Ok, this is a weird one.
Info: My HTC 8125 G4 is Sim Unlocked, and I'm running WM 6.5 iPhone Killer. I've had 3-4 different platforms from WM 5.1 to 6.0, to 6.5 loaded, including Android. The platform doesn't seem to be the issue.
I recently got a prepaid phone from ATsT (<- Joke) and want to use the sim in the Wzrd. It comes back sim unknown, and the sim manager won't read it. Even tried my wife's expired cingular sim, and it seems to read it fine.
It jumps onto the cingular tower, gets a signal, then drops, every maybe 5 seconds. it won't take incoming, or outgoing calls.
Should I clone the IEMI from the pre-paid phone, or what should I do to get the sim to work in it? I'm clueless on this.
No takes?
No takes? Nobody knows?
EDIT: Could it be the Radio ROM? I had 2.19.something UK, which I "downgraded to", then I flashed it back up to 2.25.11. Still no luck.
Should I try a different Radio ROM?
I would appreciate the smallest advice.
Related
Hello all
My colleague posted this message a couple of weeks ago, but didn't provide full info and as such the replies did not work. :roll:
So here it is. I would be grateful for any advice.
I unlocked my xda I, using a software I downloded from here, which was previously working on O2 UK. After that, it doesn't work with any O2 Sim. It works with all other UK sims (Vodafone, T-Mobile, Orange). But not O2. The O2 sims are ok as they work on other handsets and specifically my unlocked XDA II and other handsets ( I have tried 2 different O2 sims).
But no joy. I even tried to change the GSM frequency on the XDA through boot loader (even though I didn't have to), but no joy. I have gone through the auto config several times. but no joy. I even re-installed the latest O2 firmware and radio update (from the O2 web site), but still no joy.
I am running out of ideas. Does anyone have any idea? Should I try and downgrade the firmware and radio stack and try again? Can I do it from the original CD?
I would be grateful for any ideas.
Cheers
Nima
Can you tell us the nature of the error with an O2 sim, what is shown at the signal level meter, what happens when you attempt a call etc. Please leave the radio stack alone, your phone is working on 900 and 1800 bands so that is not the problem. Was the sim that you have at the moment working on this phone on O2 before the upgrade.?
Hello Thank you for your reply.
When you turn the phone on, it asks you for the SIM pin and the device works fine in every other way. But you get no signal. If you try to make a phone call, you get the phone dialer screen and you can dial the number but, obviously, it disconnects more or less immediately. If (from the phone dialer screen) you try and go to options it freezes and doesn't show you the options screen and then you can only exit the phone dialer. Also, I put the GSM frequenct back to what it was. I haven't changed anything in the bootloader mode anyway. I had problems with the original O2 sim after the upgrade (funny enough, it worked for a day or two), but now i don't have that sim as the contract finished. By the way, both of the O2 sims I am trying now are contracts and NOT pre-paid.
Well here it is. I hope this helps to let you figure something out. I would be grateful for any ideas. What about formware downgrade? what do you think? could it help ? is it even possible?
Thanks a lot.
Nima
It presents as a blocked phone, if you look closely at the signal meter after a soft reset you may see the signal come up but then drop back to nothing. It may be coincidence that it stopped working with O2 2 days after the upgrade. I have seen this happen with phones that either have been subject to insurance claim or where a contract was not fully paid up for the 12 months, however it usually means it will be blocked on all networks. It does not look like a rom downgrade will work, also as said before, if it works on Vodafone it should logically work with all other 900 mhz bands.
Hi,
I just bought an MDA Pro direct from T-Mobile's website and it was delivered today. Unfortunately, while the PDA side of things works perfectly, it won't connect to T-Mobile at all.
On the 'T-Mobile' start up screen it displays the text 'No GSM' above what I think must be version information.
It reports 'no service' in the phone status bubble, and SIM Manager says: "Only emergency service calls can be made without a PIN" When I enter the PIN I was given, nothing happens. I think it goes into 'change PIN mode' because then I can put two more 4-digit numbers in (it doesn't matter which!) and then it says "Unknown PIN Status. Unknown PIN Error"
Unfortunately it isn't just a SIM problem as the SIM works in my O2 P800.
I've spoken with T-Mobile and they want to swap the handset, which would be fine if they had any in stock! I'm wondering if anyone here had any advice on ways I could try fixing this short of waiting for them to get in touch and tell me they have another handset I can try.
Any suggestions would be much appreciated!
Hi,
what is your local provider ? Is it T-Mobile, Vodafone, E-plus or O2 ?
The mda pro only works with a t-mobile sim !
- Superbowl
Try to clean the sim before putting it back in the MDA Pro,
Generally works for me!
i had the same problem with my jasjar here is Australia......my sim works on any other pda and phones but not the jasjar.....apparently the sim that i have or some of the new sims have a little higher voltage than normal.......and the jasjar dont like it.....so what i did was replace the sim with another one and that worked......al they had to do was port my number to the new sim......but before it did that tried to put the sim in first and it started to look for a network so i knew this was gonna work......becoz before when i put my old sim in it just says invalid sim or no sim........so try replacing ur sim with another one......perhaps try and get an old sim maybe the sim has some in stock.....i bet ya that will wrok....good luck
Thanks guys ... I'm trying to find an older T-Mobile SIM to try. It's just frustrating! I've tried giving the SIM a wipe, to no avail. If it is that the SIM is slightly incompatible, T-Mobile sending out another unit won't really help, right?
How annoying!
If anyone else has any great ideas I'd love to hear them!
try using someone elses sim and put it in the device and give it a try to check if its definitely the unit and not the sim......when i rang the tech support for optus thats what i was advised.....and they were right....sim voltage was the problem......anyways try getting another sim.
Contact customer services.
The problem sounds like you SIM is too old.
They should ask for your SIM serial number, if its too old they'll offer to send you a new SIM or something else to make it work straight away??? :wink:
The MDA PRO as its a 3G type phone with WCDMA it needs a diffrent sim card that is usaly known as a 3V USIM.
Its the same on Three in the UK, the sims from their phones will only work in 3G phones not standard GSM ones and vica-versa.
Old SIMs (from about 5 years ago) are rated at 5 volts. Newer ones are 3 volts (not just for 3G). Trust me, I work for a certain mobile phone company who sponser West Brom. ;-)
The problem will be fixed in a future software upgrade. But for now you need a new SIM or your phone unlocked.
Trouble is, this *is* a new SIM... I'm moving back to the 'hardware fault' diagnosis I think.
I went to a friendly carphone warehouse shop in Oxford and tried a new (and definately working) T-Mobile PAYG SIM and that gave exactly the same error.
Maybe T-Mobile need to send me a 3G SIM. I guess I'm probably just going to have to wait until they can send me a new handset to see what happens.
Ho hum!
There's no such thing as a 3G SIM. The 3G gigery pokery happens on the phone. There is no need for a different SIM. The MDA Pro has a problem with SIMs with certain serial numbers (Don't know which coz I'm not at work). You need either a SIM that the phone likes or your phone unlocked. Call customer services if you still have your phone.
Had the same problem allready twice in 2 weeks.
One time a soft reset made the device working again - another time I had to take out the sim card and put it in again, then it worked. But all email accounts were gone and had to be installed again.
Chris
Slave1 said:
There's no such thing as a 3G SIM. The 3G gigery pokery happens on the phone. There is no need for a different SIM. The MDA Pro has a problem with SIMs with certain serial numbers (Don't know which coz I'm not at work). You need either a SIM that the phone likes or your phone unlocked. Call customer services if you still have your phone.
Click to expand...
Click to collapse
Hi, thanks for that reply... it seems very useful! If you could post/pm me the numbers of those SIMs that the MDA Pro is unlikely to like I'd really appreciate it... customer services aren't striking me as very helpful (and certainly not knowledgable) and I can tell that if I call them they're still going to say: Wait until we have another handset in stock and we'll see what happens then. Which doesn't help me much as who knows when that will be?
Thanks!
Any SIM serial not starting with 06 or 07 will be affected by the issue.
eg 90043575, the serial starts with 04.
This will be fixed with a software upgrade in the future, in the mean time you either need new SIM or you handset unlocked. For either call customer services.
I got my MDA Pro a few days ago also, had the same problem as you, basically the handset is network locked, not sure how they managed to lock all UK network, basically give Tmob a call and make sure your stay on the line until they provide with an unlock code, i got mine, now my old sim works and my handset is unlocked
I got my MDA Pro a few days ago also, had the same problem as you, basically the handset is network locked, not sure how they managed to lock all UK network, basically give Tmob a call and make sure your stay on the line until they provide with an unlock code, i got mine, now my old sim works and my handset is unlocked
i had the same problem with my ASUS P535 (here is France) with new SIM card.
seen from :http://vip.asus.com/forum/view.aspx?id=20070818011855796&board_id=6&model=P535&page=1&SLanguage=en-us
Thanks.
I had the same problem BUT-
I had the same problem but i had been using the sim card successfully with the exec for a year, after a hard reset it doesnt recognise the sim. will a ROM upgrade fix it or is it a hardware failiure?
My solution
lauriewsmith said:
I had the same problem but i had been using the sim card successfully with the exec for a year, after a hard reset it doesnt recognise the sim. will a ROM upgrade fix it or is it a hardware failiure?
Click to expand...
Click to collapse
I had this happening to me just last week with a card that works all the time. Then followed that I had no sound coming off speakers or bluetooth. In my case it was a third party software problem. Don't ask me which as I install and uninstall too many applications and my Uni gets in a tangle sometimes. A soft reset instantly (in terms!) restored phone activities and sound, so I recommend a reset if you haven't tried it already. Maybe you will need more than one.
I have a Qtek 9100 running the latest ROM and radio, etc on the Cingular network. The other day I get no signal, and reboot do not fix the problem. I take the sim card, and put it in a different phone. The other phone gets a signal, but says I can make emergency calls only. After about an hour on the phone with a Cingular rep I agree to drive to the store and get a replacement card. The replacement card fixed the problem. 4 days later, I am back to the same problem. The cingular rep is now blaming the phone after they can't figure out whats wrong. He is telling me the phone is "Zapping" the sim card. I find this hard to believe, but has anyone had this problem before? Has anyone ever tried to do an RMA with Qtek? Any help would be great, as i'm ready to put this 9100 on ebay and be done with it, unless an RMA with Qtek is worth it.
Happened to me last week with my 9100 (still running the original ROM). Got a new SIM and it's been running fine since.
i've had my 9100 rom on my 8125 for acout 2 weeks now without any major problems. the only problem I have is that it switches back and forth from gprs to edge a lot, but it doesn't bother me.
have you tried to reflash back to the cingular rom? it couldn't hurt.
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
aqueous said:
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
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Click to collapse
Aqueous, very much the same problem here. I got my Qtek9100 yesterday and I am connecting to Cingular. When I switch on the phone it takes forever to latch to network. The
Y.
Y..
Y... keeps happening for ever and ever. But once, it latches it stays on to it firmly. If I put the sim in my old phone Nokia3230, it just connects to cingular with a snap as soon as the phone is switched on. When I tap on the " Y " region it shows "searching...". I also tried doing a manual/automatic network detection in settings. During the time the "Y. Y.. Y..." keeps going, the manual detection of networks doesnt show a single network in the list. I dont know what could the problem be, since the sim just works perfect in old phone.
By the way, what does
aqueous said:
When I ran *#*#364#*#* GSM utility, it would give me no data at all..
Click to expand...
Click to collapse
do ? Can you let me know ?
Anup
I have been running my Wizard fine for about two weeks on a Vodafone SIM. The phone is o2 supplied, but I have CID & SIM unlocked it and sucsessfully updated the ROM to the Tmobile 2.26 base and Faria's WM6 on top.
However, after resets recently, the handset refuses to accept my SIM card, and either report that the SIM is invlaid, or is missing completely.
Turning radio on and off sometimes picks it back up and it is fine until a reset. However, I now seem unable to get the radio back at all
I would really appreciate help on this one, as I am lost without my phone!
Many thanks
sounds like a bad sim, speak to your mobile operator, they should send you a replacement.
SIM is work supplied unfortunately.....tried to persuade the boss to get it changed, but he tried it in his Nokia 9500 and it worked ok, so no joy
How easy/cheap are SIM's to clone? I guess that could be my next option....
Bought a 2nd hand hero (tmobile). Unlocked it with http://www.unlock-now.com and put my O2 sim card in... and nothing. Have tried with my prepay O2 card, PAYG O2, 3 and T-mobile cards and only the T-mobile one works.
Flashed it with various different ROMs but each time I get no service; when I go to \mobile network settings\network settings\search networks I can see O2-UK but when I select it I get "your SIM card does not allow a connection to this network" (although it works in my Touch 3G).
BUGGER! have looked everywhere, but for the life of me I can't find a fix for this.
Would really appreciate any suggestions; my Touch 3g is very flaky and I need a reliable phone asap- live deep in the country and wife about to have a baby!
Firmware version 2.1
Kernel version 2.6.29-8d063048
Baseband version 63.18.55.06ju_6.35.09.26
Build number 2091203 hero_generic_wwe
Software version hero21-community-1.7
G2 Touch/T-mobile splash screen on boot up
Running HERO21-1.7-Community-signed ROM
i bought this http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=290381617887&ssPageName=STRK:MEWNX:IT
Works absolutley perfect! On any locked Hero on any Network!
pounana,
i too had a t-mobile hero, and got a code from unlockr, and all worked fine with my o2 sim.
have you tried contacting unlockr? sound like the code didn't unlock the phone....?
don't know what else to, BUT, when you get it working i've got all the settings from o2 for the mobile web and mms. i would post them now, but haven't got them to hand, will do soon
good luck