Hi,
I just came back from a 4 days trip to Rome, and I've not been able to connect to data even once.
Tests were done with all of the available operators in both 3g and 2g. I called my operator who confirmed I'm connected and that it's all open for data. Tried downloading weather, activesync, browser, emails, etc. I also tried to re-install the parameters, using the automatic HTC configuration.
Everything went again fine as soon as I landed back in my country.
What can be the problem? I'm really short of clue. I just regret not having tried a hard reset...
Thanks
Best guess is that you somehow had the wrong APN?
Could be, but:
-the apn I used was the one automatically installed by the Connection Setup' tool.
-the apn works fine in my country, and it is supposed to work the same in roaming.
Related
I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
chrisgol said:
I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
Click to expand...
Click to collapse
Did you do a wipe?
no they said it was not necessary
I've ran into that issue a couple times, before I ever started using the modded images, and the only way around it I found was a wipe. To be honest I think the cause of my similar problem was related to the Locale app.
I got this problem too.. I did a reset to factory default and everythiing gone ok.
After upgrading to RC33 i had issues with AnyCut, it would not create a shortcut. didn't matter if i left it in the menu, ont he homescreen or in a folder. I ended up uninstalling it and reinstalling. then it worked fine.
I am thinking a wipe might be in order...just in case other hidden issues arise.
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
kathi17 said:
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
Click to expand...
Click to collapse
I'm experiencing the same problem now. Did you manage to get it fixed?
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
diabolical28 said:
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
Click to expand...
Click to collapse
Did you recently install any new apps?
I updated my WeatherBug, Steel, Personal Safety, SMS Popup and Discover and installed TetherBlu, TetherWiFi.
I have already uninstalled all of these and tried a reboot. But it didn't work.
I'm starting to panic. I'll try your suggestion.
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
diabolical28 said:
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
Click to expand...
Click to collapse
I've contacted Tmobile and it seems there is a severe network outage for 3G services that is also effecting some Edge networks as well. I've posted info on the site but people continue to post that they are having issues with data on their G1. They told me that it seems to be only on the west coast (west of the Mississippi) and the Tier 3 was being flooded by calls until 6am EST (for the customer service department to open). The network went down around 10pm PST and it is still pending. It's a good thing I decided to call first before reflashing!
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
diabolical28 said:
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
Click to expand...
Click to collapse
Hmmm... I've never had issues resuming an edge network after a wifi connection. I use wifi at home because INSIDE I don't get 3G. Outside (for some reason) I get full strength 3G connection at around 400kb/s. So when I wonder outside to check the mail while I'm downloading a new theme update it doesn't miss a beat for me. I lose contact with my weak a** wifi and jump right on 3G. No download error or anything. As for Edge... not sure. Sorry for the misunderstanding.
this was posted somewhere before...
cant remember where..
solution is to install anycut.
make a shortcut on the main screen, choose the shortcut to be "setup wizard"
this forces the phone to go thru the initial setup again..
most reported that after going thru this process again, home button works after that...
hope it works for u.
I have used my x1 for four months in America with T-mobile. The phone had no problem until yesterday. However, yesterday, the phone began to lose signal and automatically rebooted several times. Then, finally, from the afternoon, the phone totally lost the signal, and kept looking the signal.
I took out my sim card and plugged into another cell phone and it worked. So, I thought it was the problem of the rom. (I was using Touch-IT 4.5) I downloaded the new version of the rom, Touch-IT 5.6, then flashed it. However, it did not solve the problem. So, I flashed with the original SE rom. However, the phone didn't work either.
I contacted T-mobile, and there was not problem on the signal on my region. I thought it might the problem of data plan since I do not use data plan. So I used Advanced config and killed every option for data plan. However, it still does not work. I tried to do settings manually. changing band, carrier, and every possible options, but it does not work.
Interestingly, the phone worked two times today for a short amount of the time. However, after the reset, it is gone. Other than phone function, I do not see any problem.
Even now the phone keeps searching the signal. What can I do? I read another article that is similar to my case, and they say even after changing the sim card, it does not work.
Anyone has the same issue? What can I do? My phone is dead for two days, and it messes up so many things. Please somebody help me.
Have you tried redoing the connection setup?
try clicking on signal antenna then enter settings click on network and manual select your network, will take a few mins to find networks if it connects manualy just select auto again and hopefully it will fix it., worked with mine.
Thank you guys
Thank you guys. Yes, I have tried both of them, but it still does not work.
In Connection setup, I chose United States and T-mobile, and the screen to choose between T-mobile and At&t. I select T-mobile, and click Register. Then, it goes to the searching mode again, and nothing happens.
I assume that somehow, the phone finds networks, since it does show the options to choose (T-mobile, At&t). But something is not right, and it messes the set up. I do not know why.
I woke up this morning and my phone is not showing an E or 3G or even a G for that matter
At the lock screen it shows I'm registered on T-mobile network. I can place and receive calls/texts.
I can't access anything that uses data though. I've tried rebooting the phone and doing a battery pull.
This has me baffled.
This happened to me today too. I wasn't using any data so I thought nothing of it till a bit later when I restarted my phone and when it booted back up 3G came back on and the icon came back.
My theory is that the phone only tries to reconnect every once in a while to the Internet when the service goes down so it probably was just down when you tried before.
Can anyone confirm that this was a system wide Internet outage? Or regional? (Philly for me here)
Still no icons for me. i'm in alabama.
In my haste to figure it out I did a factory wipe/reset hoping to solve the problem. It didn't help. Now I can't sign into my gmail because it can't connect.
Still looking for help here if anyone can offer any
try checking your apns
Check your apns under settings>mobile networks> apns
Should say internet2.voicestream.com as on of the apns. Do a Google search to find the correct alms if you don't have T-Mobile
Hey, thanks for trying to help but it came back on its own just now. After i ended a call the E flashed for a second and then 3G popped back up and has been fine ever since. To bad I had to go all day without my data.
oh, and as far as I know my APN has always been epc.tmobile.com it works fine.
I am experiencing the same problem in France. Apparently it comes from the cyanogen mode (wether it is version 404, 418 or 4.10.1). When I install it everything's fine for a few hours and then the E/G/3G disappears most of the time, just showing (less than 1sec) every now and then. I can call, text but no mms/web/market dl ...
I tried a backup, wipe and reboot. Everything works, but a few hours later ...
If I restore the backup it still won't get 3G...
Is the only answer to wait and see ?
Great, I just installed the "CME_DHD2_COMPACT_v1.6_CWM_ODEX_RAM" ROM and I do not have any APN entry at all.
Running the standard 1.66 ROM on Vodafone UK
Had the HD2 since 1st Feb, all well at the start. 2 weeks ago email stopped sending and receiving and no internet. Rang Vodafone and they said needed a new sim card. Put that in and it worked OK for a day then back to where I was. The problem seems to intermitant but mostly in the afternoons. I had GProfile installed so thought it might be that but still the same. Soft reset doesn't do anything although the phone seems to switch back on will GPRS connected (is this normal?)
To get emails I now need to go to airplane mode and enable the wifi and then I can download and surf. If I leave the data connection on and switch wifi on it doesn't find any connections. Email send and recieve gets stuck showing downloading x of y and a cuple of bars. Opera/IE just shows a blank page.
Spoke with Vodafone again and they say it's the phone, spoke to expanys and they say I need to fill out some form.
It would appear it has something to do with the GPRS
I have BsB installed but otherwise it's just the stock software.
Anyone had this or got any ideas how to fix/test???
Really don't want to go down the replacement phone route :-(
you could try a hard reset of the phone which would send it back to how it was when you first got it
Thanks for the reply
Was thinking that myself or reload 1.66 ROM but just trying to avoid it if possible
Is it the data 3G that wont connect?
Do you get the "Cannot connect for an unknown reason..." popup message? If so, I get this all the time. Had 2 devices and 3 sim cards but not data connection ever. Perhaps this is the reason for the upcoming radio update due very soon.
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Just had an idea and put my work O2 sim in let it setup for that and then put my Vodafone sim in to refresh the settings.
So far back on the internet and email working
Maybe the Vodafone settings had just been corrupt
Will let you know how it goes
Thanks for the replies.
barty128 said:
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Click to expand...
Click to collapse
the H is hsdpa, the fastest speed you will get for browsing
Thanks Richy99, I can only dream of 3G let alone HSDPA!!!!
Well it worked for about a day and now I am back with no internet and emails occasionally. Looks like a new replacement handset......the joys of backing everything up!
I have an Australian S5. I went to England for 2 weeks and used a UK SIM card. All was fine.
Since coming back to Australia and using the Australia SIM my 4G shows I have internet but to get the internet to work I need to turn mobile network off (4G disappears) then turn it back on again. Afterwards 4G works fine.
When I have the problem, 4G will show but there is no activity. If I try to check email for example the email app (default app) starts to refresh and then just stops like there is no new email.
When I was in England I had a notification that there was new software. I updated the software over the air. All seemed well.
The phone is completely stock and not rooted. I haven't tried anything to resolve really.. except these two things:
- Rebooting phone - problem comes back after a while say 24 hours
- setting the APN. If I choose another APN, for some reason the one I was originally on is re-selected somehow. I don't know how, may be the provider has some control over this? I use Telstra.
Any help appreciated.
I've created a new APN and removed / re-inserted the SIM card but problem still exists.
I've no idea how to troubleshoot. Has anyone got any suggestions?
I fixed this over the weekend. It was the "restrict background data" option in power saving settings.. I turned that off. All good now. :good: