For those of you that have a corporate account with Sprint (IT managers and the like), I just got a hint dropped to me by my account rep that the device may actually launch for corporate customers at the beginning of the week.
So, bragging rights for three days may be possible
(remember Monday 5/31 is a national holiday)
According to my rep:
"I believe it will launch through the direct channel (me) the Sunday before the 4th (usually we launch on Sundays not Fridays)."
He promises specific details this Monday - I guess lots of his accounts are asking, as he mentions over 100 pre-orders for Evo's.
Anyone else manage a corporate account? What are your reps telling you?
khov07 said:
For those of you that have a corporate account with Sprint (IT managers and the like), I just got a hint dropped to me by my account rep that the device may actually launch for corporate customers at the beginning of the week.
So, bragging rights for three days may be possible
(remember Monday 5/31 is a national holiday)
According to my rep:
"I believe it will launch through the direct channel (me) the Sunday before the 4th (usually we launch on Sundays not Fridays)."
He promises specific details this Monday - I guess lots of his accounts are asking, as he mentions over 100 pre-orders for Evo's.
Anyone else manage a corporate account? What are your reps telling you?
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Interesting, will have to talk to my Corporate rep. about that.
i am a financial advisor at wachovia bank and i pre ordered at evpdiscounts and my rep mentioned next week also..my touch pro 2 came about 2 weeks earlier last year....fingers are crossed i need this damn phone
So I starting calling the corporate sprint stores in my area and I noticed they were all asking if I was an existing (EC) or new customer (NC) before telling me if evo's were available. Turns out they are lying about their evo stock to EC. They will sell you one only if you're a NC
So I called a store, and told them I was a tmobile customer.
"We have 5 in stock so if you come in the next 30 minutes you can get one" .
Then, I told them I wanted to buy the phone outright, full retail, no line activation
sprint rep told me they don't have phones in stock for me.
Immediately I called sprint customer service; they called the store. (10 min after original call). Store now says none are available, and there is a waitlist.
I'm not the only one.
http://androidandme.com/2010/06/car...unning-low-but-could-be-higher-than-we-think/
Try it yourself:
Around Sunnyvale, Ca
5 of 6 stores I called asked if i was an existing customer before answering if they had it in stock. 6 store said none.
2 of 2 stores, told me they had stock, then changed tune when they found out i was an existing customer.
I should have just gone to the store, waited for them to present the phone. then reveal I'm an existing customer. If they try to pull it back, then call sprint customer service.
Sprint may be trying to lure new customers to their network. More money on a new customer than an existing one. Shady but it may be true.
Lol this is so true. My wife and I were on vacation in Florida this week. We decide to go to a sprint store to see if any were available. They ask is this for an existing account or new account. I say new account. Mind you at least 5 people were in front of us asking for evos. Bottom line, when we said we were new customers the manager pulls out 2 evos for us and set up our account. Needless to say we got very strange looks at us and probably some middle fingers behind our backs as well. Feeling sorry for the existing customers.
Remember a corporate store does not get paid on the new or upgrade like a third party agent would. So I do not see the incentive outside of perhaps signing new customers. But then again I would hope they want to keep the old ones as well
Sorry to hear that you are having these issues.
A letter to Mr. Hesse would be good to report this [email protected] - don't expect a nice reply from him though It's automated. Email [email protected]
he will like it - no really he would.
No surprise really since they work off commission..
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This happened to me.
I'm an existing Sprint customer. I entered into a 2 year contract in December and got an HTC Hero.
I visited a Sprint corporate store in Culver City, California on launch day at 10:00am. I took my lunch break early (hour lunch). I signed in with the person at the front kiosk and it took 45 minutes before a sales person seen me. I told him I had a Hero, am not eligible for an upgrade, and would like to purchase an Evo outright a full price, and have my account moved over to it. He said he couldn't do this and he could only sell the Evo to customers who were eligible for an upgrade or if I wanted to add a new line. I was pissed and was going to be late coming back from lunch, so I left.
On the way back t work I called Sprint customer service from my phone. I explained what happened and the customer service rep said the store should have been able to sale me the phone at full price as long as I had the phone activate in the store, which I was going to, because I was going to have my account moved over. The customer service rep said she'd call the store to find out what happened on my behalf. I asked her if she could have the store hold a phone for me because they'd probably be sold out by the time I got off of work. She said she couldn't do this because the phone was in high demand.
Later at work I got a voice mail from the customer service rep I talked to earlier. She called the Sprint corporate store that wouldn't sell me the phone and talked to the manager. The manager agreed to hold a phone for me until I got off work for the inconvience.
After work I visited the Sprint store. The manager directed me to the person earlier who wouldn't sell me the phone earlier. The first thing the sales rep told me when I sat down was that they were instructed not to sale the phones to existing customers unless they were eligible for an upgrade or adding a new line. I think it's the store managers instructing their employees to do this to make their numbers look better or something.
Glad I didn't buy off sprint. I got a hero back in December too but got my evo from ebay. $520 and came with an extra 2gig sd. And since it's a google IO evo it has a month for free with full data. Now I have two sweet android phones! :3
Somewhat related: Add the $292 (total) speeding/changing lanes without indicators/not keeping distance tickets I got trying to get to the post office before it closed. Good thing the radar got me doing 90 and not the 155 before I hit the breaks!
pirokosan said:
Glad I didn't buy off sprint. I got a hero back in December too but got my evo from ebay. $520 and came with an extra 2gig sd. And since it's a google IO evo it has a month for free with full data. Now I have two sweet android phones! :3
Somewhat related: Add the $292 (total) speeding/changing lanes without indicators/not keeping distance tickets I got trying to get to the post office before it closed. Good thing the radar got me doing 90 and not the 155 before I hit the breaks!
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I'd say, all in all, you paid way too much for your phone (including your tickets) But at least you have two phones now. (sarcasm if you didn't get that)
And 155mph to get to the post office? Get real. If true, you're damn lucky you didn't kill someone. Idiot.
They aren't lying. Their telling you the truth, you just failed to ask more question. They only have stock for new lines... if someone wants it without adding a new line, they'll order it and have it sent to the store overnight. I had my company rep order it for me and I got it Monday, $502 shipped.
Jye75 said:
And 155mph to get to the post office? Get real. If true, you're damn lucky you didn't kill someone. Idiot.
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I HIGHLY concur with this statement... fool.
This is not new. T-Mobile was doing the exact same thing when the HTC HD2 ca me out...mainly due to the low supply.
T mobile was doing the same with the HD2
Reps in stores get more commission off building a brand new accounts and new activations. It's like this on all carriers.
They aren't lying. Their telling you the truth, you just failed to ask more question. They only have stock for new lines... if someone wants it without adding a new line, they'll order it and have it sent to the store overnight. I had my company rep order it for me and I got it Monday, $502 shipped.
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nope. they are lying. if you read the thread its not sprints policy to separate stocks for existing and new customers. they rater get more commission buy refusing to sell to me rather than another customer. they refuse by telling me they have none when they do. Of course, sprint structures their commission in away as to encourage this behavor.
guess i got lucky
I was depositing a check at an ATM and saw a Sprint store a couple shops down so I decided to go in and see if they had any. After telling the girl behind the counter that I was an existing customer and wanted to buy it outright she told me they had a waiting list going but that they had received a shipment Wednesday that they had not checked yet. She took my number and said she'd call me after they sorted through it. I went across the shopping center to have lunch and when I was finished eating my phone rang. The Sprint rep had pulled one for me. I ended up getting my phone for nothing out of pocket. She suggested to add a 3rd line to get the phone at the new activation cost, waived the activation fee and billed the cost of the phone to my account which wont post until NEXT month. Sorry to hear about the troubles you guys are having...
I got one from the online store...ordered yesterday at around 10am and it's "out for delivery" from UPS right now. Just in case you haven't checked that out.
katastrofik said:
I was depositing a check at an ATM and saw a Sprint store a couple shops down so I decided to go in and see if they had any. After telling the girl behind the counter that I was an existing customer and wanted to buy it outright she told me they had a waiting list going but that they had received a shipment Wednesday that they had not checked yet. She took my number and said she'd call me after they sorted through it. I went across the shopping center to have lunch and when I was finished eating my phone rang. The Sprint rep had pulled one for me. I ended up getting my phone for nothing out of pocket. She suggested to add a 3rd line to get the phone at the new activation cost, waived the activation fee and billed the cost of the phone to my account which wont post until NEXT month. Sorry to hear about the troubles you guys are having...
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And you also got an extra phone bill every month for 2 years for a 3rd line.
EDIT:
While telling people only new/upgrade accounts can get the phone is shady and unethical, I have to admit I wouldn't mind being able to restrict it to that at my store. It sucks selling something and making 0 money off it when the next guy would put some $ in your pocket. But alas, I just sell them to whomever. (assuming I have any in stock lol)
ShortBusCandid8 said:
I got one from the online store...ordered yesterday at around 10am and it's "out for delivery" from UPS right now. Just in case you haven't checked that out.
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they shipped mine using USPS and it says Guaranteed Delivery Day/Time: June 11, 2010 12:00PM
guess what, it's past 12pm and there's no USPS guy, no delivery
i wished they had shipped using UPS
radio shack
I have been going to radio shack here in NYC for sprint stuff. No lines, just walk in and grab an EVO. Everyone goes to the sprint stores, but honestly the radio shack guys on 12th and broadway are super nice. They held a pre for me last year and now hooked me up with the EVO on launch. I saw there were lines at the sprint stores, but no prob at the rat shack.
torchTheMall said:
I have been going to radio shack here in NYC for sprint stuff. No lines, just walk in and grab an EVO. Everyone goes to the sprint stores, but honestly the radio shack guys on 12th and broadway are super nice. They held a pre for me last year and now hooked me up with the EVO on launch. I saw there were lines at the sprint stores, but no prob at the rat shack.
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I was investigating where to get mine from on release day. I am a current customer not eligible for an upgrade. I was going to be buying outright. bestbuy wanted 599 for outright, radio shack wanted 499 outright and sprint wanted 450... I talked to someone at a commission based sprint store and he explained that they were not selling outright because the store made no money off of it. I was a little annoyed, but understood why... plus that store only ordered 15 evos. I then went to radio shack. they told me that they had a very large order and that they would be able to sell me one outright... The day of the release, I woke up at 6 in the morning and headed over to the radio shack that said they would sell it outright. When I got there, the sales rep that I had talked to before appologized to me and told me the regional owner of all my areas radio shacks had sent out an e-mail telling them not to sell outright.... I felt defeated.... I decided to just wait till later and get it when I could. I was driving around my home town around 3 p.m. and drove by the corporate sprint store and decided, why not. I went in, walked right up to a rep, no lines at all, and asked if they by chance had any evos left and that I wanted to buy it outright. he sat me down, walked into the back and walked out with an evo. he told me that after this one they only had 3 left. He explained to me that corporate stores don't make more or less on upgrades or outrights. To finish up this long story, I ended up getting it for 450 from the corporate store in my area. Not all of the stores were turning away outrights. Next time there is a new phone release, I am going back to that store. If any of you are in St. George, Utah, It is the only corporate store there...
jblazea50 said:
they shipped mine using USPS and it says Guaranteed Delivery Day/Time: June 11, 2010 12:00PM
guess what, it's past 12pm and there's no USPS guy, no delivery
i wished they had shipped using UPS
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Didn't know USPS does guaranteed delivery? They are the slowest shipping out there.. Yeah, they should've used UPS or FedEx for better tracking..
i have an evo and im probably gonna get this phone and was wondering can i use cdma workshop or whatever to inject my number into it or do i have to use the sprint store?
on a side note, what would be the best way to buy this phone for the lowest cost aside from keeping a contract as i have one barely a month old?
ebay? next day contract cancel? armed robbery?
No and No...
Dial *2 and talk to Sprint, you can't inject anything into the phone and magically have a new number Sprint has to do it, also the Sprint store will tell you to call customer support as they really can't do it from the store so save yourself the trip, all they'll do if they're really nice is save you a phone call and call them for you.
You can switch phones online when you login to your sprint account.
mchlwvr614 said:
You can switch phones online when you login to your sprint account.
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Thats what I always do is activate it online best way
So right now i have a HTC Hero on a SWAC (advantage club) account and want to pick up an Epic 4g when it comes out. I emailed the SWAC people and they said they can activate the Epic for me if i buy one at retail cost which i dont mind paying since im not eligible for an upgrade anyways. Since normal employees cant touch SWAC accounts it seems like i cant buy one from a corporate store myself since they will not be able to activate it. Does anyone know if ill have any problems buying the phone on a friend's account and then just switching it over to my account afterwards?
It depends on your friends Sprint account and credit standing.
I currently am opening a line on my friends current family plan. Its the 3rd line on her account, so Sprint wants a $100 deposit to open the line. This is on top of the $250 for the phone.
I think if you are getting the phone retail full price off contract, it won't be a problem, but if you buy it on contract you will have to pay cancelation fees if they don't keep the line open.
ftnguyen1 said:
So right now i have a HTC Hero on a SWAC (advantage club) account and want to pick up an Epic 4g when it comes out. I emailed the SWAC people and they said they can activate the Epic for me if i buy one at retail cost which i dont mind paying since im not eligible for an upgrade anyways. Since normal employees cant touch SWAC accounts it seems like i cant buy one from a corporate store myself since they will not be able to activate it. Does anyone know if ill have any problems buying the phone on a friend's account and then just switching it over to my account afterwards?
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You will lose the rebate if transferred within 30 days. If transferred within 30 days the number must be kept. If number is not kept and cancelled, the phone must be returned. If kept past 30 days, you are now in contract.... Only way it will work is if friend allows you to use the upgrade on their personal line and you transfer the phone to your account. If transferred within 30 days, rebate is lost, if after, rebate is still good.
I was actually planning on buying the phone at the full $500 on my friends account, and basically have him activate the Epic on his phone number and deactivate his EVO. Then once we leave, we would call in and reactivate his EVO which im hoping would allow me to activate the Epic on my number.
ftnguyen1 said:
I was actually planning on buying the phone at the full $500 on my friends account, and basically have him activate the Epic on his phone number and deactivate his EVO. Then once we leave, we would call in and reactivate his EVO which im hoping would allow me to activate the Epic on my number.
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If you're going to do that just buy the phone on ebay or amazon or bb or rs full price and activate it on your account - save yourself the headache of activating/deactivating phones for no reason
Thats my backup plan, Sprint's retail price is actually at least $100 bucks cheaper then the other stores ive seen so far though, which is why im considering doing it this way.
be VERY careful with this, and consult the employee who has the SWAC under their name. In some areas, he/she can get fired if you put one on your line.
Hello I'm so confused. I was about to sell my Sprint HTC 10 on Swappa but it somehow comes back with a financial eligibility flag and they say it can't be sold. This is puzzling to me as it was being used on my account for 7 months and I can still activate on my account, and the Sprint rep said it could be activated on any Sprint account. I purchased from someone else that was paying it off at the Sprint store while I was there and the salesman assured me all was good. I've checked every other online esn checker that do the Sprint FEC and they all say it's clear no flag. Also it is compatible with Ting so that almost always means it's paid off. I'm just gonna try to sell it on Craigslist but sure is hard to get much on there.
Toyeboy said:
Hello I'm so confused. I was about to sell my Sprint HTC 10 on Swappa but it somehow comes back with a financial eligibility flag and they say it can't be sold. This is puzzling to me as it was being used on my account for 7 months and I can still activate on my account, and the Sprint rep said it could be activated on any Sprint account. I purchased from someone else that was paying it off at the Sprint store while I was there and the salesman assured me all was good. I've checked every other online esn checker that do the Sprint FEC and they all say it's clear no flag. Also it is compatible with Ting so that almost always means it's paid off. I'm just gonna try to sell it on Craigslist but sure is hard to get much on there.
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Sprint says the device was paid off? Maybe contact swappa & tell them your story
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