HI,
I'm new to HTC and Windows mobile having come from iphone. I have a few teething problems and could do with some assistance. I have searched the forums but can't quite find the answers I'm looking for.
I've synced my Gmail account but it won't retrieve my old mail, how do I do this?
How do I find files that I have dragged on dropped into the "my documents" folder on my phone. I've dragged a folder of documents inc. word docs, excell and pdf's but I can't find them on the phone. How do I open these files using excel etc on the phone?
How do I add personal ringtones for my contacts?
I have read somewhere on here about an issue when making/receiving calls where the screen turns back on and your ear starts pressing all sorts of buttons/apps, has there been a fix for this and where do I find it as my phone has been doing this?
Cheers
I've figured out how to add personal ringtones, so that question doesn't need answering now.
to recieve old emails on your gmail account you need to change how far back you would like mail retrieved. this option can be found like this
email tab, any email account, press inbox, press menu, press tools, press options
now choose the account you want to edit
pick send/recieve schedule
now you can amend your sync settings
to assign a ring tone to a particular contact:
press start, press contacts, pick the contact you wish to edit, press menu, press edit
now find the ringtone field and add the tone you desire
As for finding editing files you should download a file explorer, total commander is popular and free
Resco explorer is better (my opinion only as its more finger friendly) but is not free
hope some of this helps
rumpleforeskin said:
to recieve old emails on your gmail account you need to change how far back you would like mail retrieved. this option can be found like this
email tab, any email account, press inbox, press menu, press tools, press options
now choose the account you want to edit
pick send/recieve schedule
now you can amend your sync settings
to assign a ring tone to a particular contact:
press start, press contacts, pick the contact you wish to edit, press menu, press edit
now find the ringtone field and add the tone you desire
As for finding editing files you should download a file explorer, total commander is popular and free
Resco explorer is better (my opinion only as its more finger friendly) but is not free
hope some of this helps
Click to expand...
Click to collapse
Yes, big help, many thanks. Is it possible to set your email accounts so that everytime you go into the email it automatically checks for new mail rather than going into the menus and pressing send/receive? I've figured out how to change how often it checks for new mail, ie every 15 mins etc, but I would also like it to automatically check for new mail if I go into my emails
Does anyone know about the screen coming on whilst taking a call issue?
Having more problems with Gmail. The advice above worked for my inbox, but on my googlemail on my laptop I have different folders for different mail. I can't get these folders to sync with the HD2. I tried the same as above but no joy. Any help?
There should be an option for manage folders in that tools menu, where you can pick which folders to synce (I had to add one of my hotmail folders this way) should be the same for gmail I think.
DMAND said:
There should be an option for manage folders in that tools menu, where you can pick which folders to synce (I had to add one of my hotmail folders this way) should be the same for gmail I think.
Click to expand...
Click to collapse
Yeah there is, but I've done that already and it's still not syncing
snerkler said:
HI,
How do I find files that I have dragged on dropped into the "my documents" folder on my phone. I've dragged a folder of documents inc. word docs, excell and pdf's but I can't find them on the phone. How do I open these files using excel etc on the phone?
Click to expand...
Click to collapse
How exactly do you drop to "my documents"? Do you drop to Computer\HD2\\\My Documents using the Windows explorer, or using other methods?
Normally you don't need to search for a file. Drop a Word document somewhere? Open Word, and File Open lists all the Word documents no matter where they are. Most applications have this type of pan-location file-open dialogue.
alex fung said:
How exactly do you drop to "my documents"? Do you drop to Computer\HD2\\\My Documents using the Windows explorer, or using other methods?
Normally you don't need to search for a file. Drop a Word document somewhere? Open Word, and File Open lists all the Word documents no matter where they are. Most applications have this type of pan-location file-open dialogue.
Click to expand...
Click to collapse
I open up my phone's card storage from "computer" on my laptop's start menu, and then simply drag files from my laptop to the "my documents" folder on the phone's card storage. I can open them using file explorer on the phone, but if I go into excel I can't figure out how to open them. When I open excel mobile it displays a blank spreadsheet and I can't figure out how to open files. Can you help?
snerkler said:
I open up my phone's card storage from "computer" on my laptop's start menu, and then simply drag files from my laptop to the "my documents" folder on the phone's card storage. I can open them using file explorer on the phone, but if I go into excel I can't figure out how to open them. When I open excel mobile it displays a blank spreadsheet and I can't figure out how to open files. Can you help?
Click to expand...
Click to collapse
This is a (stupid) limitation of the WinMo file system
Pocket Office programs only look in the 1st tree branch of files on a storage card- so files in Storage Card/My Documents will be listed, but files in any My Documents subfolders won't.
Files in main memory can look one level lower (ie My Documents/Business)
So, if your files are smallish in size, you may be better to store them in main memory as long as you don't have more than one level of My Documents subfolders.
Another option would be to create a shortcut to the folder holding your files in File Explorer. Tapping file names direct from explorer opens them in the linked program.
NeilM said:
This is a (stupid) limitation of the WinMo file system
Pocket Office programs only look in the 1st tree branch of files on a storage card- so files in Storage Card/My Documents will be listed, but files in any My Documents subfolders won't.
Files in main memory can look one level lower (ie My Documents/Business)
So, if your files are smallish in size, you may be better to store them in main memory as long as you don't have more than one level of My Documents subfolders.
Another option would be to create a shortcut to the folder holding your files in File Explorer. Tapping file names direct from explorer opens them in the linked program.
Click to expand...
Click to collapse
That is a strange limitation. Perhaps they may address this issue with winmo7?
How do I create shortcuts, do I do this on the phone, or active sync on the laptop?
It's a bit of a kludge, but if you decide which folder you want to create the shortcut for, navigate to that using File Explorer on the HD2, then Tap/Hold on the folder name and select Copy from the context menu
Now navigate to My Device/Windows/Start Menu/Programs; use the keyboard to move the cursor to any item that isn't a subfolder, and then go Menu/Edit/Paste Shortcut. This will place an entry in Programs pointing to your subfolder, called 'Shortcut to...' You can rename this to remove the 'Shortcut to..' bit, or call it something more representative.
Once it's in Programs, you could then assign one of the 9 program shortcut tiles on the home page to this shortcut. Executing it will open File Explorer at your subfolder, from where you can open any of the files.
NeilM said:
It's a bit of a kludge, but if you decide which folder you want to create the shortcut for, navigate to that using File Explorer on the HD2, then Tap/Hold on the folder name and select Copy from the context menu
Now navigate to My Device/Windows/Start Menu/Programs; use the keyboard to move the cursor to any item that isn't a subfolder, and then go Menu/Edit/Paste Shortcut. This will place an entry in Programs pointing to your subfolder, called 'Shortcut to...' You can rename this to remove the 'Shortcut to..' bit, or call it something more representative.
Once it's in Programs, you could then assign one of the 9 program shortcut tiles on the home page to this shortcut. Executing it will open File Explorer at your subfolder, from where you can open any of the files.
Click to expand...
Click to collapse
wow, that's a process and a half
Ok so did exactly what you said and I get an error message saying
"The file "x" cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. IF the problem persists try reinstalling or restoring this file"
What do I do now?
Also how do I remove things from the start menu?
If you press the Windows hardware key, can you see your new 'shortcut' there? If you press it, do you get the same error message?
It might be that the HTC Sense shortcut can't open a folder- if so I'm a bit stuck for further ideas! You could look at a program called Launchpad . This installs itself as a program launcher and is opened by pressing the top left of the taskbar- it has a number of configurable shortcuts, which can include folders and subfolders. At $3.99 it is an excellent program, though I appreciate it is a bit rich to expect to have to pay for something that ought to be in the default OS
[Edit: I wrote a review of Launchpad Here ! ]
NeilM said:
If you press the Windows hardware key, can you see your new 'shortcut' there? If you press it, do you get the same error message?
It might be that the HTC Sense shortcut can't open a folder- if so I'm a bit stuck for further ideas! You could look at a program called Launchpad . This installs itself as a program launcher and is opened by pressing the top left of the taskbar- it has a number of configurable shortcuts, which can include folders and subfolders. At $3.99 it is an excellent program, though I appreciate it is a bit rich to expect to have to pay for something that ought to be in the default OS
[Edit: I wrote a review of Launchpad Here ! ]
Click to expand...
Click to collapse
Yeah I got the same message. No worries, I'll just have to open them through file explorer. Cheers
OK- must be a limitation of the system! Works OK with Resco File Explorer rather than the built-in one!
Might be worth a look at Launchpad- it does make life easier for a lot of program or settings launches
snerkler said:
When I open excel mobile it displays a blank spreadsheet and I can't figure out how to open files. Can you help?
Click to expand...
Click to collapse
That's strange. I've never seen a blank sheet on excel mobile. When I start excel, it goes directly to the fileopen screen, showing me a list of xls(x) files on the device.
If you are looking at a sheet, tap OK (top right) to close it. You'll go back to the fileopen screen.
alex fung said:
That's strange. I've never seen a blank sheet on excel mobile. When I start excel, it goes directly to the fileopen screen, showing me a list of xls(x) files on the device.
If you are looking at a sheet, tap OK (top right) to close it. You'll go back to the fileopen screen.
Click to expand...
Click to collapse
If there are no existing files for that program, Pocket Office will start with a new blank document. You only see the list once there is at least one existing file.
alex fung said:
That's strange. I've never seen a blank sheet on excel mobile. When I start excel, it goes directly to the fileopen screen, showing me a list of xls(x) files on the device.
If you are looking at a sheet, tap OK (top right) to close it. You'll go back to the fileopen screen.
Click to expand...
Click to collapse
Thanks, didn't realise that. HOwever, it still won't recognise files probably due to the subfolder system mentioned by NeilM. I will try adding the files to the business folder later and see what happens
Hi all. When I 1st got my HD2 set up with my exchange it would open basic attachments, word docs PDF's etc. Now it stores them in File Explorer>M Device>Windows>Messages and there they all are. I can't open them by clicking on them and it tells me to open the application Word Excel etc and open from there. But when i do that it won't access the file where the atachments have been downloaded too.
Any suggestions?????
Really need these attachments I'd be glad of any constructive feedback.
Regards
Pete
Tried opening the attachement from the mail in which you recieved them? Then save the file to somewhere else? Or just move the files you want to open to \Storage Card\My Documents or \My Documents ?
If you have the Documents tab it's also a painless procedure
Files don't seem to be downloading as office files
Hi all the files I've found don't seem to be an extension of any particular program PDF's Excel files or Word Docs etc. They all just have a windows flag against them.
I have found that using the stock email app doesn't allow you to "open" or attach PDF files to emails.
I have three email accounts connected to the stock email app, Exchange, Gmail and Hotmail.
1) If I send an Excel or Word document to any of these accounts I get the option to "save" or "open" the attachment. However, if I send a PDF document to any of these accounts the only option is to the "save" the file. Then I have to go find it using a file manager before I can open it. I have tried Adobe PDF viewer & Thinkfree that comes on the device and neither will allow me to open PDFs in the email app.
2) The stock email application will not allow me to attach any files other than pictures. When I click attach it brings up the file manager (it appears to be the stock "my files" application) which allows me to view the SD card and won't show any other file types other than picture types. I have multiple PDFs on the SD card in various folders and NONE of them show up as being able to be attached to the email.
The weird part is that if I use the "Gmail" email application (the one that only allows gmail accounts) I can open PDFs straight from the Gmail application without saving first. I can also attach any file type using this application.
Does the stock email application suck this bad? My two co-workers with Dincs have no problem doing either of the above things.
I tried Touchdown, Maildroid & K9. They all attach all file types & open files directly from the email.
Does anyone elses mail app exhibit the same behavior as mine? Or did mine get messed up somehow.
The issue actually appears to be related to what program the email app will allow you to use to find attachments.
The stock mail program appears to use My Files, but it only allows you to see picture files. The Gmail program will only use "Gallery" to find attach files if you don't have a file explorer installed.
I have Astro installed and if you use the Gmail program and try to attach something it will ask you if you want to use Astro or the Gallery. I then went and uninstalled Astro and went back to attach a file through the Gmail App and it only allowed me to use the Gallery app to look for attachments.
So the problem actually DOES exist in the Gmail app, but the Gmail app will let you use other file explorers to look for attachments.
I just cant see how that got past whatever process they use in developing their app.... How can you design a mail app that doesn't allow you to attach anything but picture files.... I mean thats just ridiculous.
I would not recommend the Fascinate to be honest just because of this issue. Sure it can be worked around using other email apps and downloading file explorers. Its not that big of a deal if you only use Gmail, but if you heavily use exchange and have to rely on the mail app or a 3rd party mail app it sucks.
I ran into this just last night actually when I tried to open a pdf from an email.
So I emailed samsung to ask if this was intentional or not. They didn't give me a real good answer but here is what they said.
"Thank you for your inquiry. With the SCH-I500 mobile phone, you can only attach picture file types. If you would like to attach other files such as PDF files, you need to download an application through the android market for PDF application."
To me, that sounds like this was intentional and the stock mail app will never have the ability to attach anything other than pictures.
astraelraen said:
So I emailed samsung to ask if this was intentional or not. They didn't give me a real good answer but here is what they said.
"Thank you for your inquiry. With the SCH-I500 mobile phone, you can only attach picture file types. If you would like to attach other files such as PDF files, you need to download an application through the android market for PDF application."
To me, that sounds like this was intentional and the stock mail app will never have the ability to attach anything other than pictures.
Click to expand...
Click to collapse
Out of curiosity, with all the great email apps that you mentioned having tried, why not just use one that does what you need it to do? That's one of the great things about Android: the stock apps are just there to get you started!
Maybe this is a bug due to the DB issues, but whenever I click "Read first unread" for this thread, it takes me here: http://forum.xda-developers.com/showthread.php?p=8315757#post8315757