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everytime i try to go to the music section the whole mp3 app crashes with an error massage?!
other problems: everytime i try to connect to twitter or weather theres a massage warning me about data roaming and after that there's a connection error.
I can though surf on the internet!
i got the audiomanager_eng.exe error fixed, but still i cannot connect to hotmail, weather or twitter, while i can connect to facebook, or youtube. wtf?
How did you fix it, mine still crashes!
Hyweljh said:
How did you fix it, mine still crashes!
Click to expand...
Click to collapse
you are not allowed to copy music from pc to your sd card, but you have to put your sd card into the hd2, connect it to the pc and after that copy your music on it
The audiomanager does have issues with some tracks. Why im not sure yet. My blackstone with manila 2.5 also had an issue, but it didnt crash it, it just wouldnt advance through the tracks and slowed the player to a complete crawl. Im guessing its the way they were encoded or something wrong with the tagging that the manila player doesnt like.
I re-encoded the tracks and let the phone create its own album art, that seemed to work ok.
shu8i said:
you are not allowed to copy music from pc to your sd card, but you have to put your sd card into the hd2, connect it to the pc and after that copy your music on it
Click to expand...
Click to collapse
I copied the music by syncing with windows media player, u that that may cause the problem?
Hyweljh said:
I copied the music by syncing with windows media player, u that that may cause the problem?
Click to expand...
Click to collapse
first it seemed so.. but it crashed again :S but now i know that it's the fault of some mp3 files... i copied only 30 of 56 albums and its working fine... so i have to copy 10 by 10 to see which mp3 file is causing it... sry for the wrong info.
I just noticed that if you press the update album art button in top right corner it starts working again and plays 10 or 15 seconds more of the track and then crashes
Hyweljh said:
I just noticed that if you press the update album art button in top right corner it starts working again and plays 10 or 15 seconds more of the track and then crashes
Click to expand...
Click to collapse
like i said.. try copying your music for example 50 by 50 and try it on your hd2... smoehow one of my eminem albums was causing the problem... now it's running like a charm
I used MP3val to fix my collection, googled it after someone mentioned it as a possible solution. Did the trick for me, it's working now.
Complete steps in my case:
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
Hope it helps!
http://mp3val.sourceforge.net/
Yep your right! Iv had to resort to putting the device in drive mode when plugged into pc and do a soft reset after each album, but the album art and songs are sure worth it
Shartar said:
I used MP3val to fix my collection, googled it after someone mentioned it as a possible solution. Did the trick for me, it's working now.
Complete steps in my case:
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
Hope it helps!
http://mp3val.sourceforge.net/
Click to expand...
Click to collapse
Will give it a go if I come across the issue after this method
Hi --
I seem to have the same issue. Audio Manager crashes on certain songs/albums and restarts Sense automatically. Soft reset doesn't change this. I have also edited all tags to make sure there are no comments/genres etc using mp3tag. Still music player will crash on the same song/album. WM plays just fine. Has anyone played with registry settings to fix this bug in HTC audio manager?
HD 2 Audio Manager and HTC messaging
I was so happy to have been able to purchase this device while on a recent trip to Hong Kong. To my surprise, I was unable to create text messages. I could see the incoming texts but when I hit the reply icon, the screen went "black". I could turn on the keyboard, but could not see anything in the black space above.
At the same time, there was a problem with the HTC music function. With the exception of the two sample songs, nothing else would play. The Windows Media Player worked but was a far cry from what I thought I was getting via HTC Sense technology.
I then erased the audio manager and to my surprise, the HTC Messaging worked flawlessly. When I reinstalled the audiomanager, the problem returned to the HTC Messaging.
Can you help sort this out?
Thanks for anything you can provide.
audiomanager or sms
Got the same problem here... I Installed the audiomanager (it does fix the audiomanager problem)...but I can't send sms cause the screen went black blank....
I tried remove the audiomanager application...and the sms function back to normal...but at the same time...the music player come with audiomanager problem again...
It's like we can only choose one of them...normal sms or fixed audiomanager.(it's really pissed me off)
please help me...
mp3val works fine for me!
Shartar said:
I used MP3val to fix my collection, googled it after someone mentioned it as a possible solution. Did the trick for me, it's working now.
Complete steps in my case:
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
Hope it helps!
Click to expand...
Click to collapse
This is the ultramate sloution for me! works just fine!
THX a lot!
My situation:
-music player from Manila 2.5 worked for several month and suddenly came to the same problem as we talking about here.
-Downloaded mp3val and scanned .mp3 in my storage card, then fixed them.
-After that, everything works fine like before.
Well I ca't believe that after all this time it's fixed. I suffered this problem with my diamond and thought that it would be resolved in the hd2, only to find after loading alll my music the problem was back, I assumed it was one of the albums that was drm causing it so removed it and deleted the .vol. Problem was still there then I removed all wma and aac files still there and then I found this post scanned and fixed with mp3val and all is well.
Bloody great thanks for the tip.
had the same problem
i had the same problem and fixed it with syncing with my pc
http://www.youtube.com/watch?v=HYSv7zqd744
i show it in this video
HTC itself do help
hi, lets us trust the one and only HTC itself.
got 1 best solution. no need to figure out other method to fix it. i done mine and it works! my MUSIC player working normal without any bugs. yayyy!
http://www.htc.com/europe/SupportDownload.aspx?p_id=297&cat=0&dl_id=938
Hey felas
To start with, I'm a fresh virgin in WM and just bought the Leo, flashed the ROM with 1.48.405.2 WWE and it's all a dream except ..
I go to the music player tab, play a song and in 5 to 20 seconds the song just stops playing. It doesnt pause it, just halts and when i hit the "play" button twice it plays from the start. Unusable..
I am using an 8GB SD, tried formatting it twice ( through win7 and WM ), tried uploading the songs via Media Player and by just copying them into the folder. Its all the same. Soft reseted the thing a gazzilion times and it still doesnt like me.
I searched trough the forum but didnt stumble upon anyone with a similar issue.
I give up. help?
Thanks in advance
That's frustrating. What's the format of your music files? And what's the bitrate? How do you have organized your music files. In seperate folders or in one large folder?
Just curious.
BTW, does this problem occurs constantly. I mean, if you leave your phone alone for a couple of hours and try to play the same music file then, does the same problem occur again, or is it just after an update of your music library.
appelflap this problem has been noticed by others. You might want to check out this thread which documents several solutions.
Slow Music player
try to erase the Music maps inthe sd card and create a new one,put music inthis first,more less like 200 tracks and start again the player,if this work put more music
Thank you for the assistance guys The problem were the mp3's I guess.. or the dumb HTC developer that coded the Media Player. Anyhow, I reckon i might like this forum after all.
Happy holidays
The solution ?
Hi. I experienced the same problem with my music player. I noticed that EVERYTIME I connect my LEO with a computer, whether or not I add new music files, the music player would just "stuck", find no music files, display the message "No music found" when I turn it to landscape.
Found the answer on another forum. Actually, "our" music player is unable to read some MP3 ID3 TAG... It seems to be only reliable with ID3 version 2.4 UTF-8 type tags. So what you should do is "simply" convert all mp3 files on your storage card to the appropriate ID3 format. It's not very long since you don't have to recompress the audio files! You can use mp3Tag to apply change to all your mp3s at once. More info in this threat => http://forum.vodafone.co.uk/index.php?showtopic=42474
One definitive solution would be to convert ID3 tags of all your music collection! It would take quite some time... unless somebody find the way to fix this with a magic cab?
This just adds to the very long list of issues of this "wonderful" piece of technology. Thanks who?
I think what we must do a census of the HD2 do have the problem with the HTC Audio Manager, that if these are 100% of the HD2 and equally disturbing to me is that the issue of accommodation of pink.
Email HTC also explain the problem you are reading that if you make sure that passes the test well.
If so (I'm pretty sure that if) a list of users to send and email affected HTC to see the answer or at least taken into account in its next revision of the ROM or do a patch, as it did with the camera.
This is the mail I sent:
"Hello, I noticed that the Audio Manager is not working as it should be on the HD2, and I've had the HTC Touch Cruise, HTC Touch Pro, HTC HD2 and now, with previous others, listen to music with audio player HTC Audio Manager and activate, then put the device into the suspended and everything went perfectly on the show is not working for the HD2 HTC, which has only the effect of the first song on the album Audio Manager, Track, composition changes manually (control) or end of a song and start over Manger Sound stops working and even when returning to the Audio Manager box is checked this not work.
I request a search a solution to the problem, tried to soft reset and hard reset and the problem persists even with the 1.48 ROM update is on the page.
I look forward to hearing this regard, since it is a very expensive and I hope it works correctly, as the other devices are also very expensive, but everything works fine, there are several devices with the same problem on XDA, HTCMANIA and TodoPocketPC Other Pages of which I am member.
A greeting "
The way to verify that the problem is to make a game with headphones albun track with sheet music in the menu Manila Enables audio sample manager and a great improvement in the sound of R & B or Rock ie, each to your liking, then change the shutdown screen (obviously, the music still works, it makes no sense to go with the music screen with HD2 in your pocket, right?) and the song just have to change the HD2 Series O command wait until the end of this problem and start the next, it automatically disables the Audio Manager, which is the decision reopoto HTC.
So if you see that you have the problem (I'll bet that if 100% of all owners of the HD2) the census that can be a good pressure to resolve as soon as possible.
A greeting and thanks for participating in "collective slap on the wrist HTC" if you have trouble
The more you have this problem or we're on the list mayoir pressure to settle it soon.
Mention also would be nice nick buestro with ROM version is ..
Thanks for your help and sorry my bad English ... This is translated by Google.
No one has this problem with the audio amplifier?
Ummm...is there a reason this is not in English?
Can't understand a word...
VanKurt said:
Ummm...is there a reason this is not in English?
Can't understand a word...
Click to expand...
Click to collapse
sorry , translate google,It is translated back
sebasbabel said:
sorry , translate google,It is translated back
Click to expand...
Click to collapse
LOL - Now that's comedy!
jpmalum said:
LOL - Now that's comedy!
Click to expand...
Click to collapse
¿?¿?
did not think this a topic to discuss?
I guess that HTC knows how to do things better and they can fix the bug of Audio Manager.
And another thing, I is not better without google translation.
NO Audio Manager Error
Audio manager does NOT have a bug. It seems people do not take their time to figure somethings out for theirselfs, so let me do it for you.
step one
Connect your HTC HD2 to your computer
Active sync started? nice
step two
Start up Windows Media Player
You see the nice tab Synchronise?
Click on it
Now you need to choose the option Storage Card so that WMP knows where to sync the songs you want on your HTC HD 2
Step 3
Dragg the albums you want to the right side of WMP (WMP also guids you where) and click on sync. and the songs you want will play on your HTC HD 2 without the Audi Manager Error
Say thank you!
lol
-----------
htc touch dual, samsung omnia i900, htch hd2
I do not use WMP music tab use of sense of HTC.
The bug is fixed by changing a registry key.
Even so thanks for trying to help.
sebasbabel said:
I do not use WMP music tab use of sense of HTC.
The bug is fixed by changing a registry key.
Even so thanks for trying to help.
Click to expand...
Click to collapse
Which registry key would that be? I have the same issue
tmongy said:
Which registry key would that be? I have the same issue
Click to expand...
Click to collapse
HKLM\Software\HTC\Audio_Manager_Eng\Config\\enter_suspend
change 1 to 0
Audio Manager.exe Error while playing songs
Have changed the Registory Editing & the Synchronization Option.
But still I'm getting the Same Audio Manager.exe error while playing the Music from the HTC Sense Music Tab.
Can anybody help me out.
Problem Once More:-
I'm using HTC HD2 Handset, but whenever I insert my SD Card with some Songs installed in it, my Music Player Tab in HTC Sense does not work. however if I'll remove the SD Card then it works properly. In short Songs available in Memory Card is not getting played in the Music Player Tab.
Please help out
Please Help for the same!!!!!
sebasbabel said:
HKLM\Software\HTC\Audio_Manager_Eng\Config\\enter_suspend
change 1 to 0
Click to expand...
Click to collapse
But that doesn't work.
@OT: I've emailed HTC about it too and the reply i got was that they will inform the dev team about it... this was a month ago =/
It takes some time for the HD2 to index what is on the card.
I normally go to the music tab and attempt to open the library then exit it.
Then I give it a couple of minutes to do its thing.
You should see a spinning circle icon in the top left corner while it's searching for new music and indexing everything.
Obviously the more music you have, the longer it will take to index it.
You will have to do this everytime you replace the SD card and everytime you reboot.
This has fixed the issue for me, if there is an easier or quicker way I'd love to know.
deepakkandpal1983 said:
Have changed the Registory Editing & the Synchronization Option.
But still I'm getting the Same Audio Manager.exe error while playing the Music from the HTC Sense Music Tab.
Can anybody help me out.
Problem Once More:-
I'm using HTC HD2 Handset, but whenever I insert my SD Card with some Songs installed in it, my Music Player Tab in HTC Sense does not work. however if I'll remove the SD Card then it works properly. In short Songs available in Memory Card is not getting played in the Music Player Tab.
Please help out
Click to expand...
Click to collapse
HTC HD2
This phone is half product.
I also have a problem playing music with HTC Sense player.
The only thing that worked is that all mp3 files MUST have tags inputed!
Also it works only with 10 albums max...when i upload one more...CRASH!
But if only this is the only problem. The Windows Market Place had to be reinstalled to work. SMS problems - had to install SMS FIX....and so on!
if only people would write THAT in their reviews! I would never buy this phone and spend 450€ if I knew that I would have to repair it - to use it!
And THERE IS NO UPDATING directly from the phone! That's just stupid!
I have WindowsM that has to be connected to WindowsPC to update the WindowsM! What is the point. Why not update directly?
I'm totally dissapointed in my phone, WM and HTC!
smilu said:
This phone is half product.
I also have a problem playing music with HTC Sense player.
The only thing that worked is that all mp3 files MUST have tags inputed!
Also it works only with 10 albums max...when i upload one more...CRASH!
But if only this is the only problem. The Windows Market Place had to be reinstalled to work. SMS problems - had to install SMS FIX....and so on!
if only people would write THAT in their reviews! I would never buy this phone and spend 450€ if I knew that I would have to repair it - to use it!
And THERE IS NO UPDATING directly from the phone! That's just stupid!
I have WindowsM that has to be connected to WindowsPC to update the WindowsM! What is the point. Why not update directly?
I'm totally dissapointed in my phone, WM and HTC!
Click to expand...
Click to collapse
You've never downloaded any updates or patches for any Windows, Linux, OSX installations?
Or downloaded patches or updates for any games or office software you've ever used?
Please, get real and get over it.
If your MP3s don't have tags, you'd lose half the features of the player anyway, you wouldn't have the album art, the artist or song title displayed?
Gday Blackyy777,
Sorry mate, but id have to disagree with you there. I purchased my Htc hd2 a while ago, and use the standard winmo device centre to load music/files etc. It take you to the standard windows media player, and clicking on sync as you described works fine.. All music gets synced (ok), all shows perfectly on the sd card (cool). But the problem starts when you open the music tab on the HD2. It takes around 4 mins to show all your music (not a problem as i have around 10gb of music on my sd card), but when you click on the album and press play, it plays the said track for around 2 mins, then crashes.. and comes up with Audio manager error..?? I have checked all the mp3 files that i am copying across, and none of them are corrupt, i cannot seem to play any of the music fully. Very bizarre... And i have googled this problem, and it seems alot of people have the same issue. Do you know something we dont..lol...???
Oh, things i have tried to rectify this problem already..
1. Format sd card
2. Change format of music files instead of mp3 to wma
Can you help..??
hehe Im with u. Couldnt understand anything!!!
hi
dear all
In htc hd2 Music player shuffle is not working properly. due to following reason
since htc hd2 quite brillant (but they are very silent). when they copy from iphone (concept) they didn't copied properly.
1. shuffle will not work properly
due to following reason
1. it will start all the album first (unknown album)
2. it will start all album in start with alphabet (a)
3. repeated Shuffle Will be working
4. i have 4000 mp3 songs i know what will be my next song even it shuffle.
becuase shuffle plays same repeated mp3 songs.
5. even all the songs are properly mp3 tag with mp3 editor and saved it is same
6. all mp3 should be copied under music folder.
7. shuffle mode work when u keep the phone horizontal (Landscape mode)
solution
1. from google search
open the htc hd2 backcover. remove the storage card and insert it it will work.
once again same set of shuffle songs
2. copy the audiomanager from windows folder and pase as short cut in the startup it will works some time.
but htc hd2 they are not brillant end of the day they are silent.
in fact i like htc hd2. but due this i hate use the htc hd2. all my friends made a fund that. htc hd2 music repeated player use less.
thanks
R.Nagarajan
Love the phone, However I am going crazy after loading my mp3s. About 2 gigs worth. They all freeze about 12 seconds into playing. However if I dig deep with windows media player into files they play fine. Is there an update ?
Thanks
give this a read, Usually connected to a bad file somewhere, or a track (tracks) with odd tags, or v1 tags, or all tracks in one folder
There are several threads, not just the one below that i listed to get you started.
http://forum.xda-developers.com/showthread.php?t=640948
EDIT - also worth letting your phone run through updating all teh album art and what not without disturbing it. connect to wifi, start teh update and leave it till its finished.
EDIT EDIT - heres another thread, same symptoms
http://forum.xda-developers.com/showthread.php?t=616814
still no luck.I did check mp3s, removed album art and any files in folders not music. Let it download album art. Still freezes after a few seconds. this sucks
I'm guessing there is a song with a name that uses a character which is unknown and even if that's not it, then it's still likely it's just one or two files that are causing the problem. You can go through your songs and see if you see any weird (foreign) characters or boxes and if so get rid of them.
The other way:
Move half your songs over to the device, if problem occurs than there is an issue with a file there. Remove second half of what you moved to the card (aka, you should only have first quarter of the songs on your card). Check if error persists, if so continue in said matter. If no error occurred with your first total half of music, add half of the remaining songs (for a total of 3/4 of your music). Continue in that manner until you find the file or files that are causing issues.
Depending on your amount of music this might take a couple minutes, but buy doing half the remaining songs at once, you're going as quickly as possible.
Hope you find the problematic file/files.
Good luck
same ANNOYING problem, on many roms even on my TP2 with leo roms.... freezes and in artist section shows no artist but in all files they are all there. freezes sense whole most times... really annoying. i have 5 gigs of music and im not going through them all so sense music player is happy. i have to use sub par Win media...
Thanks for the help. This is total crap! I thought I had it licked as I deleted all music and playlist from SD card. Then used Media Monday to load about 2gigs of MP3s. checking after each one. The H2 downloaded artwork and was working! Or I thought. I added one more CD and wammo there it was freezing again. So I thought it was that one cd. Deleted it and still freeZing. So I then loaded just that cd after formating again. The CD worked fine on its own. So I then deleted it and loaded everthing again with media monkey. Everything worked.
So I then copied a avi movie to its own folder on SD card. Went to play music and WFT its freezing again. Deleted avi but still freezing. Too late tonight to format and load 2 gigs again. Plus this is crap. Now I have to delte and load everytime I want to put more mp3s on card>?
Plus if I put any video file or any other file it seems to throw it into freezing again. This player is too temprementel. Too many of us having issues with the player. They need to upgrade it to work properly.
Had that problem yesterday after I loaded music several times after finding duplicates (I hate it when I have duplicate songs), so the stock media player kept freezing and not finding all the songs. so I opened Total Commander and went to
\Aplication Data\HTC\AudioManager_Eng\
and deleted the AudioManager_Eng.vol file there and rebooted, and then went back to the music tab and within a few minutes all my media was loaded, and my freezing problems went away...
I tried deleteing the HTC eng file you mentioned. Soft reboot and then when I go to Music player it searches and still plays a few seconds and white circle spins and then freezes. These MP3s worked and now dont. Just can not figure this out. No duplicate files, No long names. Loaded with mediamonkey. I did not convert to all 192 as I can not find auto convert freature in media monkey gold
I am having the same problem. I downloaded some music and the music player worked fine. then i downloaded some more music and tried to use the player it it freezes my phone and i have to do a battery pull to get back working. I have deleted all my music thinking there was a bad file and even that didn't work. this phone is garbage....i should of stuck with my BlackBerry or got an iPhone....this phone may have a place on Craigslist soon if it doesn't start working right
i'm new to this site & the hd2. i'm having so many issues with some songs "buffering". it didn't start till today & i've had the phone for 2 days now on the 3rd some songs just don't want to work. i haven't downloaded anything new so i'm not sure why this is happening. i was told that there's a free media player that's better then the stock. does anyone have any suggestions on what it may be or where to download a new media player?
circles313 said:
i'm new to this site & the hd2. i'm having so many issues with some songs "buffering". it didn't start till today & i've had the phone for 2 days now on the 3rd some songs just don't want to work. i haven't downloaded anything new so i'm not sure why this is happening. i was told that there's a free media player that's better then the stock. does anyone have any suggestions on what it may be or where to download a new media player?
Click to expand...
Click to collapse
Hey circles, welcome
The issue with the stock music player and freezing etc is well known, you'll find at least 6-7 other threads besides this one on the same subject.
There's different things you can try to get around the issue, but none of them work in all cases for everybody, so often the easiest thing to do is just use an aftermarket player to sidestep the issue (which has to do with the HTC player built-in to your interface). One of the most common free alternatives is TCPMP...the newest official versions are paid software now, but there's still previous versions available here, the link below has one of the latest builds:
http://forum.xda-developers.com/showpost.php?p=5657963&postcount=1
Used to work fine but over the weekend my phone started crashing whenever i went to music tab. have scince done several har resets and tryed different rom flashes. no longer crashes but wont find the music.
currently useing miri-dinik (anastacia) rom, and and sandisk 32gb class 4 card.
Sense player origonaly found the music when rom first flashed last night but after a couple of hours stoped working. Windows media player still finds it all and plays it no problem.
can anybody help.
Correction!
have just realised sense player done find them in all songs tab but will not display anything under the artist album or genres tab
Please help i have a lot of music so browsing all 25gb by song title only is hell.
I found this on the HD2 and HD Mini when moving from a 16Gb to 32Gb MicroSD card; I suspect it's a problem with not being able to read data from the card quickly enough, and will required a ROM patch/update.
Same thing here, music stops after a few seconds and music player in landscape will give me a 'no music found' error.
I can see my music in the all songs tab, but in the albums tab I see none.
I tried 3 different ROMs Artemis, energy and for now Cleanex, all with the same error.
I tried formatting the SD-card (16GB) and sync all my songs with WMP, this did the trick for about 5 minutes
Really frustrating because music player is the app I use the most.
where are y'all finding 32gb micro sd's??? (legit ones)
I'm having this exact same problem. Normaly the musicplayer would always load the songs but now it just can't organise it anymore. I can view all my songs on the all songs tab though, but I like to listen to albums, so this is not an option for me, neither a different player, because I actually liked this one till it gave me this problem.
What I found out:
- The player will work again when you perform an hard-reset, but when you're doing your first soft-reset, the musicplayer stops working and is unable to organise the songs.
- After a hard-reset, your also not supposed to take out your SD-card, because you will get the same problem again.
- The player also starts working again if you delete \Application Data\HTC\AudioManager_Eng\Audiomanger_Eng.vol, but after one single soft-reset it will stop working.
Does anybody have a solution to this problem? I also tried to format my SD-card, but it gave me the same problem. The music player always worked for me, till now. I would really appreciate help.
P.S. Sorry for any grammar or spell faults, I'm dutch.
I had the same problem and solved it by formating my SD card and copy all contens back to the SD card. After a soft reset of the Phone it could find the music and play without stopping again.
Unfortunately it didn't work for me. Any other solutions?
The only original SanDisk 32 GB mSD is CLASS 2 ! There is no CLASS 4
Maybe You got faked mSDs ?
No mine is from Kingston and it is Class 2 and it's 16 GB. Like I said it always worked till now.
Sorry for the double post, but I just really want my musicplayer working again, it's one of the main reasons I bought this phone. Does anyone have the solution for this problem?
Daan0 said:
Sorry for the double post, but I just really want my musicplayer working again, it's one of the main reasons I bought this phone. Does anyone have the solution for this problem?
Click to expand...
Click to collapse
How did you your music on the card? when I first got my hd2, I just basically copied my music folder from my pc by the typical "drag n drop" method which rendered the sense music player pretty much useless. What I did was have Itunes on my pc organize, (File/Library/Organize Library), the library and then locate this folder in the music folder, (Music/Itunes/Itunes Music/Music). Open that music folder and you will see that Itunes has filed the music by artist alphabetically. I then selected all these folders and copied them over (except for ringtones and podcasts folder) and have had no problems since.
Basically I think that since we are dealing with a phone that is a Windows based system, the more you can organize folders in a directory oriented manner, the better. Wether this will solve your problem or not, I really don't know. I read another post where a hd2 owner made a directory of alphabetical folders, A,B,C, etc, and put the artists in each folder accordingly and had similar results. Again, don't know if it will help or not.
Also, I don't use the WMP. Don't like it, never have liked it even on my pc. On the hd2 it seems shaky at best so I stay away from it. Just my personal experience.