My nexus one screen cracked - Nexus One General

omg i didnt even drop it. It just crcked from inside. I was listing to music and i was about change the song took it out of my pocket and it was cracked i couldt see anything
what should i do?

Best thing is probably send it into HTC and have it repaired.

omgdaniel said:
Best thing is probably send it into HTC and have it repaired.
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how much would it cost? and does it matter if i didnt buy it from htc. i bought it of craigslist

youre not the first its happened to...... /

coldchillen said:
youre not the first its happened to...... /
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it happend to you? how did you fix it?

How long have you had the phone?

ChillRays said:
How long have you had the phone?
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well i bought it from a guy on craigslist i ve had it for like 1 month

flameinthefire said:
well i bought it from a guy on craigslist i ve had it for like 1 month
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I might be wrong..
but maybe he/she dropped it a few times which would have agitated the screen. Then maybe with the heat that builds up when charging, might have cracked the screen. Just a wierd theory. Let us know how it goes with htc.

ChillRays said:
I might be wrong..
but maybe he/she dropped it a few times which would have agitated the screen. Then maybe with the heat that builds up when charging, might have cracked the screen. Just a wierd theory. Let us know how it goes with htc.
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it has to have warranty because nexus one it self is not even a year old. but what if they ask me where did i buy it from what shall i say?

flameinthefire said:
it has to have warranty because nexus one it self is not even a year old. but what if they ask me where did i buy it from what shall i say?
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I've been on this forum for about 3 weeks to a month now and i've seen your problem at least 2 other times now. Honesty pays off in this situation. They will ask for your IMEI number (i believe thats whats its called) and they will know that your not the originaly buyer of the phone.

ChillRays said:
I've been on this forum for about 3 weeks to a month now and i've seen your problem at least 2 other times now. Honesty pays off in this situation. They will ask for your IMEI number (i believe thats whats its called) and they will know that your not the originaly buyer of the phone.
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so what does that mean? they wont fix it?

flameinthefire said:
it has to have warranty because nexus one it self is not even a year old. but what if they ask me where did i buy it from what shall i say?
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If you're not the original purchaser then you do not have a warranty.

flameinthefire said:
so what does that mean? they wont fix it?
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They will fix it but it will cost money. I highly doubt they will do it for free because your not the original buyer. You won't know until you call and remember to be honest.

There are many reports of this happening, So don't feel too bad. However I've read that the warranty only applies to the original owner, and view may ask for proof of purchase. Sorry dude.

HTC charge me $1790 for the replacement of the Display

jimmy616 said:
HTC charge me $1790 for the replacement of the Display
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nice, did they give you any freebies ?,
$1790 just too much buddy.

rheza02 said:
nice, did they give you any freebies ?,
$1790 just too much buddy.
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They probably fix his screen and gave him two extra nexus one in case the first one broke. lol

Mokurex said:
They probably fix his screen and gave him two extra nexus one in case the first one broke. lol
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lol
------
it's not that short fixed.

maybe it's a good idea to sell the nexus before it happens to YOU... HTC seem to have some dodgy manufacturing with all these reoccuring problems of the screen.

guess what htc is giving me a new one.......
for free

Related

Sprint Touch still available?

On the website it is no longer there. So what i want to know is are they completely done with the phone? Cuz when I had a KRZR and broke it, my protection plan allowed me a new one, but they discontinued it and gave me a new Razor. So i was hoping i can "break" my current touch and maybe get a diamond cuz they aren't selling vogues anymore. Anyone know?
Considering the differences in the Razr and Krzr, compared to the Touch and Diamond, they could also give you something else, like a Mogul.
Ooooooooops!!!!!!!!!!!!!!!
TheChampJT said:
Considering the differences in the Razr and Krzr, compared to the Touch and Diamond, they could also give you something else, like a Mogul.
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but the mogul right now is priced higher, and the mogul has a keyboard.
meccax5 said:
On the website it is no longer there. So what i want to know is are they completely done with the phone? Cuz when I had a KRZR and broke it, my protection plan allowed me a new one, but they discontinued it and gave me a new Razor. So i was hoping i can "break" my current touch and maybe get a diamond cuz they aren't selling vogues anymore. Anyone know?
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Hi, can you plz let us know what did you get?????
retesh101 said:
Hi, can you plz let us know what did you get?????
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lol, havent tried yet. i am afraid to break my phone. lmao.
ok, called up and they said they will replace with another touch. however when i called an indivdual store, they said they no longer sell the touch. so i am gonna go to that store one of these days and see what they say.
If you need one... I can sell you mine.
it has the official sprint WM6.1 REV A rom on it.
its used for a month. literally and comes with extra battery and I have a collection of over half a gig of software (thanks to xda-developers and all the folks involved with the software development) that I'll include.
Im located in MD.
thanks
nubie said:
If you need one... I can sell you mine.
it has the official sprint WM6.1 REV A rom on it.
its used for a month. literally and comes with extra battery and I have a collection of over half a gig of software (thanks to xda-developers and all the folks involved with the software development) that I'll include.
Im located in MD.
thanks
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ur selling a diamond?
:/ my phone's power button recently got really squishy, think i should go send it in for a new one? i got it in may so i think it is still in warranty plus i got insurance on it i believe, isnt all i need to do if i send it in is reflash it to stock and lock it before i do?
meccax5 said:
ur selling a diamond?
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no... its the Touch. (6900)
nubie said:
no... its the Touch. (6900)
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my whole post is about getting a diamond for free from sprint.
well they have thousands of refurbished touches. and if you claim insurance, they will send you a refurb.
nubie said:
well they have thousands of refurbished touches. and if you claim insurance, they will send you a refurb.
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u dont get it either.
meccax5 said:
u dont get it either.
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I think we all 'get it,' but the chances are that you will NOT receive a diamond in exchange for your touch. As was pointed out, the insurance companies most likely have thousands of refurbished vogues and you would most likely get one of these and not a diamond.
mlin said:
I think we all 'get it,' but the chances are that you will NOT receive a diamond in exchange for your touch. As was pointed out, the insurance companies most likely have thousands of refurbished vogues and you would most likely get one of these and not a diamond.
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exactly... they are smart... they want to push all the vogues out as well- think about that.
nubie said:
exactly... they are smart... they want to push all the vogues out as well- think about that.
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ok, i have understood that since i made that post a week ago. why are people continuing with the post?
even if they dont sell the phone, they still have reconditioned ones in a depot, i have seen people come in with CDM 120's and they send the same model, esp on the phone like the touch, they send all the old phones back and refurb it most of the time its just and LCD or reflashing the phone
so as long as its economical for them to refurbish the phone they will

If I "brake" my Wing... will they replace it with Touch Pro 2?

I was wondering since these phones are like ancient and I have the insurance thing for it too... if there's a hardware issue or it just happens to brake/get stolen... would they send me another wing?
No. Plain and simple no. They have TONS of them still in stock believe me.
Lol awwwwww really?? Nooo!! Haha alright thanks man .
If you "break" your wing....
ashasaur said:
No. Plain and simple no. They have TONS of them still in stock believe me.
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NO, actually they don't have any Wings. With insurance it's still $140.00. Cracked my screen and just got off the phone with them.
I'll be repairing mine, $20-40 for LCD/Digitizer. $2.00 for tools.
Shop around, seen prices as high as $120.00. They have to be kidding.
I'd have to agree, that no would be the answer.. if this was the case, I'd break my Wing right now, lol.

Broke Nexus One

i don't remember anything about yesterday night.
[URL]http://img638.imageshack.us/img638/5839/070f.jpg[/URL]
i have no sympathy for you...im glad it was your phone...and not a person...hope u learn a lesson form this
my phone stay in my pocket all evening...
manuel90 said:
my phone stay in my pocket all evening...
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How do you know? You don't remember anything.
manuel90 said:
my phone stay in my pocket all evening...
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I switch to an old phone for nights of drunken debauchery. That's the beauty of sim cards...
Boogymanx said:
How do you know? You don't remember anything.
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i remember something but the phone don't have any other damage.
can already find the glass?
My condolences
damn what kind of wine were you drinking buddy?
manuel90 said:
i don't remember anything about yesterday night.
[URL]http://img638.imageshack.us/img638/5839/070f.jpg[/URL]
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I think he means he just doesn't remember anything that could have caused this damage. other people have posted that their screen broke in their bag/pocket seemingly for no reason. I was concerned about this so I googled it and it turns out it happens to other phones too, but rarely. apparently pressure on the screen can do it. unfortunately warranties don't cover it.
or maybe he really was wasted and doesn't remember falling down those stars....
rossiscatch said:
I switch to an old phone for nights of drunken debauchery. That's the beauty of sim cards...
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this man wins and qft
i search a glass for my phone, but i cant find it.
Do you know a website for phone's parts?
It looks like someone tried to remove the dust from under your screen..............................................................................................................................
With a pick axe!
My condolences
R
manuel90 said:
i search a glass for my phone, but i cant find it.
Do you know a website for phone's parts?
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I'm pretty sure parts will become available soon, in the mean time you could buy a G1 from ebay to use short term and then sell it on when you find a screen.
cnn contact me :
Hello Manuel
Sorry, we do not have the digitizer for the Nexus One yet. We are currently trying to source it and should have it shortly.
manuel90 said:
cnn contact me :
Hello Manuel
Sorry, we do not have the digitizer for the Nexus One yet. We are currently trying to source it and should have it shortly.
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Call HTC and get a quote. My screen replacement cost me £78 including labour and return postage.
spr33 said:
Call HTC and get a quote. My screen replacement cost me £78 including labour and return postage.
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im from italy.
manuel90 said:
im from italy.
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dont matter - give htc europe a ring
ive returned phones to repair centre in uk and im in ireland
john.
cqms13 said:
dont matter - give htc europe a ring
ive returned phones to repair centre in uk and im in ireland
john.
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ok
i will call htc italy because don't answer my email
manuel90 said:
i don't remember anything about yesterday night.
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dont mix liquids. old Russian rule.
Condoleances, HTC display costs $200 here

So... i just called HTC and...

I told them that i lost the battery cover AND the neoprene case and they said "no problem sir, we'll have those shipped out tomorrow, FREE!"
cant believe it.
zachthemaster said:
I told them that i lost the battery cover AND the neoprene case and they said "no problem sir, we'll have those shipped out tomorrow, FREE!"
cant believe it.
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are you kidding me?? they didnt charge you or anything? they didnt ask how you managed to lose it??
bobdude5 said:
are you kidding me?? they didnt charge you or anything? they didnt ask how you managed to lose it??
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April Fools.
They ACTUALLY did the same for me just yesterday! Very good customer service for them on that part, other then the fact they had just charged me $196 for an unlocked bl
I got my headphones replaced for free but they charged 7$ for shipping.
ouch ..thats a bit steep
bobdude5 said:
they didnt ask how you managed to lose it??
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Think about that question.
I actually got my battery door replaced for free without shipping fees too!
zachthemaster said:
I told them that i lost the battery cover AND the neoprene case and they said "no problem sir, we'll have those shipped out tomorrow, FREE!"
cant believe it.
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He he funny guy..!
1'st of april.
man you guys are funny.
NO - THIS IS NOT AN APRIL FOOLS JOKE.
haha i just called and said i lost em.. which i really didn't. at the end of the conversation she says, oh and a $7 fee would have been incurred but we DONT HAVE YOUR CREDIT CARD ON FILE! so its free!!! ahhh
That's a good deal...if they really deliver it to U...
galaxys said:
That's a good deal...if they really deliver it to U...
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haha ill take pics and put em up there
April Fail Day.
digital bliss said:
April Fail Day.
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not really. idk why this is some sort of unbelievable thing to do... i wouldnt lie
Considering it's the third of April now, I don't think it's an April Fools joke. Where did you contact HTC? I might want to call them because of this problem I'm having, but I live in Spain and I'm not sure if I could apply for this.
zachthemaster said:
not really. idk why this is some sort of unbelievable thing to do... i wouldnt lie
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Well, actually:
zachthemaster said:
haha i just called and said i lost em.. which i really didn't.
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Apparently, you would lie! Companies wont give people free stuff if they find out people are just abusing the system for their own personal gain.
Termana said:
Well, actually:
Apparently, you would lie! Companies wont give people free stuff if they find out people are just abusing the system for their own personal gain.
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Well played sir! Haha. I wouldn't lie to YOU guys but to a major corporation? Yea.. what do they have to lose... I've already given them almost $2000 of my hard earned cash for just cell phones so they should be a little lenient
And I called them here.. 1-888-216-4736 and told them I woke up on the weekend and said my battery cover and neoprene case was gone. They happily obliged with my request. Try it... what do you have to lose
frandavid100 said:
Considering it's the third of April now, I don't think it's an April Fools joke. Where did you contact HTC? I might want to call them because of this problem I'm having, but I live in Spain and I'm not sure if I could apply for this.
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Ya... the number is 1-888-216-4736 and I'm pretty sure that for America only man.
Bummer
yeah i can confirm this! i called htc and said i lost the unit but i still have the battery cover, battery ad the headphone. they will send me a replacement
maktucali said:
yeah i can confirm this! i called htc and said i lost the unit but i still have the battery cover, battery ad the headphone. they will send me a replacement
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No way.. they couldn't have sent you a replacement phone for free. I could see them helping me in my situation but not yours...

Bricked phone< lets use this thread to our reports... Everyone come report here

so guys when it says fail-pu in the hboot.. there is nothing to do for it?
ok so we are using this thread for future reports on bricks.. also u tell us the chip if its bad or good, the color of the phone and the screen if the good or the bad...
also reports of new replacements and color and same stuff as i said.... chip and screen... alsoo the best wait to make ur phone not bootable for returning
bosina said:
so guys when it says fail-pu in the hboot.. there is nothing to do for it?
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nope not really.
Not that i am aware of anyway.
and yes i'd believe it. it happens all the time. I bet there are 100+ threads on this already.
neidlinger said:
nope not really.
Not that i am aware of anyway.
and yes i'd believe it. it happens all the time. I bet there are 100+ threads on this already.
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dammmm and i have the bad chip man what can i do?? i got the cache error
and im saying not believeable is the problem i got into..
bosina said:
dammmm and i have the bad chip man what can i do?? i got the cache error
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You can file an insurance claim, and hope they accept it. I don't know of to many people of any who have recovered from this
neidlinger said:
You can file an insurance claim, and hope they accept it. I don't know of to many people of any who have recovered from this
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im trynna do that but dammm man... i dont wanna get one with the bad chip
bosina said:
im trynna do that but dammm man... i dont wanna get one with the bad chip
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The only thing you can do is just boot into recovery and attempt to get the serial number off of it. prior to doing anything with it.
neidlinger said:
The only thing you can do is just boot into recovery and attempt to get the serial number off of it. prior to doing anything with it.
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what serial? what can i do with it... i just know i have the bad chip.... 2.10 gb... thats the one i heard its the bad one
bosina said:
what serial? what can i do with it... i just know i have the bad chip.... 2.10 gb... thats the one i heard its the bad one
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Read me
That will point you to the way.
neidlinger said:
Read me
That will point you to the way.
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ok let me check
bosina said:
ok let me check
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i did it... its the ad one i said... so what can i do bro?
bosina said:
i did it... its the ad one i said... so what can i do bro?
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hope you have insurance, and someone willing to approve it.
I am also unfortunately in the same boat, good screen but the bad chip(go figure). was thinking about trying to get a replacement from tmobile, but dont want to risk getting charged $200-$300 if they find something that voids the warranty
clarknick27 said:
I am also unfortunately in the same boat, good screen but the bad chip(go figure). was thinking about trying to get a replacement from tmobile, but dont want to risk getting charged $200-$300 if they find something that voids the warranty
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I've been thinking about unrooting, due to having the bad chip. I wonder if it's possible to get another phone when you do the insurance thing if it cost less than the MT4G. I heard the new ones are shipped with bad chips.
Ace42 said:
I've been thinking about unrooting, due to having the bad chip. I wonder if it's possible to get another phone when you do the insurance thing if it cost less than the MT4G. I heard the new ones are shipped with bad chips.
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well if thats the case, might as well just keep mine then
neidlinger said:
hope you have insurance, and someone willing to approve it.
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i think i didnt have... but in my tmo account show the phone i have meaning that the only phone i had with inssurence was the vibrant, traded with this one and didnt change my insurance to this one but in my tmo records appears that i have this phone so ill see, if not ill report moms mytouch then
Ace42 said:
I've been thinking about unrooting, due to having the bad chip. I wonder if it's possible to get another phone when you do the insurance thing if it cost less than the MT4G. I heard the new ones are shipped with bad chips.
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really ? dammm.. they charge i think but dammm i dont want bad chip, i want the 2.17 one
clarknick27 said:
well if thats the case, might as well just keep mine then
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i got an idea... get the replacement and if its bad chip, then look on craiglist and trade colors... i mean put there u dont like ur color and then trade for a almost new one... probably u get the good chip lols...
bosina said:
i got an idea... get the replacement and if its bad chip, then look on craiglist and trade colors... i mean put there u dont like ur color and then trade for a almost new one... probably u get the good chip lols...
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clarknick27 said:
well if thats the case, might as well just keep mine then
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There's no guarantee that you will get the good chip(Ol Sammy) instead of bad one(Ukn company lol), it's just 50/50 if you ask me .But Im not saying that you "will" get one with the bad chip, but I know others who "recently" got theirs and it has the bad chip and their exchange device followed suit. Im curious if the colour you buy is related or screen type.
Ace42 said:
There's no guarantee that you will get the good chip(Ol Sammy) instead of bad one(Ukn company lol), it's just 50/50 if you ask me .But Im not saying that you "will" get one with the bad chip, but I know others who "recently" got theirs and it has the bad chip and their exchange device followed suit. Im curious if the colour you buy is related or screen type.
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ill see man if i can get a replacement... and ill tell you which one i get if they send it to me man... ill try to help to solve this problems....the people getting into this problems mad quick... we loosing lot of money man.. lets see how it goes
yes if you get a replacement, please post the color/bad-good screen/bad-good emmc chip

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