Related
Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards
Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.
Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...
I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.
I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards
Inherent
If you have an SD card inserted try removing it and see if the problem persist.
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.
I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards
I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!
I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...
Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...
Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.
im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?
I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500
a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks
I have a really annoying problem with my Orange M3100 (hermes).
Intermitently, but almost every day now, the phone freezes up when a text message comes through, i.e. it will not switch on from standby mode.
I have to reset the phone, and I lose the text message. It can really screw my day up if it was an important text!
Does anyone else have this problem?
I'm looking for a ROM upgrade, but afaik there haven't been any releases from Orange yet. Do any of the other ROMs (i.e. HTC TyTN) have newer sections? I'm guessing it may be a radio ROM problem, but can't be sure of course.
Also hoping crossbow leaks for hermes soon, in case that sorts it out.
Let me know,
cheers,
Joe
I used to have this problem with my Universal.
I had removed the "Messaging" icon from my today screen to make space for other today plug-ins. Since the day I had put the Messaging icon back on my today screen, not once has my device frozen on receipt of a new SMS.
In case you too have removed the messaging icon from the today screen, I strongly suggest that you put it back.
Hope this helps and regards
I had a similar problem with an old MDA2 in which case it was caused by an incompatible SIM card which was old (Version 1.0)... I went to my Cell provider and they exchanged my SIM card with an upgraded one (SIM Version 3.5) and all my SMS problems went away!
My 2 cents...
Rayan
Thanks guys, but my messaging icon is still on the today screen.
Not sure about the sim card. It's the one that Orange sent me when i bought the phone, so I'm assuming it would be compatible. How can I tell what version SIM it is?
at least on mine it has V3.5 in big letters on one side of the chip...
@ Joehood
Did you manage to resolve this issue or are you having to live with it happening occasionally?
I have noticed this on my device and it occurs only occasionally but when it does it always coincides with a SMS being received and when I'm in the middle of writing one.
Do you have any 3rd party apps that may be causing this?
I have running, PhoneAlarm and PhonePad. I am currently running SPB Mobile SHell but this has happened before installing this. Also occurred in WM5 and WM6.
I figure it might be PhoneAlarm so might try living without to see if this might be the cause, but find this a very useful app.
i got a similar problem on my JASJAM, not being able to send messages right after receiving a message. used to have the phone crash after receiving a message too. i've upgraded my radio and ROM (now using Black Majik and radio ver 1.43) but the problem's still there. still hoping and looking for a cure, hehe...
Whenever I've had this problem, it's been because I'm connected to a bad wifi connection when the text message came in.
If its a good wifi connection that is working properly or if I have no wifi connection, it doesn't happen.
I've got an erratic problem with new SMS alert sounds not always playing when a new SMS is received.
I've currently got my phone setup to flash the led, vibrate and play a alert sound (glass) when a new SMS is received.
This seems to work just fine 60-70% of the time when the phone is in standby, but the rest of the time just the led flashes when a new message is received and the sound/vibrate won't happen until the phone comes out of standby. Now as the led can be hard to notice, i've missed the arrival of many text messages until the next time that I use my phone.
As this is an intermittent problem, I would imagine that it may be something that is hard to get to the bottom of, but so far it is a problem that I have encountered on the following roms;
Stock WWE rom for UK users from HTC website
Dutty 3.0
Dutty 3.4
Dutty 3.7 (manilla 2.1 edition)
As such, can anyone recommed a rom to me that doesn't have this issue, as my wife and friends think that I am ignoring them sometimes!
Many thanks
Spudgun
It happens to me as well, with several cooked ROMS!
I think it's a very important bug, you know, a phone not receving sms...
but most of people are too busy changing icons, colors or wallpapers...
so nobody cares about it !
Hellooooo!! We have a phone guys... someone can help???
Glad to hear that it isn't just me
This isn't just a cooked rom issue though, as the latest HTC rom does it too. On mine the LED will always flash when a SMS is received, but whether or not the alert sound plays is a bit hit amd miss.
Hopefully someone can figure it out
try disable flash light
too many application HD get confused
sms
There are many threads about this problem here and i think on diamond or touch pro too. Unfortunatly without any solution. I used 1.14 and now using 1.56 stock rom so i assume this has nothing to do about cooked roms. It's incredible but true: we have a nice expensive phone that can't always alert you for an incoming sms .....
Well known problem. Seems to be related to Radio and we don't have custom radios like custom ROM's. Unless HTC decides to fix this in a new radio (Like they finally released a hotfix for "audio stutter bug" a few days back) we are in a fix and out of options here
Ive found that since upgrading to the official 1.56 ROM its been absolutely fine ..
spud_work, I've flashed all of the roms you listed and am currently using 3.3. I'm not sure what causes the problem, but I do know that if I send an SMS from Manilla and just turn the screen off while still in sms, I don't get notified of a new/response message. If I exit sms back to home and turn the screen off, I get notified 100% of the time. You might give it a shot. I experimented with this theory while texting my wife back and forth. While in sms, 0% notified. Out of sms, 100% notified.
Hello People,
I know some people have already brought these up but thought i would post them.
I have a HTC HD2 from vodaphone. Current issues I have and HTC are rubbish at fixing and responding to anything. I raised the issue on there website and they responded quickly but when there solution did not fix the issue they havnt replied in a month.
1, SMS, EMAIL, any data service randomly stops working for no reason. Give no indication and has stopped but has signal and will make, receive calls.
2, Random slow downs. With nothing open on the phone and nothing open, the phone freezes. When replying to a text or email i can type and then the phone randomly stops displaying what im typing on screen. The keyboard shows that I am still typing but nothing in the message. Works if i close the message and start again.
3, Lock Screem randomly stops responding and alot of the time will not lock.
4, I get random messages about the dialing modem not responding and have to reboot the phone.
5, Cannot download/install roms from the htc website. Says its not available for my device when i put the serial number in.
Ive had to use the rom for htc from here and use the gold card message to just update it.
Info -
OS - 5.2.21869(21869.5.0.82)
manila - 2.5.19211619.0
ROM - 1.489.405.2(71294)WWE
ROM Update - 11/18/09
Radio - 2.05.51.05_2
Protocol Version - 15.28.50.07U
Hope somebody can help as Im getting close to putting this phone on ebay if i cant rely on it to send sms's.
Do you have installed htcAddicts CleanRam? Despite putting Manila, CommMgr, etc in the exception list, cleanRam shut down my data connection after every run. So, if you have it installed, deinstall it for a while and see what happens. Maybe this does not work for you, but for me it surely did. Oh yes, and BTW do not install the HTC's Sim Card hotfix because this will update your radio to version 2.06 etc and this will also interfere with data connection and the loss of it.
Hi,
Thanks for the reply. I dont have clear ram installed. This happens with no other extra software installed thaen the default htc stuff.
Also forgot to add -
The cursor also moves to the top line about 3/4 across when I switch to the numbers input screen from letters and causes me to put the symbols halfway through th etop line of text.
If you're after official ROMS then it's up to Vodaphone to release updates, not HTC.
The reply fro HTC to my origional issues (including the pink boxes on the camera) was to point me to a rom they wont let me download and then not to respond after I couldnt download it. Seems like a a very bad company to me but I will contact vodaphone about it.
The hotfixes dont seem to work for the SMS's either.
Hi,
I updated my ROM as soon as it came out in January.
I have been using my HTC HD2 on and off over the last two months due to its niggles but thought I would give the phone one more chance.
To my dismay again - I having issues with sending and incoming text messages.
For example
There was about a 3 hour window today where I suspect I was not receiving any text or sending any.
I noticed this because I phoned vodafone to give me an automated SMS message to tell me how many mins I got left. But after 2 attempts and left it for 90 mins, no messages came through.
I also sent out a couple of texts but noticed the delivery reports were shown as not delivered. These were two several different people.
So I thought this must be my phone then.
I switched off my phone and back on again, voila the messages I had sent were delivered 30 secs after my phone was switched back on.
I phoned up Vodafone again to get automated text message - viola the sms came within 5 seconds.
Question
What cause the cessation of incoming and outgoing messages in that 3 hour window? Could an app/update running in the background could have caused this?
Is this a common issue even with the latest official ROM update? Is there a fix?
Please help as this issue along with short battery life is making me thing whether to get rid of phone.
But I also love the other features of the phone - for that reason I want this fundamental feature of sending/receiving SMS message to be resolved.
Thanks -rant over
that sounds just like the original sms problem.
did you use backup software when you upgraded? with the wrong settings, when you restore it can cause problems by writing back some old system files.
could be as easy as a hard reset.
no I did not use any backup software. literally just installed the new ROM and then had to install all my programs manually in again. any ideas? it does seem like the old sms issue as the problem is much less frequent but annoying nonetheless lol.
Boro22
Sorry to hear all your disappointing references your having with your HD2.
I not long after getting myne when had rom 1.48 and now 1.66 never have had any SMS problems(although a fix was installed by HTC straight away apon purchase)
I then installed a app to disable Sence Sms (sorry cant find where i got it from) being processed by Sence as it created a few limitations i liked in windows sms .
Any way by shifting the total responsibility back to Windows Sms functionality > i have never to today experienced a single problem with stuck sms.
I hope this helps.
but my problem is very intermittent. could a program running in the background cause this issue
I have an O2 HD2 which came with ROM V1.43 i had no issues with sms. I installed the V1.66 ROM...still no issues! It may be something to do with your network? might be worth trying a different networks sim card to prove???
I thought the same but i have no issue with my old phone. strange huH?