My old number got ported over to my new HD2 today, I now can't sent any text messages although I'm receiving them ok. I'm also able to make and receive calls. I don't know if this is just coincidence or it's got something to do with it?
Can anybody shed any light on this please?
tmobile is just stupid sometimes, i did the same thing and had to call them back and get them to verify that everything was added correctly to my plan. the lady said it would take time to update my plan so she would give 100txts to use until it kicked in. that didnt work, i asked to speak to a supervisor and 10min later they had it fixed. i want their job.
cpiddy said:
tmobile is just stupid sometimes, i did the same thing and had to call them back and get them to verify that everything was added correctly to my plan. the lady said it would take time to update my plan so she would give 100txts to use until it kicked in. that didnt work, i asked to speak to a supervisor and 10min later they had it fixed. i want their job.
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Thx for the reply, however I'm on o2 in UK.
Update. I just got off the phone to o2. Apparently because my old number was ported over this afternoon, I'm now not able to send any messages before midnight tonight.
Good old 02!
Same thing just happened to me when I switched. I went from Sprint to Tmobile and it's on Sprints end... It took almost a full day before I could send receive texts on my phone, but it was sending them. The replies would come back to my Sprint phone. It was wierd for sure utilizing two phones for an entire day.
Related
Ok, so I got water damage... alot of water damage.. to my g1 yesterday morning, paid the $130 deductible to have it replaced under warranty... and i just got the replacement in today
i went to tmobile since i lost my old sim card that i took out of my old g1 yesterday, and had them activate a new one for me, put it in, and was running rc33, everything was working fine until people started texting me, so here is my best attempt to explain my issue
If a tmobile customer txt messages me, everything is fine
If i text my self, everything is fine
Any other carrier i have timestamp issues, exactly 4 hours off (ex: its 8pm and it says 4pm on the timestamp)
However, it gets weirder than that, if I look at the list of people who have messaged me, timestamps for most recent message plus the brief display of the last message is correct for any carrier, if i open the message though, its incorrect. what this causes is something like this:
Bob: (message) 4:01
Bob: (message) 4:09
Bob: (message) 4:18
Bob: (message) 4:32
Me: (message) 8:02
Me: (message) 8:11
Me: (message) 8:20
Me: (message) 8:33
Now while these times are made up, its the best way to describe it, if bobs message shows 4:01, it actually came in at 8:01, and it only shows incorrectly when i open bobs individual thread, if viewing the list of threads, it will actually show as 8:01
This happens with both the stock messaging app, and chomp sms pre cupcake, i have no other apps installed, and ive changed no other settings
tmobile and i went over apn settings, refreshed me on the network, battery pulls, wipes, all sorts of crap for a hour and a half when tmobile finally said there is nothing they can do, to call there insurance company that sent me the replacement and have them send me a new phone
i was lucky enough to have a woman who was not only nice, but had a g1 and understood how to use it when talking to tmobile, however when talking to the insurance company, it was a guy who had no idea what he was talking about when it came to g1's
he first asked me to remove the battery, hold the power button to "drain the last of the power from the g1 so it forgets everything it last did" for 15 seconds, then power on, of course didnt work, then he tells me he had received an email/memo about timestamp issues with cupcake... so i tell him that im running rc33 and not cupcake, so he tells me that i need to update to cupcake and see if that fixes the issue, even though he had just gotten an email about timestamp issues with cupcake, so they wont send me a new g1 untill i get a OTA update from tmobile for cupcake
i decided not to wait, and i started to go through the root process, i just downgraded to rc29, just logged into the gmail and decided before going on, id test it again, had a verizon customer send me a txt, same issue, both with rc33 and rc29...
now ive got another g1, currently running ion, no problems with that one, its of course in the exact same area, and right next to me, again, no problems at all
tmobile has no known issues in my area for the network
tmobile has nothing reported about this with rc33, nor any other firmware according to the woman i spoke to
im going to go ahead and root and goto ION, but i figured id wait before doing that and post this issue here incase its a simple fix that i can do before flashing to ion, any ideas guys?
I had the same problem too, but it went away on its own
I believe it was a T-Mo network problem as someone in another thread said, but I can't say for sure.
ei8htohms said:
I believe it was a T-Mo network problem as someone in another thread said, but I can't say for sure.
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do you remember which thread? i did a search, didnt see it before i posted up, but maybe i missed it or searched wrong
My phone was doing the same thing on tues-wed-thursday , i thought it was roms so i was flashing like 3 diff roms per day lol it finally seems to have went away today though , give it time t-mobile will straighten it out just delete messages quick as they come for now lol
soba5150 said:
My phone was doing the same thing on tues-wed-thursday , i thought it was roms so i was flashing like 3 diff roms per day lol it finally seems to have went away today though , give it time t-mobile will straighten it out just delete messages quick as they come for now lol
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ok sounds good
sorry for waisting a thread then, thanks guys
I have the touch vogue from sprint and all of a sudden a week or two ago I can't seem to receive calls or text out. I can receive text, voice mail, use internet and call out though. It takes a long time to receive the text, some times hours from the time it was sent. I tried calling from my house phone and it will ring a couple times but the cell phone will not respond. I was using WhosDaMan Rom then flashed to NSFAN Rom to see if that would fix the problem and I usually use the Android Linux builds as well. Thanks to some suggestions I also tried to go back to the original Sprint stock rom and still have the same issues. If anyone can help me I would greatly appreciate it.
frostyguy said:
I have the touch vogue from sprint and all of a sudden a week or two ago I can't seem to receive calls or text out. I can receive text, voice mail, use internet and call out though. It takes a long time to receive the text, some times hours from the time it was sent. I tried calling from my house phone and it will ring a couple times but the cell phone will not respond. I was using WhosDaMan Rom then flashed to NSFAN Rom to see if that would fix the problem and I usually use the Android Linux builds as well. Thanks to some suggestions I also tried to go back to the original Sprint stock rom and still have the same issues. If anyone can help me I would greatly appreciate it.
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Sounds kinda serious. I'd load up the Sprint ROM and re-lock your phone (don't ask me how, I've never done it), then call Sprint. I would be inclined to think it's the phone, but who knows.
craig0r said:
Sounds kinda serious. I'd load up the Sprint ROM and re-lock your phone (don't ask me how, I've never done it), then call Sprint. I would be inclined to think it's the phone, but who knows.
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Yeah, I Reloaded the Sprint Rom but never relocked it. Thanks for your reply though.
So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
werkem said:
So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
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I had the same thing happen the other day. I'm running Fresh 3.2, Handcent and I have an Airave. I think the Airave is the problem.
Yah I have the same exact problem....I have the new airvana airave....
This doesn't happen all the time...its just sometimes....although I cant pinpoint how or when it happens...
Its happening right now though...which sucks...
Same here, Sprint AirAve, Failed messages etc.
What to do??
Ok, I just called airave support and they ran me through the basic tests like testing my broadband connection and resetting my airave device. I've done this before so I'm pretty damn sure this wont help.
They did mention for the about two weeks Sprint has had a lot of airave outages and that Sprint is working on fixing it.
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
I have also had this happen to me several times and I am totally stock. So if anyone gets an answer, let us all know. Thanks.
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
bignibb said:
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
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Ok, but an average text message is not 2mb....
Ok, so they call back to get it fixed today....now when I turn on my Airvana unit and let it initialize the mobile light blinks amber, and the gps light blinks green as if it cant get a gps lock.
The tech support specialist again mentioned there was an airave outage.
There are also a few people on the sprint.com community site that are experiencing the same issues.... although I'm not sure if they are using evos or some other phone.
DarkManX4lf said:
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
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I've got an airave (newest model) unit with 2 EVOs in the home. My girlfriend constantly experiences this and she is running bone stock. I've got a stock rom rooted and have never experienced this problem. We've narrowed it down to the airave - she also has issues were sometimes an incoming call will not receive on her phone if she is already on it (call waiting).
Seems to me like these airave unit are having lots of problems... I ended up disconnecting mine and both phones act normal.
Ever since I got the NEW airvana this started happening to me, it only happens when im sending multiple sms to one person or multiple people. Says it cant send, but person im sending to says they get that message that isnt being sent like 20-100 times, the quick fix is a reboot of the phone. I got sick of it and last week called airave support and they opened a ticket which was monday last week. Called back thursday night b/c the modem light wont stop blinking and they told me there was a national outage on the new airvanas so she said by the next day everything should be resolved even the issue with the sms not sending.
Today is sunday and im not getting the issue anymore but i will keep texting heavy and see whats going on. although I gotta say sprint did give me a good return on my bill for this
Ok, I called airave tech support again and they said that the outage in my area should be fixed by 12am tomorrow....so I'll wait till tomorrow morning and see if it works again.
Ok, well the blinking amber "mobile" light is now a solid green....which I guess means the device is working....but when my EVO is connected and I try to make a phone call out it gives me the message "if you would like to make a collect call....." and if I try to send a text it just fails.
I called up Sprint again, they make me run through more tests with my phone...even one weird one where I had to disconnect the battery and hold the phone and the battery right next to the airave.....not sure what effect this has to fixing anything....but w/e I had spare time to waste . They did mention again that there was an airave outage. They tell me to reboot the airave and to let it sit for 2-4 hours since its going to re-provision....so thats what I am waiting for now.
idk, if this is related, but I have the same issue with sending texts in google voice. Although for me, I have the issue randomly when connected to a regular cell tower.
Ok another update....its really the same as my previous update.
So bascally the sprint tech never called me bac....so I called them back and got a different rep....the new rep goes through the same steps to get everything to work but still no luck. I still get the same error when I make a phone call. She did mention that there is a nationwide outage with voice calls with the airave and that 50% of customers are not able to make voice calls.
I am now using a samsung epic and I'm still having problems. So its not the evo or the epic with the issue, it has to be my number and/or (most likely) the airave and its service.
The funny thing is I have another line with a samsung a900 phone and I can make calls with that phone without any issues through the airave.
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
DarkManX4lf said:
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
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I am also having loads of Airave (Airvana model) issues, on all 4 lines in my house... failed texts.. and calls.. etc.. I usually keep it unplugged now, and turn it on once a week to see if the issues have been fixed... Sux because when it works, it works AWESOME... But I have lots of friends and family who have gotten 20 or 30 texts from me at once.. It kinda makes me giggle, but it would suck if they were paying for them..
I also am expirencing the same problems as you all on brand new the new model (airvana?) its really annoying!
Running: GM6 final, nightlys, and Fresh seems to happen on all of them
I made numerous calls to airave tech and made like 4 tickets with them. Finally an engineer called me and asked me specifically when I'm getting the issue and what is the issue. I explained and for some reason these last week or so all my texts have been going thru smooth and no error clause codes, or unable to send message errors of any sort. I'm hoping they fixed the issue, I advise everyone that is having this issue to call them and attack them with phone calls.
Here's the direct number to airave support: 866-556-7310 call them and attack people its the only way they will fix it
Tapatalk'd on Evo
Ok to make a long story short i was over at the sprint forums and I was talking to a rep how I had huge text message delays like 6+ hour delays.. they would get my messages quick (people I send them to) however the message I would get back from them is huge..
Anyways they checked the tower in my area and it was find however they noticed my handset had a few messages trying to get to the device but unable to.. something like m buffer (2).. anyways he gave me some short codes to try before doing a reset.. and thats where I have my issue now...
The first one I did was the handset activation one I guess and I saw no change.. so I did the reset and now I'm getting a SMS Error Radio Interface Resource Shortage error.. unable to make any calls without hearing a error message recording.
in his message to me he said that for the reset I would enter in the code and all and it would reset but it just hangs at saying "Please wait while committing change..." it's been like this for at least 10 min.. and to make sure it was nothing in the background I wiped the phoen clean and tried to do it again and same hanging up...
Any suggestions?
OMG.. Sprint CS...
So I signed up with the Sero plan when I got my Evo because of the referral code and whatnot.. So I call Customer service and I could already tell when the guy spoke the first few lines that he was going to be a handful and sure enough I gave him my phone number and account name and he was Like...
OH wait this account is locked and I say to me locked what? and He was like this is a company phone and you need them to call and I'm like what are you talking about... I've never had this issue before with anyone else..
So he gives me some number 800-927-2199
and I can see it now.. I call and they are going to send me back and forth...
Reason why I'm calling sprint now is while the Sprint rep on the sprint form helped me I'm left with unable to make calls (gives a switch and error code) and SMS does not work.. oddly data works...
*edit
Wow what a ride.. it's a pain if you call from another Sprint phone under another person's name...
Anyways I called and a guy who I knew by the sound of his voice was going to give me a hard time and as soon as he saw my account was a sero plan he was like I can't help you and gave me the number for the business end of Sprint.. I called back again and I got this nice lady that helped me and then when she was unable to do anything she sent me to tech support and they were able to help me.. I did not get any of those pending messages yet.. but I did send a message between the two phones and it's really fast like 2-4 seconds.
also it pays to call back more then once.. you would think they would all get the same training but it's like hit or miss with Sero people..
So i did a search and couldnt find a similar issue.
I can text my friend, call him, and he can call me, I cant receive his texts however. It started 2 nights ago out of the blue. The day before i could still get his texts now nada. Im on CM7 RC-0 but i dont think that matters because even if i try sending a text via google voice on a laptop he still doesnt recieve it. Anyone with any Ideas? Oh btw hes the only person who is like this to me well at least to my Knowledge.
metalblaster said:
So i did a search and couldnt find a similar issue.
I can text my friend, call him, and he can call me, I cant receive his texts however. It started 2 nights ago out of the blue. The day before i could still get his texts now nada. Im on CM7 RC-0 but i dont think that matters because even if i try sending a text via google voice on a laptop he still doesnt recieve it. Anyone with any Ideas? Oh btw hes the only person who is like this to me well at least to my Knowledge.
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These seem to be contradicting each other. It sounds like your issue is your not able to get his texts, right? If that's the case are you using any third part text apps, like GoSMS or Handcent? Is he? What kind of phone is he using? When did you first flash CM7 RC0? I think that only became available last night, so it sounds like the issue started before you flashed over to RC0.
yeah, I'm sorry I meant to say that even when I got into my Google Voice I cant see the messages he has sent.
I used to use Handcent sms and i just flashed the RC today AFTER the issue happened 2 days ago. I figured I might as well wipe the phone so i did and then updated to cm7 RC-0. Currently, I'm not using any 3rd party apps for messaging but before I used Hand-cent sms. In fact my phone is completely devoid of any Apps atm because i just wiped data, cache and Dalvik.
He is currently using a Droid X On Cm7 and I think he uses handcent as well. So he is on verizon.
Basically the event went down like this. The night before he and i had a talk via text, i received all the messages from his phone from that day then when i woke up the next morning he had texted me but I didn't get it. Later he and i chatted online and he asked if i had received the message earlier and I said no and asked him to resend it. He did and i still didnt see anything, so i sent a test message to him which he was able to get and then he sent a message back to me etc. We sent messages back and forth for about an hour. I tried to send a message via Google Voice on the computer and he received it but my log on Google voice did not update for even the message i had sent. I just deactivated my google voice account thinking i might be somethnig to do with that, but i still am not receiving his texts. I also called sprint and they did basically everything they could think of and still no messages.
Just a thought but do you have any numbers blocked on sprint dot com (they allow certain text senders and numbers to be blocked from msging or calling on you account settings)? Reason I ask is that I don't fully trust sprint's system for this. When I blocked one number for instance from calling it completely disabled my roaming calls from going through and I had to reverse it. Even though I've successfully used it to block texts I wonder if it could cause issues for someone else.
Just puttin in my 2 cents but I had this happen to me a while back and it was foor my boss... I could send em to him and everything u say u can do but it just had to pan itself out. Hell sprint even gave me a new phone just to try and it never did... then one day it just started workin again and hasn't messed up since... it rly has nothing to do with thr roms or anything... just sprints horrible service and they don't even kno wat causes it. So hopefully it will pan out
Sent from my SPH-D700 using XDA App
My brother is having the same problem between his & his wife's phones and they're stock. It's a Sprint problem - they told him a car knocked down a tower in their neighborhood.
If you complain enough, they'll give you a credit