Broken data (3G) on my 32B?! Any ideas? - myTouch 3G, Magic General

Hey all.
I picked up a 2nd hand T-Mobile (I think) MyTouch Unlocked a couple of months ago and have been busy about rooting and flashing since. I'm on Telus in Canada, and my 3G SIM works fine for data and voice, practically out of the box. However the last time I flash its rom, about 1 week later the 3G data stopped working suddenly. I tried everything I could reasonably think:
- Called Telus and had them reset my SIM
- Tried a different Telus SIM
- Rebooted/battery pull, whatever I could think of
- Reflashed a bunch of roms, including my 1st working Cyanogen
Its been a month or so since then (I've been overseas) and thought I would try to do something about it before I returned. If I can't get the data working again, I might as well start looking for a new phone. :-(
Fast Boot gives me the following information:
SAPPHIRE UNKNOWN 32B ENG S-OFF H
HBOOT-1.33.2005 (SAPP50000)
CPLD-11
RADIO-2.22.19.261
I'm running RA-sapphire-v1.5.2G for flashing. Right now I've got KiNgxKlair-DroidEris2G flashed, but it doesn't matter as I can't test anything right now. (in Japan)
Does anyone have any ideas? Maybe I screwed up and stuck a 32A rom on my 32B are some point?
What about my radio version? I have never been able to find any great information online about radio versions and never attempted to flash it. Could a reflash to even the same version help?
Any suggestions would be really appreciated. I'm not interested into getting into another 3 year contract and even 2 year old Androids are still selling for $400 used. Plus this MyTouch has been great so far. (until the data died...)
Thanks!

You should upgrade to 3.22.23.02 version radio
Radio & SPL
Both are zipped inside that file. You don't need to flash your SPL if it works for you. But try that radio and see if it's working better for you.

Fast reply!
Kemekill, thanks for the quick reply!
I'll give it a try tonight. Is there a good source for radio related info? I've had a hard time trying to piece together what the story is on radio updates because they typically get mixed in with provider specific stories or 32A vs 32B, etc... I wasn't able to locate a wiki or anything central.
If its all common knowledge then I'm clearly not digging deep enough.
Thanks!

Well here's what i think the issue is. Most myTouch roms only work with specific radios thus your out of date radio is probably the problem
The only real source you'll find on radios is in the main developers thread on XDA and maybe something from Cyanogen's Wiki

I'm so confused. Because I've got a 32B I'm having a hard time finding good information on how to flash just the radio. Every post starts with the radio and ends up only talking about SPL. I've got SPL 1.33.2005 so I should be good, but I need to try to do something about my malfunctioning radio. Is the Android SDK required to flash a radio.img? My RA-sapphire-v1.5.2G supports flashing from zips. Sorry to come off as a newb. My experience with Android rooting and roming has been its easy to get into, but maintaining if you blink for a couple of months is difficult. If I can just get my radio working again I'll leave it alone.
Thanks for any help anything can throw my way.

Forget it. SDK, flash radio, got it.

underto said:
Forget it. SDK, flash radio, got it.
Click to expand...
Click to collapse
How did you get 3G speeds on non- AWS network like Telus? Because Tmobile MyTouch only works on AWS- Frequency.
**EDIT**
After reading another post of yours I think you have the rogers version, because of your 32b board. But just for a heads up if its branded "T-Mobile" then that means 3G speeds will only work with Wind Wireless or Mobilicity.

VNPrince said:
How did you get 3G speeds on non- AWS network like Telus? Because Tmobile MyTouch only works on AWS- Frequency.
**EDIT**
After reading another post of yours I think you have the rogers version, because of your 32b board. But just for a heads up if its branded "T-Mobile" then that means 3G speeds will only work with Wind Wireless or Mobilicity.
Click to expand...
Click to collapse
The Rogers one is 32A. Just checked mine. All the T-mo MT3G's are supposed to be 32B iirc...

Related

Need Help Buying HTC Magic Rogers

Hi, wanna give Android a try so I am going to get the HTC Magic from Rogers.
I am confused can all of them be rooted now? I read about perfected SPL that Rogers Magic has which can't be rooted.
Can I use the Marketplace in Canada for paid apps now?
Lastly does Magic have 192ram or 288ram I have read both.
Thanks.
the new magics cannot be rooted as of yet (although it is in the works)... you cannot used paid marketplace in canada as of yet without installing market_enabler (which i think you need root for)...
and the rogers magic has 288ram, the mytouch 3g in the states has the 192ram...
hope this helps.. if you can find an OLD magic at a rogers store then you may have a non perfected spl..but its hit and miss.. most now have the new spl, radio and rom...
hope this helps..
oh btw i got my magic in January and it did not have the newest perfected spl, but again... hit and miss..
Is there anyway to identify this from the box. I don't think they let's boot up every device in the store.
i dont think so.. unfortunately....mabey someone else here might know, but i dont think so.. ask the store how long they have had the magic for.. if its 3 months or older you should be fine..
ill check my magic box once i get home and let you know if i see anything on it that might let you know.. will post back in a few hours..
Look for an HTC Magic. The new, updated devices (with Sense UI and the perfected SPL) are being sold under the name "HTC Magic+ with HTC Sense".
That's no guarantee that if you but a regular Magic from someone that they haven't updated it to the latest ROM already, but it's a place to start.
Don't you lose the 3G data if you don't update though?
I don't think so. I think they just scared the customers into updating. I know my noob friend loves the Sense on it, but we all know rooting the Magic is better
Hagow said:
Don't you lose the 3G data if you don't update though?
Click to expand...
Click to collapse
Yes you do because ROGERS has an implemented system to check ROM versions for phones. Although you can sign the waiver that they released (check the forums) and it makes sure they won't disable your data as long as you know about the 911 bug. If you get the Magic+, it will have 1.76.0010 which is perfected but if you buy a Magic and it has SPL 1.76.007 or lower you can root the phone and flash a custom ROM and make sure your phone is rooted and still has 3G data (unless you signed the waiver, you won't have to worry about data loss).

Help with 911 fix on a Rooted Rogers Magic

I bought this phone off Craigslist with a bunch of accessories for $180. The data worked for 24 hours, then since this phone didn't have the 911 fix, it shut off. Now, signing the Rogers waiver for me simply doesn't work. I've called Rogers countless times for this and there is nothing they can do.
I asked this question on androidforums and someone told me to upgrade to 5.0 Cyanogen and a new kernel thing. I did all that and I'm still without data over 72 hours later.
My current settings/about phone info is:
Firmware: 2.1-update1
Baseband Veersion: 62.52S.20.18H_3.22.20.17
Kernel Version: 2.6.33.4-cyanogenmod
Build Number: EPE54B
Now all I want to do is either downgrade to the 1.5 OS or keep the 2.1 or 1.6 OS with data. I know you can downgrade through HTC Sync, but all of my 6 family PCs do not recognize my phone through HTC Sync.
So what do I need to download/flash or whatever to get my data working? I'm not very technical savvy with Androids so if anyone can direct me to a good guide I'd be thankful.
Thanks
EDIT: I'm on a 32A device, if that matters.
Anyone?
I want this solved or I'm just going to sell this damn thing. Who wouldda thought Androids could be so difficult.
I think the problem you are facing is that because you cannot sign the waiver, you need to upgrade to the new radio. That is how rogers determines whether or not you have the 911 fix and are able to use data on their network. There are a few sources around here that can help you do that. (I'm not allowed to post links, so remove the space after the first h...)
h ttp://forum.xda-developers.com/showthread.php?t=677045 - Radio Switcher Tool
h ttp://forum.xda-developers.com/showthread.php?t=605239 - Manual Method
Once you upgrade the radio, you will need to pick a rom that uses the new 6.35.xx radio, if you want 2.1, I would highly recommend this one:
h ttp://forum.xda-developers.com/showthread.php?t=689652
There are several more roms that use the new radio and some are better than others, most are easily discernible with [6.35] in the thread title.
Hope this helps!
mrapp said:
I think the problem you are facing is that because you cannot sign the waiver, you need to upgrade to the new radio. That is how rogers determines whether or not you have the 911 fix and are able to use data on their network. There are a few sources around here that can help you do that. (I'm not allowed to post links, so remove the space after the first h...)
h ttp://forum.xda-developers.com/showthread.php?t=677045 - Radio Switcher Tool
h ttp://forum.xda-developers.com/showthread.php?t=605239 - Manual Method
Once you upgrade the radio, you will need to pick a rom that uses the new 6.35.xx radio, if you want 2.1, I would highly recommend this one:
h ttp://forum.xda-developers.com/showthread.php?t=689652
There are several more roms that use the new radio and some are better than others, most are easily discernible with [6.35] in the thread title.
Hope this helps!
Click to expand...
Click to collapse
I tried following the first one and got lost not only when I tried to create a fastboot, but also when I needed an SPL or whatever for a fastboot but I needed a fastboot for an SPL.
So confusing. Is there any easier way to do this?
hwy cannot you not get anything done by rogers? if you pay for data you are entitled to it regardless of what phone you use
tell them its a non-rogers phone called the htc magic from europe or something and it has long since been fixed before this 911 issue occurred on Rogers ;P
if they dont fix it then escalate to manager and if you have to office of the president
http://www.rogers.com/web/content/contactus
has the office of the president listed as well as other support numbers
Andy348 said:
I bought this phone off Craigslist with a bunch of accessories for $180. The data worked for 24 hours, then since this phone didn't have the 911 fix, it shut off. Now, signing the Rogers waiver for me simply doesn't work. I've called Rogers countless times for this and there is nothing they can do.
EDIT: I'm on a 32A device, if that matters.[/B]
Click to expand...
Click to collapse
The best (but certainly not easiest fix since it involves dealing with Rogers) is to call in and get escalated to 2nd level support (at least). They have a team that can add IMEIs to the blessed (do not scan/blacklist) list. Once you get your IMEI on the list you will have data again. If you politely keep insisting to get escalated technically (not to a manager) you can get to someone who has the ability to fix the problem. Keep pointing out that the issue is with Rogers and their implementation of the 911 fix (scanning and blocking on radio firmware level) and that your device is updated and does not have the issue. You need to keep insisting that the issue has nothing to do with your phone. The nice thing is once you get on the list, you will not have any more data issues. Based on my experience this will likely take you multiple calls and expect to loose data at least a couple of times during the process.
I went this route since my updated ROM already had the 911 fix and I was not downgrading to their ROM nor was I willing to sign their waiver and accept unspecified and unlimited liabilities.
Second option is to update the radio to 6.35 (since that is what Rogers is scanning for and making the blocking decision on) and get them to reset your data. That will also work except there are a lot more ROMs available for the old radio so this will certainly limit you.
I have no problem with data on my Magic, running a 1.6 ION based build, and using the old radio.
by escalating to tier 2 you are agreeing to the waiver verbally so they can add the fix...
no point in not doing the waiver if it works for u
You might try out the steps here to use the Dream radio with your Magic, that way you will still have 3G data: h ttp://greatbigdog01.wordpress.com/2010/05/10/rogers-post-e911-magic-to-cm-5-0-7-android-2-1-with-dream-e911-radio/
I'm using it here and it's great.
I tried calling Rogers again and claiming I was on the other operating system, they say they'll look at it.
Does anyone have a more noob-friendly guide to downgrading my Radio?
Andy348 said:
I tried calling Rogers again and claiming I was on the other operating system, they say they'll look at it.
Does anyone have a more noob-friendly guide to downgrading my Radio?
Click to expand...
Click to collapse
If you are on a 3.x radio currently, just flash the 3.22.26.17 E911 radio from the dream into your Magic. It's compatible and Rogers will then detect your phone as updated.
GreatBigDog said:
If you are on a 3.x radio currently, just flash the 3.22.26.17 E911 radio from the dream into your Magic. It's compatible and Rogers will then detect your phone as updated.
Click to expand...
Click to collapse
No it wont
If you have a 32A you need to sign that waiver to be on old radio. Request tier 2 support and just get them to give it to you. It's a pain in the behind not to do it. CM5 is well worth the hassle.
xaueious said:
No it wont
If you have a 32A you need to sign that waiver to be on old radio. Request tier 2 support and just get them to give it to you. It's a pain in the behind not to do it. CM5 is well worth the hassle.
Click to expand...
Click to collapse
Actually GBD has been using the Dream radio on the Magic for a while now without getting data cut off.
To Rogers the Dream radio isn't the old radio therefor passing the scan sweep.
Just flash over new radio?
Hey guys,
I also have the same problem with rogers. I have been sent to tier 2 support but was wondering if I could just flash 3.22.26.17 E911 radio over top of my current one (3.22.23.18)? Would it brick the phone without having to wipe and reload the rom?
Thanks.
Mod. edit: not dev related, moved to general
Not sure where the best place to ask this is...
I have:
HBOOT-1.33.2010 (SAPP50000)
3.22.23.18
RA 1.6.2H
Can I simply flash the 3.22.26.17 radio via ADB fastboot and be good to go on the sweep?
(edit: I have a Rogers Magic 32A on the Rogers network... trying to get the Dream radio on it per GBD's advice)

Wildfire Radio Change

hi all,
already searched but could not find a definitive answer.
basically, i have a htc wildfire a3335 (850mhz version) and accidentally flashed to an a3333 froyo (2.2.1) rom, losing the 850mhz (my carriers primary network).
obviously i need to change the radio, but have had no success so need some help.
either
1)revert radio to telstra
2)downgrade and reflash with stock 2.1 telstra rom
3)somehow force the new OTA froyo update
i currently have a generic htc rom, but i don't use the phone much, so the stock locked rom will work fine for my purposes (don't need to root or anything, just make calls).
if anyone can help and is in the local area (melbourne, australia) i will pay well for their time.
thansk in advance,
josh
Radio
If you don't have a custom recovery installed your gonna have to wait for alpharev, or search for the telstra froyo ruu on shipped-roms.com (which I don't think exists).
If you do have one like CWM or AmonRa, you can check this tread, I think that there's a link for the "flashable" telstra radio so you don't go back to a branded version...
http://forum.xda-developers.com/showthread.php?t=955203
Edit: here's the link for telstra 2.1 http://shipped-roms.com/download.ph...45.55.24_3.35.15.31_release_138758_signed.exe
If you don't have a custom recovery installed you can check this tread to downgrade to telstra stock... http://forum.xda-developers.com/showthread.php?t=921752
If you need any more help just PM me...
juanchotolas said:
If you don't have a custom recovery installed your gonna have to wait for alpharev, or search for the telstra froyo ruu on shipped-roms.com (which I don't think exists).
If you do have one like CWM or AmonRa, you can check this tread, I think that there's a link for the "flashable" telstra radio so you don't go back to a branded version...
http://forum.xda-developers.com/showthread.php?t=955203
Edit: here's the link for telstra 2.1 http://shipped-roms.com/download.ph...45.55.24_3.35.15.31_release_138758_signed.exe
If you don't have a custom recovery installed you can check this tread to downgrade to telstra stock... http://forum.xda-developers.com/showthread.php?t=921752
If you need any more help just PM me...
Click to expand...
Click to collapse
thanks for that
i gave the noobs guide to downgrading another shot, seems to be downgrading now. its a tricky guide, not really for noobs, but my basic computer knowledge was enough to work it out. took about 45 minutes, mainly me being scared and paranoid
will post after the telstra ruu completes, then see if i can get the froyo OTA update (which i should have just been patient for in the first place )
phew! all done.
thanks very much for the downgrade guide, was a bit scary and needed a lot of concentration, but worked without a hitch.
long story short, if you want your telstra phone updated, be patient!
I have a Telstra phone that I upgraded to a stock WWE 1.37 ROM.
It works fine on the Telstra 3G network at high speed.
The frequency it operates on is dictated by the hardware, not the firmware.
However if you swap provider to say Optus, then it will switch to 2G operation as the Telstra phone hardware works at 850 Mhz (and others) while Optus netwrok runs at 900Mhz for 3G operation. Therefore the phone will drop back to the 2G frequencies and network and therefore run slower.
Go to shipped roms and select an HTC WWE rom (but not Froyo) and you will run at full speed. Likewise the custom ROMS will be fine also.
fwnsp said:
phew! all done.
thanks very much for the downgrade guide, was a bit scary and needed a lot of concentration, but worked without a hitch.
long story short, if you want your telstra phone updated, be patient!
Click to expand...
Click to collapse
Glad to hear that you could fix it.
By the way, a lot of us had to learn android the hard way!
So welcome to the forums!
lemming999 said:
Optus netwrok runs at 900Mhz for 3G operation. Therefore the phone will drop back to the 2G frequencies and network and therefore run slower.
Click to expand...
Click to collapse
i dont think this is correct, 900mhz is optus's copy of telstra's country nextG network, called 'yesG' and is only for rural/remote areas
in most places optus etc run 3g on 2100mhz
i have a testra wildfire unlocked running virgin (optus network) 3g/hdspa fine, and i use a virgin dongle with an parabolic external antenna that only works on 2100
since unlocking ive flashed CM7 and a diff radio to get gps working, but i havnt tested to see if i lost 850 support. i will want this back though (if gone) at some stage so will be looking into this more.
haydent said:
since unlocking ive flashed CM7 and a diff radio to get gps working, but i havnt tested to see if i lost 850 support. i will want this back though (if gone) at some stage so will be looking into this more.
Click to expand...
Click to collapse
I don't think flashing the radio to 3.35.20.10 makes any difference to Telstra's 850 availability.
I am fairly sure that Carnarvon only has the 850 frequency, and I am still getting a 3G indication and 2.5 Mbps download speeds (which is about normal), so I think we are safe!
Cheers
John in Sunny Carnarvon - Western Australia
Flashing a newer version of the radio won't make you lose 850MHz support.
I'm running 13.55.55.24H_3.35.20.10 and when i moved back to NZ i first tried to use 2degrees as my network provider, but they run on mainly 900MHz and I couldnt get reliable reception at home, but once i switched to Telecoms XT network which is a perfect frequency match for the A3335 Wildfire (the 850/1900 from Telstra) I've had no problems with reception.
If you really want I can upload the original firmware from the Telstra rom as a flashable zip.
no problems, i will wait till i can test if it still works on 850 and was also wondering if flashing the radio that came with telstra could help get bluetooth working with CM7, but is prob more an issue with CM7

[Q] Does new radio (6.35) help with 3G issues?

I have a rooted Roger's HTC Magic running ezterry's official OTA 2.2 ROM. It's fantastic except I continue to have problems where my 3G connection will stop working and the only workaround is to cycle Airplane mode.
Does anyone know if installing the new 6.35 radio (and a support ROM) would help with this problem? I've tried to find out more info on the difference between the two radios but there doesn't seem to be much.
Thanks!
tsouthen said:
I have a rooted Roger's HTC Magic running ezterry's official OTA 2.2 ROM. It's fantastic except I continue to have problems where my 3G connection will stop working and the only workaround is to cycle Airplane mode.
Does anyone know if installing the new 6.35 radio (and a support ROM) would help with this problem? I've tried to find out more info on the difference between the two radios but there doesn't seem to be much.
Thanks!
Click to expand...
Click to collapse
The 6.x radio is not compatible with the same rom structure as the 2.x/3.x and requires some new drivers and utilities..
So if you want a rom made for 2.x/3.x to work you can't use 6.x radios..
The problem is presumably you have radio 3.22.26.17 .. this has buggy 3g but is the one rogers will not disable your data without signing the e911 wavier.
If you are not a rogers customer there is no reason to use 3.22.26.17.. return to 3.22.20.17 via fastboot.
If you have signed the e911 wavier you can also downgrade.
The 6.x can work without the wavier but you will need to find roms for it (various in the sapphire section check carz12's work)
ezterry said:
The problem is presumably you have radio 3.22.26.17 .. this has buggy 3g but is the one rogers will not disable your data without signing the e911 wavier.
The 6.x can work without the wavier but you will need to find roms for it (various in the sapphire section check carz12's work)
Click to expand...
Click to collapse
Correct, I am a Rogers customer and have the 3.22.26.17 radio. I tried signing the online waiver but it just keeps telling me to enter a valid serial number. Maybe you have to be cut-off before you can sign the waiver. I'm not interested in getting my data cut off and then have to wait to get it back.
I guess I'll look into a 6.35 Gingerbread ROM.
tsouthen said:
Correct, I am a Rogers customer and have the 3.22.26.17 radio. I tried signing the online waiver but it just keeps telling me to enter a valid serial number. Maybe you have to be cut-off before you can sign the waiver. I'm not interested in getting my data cut off and then have to wait to get it back.
I guess I'll look into a 6.35 Gingerbread ROM.
Click to expand...
Click to collapse
No you just need to call them.. probably best anyway (as it leaves more options available)
That said that isn't to say anything is wrong with a properly created 6.x radio + related rom... just it makes the device something different than the Dream/Sapphire combo I am used to working on .. and something closer related to the HTC Hero.. This while appears to be a very similar device is not identical.
ezterry said:
No you just need to call them.. probably best anyway (as it leaves more options available)
Click to expand...
Click to collapse
OK, I called Rogers and asked to be put on the waiver list and was told that they couldn't put me on the list until I was blocked. I'm not too confident this is the right answer. Do you know if this is true? If not, what is the right thing to say to get them to do this?
Thanks!

[Q] Cannot connect to mobilicity, shows CDN Roaming cynogen 6.1.0 magic 32a

Hello I am looking for some answers. I have been scouring the net and have found mixed opinions with no solid answers and hoping someone here can assist.
I have a Rogers HTC Magic that I bought awhile back and was using on the Fido network. Mobilicity in Canada has some appealing packages and did some research. They use the aws 1700/2100 band and according to several compatibility lists both the Tmobile mytouch and the HTC Magic were listed as compatible with their network. After making the switch and inserting their sim card I found that wasn't the case. More research revealed that users with the htc magic and the cyanogen 6.1.0 were able to use mobilicity/wind networks.
Thanks to all the fantastci information here at XDA I rooted the phone and downgraded the hboot and radios and installed cyanogen 6.1. successfully however I am still geting CDN Roaming as my provider and able to make calls, but not receive and can receive texts but not send. I cannot find any place in the settings to use the WCDMA/HSDPA: 900/2100.
Is there any way of locating a mod or something that will allow these bands to be opened up and used?
My specs are:
Sapphire PVT 32a Eng s-off-h
hboot - 1.33.2010
cpld - 12
Radio 3.22.20.17
If someone can point me in the right direction I would be very appreciative.
Thanks
TPB

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