Database Users

Dropped my 8125 - its done

I dropped my fone from the second floor to the first - but luckily the corner of the phone stopped it from hurting the floor any more. It hit the corder where the stylus is and now the screen looks a liitle raised from the keyboard. When I turn it on, it only shows me a white screen.
2 Questions:
1 - can I fix it
2 - can I get another one from Cingular (and how)
I know that I do not have protection on my phone since Cingular will not protect phones that cost more than $300 (when if you think about it, those are the phones you need to protect) Does anyone know how I can get another phone from Cingular without paying?
Thanks

mikeysweet said:
I dropped my fone from the second floor to the first - but luckily the corner of the phone stopped it from hurting the floor any more. It hit the corder where the stylus is and now the screen looks a liitle raised from the keyboard. When I turn it on, it only shows me a white screen.
2 Questions:
1 - can I fix it
2 - can I get another one from Cingular (and how)
I know that I do not have protection on my phone since Cingular will not protect phones that cost more than $300 (when if you think about it, those are the phones you need to protect) Does anyone know how I can get another phone from Cingular without paying?
Thanks
Click to expand...
Click to collapse
getting one without paying isnt going to happen, especially since it shows obvious signs of user inlficted damage. you need to start saving up for your next phone purchase.

So Should I go ahead and try to open it up and see if I can fix anything in it?

In my opinion, I think the LCD is broken, or it could be just the connection loose where the LCD connects to the mainboard. Goodluck!
Clem

clemsyn said:
In my opinion, I think the LCD is broken, or it could be just the connection loose where the LCD connects to the mainboard. Goodluck!
Clem
Click to expand...
Click to collapse
there is a place called www.safeware.com where you can insurace your PDA for about 60 bucks a year... check it out

you may get another from ebay for $400
if the screen and motherboard are not broken, try to get Dopod 838 housing assembly, and replace the housing

So I opened up the entire phone and only found that the InfraRed lens broken off. I don't see where else it is broken. I had everything apart except the screen from the face of the phone. I took off the back by taking the screen off of the guide rails.
I made sure the connections between the screen and the board where secure. With the phone completely open, I tried to turn it on and still got a white screen.
When I plug in the power, the orange light doesn't light up.
I think I'm up a certain creek without a paddle.

Here is an update:
I called Cingular and all they could offer me was the number to the manufacturer HTC (877-878-6944)
HTC sends me to their repair center (888-354-2375)
So I am sending my busted phone to them and here is how the process works:
They get your CCard # to have on file. You send the phone in your own package, your cost. They will get it, diagnose the problem and give you an estimate of cost. If you approve the cost, then they will charge your card for the repair plus $27.80 for return shipping. If you do not approve the cost then they will charge you $27.80 and return you your busted phone.
I'll keep you posted to the cost estimate.

10/26/06 - HTC calls me up and says that my unit will cost $169 to repair and I go ahead and authorize it.
10/30/06 - HTC Ships out my unit and I should get it 11/2

Jesus, 169!

wait wait..u mean to tell me there's no warranty on this device? not even a year?

I don't know how HTC works, but I used to own a couple of HP PDA and PDA phones...and if there's any kind of problem, hardware, software, or even if I dropped the device and broke it (which I did a couple of times), I call the warranty department (of course I had to lie and told them I never damanged it), but then they send me a new PDA on UPS Next day right away with no charge to me..and I send them back my old PDA postage paid....
I don't get it..why can't u do the same with HTC? Like I was wondering earlier...is there no warranty? Coz if there isn't, I'm returning my 8125.

And the Saga ends.
Yesterday got my phone and tested everything to make sure it works. Turns out that they actually do fix what you send them instead of just swapping it out. My case was cracked near the corner and you can see where they repaired the crack.
So there you have it.
- There is a warranty for factory defects, not dropping your phone

anthoj said:
I don't get it..why can't u do the same with HTC? Like I was wondering earlier...is there no warranty? Coz if there isn't, I'm returning my 8125.
Click to expand...
Click to collapse
There is a 1 year warranty through Cingular but it does not cover lose or physical damage, only defects in the product.
My touchscreen developed some issues after about 3 months of use. It was replaced under warranty.
If you drop and break it your warranty is voided. This is pretty standard, insurance covers loss & accidental damage.

Need advice from a trinity hardware guru ....

hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph

ESD?
Sounds like you've br0k3d something.

jlebowski said:
hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph
Click to expand...
Click to collapse
Hi, I did similar thing...I assembled my trinity to change case to white. After the LCD did not work at all.
Of course service said, I broked garantee, and there is some problem with LCD cable plug.

what did the repair cost?
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...

How To Disassemble HTC P3600
I also want to change my casing.
From what I hear ... this may be not such a good idea.
Hoever ... all I can help with is this disassemble manual for HTC P3600 (http://rapidshare.com/files/82751326/How_To_Disassemble_HTC_P3600__Trinity_.pdf.html).
Maybe disassembling, cleaning all the plugs and assembling it again can help (sounds stupid ... but who knows).

thanks ..
one of the problems with the casing i bought was that the metal counterparts of the screws were not(!) present in the new one. so i had to cut them out of the old one, heat them and press them into the new case. luckily, i had ordered two new casings (to change it again after some months when the grey/silver paint would have fell off till total aesthetic destruction - of this otherwise really slick phone - again), because trying to press that counterpart (don't know the word) without heating resulted in total damage
then I had hoped that not only the keypad, but also the electronics plate under the keypad (my "hang up" button still isn't perfect i have no "klicky" feel any more) would be included. no luck here.
so everybody please stay away from trying to change casings or any other hardware issue with your htc phones. i am opening my htc/qtek (before: s100, three units) phones for a longer time now and must say i will stop doing that and return to being a "normal" user. it all gets worse
thanks

I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.

jlebowski said:
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...
Click to expand...
Click to collapse
I went to E-care, the HTC support in Hungary. I was lucky, the expert repaired it free, but in the future there is no garantee

Lucky you ... there is HTC support where you live

my LCD screen broke.
I have replaced my LCD screen because it was cracked, the new screen does not even power up. I can hear wm6 running in the background but the digitizer nor the screen seem to be responding at all. If use the old screen it seems to work fine.
Any ideas or comments on how to get this new screen working?
btw, I have a gen1 htc p3600.

osavioro said:
I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.
Click to expand...
Click to collapse
many thanks for the link! i just ordered the a new keypad electronics plate
jl

jlebowski said:
many thanks for the link! i just ordered the a new keypad electronics plate
jl
Click to expand...
Click to collapse
Always glad to help

White screen, back light off,... repaired

Dear friends
After opening my Hermes a few times I encountered the white screen, I disassembled and assembled again, the display was completely off. I thought the flex cable could be wrong. So, at first I tried to use a soldering gun to seal all solderings (Photo 1). This time the phone showed a part of display. Because, the symptom was not the same, I guest contact between the flex cable and the mainboard had problem. I used point of a knife (make it blunt first) move down to push contacts out (Photo 2). Then I assembled my phone, everything returned normal. (9h in the morning to 11h in evening to make my heart cheerful again ).
I write my experience here for someone who open their phone and encounter the symptom like me.
Good luck.

Sadly didn't work for me. Stil no backlight!
unicorn78 said:
Dear friends
After opening my Hermes a few times I encountered the white screen, I disassembled and assembled again, the display was completely off. I thought the flex cable could be wrong. So, at first I tried to use a soldering gun to seal all solderings (Photo 1). This time the phone showed a part of display. Because, the symptom was not the same, I guest contact between the flex cable and the mainboard had problem. I used point of a knife (make it blunt first) move down to push contacts out (Photo 2). Then I assembled my phone, everything returned normal. (9h in the morning to 11h in evening to make my heart cheerful again ).
I write my experience here for someone who open their phone and encounter the symptom like me.
Good luck.
Click to expand...
Click to collapse

I had a problem with no backlight but fixed it when I replaced the flywheel. I was trying to update a replacement jasjam I'd bought off of ebay but when I replaced the new flywheel with the old the backlight wasn't displayed so I tried the old motherboard with the new flywheel and the backlight was on. I don't know how it affects the backlight but it did. If you can get your hands on a cheap bung phone or have a REALLY trusting friend then try that.
Cheers...

ultramag69 said:
I had a problem with no backlight but fixed it when I replaced the flywheel. I was trying to update a replacement jasjam I'd bought off of ebay but when I replaced the new flywheel with the old the backlight wasn't displayed so I tried the old motherboard with the new flywheel and the backlight was on. I don't know how it affects the backlight but it did. If you can get your hands on a cheap bung phone or have a REALLY trusting friend then try that.
Cheers...
Click to expand...
Click to collapse
Sorry mate, what do you mean with the flywheel? English is not my mother language and what I have found in the net for that word does not mean anything to me. Can you provide me with a better explanation? I do have the same problem as the guy which writes above you.
Cheers

The little wheel on the side of the Hermes. I replaced the board That has it on it and it fixed the backlight issue.

Just fixed my Digitizer

I have just got my replacement digitizer in the mail 2day from Hong Kong and installed it just now, all is working perfectly as new again. I did a hard reset when the touch screen was first playing up, so I have lost all my themes, settings etc but luckily my office docs etc are still intact.
Anyhow, I made a video on how to replace the touch screen, its only quick as I did not go from the disasembly part, as there is already videos and tutorials on this, so I just documented on the actual digitizer replacement, which is actually basic 2-5mins work, but I thought a vid would be good for any noobs needing it in the future.
Once I edit it all up I will post the video here.
If anyone needs help on replacing the digitizer just ask. DON'T be tricked into buying the LCD + Digitizer if you only need the touch screen, as it is very easy to do without the lcd, though some ppl disagree.
Thanks for reading, thread will be updatd with Vid asap.

Hi X86
I have a crack on the upper plastic case, thats prob. why I have dirt showing on screen. In your opinion where is it located and can I clean it ?

It seems as if (if the crack is on the actual original housing, not just a add-on case) that dirt/dust has fallen down inbetween the digitizer and the LCD, so you can see it through the touchscreen right?
This is fairly simple to fix, you will either need to patch up the crack with silicone or something (best from the inside so it does'nt look messy) OR buy yourself a whole nw housing which cost about US15-$20.
Then just pull your elf/in apart and use cotton tips and wipes to thoroughly clean the LCD and insides.
If you need any help, just let me know via PM or here.
?Good Luck!

Thanks
That was my feeling, now I just need courage to take apart the casing (either repair or replace )

Thanks for bringing up this issue in the forum and extending your hand to others.
I appreciate it alot.

Hi x86
I have read the sticky for disassembling the elf. Can you tell me if it's necessary to unscrew anything and remove the rear speaker in order to remove the front panel ?
Edit: I think I found the answer in the next pics, the 4 screws attach to the front panel, right ?

Hi, i've just entered the world of winmo. i've recently wrecked my Elfin. But i can't seem to figured it out whether it's the LCD or the digitizer is broken...
1) my Elfin's screen turns to white with a few red and black stripes on the lower left corner, it doesn't react to any touch gesture.
2) i can still activesync the device and seems that my SD card is still working, i could copy out my PIMcontacts...thank goodness
3) the alarm still rings the next morning, i assume my device is still operating, of course now i've taken out the battery.
4) i've ask the phone shop for repair enquiries and they said that the replacement parts are not for retail selling in my country, Malaysia... so it needs to send back my Elfin to OEM and takes about 3 weeks time and cost around USD $ 130 bucks....
5) my friends told me it wasn't worth it, thus i was thinking of looking for help online and finally i found this thread...
6) can anyone offer few pieces of info? i thank you 1st.

bjonmy said:
Hi, i've just entered the world of winmo. i've recently wrecked my Elfin. But i can't seem to figured it out whether it's the LCD or the digitizer is broken...
1) my Elfin's screen turns to white with a few red and black stripes on the lower left corner, it doesn't react to any touch gesture.
2) i can still activesync the device and seems that my SD card is still working, i could copy out my PIMcontacts...thank goodness
3) the alarm still rings the next morning, i assume my device is still operating, of course now i've taken out the battery.
4) i've ask the phone shop for repair enquiries and they said that the replacement parts are not for retail selling in my country, Malaysia... so it needs to send back my Elfin to OEM and takes about 3 weeks time and cost around USD $ 130 bucks....
5) my friends told me it wasn't worth it, thus i was thinking of looking for help online and finally i found this thread...
6) can anyone offer few pieces of info? i thank you 1st.
Click to expand...
Click to collapse
That sounds like both a Digitizer and LCD issue.
Red and white strips is caused by the screen, while the phone not sensing your fingers is caused by digitizer.
But you still managed to use something like mymobiler to rescue your stuff right?
Yeah, you're in Malaysia right? In Singapore, to get this items, we have to get it off ebay or dealextreme.com.
But be careful with this, it void warrenty.
If you send it to HTC service centre, it may cost $160> Singapore dollars.
Cheers,
Jeremy

UPDATE: Broken HARDWare XPERIA X1 Repair on YOURSELF : FULL GUIDE

Before Reading,
Don't forget to --> click thanks button if you found my post useful, you won't be killed if you click that button LOL
Click to expand...
Click to collapse
Inspired from members' aging x1 and SESC full of crap... I'm gladly introduce you this full guide that isn't supposed to be exposed. But IMHO, it is supposed to be known by X1 owner.
I think every X1 headset is out of warranty now. While Sony Ericsson Service Centre is always full of crap, bringing broken X1 is absolutely not good idea.
They will asking "faithful" price sometimes the price is higher than the phone itself. Shame on Sony Ericsson.
So please read this guide before you bring your phone to SESC or any Service Centre.
NOTICE: However I'm not responsible to anything. SO take on your own risk!
1. What is in your X1?
Download these pdfs to read the components in your X1
a. Component in your motherboard (Advance user)
b. Component in your handset (Moderate user)
2. How to (dis)assembly your X1?
Download there pdfs to (dis)assembly your X1 in proffesional way
a. Videos in PDF (high bandwidth ISP or no FUP ISP)
b. Pictures in PDF (low bandwidth ISP or limited quota ISP)
3. How to diagnose and repair your broken X1?
Download there pdfs to repair on yourself
a. Problem and solution related to mainboard (Advance user), (!) read "Component in your motherboard
b. Problem and solution related to phone component (Moderate use)
Additional Fixing COMMON ISSUE GUIDE
(thanks to Hkt, triondave, mymailx and russell.eclair (aka rx.eclair)
Taken from local forums and some from XDA-Developers, it's weird some of these methods are never been shared to here...
1. Broken Flex Cable
Diagnose:
a. When slide out, the digitizer (touchscreen panel) isn't working (screen might be working).
b. When slide out, the screen goes blank
c. The mic and front camera buzzing
Repair:
a. FIRST Aid, (It's temporary and somehow fail if you are not skilled, in unkown way)
First method "Tape Patching",
- You can also apply this method preventing this problem while you like using the XPERIA X1 keyboard.
- As easy as ABC, just put insulator tape on the scratch side of flex cable -see blue rectangle with red 'X' inside.
- You may put on another side but it will give a hard slide-out.
Second method "Arc Manipulator", (it's working)
- Try this when you are failing from the first method.
- You can make a very thin plastic with a proper size -see black rectangle with red 'X' inside- and the thick of the plastic should not be thicker than half height of left compartment -see gray rectangle. (I use broken Lego, about 2-3 mm thick and 1x2 cm large)
- Glued it as close as possible to the edge of the 'arc' flex cable -see yellow line.
Explanation: So even the flex cable being retracted while the slider out, the position of 'arc' flex cable is manipulated as closed slider flex cable position. You've got to be sure that the thick of the plastic will not make the flex cable out of the housing so for assurance, try to move the slide locker upside down several times -see gree rectangle.
Click to expand...
Click to collapse
b. Replace with new flex cable
- search on eBay is the cheapest price. In my country, the price is usually half than local shop but need to wait several weeks.
- After buy the replacement, see the guide to assembling your phone above
How long will it last?
- It's various based on how often you slide it out
Prevention:
- refer to point a.1 (isolate the flex cable) might be useful
- slide it out smoothly (because every time you slide it out roughly, the flex cable being tracked)
- Never / once upon time to slide your X1 out.
2. Unreponsive keyboard
It's very easy to repair it...
[Tutorial] Cleaning X1 Keyboard (Disassemble)
NEVER! follow the threa that is started by hatlo0or, because it is just horrible for beginner and offensive word for some person.
3. Scratching Housing
There's no other way to make it as new, replacing the houding is quite cheap right now. I found that the price varies from 12 to 70 USD.
Which one to buy?
I bought 3 housing for me myself and 1 for my friend.
* I compare those, priced arround 12 USD is better built than priced arround 20 USD.
** the 12 USD is fitted well and the chrome is shinner than 20 USD, the 20 USD Priced is not fitted and quite tricky to assembling it.
*** However the arround 70 USD is the best because it's complete. The housing with 12 and 20 USD have no keyboard but the 70 USD is quite good with keyboard.
Now I am using the keyboard and backplate from the 70 USD priced housing. but for front case and rear case, I used from 12 USD priced housing. As soon as, bought a leather case to prevent it from scratching...
Update!4. Unresponsive Volume Key
Okay, it has been long time that I've been vacuum. After 2-3 years, my X1 has been so terribly damaged. Now, I'm gonna share something else to you all. I dunno know how much people will be helped by this thread since only 20 persons who give comment while 8000 eyes (2x 4000 ppl) read this. But who care? so far there's noone complain.
To be honest, I finally buy another brand new XPERIA X1 from local shop (old stock) with great price because my X1 is what I called "un-help-able"LOL. The problem is unresponsive volume key.
First time, I think it is caused by faulty button but I don't find it wrong after checking up. And after several days' analysis, I found that it is caused by something on motherboard (but I could not determine which one, someone know?). However, the solution is just put something (paper, clip with thickness less than half milimeter) over the USB port (there's a slight gap between the housing and USB port) so it will push down the USB Connector (and Mother board), for unknown reason, your volume key back to normal.
I'm surprised that there are still ones who use X1 since the only person I know using this X1 in my city is me... lol
I just love X1 unfortunately death Sony Ericsson just like White Star Line who make Titanic for becoming so weak.

Thanks for sharing and the credit ;-)

looking good, hope it will be kept up to date
stuck it for the time being
BR, DK

Great GUIDE,THX

Your information is very useful
Your information is very useful and I learnt much from it! Keep working...

Very usefull thread it helped me a lot when I was changing broken display for a new one

OnThomaz said:
It helped me a lot when I was changing broken display for a new one
Click to expand...
Click to collapse
Hi! What instruments have you used to disassemble the phone and to change display? I want to change display touch sensor - mine is totally scratched.

J0hnTR said:
Hi! What instruments have you used to disassemble the phone and to change display? I want to change display touch sensor - mine is totally scratched.
Click to expand...
Click to collapse
It is named aas digitizer not touch sensor.
It's tricky if you want to separate those parts.
You need only:
1. Micro- scissors (No idea how to say it in English) but razor blade is okay (I always used my husband's)
Just very careful to slide between the display and the digitizer or it might break your LCD as well.
Suggest you to search on youtube maybe there's no tutorial about how to replace X1 digitizer but there's a lot tutorial how to separate 'em on other models.
Just watch and learn from those videos. After you have courage, just try it. But I won't take any responsible for you acts. Because everyone's skill is different, I have no idea on yours. One advice from me is be patient and don't execute any acts until you are really sure on what you do.

VSJ said:
It is named aas digitizer not touch sensor.
It's tricky if you want to separate those parts.
Click to expand...
Click to collapse
Wow. I knew it will be hard to disassemble Xperia X1..
And then I looked into the Disassembling Guide - it will be impossible to disassemble it at home!)
Thanks, will search for some repair center!

Wow,, thanks! Great one

Thx for the great GUIDE)
+1

Broken link
The link to the 'component of the motherboard' is broken (goes to ad fly and no further). You can still find it under your My 4shared division of the website, from another download..
downloading now, thanks.

the_analyst said:
The link to the 'component of the motherboard' is broken (goes to ad fly and no further). You can still find it under your My 4shared division of the website, from another download..
downloading now, thanks.
Click to expand...
Click to collapse
Sorry I don't know about that, I just copy paste the link from a local forum.
You may contact rx.eclair (kaskus) or russell.eclair (xda-developers) for questions about the link and so on

Fix Link
http://www.4shared.com/office/JVcaZCN8/component_of_the_motherboard.html
Here is the Component of The Motherboard of X1.

thanks for posting this.
It sucks having to dissasemble the phone to clean the keyboard every now and then. I wonder, is there anyway to prevent it from ever happening again?

Thanks for the extremely useful guide mate!

thanks as the aging X1 will surely need this.

Nice guide, but i still with the volume/keyboard problems...
Like some others, i have traced the proble to the motherboard, but i can't find the real cause... I think, it might be some cold solder or a faulty ground connection (this may explain why if you push the usb connector, the keys start to work again)

Great Job Bro
Great Job Bro!! Solved Problem with my X!
Thanks (;

Hi guys.
I have an old SE X1 lying around. The keyboard was not working properly, so I sent it in under warranty, but they sent it back saying I had physically damaged the screen, so my warranty was void.
When I got it back it wasn't even switching on, so I opened it up and found 2 small components broken off the mainboard. I don't know what they were but I've taken a photo of their locations, so if someone opens their phone, could they tell me what they were? It would also be brilliant if you could measure their values. I want to try soldering some replacements on...
I can't post the link to the image as an image, so I'll link it here:
dl.dropbox.com/u/98849791/DSC_1531.jpg
I'd love to get this thing working again, I miss it.
Thanks, Jodie.