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clampi said:
Hi i bricked my Sprint TouchPro last night and it wont let me into it!!! how can i hard reset and is ther a way to salvage my contacts?! some1 plz help me!!!! :'(
Click to expand...
Click to collapse
You will have to provide more detail as it depends on what you did. When you say you bricked it, what were you doing and what failed?
If you hard reset it, everything will be as it was when you first got it so your contacts and any other changes you made to the phone will be lost.

hvbelton said:
You will have to provide more detail as it depends on what you did. When you say you bricked it, what were you doing and what failed?
If you hard reset it, everything will be as it was when you first got it so your contacts and any other changes you made to the phone will be lost.
Click to expand...
Click to collapse
i mean as in it turns on but it trys to load TF3D then freezes and wont work at all! ill upload a video when i get home from school

clampi said:
i mean as in it turns on but it trys to load TF3D then freezes and wont work at all! ill upload a video when i get home from school
Click to expand...
Click to collapse
What changes were made that may have caused the problem?
You still be able to get around using the Start Menu, at least until the phone freezes as you say.

if the phone boots but tf3d just freezes, just go to start, settings, personal, today - items tab, scroll down the list, deselect tf3d - sync phone with pc (this backsup contacts - hard reset - sync to pc to restore your contacts.

hvbelton said:
What changes were made that may have caused the problem?
You still be able to get around using the Start Menu, at least until the phone freezes as you say.
Click to expand...
Click to collapse
nope no start menu! i tried to go in and delete OZ IM cuz it was extremely irratating me and i tried soft reset and it would only load to start screen

Hi clampi, what happens when you connect it to your PC? if you can still active sync you should be able to back up a lot of files and stuff if you need to hard reset, it doesn't sound like it is broken though, just messed up, you just have an unpleasant hill to climb. I have not gone through anything like this since I had an Artemis, when I learned to use SPB backup, free trial available, now whenever I do something which I think may potentially bugger up my phone, like digging holes in my registry, I use SPB backup first. Sometimes I just make a backup, hard reset and restore just for the hell of it, I think it can help smooth out/de-frag memory. Any way good luck sorting it out.

uniqueboy said:
Hi clampi, what happens when you connect it to your PC? if you can still active sync you should be able to back up a lot of files and stuff if you need to hard reset, it doesn't sound like it is broken though, just messed up, you just have an unpleasant hill to climb. I have not gone through anything like this since I had an Artemis, when I learned to use SPB backup, free trial available, now whenever I do something which I think may potentially bugger up my phone, like digging holes in my registry, I use SPB backup first. Sometimes I just make a backup, hard reset and restore just for the hell of it, I think it can help smooth out/de-frag memory. Any way good luck sorting it out.
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Click to collapse
how do u think i could hard reset???? i cant even get the Start dropdown to open?!

clampi said:
how do u think i could hard reset???? i cant even get the Start dropdown to open?!
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Click to collapse
RTFM...
There are instructions in your owner's manual on how to do a hard reset. For the CDMA Diamond, it is Power, Vol Down, DPad Center, and reset. Might be different for TP.
Regardless, you are far from bricked.

colonel00 said:
RTFM...
There are instructions in your owner's manual on how to do a hard reset. For the CDMA Diamond, it is Power, Vol Down, DPad Center, and reset. Might be different for TP.
Regardless, you are far from bricked.
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Click to collapse
thank you! ill do it when i get home so i can restorre my contacts!

Do you even know what you are saying?
how are you gonna restore anything after doing a hard RESET ?
take the time to read the instructions, howtos and wikis!!!

MisterSosa said:
Do you even know what you are saying?
how are you gonna restore anything after doing a hard RESET ?
take the time to read the instructions, howtos and wikis!!!
Click to expand...
Click to collapse
Sync outlook contacts?

MisterSosa said:
Do you even know what you are saying?
how are you gonna restore anything after doing a hard RESET ?
take the time to read the instructions, howtos and wikis!!!
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Click to collapse
yea i kno what im sayin! i was sayin thank you for telling me how n i was gonna do it after i restored my contacts!. and i kan get my TP to acticesync but when i try to save my contacts it says Outlook has not been installed! im on windows Vista

Install Outlook and try again. I think you can download it from Microsoft's website (at least as a trial).

Instructions are on page 126 of the manual for the Touch Pro.
Here's what it says;
To perform a hard reset:
With the device turned off, press and hold the Volume Down and Enter keys first, and then press and hold the Power key until you see the following message on the screen: <Warning Message>
Release the Volume Down, Enter, and Power keys, and then press the Volume Up key to perform the hard reset, or press any other button to cancel the reset.

Annoying problem with Sounds & Notifications

Hey, I have a problem with my incoming text message notification as well as the reminder notification.
No matter how many times i tap the 'Display message on screen' option it unchecks itself after a cerrtain time. same issue for the reminders.
Anyone else 'suffers' from the same symptoms ?

yes, i have the same problem, i guess its with the Dutty 2.1 extreme rom, also, i have strange problem where sometimes, the ringtone changes to some other then the one that we have set. and sometimes it doesnt ring as well.
any help?

rikin said:
yes, i have the same problem, i guess its with the Dutty 2.1 extreme rom, also, i have strange problem where sometimes, the ringtone changes to some other then the one that we have set. and sometimes it doesnt ring as well.
any help?
Click to expand...
Click to collapse
Haven't experienced the ringtone changing, but the problem with the ringtone sometimes not ringing is a well documented bug with no fix as yet. Strangely it appears to happen mostly with Duttys 2.1 inc MSVC and not Dutts V2.1 WITHOUT MSVC. If you read the thread on Duttys V2.1 you will see this.
V2.2 is due for release soon and hopefully this bug will be fixed.

I'm using the original ROM and have the problem

I have the problem too, with the original ROM.

Is there a solution ? with mortscript?

Fallen Spartan said:
Haven't experienced the ringtone changing, but the problem with the ringtone sometimes not ringing is a well documented bug with no fix as yet. Strangely it appears to happen mostly with Duttys 2.1 inc MSVC and not Dutts V2.1 WITHOUT MSVC. If you read the thread on Duttys V2.1 you will see this.
V2.2 is due for release soon and hopefully this bug will be fixed.
Click to expand...
Click to collapse
Great , Thanks, wow, 2.2 is due, man, i need to do something as i want new roms but cannot afford installing all softwares and doing settings. any way around for it, as i usually install some usefull software, backup sms and restore and its a 4-5 hours process. any method you know using which i can just dump all my settings on the new rom . contacts emails are quick as i use exchange 2007, so they are synced pretty fast.
but what about settings like Advance Config, and Xt9 words , and IE and Opera Favourites etc. please help me for this.
Thanks Rikin

rikin said:
Great , Thanks, wow, 2.2 is due, man, i need to do something as i want new roms but cannot afford installing all softwares and doing settings. any way around for it, as i usually install some usefull software, backup sms and restore and its a 4-5 hours process. any method you know using which i can just dump all my settings on the new rom . contacts emails are quick as i use exchange 2007, so they are synced pretty fast.
but what about settings like Advance Config, and Xt9 words , and IE and Opera Favourites etc. please help me for this.
Thanks Rikin
Click to expand...
Click to collapse
There are different ways of doing this. You can use PIM, SPB Backup or Sprite
In future instead of working hard to reinstall everything, why not just use a backup program like SPB Backup 2 or Sprite.
SPB Backup & Sprite are basically the same. You can use either of these to backup all your settings, including programs, ringtones, contacts etc, then if any problems materialise or you hard reset you use the backup file created to restore to your previous settings.
I have been advised by noris08 that when flashing to a new ROM each of them may have some issues and when you restore the apps, some of them will not work and some will generate some new conflicts
This issue has been explained before but either in this forum or somewhere else.
Another option is to backup personal things with PIM and to reinstall all apps from scratch

yves.alexis said:
Hey, I have a problem with my incoming text message notification as well as the reminder notification.
No matter how many times i tap the 'Display message on screen' option it unchecks itself after a cerrtain time. same issue for the reminders.
Anyone else 'suffers' from the same symptoms ?
Click to expand...
Click to collapse
I found something that may help. will test and report.
http://www.freewarepocketpc.net/ppc-download-sound-manager.html

yves.alexis said:
I found something that may help. will test and report.
http://www.freewarepocketpc.net/ppc-download-sound-manager.html
Click to expand...
Click to collapse
this software simpy does not work on my Touch HD ...bummer

Fallen Spartan said:
There are different ways of doing this. You can use PIM, SPB Backup or Sprite
In future instead of working hard to reinstall everything, why not just use a backup program like SPB Backup 2 or Sprite.
SPB Backup & Sprite are basically the same. You can use either of these to backup all your settings, including programs, ringtones, contacts etc, then if any problems materialise or you hard reset you use the backup file created to restore to your previous settings.
I have been advised by noris08 that when flashing to a new ROM each of them may have some issues and when you restore the apps, some of them will not work and some will generate some new conflicts
This issue has been explained before but either in this forum or somewhere else.
Another option is to backup personal things with PIM and to reinstall all apps from scratch
Click to expand...
Click to collapse
You can also check out SASHIMI. After the initial input, it's amazing how easy it is. I just came accross it and I'm still trying it out, but it seems to do the trick atm.

rikin said:
Great , Thanks, wow, 2.2 is due, man, i need to do something as i want new roms but cannot afford installing all softwares and doing settings. any way around for it, as i usually install some usefull software, backup sms and restore and its a 4-5 hours process. any method you know using which i can just dump all my settings on the new rom . contacts emails are quick as i use exchange 2007, so they are synced pretty fast.
but what about settings like Advance Config, and Xt9 words , and IE and Opera Favourites etc. please help me for this.
Thanks Rikin
Click to expand...
Click to collapse
i install my programmes to the storage card, then use total commander after a rom install to create short cut links to programme folder, (although only installed one rom so far, and happy with it, so dunno if this would casue problems with other roms?)
i was worried about re-installing all progs, but took couple mins to create the shortcuts, much happier

Crashing Jade

Hi
I've had my Jade since February - I love the phone and it's features.
I use spb mobile shell on it, and find it even better.
I just struggle with the crashes - at least every other day it freezes while I am using it. Only twice has it frozen while I'm not using it.
Do I need a hard reset? Should I look at upgrading to 6.5 with all these cooked ROMS.
What about the RUU from HTC???(RUU_Jade_HTC_WWE_2.32.405.3_Radio_Sign_12.41.30.16_0.41.30.12_Ship)
Any advice gratefully received - I daren't tell anyone my phone crashes - they all think it is the 'best phone on the planet' - so I can't say!!!!
Chris

Your phone should still be under warranty. I've had mine for over a year now. It has never frozen but I'd had some active sync problems earlier on. The nice people at HTC replaced the main board. Try sending it in for them to have a look over. Alternatively, uninstall spb mobile shell and see if it still crashes.
In order to flash the 6.5 rom, you'll need to do a hard spl and if you do that, the warranty becomes invalid. I'd send it in first and consider this option later. There's a great thread in rom development which teaches you how to upgrade to 6.5 step by step. Good luck.

Thanks Tropical Cactus - I'm not sure how easy it would be to live without it while it got serviced!
Perhaps I need to hard reset, and think carefully what I install?!?

ChrisChorlton said:
Thanks Tropical Cactus - I'm not sure how easy it would be to live without it while it got serviced!
Perhaps I need to hard reset, and think carefully what I install?!?
Click to expand...
Click to collapse
You can try a hard-reset (data-loss!) and use it without installing anything for a few days. If it freezes no longer you can keep it. If it does again you should give it to service!

MvBoe said:
You can try a hard-reset (data-loss!) and use it without installing anything for a few days. If it freezes no longer you can keep it. If it does again you should give it to service!
Click to expand...
Click to collapse
You can avoid data loss by backing up data into SD. I use SPB Backup. You can even choose what to backup. After hard reset, restore data. You can even restore your customised programs / applications.

azahidi said:
You can avoid data loss by backing up data into SD. I use SPB Backup. You can even choose what to backup. After hard reset, restore data. You can even restore your customised programs / applications.
Click to expand...
Click to collapse
That is a good idea, normally. In this special case it could be better to test a few days without restoring because we want to see if the handset in it's delivery status is OK or not. I mainly think for programs not to be restored.

HTC HD Mini - Hard Reset

does anyone know how this phone is hard-reset?

Do you mean how to hard reset......? For sure you can find in the manual......

It's same with HD

Hard reset: windows flag button: settings: security: restore factory defaults
But does anyone know how to perform a SOFT reset with the HD mini???

JohnJackson said:
does anyone know how this phone is hard-reset?
Click to expand...
Click to collapse
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and
VOLUME DOWN buttons, then press the POWER button shortly
and release it. You will then see a message on the screen warning
you that the operation will delete all your personal data and reset
all settings to manufacturer defaults.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press
any other button to cancel the reset.
and the MANUALS download page
http://www.htc.com/europe/userguide.aspx?p_id=314

Here is the cab for soft reset and power off. It working well with mine.

thx for power off and soft reset apps
Hei
Thanks for these apps. Soft Reset works fine, I've put it to "quick" apps.
Power off just switch my screen off and lock it.
Its ok to me too.
Good luck

Hi,
it's nice to have the application to make a soft reset. But what if the device freezes. Recently I've experienced it sevral times and I always had to remove battery to restart the phone. It's very uncomfortable. Any solutions for this?

Frank Caarls said:
Do you mean how to hard reset......? For sure you can find in the manual......
Click to expand...
Click to collapse
What's a manual?

Anyone found a reset button or method other than "battery out" ?

htc itself states on their website the "switch off - and on" as a soft reset. In case of a frozen device - it's battery out.
Lets face it: with the little red button the Mini would have been much more expensive

http://www.hard-reset.com/htc-hd-mini-photon-hard-reset.html

hello hatillac ,working fine cab soft reset my mini thank you

My device hangs frequently while editing contact details, or when a contact has a lot of SMS's. Haven't found a solution yet...

Laterman2 said:
My device hangs frequently while editing contact details, or when a contact has a lot of SMS's. Haven't found a solution yet...
Click to expand...
Click to collapse
Many people experience this problem. It's part of the design of HTC Sense.
I encourage you, and everybody, to write complaints about this problem in the support section of HTC website. Just as i did. It's the only way to force them to correct this problem with an update.

Laterman2 said:
My device hangs frequently while editing contact details, or when a contact has a lot of SMS's. Haven't found a solution yet...
Click to expand...
Click to collapse
why don't u use myphone for editing the contacts?

Most of the time, you'll have to edit contacts on the go. That's why it's a mobile phone.
I use pc Outlook to edit for now. But this is a serious handicap. Have to remember or write down details, and wait till i get home or to the office to power up the pc, and do the editting. Often, papers got lost. Or i forgot some details. This is really not the solution. Just a temporary method to get by.
All my older pocketpc and windows mobile phones made it very easy for me to edit contacts on the go. Never had problems with that. THis is one of the strongest points of windows mobile, despite its shortcomings on user-friendliness. What HD mini did was to kill this one very important advantage of windows mobile.
Why???

Just a small tip for frozen phones. Wait five minutes. It happens a lot that the phone is working again.

It's not supposed to be this bad. HTC is making the contacts editting of WM a laughing stock.

bart3385 said:
It's not supposed to be this bad. HTC is making the contacts editting of WM a laughing stock.
Click to expand...
Click to collapse
I've installed SPB shell on my fone- gives better user interface and does away with the HTC contacts editer- recommend to anyone, you can download 15 day trial to see if you like- be warned, you will

help with settings

hello. my phone was working great until now. when i touch the Start button it opens the drop down box but when i touch the Settings folder to open it won't. what can i do to fix this ? i tried a soft reset but nothing. WM6.1

What if, touch "Start" ==> drop down list, use down curser to highlight "Settings" , press ok (hard) button, does it open the Settings window ?

no. same thing

dread1234 said:
no. same thing
Click to expand...
Click to collapse
hi
u can always try a hard reset it brings back ur phone to the original status
but remember to back up ur phone contacts before doing it u can use Pim back up for this u need to search for this aps if u dont know how to do hardreset click on last line of my sing i have explained it their
goodluck

hello. i've thought this but i prefer to avoid hard reset. is this so hard to find a solution about this problem ?

dread1234 said:
hello. i've thought this but i prefer to avoid hard reset. is this so hard to find a solution about this problem ?
Click to expand...
Click to collapse
People offering help and solution in this forum are all on voluntary basis, sharing their limited experiences and knowledge, hoping that others can benefit. The fact that people are not offering solution to your problem is because people don't know the answers. If you're not satisfied with suggestions offered, you always have an option to send to HTC service centre for rectification.