phone disconnecting while on a call - HD2 General

Hi everyone--
I just got my HD2 a couple of weeks ago, and there is one problem that is consistently driving me NUTS. Because the screen is so large, while I am on a phone call, some part of my ear (and they are a normal size) is touching something on the screen that disconnects the call. Is there a way to cut down on the screen sensitivity while on a call, or simply disable the screen while I am on the phone? I've searched in many places, and can't find an answer anywhere. Please help, if you are able, before this problem drives me insane! Thanks in advance--

I would say something else is going on, as the HD2 has a proximity sensor that is "supposed" to switch off the screen when it is at your ear ...
And Mine does, so if yours is not then something else may be going on ...

trippster, test it like this:
call your voicemail, and keep the phone in your hand away from your face. once the call is connected, hold your thumb over the spot on the face of the phone just to the left of the ear speaker and tmobile logo...that should trigger it to switch the screen off until you move your finger

sirphunkee said:
trippster, test it like this:
call your voicemail, and keep the phone in your hand away from your face. once the call is connected, hold your thumb over the spot on the face of the phone just to the left of the ear speaker and tmobile logo...that should trigger it to switch the screen off until you move your finger
Click to expand...
Click to collapse
That's a REALLY awkward way to hold your phone while you're attempting to speak, don't ya think?

trippster said:
That's a REALLY awkward way to hold your phone while you're attempting to speak, don't ya think?
Click to expand...
Click to collapse
That was just a suggestion to make sure the proximity sensor is working, not a way to talk on the phone all the time ....

watcherhd2 said:
That was just a suggestion to make sure the proximity sensor is working, not a way to talk on the phone all the time ....
Click to expand...
Click to collapse
+1, bingo, winner winner chicken dinner

Related

Annoying Auto LCD Turn Off While Making Call

Hi all, I absolutely love the HD2. However, I find one really annoying problem about the "auto LCD shut off between dialing and after a call is connected, and this has been really driving me crazy! I'm not sure why no one has mentioned about this, is it because it is my problem of mis-using it or no one has bothered to voice it up?? I apologized if this has been posted but I couldn't find one solution so far.
It is about the auto LCD shut off sensor feature while making a call. My English is not that good, my mother tongue is Chinese, I will try my best to describe the problem written in English. I've tried so many cooked roms, all have the same old frustrating issue. After when I've dialed a number, as most ppl do, I will put the phone near my ear while waiting for the call to get connected. However, in the process while making the call while the phone is near my ear, the LCD will shut off by itself, and when a call is connected, the annoying issue will occur! When a call is connected, the LCD will turn back on by itself even though the phone is still in tack with the ear, as a result, part of our face will make contact on the screen and very often pressing one of the on-screen buttons! Also, it is not only this problem will happen after a call is connected, during a process of calling or during a conversation, if there is a notification prompted out, for example, a sms have been received, or a email has been received or low battery notification, the LCD will always turn back on and make the face accidentally press on one of the on-screen button, this is really annoying, is there a solution to let the sensor shut off the LCD for good until the phone has really get away from the ear and the face???
It's not a problem
It's an advantage
HTC did that to prevent you from touching anything with your ear and you cheek and maybe without this you could end the call accidentally or lunching apps so and so .....
Some people have found that this happens when their screen protector is too close or covering the sensor. Cutting away a small ammount of the screen protector to make sure it doesn't interfere with the sensor seems to be the answer.
Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.
[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....
peacebank said:
Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.
Click to expand...
Click to collapse
yes, the first 2 replies didn't get what my question is, sorry for the misunderstanding if I've made any.
giegi_dc said:
[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....
Click to expand...
Click to collapse
thank you so much! I will look for it, and hope it is a solution.

REALLY Annoying Problem

I have a problem with my HD 2 thats annoying. When i make phone calls, my cheek is constantly touching the screen which makes the phone beep so bad the caller can't hear me. I tried the sensitivity cab and it didn't help. I installed a screen protector and it didn't help. I thought there was a proximity sensor to keep this from happening. I searched and couldn't find a solution. I have to change phones if I'm expecting an important call right now. This is very disappointing for an 850.00 phone.
the phone should go to "sleep" so to speak when you place it to your cheek if your speaking to someone.
Im assuming this doesnt happen for you?
The screen goes dark, but, my cheek still activates it. DiD I miss a setting or something?
i cant say i've notice this problem myself, and ive not made any changed to settings. Sorry i cant be anymore help, im sure theres someone who can shed some light on this
Thanks for trying.
One annoying problem is also having threads whitout a clear title except for "I have some problem"
j/k
If your screen does go off then it means your proximity sensor is working. While it's off it's also unsensitive to the touch.
If instead you hear keypad tones sounds from your cheek contact, it means that it is being activated because you somehow moved your ear away from the sensor, check the display, it should be lit.
Happens to me as well from time to time, I just have to move the phone to my ear better so the sensor goes off and the problem is solved
No cookies for you, grumpy! Hahahaha! I didn't know about the moving thing. I'll try that next call. Thanks.
Took off screen protector, made a call, and purposely pressed my face onto the screen and no presses.....hmmmmm.

Weird in call behavior

While im in a call on my G2 randomly the call will end or it will get muted or it will go on speaker phone. It seems like there is a proximity sensor or a light sensor in the upper left of the phone and randomly it freaks out mid call and turns on the screen and my cheek hits some of the touch buttons. It is very annoying. Randomly ill be in a conversation with my girlfriend and it will hang up -_-. maybe when we get root access or more api access to that sensor we can turn it down or something like that. Anyone else having a similar problem?
ChaosXIII said:
While im in a call on my G2 randomly the call will end or it will get muted or it will go on speaker phone. It seems like there is a proximity sensor or a light sensor in the upper left of the phone and randomly it freaks out mid call and turns on the screen and my cheek hits some of the touch buttons. It is very annoying. Randomly ill be in a conversation with my girlfriend and it will hang up -_-. maybe when we get root access or more api access to that sensor we can turn it down or something like that. Anyone else having a similar problem?
Click to expand...
Click to collapse
This is a common problem with smartphones that use proximity sensors. Whether or not you get this problem depends on how you hold your phone to your head and possibly whether you have long hair (there is some argument about that). Some phones also do have more problems than others, suggesting it might be related to programming of the proximity sensitivity/hysteresis.
I see. I actually do have long hair... that could be a factor. My hair could be moving across it or moving and it could be triggering the sensor. Maybe once we get root access we can see if there is a way to disable the sensor altogether for calls. I like the auto back light feature but so far in calls it is very annoying. Shouldn't be too hard i think.
One thing I like to do is cover the top part where the sensor is first with my ear / side of my head then place the rest of the phone on the side if my face. So angling it basically, whole process takes about 2 secs. Hope this helps.
fRom Snugs G2 ^.^
I have the same problem too, its annoying. What I do is that I try to keep the sensor area (top left of the phone) as close as possible to my case, also as covered as possible. Kepp the bottom half of the face a little bit away from the face (cheek). - this way you wont set off any on screen buttons if light does get through the sensor.

Wife' X keeps hanging up calls with face

The proximity sensor seems to work. Is there a call screen replacement with a slider to hang up?
whens shes talking lock the screen via the power button and walla
If you're rooted, there are many applications that change the proximity delay in the build properties.
You could try that.
Or ya, manually turn the screen off with the power button.
My mother has owned her X as long as I've had mine (since day 1) and still hangs up on me almost every conversation.
I personally just angle the phone slightly away from my face along with the sensor delay changes I mentioned.
If she is like my wife she doesn't hold the ear piece to her head while she talks (thus the proximity sensor thinks she isn't near the phone), then she hits the screen on her cheek and hangs up on people.
Tell her to learn how to talk on the phone properly.
drhill said:
Tell her to learn how to talk on the phone properly.
Click to expand...
Click to collapse
Yeah, and report back on how sore and stiff you are from sleeping on the couch!
I don't understand why anyone would want to hold a device the size and temperature of a smartphone to their head.
I started using a BT headset when I bought my Treo 700P and have been using one since.
I actually did sleep on the couch last night, different reason.
I ended up teaching her to use the power button to turn off the screen.
kent c said:
I actually did sleep on the couch last night, different reason.
I ended up teaching her to use the power button to turn off the screen.
Click to expand...
Click to collapse
Sounds fun.
She no longer hangs up on a call she answers but she constantly mutes calls that she makes now. My phones rings and I'm like hello...hello...
Sell it and get a Razr flip phone. At this point there is no more help.
Let me guess, Blonde?
Be nice kids.

Unintended taps during call: how to prevent them?

Hi!
I"m not the only having the problem: during a call unintended taps takes place while screen waking up is not registered during the call. So, you see, I'm not sure a proximity sensor is the reason of the problem as far as screen is kept turned off.
I have tried to reproduce the issue by fingers, but wasn't lucky.
Have you any ideas how to eliminate the problem?
I mean not-rooted official up-to-date stock firmware use case.
And, by the way, I haven't found proximity sensor calibration in service menu for A1. Is it placed somewhere into another place?
That happens to me all the time too.
Yup, me too. While in call I sometimes unknowingly turn on the flashlight and probably look like an idiot. ?
With the rn3p I would constantly end up muted. With mi a1 the problem is much less although I've noticed that numbers are still pressed. I've learned over time to switch to keypad so when something gets touched it's not the mute and at worst the other person receives some key tones.
I also have this problem a lot. I mute myself 9/10. To bypass to problem, I just lock the screen before placing it against my ear.
Yes, a simple soutions is just when you call someone, imidiately press power button to lock the screen (no password or fingerprint requred to unlock)
dejano said:
Yes, a simple soutions is just when you call someone, imidiately press power button to lock the screen (no password or fingerprint requred to unlock)
Click to expand...
Click to collapse
That's what I've been doing. That and pushing the top part of the mobile on my face just to make sure. lol
Oh and use the Feedback app and send it to xiaomi and hope they fix it on the next update.
i had this problem too, has it been fixed in the latest of updates? its a really annoying bug.
You must be doing something wrong. This issue "must" have been in all smartphone operating systems in the world, if what you are saying is the truth.
There's no way to drop the call, or press anything while you are calling someone. The proximity sensor doesn't allow turning on the screen when it's close to an object. The gyroscope also turns off the screen when you rotate the phone vertically during a call.
But all I can say is that it's not a bug, this is how is your phone knows when you are in a call, and you put your phone to your ear, or when you use your "speaker", and so the phone knows it's supposed to used it's speaker to transfer voice through the call.
Beside my poor English, try to move your phone a bit vertically before putting it close to your ear.
same problem here, also disabling ambient display... i also tested proximity sensor with some apps and it seems ok
I have that problem too from the beginning. None of the updates came up with a solution
Same here: I mute, turn on the flashlight or even open apps sometimes with my face. And thanks for the input @SmallTarzan but i know how to operate a smartphone and did not have any similar problems for the last five years. Apart from that annoying bug it's a great phone.
Wow, i dont know of this bug since i'm using custom rom from very beginning.
Try to make a call then use your hand to cover top part of the phone, screen doesn't lock??
I am having this issue too and it is really annoying
And still nobody came up with a solution???
It's easy to understand why it happens.
Proximity activates while you're in a call, but apparently the touchscreen digitizer remains working (even though the screen is off). Touching the digitizer with your ears or cheeks activates different actions while you think your screen is locked.
I can't believe how this issue is not fixed yet! That's a shame!
Same applies for the network fluctuation issues. You need to either choose 3G or 4G to avoid loosing your data connection.
Xiaomi that's more than LAME! You need to be ashamed of yourselves.
It happens to me quite often, although not always.
It's more frequent during long calls. If the call lasts for less than a minute or so, it doesn't happen.
Proximity sensor works, and screen turns off as soon as I put it at my ear.
Keyboard is off and not responding for a while. Then, all of a sudden the phone comes alive.
In my case it's not the torch. What I activate unknowingly is the handsfree loudspeaker, which can be even more embarrassing, sometimes.
Maybe it's because I am left-handed.
In an attempt to have the proximity sensor fully covered by my face, I tried to make calls by holding the phone with my right hand, but to no avail, after some time the screen wakes up regardless of everything.
Happens to me too. Although I did notice some differences regarding the position of the phone on my ear or which side of my head I put the phone on, I started pressing the power button long ago to turn the screen off. It may not be ideal, but it takes care of it.
AlaiSalaam said:
Happens to me too. Although I did notice some differences regarding the position of the phone on my ear or which side of my head I put the phone on, I started pressing the power button long ago to turn the screen off. It may not be ideal, but it takes care of it.
Click to expand...
Click to collapse
Try this app, some users say it helps.
https://play.google.com/store/apps/details?id=ss.proximityservice
Any fixes yet?
simontol said:
Any fixes yet?
Click to expand...
Click to collapse
None, same sh**

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