Database Users

JJ Freezes on Arrival of a new SMS

Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards

Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.

Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...

I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.

I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards

Inherent
If you have an SD card inserted try removing it and see if the problem persist.

What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.

universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.

I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards

I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!

I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...

Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...

Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.

im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?

I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500

a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks

HELP! Messages not showing...

Hey yesterday i noticed a major issue. I was sending quite a few texts and in turn receiving quite a lot back. However after receiving about the 1st four messages they no longer began show up and my tone didn't go off. The only reason i noticed that something wasn't right is because the screen lit up and when i went to inbox there sure enough was an unread message- even though the screen never displayed a new message!!!
Today I'm still experiencing the problem...along with an obviously related issue. Ocassionally when i click on messaging it simply won't open and i find myself soft resetting the phone or turning it off and back on.
Obviously this is a major problem for me!...Please help me! Everything else is fine!

Oh and sometimes the phone randomly wakes up :/

bump!
i got the EXACT same problem, it is so annoying..
it shows no number of unread messages at the enveloppe on the today screen, however when you go in the message boxes there clearly are some unread messages, both e-mails and text messages..
is there ANY way to fix this? it's so incredibily annoying!

Have any of you tried removing some old messages?
I know I had some trouble with messages opening slow, but when I deleted a bunch of messages (and emptied the "deleted" folder), it worked great.

tried that just now with no luck, works on no other panel either..

I deleted my messages too and also uninstalled xperiatweak as ive heard this can cause problems...i havent yet had a chance to check the progress but as for the messaging tab opening up i dont seem to get that issue anymore *touch wood*. I
have noticed however that i get the occassional overload of device.exe errors and i mean overload...once one pops up about at least another 5 do! Even if i press send report or don't send report...it happens. I end up pressing the panel key :/ There are some definate bugs that need sorting.

Actually still no luck with xperiatweak gone...i got quite a series of device.exe errors and then after they'd gone i went to click on messaging and once again nothing happened...nor would contacts show! i think i may need to hard reset the phone!

megh i'd hate having to do a hardreset, don't want to lose my installed appz and having to install plus configure them again >_<

ive just done a hard reset...which i agree is a pain! But wow i forgot how fast the xperia is...i think im going to keep which apps i install to minimum and only install what i need. Obviously the error has been picked up from somewhere... What apps did you previously install? Maybe we have something in common?

torch button, mplaylist manager, neoFTP, pocket scrobbler, remote touch, skype, total commander, xchange r8, youtube panel, google panel, windows live panel... oh yea and tomtom7..
probably some stuff i left out due to them already being uninstalled.. maybe they left some traces in register i dunno..

pardon my french but f*ck this, i just did a hard reset too, will install the english rom too.. stupid dutch windows mobile.. (i know it's not the languages fault but it's an ugly language )

After hard reset...it has just happened again. I then thought it might be vistahide battery as come to think of it it didnt happen before that...been sending testers after getting rid of vistahide and everythin else ok. But i only have the new panels installed...no other add-ons now! So god knows!

Still experiencing this problem from time to time...very annoying! Hard resetted twice and no luck as such. It really is very annoying as i often miss messages if i don't see the screen wake-up Please...anyone know a solution or have this issue? Thanks

Bump .

Anyone?....

"zoelucker
Oh and sometimes the phone randomly wakes up :/"
noticed it happens whenever my mobile got a full bar 3G receptions... what about you guys?

Yes ive noticed a random wake-up and ive thought 'oh that must be another message with no sound grrr' then i look in messaging and no message...so wasn't that and was jus a random wake-up.
It is really starting to irritate me now and today my alarm didn't sound when it's been fine since i've got it! I wondered if the problem was connected? Do you think the new update (well not officially released yet)...the new rom or whatever would solve the problem? Please any light on this...the messaging one is my main problem because I can just set another alarm clock but for messaging...its what a phone should be able to do. Thanks.

Seems like there are few people who are experiencing this problem.
I have the same problem as you all are. I've tried emptying the message but no luck.
If hardresetting doesnt work, then the problem doesnt related to any kind of software we installed?

yea i hard reset twice so i know it doesnt

Its driving me mad now! Its the only issue i have with it and its a real shame because i love my X1 otherwise. Do you think the new FW will solve my problem?
I was receiving messages fine 20 mins ago and then 5 mins ago i got a random screen wake-up but thought it was a message that hadn't come through properly so i tried to go into messaging but it wouldn't open up....i tried everything. clicked it so many times. changed panels. nothing. in the end i had to soft reset the phone :S

SMS issue with updated rom 1.66 WHY??

Hi,
I updated my ROM as soon as it came out in January.
I have been using my HTC HD2 on and off over the last two months due to its niggles but thought I would give the phone one more chance.
To my dismay again - I having issues with sending and incoming text messages.
For example
There was about a 3 hour window today where I suspect I was not receiving any text or sending any.
I noticed this because I phoned vodafone to give me an automated SMS message to tell me how many mins I got left. But after 2 attempts and left it for 90 mins, no messages came through.
I also sent out a couple of texts but noticed the delivery reports were shown as not delivered. These were two several different people.
So I thought this must be my phone then.
I switched off my phone and back on again, voila the messages I had sent were delivered 30 secs after my phone was switched back on.
I phoned up Vodafone again to get automated text message - viola the sms came within 5 seconds.
Question
What cause the cessation of incoming and outgoing messages in that 3 hour window? Could an app/update running in the background could have caused this?
Is this a common issue even with the latest official ROM update? Is there a fix?
Please help as this issue along with short battery life is making me thing whether to get rid of phone.
But I also love the other features of the phone - for that reason I want this fundamental feature of sending/receiving SMS message to be resolved.
Thanks -rant over

that sounds just like the original sms problem.
did you use backup software when you upgraded? with the wrong settings, when you restore it can cause problems by writing back some old system files.
could be as easy as a hard reset.

no I did not use any backup software. literally just installed the new ROM and then had to install all my programs manually in again. any ideas? it does seem like the old sms issue as the problem is much less frequent but annoying nonetheless lol.

Boro22
Sorry to hear all your disappointing references your having with your HD2.
I not long after getting myne when had rom 1.48 and now 1.66 never have had any SMS problems(although a fix was installed by HTC straight away apon purchase)
I then installed a app to disable Sence Sms (sorry cant find where i got it from) being processed by Sence as it created a few limitations i liked in windows sms .
Any way by shifting the total responsibility back to Windows Sms functionality > i have never to today experienced a single problem with stuck sms.
I hope this helps.

but my problem is very intermittent. could a program running in the background cause this issue

I have an O2 HD2 which came with ROM V1.43 i had no issues with sms. I installed the V1.66 ROM...still no issues! It may be something to do with your network? might be worth trying a different networks sim card to prove???

I thought the same but i have no issue with my old phone. strange huH?

tmous hd2 lockups, have to reset 5 times a day

i am getting some lockups on my hd2.
i have had it for 4 days now and it seems to be getting progressively worse.
it seems to have something to do with texting.
when i text there is a long (20 seconds or more) pause before you can enter text.
sometimes after sending texts it wont go back to the home screen.. the phone then will lockup with only the start menu showing..
at this time nothing works.. i have to reset the phone via the HD2SoftReset button i installed from the HD2Tweak program.
any ideas on what is going on?

I had the same problem as you before. I fixed it by deleting my txt from time to time. So you don't store too many of them on your phone.

thats crazy, i never deleted the messages from my tmo 3g dash and it never crashed
hope they fix it soon with fw update

aarons6 said:
thats crazy, i never deleted the messages from my tmo 3g dash and it never crashed
hope they fix it soon with fw update
Click to expand...
Click to collapse
yea, it's weird. somehow it takes awhile for hd2 to load previous text messages.

its entirely the fault of the sense messaging app.
keep your messages to around 100 in and out and you will be fine,
or disable sense messaging and use standard 6.5 threaded and you can keep them.
not a great fix but still a fix

Ditto! I'm having the same issue - locking up and freezing... Augh!

I do not have any text messages on the phone and I get dropped data connections all day. If I power cycle it does come back. It also seems to have an issue with updating my "Current Location" on the home screen. All of the other locations weather update but the phone just can't seem to figure out where it is.
Any ideas on this one?
thanks

i was having those same data issues i just called t mo and they provisioned it properly. have you done that yet/

My nexus just erased all my TXT messages :(

What the heck? I had at least 600+ txt messages from all different people, and now they're all gone?!?! I sent a txt message (stock, not rooted, using google's Messaging app), put my phone into sleep mode, woke up my phone a few minutes later to send another msg, and was greeted by an empty thread (with a bud's phone number there but none of the prev. messages), and there were no messages/threads anymore

The exact same thing has happened to me twice so far...

Yep. This happens ALL THE TIME with me. I've been having MyBackup Pro run nightly backups so I don't lose important information. This is a serious bug for me and it's cost me some info that could not be recovered before that I really needed.
I've never had a smartphone that has done this but the Nexus does it about once a week. Now I only lose a few messages when it happens since I back up every night, but the fact the issue is there at all and it just happens randomly is really disheartening. Rooting and using a custom ROM has not helped.

Have all of you tried disabling auto delete?

Yeah, that's not related to this issue. You can have auto-purge off and it will still happen after a while. Just randomly erases everything.

That's odd, this is the first time im hearing of this. I've never had my phone delete anything i didn't want it to.
Maybe it's something to do with the ROM you're using or some tweaks you've done.
Try using a stock rom for a while or something and see if the problem persists

I've heard this happening many times now, and every time it was when using the built in messaging app. So I've used hand cent from day 1.

interesting. this happened to me also. only one time though so far..*knocks on wood.

never had it happen to me (knock on wood) thats a very weird problem :\

This has happened top me once on my Nexus in three months.
It's on the buglist here - http://code.google.com/p/android/issues/detail?id=5669 where they are asking for logs to help identify the issue.

There are already a couple of threads about this. It's not just the Nexus - it seems to be 2.x
see here
http://forum.xda-developers.com/showthread.php?t=667800

PhantomRampage said:
Maybe it's something to do with the ROM you're using or some tweaks you've done.
Try using a stock rom for a while or something and see if the problem persists
Click to expand...
Click to collapse
For the record, while it only happened to me once, it did happen to me and I've never rooted or installed any custom ROMs (I even waited for the official OTA for update 1 to hit me in due order).
Luckily I had a 2-week old backup of SMS to restore and I've since set a nightly backup schedule for SMS/MMS and call log via MyBackupPro.
One thing that may contribute is that I am a pack rat and so have every message that I've gotten since I got my G1 in 10/08 (ignoring that one purge due to this bug and the time when I forgot to turn off auto-deletes and didn't notice until a couple of weeks later). I have threads with several hundred messages in them for the friends I text most...

It does seem to happen to us pack rats, and not very often to those who don't hoard messages. I read somewhere that it was suspected to be an overflow error of some sort, and that people had managed to prevent it by keeping the auto-delete function active.
I am not prepared to do that however. I don't want to deliberately delete my messages that I have worked so hard to collect. I would rather google fixed it.
Hopefully froyo will bring a solution to our problem.