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Gotta love it. Out of no where ... the earpiece stopped working on my phone.... calls work via speakerphone, but can't hear a thing thru the handset WTF!
duprade said:
Gotta love it. Out of no where ... the earpiece stopped working on my phone.... calls work via speakerphone, but can't hear a thing thru the handset WTF!
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that happened to mee!!!!!! if you have warranty tthen i'd send the phone in cause speaker phone gets annoying especially when people are listening to your conversations.
If you know how to open phones and work phones, somehow get a blackjack earphone speaker its the same for the wing. thats what im doing since i dont have warranty =(
I'm on my like 3rd Wing right now. The last time, the touchscreen stopped responding... and I can't remember why I had to get it exchanged the first time.
With some very heavy persuasive skills, I went to the TMO store today, and got them to instore exchange my phone... and the receipt I had from the last exchange was 8/30/07... which is past their whole 14 days exchange/return policy. w00t! haha
well done, hope the new one works good for you
Have you found said blackjack speaker? I need one of these as well. What the frick is up with the speakers on these phones?
wow, I am beginning to hate HTC more and more, too many effing problems...
Sprint sent me a replacement hero yesterday, which I received today, and the speaker on this thing crackles like there's no tomorrow! Holy crap. So thats 2 device replacements in a week.
What? I didn't catch that. I think we have a bad connection.
subcypher said:
What? I didn't catch that. I think we have a bad connection.
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Bwahahaha!
I asked them since I am having a nightmare with my hero if there was any other comparable model of phone they could send me with the hopes I don't get a third bad hero, and they said they don't even have that option in their system.
Nope. And they won't have that option until they run out of replacement Heroes. I know someone that went through replacement hell with a certain model. If you get another broken one, just scream a lot. They'll get you one that works eventually.
The only thing that bugs me about this whole situation is that I went and bought a brand new phone when I signed my contract and all they are willing to replace it with is a cosmetically clean, used phone.
jerry43812 said:
The only thing that bugs me about this whole situation is that I went and bought a brand new phone when I signed my contract and all they are willing to replace it with is a cosmetically clean, used phone.
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And when they repair yours, they'll give it to someone else. They can't always be handing out new phones.
My. Sister had a phone that kept restarting, she took it back and got one with a blown speaker. She took back that one and they gave her a real new one.
Sent from my Hero CDMA using Tapatalk
A_Guy71 said:
My. Sister had a phone that kept restarting, she took it back and got one with a blown speaker. She took back that one and they gave her a real new one.
Sent from my Hero CDMA using Tapatalk
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I've been just calling Sprint. The goofs at the store closest to me are independent, not franchise, or somethign along them lines.
My mom who is not too savvy has moved onto her 3rd Evo due to all of them having a Blackout. Where she can never get the screen to come back. I have messed with it and I have never seen any of my friends evo have this issue, as well as mine. Have you expereienced this?
my mom did that once too, haha. she just went to the store and i think they reset the evo no problems since then its been a few months
Has anyone had any problems with their refurbished EVOs? So far I've had 4 in the last week and a half, and I have to go back again tomorrow for what I'm going to assume will be my 5th. The power button on my EVO broke, they sent me a refurb. That one had a broken charging port when I got it, another refurb. That one did nothing but a constant boot loop, another refurb. This one came to me with a blown earpiece speaker and an overheating problem that causes the phone to reboot.
I'm sick of spending my family dinner time every day at the Sprint store. Can I be the only one who is having these problems? It seems to me that whoever refurbishes these phones for Sprint has absolutely no quality control department whatsoever. Another (what I consider to be huge) problem is that at one point I was waiting 3 days because the refurb EVOs were on back-order. During that time I had to steal the extra phone on my account back from my mom.
I guess I really can't do much about any of this, but I did write a letter in the hopes that someone will give a damn about just how horrible these refurbished phones are when they reach the consumer. I don't have high hopes though.
It reminds me of the time I drove from Sprint store to Sprint store trying to find a replacement Treo years ago. I hit 5 different stores before I finally got one that wasn't a damaged refurb.
That's the end of my rant. If you're bored enough to have read this far... well, that sucks.
I had my launch day Evo replaced due to the broken power button issue with a refurbished unit. It has worked flawlessly since I got it about 3 weeks ago. It is hardware version 0004.
I had a similar problem to yours. The 3g radio went out on my 31 day old evo, back when i got mine on launch day. Even though I was 1 day over the 30 day exchange policy, they refused to give me a new one. I went through 6 refurbs before they finally decided to give me a new one. Each one was ridiculously bad. One wouldn't turn on. One had a bad charging and hdmi port. One had a whole section of the screen that didn't work. And the worst one, when I got it out of the box, the screen was literally in two pieces. The entire glass part was not glued to the actual phone. I immediately took it back to the store that ordered it for me, and they refused to replace it, saying that I was the one who broke it, even though I didn't even activate it yet. I had to fight with Account Services and customer support for over 2 weeks to get them to finally get me a new one. Everyone I talked to ASSURED me their refurbs were "completely normal" and "rebuilt to factory specs". I didn't know factory specs included the phone coming in two pieces.
On a side note, my girlfriend went through the same thing with Verizon with her old phone last year. It was a touch screen phone, she went through 5 refurbs until they decided to get here a new one. Same thing, every one was so bad. Three of them, the touch screen didnt work at all. One the vibrate didn't work. One would not connect to the internet. And they said the same thing, "all our refurbs are completely tested to work just like a new unit". Yeah right.
That is pretty interesting, pretty crappy of Sprint to do that to you.
However, from my experiences they have some sort of a 3 refurb rule, or it may be 4 and then they are supposed to give you a new phone. I am not sure that this is still a policy but I know I have fallen back on it a few times. Do some digging and see if you can confirm that it still is or bring it up to them at the store. If they **** you around call retention and let them know your fed up and I am more than positive they will take care of you.
Went through 2 myself in the past two weeks and when the third one came in the same way, the rep game me a NIB 004. Guess it all depends on who you speak with and how their day is going! The issue on all of these was the 'sunspot', as I call it. Had my first evo screen replaced 4 months in last year for the same thing. Good Luck!
i just got a refurb last week. i waited over a week cause they were on back order. first thing i did was root it and load cm7 on it. no problems so far.
when i had to get a refurbed moment last year it was a different story though.
My update... Sprint replaced the blown speaker. Had to go back again today because the phone kept overheating and rebooting. A nice technician named Sandi gave me a new EVO. It came with gingerbread, so no root for me. But I am so glad to be through with the broken refurbs. If I had gotten one more broken phone I think I would have had to ditch Sprint. I'm honestly very relieved.
Sent from my PC36100 using XDA App
Anyone having any problem getting refurb replacements? Backordered wise?
Seems to me like you would have saved yourself a lot of headaches if you just checked the phone before you left the store. Everytime I get a phone from Sprint, I go sit in my car for a few minutes and make sure everything is working. It's better than driving all the way home and realizing my phone is broken later. Plus if you come back in right after they give you the phone, and show them the problem, they wont be able to say that it's something you did.
Sent from my HTC EVO 4G using XDA app
After running EG22 for 12hrs, my display as died!
I was talking on the phone and pulled the phone away to get on FB
and the screen was tinted green, dim, washed out and grainy.
I tapped the screen and saw all the lines in it.
I knew it was about to die, I made a FB post from it exclaiming that the
screen on my galaxy is about to poop out, once i slid the keyboard closed
it further got worse. grey out.
Took it to sprint and couldnt fix so new one ordered.
This is the only phone I have owned, that has not been abused lol, I never drop it.
No water damage, not even the battery. And the handset was activated 11.08.10
**** happens, good luck with a new one.
R.I.P you truly were EPIC
Scary but I have heard this happen a long time ago their screen went green but didn't get any worse
So I'm still running eg22 with no worries
Sent from my SPH-D700 using XDA Premium App
haha thanks guys, yeah i guess just premature death. the ROM btw I liked it but
never got to check it out, had no problems with it tho.
This happened to me, I took it apart and found cable going to screen had come loose. Pushed it back in and it was good.
Sent from my SPH-D700 using XDA App
BWFBezerk said:
This happened to me, I took it apart and found cable going to screen had come loose. Pushed it back in and it was good.
Sent from my SPH-D700 using XDA App
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the sprint tech took it apart, serviced the connections but now worse than when i took it in lol completely black now.
but this phones radio is messed up.
i get late text up to hours but time stamped correctly.
i have to make a call to get all my text sometimes
and also I dont get most my calls.
so i am happy to get a new one
ALSOOO Aug 1st i am due for two year upgrade lol
might test out the evo3d for 30days
till the galaxy s2
hayabusa1300cc said:
the sprint tech took it apart, serviced the connections but now worse than when i took it in lol completely black now.
but this phones radio is messed up.
i get late text up to hours but time stamped correctly.
i have to make a call to get all my text sometimes
and also I dont get most my calls.
so i am happy to get a new one
ALSOOO Aug 1st i am due for two year upgrade lol
might test out the evo3d for 30days
till the galaxy s2
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I have a bunch of people complain to me that I dont answer my phone. I never actually get the call :\ I also get texts hours late at times. It's very rare, but it happens...
I am also due for a 2 year on August 1st. I'm waiting for the SGS2 though.
unfortunate we are twins viper lol.. we where..
I got my replacement in, and straight out the refurb box, the radio is wonked.
always roaming no matter what. the sprint employee programed it a couple times,
used the cellbrite to zap it twice, even wiped it out once. so my phone will not activate.
under status network, it says unknown.
so i get home and odin eg22 hoping it was fix the modem but nope, still dead but NOW atleast i have 3g roaming data. text come in with wild time stamps, like same person and time stamped many hours apart.
I have the choice to get epic, white evo, and nexus s 4g. i got another epic cause at least what i thought, the nexus was not an upgrade from the epic
model number of this one is D700.0.5 <- doest that mean something to you guys lol
I did my ##data# and NONE of any codes are present.
multimedia, brower, vocoders no nothing..
hayabusa1300cc said:
unfortunate we are twins viper lol.. we where..
I got my replacement in, and straight out the refurb box, the radio is wonked.
always roaming no matter what. the sprint employee programed it a couple times,
used the cellbrite to zap it twice, even wiped it out once. so my phone will not activate.
under status network, it says unknown.
so i get home and odin eg22 hoping it was fix the modem but nope, still dead but NOW atleast i have 3g roaming data. text come in with wild time stamps, like same person and time stamped many hours apart.
I have the choice to get epic, white evo, and nexus s 4g. i got another epic cause at least what i thought, the nexus was not an upgrade from the epic
model number of this one is D700.0.5 <- doest that mean something to you guys lol
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I believe most are D700.0.5
Btw, do you own a hayabusa? Amazing bike!
Sent from my SPH-D700 using XDA App
I believe D700.0.5 is a retail and 0.4 was a tester/dev version.
You know what you're describing is water damage, no?
Sent from my SPH-D700 using XDA Premium App
azyouthinkeyeiz said:
You know what you're describing is water damage, no?
Sent from my SPH-D700 using XDA Premium App
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i doubt his is water damage as it has happened to me as well just recently and Ive had no water damage.. I wasnt running eg22 but ec05 with visionkernal and the exact same thing he mention happened with mine.. Kind of weird but A new one is on the way.. Hopefully this doesnt happen again.. i hope its rare cause i asked sprint and the manufacturer and they said theyve never had a case of that happening randomly.