/detail?id=5669
I have had the same issue a few times with the Desire HD ROM running on my HTC HD2...this is ridiculous.
Guys, I experienced these as well. I realised that when this happens, my messages are actually in HTCSense.com... The weird thing is, before having my DHD I was using HD2 with DHD rom... Then when I got my phone 2 days ago, those sms' which were not supposed to be in this phone reappeared... All the histories I had in my HD2 were in... I suppose this is an act of HTCSense.com...
me too!
This happened to me a few days ago..
I went to reply to a text message that I'd forgotten about and my list was blank!
I went to create a new text and it popped up saying the messages app had crashed.. I killed the process and no luck - crashed again.
Restarted the phone and the messages were still gone..
In terms of non-stock apps/configuration that may be worth mentioning I have:
Android Task Killer
Superuser/VISIONary
Titanium Backup
The only other thing I have done is enabled usb diagnostics (recommended in another thread to stop the occasional lag).
Anyone got any ideas?
Now it happend to me, too!
Performed a hard reset on tuesday and everything went finse since than. SMS were automaticly backed up from HTCSense. But 10 Minutes ago all my text massages were gone... They are still on my HTCSense account - but how to restore???
Thats a mess...
Tough luck guys!
I guess I won't be logging in to HTC Sense anytime soon
Tried to restore my SMS with my SMS BackUp programm. Got the notification "Successfully restored 119 items (2663 dups)."
But on my DHD are only the 119 sms...
Seems that there are still some left-overs the massage widget cannot read.
Ideas anyone?
Nobody an idea? or the same problem?
I got my Droid X at the end of last summer. Not long after I started using Handcent for texting because it had a lot more options. Afterwards (still several months ago) I noticed that the default texting program no longer worked and when I would try to use it Handcent would stop working until I did a battery pull.
Then a few months ago Handcent started causing problems as it would mess up and force close most times that I would receive a picture message. It would require exactly 2 battery pulls, every time no more or less, in order for me to be able to text again. I shrugged it off and dealt with it until now.
Last night I downloaded the gb update and now I essentially cannot text at all. Everything on the phone works fine, until I try texting. I can send one but as soon as I receive one back, it causes Handcent to freeze up and the whole phone freezes until I pull the battery. I have pulled the battery more than 15 times hoping the problem would stop but no luck so far. I also noticed my AOL and school email now pop up error messages and will not sync.
Sorry for the long explanation but I thought explaining the details may be helpful to all of you who are smarter than me at this haha. Any help or suggestions would be GREATLY appreciated as I have no idea what to do and I would prefer to avoid doing a factory reset or deleting Handcent if possible since it has a lot of important messages in it to me.
Thank you thank you thank you!
Handcent doesn't store any of your messages. Unistall and try Gosms instead. It has more features and works better
Messages in Handcent stay there until you delete them, I have several thousand and they can be searched through with the features it has. I could pay to have them backed up I believe but its not worth that. I'm pretty sure I tried Go Sms for one day and thought it was terrible. (Message times would be wrong even after I tried to fix the options for it. Issues with pictures and other stuff) I might install again just to see if it will work at all but I'm having my doubts
No actually Handcent does NOT STORE YOUR MESSAGES. All of your message are stored in the data folder and will not go away unless you manually delete them. Unistalling the application will have absolutely no effect on your messages
Not even sure if this is XPlay specific. I have ONE contact, one friend that if I try to text message her my messaging program FC's. I even tried deleting her and physically entering her phone number, and it FC's. Every other contact or anything else I do, works fine. I tried clearing data for messaging, tried clearing data for contacts. My phone is stock and not rooted or anything at all. Anyone ever seen this?
Your phone is just looking out for you. Stay away from her!
j/k
I've never seen this issue before...
hairdewx said:
Your phone is just looking out for you. Stay away from her!
j/k
I've never seen this issue before...
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She is a bit crazy lol, but a good friend.
I can't even imagine if it was my girlfriend that this problem was with. "Sorry sweetie I can't text you because my phone keeps crashing the text message app, but ONLY for you". That would go over real well!
That's odd.
Try using GoSMS and/or handcent sms and see if they get the same problem.
well I just made it worse...
I called her and had her text me, instead of a text coming through i get a force close message. Even better I think its jammed and trying to send it through so I'm getting the error over again every few minutes.
I think I'm gonna need to reset my phone
EDIT: it stopped after a bit. Also scrolling through my contacts I found another contact with the same issue.
EDIT #2: While typing Edit #1 I realized both are contacts that I text often. However recently I lowered my saves message limit from 100 to 50. I had manually deleted some threads including threads from these two people and they had over 100 messages. I went into messages and did a "delete all" and that cleared the issue.
I originally asked this in Tasks thread because that is my ROM, but it isn't only his ROM as it has happened before on different phones, but always AOSP.
When I have my phone set to auto-retrieve MMS it does the expected behavior unless the MMS doesn't download correctly the first try. Sometimes I miss the message completely if it doesn't download and sometimes it notifies me with "Message not downloaded tap to retry" but when I tap that it takes me to a messaging screen where that MMS is gone. If I set the phone to not auto-retrieve I can try to download multiple times and I will not lose the message.
I know the logical answer is not to have it auto retrieve, but in a group MMS I have to go to each specific contact and hit download on each message which is counter intuitive to the smart phone.
Again, I don't think this is rom specific because I remember it on my S3 happening a time or two when GroupMMS first came to AOSP, but is there any way to make the phone keep the message in messaging if it fails to download? I used to be able to download GOSMS and use it to find them, but on the S4 they are nowhere to be found with any app I've used so far. Sometimes the message when set to not auto retrieve will just sit and say downloading forever and I have to delete it. It is pretty frustrating. I saw something on Google about it where someone had started the issue but it was for Android 2.2 and it wasn't quite the same issue.
If you haven't seen this, try setting to auto retrieve and have someone send you a bunch of mms, see if you get them all. Sometimes I don't even realize I'm missing them, which sucks too.
Anyone else experiencing this? Anyone fixed it?
thacounty said:
I originally asked this in Tasks thread because that is my ROM, but it isn't only his ROM as it has happened before on different phones, but always AOSP.
When I have my phone set to auto-retrieve MMS it does the expected behavior unless the MMS doesn't download correctly the first try. Sometimes I miss the message completely if it doesn't download and sometimes it notifies me with "Message not downloaded tap to retry" but when I tap that it takes me to a messaging screen where that MMS is gone. If I set the phone to not auto-retrieve I can try to download multiple times and I will not lose the message.
I know the logical answer is not to have it auto retrieve, but in a group MMS I have to go to each specific contact and hit download on each message which is counter intuitive to the smart phone.
Again, I don't think this is rom specific because I remember it on my S3 happening a time or two when GroupMMS first came to AOSP, but is there any way to make the phone keep the message in messaging if it fails to download? I used to be able to download GOSMS and use it to find them, but on the S4 they are nowhere to be found with any app I've used so far. Sometimes the message when set to not auto retrieve will just sit and say downloading forever and I have to delete it. It is pretty frustrating. I saw something on Google about it where someone had started the issue but it was for Android 2.2 and it wasn't quite the same issue.
If you haven't seen this, try setting to auto retrieve and have someone send you a bunch of mms, see if you get them all. Sometimes I don't even realize I'm missing them, which sucks too.
Anyone else experiencing this? Anyone fixed it?
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Do you have any ad blocking software installed such as ad-away or ad-block? If so disable them and see if it works.. These programs I don't know which one exactly were causing this issue on my phone at one time. I disabled them and MMS worked correctly again. I never felt like going in and checking which setting was causing this problem so I just uninstalled them...
tiptoekirk said:
Do you have any ad blocking software installed such as ad-away or ad-block? If so disable them and see if it works.. These programs I don't know which one exactly were causing this issue on my phone at one time. I disabled them and MMS worked correctly again. I never felt like going in and checking which setting was causing this problem so I just uninstalled them...
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I don't. Thanks for that info though. The weird thing is I might even get 9 out of 10 MMS, but randomly one will not download the first try and it just disappears. I'm ok with it not downloading the first try, but if it just disappears and I don't see it I have no idea who it's from or what it was about.
I'm having the same exact problem, OP. I'm rocking a Play Store Galaxy Nexus on AT&T. I miss a lot of group messages and I'm almost ready to switch to an iPhone, or a carrier that does MMS over WiFi.
oj4y said:
I'm having the same exact problem, OP. I'm rocking a Play Store Galaxy Nexus on AT&T. I miss a lot of group messages and I'm almost ready to switch to an iPhone, or a carrier that does MMS over WiFi.
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Don't like the iPhone idea, but I do wonder what else I'm missing. Today I woke up and had 3 text messages showing, but when I clicked the notification I only had one unread. I don't know if it was an incorrect notification or if I lost those sms also. I might download go and leave it on there to see if it helps. So far Handcent hasn't helped. I have it hidden in the background to see if it will catch these. I also got a message that I missed this morning and I'm not sure if it was a resend or if it just randomly came to me, but I got it 4 hours later.
thacounty said:
Don't like the iPhone idea, but I do wonder what else I'm missing. Today I woke up and had 3 text messages showing, but when I clicked the notification I only had one unread. I don't know if it was an incorrect notification or if I lost those sms also. I might download go and leave it on there to see if it helps. So far Handcent hasn't helped. I have it hidden in the background to see if it will catch these. I also got a message that I missed this morning and I'm not sure if it was a resend or if it just randomly came to me, but I got it 4 hours later.
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We're definitely losing messages. Sometimes I get a toast messages "Can't download message from Jane Doe" if I catch it at the right time.
Sometimes it also shows up in my notifications preview, "Jane Doe" but I click on it, it takes me to the Group MMS, but then Jane Doe's message isn't in the thread. It shows up in my friends' iPhone threads though. It's like the phone receives it initially, then just throws it out.
Other times if I miss messages, I get a ton of "Hidden Sender Address" in my notification bar. I tap on it, it's blank. I check my friends' threads, and of course there's some messages I miss.
Like you said, the only reliable way to receive these MMS is to turn off auto-retrieve, but then I'm going into each individual's thread and clicking download a many times. If we're all live group chatting, this is a little intense, but I want to be part of the group...
oj4y said:
We're definitely losing messages. Sometimes I get a toast messages "Can't download message from Jane Doe" if I catch it at the right time.
Sometimes it also shows up in my notifications preview, "Jane Doe" but I click on it, it takes me to the Group MMS, but then Jane Doe's message isn't in the thread. It shows up in my friends' iPhone threads though. It's like the phone receives it initially, then just throws it out.
Other times if I miss messages, I get a ton of "Hidden Sender Address" in my notification bar. I tap on it, it's blank. I check my friends' threads, and of course there's some messages I miss.
Like you said, the only reliable way to receive these MMS is to turn off auto-retrieve, but then I'm going into each individual's thread and clicking download a many times. If we're all live group chatting, this is a little intense, but I want to be part of the group...
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Also, I'm guessing we aren't the only ones dealing with this, but maybe others haven't noticed it yet. It's pretty frustrating.
thacounty said:
Also, I'm guessing we aren't the only ones dealing with this, but maybe others haven't noticed it yet. It's pretty frustrating.
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I found this issue awhile ago in the tracker. Pretty much sums it up, but compound it with group MMS. Look how old the dates are...
FYI - I was having issues with Text/Picture Messaging Not Downloading/Sending with AOSP ROMS.
After some heavy duty Googleing and putting the pieces together from numerous posts across different sites this is what I came up with...
Go to: Settings --> Mobile Networks --> Preferred Network Type
Select: CDMA+LTE/EVOD instead of Global and reboot. (I think AOSP ROMS are set to Global for the purpose of being used worldwide.)
Since I did this my picture messaging works perfectly! Be sure to check this each time you change ROMS or update your current installed ROM.