Someone signed in their Google account into a phone that was being used for display in our store. Is there anyway to reset the phone back to factory?
Menu > Settings > SD Card & Phone Storage > Factory Data Reset
That should do the trick
It's pattern protected though and signed in with an unknown account.
update the phone using seus should do the trick
If you want to just get rid of the gmail account goto settings>applications>manage applications>gmail>clear data
Thanks the update method worked wonderfully.
glad to be of help
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Ok I just got an unlocked mytouch 3g that I need to do a factory reset. I've done it at least 5 times now (settings > SD card & phone storage > Factory data reset) and it is not clearing the phone at all.
Doesnt even erase a call log. What do I have to do to restore this to factory. Its almost unusable since it has the old owners info attatched to it. I cant use the app store or anything.
*edit*
Looks like the phone was previousely rooted. Now I have to do some reasearch...
Let me know what you find out... When I decide to try a new rom, I "wipe" my phone by formatting my SDCard, creating 3 partitions, etc., then I install the rom and it seems like the phone still thinks I have installed apps and it already knows my login id's etc., So obviously that stuff is being stored on the phone and not the SDCard so I'd like to know how to get rid of it.
My touch
If your logging into google they store that information on their server.
Earlier today I flashed Fresh 1.1 onto my phone.. I was having some issues with the Calendar syncing up so I unchecked the sync under Settings-Data Sync-Google and backed out of it. (this is where the problems began) I also went to Applications-Manage applications and cleared the cache/data out of the calendar, gmail and google apps. I have removed all of the sprint apps except nfl network (some before, some after Flashing 1.1)
Whenever I go back to Settings-Data Sync-Google or try to open up the market, gmail, calendar or any of the google services, it askes me to "set up my google account".. I click next and it goes to "setting up your Hero200" so I click sign in and type in my login info and I get the message: Can't establish a reliable data connection to the
server.This could be a temporary problem or your SIM card
may not be provisioned for data services. If continues,
call Customer Care. I do have a data connection because I browse on Dolphin, everything else works fin
I've rebooted, but not restored an earlier backup.. Does anyone have any suggestions? Thanks in advance and sorry for the long post...
are you on 3G or wifi?
WiFi, but I've tried it on 3g and it doesn't seem to make difference...
I read somewhere that someone manually set the APN for Sprint, does that make any sense to anyone?
I found this on another forum, can anyone confirm that this might help, or at least won't screw my phone up seriously if I try it:
"Is simple, but you need to be root and know how to play with the device: just delete the folder
/data/data/com.android.providers.settings and restart (before and after) and you can
use the wizard again."
http://code.google.com/p/android/issues/detail?id=3477
i'm not sure, but go to settings>about phone>system updates and try updating the Profile and the PRL. since you're rooted don't mess with the firmware or anything though.
Have you tried restoring your nandroid backup yet?
I updated the Profile and PRL and still no change. I haven't restored my backup, yet...
I'm seriously thinking about following the advise in the link above and deleting: /data/data/com.android.providers.settings and see if that helps.. If I do this and it still doesn't work, I can do my restore and try that and if all else fails, start all over.. Right?
Before I delete this file, I want to back it up on my SD Card, I just push it to the SD card, correct? The problem is, that I have no idea what's in that file, that's why I'm hesitant to do this.. If it does screw something up, a backup should restore this, correct?
Thanks!
Been there, done that, couldn't fix it. I'm convinced that doing the "clear data" for those apps is not a good idea.
I ended up restoring the Nandroid I took right before I cleared that info, then instead went online and changed my Gmail password. That forced me to run through the Google Account Setup wizard again, which actually worked fine.
Yeah, when I cleared that data it wiped all my contacts and everything... I changed my google password and I'm going to restore a backup and see what happens.... At least I should have my contacts back....
Ok, that worked (for now anyways!!) Thanks johnnythan!! I restored a Nandroid and it prompted me for my google password right away...
I'm still getting the calendar force close whenever it tries to sync (problem I was originally trying to fix) but I'll live with that for now... It seems to sync, but takes a couple tries after force closing...
Thanks, much better than starting over from a full reboot!!
have you tried flashing the unofficial modaco rom version 1.3a? If you flash it, and follow the instructions to clear the dalvik and boot cache it may take care of your problems.
I think I tried that in the Fresh1.1 PreKitchen and I don't believe it helped.. I'll defiantly keep that in mind if I have this issue again.. Thanks!
Yesterday i decide to unlock and root my Nexus, wrong decision. After that i cant get pay apps from market y try everithing un-odex-ed Vending.apk, clear market cacher, restore from backup, and the last thing was restore the original shipped rom with this guide without luck. I restore the phone full to the factory shipped room, radio, boot image, recovery image and system image.
Somebody can help me on this?
Check your APN settings and make sure they're correct with your carrier.
Settings > Wireless > Mobile Networks > APN
Something like that.. Just going off memory. If they're not right, you could be connecting using the wrong network and that could be why it's blocking you. Now if you're using WiFi and it's still not letting you, then I'm at a loss...
In your picture it looks like you do not have a sim card in, so if you have not already, try it with the sim card in. Since I am attempting to "help" I am guessing you may not be signed in to a google account, and without being signed in they can't collect payment for the money apps.
This was the problem i was setting up the nexus with out simcard because i dont want miss any call. Dam a hole day in this shi.....
Thanks all for you help
I have rooted my phone. Wanted to use Titanium Backup. Still running the stock ROM. Now I find myself in the situation to do a reset to change the primary email address. Can the standard method *#*#4636#*#* be used to blank this phone to change the primary email?
If not, what would you suggest.
Thanks - Dan
Settings > accounts > remove your account maybe?
the problem is the following, I want to delete all the apps from the phone, I will reset the settings and reestablish it, when I start andorid, fill all the data it asks me, at the end I have the same applications again, I have deleted everything from the menu recovery, and I have done the same but they are not still using the same apps, I have even deleted everything from recovery and created a new gmail account (just in case there was a backup in drive), but it still does not work. So my question is this: Where are the applications restored from, if I have a different gmail account and have deleted everything from recovery ', HELP.
mrganzito32 said:
the problem is the following, I want to delete all the apps from the phone, I will reset the settings and reestablish it, when I start andorid, fill all the data it asks me, at the end I have the same applications again, I have deleted everything from the menu recovery, and I have done the same but they are not still using the same apps, I have even deleted everything from recovery and created a new gmail account (just in case there was a backup in drive), but it still does not work. So my question is this: Where are the applications restored from, if I have a different gmail account and have deleted everything from recovery ', HELP.
Click to expand...
Click to collapse
So normally when you factory reset the phone and then go through setup again, it should ask you to restore from backup or setup your phone as new. When you setup your phone as "new", it shouldn't install your apps again but it will install all default Google apps as usual.