Database Users

device couldn't wake up after turning to sleep mode

I just got AMEO from T mobile which I believe the same as HTC advantage.
despite of being SIM locked by T-mobile, I am experiencing another problem in waking up the device after it goes into sleep mode.
After I left the device idle for few minutes, it turn the whole screen off. (not only the back lit).
I can see the LED for BT/wifi still blinking.
But no matter which button I press, it couldn't be turn on at all.
As final resolve, I have to soft reset the device every time after it sleep!!!
Can some experts here advise me? is it a defective unit? or some other settings are wrong? Do I need to return it to the vendor?
I don't want to keep the device always on by disabling the auto off feature in power setting either.
Does someone have the same problem like me?
Thanks for any advise in advance.

What happens if you put it on the keyboard while "asleep"? Even if it means taking it off there first.
If doing that and pushing the power button fail to turn it on, it's a defective unit.

it's the same problem even i attach it to the keyboard.
a bit funny though, if i press the power button from the side to turn it off. I won't have any problem to turn it on.
but if i leave it to auto off mode, then i can't turn it on until resetting it from the back hole.
can it be improved if I flash to other ROM?

My Ameo does it occasionally - I find that (re)attaching the keyboard tends to bring it out of sleep better than pressing the power button. I get the impression that by pressing the power button, it sometimes gets confused that its still on and tries to turn itself off (even when it is already off). Tends to lead to a reboot every few days though. Waiting (fingers x'd) for WM6 to see if it behaves better.

do you guys have this option
settings>button>lock
try to toggle the checkbox to see if it helps

I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.

I can confirm that it doesn't help my AMEO.
anyway, thank for your thought.

Digital.Diablo said:
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
Click to expand...
Click to collapse
To digital:
can I ask for a favor from you. could you try to make the device auto power off without sim card in.
and see whether u will have the exact problem i have or more frequent it dead...
due to my unit is locked to T mobile network, i still haven't put any sim card in.

Tried it without simcard in but it still turns on ok after the fix. TBH, sounds like you're getting the issue more than me - mine only does it occasionally (once every couple-3days) and as yet, I've not managed to locate a consistent cause. I'll keep my eye on it though with the fix and let you all know how I get on.

the other thing that i can think of out of at the moment is that you are running some prog from the sd card/microdrive in the background so when you try to switch your device on then it does not get started and hence the problem...
try tweaks2k (you can use the trial version)
it has a bunch of settings for this... (just check that it is compatible with ameo first)

install 'screenoff' and assign to one of the button.
it works fine.
have to make work around like this now. no idea why this problem only happen to my AMEO...
anyway, thanks for all of u!

royalmail said:
Does someone have the same problem like me?
Click to expand...
Click to collapse
I have a similar problem. My device does not wake up in one case from 10 approximately.
Frequency of occurrence of a problem decreases if to close the phone's program compulsorily.
In other branch to me have told, that the problem can be because of the Active Sink's program. Have allowed advice to disconnect automatic start of this program. But I cannot check up because my program all the same is started if to switch off an option of the automatic device. :-(

hard reset can solve the problem completely. ;-)

I'm pleased to say that the 'button' tweak posted here has worked... So far!
Thanks Gents (and lasses if there are any).

That happened to me too yesterday.
I hard reset it and reinstalled everything to microdrive now. (trying to eliminate the possiblity of compaction thread) Removed SPB Pocket plus, which I've come to be quite suspecious by now. Also removed true VGA. So far I have not got a single freeze yet, touch wood. If it runs okay for a few more weeks with no freezing, will put back true VGA and see how it goes again. Will try to isolate the offending software bit by bit.

Hi,
I've had the same problem with my Advantage
After some weeks of test i have found how to solve the problem on my Advantage. perhaps it's only works on mine but you can try.
i have installed "all" progs on memory and not on microdrive. on microdrive i have only a few exe like wififofum or progs not intend to run when i turn my Athena off.
then no more problem waking up my athena.
I think the problem could be that microdrive cause a time out or thing like this when we wake up the PDA then athena freeze waiting about datas from microdrive.
then for me now it's programs like browsers, sscontact, traylaunchers etc .. => memory
programs like painting tool, etc ... => microdrive and close (kill process) them before sleep mode.
and all is ok now for me. The only freeze in 1 week was Pocket IE freezing (but the reason is pocket IE sucks)

There was actually another point that I forgot to mention concerning the freezing. I found out that the free miniSD card came with the bonus pack was actually faulty. With the pocket mechanic professional benchmark, I managed to see only less than 200kb/s read and write! I did a hard reset, and installed everything on microdrive, and touch wood, I have not got a single reset or freezing yet these two days. I install nothing into memory, as we all know that it takes up to 2 seconds to write a block of data into NOR ROM, which is why we should always shift our directory of IE cookies/history/cache away from the main memory. Since the main memory (NOR ROM) is good for executing program in place but terrible in writing, Microsoft's MikeCal thinks we should not keep any data there. (See this thread: http://blogs.msdn.com/windowsmobile/archive/2006/03/16/552996.aspx ). I try to keep the memory as free as possible to minimise compaction thread kikcing in. Will see how it goes in the next couple of weeks and take on from there.

I'm happy to confirm that, after a weeks testing, the button 'fix' seems to have resolved the issue! Thanks all.

I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
Attaching USB cable. No change.
Attaching keyboard. No change.
Calling phone. No change.
Soft reset. Starts ok.​
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
However, I suspect ActiveSync.
The unit was attempting to Sync every 5 minutes, while connected with a USB cable. I therefore followed advise (read elsewhere) to create a dummy server to allow an ActiveSync schedule to be created, then deleted.
http://www.modaco.com/index.php?showtopic=246522
This is coincident with the start of the problem.
Regards

Devany said:
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
Click to expand...
Click to collapse
I had same problem once I enabled Key Lock function.
However, once I disable key lock, it works fine again.

Disable automatic Today screen?

Does anyone know how to stop the Today screen activating when the device turns off/on? I often turn my Nike off when I need to do something else for a moment and I'd like to be able to immediately return to what I was doing without going to the Today screen and then into the Start Menu. Even worse if it's something under Settings I have to go through the menus.

I don't understand very well the problem, do you mean that, when you are in any screen, turn off the screen and turn on again it's in the Today screen?.
In my device that doesn't happens, if i turn off/on the screen, the device remains in the application, form, etc.. that I was.

Mine does the same as the guy above me .. only using sliding actions i go back to today screen
btw since I've installed sliding actions .. my phone connects to internet everytime I receive message or have had a phone call

dekoning, I used to have the Today screen activate on slide as well. I use Slide Actions to disable all slide actions. It didn't take the first time, but after a few tries it now is working perfectly.

After using MortPlayer, I've figured out that the Today screen is activated whenever the screen turns on.
carlosmozas, what ROM version are you using?

I had to hard-reset my device at the beginning of the year and this issue was gone. But it came back! It started happening last weekend, I don't have a clue what I changed to cause this.
I don't want to hard-reset again!

Jive Turkey said:
I had to hard-reset my device at the beginning of the year and this issue was gone. But it came back! It started happening last weekend, I don't have a clue what I changed to cause this.
I don't want to hard-reset again!
Click to expand...
Click to collapse
Maybe setting up device new and creating a backup (Sprite Backup or similar) is faster than locating the problem itself

Diamond2 TouchFlo always returning to Home screen

Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M

mgumbs said:
Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M
Click to expand...
Click to collapse
I dont think that the people here see it as a problem like you and myself I started a thread weeks ago
http://forum.xda-developers.com/showthread.php?t=507358
1300 views but still no solution, its prob too hard to do Dammm HTC
Martyn
Ps if you find a solution please let me know

I also experienced a problem with switching screens when turning the device back on. Uninstalling TouchLockPro solved the problem for me...

@Brempie
I took your comment about uninstalling TouchLockPro. I didnt have that program installed but i took the PIN lock off my phone temporarily, and hey presto, phone works as it should!
So now we know what causes the problem, hopefully HTC will have a fix for it....eventually.
I'll live with the bug for the moment, i prefer a phone which is PIN locked.
Cheers,
M

I have never had this happen to me. I also installed throttle lock and it always goes back to where it was when I unlock. I just uninstalled throttle lock and did a soft reset to test and make sure it never reverted back to the home screen. Nothing.
No matter what program I am in it wakes up to that same spot. I don't know what the registry hack for this is but there probably is one.
Could you possibly try this? Install ThrotleLock v0.6 and then see if it will work. If it wakes back up to the same screen and not TF3D uninstall it and see if it goes back to TF3D or not.

*warming up this thread*
So, has anyone yet found a solution for this?
It's annoying for me as i have set the device to go to standby after 2 minutes of inactivity when on battery. When i listen to music with the musicplayer in foreground, or when i write an email and someone interrupts me, i put the device in standby by myself or it does automatically after the defined time.
In 95-99%, when i turn back on the device, it has returned back to the touchflo home screen. Very rarely, and it could not yet find any system, the device wakes up exactly where i left it. This is, what it should do everytime but sadly it doesn't.
I'm using the Stock-ROM, activated PIN-Lock of my SIM, having a (WinMobile default) device Lock (4-digits) set to activate after 24 hours (this way it does not activate itself during normal usage, unless i long-press the end-call-button), using 2ndToday with SPB Diary.
It gets more annoying for me every day, because especially during working time i frequently turn the device on and off. Reading RSS-news, turning the device off for an incoming call, turning the device on just to get welcomed by the home-screen instead of staying on the news i previously read isn't that comfortable
Having to open the taskmanager and reactivating the program means at least two more clicks everytime i use the device... so - any solution?
edit: I think i tracked down the source of the problem, watch in this thread:
http://forum.xda-developers.com/showpost.php?p=4366357&postcount=14

Goes out of Standby by itself

I have noticed that my x2a goes out of standby when I am putting it into its case (on my belt). This causes the display to turn on again -- wasting battery time and possibly starting programs.
Has anyone else noticed this? I find that if I hold the phone for an additional 3 seconds befor I place it into the case, going out of standby does not appear to happen ... but that could be just operator error ... and I have tried to avoid hitting any of the buttons when inserting the phone, but the whole thing could be operator error ... or, like I think, that the phone is sensing a position change and jumping out of standby ...
Is there a fix for this?

I thought I'm the only one experiencing that problem.. The thing is, my phone is just on the table and in standby mode and then for some reason it just opens... Very weird..

Sometimes it happens to me too. i don't know why it happens.

Razzino said:
Sometimes it happens to me too. i don't know why it happens.
Click to expand...
Click to collapse
Just a far shot:
Are you guys by any chance using the OneBridge syncronisation software?
I had this problem but it disappeared when my company switched to Activesynch/WMA for Exchange syncronisation.

i noticed my phone was doing this to, so i set it down and watch it for a while and noticed the screen will turn on when it is updating my weather or email, so this may happen when ever it automatically connects (due to some email, weather, ect.) you can try turning off data connection, and see if that changes anything. good luck

yummy-fun said:
i noticed my phone was doing this to, so i set it down and watch it for a while and noticed the screen will turn on when it is updating my weather or email, so this may happen when ever it automatically connects (due to some email, weather, ect.) you can try turning off data connection, and see if that changes anything. good luck
Click to expand...
Click to collapse
mine was off all along... so I guess it doesn't update anything when this happens...

sorry that didn't work, i'm just thinking out loud now, but my phone has recently stopped turning the screen on by itself. uhm things i've downloaded recently was the SDfix.cab and the htcSDK.cab but both of those wouldn't effect it. uhmmm. is there possibly something running in the background? the only other thing i can think of is lock your phone so you won't push button while its in your pocket, and wait for an update (which an update is unlikely to come out). sorry i couldn't help

yummy-fun said:
sorry that didn't work, i'm just thinking out loud now, but my phone has recently stopped turning the screen on by itself. uhm things i've downloaded recently was the SDfix.cab and the htcSDK.cab but both of those wouldn't effect it. uhmmm. is there possibly something running in the background? the only other thing i can think of is lock your phone so you won't push button while its in your pocket, and wait for an update (which an update is unlikely to come out). sorry i couldn't help
Click to expand...
Click to collapse
It's okay dude, I did what you said.. I locked my phone whenever I have to put it in standby mode, and great... It doesn't turn on by itself.. so I'm guessing that I pushed some buttons while the phone is in my pocket...
cheers mate!

It's the magnet!
I know the question was asked a while ago, but noone has posted this as a possible reason.
There is a magnetic sensor for opening the keyboard in the top left corner of the device. When you move your phone near a magnet (most phone cases' covers are held by magnets) it will detect opening the keyboard and go out of standby.

matt69 said:
I know the question was asked a while ago, but noone has posted this as a possible reason.
There is a magnetic sensor for opening the keyboard in the top left corner of the device. When you move your phone near a magnet (most phone cases' covers are held by magnets) it will detect opening the keyboard and go out of standby.
Click to expand...
Click to collapse
I just tried that, and it does some out of standby when I pull it out of the case ... I was wondering why that happened -- sometimes, and not others -- and that answers the issue of pulling it out of the case ...
Thanks for that explaination ...
But there are other times when it goes out by itself ... but I have it is the case most of the time now, and not on the charger ... so it is not really an issue for me anymore, but it is another mistery solved ...

Yup, my X2 does the same annoying thing.
I agree, best way is to lock the screen.
I noticed that the screen part of the phone is kinda wiggly...

Q: X2 Lockscreen hangs

Hi!
I have problem with lockscreen and locked phone.
When phone is in standby and locked and I'm trying to unlock it, it hangs in lockscreen. I can move slider to unlock phone but nothing happens and it just stays locked.
This happens sometime few times in one day and sometimes is everything ok for a week. When this happens I have to take out battery and put it back in and it's very very annoying.
Is there something to fix this problem?
Thanks in advance.

Lock screen
I have same problem, but no solution yet

simple..just set a password at ur x2..and then,hola..it will not happen again..its also happen to me last time..almost everyday..

android lockscreen
Me simple installed android lockscreen, nice looking one, but no landscape(no problem for me), just search this forum if ya want

You can solved this problem by go to Start>Settings>Auto Lock> uncheck Enable Auto Lock. I have the same hang out like your. This way helpful for me. When you need to lock your phone just Start and tap on Clock icon.
Thanks