Database Users

Freezing in WinMo messaging

Anybody have this happen to them all the time?
When I exit a mesage, the message list will usually freeze for maybe 3-5 minutes
Very annoying.
Fix anywhere?

Anyone?

Can't say I've had this problem, sorrry.

Americanmetal said:
Anybody have this happen to them all the time?
When I exit a mesage, the message list will usually freeze for maybe 3-5 minutes
Very annoying.
Fix anywhere?
Click to expand...
Click to collapse
yeah, that happens to me too--my best guess root-cause is that it's due to the fact that I have TONS of text messages that I've been keeping over the years.
I always notice that it's worse right after I've flashed my phone and restored my data. I think this is because it's re-threading my messages.
I don't have any fixes or work-arounds, but perhaps my theory might inspire one!

Americanmetal said:
Anybody have this happen to them all the time?
When I exit a mesage, the message list will usually freeze for maybe 3-5 minutes
Very annoying.
Fix anywhere?
Click to expand...
Click to collapse
Yes, annoying. I delete the thread of messages I have with someone that I notice takes a while to close and then it's speedy again. This is a frustrating solution because you can't keep much of a history, but at least it speeds thigns up a bit.

I have the same problem, though it doesn't last for 3-5 minutes, thankfully. According to my MyPhone page, I have 1174 messages. This doesn't sound like very many to me.
I notice in Task Manager that SMS takes over 2 MB. Maybe this is part of the reason for the sluggishness?
Another (minor) annoyance is that, in the Windows SMS app (I don't use Touch Flow), when I tap "reply" to a text, the program will take time to thread the messages from that sender and then load the SIP (I use Swype currently). Next, the SIP goes away and I'm left with the cursor at the bottom of the screen in a blank area for my reply. I have to reactivate the SIP and wait for the screen to redraw again before I can begin typing. Seems like weird behavior.

I had this issue and identified it to the threader feature in 6.5 when you have large amounts of messages, just disable threader feature under settings menu and issue will go away..

wildman said:
I had this issue and identified it to the threader feature in 6.5 when you have large amounts of messages, just disable threader feature under settings menu and issue will go away..
Click to expand...
Click to collapse
or you can just use MyPhone to archive some messages... again, when you add or subtract a large amount of data from your sms database, your phone will take some time to re-thread all your messages.
Eventually, when all the messages are threaded, you won't experience the slow-down.
I think this is LESS about WinMo, and MORE due to the fact that we really, really need Snapdragon processors

Newest ROM fixes this problem. At least thus far! Yay.

laserbeme said:
Newest ROM fixes this problem. At least thus far! Yay.
Click to expand...
Click to collapse
What newest ROM are you referring to???

Well, the "new" rom from VZW. It's now official from VZW. http://www.pcdphones.com/phone_downloads.aspx?bid=136&cid=1&mid=364&carrier=Verizon Wireless

has anyone tried this "new" rom from VZW?

List of all problems with HTC messaging on Leo - please add any of your own

Dear all
bought my HD2 sim-free and have been using it for 1-2 days now.
it is manila 2.5.19211619.0 & rom 1.48.405.2 (71294)WWE
while we wait for HTC to allow us to use our GBP500 handsets to send SMS reliably, I thought I'd compile a list of other problems with the new HTC messaging interface - perhaps if anybody from HTC is reading, they could use it as a sort of wish-list. Feel free to add your own woes.
also, if anybody knows any fixes for the behaviour i am reporting here - please let me know!!
1. It sometimes doesn't send SMS (well-known issue, sure - texting myself seems to do the trick so far but hardly ideal to have to check outbox every half hour)
2. It cannot mark received/read SMS as unread (if i'm wrong here, please let me know)
3. it is difficult to select a whole bunch of messages - you ought to be able to hold down and drag to select, say, adjacent 5 messages in the "all msgs" view, in order to then action them (eg. retry send ! )
4. in all messages view, the side-scrolling bar does not enlarge itself after a short tap, unlike in eg. file explorer.
5. when you are composing a new SMS, as you start typing letters of somebody's name, some of the contact suggestions are associated with that person's mobile number (as expected) whereas other contacts are suggested with their *email address* (even when you have the mobile number for that contact) so that it tries to send the SMS to that person's email address. Not very clever. if anybody knows how to fix this please let me know.
6. if you use PIM backup to restore eg. 500 SMS, you may mysteriously find the following day that many of them have disappeared. spooky.
7. it (HTC messaging) is so arrogant that it provides no easy way for the user to revert to WM SMS program. not very "make it mine" is it HTC?
8. (thanks to DavrosMackenzie below for reminding me) what a WEIRD bug - when you attempt to put a ! or ? at the end of your cursor when composing SMS, the cursor reverts to a random point in the message and your punctuation mark is in the middle of some random word.
UPDATE: I have sent the above 8 items to HTC support via email on their website.
9. there is no "SMS sent" notification as there was in eg. WM5.0

Largely speaking I only see 7) as the issue. If the Windows messaging app were easily available then you'd simply be able to choose between a flawless functional app versus stylish but primitive.
However personally I still haven't found a way to revert the the Windows messenger app, all the methods I've found here on the forum fail to work fully. So then I guess I'm stuck too with the other points mentioned. It's all ostly minor to me except 1) of course. If I need to any more complicated message organizing I just do it through the MS My Phone web interface and sync.
Also 4) is a feature not a bug The expanding scroll bars are only for the default native controls which need to be dragged themselves, hence the expanding button for easy finger usage. The HTC scrollbar doesn't need that as the whole screen reacts to a sliding finger for scrolling the view.
The inconsistency is a bit odd I suppose but that's what happens when your on an evolved platform rather than a new one.

thanks for the LIST, have you send it to HTC yet?
I have been bugging them about the SMS stuck in outbox issue every 2nd day ...
you also missed out the SLOW loading SMS while there are more than 20 sms-s in coversation view.~

hmm...for me its the no. 4 which is a bit irritating but i can live with it...since in my case it shows both the number as well the email for the same name...
btw...i know this works for some people and for some dont, but messaging problem seems to go away if you select
1. GSM in messaging
2. put the local mesaging centre number...
havent faceda any sms problem till now...

Instead of using pim backup you should use the sync application microsoft my phone....

Lag when opening messages, we all know about that though.
This one i've only seen one other person mention and thats when i come to put a ! or ? at the end the cursor jumps to some random point in the message, basically means i have proof read every damn message and its starting to really annoy me.
I've an un-branded Vodaphone device thanks to mobiles.co.uk and have upgraded the ROM from the 1.43 through to 1.61 and this nagging little bug has been present in all.
The predictive text has become alot better, to the point now where i can write txts much quicker but the other problems make txtsing a nightmare compared to the iPhone.
I was so pissed off with the iPhone by the end of my run with it but it could text like a dream compared with this, i miss my apps sure but if the texting would work on the HD2 i wouldn't be considering moving back!
Not giving up yet though, will wait for a few more ROMS to come out and maybe HardSPL.

uccoffee said:
thanks for the LIST, have you send it to HTC yet?
I have been bugging them about the SMS stuck in outbox issue every 2nd day ...
you also missed out the SLOW loading SMS while there are more than 20 sms-s in coversation view.~
Click to expand...
Click to collapse
the slow sms loading buggs me. i have alot of text messages with my girl and It's annoying to everytime wait a minnit or so. also if you push the soft key menu and wait a second It's loads alot faster.
you may aspect from htc with a phone that costs a fortune it would be near perfect. but this one is nearly done. and dont come with the excuse that no phone is good out of the box, i know that but after al the tweaking i have done to this phone im getting the hang of it. but there are more bugs that anoy me.
1 slow downs in the sense interface.
2. the jittering of the keyboard.
3. the ghost typed key issue
4. and all the minor things what are to many to name.
well htc thank-you for this wonderfull phone. now make it mine.....
btw, could someone tell me where i can find the outbox for the sms utility?

Prom1se said:
the slow sms loading buggs me. i have alot of text messages with my girl and It's annoying to everytime wait a minnit or so. also if you push the soft key menu and wait a second It's loads alot faster.
you may aspect from htc with a phone that costs a fortune it would be near perfect. but this one is nearly done. and dont come with the excuse that no phone is good out of the box, i know that but after al the tweaking i have done to this phone im getting the hang of it. but there are more bugs that anoy me.
1 slow downs in the sense interface.
2. the jittering of the keyboard.
3. the ghost typed key issue
4. and all the minor things what are to many to name.
well htc thank-you for this wonderfull phone. now make it mine.....
btw, could someone tell me where i can find the outbox for the sms utility?
Click to expand...
Click to collapse
To view your outbox, you need to have SMS in traditional mode.
Go to: All mesages > Menu > Settings > Traditional Mode.
Has anyone found a fix for this fundamental function of any phone. And we all know this is not a problem with WM6.5 as alot of us have been using 6.5 for some time (myself on my polaris, using Kostas ROM), so therefore HTC really F#@K this up.

I have another one, the sms notification sound almost never gets activated... I am on 1.43 O2.

Most of the time I have to click "compose new text" when in converstional mode at least 10 times before it actually lets my type! It doesn't matter how many messages I have with that contact so isn't a lag thing!

blackheart2925 said:
hmm...for me its the no. 4 which is a bit irritating but i can live with it...since in my case it shows both the number as well the email for the same name...
btw...i know this works for some people and for some dont, but messaging problem seems to go away if you select
1. GSM in messaging
2. put the local mesaging centre number...
havent faceda any sms problem till now...
Click to expand...
Click to collapse
I got GSM in messaging, and +xxx in the messaging number.
But I still get SMS stuck in outbox every couple of days ...

HTC Messaging is not working with MMS to email. The pictures doesn't have a last name (extension), and will not be reconiced as an .jpg, and therefore not show in correctly.
Larsen

When I create an SMS and enter the first few letters of a contacts name, all available phone numbers for that person are listed. However, the icons indicating the type of contact number (work, mobile, home, etc.) are incorrect. All are displayed as mobile so I do not know which is the actual mobile number and which are the others. Is this the same for everyone else? I've reflashed to 1.48 and installed the SMS patch from HTC.

New SMS issue...

I've searched for this but come up with nothing.
This initially occoured with the SMS hotfix, but is now also happening with the ROM upgrade to 1.66.
When I open a message thread from someone and start writing a reply, as the last message in the thread loads it is like i have touched the screen and highlighted one of the individual messages as it turns black. I can still type although none of the text appears until i tap in the text box again, where all of the text i'd been continuing to write appears.

Hello
Same here am on stock rom and it only happened since hot fix ...and another thing this last 3 weeks Ive started having the sms stuck in outbox randomly in untill I reset the phone ...
Never had this problem before or for a month after hot fix ..Had the phone since November

i've noticed this as well. you can continue to type, but the text doesn't show up until you touch the text box.
it seems that it's doing some sort of enumeration/parsing of the sms messages in the conversation as you can see number of messages counting up in the bracket at the top of the screen before it then highlights the last message.
tedious i agree

I get this but also when I insert a symbol it puts it at the biginning of the message regardless of where I was!

So it's not just me then!
I have also noticed the cursor jumping to the beginnning of the message for no apparent reason.

hi,
yes its discused already here somwhere (im to lazy to search for it ). the sms application normmaly reads all messages and then sets the focus to the last msg. so far so good. to serve the users that complaining about the long time the have to wait until the can answer a message, htc made a fix so you can start typing directly. unfortunatly they miss to disable the routine that is setting the focus ;(. i found out that i can continue typing even when im not seeing what is going on on the screen. after i finished typing my line i touch the display to set the focus back to my text. meanwhile i switched to rom 2.02 and have no problems with lost focus anymore.
regards mad

So I guess the new ROM is the answer? Any ideas when a 2.xx ROM will be released by HTC?

Me too
I'm getting this problem since the "upgrade" to 1.66.
However, at least I can send text messages now!
Since 1.66 I've also got the pink tinge in the middle of photographs problem back but the fix published by HTC wont work with 1.66.

Anyone got this solved? When 1.66 were released, a 3rd sms hotfix also were released. Does this fix the highlighing problem, or is this just for people who don't want to upgrade to ROM 1.66, but want to send SMS messages?

I had brought this up before now.
This happens for both 1.66 and also people applying the hotfix, as the hotfix is included in the 1.66 rom.
If we could disable it selecting the last message once it has loaded them all, this wont be a problem anymore.
The problem before was it taking forever to load the text, so they fixed that by loading it in the background (i still dont see why ALL messages from that conversation has to be loaded, would be better if it had pages like it did on my diamond), but this fix has then included the fact it looses focus on your typign when the final message is loaded and selected. As stated you can still type and send, you just cant see it untill you press the text box again.

MalekoUK said:
I had brought this up before now.
This happens for both 1.66 and also people applying the hotfix, as the hotfix is included in the 1.66 rom.
If we could disable it selecting the last message once it has loaded them all, this wont be a problem anymore.
The problem before was it taking forever to load the text, so they fixed that by loading it in the background (i still dont see why ALL messages from that conversation has to be loaded, would be better if it had pages like it did on my diamond), but this fix has then included the fact it looses focus on your typign when the final message is loaded and selected. As stated you can still type and send, you just cant see it untill you press the text box again.
Click to expand...
Click to collapse
Hmm... wonder if this is a registry thing.. But a "finished_loading_higlight_last" set to "1" would be to easy, right?

Gonna try this out: trying to locate the "highlight image" on the device. Maby a black .png image is to find on the device somewhere... and search for the filename in the registry... I'm kinda noob at registry etc. but this might be a way to find out if we can disable the highlight of the latest message...

I would guess the black highlight image is embedded in a manila file.

Same problem here with 1.43 and hotfix installed. I guess it's still better than waiting forever for the messages to load...

Mine is also doing this and I'm running Dutty's Leo HG v0.9 WWE.. Quite annoying!
Text input gets really sluggish too, and I find I often enter the wrong characters in a text as a result..?
Seems to happen when I've got 300 messages stored by a contact or No messages stored by a contact, and is a pretty much on/off thing as it can be fine sometimes??

yeah, same problem here on cooked 2.02 rom.
What can we do against that?
HTC fixed the bug that you can start typing immediately, but that seems not to be fixed if you are using Swype as your default keyboard. Still have to wait till all messages are loaded to start swype recognizing my inputs.
Does anyone else experience that problem?

I've experienced this problem too. However, I think the highlighting of the last message behaviour is intended because if you think about it, what you are doing when you touch the text message to enter the 'proper' text messaging app is to select that message - hence it selects it for you.
Now, if you just want to reply without it highlighting the last message mid way through, then select the right 'Menu' softkey and then select 'Reply' from the pop up menu. It'll go straight to the typing bax and shouldn't highlight the last message.

A couple of SMS grievances (maybe already answered but I couldn't find)

Hello,
I've noticed a couple of SMS grievances that I was hoping there was a way to address. I'm running the stock rom 1.66.405.2 (WWE) and the HTC messages service.
The first one is that, when typing an SMS to someone I already have a conversation with, as it populates the list the screen will "jump" up a bit and highlight the latest message in the conversation. I can carry on typing, but now the keyboard is covering the text entry view so I have to stop and scroll down. Is there any way of stopping this known?
The other is that when I receive a message, if I am still on the messages tab on the home screen, the notification area icon will remain onscreen even after I have 'read' the message (the green counter on the tab disappears, but I didn't enter the messages service) or deleted it (as I would instantly with delivery receipts) until I move to another tab and come back to messages - or actually go into the service itself. It's annoying because if I lock the screen, the lock slider behaves as if I have a new message and is insistent on telling me.
If I'm not being clear enough, let me know and I'll try and clarify.

the first one is very known and has never been solved so far. there has been a mini Fix... where you add the messages tab to the quicklinks and then it won't happen. Not a fix for manila which i love and wish it wasn't enabled there.
the second one ... i have never solved myself. just got used to it.
Oh well getting a desire soon so will leave this Windows crap behind

may i know what u mean by adding the msg tab to quicklink?
I have tried adding HTC msging tab to the quicklink on the today's main page, but it didnt seem to help the jumping bit.
Really desperately need to solve the sms jumping problem thanks

muliple issues with HD2, seem to be getting worse... please help.

hey guys,
ive always had a few bugs with this HD2 (some seem pretty common, and tolerable/fixable)... but lately ive been having so pretty frustrating problems, causing me to soft reset 10+ times a day.
ill try list these issues and describe them accurately, and if anyone has any suggestion on ways to resolve them... i would greatly appreciate the help.
- often freezes when trying to send SMS messages. i use Zenyee's sms patch, to allow my to use the WINMO client. what usually happens is, i can select to create a new SMS, type the SMS all without hassle... but as soon as i hit the send button (bottom left softkey)... i get the windows loading animation (4 coloured dots circling in center of screen), and thats where is freezes, i have given the phone hours to 'load' and complete the SMS send operation... but it jsut sits there.. loading.
- i have another common issue relating to SMS. it seems the HD2 cannot recognise when i have read an SMS. i receive a new SMS, i open, read, and sometimes delete the new SMS... but sense still displays the 'unread' icon on the slide-bar. S2U2 also is still seeing an unread SMS... but there is no unread SMS. this happens 95% of the time when i receive and SMS. i have to reset to get rid of this notification OR if i reply to this new SMS... once i have dismissed the "message sent' notification, the phone recognises the fact i have no unread SMS.
- quite often i cannot wake my phone up from being asleep, this also seems to happen only when i receive a new SMS. i get the flashing LED (at ear speaker) letting me know i have an unread SMS/call/etc, but upon hitting the hardware buttons to wake phone up... i get no response.
- there are also a few occasions where i dont receive any SMS at all, over the last few days... ive had quite a few people call me and ask if i received the SMS they have sent me. i have also tested this myself, sent myseld about half a dozen test SMS with out receiving any of them. i am still receiving some messages, but there are also quite a few that i am not getting. this issue could be caused by my network provider, thought id mention it anyway.
it seems that most of these issues are SMS related. i did have quite a few texts in my inbox and sent items box (around 1500), but i have deleted many of them and am now down to around 300, and im still having problems.
so... if anyone has any suggestions to resolve these issues... i welcome the advice. before i resort to hard reset.
cheers guys.

[email protected] said:
hey guys,
ive always had a few bugs with this HD2 (some seem pretty common, and tolerable/fixable)... but lately ive been having so pretty frustrating problems, causing me to soft reset 10+ times a day.
ill try list these issues and describe them accurately, and if anyone has any suggestion on ways to resolve them... i would greatly appreciate the help.
- often freezes when trying to send SMS messages. i use Zenyee's sms patch, to allow my to use the WINMO client. what usually happens is, i can select to create a new SMS, type the SMS all without hassle... but as soon as i hit the send button (bottom left softkey)... i get the windows loading animation (4 coloured dots circling in center of screen), and thats where is freezes, i have given the phone hours to 'load' and complete the SMS send operation... but it jsut sits there.. loading.
- i have another common issue relating to SMS. it seems the HD2 cannot recognise when i have read an SMS. i receive a new SMS, i open, read, and sometimes delete the new SMS... but sense still displays the 'unread' icon on the slide-bar. S2U2 also is still seeing an unread SMS... but there is no unread SMS. this happens 95% of the time when i receive and SMS. i have to reset to get rid of this notification OR if i reply to this new SMS... once i have dismissed the "message sent' notification, the phone recognises the fact i have no unread SMS.
- quite often i cannot wake my phone up from being asleep, this also seems to happen only when i receive a new SMS. i get the flashing LED (at ear speaker) letting me know i have an unread SMS/call/etc, but upon hitting the hardware buttons to wake phone up... i get no response.
- there are also a few occasions where i dont receive any SMS at all, over the last few days... ive had quite a few people call me and ask if i received the SMS they have sent me. i have also tested this myself, sent myseld about half a dozen test SMS with out receiving any of them. i am still receiving some messages, but there are also quite a few that i am not getting. this issue could be caused by my network provider, thought id mention it anyway.
it seems that most of these issues are SMS related. i did have quite a few texts in my inbox and sent items box (around 1500), but i have deleted many of them and am now down to around 300, and im still having problems.
so... if anyone has any suggestions to resolve these issues... i welcome the advice. before i resort to hard reset.
cheers guys.
Click to expand...
Click to collapse
sorry i do not experience this problem at all and i believe this is uncommon. there is a new sms function update hotfix posted by HTC couple of days back. this updates the messenging client to 2016. try it.

did you try uninstalling your sms cab that you are using and trying that for a few days to see if you still get the freezes? If you are stock you should try the previous posters suggestion and update your ROM and try it without the sms cab and see how it goes.

thanks for the tips guys, ill have a look at the hotfixes. with the telstra ROM i have, i can use the HTC SMS client without the major lag issues - but i still prefer the WINMO client for the folder support and other functions that are absent in the HTC client.
ill check out your suggestions, and let you know how it goes.
cheers again for taking the time to read and reply.

after looking at the htc site, i have noticed that the new SMS hotfix only applies to ROM versions less than 1.66.
that suggests my current ROM may already have these fixes applied.
http://www.htc.com/au/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
cheers for the help though.

[email protected] said:
after looking at the htc site, i have noticed that the new SMS hotfix only applies to ROM versions less than 1.66.
that suggests my current ROM may already have these fixes applied.
http://www.htc.com/au/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
cheers for the help though.
Click to expand...
Click to collapse
i'm running 1.66 ROM and is still able to install. I still think there is no harm downloading and try installing the hotfix. if it says unable to install, so be it. =)

fair call, im downloading it now. will certainly let you know how it goes.
thanks mate.

I installed HTC's SMS hotfix, and it seems they have increased the folder support in their SMS client. previously... from what i can remember, they had only a few SMS folders visible in their client, i think it was 'inbox', 'sent' and 'drafts'. now they have increased this and added 'outbox' and 'deleted items'.
anyway, this newer version of the HTC SMS client is much more usable than previous incarnations of this client.
and having removed zenyees SMS patch... i have had no repeat offences of any of the above listed issues. it has only been 12 hours-ish... but it is looking good so far.
the only problem i have now with the HTC SMS client is the integration with S2U2 (SMS slide to view defaults to conversation mode in the HTC client - i would prefer traditional mode). and also there is a text selection issue in the new message screen. i use the swype SIP and i frequently need to fix up my incorrect word inputs, in the WINMO client, this was easy (double tap the word, the select the correct word from the word suggestion list), however... in the HTC SMS client... double tapping does not select text, sometimes if i tap 4 times i can select the word and promt swype's word suggestion list to appear... but not always).
but these issues with HTC's SMS client are far more tolerable than the problems i was experiencing with the WINMO client.
thanks for all your help guys.
i will keep you posted on further developments.
cheers.

Glad that the hotfix helps in one way or another. On the other hand, now we all knows this hotfix doesn't actually limit to ROM 1.66 and below.

it does seem to increase to functionality of the HTC SMS client. but between 1 ROM upgrade and almost never using the HTC client... i cannot be 100% sure that these new 'features' are infact new. i know the 1.6X telstra ROM had a pretty weak HTC SMS client, and they did improve it alot for the 1.7X ROM - lessened the lag, and a few other fixes. after i upgraded to the 1.7X ROM, i still used the SMS patch to have the WINMO client as my default... so i never payed to much attention to that version of the HTC SMS client.
as i posted above, i have now noticed the improved folder support in the HTC SMS client... but i cant be 100% sure that this is a result of the 1.7X ROM upgrade... of the SMS hotfix. though i do think it was the hotfix, and the hotfix certainly did install without issue.
so if anyone else is using the latest telstra stock ROM.... what is the HTC SMS client like? enhanced folder support? less lag?
cheers again.