Factory reset my Hero - Hero, G2 Touch General

Hi,
I now have a custom ROM on my HTC Hero, but I have had a lot of trouble with it. And since the 2.1 update is hopefully is coming soon, I want to get my Hero back to what is was when I bought it. I want to remove the recovery image (this is the screen I see when I wipe it and install new ROMs from?) and my current ROM, and install the official HTC ROM.
I hope this is possible and somebody can help me. And sorry for my poor English and lack of knowledge.

Just download and install the official firmware from HTC support page.

But I can only find an upgrade there, not the whole ROM.

They are complete ROMs about 100MB each.
You can also look here:
http://forum.xda-developers.com/showthread.php?t=559622

Ok, thanks. I will download and try to install.
My main concern is that I get an error if I try to call (something with "com.android.phone" isn't working). I can't call out and nobody can call me. Hope this wil fix it.

Problem when I run the RUU
I want to do the same, but when I run HTC official RUU, after a while it stops and sends me the usb / connection error that is not connected, and the phone keep standing in the fastboot.
I have tried with all of HTC ruu, and i 2 different computer, and still have the same problem.

Try using windows XP not vista or 7...

Argghhh...
So you propose to change windows for make my phone virgin. No way.
How does it work with mac?

cant see why there would be a difference between XP / win7, but if it is.. just right click the file and run in compability mode with XP, shouldnt be any difference then.

I had exactly the same problem till i used win XP. Compatibility didn't work.

SherlockHolmz said:
cant see why there would be a difference between XP / win7, but if it is.. just right click the file and run in compability mode with XP, shouldnt be any difference then.
Click to expand...
Click to collapse
I will test this mode.

Hard Reset HTC Hero
1. Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
2. While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
3. Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
4. Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking for hitting the "menu" button.
5. Hit the "menu button", the Hero will now boot with factory settings.

blixsDot said:
I will test this mode.
Click to expand...
Click to collapse
Didn't work.

Find a friend or borrow a computer with windows XP. It's the only solution.
Edit: Or use VMWare box as stated here:http://forum.xda-developers.com/showthread.php?t=703445

Hi,
I'm using W7 and I had the same problem. I've wait that the USB connection is lost (and the RUU tell me that he cannot go forward) and let the phone in this pseudo "RUU waiting mode". and restart the RUU on the computer. Then it works... I don't know if it works with mac but with W7 it does ;-)
Cheers!

dodjob said:
Hi,
I'm using W7 and I had the same problem. I've wait that the USB connection is lost (and the RUU tell me that he cannot go forward) and let the phone in this pseudo "RUU waiting mode". and restart the RUU on the computer. Then it works... I don't know if it works with mac but with W7 it does ;-)
Cheers!
Click to expand...
Click to collapse
Now it will not connect at all with the RUU. Even with the hard reset.

definitively a driver problem :-/ Are you on mac or W7 ?

On W7.
But the htc sync works normally when i don't try to use the RUU.

Mate.. Just google "HTC Hero Win7 drivers". Install the correct drivers from Device Manager and voila.

yep or uninstall the drivers and install the last ones on the htc website. There is a tutorial I've followed which as worked 100% /execpt the little trick with starting the ruu again in wating mode:
this thread : http://forum.xda-developers.com/showthread.php?t=645253 and it works ;-) at least for me
for the drivers the phone should be reconized in recovery mode (it make the little noise for usb device plugged ;-)

Related

After Touch IT 2.3, My Wing Cant connect to the computer.

Any solutions? my computer will recognize at first but then it says not connected and wont let me acess the files on my wing. Im using Windows Vista btw.
Can somebody help me with this problem?
I am using vista also.. try soft reseting it.
I tried soft resetting it and hard resetting it and it still doesn't work. Now I'm contemplating ever getting Touch It 2.3
Try going in settings->connections->usb to pc and either check it if its not checked or uncheck it if it is checked
Mine did this too last week. Reflash your phone with the official Tmobile RUU posted in the forum.
My steps were:
-Go into bootloader mannually (camera button plus voice command button and finally with those two press, click in the hole (between memory and volume key) with your styles)
-After it seems that pc loaded up some kind of driver, double click on the official Tmobile RUU and flash your phone to stock form.
this should work and goodluck...
I've connected my Wing on my friend's computer and it's recognized by his ActiveSync but its Windows XP he's using. Is there any way i can reinstall or change some settings on my computer so that it can recognize my Wing again? I really prefer the windows xp activesync over the windows vista version but theres no way of getting the old activesync on vista.
Finally!! I fixed the problem! I had to install version 6.1 from microsoft's website, and everything is good now. thanks for the help everybody.
do you have the link to that update im having the same problem
nm i got it, thanks for the solution though

Frozen on blue 'Windows Mobile' screen

Hi,
I've been reading through these forums and am getting very lost as to what to do.
I have the Orange SPV M3100 and it won't boot into windows. On switching it on, it does the orange bit: at the bottom - "m05 s04 b06 d1.23" and 'No GSM' flashes up briefly before the freeze on 'Windows Mobile' loading screen.
On pressing 'Ok' and power button together with a soft reset, I get to the tri-colour screen and it says "HERM100", "IPL-1.01", "HERM100", "SPL-1.04", and either "USB" or "Serial" depending on whether or not it's USB'd to a PC port.
I've tried the master reset - top two buttons and a soft reset, followed by 'R' to confirm a full reset. It immediately said 'done' or something to that effect, but still freezes on 'Windows Mobile'.
All the help threads here seem to indicate that I need to have this phone running with Active Sync on the PC to transfer files to it in order to refresh the ROM but Windows [XP] can't see the phone because it's not finished booting.
Please please please can someone give me a nudge in the right direction?
Many thanks
Dave
as you said ok and power together with soft reset action brings you tri colour screen. At that stage you plug in to active sync (4.5) and ensure you have .net framework installed on your PC.
with the tricolour screen, plug PC to phone and run the exe file from one of these ship ROM http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
you should then be able to get an OS back to your phone. Then get this one on to your phone
http://forum.xda-developers.com/showthread.php?t=296722
after that you can flash what ever rom you like make sure you follow the dr's suggestions here. http://forum.xda-developers.com/showpost.php?p=1990320&postcount=6
other than that, http://forum.xda-developers.com/showthread.php?t=299462 this thread is the only one I had to go on with the first time I played with my hermes.
zocster said:
as you said ok and power together with soft reset action brings you tri colour screen. At that stage you plug in to active sync (4.5) and ensure you have .net framework installed on your PC.
with the tricolour screen, plug PC to phone and run the exe file from one of these ship ROM http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
you should then be able to get an OS back to your phone. Then get this one on to your phone
http://forum.xda-developers.com/showthread.php?t=296722
after that you can flash what ever rom you like make sure you follow the dr's suggestions here. http://forum.xda-developers.com/showpost.php?p=1990320&postcount=6
other than that, http://forum.xda-developers.com/showthread.php?t=299462 this thread is the only one I had to go on with the first time I played with my hermes.
Click to expand...
Click to collapse
Will this remove all data from the phone, like contacts, settings?
If so, is there a way retrieve them before reinstalling OS?
Thank you.
[email protected] said:
Will this remove all data from the phone, like contacts, settings?
If so, is there a way retrieve them before reinstalling OS?
Thank you.
Click to expand...
Click to collapse
Well if your phone is semi dead, you can't really retrieve any data other than the ones on the SD card.
zocster said:
Well if your phone is semi dead, you can't really retrieve any data other than the ones on the SD card.
Click to expand...
Click to collapse
What is "semi dead"?
In my case it frozen at windows mobile screen, before it gets the animated "busy" square at the center...any hope?
[email protected] said:
What is "semi dead"?
In my case it frozen at windows mobile screen, before it gets the animated "busy" square at the center...any hope?
Click to expand...
Click to collapse
Well if you can't soft reset successfully then it is semi dead, you have to re flash
zocster said:
as you said ok and power together with soft reset action brings you tri colour screen. At that stage you plug in to active sync (4.5) and ensure you have .net framework installed on your PC.
with the tricolour screen, plug PC to phone and run the exe file from one of these ship ROM http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
you should then be able to get an OS back to your phone. Then get this one on to your phone
#######################################
Hi there, well, I'm back after months of forgetting about this but still hoping to get it to work. Thanks for the above reply, but that method of putting software on still relies on getting activesync to communicate with the mobile phone via the usb cable - my phone doesn't. windows sees that I've connected a usb device but active sync gives up trying to talk to it... any further ideas greatly appreciated...
Best regards
Dave
Click to expand...
Click to collapse

HERMES won't go to bootloader mode

Since I upgraded my hermes with a Elite ROM , I can´t install other ROMS cause the RUU don´t work. Even if I try to put the hermes in bootloader mode with sfot keys and stylus it simply reebots normally.
How can I workaround this issue?
I am using Windows 7 in my PC.
Press the Power Button (right) and the OK button (left, near the wheel jog).
Don't release these buttons, and soft reset your Hermes.
I hope I can help you, thanks..
dcoelho said:
Since I upgraded my hermes with a Elite ROM , I can´t install other ROMS cause the RUU don´t work. Even if I try to put the hermes in bootloader mode with sfot keys and stylus it simply reebots normally.
How can I workaround this issue?
I am using Windows 7 in my PC.
Click to expand...
Click to collapse
And no harm running the RUU as administrator & with compatibility mode to Vista or XP.
You can check the respective boxes by right-clicking the RUU & modifying the properties under Compatibility.
That should ensure software compatibility under Windows 7 for the RUU.

HTC VIVA t2223 connection error when updating

When I try to update to WM 6.5 or to Opal_HardSPL_v2_0, or to any other 6.1 updates. I get connection error either 202 or 260, device hangs with wait (4color) circle in the middle.
I tried the following and nothing helps:
Windows 7
XP
Vista
Manual Opal_HardSPL_v2_0.exe file (device hangs)
Updated active sync on xp and wmdc on vista/7
Any thoughts?
I can't enter bootloader screen either, tried by powering down, and then holding volume down key and powering up. It boots straight back to WM.
Hello , so install Hard SPL Manualy in your viva , and next run the updater.
To the best update use Windows XP / Professional
Now I Use Windows 7 to Update Opal
Any Question Contact-me ....
Now i will updated the version 26
I Will Back
Regwards
Nuno Rodrigues
thanks for a reply,
when I try to go into SSPL manually, phone hangs with the same 4color circle and soft reboot required.
Is there a problem with my version of opal, is it a cheaper one with bad processor?
I have tried both XP, Vista and now Windows 7, same issue on all of them.
Thanks
I got same error, too. Error 202: connection is not established though my Opal and laptop was sync properly.
make sure that you are connected via ActiveSync.
but when power is off, press both volume key down and send (green) button at the same time and press power button... that triggers the tri-color bootloader menu... and from there you can update your phone.
Device is off.
I press and hold vol down and green button(left), and then press and release power - device boots right into Windows mobile - no boot loader screen.
When I press and hold vol down and red button(right), and then press and release power - device shows blue screen for few seconds and then boots into Windows mobile - no boot loader screen.
Like I said manual HARDSLP file does not work, as device hangs after running this file.
Wha is going on? Is my device broken somehow?
Deyan
Nuno Rodrigues said:
Hello , so install Hard SPL Manualy in your viva , and next run the updater.
To the best update use Windows XP / Professional
Now I Use Windows 7 to Update Opal
Any Question Contact-me ....
Now i will updated the version 26
I Will Back
Regwards
Nuno Rodrigues
Click to expand...
Click to collapse
Hello. I need help. I have read many things in the forum, but i can not replase window mobile. I tried many times, but the process reaches 1% adn the phone restarts. I use Windows 7. Please help. What exactly should i do. Thanks
sponsora said:
Hello. I need help. I have read many things in the forum, but i can not replase window mobile. I tried many times, but the process reaches 1% adn the phone restarts. I use Windows 7. Please help. What exactly should i do. Thanks
Click to expand...
Click to collapse
Hi sponsora, which rom are you trying?
Is better use Windows XP to the update processs
When I try to update to WM 6.5 or to Opal_HardSPL_v2_0, or to any other 6.1 updates. I get connection error either 202 or 260, device hangs with wait (4color) circle in the middle.
I tried the following and nothing helps:
Windows 7
XP
Vista
Manual Opal_HardSPL_v2_0.exe file (device hangs)
Updated active sync on xp and wmdc on vista/7
Any thoughts?
I can't enter bootloader screen either, tried by powering down, and then holding volume down key and powering up. It boots straight back to WM
u might want to try these...
manueldsi12 said:
When I try to update to WM 6.5 or to Opal_HardSPL_v2_0, or to any other 6.1 updates. I get connection error either 202 or 260, device hangs with wait (4color) circle in the middle.
I tried the following and nothing helps:
Windows 7
XP
Vista
Manual Opal_HardSPL_v2_0.exe file (device hangs)
Updated active sync on xp and wmdc on vista/7
Any thoughts?
I can't enter bootloader screen either, tried by powering down, and then holding volume down key and powering up. It boots straight back to WM
Click to expand...
Click to collapse
by UPDATE you mean FLASH a new ROM????
can you connect your phone via activesync? if yes...then do this
#go to settings>connections>USB to PC and uncheck/disable/unmark 'Enable faster data synchronization' option.
#establish an activesync connection
#copy the Opal-SSPL-Manual.exe to the phone and run it in the phone
#your phone should go to grey mode (i thinks its what you mean by 'hang')
#now in your PC...run Opal_HardSPL_v2_0.exe and follow the onscreen instructions.
#your phone should reboot and enter into bootloader mode now.
i also suggest that you flash ur opal with a new ROM via the memory card...it is safer than activesync. you can do a search in the forum for 'flash via sd card'. I do it that way only now...no worry about disconnection or connection error... if you cannot find the thread...just let me know and i will try to help you out.
hope that this was helpful...
Correct way to enter into bootloader mode
@All having problems:
Its really weird that you are not able to enter in bootloader mode so most probably you are using the correct way to enter into bootloader mode.
Ok here is the correct way, really detailed.
1. Open your phones back cover.
2. Pull out the stylus.
3. And press the red button which is soft reset button. (No need to hold that button just a press)
4. Soon after pressing the red buton press and hold volume down button. (Now the important thing is dont release volume down button until you reach bootloader mode, You will be there in about 3 sec.)
Note: If the above not working then just before 3rd step press the power button and soon after the vibration of phone on smart mobility screen follow the 3rd step.

can't install hspl 3

hello am kinda new to all this, i'm trying to install HSPL 3 so i can flash my hd2 with a rom.
I have it Synced with My Computer. I have t-mobile usaHTC HD2. I open up HSPL3 thing. Press next. And its says its trying to connect via USB. stays stuck on that, then gives me an error message?
what am i doing wrong?
I HAVE 2.10.000 on my phone i just bought it. CAN I STILL flash my phone to get a custom rom????
anybody please, 2.10 i hear there is nothing out yet for 2.10 ?
for hspl... (yes it supports 2.10.0000, , dont forget that much of what you are reading was written before hspl3 was released)
1 - dont use a front mounted usb port, use one around back of the pc, directly connected to teh motherboard, not through a hub or case mounted ports.
2 - be sure and right click hspl.exe and choose 'run as administrator
3 - boot into bootloader yourself (start with phone off, press and hold and keep holding vol down, tap and release power, , when get to coloured screen, release vol down, , thats bootloader, ,) connect to usb, when the word 'serial' becomes 'usb' run hspl (as administrator)
keep trying usb ports.
if you are trying to use a virtual box, for example on a mac, , , dont.
oh, and be sure to extract hspl.exe, dont run it from within the .zip file.
thanks sam i got it, i love you.. now just gotta flash to get the rom
samsamuel said:
for hspl... (yes it supports 2.10.0000, , dont forget that much of what you are reading was written before hspl3 was released)
1 - dont use a front mounted usb port, use one around back of the pc, directly connected to teh motherboard, not through a hub or case mounted ports.
2 - be sure and right click hspl.exe and choose 'run as administrator
3 - boot into bootloader yourself (start with phone off, press and hold and keep holding vol down, tap and release power, , when get to coloured screen, release vol down, , thats bootloader, ,) connect to usb, when the word 'serial' becomes 'usb' run hspl (as administrator)
keep trying usb ports.
if you are trying to use a virtual box, for example on a mac, , , dont.
oh, and be sure to extract hspl.exe, dont run it from within the .zip file.
Click to expand...
Click to collapse
sam hows it going? how do i install cookie tab? you can't flash it?
Cookies tab is a cab file which can be found in my sticky. And directions on how to install the cab can also be found in my sticky.
Sent from my HTC Desire using XDA App
ddgarcia05 said:
Cookies tab is a cab file which can be found in my sticky. And directions on how to install the cab can also be found in my sticky.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
i still don't understand? help please
i dont know what to do with the cab? i'm so confused? mm? sam? anyone?
cookies is a program, not a rom, so no, you don't flash it.
copy cookies.cab to your phone, browse to it in your phones file manager, click it to run it.
samsamuel said:
cookies is a program, not a rom, so no, you don't flash it.
copy cookies.cab to your phone, browse to it in your phones file manager, click it to run it.
Click to expand...
Click to collapse
i added it but i cant seem to see it on file manager? mm is their a specific place?
samsamuel said:
cookies is a program, not a rom, so no, you don't flash it.
copy cookies.cab to your phone, browse to it in your phones file manager, click it to run it.
Click to expand...
Click to collapse
got it thanks.
flashing HTC HD2 from TMOUS
Hey,
I'm new to this flashing as well...
I have a Tmobile US HTC HD2...
I installed the HSPL3 after getting the Windows Mobile Device Center...
It was installed successfully, but after that whenever I connect my HTC to my PC, I can hear the ding but my PC is not recognizing my device and there is no connected icon on the HTC as well.
Any help please...
sureshkgopalan said:
Hey,
I'm new to this flashing as well...
I have a Tmobile US HTC HD2...
I installed the HSPL3 after getting the Windows Mobile Device Center...
It was installed successfully, but after that whenever I connect my HTC to my PC, I can hear the ding but my PC is not recognizing my device and there is no connected icon on the HTC as well.
Any help please...
Click to expand...
Click to collapse
it may be connecting in disk mode.
settings menu all settings connection usb to pc.
make sure active sync is selected, and that faster data is NOT selected,.
I am having the same problem, i have tried the steps you gave but to no avail. i have tried every USB slot and tried a different cable. if i try and do it thru bootloader it does not change from serial to usb at all. any ideas? i have flashed roms before but lost my phone and my replacemnt is still running stock rom. ps i cannot even install the official HTC rom update to my phone. any help would be massivly aoppreciated as i am trying to get android on there for experimentation. Regards
thanks for the help!
Same problem..
leezx6r said:
I am having the same problem, i have tried the steps you gave but to no avail. i have tried every USB slot and tried a different cable. if i try and do it thru bootloader it does not change from serial to usb at all. any ideas? i have flashed roms before but lost my phone and my replacemnt is still running stock rom. ps i cannot even install the official HTC rom update to my phone. any help would be massivly aoppreciated as i am trying to get android on there for experimentation. Regards
Click to expand...
Click to collapse
Same here. I'm stuck i just want to update it to froyo 2.2. But i'm missin' this crucial step. Anyone fixed this issue yet?

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