Database Users

Atom problems - WiFi, ActiveSync, Hang, Drops

I dumped my three year old Sony Ericsson P800 for a sleek, chic O2 XDA Atom in March 2006.
It was a dream device and I enjoyed discovering myriad of features as this was my first PPC. My main usage is as a highly used phone (more than 6 hours per day on long conference calls) and PIM applications (calendar, contacts etc). I hardly play games, I only have Scrabble loaded. O2 Plus is my today plugin, I don't use any other. I have a 0.5 GB miniSD card on which I load podcasts or videos, though I watch rarely.
I started facing a number of problems that I haven't been able to solve:
1) If I set up the SETTINGS > SYSTEM > POWER > ADVANCED > ON BATTERY POWER TURN OFF DEVICE IF NOT USED FOR 2 MINUTES; it is supposed to turn off the screen. If a call or SMS comes it is supposed to come alive.
This never worked for me. Invariably the screen would fail to come back alive and I'd need to poke with stylus to Soft-Reset the device. As a result my screen was always on. Expectedly battery life was very very low. This is my biggest grouse.
2) The WiFi stopped working one day in July. It used to work very well and I was using Agile Messenger with my home network for few months. That day, it just crashed as I turned it on WiFi and surfed for sometime. The screen turned kind of white and a mix of colors. I tried a lot of things after that including flashing the May ROM, old ROM and so on. No avail. Nowadays if I turn WiFi on it may work for sometime. I may even be able to connect to O2-Connect or the web. But crash it will. And after that the WiFi option also sometimes disappears from the Wireless Manager. It reappears after a number of reboots. Practically WiFi has become unavailable.
3) Browsing using pass-through with ActiveSync using the Internet connection on laptop never worked for me. Tried many tweaks but never got it working.
4) 2 and 3 above mean I have no working Internet connection on my Atom. I used GSM dial-up networking through my ISP account. But it is so damn expensive. Haven't tried out GPRS yet (no idea how well Airtel's Mobile Office GPRS in Bangalore India will work with Atom).
5) Recently, I have been experiencing silence on my phone during calls where I can't hear the other people talking whereas they can hear me. I tested dialing into same conference with Atom and another Nokia set. On the Nokia there weren't any silences while my Atom had multiple silences of couple of minutes each. This has made my Atom practically useless for the phone function.
I'd be very happy to try out any suggestions that you may have. Before I totally give up on it.
XDA Atom
ROM:20060426B1WWE
RADIO:R060428N_MN1ARC_RS00049
ExtROMEX0018

upgrade to 0822 RadioRom which you can find in the Upgrade part of this Atom forum, and see if there will be any improvement.

Wi-fi Shut-off when we do the first activesync.
I tried closing all programs by going to settings => memory => running programs => close all.
After that I did the soft reset and started the process "Start => Settings => Connections => WiFi Utility => Menu => Turn on WiFi.
Menu => Jump to Network Cards 3. Under Wireless, select your desired network. (If your network is hidden, kindly tap on "Add New")
Enter your network name (if needed), proceed to Network Key.
Select your Authentication, Data Encryption type and your Network key.
Proceed to 802.1x if needed (it is usually disabled)
Tap on Ok, go to Network Adapters => O2 Wi-Fi Wireless Adapter
Configure your IP and Name Server if needed. (If your network allows automatic assign, you might want to exclude this portion)
Tap on Ok, Ok. Proceed to WiFi Status, check if the status is Connected and IP Address is obtained.
Kindly try to use Internet Explorer to surf the internet"
and started the Wi-fi but it would not go on it showed Wi-fi off instead of the routine radio off.
When if went to Wi-fi => about. It showed Driver: Wi-fi not enabled, Firmware Version: Wi-fi not enabled, MAC Address: Wi-fi not enabled.
I tried the hard reset also yet the Wi-fi would not turn on.
So I reinstalled latest version 20060426-mot0822 of the Atom and before I did activesync I ran the Wi-fi and it worked well . After the first Activesync the same problem started.
For Activesync I am using the new version 4.5.0, Build 5059, Beta taken from the Microsoft site where it has the facility to keep on the Allow wireless connection on device when connected to the desktop yet the Wi-fi switches off.
There seems to be a problem with you software and your technical department needs to study it deeply and provide a suitable solution for it

Network selection hierachy - Wifi vs GPRS (Kaiser)

When I'm in the house (and assuming I've got the wifi switched on on the Tytn 2), how do I get it to use the Wifi to access the Web as a first option?
Even when its connected to my wireless LAN (which it does with no problems at all - much better than my old Wizzard), if I launch Explorer it automatically makes a GPRS connection. The only way to force it to use the Wifi seems to be to turn the Phone off in the comm manager - which then means I can't receive any calls.
I can't find any setting that dicates the network hierachy i.e. that says if there is a Wireless LAN connection then don't bother with GPRS, or if there isn't, then use GPRS.
I seem to recall there was something similar on desktop Windoze where you could have it automatically use a dial up connection if there was no LAN available.
Can anyone help?

Iain.m said:
When I'm in the house (and assuming I've got the wifi switched on on the Tytn 2), how do I get it to use the Wifi to access the Web as a first option?
Even when its connected to my wireless LAN (which it does with no problems at all - much better than my old Wizzard), if I launch Explorer it automatically makes a GPRS connection. The only way to force it to use the Wifi seems to be to turn the Phone off in the comm manager - which then means I can't receive any calls.
I can't find any setting that dicates the network hierachy i.e. that says if there is a Wireless LAN connection then don't bother with GPRS, or if there isn't, then use GPRS.
I seem to recall there was something similar on desktop Windoze where you could have it automatically use a dial up connection if there was no LAN available.
Can anyone help?
Click to expand...
Click to collapse
I'm now getting the same thing using Emoze - the thing is sitting here connected to the Wifi & will sync mail & contacts etc over the wifi quite happily - but as soon as I try & send mail from the handheld it starts up not one but two GPRS connections (!) Much the same as if I try & get a web page up - it automatically goes to GPRS as its default route to the internet despite that fact that its already connected via wifi & the only way to stop this behaviour seems to be to switch the phone off in Comm Manager.
Seems to be something inherrantly odd about the way the Tytn 2 is deciding what network connection is available & which it should use. It looks like it needs a little control application to sit between the IP stack & the hardware so that when a request comes it can be routed according to user preference - i.e. Use WIfi if available, Only use GPRS etc The Wifi doesn't seem to fire up a connection when it feels like it - only the GPRS. Do all the HTC devices with WIfi behave this way?
In the meantime, does anyone know of a simple way to turn off/disable GPRS without disabling the phone?
WHile I have plenty of GPRS data allowance in my package when I'm in the house at my desk (or anywhere else I can get a wifi connection) I'd rather it just used the Wifi to sync itself or if I decided call up a web page.
Besides, it interferes with the hi-fi speakers in my study with that annoying buzzing noise everytime the GPRS gets busy.
I.

Hi guys,
I use 3 different wifi networks during the course of a day, well 2 a day, 3 through out the week probably. Home/Work/Friends house
I have a very small data package (5mb) so i am very choosy about when I use my data connection!
Anyways, did some testing.
I already know that if I have no wifi, no data connection on, then I try and start outlook or Internet Explorer, then my data connection starts up (as it should)
now if i have my data connection on, then i turn on wifi on the phone, the wifi connection takes over and the data connection is not being used, even though it's on.
I also have no problems with when wifi is on and data is off, and if i goto outlook or IE, that gprs decides to go on. this does not happen tome (unless for some strange reason wifi cuts out, gprs tries to take over)
So i dont know if its something with your settings or not, maybe your phone goes to sleep and wifi turns off then gprs takes over, or i could be misunderstanding your question, because now that I think about it, perhaps you are asking something like..
- at home no wifi or data connection is active at that moment
- you navigate to a page in IE and instead of gprs turning on, wifi turns on/scans for lan and uses that
Yeah, that's probably waht you are asking.. haha yahoo for long winded useless post
If you figure it out, i want to know! lol

Iain.m said:
I'm now getting the same thing using Emoze - the thing is sitting here connected to the Wifi & will sync mail & contacts etc over the wifi quite happily - but as soon as I try & send mail from the handheld it starts up not one but two GPRS connections (!) Much the same as if I try & get a web page up - it automatically goes to GPRS as its default route to the internet despite that fact that its already connected via wifi & the only way to stop this behaviour seems to be to switch the phone off in Comm Manager.
Seems to be something inherrantly odd about the way the Tytn 2 is deciding what network connection is available & which it should use. It looks like it needs a little control application to sit between the IP stack & the hardware so that when a request comes it can be routed according to user preference - i.e. Use WIfi if available, Only use GPRS etc The Wifi doesn't seem to fire up a connection when it feels like it - only the GPRS. Do all the HTC devices with WIfi behave this way?
In the meantime, does anyone know of a simple way to turn off/disable GPRS without disabling the phone?
WHile I have plenty of GPRS data allowance in my package when I'm in the house at my desk (or anywhere else I can get a wifi connection) I'd rather it just used the Wifi to sync itself or if I decided call up a web page.
Besides, it interferes with the hi-fi speakers in my study with that annoying buzzing noise everytime the GPRS gets busy.
I.
Click to expand...
Click to collapse
You should be able to use the comm manager to turn off the data connection, but as for keeping it off permanently, until you decide you want it to be even allowed to be active again maybe you can try this, it should disable your connection until you see fit.
http://www.modaco.com/content/Pocket-PC-Software/246171/New-FREE-Utility/

briggs81 said:
You should be able to use the comm manager to turn off the data connection, but as for keeping it off permanently, until you decide you want it to be even allowed to be active again maybe you can try this, it should disable your connection until you see fit.
http://www.modaco.com/content/Pocket-PC-Software/246171/New-FREE-Utility/
Click to expand...
Click to collapse
Great little utility , thanks very much for pointing that out - it at least allows me to do what I want manually - i.e. use my wifi without having to turn the phone off.
Although I know you can disconnect GPRS from the Comm manager, it also doesn't seem to have an idle time out so once an application (like Emoze) has started it up it keeps running in the background. Also, as soon as you turn it off, inevitably Emoze turns it straight back on! The NoData application gives much more control so thanks for that.
I do go abroad reasonably often so also happy to be able to use it for its primary purpose of disabling GPRS whilst roaming to avoid silly charges
It would be great if HTC could build a bit more intelligence and control into the network side of these things though.
I.

You may want to look into Schaps Advanced Config or KaiserTweak for wifi/gprs settings.
You can set timers and disconnects, etc, with those applications.

Iain.m said:
When I'm in the house (and assuming I've got the wifi switched on on the Tytn 2), how do I get it to use the Wifi to access the Web as a first option?
Click to expand...
Click to collapse
The Good News: I fixed this behavior on the phone w/o any 3rd-party utilities, etc.
The Bad News: I'm not 100% sure how. :-/ My apologies. Here is what I think did it:
Make sure your browser is closed and you have no open data connections.
1- Open the Wireless Manager and make sure "WLAN" is on and "Data Connection" is off.
2- Go to Start>Settings and choose the "Connections" tab along the bottom.
3- Open "Wireless LAN," choose your home wireless network, and make sure you're actively connected to it (should see a signal quality meter, device network settings, etc).
4- Close "Wireless LAN" and while "Settings" is still open and on the "Connections" tab, open "Wi-Fi." Your list of known Wi-Fi networks should be showing: make sure your home network says "connected."
5- Close everything back out to your "Today" screen.
When my Tilt is set this way -- and actively connected to my WLAN -- the Wireless Manager grays out "Data Connections" and doesn't even respond if I tap the icon. IE automatically uses my WLAN, although it won't connect to some of its pre-loaded favs b/c, I think, they're on WAP servers and the Wi-Fi/NAT router assigns/negotiates TCP/IP protocols for your phone.
I think now I accomplish all the above by simply opening the keyboard and pressing the FN/Wi-Fi key.
FYI -- In truth, I solved this problem by installing Opera Mobile and setting it as my default browser. Opera Mobile is a full browser, i.e. doesn't use WAP.
Hope this helps. If not, sorry for this 5 minutes of your life you'll never get back. :-/
gT

Need Help with Phone Radio Toggling and No Network Connection

Hi. I have been trying various programs such as PocketZenPhone (version 4.5.1), Tweakster with VJVolubilis, and PPC Profiles to create scheduled phone profiles on my 8125. With each program, I have run into the same problem. When the program toggles the phone radio back on from flight mode, it will not connect to the AT&T network. If I use the CommManager or the tray icon available from BatteryStatus, toggling the phone radio will result in connection with the network.
I'm thinking this might be a Wizard issue or a WM5 issue. Is there something I can do to help these programs connect to the network automatically rather than just turning on the phone radio (ie a registry hack that would automatically connect to the network when the phone radio is on)? Thanks.

Not the smoothest meathod, or most practical depending on where you are, but how about wi-fi? Either a card, or better yet built in. I remember reading that some devices actually turn the phone radio off when utilizing wi-fi, but it can be done manually easily!!!

I don't utilize my wifi often. When I do, the wifi doesn't affect the phone radio. I'm looking for automated phone setting based on time to shut down the phone radio and bluetooth at night while keeping my phone on standby then to go back to previous setting in the morning.
I'm guessing this is more of a Wizard issue since others who have used the program haven't had the same problem. The question is why toggling the phone radio would result in no network connection while using the CommManager that came with the phone would result in network connection.
Another problem I came up with is now my phone will not give an audible ring. When I set my phone at level 4 for the ringer, it sets back to zero when someone calls. I think it is the setting I left it in when I uninstalled the program. I'm not sure.
Any thoughts or help? Thanks.

Update to the second problem that I mentioned. I reinstalled PPC Profiles Pro and reset my phone setttings and it solved the problem. Unfortunately, I still have the phone radio toggling problem.

Which App is trying to connect to inet?

Hello,
I do have here a problem on WM6. Every time to time my device connects to the internet (GPRS) and stays connected.
I have installed the nodata application, ans disabled the GPRS connection. It works ok, but the device becomes very slow to respond the commands after a while. Some application is trying to connect to the net. Connmgr.exe process is getting almost 100% cpu usage.
I have disabled every automatic update, activesync and son on but the problem remains.
How can I find which app is trying to connect?
Regards
Cabiri

my 2 cents
connect via your activesync/device manager, and get online via your desktop internet connection. now with netstat -b or any packet capture tool, try to find out where it is connecting. you will get an idea about the prog from remote address. like if it connects to msn.com, it'll be live messenger.. something like this.
you can also use a advanced task manager on the phone to check which applications are running in the background.
hope that helps

Thans, I will try both soluctions.
Cabiri

same problem here. this is happening to me just last few weeks. i can't remember if i was messing with some options in any program, but even if i did i was just turning off automatic connections since i don't like them. i also tried to uninstall my latest software, but that didn't help.it is possible that it is some kind of malware, but kaspersky antivirus did not find any problems. i hope that someone will find solution for this becouse it is very annoying.
p.s.
if this causes significant data transfer you can go to Settings/Connections/Connections -> Advanced tab -> Select Networks, and change settings to "My Work Network"

if you have a weather update, this maybe the one triggering your mobile to connect to the Internet. just turn the Automatic Update off

no, it's not any weather plugin since i removed them long time ago. and when i used them automatic update was turned off. however, if weather plugin try to auto update and if it fails, then you get an error message. this one looks just like it continuosly try to connect and it uses almost all CPU until it gets connected. whatever this application is it looks hostile and i don't like it. the war is on!
thanks for help anyway

Hi,
I even disabled the HTC today plugin... and it remains doing the same.
Until now I had no chance to track the traffic, I will try on the next days.

finally i found the solution for my problem. seems like windows live messenger is causing all my problems. i found that phone is trying to connect to internet only after using wlm. usually after i'm finished using wlm i just terminate the program. and this is the problem. i should first sign out, and then terminate wlm. after this everything works just fine. so be sure to sign out before terminating wlm. i'm sure that this is the problem because i've tested my theory few times and i guess that this is it.
i hope this helps to you. if it does please report here

Yeah I have the same issue, i believe it's been on several version of Windows live messenger, actually, it's even on the version I have of WM6.1 (I have an Elfin with the blue elves rom from xda which has wm6.1)
it's quite sad that msft hasn't fixed this yet, it henders the phone completely useless and seems like it should be something easy to fix, stupid WLM should just not retry so brutely
anyways, actually if you change WLM to "manual" instead of "as items arrive" that does the trick too, but then now your push mail is gone ;( lame!

T-Mobile HD2: Wifi Keeps Turning On Automatically

So I've noticed this over the past few days since I've been flying and in bad service areas. When there is no network access, such as being in Airplane mode, or in a no service area, my Wifi automatically turns on. I have Activesync polling every 15 minutes, so I can only imagine that the phone is trying to access the network, is unable, and starts up Wifi.
Is anyone else having this problem, and does anyone know how to turn it off?
Thanks.

are you using 3rd party software to toggle Wifi? (e.g. Wifitoggle) It seems that only the Comm.Manager can turn on/off Wifi properly.

I've used the HD2 Connectionz shotcuts. Even without using those it was happening, though.

I am having the same issue as well.......anyone fixed this?

me 2.
But I've only noticed this after using a Wifi toggle.
I had it after installing the home tab quicklink toggles, uninstalled it, everything OK again.
Now I've installed the End key with Wifi... and the problem returns...
I'm going to check my dialing rules, maybe that will help.

I have been having this issue too over the last 2 or 3 weeks, i have no wifitoggle or anything like that installed. I turn my GPRS off when i have finished using my phone and if the phone cant get a gprs connection when locked it seems to auto turn the wifi on in the hopes that you are next to one of the few wifi spots you have enabled on the phone!
This needs looking at and fixing cos i find my wifi connection drains the battery big time esp when there is nothing to connect to as i am at work!

guys i m having the same issue ..i think its a bug in hd..2 i just got the phone 2 days..ago any solution

wifi
This issue still hasn't been resolved in the 3.14 rom with 2.14.50.04 radio....
using energy rom september 23/24 21679
I believe it's related to the wi-fi toggle in cht, still testing...
edit: The wifi issue IS solved when using Comm manager to turn wifi off, not using the toggle as stated by ozkaya

have the same problem, did some research on this and for me anyway its is, I have push email set up from google and if i am on a phone call wi-fi turns on to keep the connection alive, also if i have no service then again wi-fi to keep connection active

Anyone found the solution for this issue already? I have got the Raphael, but the issue is the same. Activesync with gmail, it checks for mails every 30 minutes. Whenever there is no network it automatically turns on the WiFi. I replaced Radio on my device and the problems are not too often, but it has only something to do with the strength of signal. For me this happens only when I have ActiveSync synchronization set up. If I use IMAP all is ok.
EDIT: I think the issue is about toggle buttons in CHT. When I got to the connection manager a switch off the WiFi there instead of by the CHT Toggle button, the problem disappeared.

[
EDIT: I think the issue is about toggle buttons in CHT. When I got to the connection manager a switch off the WiFi there instead of by the CHT Toggle button, the problem disappeared.[/QUOTE]
This is definetly the case, the issue only hapoens when switching off wifi using Cht toggle. Use com manager and alk is ok