Database Users

Any idea why my screen wont stay off?

This happens randomly about 5x a day. When I try to put my phone away (press red button) the screen turns off (like it should) but immediately turns back on again.... all on its own. The screen wont stay off so it drains my battery.
The only way to make it stop is to plug the phone into a charger. Eventually it stops... But, the problem comes back later in the day. Its a struggle I'm facing throughout the day... ugh!!
Any ideas? I've tried restarting, soft reset, taking the battery out for long periods of time... nothing works!
THX!

Couple of questions.
Has this been happening since the day you got it?
Are you using the stock battery?
Have you flashed a custom rom?
What apps have you installed?
Any damage to the phone?
Have you spilled any liquid on it?
Are any of the buttons (volume, windows key, home, etc.) possible stuck down?

Faelok said:
Couple of questions.
Has this been happening since the day you got it?
Are you using the stock battery?
Have you flashed a custom rom?
What apps have you installed?
Any damage to the phone?
Have you spilled any liquid on it?
Are any of the buttons (volume, windows key, home, etc.) possible stuck down?
Click to expand...
Click to collapse
It started doing this about a week or so ago. I have a Pandora, Shazam, pretty simple apps... nothing crazy.
Yes it is the stock battery.
I have not updated or installed any custom ROMS... although I am looking into it.
No Damage to the phone
No liquid damage
And I doubt the buttons are stuck... ive checked.

my first thought is that you have some app running that is waking up the phone. have you tried (i know it's a pain) uninstalling any apps you've added recently? When your phone wakes up is it locked as it should be?

yes, the phone is locked when it wakes itself up. I've tried uninstalling the very few apps I have installed... no luck. Do you think a ROM change my help? Been looking into installing the Kumor Rom. thx again

Hi. I have the same problem for almost 2 months. I have loaded 3 different roms but nothing changed. I dont know what to do

tmo replaed my batt
I had this same exact problem last month. Called TMO support and after a couple questions, the dude told me he would send me a new battery....I was skeptical, but thought hey, why not...got nothing to lose. I replaced the battery as soon as the new one arrived and the problem went away instantly! have not had this occur for a month(fingers still crossed). Like I said, I was skeptical, but the new batt worked for me. I didn't have to send back the old battery, so just for S&G's, I put the old batt back in and the problem returned after a full charge.....go figure. Call up TMO and see if you can get a new batt. BTW...my ROM is totally stock and only have CHT installed...no other 3rd party apps of any kind.

hmmm im calling them today. I'll let you all know what turns up!

To follow up...
I talked to a Tmobile rep (via their chat support on tmobile.com) and after answering a few questions I got them to send me a replacement phone. Although I'll have to pay for the shipping myself, I'm glad to know I wont have the issue anymore.
I'll let you all know if something else comes up.

G2 locks up frequently

Hi all,
Got my phone a week ago today, the issue started the next day. It happens about 1-2 times per day. Ill lock the phone and when I go to unlock it later, the screen won't wake up. I have to yank the battery to get it active.
Has anyone else experienced this?
Sent from my T-Mobile G2 using XDA App

sounds like a software bug, its usually something you installed thats running in the background.
-You can try trial by error and try to detect which app is causing it
-Or, wipe the device and start fresh

I doubt it- I don't have much installed beyond stock, just a handful of items that I also ran on my G1.
How does one perform a factory reset on a G2?

Weaseal said:
How does one perform a factory reset on a G2?
Click to expand...
Click to collapse
I was overthinking it and assumed this required bootloader/recovery - it's in the Privacy section of Settings.

lol, yup thats exactly where it is.

[Q] EPIC random shutdowm

Ok odd thing keeps happening. My epic will randomly power off but will not power back on until i do a battery pull. I am currently running 2.2.1 RandomRom 2.2 Final EC05. I dont think it is the rom but who knows. Any Ideas would be great! Thanks Everyone in advance.

Do you use setcpu or anything like that? Some phones dont like to run below 200mhz.
Posted by Mr. Z's Epic 4G via Tapatalk

Nope not running anything. It only does it when the phone is not charging. If its on the charger it stays on. If i pull it off the charger it could turn off 20min to 3 hrs later.

harmhimself said:
Nope not running anything. It only does it when the phone is not charging. If its on the charger it stays on. If i pull it off the charger it could turn off 20min to 3 hrs later.
Click to expand...
Click to collapse
My last one did that, but it was because I dropped it. Have you ruled out a hardware problem?
Posted by Mr. Z's Epic 4G via Tapatalk

Not that i know of. Its never been dropped. I wonder if i should factory reset and start all over. I just dont know what else it could be.

It's most likely that it's a third party app causing the issue.
That said, the best way to exonerate the software is to ODIN to the stock EC05. If it does it with that, it's probably a hardware issue. If it doesn't, it's probably a ROM or kernel issue.
P.S. it's humorous that RandomROM might be causing RandomREBOOTS.

Haha.....yea. I liked it at first but guess its back to finding something new.

Yeah I'm having a similar problem also but only recently like no more then a couple weeks... my phone doesn't shut down completely but it randomly restarts itself and the ODD thing is that when it would power back up it would be in AIRPLANE mode. No matter how many times I tryed to disable airplane mode it just would not turn off! Even after I would shut down my phone and power back up it was still in airplane mode. So I took out the battery for a couple of seconds and put it back in, powered up and every thing works fine again... its only happened about 3 times I'm running that new gingerbread leak so that might be the issue but I've been rnning it for a while now and only recently had this problem with the phone.

I run ACS Frozen 1.2 have the same issues, I've had the same issue since froyo sourced roms have come out.... phone randomly powers off..... only happens maybe once or twice a week. It happened extremely more frequently before I changed back to RFS and turned journaling on. It didn't completely correct the problem, but it helped a lot.
Nothing like waiting for a text back from your GF only to find out that your phone has turned off sometime in the last hour since you sent out a text. I call it "The Samsung **** Block"

this happens to me sometimes, if you have journaling off, something might be corrupted. when the phone tries to access the corrupted data it puts the phone in an infinite loop, you might notice a huge decrease in battery life when you do reboot. A fresh clean install is the best way to fix it.

mrhocuspocus said:
this happens to me sometimes, if you have journaling off, something might be corrupted. when the phone tries to access the corrupted data it puts the phone in an infinite loop, you might notice a huge decrease in battery life when you do reboot. A fresh clean install is the best way to fix it.
Click to expand...
Click to collapse
Thanks. I've noticed this.
Sent from my SPH-D700 using XDA Premium App

[Q] Nexus 4 randomly turning off, intermittently not being able to restart

Hi guys,
Not exactly the most positive of first posts but here we go. There's a problem with my phone that I can't find the solution for...
Essentially my phone randomly turns itself off (no power down sequence, almost as though the battery's being taken out if you know what I mean) and then it has difficulty in fully booting again. For some reason it also likes to revert my wallpaper back to the original as stock.
The first thing that I thought of was malware, with the wallpaper - so I tried a couple of anti-malware apps to no avail. As my device was rooted, I then flashed back to stock, locked and unrooted it and checked the behaviour. Again to no avail (then again I've never rooted/unrooted so this may have been done incorrectly). By the looks of it, the worst case scenario is a problem with battery connections/hardware...
So the question is have you guys come across this before? Is there a solution to this or is Google/LG going to have to give me a replacement?
Many Thanks.

Weird, I just had this happen couple hours ago, I was watching a video and close the app. I press the power button to put it to sleep. Just like 20 second later, I press the power to wake it and it don't do anything. I had to hold the power button to turn it on. I check the battery status afterward and it looks like it drop between 5-10 percent in the chart after it turn on. The battery must have failed or something. This also happen to my wife phone couple weeks back, although she had to do a hard reset(power+volume up and down) it have not happen again though.

Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need

maintains
kyokeun1234 said:
Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need
Click to expand...
Click to collapse
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.

Thrice87 said:
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.
Click to expand...
Click to collapse
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.

kyokeun1234 said:
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.
Click to expand...
Click to collapse
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable

Thrice87 said:
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable
Click to expand...
Click to collapse
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?

kyokeun1234 said:
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?
Click to expand...
Click to collapse
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.

Thrice87 said:
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.
Click to expand...
Click to collapse
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app

kyokeun1234 said:
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Well, after completely reverting the phone back to its stock version and pretty much everything else, it's still doing it - which surely points to a problem with the chip (or something). So, I've contacted google about a replacement and so far so good - got through in 5 minutes and sorted out the RMA and everything, should be delivered in the next few days.
Thanks for the help anyway. I'm going to avoid rooting this one for the time being to see how it behaves.

I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.

hfuizo said:
I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.
Click to expand...
Click to collapse
Yeah that's not my problem at all Lol. Glad you've figured it out and I bet that magnet caused the issue IMO
Sent from my Nexus 4 using xda app-developers app

Funny I had the same thing happen to me last night. I was using the phone put it down for a minute or two and then could not wake the phone. What was interesting was when I couldn't get it to turn on I plugged in into the charger and let it sit for a few hours. When I was finally able to restart it using the the power, vol button the battery was at the same level before the incident. In other words whatever happened prevented the battery from being charged. I am stock and rooted and haven't loaded any new apps in over 2 weeks
Sent from my Nexus 4 using xda app-developers app

I have almost the same problem as the op but I do have a shut down sequence. It does randomly shut down itself. The first thing I got the phone I rooted it and it was fine working on modaco for 2 weeks then one day it kept shutting down upon boot until like 10 tries later I successfully got back in but lasted only a few mins and sometimes hours. Im gonna rma this pos and I hope I can get it replaced soon. I try it with stock rom and kernel then modaco with stock kernel then modaco with faux kernel. Same problem.

I had these problems earlier ... I just gave HARD RESET by pressing power key for more than 5 sec.
Then i figured, it was due to Undervolting ! and Processor going to a DEEP SLEEP all together !
So i removed UVing and it was cool since then ! ... Although my signature says the rest !

I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.

The same happens several times a week with my nexus 4 running latest cyanogenmod. I will revert it to clean stock in a few days to see how it goes. I don't think that is a hardware problem but time will tell.

MildewMan said:
I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.
Click to expand...
Click to collapse
Don't know if anyone is keeping up or cares, but I wanted to update and say that this did not fix the problem. 4.2.2 also did not fix the problem. I guess I could try getting a new one from Google.

My wife and I are both having this problem. Hers is completely stock, I'm unlocked and rooted. I was hoping it would be fixed with 4.2.2, but if it hasn't then it maybe time to get replacement N4s
I can't imagine this issue is very widespread, since there have only been a few threads about it. Its a big nuisance especially because it usually happens at night when I'm expecting my alarm to go off at night.
I hadn't wanted to send for replacements since it seems like a software issue but I'm getting fed up.
Sent from my Nexus 4 using xda app-developers app

Just had this problem occur with my N4 last night..... Phone is 2 weeks old.
Went to bed, plugged in the phone to charge [it was at about 50% or so, so not exactly low].
Woke up at 8.30 wondering why my alarm didn't go off at 7.30.... looked over and the phone was off.
It also didn't want to turn back on either. Took about a minute of holding in the power button for various amounts of time before it finally kicked to life [at 100% charge too].
This is going to be a real problem if this problem reoccurs. At home I have a clock radio but I travel a lot and rely on my phone to wake me up!
Here's hoping we can start to identify what is causing this issue. All I can add is that it is not low-battery related.
As stated in the sig. Phone is unlocked/rooted with stock rom.

[Q] Nexus 4 shuts down right after boot every time!

Hi,
I don´t know what to do. I got my phone 2 days ago. All fine. Rooted right away and used only adfree and titanium backup to restore apps.
Today out of the blue my phone shuts down. When I reboot it shuts down again right after Android booted up. Every time!
Can´t use it at all!
Tried reflashin factory und relocking but still it shuts of right after start of Android. I can get to bootloader and wipe in recovery all day. That works but as soon as android boots up it shuts down again once you reach the lockscreen.
Guess my phone has a failure but I wanted to ask here first before returning it.
And honestly I did not do something kernel or rom or OC.

Can't tell you on the N4, but my vivid, anytime it started to do what you're describing, I had to re-flash the boot.img and reinstall the ROM to stop the boot loops.
Sent from my Nexus 4 using xda premium

I already did a factory reste via image flash. Still no good. Once you reach the lockscreen it shuts down "powering off"

temperature issue?, there must be some hardware fault that's forcing it to shutdown after all services are loaded or a issue with battery stats.I would restore it and rma, or somehow drain the battery then recharge it

republicano said:
temperature issue?, there must be some hardware fault that's forcing it to shutdown after all services are loaded or a issue with battery stats.I would restore it and rma, or somehow drain the battery then recharge it
Click to expand...
Click to collapse
Mine is doing the exact same thing. I have returned it to bone stock but no change. Will try to drain the battery but it might take days with just the recovery /bootloader screen on!
OP: were you able to fix yours?

instigator008 said:
Mine is doing the exact same thing. I have returned it to bone stock but no change. Will try to drain the battery but it might take days with just the recovery /bootloader screen on!
OP: were you able to fix yours?
Click to expand...
Click to collapse
Hi,
I did the same.....drained battery but afterwards it would not charge again all i got was a red LED and no hint to fix it helped me. Phone is completely dead.
I already ordered a replacement unit and am still waiting for it

Same deal with mine. It worked fine for 6 weeks, it was completely stock the entire time. I have sent it away for RMA.
---------- Post added at 05:31 PM ---------- Previous post was at 05:28 PM ----------
Also, when I told the CSR what it was doing they had absolutely no hesitation to process the RMA, they didn't even suggest a factory reset, I'm assuming this must be a known issue.

Same issue/ diff reason
I have the same issue with starting up the phone and automatic shut down.
I dropped mine in the water, however. Nothing seems to be wrong with it other than this auto shut down.. I was thinking that the battery was possibly fried. I ordered a new one to see if that would fix it.
Mine is also rooted too, however. This was the issue of the above original post. If there is a solution for either of my issues, I would greatly appreciate it.
thanks!

Pmarsh91 said:
I have the same issue with starting up the phone and automatic shut down.
I dropped mine in the water, however. Nothing seems to be wrong with it other than this auto shut down.. I was thinking that the battery was possibly fried. I ordered a new one to see if that would fix it.
Mine is also rooted too, however. This was the issue of the above original post. If there is a solution for either of my issues, I would greatly appreciate it.
thanks!
Click to expand...
Click to collapse
Hey dude this the new battery work? exactly the same issue here.

Nexus 4 shutdown after boot
Hey guys
I tried replacing the battery and the issue still persists and also tried a few different roms including stock but it does the same thing.
My N4 is not under warranty any more. Has anyone got this issue fixed...??