Database Users

Microsoft MyPhone Premium features not working?

Hi,
I've been trying to get the MyPhone premium features trial (locate lost phone/remote ring etc.) to work on the HD2 and to set this up the service needs to send 12 silent messages to the phone. This worked on my old Polaris just fine but on the HD2 it fails to recieve these 12 messages and therfeore the service cant be used.
Does anyone else have this problem???
Thanks

Just gave it a go - same problem - FYI I'm on Vodafone..

Have you guy's updated your ROM to the newest version? Maybe HTC has fixed it... I don't know, but it's worth a try.

I've not flashed yet, due to the O2 branded ROM, might try the goldcard method on the weekend.
Anyone with the newer ROM care to try the free premium features trial and report back
Thanks

Cafun said:
Have you guy's updated your ROM to the newest version? Maybe HTC has fixed it... I don't know, but it's worth a try.
Click to expand...
Click to collapse
Yes I have - latest 1.48 ROM

No luck with a 1.48 ROM? maybe its something else as it cant be operator specific

Mine failed to, 1.48 vodafone uk

Hd2 my phone premium features dont work
I have a HD2 which i bought sim free which Im using on the Orange UK 3G network.
I've also noticed that the premium features on ms_myphone dont work with the HD2.
Along with everyone else, I get the message that the phone cannot be contacted.

As soon as the ROM is officially announced on the website of HTC: Report this issue. Maybe they fix it soon then...

Cafun said:
As soon as the ROM is officially announced on the website of HTC: Report this issue. Maybe they fix it soon then...
Click to expand...
Click to collapse
TBH don't see the point in waiting until ROM is officially announced, after all it doesn't work in the current ROM neither! So reporting it as "not working" now just means they can't come back with a "this feature is supported in a forthcoming ROM" (or if they do then we'll know they are talking about something coming later in the pipeline than 1.48!).
I think the more people that report it the better; especially as the whole MS MyPhone feature doesn't seem to have had all that much marketing (at least the here in the UK) therefore the might not immediately be that many people complaining about it.
Just my opinion

Don't know if it's relevant, but having run MyPnone on the original ROM I was (as is standard) asked to download an update to the application. I did this and all was well until today when I was asked to download another update, which I have also done.
Why not see if there is any way to force this update - it may be a bugfix?

Gustopher said:
Don't know if it's relevant, but having run MyPnone on the original ROM I was (as is standard) asked to download an update to the application. I did this and all was well until today when I was asked to download another update, which I have also done.
Why not see if there is any way to force this update - it may be a bugfix?
Click to expand...
Click to collapse
No, still doesn't work with my SIM free HD2 on Orange UK- "The ring/ lock request couldn't be sent due to a problem with our service"

Gustopher said:
Don't know if it's relevant, but having run MyPnone on the original ROM I was (as is standard) asked to download an update to the application. I did this and all was well until today when I was asked to download another update, which I have also done.
Why not see if there is any way to force this update - it may be a bugfix?
Click to expand...
Click to collapse
Semi-relevent but sadly not a fix..
The 'updated' version of the MyPhone app contains the code for the 'Premium' service to work, however these in turn have to then be supported by the phone itself. FYI. Turns out what it does is constantly monitor your incoming txt messages for and intercepts specially formatted ones from the MS server instructing it to do something (ie. for the MyPhone app to launch and connect back to base, turn ringer to full and ring, acquire GPS fix, etc etc). I'd hazard a guess it is the HTC Sence txt messaging service which is preventing this service from working - after all it is known already not to play nice with the txt message notification queue and instead hog it to itself.
So in summary: without the update you'd have no chance of the location element of the Premium Services working, with it you still need support from your handset and it would seem up to ROM 1.48 at least we have sadly confirmed not to have this with the HD2 at this stage. A fix needs to come from either HTC or Microsoft (further updated to MyPhone app), or quite possibly both.

There's a relevant thread over at the MyPhone forum that I tried to add to http://social.microsoft.com/Forums/en-US/MyPhone/thread/57659d5c-2077-4387-9bda-92643e17cab7
not had a reply yet, maybe we need a new thread over there?

i think it must be the HTC messaging app ... has anyone install back the old windows message app, and try the myphone Premium features again?

Im going to bump this thread now that custom ROMS are out there and ask
Is anyone with the htc messaging removed able to set up the premium features of MyPhone?

How do you disable HTC messaging....?
Can you fully disable senseUI ?
On a stock rom....

Serriously, your telling me that no one cares about locating their lost phone, remote wiping etc!
but threads like oh god I bought the wrong phone get a responce
Any luck with a 1.66 ROM?

DMAND said:
Serriously, your telling me that no one cares about locating their lost phone, remote wiping etc!
but threads like oh god I bought the wrong phone get a responce
Any luck with a 1.66 ROM?
Click to expand...
Click to collapse
If you are looking for find my phone style software, forget the myphone premium, go look at Remotetracker. Free, and superb. Stuffed with tons of features. TXT your phone, it will call you back with the microphone open, another command will text you gps coordinates and a link to the position on google maps, another commands will start the gps, make a 5 minute track log and then text it to you in google earth compatible format,, send popup messages to teh phone, get it to send you all your contacts, get it to wipe the SD card, the list is endless.
http://remotetracker.sourceforge.net/

remotetracker is good but I would prefer to be able to use a website to contact my phone rather than having to send a text to it. also being able to ring the phone etc and view it on a map

Youtube

Hi all
I am having problems with logging in to youtube through HTC sense on the HD2. I can log in to Facebook and twitter just fine, but whenever I try to log in to youtube, nothing happens - the icon does not turn green, but stays greyed out. I have tried on 2 different HD2s, using two different youtube accounts, and have even tried following a hard reset with the same results. I have tried to log in using the data services in the settings, and also using the account manager in the connections settings. I would like to be able to upload my videos to youtube from the HTC album, but of course I can't do this until I am logged in.
Is anyone having similar issues? I am using the 1.43 ROM on O2 in the UK. I don't really want to upgrade until the official ROM is released.
Thanks in advance for any help.

Just had the issue with my German Tmobile ROM.
Youtube was disabled...or no idea what Tmobile did to the ROM.
Now with the clean 1.48 everything works fine.
regards
brook

I'm on t-mobile on the uk and YouTube does not seem to work over 3G or HSDPA. works ok over wifi, now running 1.48 WWE ROM.
Sent from HD2 keyboard

One thing I will ask, is there any way when using the Youtube application, that when you do a search, the search results are similar to that of the actual Youtube website.
I often do a search in the app and will get no results, or very different results and on the website will gain the proper results.
Any suggestions?

***double post***

moledzki said:
I'm on t-mobile on the uk and YouTube does not seem to work over 3G or HSDPA. works ok over wifi, now running 1.48 WWE ROM.
Sent from HD2 keyboard
Click to expand...
Click to collapse
...over a two-hour period

Youtube login fix
Ive noticed something odd about the logins in Sense UI for youtube (and probably Facebook etc), if you have a non-alphanumeric password (a password with say [email protected] etc ) you won't be able to login. Just change your password with google/youtube and you can login. I assume the same goes for twitter and facebook.

Thanks for all the responses. Looks like my best bet is to wait for O2 to bring us the official 1.48 (or 1.49) upgrade, or to try the goldcard method. Just to respond to some of the suggestions, I have tried both over wifi and 3g with the same result, and I already have an alphanumeric password. Anyone else having this issue?

yep I have an official o2 ROM and I can't log into YouTube.

Looking suspiciously like an issue with the O2 rom. Have asked over at the O2 forums if anyone else is experiencing this. Will keep you updated.

Im on o2 and I dont have a problem, works fine for me.
Im also still on .143 rom.

sunking101 said:
...over a two-hour period
Click to expand...
Click to collapse
Another troll post by you... reported!
On topic: If your device didn't come with the youtube application, you might want to try this alternative: http://forum.xda-developers.com/showthread.php?t=508984
For all Coreplayer users: Coreplayer also has Youtube integrated.
By the way:
I have written ALL of my recent posts on the HTC HD2. Typing on a mobile phone has never been so easy.

I made a thread concerning the youtube app and the camcorder. My T-mobile device didn't come with the youtube app so I decided to install it but it seemed to mess up my camcorder. I wasn't able to play the videos back.
Has anybody had this problem?

yep i`m on tmobile and i have the same problem, desperate for a fix!!!!! i have the original youtube app off the topaz/hd but my videos wont play when this is installed, uninstall it an my videos play fine. i wish i had the knowledge or understanding to make this work, unfortunatly i dont LOL!!
someone on this forum must know how to fix this, surely!

OK, I'm making progress. I created a new youtube account, which I can now log in to properly from the phone. My original youtube account still isn't working, though. From feedback I have had elsewhere, I'm wondering whether this has anything to do with the fact that this is linked to my google account. For those still having this issue, I would suggest trying to create a new account on the youtube website and trying to log in to that. Also, I noticed that I have to log in using my user name only, not with the email address, as this doesn't work. Hope this helps someone.

same problem
mine was working fine until today when I goldcarded it to the official htc 1.48.405.2 rom. now it doesn't work.
anyone figured this issue out yet?

Official T-Mobile USA HD2 ROM Upgrade! - [2.13.531.1]

Here are a few links with information (including the HTC website download mirror) regarding the official update from T-Mobile USA, courteously provided by: Pocket Now!
Upgrade Announcement!
ROM Information!
I will most likely be applying this update within the next few days. Although, I'm a little hesitant just because I figure that certain, "Manila modifications" won't operate properly on this upgraded T-Mobile USA version... NOT YET ANYWAY!

Thanks,
Downloading

Install new ROM and restore from Sprite
I plan to install the new official ROM and then do a full restore from a Sprite backup that I will have done while on the old ROM.
Will that work
Do I need to do anything different with Sprite or is it just a normal restore
Thanks for any advice.

I have downloaded this version and installed it...i think its slow and it lags. so i got rid of it and i flashed back old one.

n11 said:
I plan to install the new official ROM and then do a full restore from a Sprite backup that I will have done while on the old ROM.
Will that work
Do I need to do anything different with Sprite or is it just a normal restore
Thanks for any advice.
Click to expand...
Click to collapse
I wouldn't advise that...
Just go ahead and perform the usual steps of "starting fresh."
It's not worth risking any system "tainting" that could occur in the process of another system recovery from a different ROM image.
Besides, if you don't think the update is worth performing in the first place, stick with your current setup.
alsalahi said:
I have downloaded this version and installed it...i think its slow and it lags. so i got rid of it and i flashed back old one.
Click to expand...
Click to collapse
Really?
Most everyone that has provided a testimony for "TmoNews" has suggested that only improvements are noticed... nothing negative to report.
I would suggest that you CLEAR/CLEAN the RAM after the installation. Use a program such as Memory Maid to run a few system maintenance diagnostics.
Otherwise, give this "new" ROM time to "settle" on your device. 24-hour tests are usually the best idea.

I have installed the new ROM. Things are very similar to way they were before. Didn't feel HD2 getting faster or slower. However, I have a strange problem now: Right now I don't have a data plan so I'm using my WiFi connection to get to the internet. One of the first apps I installed after flashing the new ROM is Omarket. Few hours ago, i.e. before flashing the ROM, Omarket was working fine but now it cannot connect to internet! Opera mobile works fine though (I downloaded Omarket with it!). There are other strange things going on as well: I have an MS exchange account. I can sync my emails over WiFi but contacts do not get synced! It seems that somehow some programs can use WiFi and some others cannot. Couldn't figure out what's going on yet...

Any changelog ?

Reignzone said:
I wouldn't advise that...
Just go ahead and perform the usual steps of "starting fresh."
It's not worth risking any system "tainting" that could occur in the process of another system recovery from a different ROM image.
Click to expand...
Click to collapse
Thanks Reignzone.

UPDATE CHANGELOG! (Personal Analysis)
Here are a few changes that I've noticed since upgrading to this ROM yesterday evening:​
The HTC Sense menus no longer have the "snap back" feature.
The overall screen sensitivity has been increased.
HTC Peep, the standard Twitter client appears to be completely removed.
The lock screen no longer "stutters" (on occasion) during the "slide to unlock."
Upgraded radio, including the version number.
Upgraded ROM, including the build number.
"T-Mobile Help," the micro-forums application has been included.
"My Account" has been included, with a more "feature-rich" experience.
"Swype" now has HAPTIC FEEDBACK, whereas my version of Swype did NOT prior to this update.

Reignzone said:
Here are a few changes that I've noticed since upgrading to this ROM yesterday evening:​
The HTC Sense menus no longer have the "snap back" feature.
The overall screen sensitivity has been increased.
HTC Peep, the standard Twitter client appears to be completely removed.
The lock screen no longer "stutters" (on occasion) during the "slide to unlock."
Upgraded radio, including the version number.
Upgraded ROM, including the build number.
"T-Mobile Help," the micro-forums application has been included.
"My Account" has been included, with a more "feature-rich" experience.
"Swype" now has HAPTIC FEEDBACK, whereas my version of Swype did NOT prior to this update.
Click to expand...
Click to collapse
When I flashed my ROM. Twitter was still available on my phone?!

alefsin said:
I have installed the new ROM. Things are very similar to way they were before. Didn't feel HD2 getting faster or slower. However, I have a strange problem now: Right now I don't have a data plan so I'm using my WiFi connection to get to the internet. One of the first apps I installed after flashing the new ROM is Omarket. Few hours ago, i.e. before flashing the ROM, Omarket was working fine but now it cannot connect to internet! Opera mobile works fine though (I downloaded Omarket with it!). There are other strange things going on as well: I have an MS exchange account. I can sync my emails over WiFi but contacts do not get synced! It seems that somehow some programs can use WiFi and some others cannot. Couldn't figure out what's going on yet...
Click to expand...
Click to collapse
I saw on the Freeware Pocket PC twitter that they where having problems with the OMarket, Maybe this is what you where experiencing. Did the regular market work?

Haptic feedback on Swype.... interesting.
How well does Swype work for holding down a key to get the alternate symbol (like numbers & punctuation). On mine you can hold if down for days and never get the popup - I had to install version 2 to make it work.
BTW - I think I like the layout for version 2's symbols better, especially the numbers, but might be interesting to try out this Rom after enough people give feedback on it.
Missing Twitter tab would be... odd.

Why is this release coming from a HTC web site rather than T-Mo? I'm thinking of upgrading but dread going back through all the settings.
Marc

polstein said:
How well does Swype work for holding down a key to get the alternate symbol (like numbers & punctuation). On mine you can hold if down for days and never get the popup - I had to install version 2 to make it work.
Click to expand...
Click to collapse
This problem appears to have been fixed in the new ROM.

One thing I noticed is that the new T-Mobile Help app hooks into the dialer and hijacks attempts to dial 611. Dialing 611 brings up the help app and then eventually the phone may dial 611 itself later.
The whole effect is... bizarre and unwelcome.

I cant get the My account or Help application to work. When I click the icon it shows me the initial screen and says "the my account application will be downloaded shortly" and just sits there. Did I somehow mis-flash the rom? I can't imagine this is the case.

mknewman said:
Why is this release coming from a HTC web site rather than T-Mo? I'm thinking of upgrading but dread going back through all the settings.
Marc
Click to expand...
Click to collapse
Because the phone was created and manufactured by HTC. Just like Apple releases the updates for its iPhone; not AT&T.

tgerbracht said:
I cant get the My account or Help application to work. When I click the icon it shows me the initial screen and says "the my account application will be downloaded shortly" and just sits there. Did I somehow mis-flash the rom? I can't imagine this is the case.
Click to expand...
Click to collapse
I have the same

my account application works fine on my hd2. overall, the updated rom seems to run a lot smoother. however, i still get the lag in sms but the freezing issues (to the point where i had to take out the battery once or every other day during sms) seem to be gone.

Camusa said:
I have the same
Click to expand...
Click to collapse
Did you have any troubles with the installing of the update? Anything at all that went not according to plan?

CoPilot favourites not saving

Hey all,
Any Copilot users here? Are you able to create any new favourite locations? The process all seems to go through properly for me but then no favourite is created, even my recent destinations doesn't update itself, it's like something isn't able to be written to. Anyone else?
I'm using OD 3.1.0
Thanks
Russ

I'm sorry to say, but if you bought copilot you have to contact the official support. If you did NOT buy it: GO AWAY - these requests are not wanted in here!
Sent from my HTC Desire using XDA App

Woah there horsey, that's a big assumption! Someone needs to decrease their righteousness.
I did indeed buy it, no dodgy copies here and I have contacted support directly but sometimes knowledgeable people with faster response times can be found on here.

i have no problems saving favorits on my copilot, im using version 8.2.0.218, i dont know if this is of any help but if you run copilot without the gps on it dosent seem to save anything you do

Same version here, GPS is definitely on too. Could be an Opendesire ROM issue maybe?

roakes said:
Same version here, GPS is definitely on too. Could be an Opendesire ROM issue maybe?
Click to expand...
Click to collapse
try clearing the data & cache in settings/applications, see if that helps

That was the first thing I tried. Then I uninstalled and even deleted the folder from the SD Card and reinstalled from scratch downloading the maps again and everything...no luck

roakes said:
That was the first thing I tried. Then I uninstalled and even deleted the folder from the SD Card and reinstalled from scratch downloading the maps again and everything...no luck
Click to expand...
Click to collapse
maybe you should try a diffrent rom then sorry i cant help more, but its defo working on mine

Thanks anyway, appreciate the input. Lets hope an OD user stumbles upon this thread

I'm going to make a suggestion here, now don't think am saying this is better than that but have you tried sygic mobile maps instead? I use it myself and it's available from the HTC store so does that say anything for it?
Sent from my HTC Desire using XDA App

I had this on my Hero when I took the sim out so can't really help. I tried NDrive when my Copilot expired (even though I purchased it months ago) and didn't like it at all (the UI wasn't very polished). Good luck if you contact Copilot support, they aren't the quickest.

I had that problem, updated to version v8.2.0.251, and the problem seems sorted.

Ooh yeah just noticed a new release today, has fixed it for me too, must have been a bug.

On a loosely related note...do you still have the option to turn off the "Welcome to Copilot Live" speech greeting when you start it? Seems to have disappeared on mine or I forgot where it is

No, lost the option to turn that off, along with the annoying beep every time you select something.

Same here...I'll send a message on twitter to their support

Good Luck,
I did report these as a problem by email a couple of weeks ago, and they notified me about the update 4 days ago. At least they solved the major problem in my eyes, only two more to go.

roakes said:
On a loosely related note...do you still have the option to turn off the "Welcome to Copilot Live" speech greeting when you start it? Seems to have disappeared on mine or I forgot where it is
Click to expand...
Click to collapse
if you use the tts voice it doesnt say it, well atleast on mine lol

i have version 8.2.0.368 but i can not seem to save anything from home to favorites. wherever i exit the app, they are gone

[Q] Jan 19, 11 Blockbuster App Error 0xc00d2713

My Blockbuster app loads well, shows the movies I've rented, but returns the error code 0xc00d2713 in a white box when I try to download any of the rented movies. I have...
*Deactivated my TMOUS HD2, soft reset and reactivated it.
*Uninstalled the Blockbuster app, soft reset and reinstalled it.
*Reset my modem and router (just incase).
Can anyone figure this out? The only help T-Mobile had was trade for like new or new phone. I've taken loving care of my HD2 and I don't want someone else's problems.

Has anyone any idea what could cause this or am I once again doomed to the hard reset?

After looking, that error seems to be related to DRM.

rr5678 said:
After looking, that error seems to be related to DRM.
Click to expand...
Click to collapse
I googled and found the same, however, I have no idea how to fix it. Do you?

I don't use the Blockbuster app at all (I don't think we have the same access in the UK), but are you supposed to be able to download a movie that you've rented?
Feel free to shoot me down and flame me if you are supposed to be able to

johncmolyneux said:
I don't use the Blockbuster app at all (I don't think we have the same access in the UK), but are you supposed to be able to download a movie that you've rented?
Feel free to shoot me down and flame me if you are supposed to be able to
Click to expand...
Click to collapse
Sorry, don't play with fire . But, yes, once you rent the movie you are suppose to be able to download it and play it. Have any ideas how to fix it? The app works if I do a hard reset; however, once I restore with Sprite backup, it will not download. The tmobile My Account "will be downloading soon" forever, too; although, I've fixed that problem.

ElaineD said:
Sorry, don't play with fire . But, yes, once you rent the movie you are suppose to be able to download it and play it. Have any ideas how to fix it? The app works if I do a hard reset; however, once I restore with Sprite backup, it will not download. The tmobile My Account "will be downloading soon" forever, too; although, I've fixed that problem.
Click to expand...
Click to collapse
Bizarre.
If it works after a hard reset, but stops after a restore with Sprite Backup, then it sounds like another app is conflicting with it. I was all for going with the DRM theory before, as mentioned by rr5678, but I'm not so convinced now.
I don't know how you could figure out what's causing the problem other than to re-install the apps manually, 1-by-1, and check after each install if you can still download. Obviously once you can't then you've found the problem.
That's not really a helpful suggestion though, if you've got a shed-load of apps to go through.
It's a bit of a clutch at straws, but I think having a thread here is the best thing, and to hope that someone with the same experience and a solution turns up.
Sorry to be so vague, but that's all I've got!
Hope you get it sorted.

Thanks, I've got over 60 apps (down from 100)! Soooo please don't make me reinstall them! I set aside days for ROM upgrades. Strangely, this thread shows how I solved the Tmobile My Account problem: http://forum.xda-developers.com/showthread.php?t=880250 and the problems seem to be related.

ElaineD said:
Thanks, I've got over 60 apps (down from 100)! Soooo please don't make me reinstall them! I set aside days for ROM upgrades. Strangely, this thread shows how I solved the Tmobile My Account problem: http://forum.xda-developers.com/showthread.php?t=880250 .
Click to expand...
Click to collapse
That is a bit of a strange and convoluted fix! Such is the joy of xda devices, eh!
Hope you get this one sorted too.
Edit: Just out of curiosity, have you flashed a custom ROM since you got your phone, or is it still an official TMO one?

Okay. I too Googled, and all I could find were references to Windows running on PCs. With that in mind, I REALLY don't know if this is relevant, but I do know enough about the WinMo OS to suspect it may help. If you're happy with registry editing, have a look at post No.2 on this page...
http://thedailyreviewer.com/windowsnet/view/c00d2713-103132782
I'm not convinced that you'll find that key in the registry for WM, but maybe you will. It's worth a look.

johncmolyneux said:
That is a bit of a strange and convoluted fix! Such is the joy of xda devices, eh!
Hope you get this one sorted too.
Edit: Just out of curiosity, have you flashed a custom ROM since you got your phone, or is it still an official TMO one?
Click to expand...
Click to collapse
No, not yet. Though, I'm not sure how much longer I'll be able to resist. I keep telling myself, "warranty, warranty, warranty..."

johncmolyneux said:
Okay. I too Googled, and all I could find were references to Windows running on PCs. With that in mind, I REALLY don't know if this is relevant, but I do know enough about the WinMo OS to suspect it may help. If you're happy with registry editing, have a look at post No.2 on this page...
http://thedailyreviewer.com/windowsnet/view/c00d2713-103132782
I'm not convinced that you'll find that key in the registry for WM, but maybe you will. It's worth a look.
Click to expand...
Click to collapse
I have no problem editing the registry (you were right that key doesn't exist in WM), as long as I'm told exactly what to do in exact detail.

ElaineD said:
I have no problem editing the registry (you were right that key doesn't exist in WM), as long as I'm told exactly what to do in exact detail.
Click to expand...
Click to collapse
I was 50/50 as to whether it would exist or not. Windows CE is VERY similar to the PC based Windows OS, so it was worth checking. As I know you've seen, there's nothing coming back from Google with regards to this error on WM.
I'm definitely done here now. As I said before, I hope you do get a solution though.
Good luck