Database Users

Outlook Emails Deleting

Can someone tell me how to delete an Outlook email message on my handheld (mogul) without having it delete the same message on the exchange server? My blackberry would prompt me to delete on handheld, or both, which was an option I would like to have. Thanks
Don

Truck1008 said:
Can someone tell me how to delete an Outlook email message on my handheld (mogul) without having it delete the same message on the exchange server? My blackberry would prompt me to delete on handheld, or both, which was an option I would like to have. Thanks
Don
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When you configure an Outlook or Email account on your phone there is a setting by the end of the configuration that specifies if you want to delete the message from the server or to leave it intact.
You can edit these settings by going into options on the main menu of your messaging screen. Edit your email account. Go through the settings and when you get to the screen with the [Automatic: Send/Receive] [Download Messages]. There is a link at the bottom saying Advanced Settings, click on it. Whithin this menu there is a scroll down option that allows you to either delete the message off the server or to keep it on the server. chose the one you want. Then save your setup.

[email protected]$ said:
You can edit these settings by going into options on the main menu of your messaging screen. Edit your email account. Go through the settings and when you get to the screen with the [Automatic: Send/Receive] [Download Messages]. There is a link at the bottom saying Advanced Settings, click on it. Whithin this menu there is a scroll down option that allows you to either delete the message off the server or to keep it on the server. chose the one you want. Then save your setup.
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Thanks for your reply Carlos. The options that you mentioned are available for my POP3 email account settings, but are not available when I enter the options for my Outlook email account. Thanks

Truck1008 said:
Thanks for your reply Carlos. The options that you mentioned are available for my POP3 email account settings, but are not available when I enter the options for my Outlook email account. Thanks
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Hmm my last gues would be that when you go into the outlook settings on your phone chose only to download the header or a small portion of the email that way it keeps the orginal / full message on the server. That is weird because I delete my email from outlook on my phone and it doesnt delete it from the server unless i go into outlook on my comp and once i delete it from there it will delete it from my phone once I sync.

Why not use IMAP?
I have found IMAP works a lot better then POP or any other feature. It's like a mirror image of looking at your email. Now with google supporting IMAP it's a nice token.

[email protected]$ said:
When you configure an Outlook or Email account on your phone there is a setting by the end of the configuration that specifies if you want to delete the message from the server or to leave it intact.
You can edit these settings by going into options on the main menu of your messaging screen. Edit your email account. Go through the settings and when you get to the screen with the [Automatic: Send/Receive] [Download Messages]. There is a link at the bottom saying Advanced Settings, click on it. Whithin this menu there is a scroll down option that allows you to either delete the message off the server or to keep it on the server. chose the one you want. Then save your setup.
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Click to collapse
That's right, but with imap account you have to select too in: "option -> stockage [TAB] -> emptied delete folder: immediately".
Otherwise, messages will not be deleted from your computer.

It appears to me that if you are using exchange activesync, then you get exactly what is on the exchange server in the inbox.
I have set up some folders to help keep my PDA inbox uncluttered.

Windows Live Help, please

When I run Windows Live, I only see "Messenger" and "Sync", although the info page claims that Hotmail, contacts etc are installed.
How do I get onto Hotmail?
Please can some-one help a damsel in distress, as I am starting to get rather frustrated with this device.

from touch flo screen, scroll across to the email envelope. There you should see your hotmail email.

I can see my normal pop email account (which I have set up, and is working), but there is no hotmail account.
Are there any special setup parameters that I should be using?

No, it is automatic. Have you gone into windows live itself and checked the settings. Did you check the option sync email? You can always try again - just delete your account (the option is in one of the Live menus).

Thank you so much, Ardsar. I had failed to click the Sync emakil option.
It's now working. Cheers.

Delete Email account?

Where do I delete the Email-account I just created just for testing..?

in message menu, click menu then tools then options.
From there select the account to delete and then keep holding down on it till you get the pop up menu, select delete.

deleting exchange email account?
I set up an exchange account, but then I decided I wanted to delete it so I could set up the webmail account instead. I have no trouble deleting a gmail account, but for the exchange/outlook account it won't let me remove it. Any advice or suggestions? I'm tech retarded so if anybody has any suggestions, can they write it so a 12 year old could figure it out? Thanks!

Figured it out!!!
If you're having trouble deleting an exchange account... try this... worked for me:
Start-> Programs-> active sync ... from there, delete your account and it should auto delete it from your email accounts too. Good luck!

msc78 said:
I set up an exchange account, but then I decided I wanted to delete it so I could set up the webmail account instead. I have no trouble deleting a gmail account, but for the exchange/outlook account it won't let me remove it. Any advice or suggestions? I'm tech retarded so if anybody has any suggestions, can they write it so a 12 year old could figure it out? Thanks!
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I have a similar issue, I set up a "hotmail" account that uses windows live, and even if I set the windows live scheduler to "manual" it still keeps connecting and syncing the phone.
I want to remove the hotmail account setup completely (I have 2 gmail accounts set up perfectly happily), but the "delete" option in Messaging > Options (where all the accounts are displayed), is always greyed out.
Unlike Outlook accounts, the Hotmail account is NOT available via Active Sync, so I can't get at it that way.
Can I remove this account by editing the registry??
AHA!! - I think I just did it! Go into Windows Live, select "Switch Accounts", and then on the first part of setting up a new account, hit the "Reject" button. Windows live disconnects the old account first, by the looks of it.

Solution found, thread closed

hotmail or hotmai.com cant delete

I have been trying to set up the hotmail account.
I've tried a couple of times and eventually got an account set up. Then trying it last night, it just decided that it didn't want to connect.
So i tried to delete the old one but it wont let me as its greyed out.
So i created a new one, hoping that the old one will become active and allow me to delete the old one.
Now when i go into the account settings, my yahoo accounts are active and can be deleted, but the 2 hotmail account, one account called hotmai the new one called hotmail.com are just greyed out.
What can i do to make the hotmail account active so that i can delete it?

i am having the same problem too.
I have used an workaround (first create hotmai then edit to hotmail) to add 2 hotmail acco
unts on the device, but there is no way to remove it.

I take it that no one has come across this problem before?
or have i put this is the wrong place?

I found that I could create the account using the "Windows Live" application, and everything was simpler from there.

donalgodon said:
I found that I could create the account using the "Windows Live" application, and everything was simpler from there.
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+1. Sod it +100!
Windows live allows you to set up 1 hotmail account with minimal effort and also gives you push email ability. Unless you want multiple hotmail accounts then you shouldn't be doing it any other way.

johncmolyneux said:
+1. Sod it +100!
Windows live allows you to set up 1 hotmail account with minimal effort and also gives you push email ability. Unless you want multiple hotmail accounts then you shouldn't be doing it any other way.
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thats fine, but what would a person do if they already have 2 hotmail accounts and the accounts are greyed out so that deleting them normally isn't an option?? Any suggestions?

i had same problem. rebooted phone and windows live logon screen came straight up. entered password and mail updated.
Still cant delet the hotmail account though...still greyed out

found the solution here
http://forum.xda-developers.com/showpost.php?p=5319950&postcount=10

Email Issue.

So I set up my Gmail account and everything was working fine, then after I rebooted my mail wont show up! I though the account might have been deleted somehow but no its still there, it wont show my mail though, when I press inbox It only has 2 options, SMS/MMS and Setup Email, no option for my Gmail. Also when I go to account setting, my Gmail is there, not sure what the problem is. Any suggestions? Thanks.

Did you set it up using ActiveSync or creating a new inbox?

solidkevin said:
So I set up my Gmail account and everything was working fine, then after I rebooted my mail wont show up! I though the account might have been deleted somehow but no its still there, it wont show my mail though, when I press inbox It only has 2 options, SMS/MMS and Setup Email, no option for my Gmail. Also when I go to account setting, my Gmail is there, not sure what the problem is. Any suggestions? Thanks.
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Did you install SWYPE?
I had the same problem with it cos it seems in that leaked version passwords and general entries arent saved regulary. It just saves entries by time.
Use the normal keyboard and your accounts wont disapper in the tab.
The account is still there.
just go to email tab and click ->menu->account settings
Then you will see the accounts and when you click on it you will see that the important settings are missing (like imap and smtp server settings)
You can now enter the settings again and the account and inbox will be accessable again from your email tab.
My hint:
Just uninstall SWYPE and use the regular keyboard.