Sense Player / HTC Sense crash - HD2 General

Hello all,
I have a problem with the Sense Player. Since today the HTC Sense is crashing and restarting new if I go to the Sense Player. I have no music on my mobile. Do someone something know about that problem?
Edit:// I found the reason. There was a bad mp3 track on my storage card. After deleting it works fine.

I have this problem also, but the only way i can get around it is by deleting the Audiomanager_Eng in "Application Data\HTC".
...Can you explain what you mean by a bad mp3 file?

gadgetmaster07 said:
...Can you explain what you mean by a bad mp3 file?
Click to expand...
Click to collapse
Most likely a corrupted or incomplete track. It happens often and can cause various issues with audio players.

toxtrepla said:
Most likely a corrupted or incomplete track. It happens often and can cause various issues with audio players.
Click to expand...
Click to collapse
Correct. There was a mp3 track about 700 kb on my storage card. This song was incomplete. After deleting this file everything works fine again.

Problem solved. Thanks
gadgetmaster07 said:
I have this problem also, but the only way i can get around it is by deleting the Audiomanager_Eng in "Application Data\HTC".
...Can you explain what you mean by a bad mp3 file?
Click to expand...
Click to collapse
Thanks for your solution. I was searching around for several days and the only idea so far, other than deleting all audio files which did not help, was to hard reset. Deleting this folder solved the issue.
The problem is that I don't know the cause for the issue to happen. I did not find any "bad" mp3 file. Some folks are posting issues with ID3 identifacation or imbeved album art.
As my machine does not crash now, and knowing this great solution, I will try again.
Thanks
Zaruak

Related

media player libary update problem

I can't add mp3 files in my storage card to the media player library.
I get an error saying the storage card library is locked and no file can be added.
How can I unlock the library ?
I asssume you have already tried deleting the msmetadata folder and then re-creating the library?
Mike
In fact, I hadn't tried that before. Now tried and it worked
Thank you !
But why did it happen ???
mrmrmrmr said:
In fact, I hadn't tried that before. Now tried and it worked
Thank you !
But why did it happen ???
Click to expand...
Click to collapse
I'm afraid it's a quite well known problem with the current version of the media player and doubtless will be sorted out in it's next revision. Meantime we're stuck with it and you'll likely have to do it again.
Mike
thank you !
Ok, like everyone else, I suffer from this disappearing library issue.
EVERY time I exit media player, it's gone. I have to go through the steps to recreate the library.
8525 running Cingular 1.34 rom and 1.21 radio.
My treo 750 has not lost the library yet... Is there anything to try that might save me from following these steps every time I want to play music (every time I drive my car)?
Or... Is there a better media player that might even read the same playlists?
Thx
XCSdM

Please help..I'm loosing it!!

I thought I fixed this by asking in previous post but obviously not.. NO MATTER HOW I ADD MUSIC to my SD card, Touch Flo Music app gives Audio Manager_eng.exe error!! Hard Reset, Soft Reset, Delete Audiomanager file, editing/resetting registry, using drag and drop, using Media Monkey..ALL no luck.
How and what do you guys do to play music via your SD card on Touch Flo music app...step by step guide most appreciated - what do I delet, what do I name folders etc...Merry Xmas
have you tried syncronising using windows media player? and if the media is on the card, you should be able to select the albums using options in the tf3d media player, if it crashes and you havent done anything that voids your warranty, try HTC support. because if a hard reset doesnt fix the problem its a problem in your rom,
what also possibly could cause it to crash is if you try to play an unsupported media file,
hope to have given you some new information or suggestions!
what also possibly could cause it to crash is if you try to play an unsupported media file,.
This is the ssimple answer.
You might want to reinstall Audio manager using a new installation file. Yours could have quite possibly become corrupt. Do a search and find an original CAB on here. I'm sure I saw it on somewhere here. Otherwise...send your phone in for the support guys to take a look. Might be worth a shot.
You were right! Now I realize it does not seem to support m4a files...removed them, still no luck...after 2 hours I found a rogue m4a file in my library...Unbelievable! I thought it would just ignore the file type rather than corrupt all??
Thank you anyway.
hawrai68 said:
You were right! Now I realize it does not seem to support m4a files...removed them, still no luck...after 2 hours I found a rogue m4a file in my library...Unbelievable! I thought it would just ignore the file type rather than corrupt all??
Thank you anyway.
Click to expand...
Click to collapse
Nope this is not correct, all of my music (hundreds of songs) in my SD are in m4a format (AAC encoded within iTunes), they all play perfectly work perfectly, no problem whatsoever, even the artist/song/album info and cover art is working fine from m4a.
Something else is the problem here.
I just wanted to prevent missinformation, the blackstone DOES play m4a (AAC) without any problems (Main Memory or SD doesn't make a difference...)
hawrai68 said:
You were right! Now I realize it does not seem to support m4a files...removed them, still no luck...after 2 hours I found a rogue m4a file in my library...Unbelievable! I thought it would just ignore the file type rather than corrupt all??
Click to expand...
Click to collapse
Well, MOST of my music is in M4A files; I originally converted all my CD collection to M4A for my old Sony Walkman phone because the AAC-type format seemed to give better sound quality for a given file size compared to MP3.
And so far, it's only been one rogue file that has given me problems on the HD, although I noticed that it does tend to mess up the playing order.
Maybe there's something different in the codecs that you are using or something. I seem to recall that I used Nero to encode mine.
I'm confused then..would the fact that I use a Mac be the issue - Itunes purchases - DRM Free ( though I use Bootcamp to do all music transfers etc..).

are ~ 600 mp3 on hd too much?

hi,
on my 8gig sd i've got between 500 to 600 mp3
problem is, that in "actual play" and "all titles" only one site is shown, ca. 10 titles, no scrolling possible.....
it's a bug, or is it a feature?
anyone solved this prob?
greetings
I don't understand your problem - do you mean in TF3D ?
I have hundreds of tracks in my storage card and can see them all in TF3D, also I have Pocket Tunes and Pocket Player and see them as well.
Can you be more specific?
hi there,
sorry, prob is in tf3d
prob comes between 500 and 600 mp3 tracks
when i delete some from the card, the prob is gone
i tried with many tracks, so i can be sure, that there is no defect mp3
hope this is specific enough?
greetings
ugurs said:
hi there,
sorry, prob is in tf3d
prob comes between 500 and 600 mp3 tracks
when i delete some from the card, the prob is gone
i tried with many tracks, so i can be sure, that there is no defect mp3
hope this is specific enough?
greetings
Click to expand...
Click to collapse
Yeah, I feel you! It's a TF3D bug. Having too many audio files will bring up a scrolling bug in any list inside the details of TF3D Music Library. Since All Songs is the longest list, that experiences the bug first, but the bug is there if you have, let's say, 500+ Artists or albums, not just individual songs.
So far there's no proven fix for this, someone mentioned that moving his/her music folder did the trick, but I can't confirm that.
If you don't mind flashing to one of the new manilla roms, the problem is solved. It shouldn't have ot be this way, but unfortunately until htc decide to release an updated rom (and if) it is the only way I think.
NO, dont think so
and the answer for the title is : NO

Problem with audiomanager_eng.exe

everytime i try to go to the music section the whole mp3 app crashes with an error massage?!
other problems: everytime i try to connect to twitter or weather theres a massage warning me about data roaming and after that there's a connection error.
I can though surf on the internet!
i got the audiomanager_eng.exe error fixed, but still i cannot connect to hotmail, weather or twitter, while i can connect to facebook, or youtube. wtf?
How did you fix it, mine still crashes!
Hyweljh said:
How did you fix it, mine still crashes!
Click to expand...
Click to collapse
you are not allowed to copy music from pc to your sd card, but you have to put your sd card into the hd2, connect it to the pc and after that copy your music on it
The audiomanager does have issues with some tracks. Why im not sure yet. My blackstone with manila 2.5 also had an issue, but it didnt crash it, it just wouldnt advance through the tracks and slowed the player to a complete crawl. Im guessing its the way they were encoded or something wrong with the tagging that the manila player doesnt like.
I re-encoded the tracks and let the phone create its own album art, that seemed to work ok.
shu8i said:
you are not allowed to copy music from pc to your sd card, but you have to put your sd card into the hd2, connect it to the pc and after that copy your music on it
Click to expand...
Click to collapse
I copied the music by syncing with windows media player, u that that may cause the problem?
Hyweljh said:
I copied the music by syncing with windows media player, u that that may cause the problem?
Click to expand...
Click to collapse
first it seemed so.. but it crashed again :S but now i know that it's the fault of some mp3 files... i copied only 30 of 56 albums and its working fine... so i have to copy 10 by 10 to see which mp3 file is causing it... sry for the wrong info.
I just noticed that if you press the update album art button in top right corner it starts working again and plays 10 or 15 seconds more of the track and then crashes
Hyweljh said:
I just noticed that if you press the update album art button in top right corner it starts working again and plays 10 or 15 seconds more of the track and then crashes
Click to expand...
Click to collapse
like i said.. try copying your music for example 50 by 50 and try it on your hd2... smoehow one of my eminem albums was causing the problem... now it's running like a charm
I used MP3val to fix my collection, googled it after someone mentioned it as a possible solution. Did the trick for me, it's working now.
Complete steps in my case:
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
Hope it helps!
http://mp3val.sourceforge.net/
Yep your right! Iv had to resort to putting the device in drive mode when plugged into pc and do a soft reset after each album, but the album art and songs are sure worth it
Shartar said:
I used MP3val to fix my collection, googled it after someone mentioned it as a possible solution. Did the trick for me, it's working now.
Complete steps in my case:
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
Hope it helps!
http://mp3val.sourceforge.net/
Click to expand...
Click to collapse
Will give it a go if I come across the issue after this method
Hi --
I seem to have the same issue. Audio Manager crashes on certain songs/albums and restarts Sense automatically. Soft reset doesn't change this. I have also edited all tags to make sure there are no comments/genres etc using mp3tag. Still music player will crash on the same song/album. WM plays just fine. Has anyone played with registry settings to fix this bug in HTC audio manager?
HD 2 Audio Manager and HTC messaging
I was so happy to have been able to purchase this device while on a recent trip to Hong Kong. To my surprise, I was unable to create text messages. I could see the incoming texts but when I hit the reply icon, the screen went "black". I could turn on the keyboard, but could not see anything in the black space above.
At the same time, there was a problem with the HTC music function. With the exception of the two sample songs, nothing else would play. The Windows Media Player worked but was a far cry from what I thought I was getting via HTC Sense technology.
I then erased the audio manager and to my surprise, the HTC Messaging worked flawlessly. When I reinstalled the audiomanager, the problem returned to the HTC Messaging.
Can you help sort this out?
Thanks for anything you can provide.
audiomanager or sms
Got the same problem here... I Installed the audiomanager (it does fix the audiomanager problem)...but I can't send sms cause the screen went black blank....
I tried remove the audiomanager application...and the sms function back to normal...but at the same time...the music player come with audiomanager problem again...
It's like we can only choose one of them...normal sms or fixed audiomanager.(it's really pissed me off)
please help me...
mp3val works fine for me!
Shartar said:
I used MP3val to fix my collection, googled it after someone mentioned it as a possible solution. Did the trick for me, it's working now.
Complete steps in my case:
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
Hope it helps!
Click to expand...
Click to collapse
This is the ultramate sloution for me! works just fine!
THX a lot!
My situation:
-music player from Manila 2.5 worked for several month and suddenly came to the same problem as we talking about here.
-Downloaded mp3val and scanned .mp3 in my storage card, then fixed them.
-After that, everything works fine like before.
Well I ca't believe that after all this time it's fixed. I suffered this problem with my diamond and thought that it would be resolved in the hd2, only to find after loading alll my music the problem was back, I assumed it was one of the albums that was drm causing it so removed it and deleted the .vol. Problem was still there then I removed all wma and aac files still there and then I found this post scanned and fixed with mp3val and all is well.
Bloody great thanks for the tip.
had the same problem
i had the same problem and fixed it with syncing with my pc
http://www.youtube.com/watch?v=HYSv7zqd744
i show it in this video
HTC itself do help
hi, lets us trust the one and only HTC itself.
got 1 best solution. no need to figure out other method to fix it. i done mine and it works! my MUSIC player working normal without any bugs. yayyy!
http://www.htc.com/europe/SupportDownload.aspx?p_id=297&cat=0&dl_id=938

Manila 2.5 Music player stopping

Hi
I'm hoping someone can help me with this problem that seems to be just my HD. Maybe it's my music, but that's what I'm here to find out.
Whilst playing a song in the music tab, after a minute or so it just stops, the play/pause button is playing yet there is no sound and the progress bar doesn't move. It will only resume again after I hit pause and then play and even then the song just begins again. This happens no matter what ROM I am using. Miri, Dutty and PhamQuang roms all do the same.
Thanks for looking, I hope you can help.
Hi,
Also facing this problems, after about 43 seconds the music just stops.
It also stops when you press the standby button.
Please help!
It's supposed to stop when you press the power button, although there is a registry tweak to prevent this from happening.
TF3D2.5 has problems playing my non-Lame encoded MP3s and also stops other mp3s playing properly.
Could using wma music help? I will test this out and get back with the results
solution works for me
Chrissssssss said:
Was doing some fiddling last night (as mentioned in another thread) and it, for me at least, appeared to be a problem with the program a mp3 was compressed with.
All my lame mp3s work fine but as soon as I copy one which dbpoweramp says was compressed with FHG all mp3s stop after a few seconds.
Click to expand...
Click to collapse
Thanks a lot,
It works for me: I reencode all my music with dbpoweramp with lame codec and I don't have anymore the issue.
Great thanks.
Yay. Glad it's working now Pain having to re-encode mp3s though.
can someone please post the registry tweak to prevent music player to stop in standby!thanks!
Hey Guys, i had the same problem.
I just used resco explorer. Selected all files in the MP3 folder and removed the readonly. It worked like a charm. Try this out and lemme know if it worked.
Good Luck!
Amuthan
amuthanr said:
Hey Guys, i had the same problem.
I just used resco explorer. Selected all files in the MP3 folder and removed the readonly. It worked like a charm. Try this out and lemme know if it worked.
Good Luck!
Amuthan
Click to expand...
Click to collapse
if this works you will be my hero of the day
edit: the read only is checked clear after tapping it gets empty but then after reopen its checked clear again?!
what does this mean?
-> music still stops playing
would be grateful for further help
Hello,
I too have been experiencing my 8Gb of music stopping when used with WM6.5 ROMs. Ripped using Windows media 11 (not Lame encoded).
I noticed that when starting to play an MP3, in the top left corner of the screen, next to the CD icon, was a spinning disc. When this disc stopped spinning, the music stopped playing.
My solution was switch on wifi (connected). Press Menu. Press Update Album Art. Press Current Song. The top right of the screen says Link to Gracenote. After some seconds an album cover will appear and the spinning disc will stop. I only needed to update one album and the problem stopped on all MP3s.
Nothing to lose,,,give it a try.
PS. I use a little mortscript to modify the following registry entry that allows me to turn off the screen without headphones connected.
HKLM\System\State\Hardware\Headset = 1
murderdollpf said:
if this works you will be my hero of the day
edit: the read only is checked clear after tapping it gets empty but then after reopen its checked clear again?!
what does this mean?
-> music still stops playing
would be grateful for further help
Click to expand...
Click to collapse
Mate,
I forgot to mention the other part.
Ok try the below steps.
1) Copy all MP3 files into ONE folder. You should not use multiple folders.
2) Now in resco explorer, go to MENU -> EDIT -> SELECT ALL
3) Once all MP3 songs are selected, again go to MENU -> FILE -> PROPERTIES.
4) Now disable all checkboxes like read only, archive, hidden and system files.
5) Then select DONE.
Now you should be good to go.
Note: DO NOT SELECT THE MP3 FOLDER TO MODIFY THE READ ONLY. Even if you uncheck the read only attribute for the folder, it will show as read only if you look at the properties again. Change the attribute of MP3 files and it should work.
I use a 16GB class 6 SD card and it works great for me.
I had already opened a thread to discuss the issue.
You might find more info here as well.
http://forum.xda-developers.com/showthread.php?t=583366
Good Luck Folks.
Cheers,
Amuthan
thanks! it´s unbelievable, copied my mp3s into one folder and did what you said.
while playing the first mp3 it stopped again!
murderdollpf said:
thanks! it´s unbelievable, copied my mp3s into one folder and did what you said.
while playing the first mp3 it stopped again!
Click to expand...
Click to collapse
Sorry to hear that it dint work. I completely understand your frustration coz i was one few days back.
Did u check the attributes of the MP3 files again after removing read only?
Do you face this problem in other audio players like, WMP, S2P as well? I never faced problems in other players.
Since the previous solution dint work, lets try something else.
Remove all ur MP3s in the folder. Just add 10 MP3s first. Try the steps I had given in my previous post. now after removing the read only for the 10 MP3s, try playing them to see if it works. If it does add another 20 MP3s.
You can also try to remove the read only by connecting ur SD card to a computer.
If you still face issues, format your SD card with default allocation size. Try loading the files into one folder and remove the read only attribute for all the files.
I am no techie guy.. if you ask me how it worked for me, i am absolutely clueless.
first thanks for your help!
in windows media player all the files worked without errors.
just copied some mp3 files from sd card to my device and even then with the manila player they stop!
going to flash a new rom and sd is getting formated right now.
because the touch hd is my mp3 device this is really annoying!
no problems before flashing manila 2.5...
murderdollpf said:
first thanks for your help!
in windows media player all the files worked without errors.
just copied some mp3 files from sd card to my device and even then with the manila player they stop!
going to flash a new rom and sd is getting formated right now.
because the touch hd is my mp3 device this is really annoying!
no problems before flashing manila 2.5...
Click to expand...
Click to collapse
Ok. If it does not work even from phone memory, then something else is wrong.
Try energy rom pheonix with Sense 2.1. I think that might work..
flashed to xanny evo 1.5b and what should i say
transfered a fex album with wmp ( fast disc tranfser mode) and tried to listen - stopped after seconds.
then I put these mp3´s ( about 40 not sure) in one folder and put wifi on and updated all album arts.
after that the circle next to music went away and it works so far !
hell yeah
my joy didnot last very long - going to through my hd out of the window and get a motorola milestone just dreaming
Same issue fixed for me
Hi guys,
I had the same or similar issue with the Sense 2.5 included in my ROM.
I my case the issue was caused by the all versions of Manila 2.1 and 2.5 that created files named "AlbumArt_{937436F0-A712-496E-B610-48576D832D91}_Large.jpg" or "HTCAlbumArt.jpg" in the subfolders. I have of folder for each artist and different folders for each of their albums.
To resolve the issue I've only removed all the *.jpg file except the folder.jpg (256*256 pixels). After a soft reset, the HTC Audio Player recreated his own *.jpg named ~HTC_AlbumTitle.jpg. The only thing I don't know is if the name is linked with Sense 2.5 or Dutty's ROM.
I hope It will help someone else.
Re-encoding in LAME worked a treat for me, Thanks a bunch
I flashed this new rom http://forum.xda-developers.com/showthread.php?t=603741
This has the new dump from Leo 2.01 and a new Sense, not sure the number, but I am able to play any of my audio files with no other manipluation. Not sure is this is the this particular Sense Build, or Leo dump, or the cook. But I no longer have the stopping after a few seconds issue.

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