Database Users

Strange battery issues

I'm running a Sprint Mogul using no2chem's nueROM 2.2 Preview 7 (8's touchscreen issues made me downgrade), and having some very peculiar battery problems I'm hoping someone has advice about.
A few weeks ago I woke up, pulled my phone from the charger, and watched the battery instantly drop from 100% to around 83%. Over the next 15 minutes it dropped to the mid-70s before leveling out and discharging at a more normal rate. This occurred the next day and so on. Now this was with Seidio's 3200mAh extended battery. I then switched to my (sigh) OEM battery and didn't have the same problem, so assumed it was Seidio's battery, filled out an RMA, and sent it off to be repaired.
Now a couple of days ago the OEM battery started doing the same thing. I'd pull it off the charge and it would have somewhere in the range of 60% battery remaining. I'd have to plug it into my car charger or USB cable on my notebook to charge it up the rest of the way (albeit very slowly).
This morning I decided to watch the process from before I even unplugged it. First I noticed the orange light was on after a full night's charge. If memory serves me, the light's supposed to go out when it's at 100% (I may be mistaken). Meanwhile the battery meter was at 60%. I unplugged it and it remained there. I plugged it back in and watched no2chem's charge meter show the power connection, and I went ahead and left it plugged in for a little while before checking it again. It was now at 63%.
So what I'm finding is that at some point during the night my phone stops accepting a charge, despite the charge light remaining on.
I'm going to experiment with two things to further troubleshoot: tonight I'm swapping chargers with my wife's. I'm pretty sure the phone controls whether or not it's continuing to charge the battery, but I'm going to rule this out the only way I can. Then if that doesn't improve it I'm going to flash back to a Sprint official ROM (sigh) and see if maybe no2chem's power applet or power management settings are somehow causing this oddity.
Does anyone have any extra experiences with problems like this that might give me an idea of what else to try? Otherwise my thinking is if those two steps yield no improvements, then it's the phone's physical battery management hardware that's faulty and I'm going to have to use my insurance to replace the phone. I'd like to exhaust all the other resources before I spend the $50 on the deductible, though.
Thanks!

sometimes mine overheats while charging, at that point the LED flashes orange until it cools down enough to resume charging, this might be happening to your in the middle of the night

I thought I heard purple meant overheating. Either way, it's not clearly describing it. Also this has never happened before, so if it's happening every single night now, I've definitely got a problem.
Anyway, just plugged it in with my wife's charger. Let's see how it turns out in the morning.

You said :
"I'd have to plug it into my car charger or USB cable on my notebook to charge it up the rest of the way (albeit very slowly)."
Sure sounds like a bad charger.

worwig said:
Sure sounds like a bad charger.
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Now confirmed. Just pulled it off my wife's charger after a full night, at 100%. Five minutes later, 99%. Much better. I wonder what would cause the charger to stop charging halfway through the night, but keep the charge light on. Well, at least the mystery's been solved.

I am sort of having the same issue. A couple of weeks ago I decided to upgrade from the standard Verizon ROM for my xv6800 to DCD's 3.2.2 ROM. The upgrade went perfectly. I always plug in my phone every night before I go to bed. The light turns orange while it is charging and then it is green when I wake up. The phone always showed 100%. Now with the updated ROM, I do the same, plug in before I go to bed, the light turns orange, and it is green when I wake up. But, when I look at the battery level when I unplug it, it is usually at about 94%. The battery level also seems to go down quicker than before, but I figured that had to do with the GPS radio and WM6.1. Why do you think the battery would no longer show 100% when I unplug it? Seems very weird that right after I upgrade the ROM my battery would start failing.

jeffgman said:
I am sort of having the same issue. A couple of weeks ago I decided to upgrade from the standard Verizon ROM for my xv6800 to DCD's 3.2.2 ROM. The upgrade went perfectly. I always plug in my phone every night before I go to bed. The light turns orange while it is charging and then it is green when I wake up. The phone always showed 100%. Now with the updated ROM, I do the same, plug in before I go to bed, the light turns orange, and it is green when I wake up. But, when I look at the battery level when I unplug it, it is usually at about 94%. The battery level also seems to go down quicker than before, but I figured that had to do with the GPS radio and WM6.1. Why do you think the battery would no longer show 100% when I unplug it? Seems very weird that right after I upgrade the ROM my battery would start failing.
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DCD roms included new code to show 1% changes. The original code showed 10% changes only. Originally, you likely saw 100%, 90%, 80% etc. Now you see 95%, 94%, 93%, etc. It seldom goes to a perfect 100% and it LOOKS like it is discharging faster. In reality it is simply showing more detail.

worwig said:
DCD roms included new code to show 1% changes. The original code showed 10% changes only. Originally, you likely saw 100%, 90%, 80% etc. Now you see 95%, 94%, 93%, etc. It seldom goes to a perfect 100% and it LOOKS like it is discharging faster. In reality it is simply showing more detail.
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Yes, I noticed the 1% increments, I figured it was Windows Mobile 6.1 compared to 6.0. I think the old method was reporting in 5% blocks.
So, your battery never shows 100%? Very weird. So, my battery is probably fine and it is probably behaving just like it always has?
Thanks for the information.

Phone won't turn on

I let my battery die and I wasn't able to charge it for two days. Then I found my data cable but not the outlet part. I plugged it into my laptop and the red charging light came on. I charged it for ten minutes and then tried to turn on the phone. The phone wouldnt turn on. I disconnected it from the charger and the red light stayed on. So I disconnected the battery and reconnected it. Now the light won't turn on nor will it turn on itself. What is going on? and how can i fix this???

exbm said:
I let my battery die and I wasn't able to charge it for two days. Then I found my data cable but not the outlet part. I plugged it into my laptop and the red charging light came on. I charged it for ten minutes and then tried to turn on the phone. The phone wouldnt turn on. I disconnected it from the charger and the red light stayed on. So I disconnected the battery and reconnected it. Now the light won't turn on nor will it turn on itself. What is going on? and how can i fix this???
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I'd said take the battery out,then put it back in. Plug into charger an leave it alone for awhile. A ten min charge isn't goin to give it enough juice. Have done any flashing?

[email protected] said:
I'd said take the battery out,then put it back in. Plug into charger an leave it alone for awhile. A ten min charge isn't goin to give it enough juice. Have done any flashing?
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I second this. The discharge by a computer to charge your phone is gonna make it take longer to charge up. Give it time.

Leave it plugged in overnight or while you're at work, and wait until the light turns green. Then, if it still doesn't work, get another battery. If it STILL doesn't work, you better hope you have Asurion. Sprint won't take it back if it's been rooted.

but how would they know if its rooted

[Q] Dead Battery Issue

So I thought I had turned my phone off last night because I left the charger at work but apparently it did not shut down and the battery died. I know that MAGLDR doesn't allow charging while the phone is off, does anyone know a way to get enough of a charge to get the phone to turn on so I can charge it fully?

I can charge in MAGLDR, just the orange light sticks on and will stay on until you pull the battery. Try giving it a few minutes just to get some charge in it, pull the battery, turn on and start the booting process, then plug the charger back in, works for me on NAND builds, did it last night even whilst calibrating my battery.

Ok I will plug it in and leave it for a bit, the orange light shuts off after a few seconds but we will see what happens. I was always under the impression that MAGLDR didn't charge

chrisrj28 said:
Ok I will plug it in and leave it for a bit, the orange light shuts off after a few seconds but we will see what happens. I was always under the impression that MAGLDR didn't charge
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That's correct, magldr won't charge.
Another solution I saw a few days back said to go into Bootloader and charge from there - just tried it as an experiment and unless it charges without activating the charging light, Bootloader doesn't charge either.
When I had a similar problem I just kept booting it up into WP7, allowing it to charge for a few minutes until WP7 shut itself down again and then pulling the battery to repeat.
It took 5-10 cycles of this but eventually the phone decided it had enough battery to charge itself - seems daft to me too, but there you go.
If all else fails, search this forum - there was thread from a week or so ago where someone chopped a USB cable to charge directly to the battery terminals. A spare battery is also an option if it fits your wallet and timescales.

X2 Charging problem

So the phone was really low, at 6% this morning. SO I put it on the wall charger. I saw the icon come up that it was charging and then put the phone down.
A while later I went back to the phone and saw that although the charger was plugged in to the wall and also plugged into the phone, it was NOT charging.
Using the phone I went to my contacts to check a phone number and then it turned off, due to no charge.
I plug it into the wall charger, the USB connected to the computer, as well as the car charger and here is what happens:
The top and bottom of the phone blink red for about 1-3 minutes.
Without pressing anything on the phone it automatically turns itself on, I see the Sony Ericsson boot screen, the Windows boot screen then my SPB Mobil Shell screen for about a second and then it turns off again showing and the blinking red light for about 1-3 minutes and then it starts the process all over again.
I think that a setting for Backlight/Power management was changed. As setting similar to "Only charge with usb", or "only charge when connected with ActiveSync" or somthing like that.
The problem is that I turned off the Active sync on the phone in order to conserve battery power so that I could look up the phone number from my contacts. And after I did that the phone shut off and I cannot change it, because it will not charge.
I do not have a different, charged, battery to try and do not think that I can find one easily.
Any suggestions?

Now when I see that the phone is re-booting(I see the SE logo), I use the stylus to to soft reset. It is obvious that there is some type of charge happening before it re-boots, , otherwise it would not re-boot. SO my theory is that by doing a soft rest between restarts, the battery will gain more of a charge each time. And possibly have enough of a charge so that I can go into my settings and see the backlight/ power settings have been changed.

So I took a battery from my old SE 902 phone and rigged it to work with my X2.
It booted up just fine. I was able to get into the menu for power settings. Nothig was changed however I did check the box "do not charge when connected to the computer" backed out of that screen and then went back into the screen and unchecked the box.
I powered down the phone and the screen went to the default charging battery meter.
I then put the proper battery in the phone and it was still blinking red. I saw it blink green for a few seconds, then I felt it vibrate, and then I saw the green battery meter. But after a few seconds it went back to blinking red and I could not see the battery meter again.
This seems to be happening intermittenly. As of right now there is a green blinking light and I see a dimmed battery meter.
Hopefully it will be fine, we shall see.

So it was charging for a while and now has stopped. I see the battery meeter, but there is no green bar moving up. and the light has stopped blinking.
I unplugged the usb and I still see the battery meter with no green bar moving. Installed the back cover and plugged the usb back in.
Now it is back to the red blinking again. . . ? ? ? ? ?

I think that it is a battery issue.
CAn anyone suggest why a battery would all of a sudden stop working?

Just ordered a new battery. $70.00!!! Ouch!!!
It does come with a battery charger for use with a Mini USB, but still, $70.00 is a lot of money!!
I will update with the results after i charge it up.

I got the new battery and put it into the charger. As I mentioned in an earlier post the new battery came with a separate charger for use with a mini usb. At first I had problems. The charger would not charge the new battery. I was using a wall connected mini usb to power the charger. So I went to the computer and tried the mini usb from there. It still would not charge. So I took the battery out of the charger and put it into then phone and went back to the wall charger and it was charging. I could feel the phone vibrate and then saw the battery meter slowly fill with green and back to empty and then fill green again.
So I decided to do a few other chores around the house and went to check the charging status after about 10 minutes. I noticed that the phone was on!! I did not turn the phone on. No one else was in the house to turn it on. It was just on. Weird.
So I took the battery out of the phone and decided to try the new charger again with the computer mini USB. It WAS charging this time!! I charged the new battery on this charger using the computer mini USB until the red light(charging) turned green (finished charging) and then put it in the phone. It works fine.
I then decided to put the defective battery into this charger and it was actually charging!! I left it overnight and it was green this morning: identifying it as a full charge.
When the new battery is down to 10% or less I will take it out and put the defective battery in and see what happens.

So I put the original battery back in after the green light came on identifying a full charge on the accessory charger.
It showed 1% and a message came up identifying that "the battery is low, please charge asap", something like that.
So, in my unprofessional opinion , the original battery is toast.
The new battery worked great after its initial charge using the included accessory charger.
When I decided to charge it using the phone itself with the wall charger I noticed some really weird things happening.
First of all you should know that I downloaded and installed Spoon Charge. Look it up here on the forums, free and works great. It basically tells you what charge level you have, temperature of the battery, what voltage is coming in to charge it and also type of charge the battery is doing: trickle, fast, very fast and on battery.You can set it to read reading at specific time intervals: I have it set to read at every second.
I noticed that the charge kept bouncing between very fast and trickle. At one point it went to on battery, then to trickle then to on battery then to fast.
Ok. Weird. . . I thought to myself.
So I let it continue to charge overnight.
The next day I "tried" to use the phone. it was as slow as it was at it's factory installed settings before I did the memory card fix, accelerator settings, and other fixes that I forgot now have forgotten that I have installed.
At this point I decided to drain the battery as fast as I could by turning on WiFi, Bluetooth, and play a movie at the loudest volume possible. As soon as it reached 10% I took the battery out and charged it with the accessory charger. The next morning I saw that the indicator light was green showing full charge and installed the battery in the phone. It booted up and I immediately received a message that the battery was low, saw 1%.
Knowing that this was a BRAND NEW BATTERY, I turned off the phone and took the battery out and waited a few seconds until I put it back in and rebooted the phone.
This time it said 86% charge!!!!!!
WTF!!!!
So I tried to use the phone and it was as sluggish as before. After about 25 minutes it was starting to be a bit faster but nothing like it was before.
I am really confused now. Since I have a new battery I have ruled out that as a problem. So now is it the phone itself? Could it be the wall charger that is faulty?
Any other suggestions would be greatly appreciated.

Another update.
I put the original battery in the phone and now it works!!!! The old battery that would not charge now charges and works!!!
The phone is not the same. Still really slow, can't get it out of the "LOCKED" position when I want to answer a phone call. Opera is sliggish then fast then sluggish. Not what I had the phone at before all of this started. It actually WAS stable. It WAS useable. Now I want to throw it into the drink!!!!!!
Not sure what to think anymore.

well bro go into the system help of ur mobile press as i say
2ce the end button one time call button, 2ce the end button one time call button,one time end button and u will find the problem it is in the charging port the same issue with me

Wont charge without restart

I just got my phone yesterday and I just noticed the only way I can get it to charge is to plug it in and restart the phone. However as soon as I unplug it the only way to start charging again is to restart the phone. Has anyone else run into this?

Any luck with this. My phone is also doing this, but only started about a week after use. The phone will not charge when off and for that matter it will not even restart. Always hangs requiring a long hold of the power button to start it up, then it charges and works fine. So far essential support has not been on top of my request.

Similar issue here that might be related. When I go to bed at night, I plug the phone in and it's usually at about 50%. I wake up, and it's at like 60%, like it charged and then stopped. It never charges up to full. Then I unplug it, plug it back into the charger and it charges to full. There's definitely something going on here with the charging. I will watch it more closely tonight.
-Collin-

ceraboy said:
Any luck with this. My phone is also doing this, but only started about a week after use. The phone will not charge when off and for that matter it will not even restart. Always hangs requiring a long hold of the power button to start it up, then it charges and works fine. So far essential support has not been on top of my request.
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No luck so far. It's intermittent. Happened for a couple days now no issue. In emailed support and they have escalated it but I have not heard back.

I went and purchased a higher quality after market USB c charger and the problem stopped. Essential finally contacted me back and are shipping me a new charger.

Anything new about this ? My phone charge to 91% then stop , unplug and replug or restart the phone then it's charge to 100%.

I have motoGS5Plus.It take about 4hrs to charge 50% but it take about 2hrs to full charge when I start charging after restart.My mobile bettry is ok or not performing as per standards?