Database Users

Gmail does not update!

I have set up my gmail to check for email every 2 hours. I get a pop up showing my user Id and password and connect. When I click on OK, I get an error not able to connect to the server. This problem does not persist for more than few hours. For no good reason, I will have updated email after several hours.
I am unable to send any email from my HTC Tilt2 for the above reasons. Any help?
Thank you

Have you configured smtp etc in wm and configured your account at gmail?
There is a good guide if you login at gmails website..

i started a thread about this in the general forum and at ppcgeeks not getting a lot of help though
http://forum.xda-developers.com/showthread.php?t=572157
the ppcgeeks link is on that thread. if you add to it maybe people will see that its possibly an issue and not just one phone that has a bug

did you follow these steps:
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886

Thank you for the link. But, the problem persists. It keeps asking me to verify the Id and password till I hot cancel button. But, after few hours, I see new mail. unfortunately, I can not use the account for sending the email from my phone.

cambunch said:
did you follow these steps:
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886
Click to expand...
Click to collapse
yeah i did, if you check my thread i say that it worked initially but it slowly stops working and takes longer and longer between automatic updates until it bascially stops even manually updating

Gmail not working
Mine was doing something like that where it would constantly ask me to verify the password saying it was wrong. I changed the password 4 times on my computer with no luck. I gave up and created a new gmail account and it worked the first time.

I created new gmail account as well, but no luck. it will update whenever it wants to. No manual updating possible most of the times.

palur said:
I have set up my gmail to check for email every 2 hours. I get a pop up showing my user Id and password and connect. When I click on OK, I get an error not able to connect to the server. This problem does not persist for more than few hours. For no good reason, I will have updated email after several hours.
I am unable to send any email from my HTC Tilt2 for the above reasons. Any help?
Thank you
Click to expand...
Click to collapse
This work for me. Use PHM RegEdit (or another registry editor) make a back-up of your registry. And then restore the backup file and do a softreset. I have no idea why this works but it does and I've done it twice. *I know this is late but I just saw this.

i read somewhere it had to do when trying to update using WIFI. I havent tested it or checked but i was having this problem also. so annoying!

gmail not working

got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please

I'm sure you have but have you tried your full email address as the username as well as just your name i.e. [email protected] or myname?
Sometimes I find it changes on what is required depending on where you are trying to access it from.
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
Click to expand...
Click to collapse

gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
Click to expand...
Click to collapse
Tried Imap, worked.

i cannot get it to work!

Did you have it working on your previous phone or is this the first time you've used this service? Just checking as you need to activate pop3 or IMAP in Google settings first online.
gavinfabl said:
i cannot get it to work!
Click to expand...
Click to collapse

i hace had it working many times.

Well if you had it working before and checked all the obvious settings, then I'm slightly stuck as Xmoo seems to be fine.
If no one else can help then I suppose it's HTC support that's where you need to try next....
I'll check mine tomorrow when it arrives...
gavinfabl said:
i hace had it working many times.
Click to expand...
Click to collapse

maybe wrong password?

i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.

gavinfabl said:
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
Click to expand...
Click to collapse
Coming from a Hero shouldn't make a difference. The Hero was using gmail push unless you manually configured imap on it.
Might be worth just double checking the ports etc to make sure. Don't get me wrong, I think you've probably got it all right, but best to be sure!
I'll be checking mine when I get it on Friday so if I have the problem, ill let you know, but I'm sure you'll have it sorted before then.
Sim Auto set up is great for novices, but not always what more experienced users want. I had to change my APN settings on hero to get faster / unproxied internet from o2.

Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.

I have a similar but differnet issues.
Using Google exchange sync. it pushes contacts and calendar, but wont push ANY mail to my device (it synced the folders tho!) i've checked the dates, and the ranges to download, and it just wont do it at all. tried checking th ebox, unchecking th ebox, rechecking thebox (some people said it was second time lucky for them)
I've set up gmail as IMAP in the interim and that works fine. but im stumped as to why it wont exchange sync with the rest of the stuff!

Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.

I had the same issue: my HD2 didn't want to sync with google. So I tried the option of disabling POP. At first it didn't work. But after I changed [email protected] to [email protected] it suddenly worked. I hope this helpes someone.

It worked for me but it doesnt push :S and ive set it to upon arrival of new mail or w.e it says..
It just doesnt push anything

I've got my gmail push working ok but, probs a silly question, how do you change the name of the account as mine is showing as Outlook and I've searched everywhere I know and can't find an option to change it to gmail

gavinfabl said:
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
Click to expand...
Click to collapse
I was having the same exact issue and manually disabling POP from the web solved it for me! IMAP now working perfectly.
Balls. Spoke too soon. Still not working for me. Get the same username/pass error as before.
WooHoo!
Using the "Other" email account option seems to have fixed it. There must be something screwy in the IMAP settings that HTC Sense uses by default when you select Google Mail.

Ok,
This is getting weird now. I have two gmail accounts configured using the same method, one works perfectly and consistently, the other sporadically fails to connect/log-on etc...
Does anyone have any idea what the problem might be?
EDIT:
There's no rhyme or reason to this. One account works perfectly everytime, the other account will work sometimes then randomly throw the username/password error.

MyTouch 3G delete emails

My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.

TwistedUT said:
My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.
Click to expand...
Click to collapse
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete

loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
Click to expand...
Click to collapse
Thanks for the info. I will have him check that when I see him at work Monday.

loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
Click to expand...
Click to collapse
He checked this and it does say delete from server when I delete from inbox.
the strange thing is that he switched from this to Never Delete it just went back to his inbox and then he went back in and it was still on "delete from server when I delete from inbox".
He tried again and they still do not delete.
Any other ideas?

email settings
He may need to log in to his email on his computer and see if it has a setting to keep mail on the server after it has been pulled using POP3 or IMAP. I have not used comcast email but that could be an issue.

I was having the same issue on my Nexus One. But to add on to it even when I marked messages as read they kept coming back as unread and was constantly sounding the new email notificatiion. I wiped and set everything up again and continued to have the same problem.
To resolve the issue I just set up to pull from my other yahoo POP accounts in gmail. Now I don't have the read items reaccuring. But I don't have the option now to delete from the yahoo server if I delete in gmail. But I guess I can live with that.
I guess the other email client still needs some fine tunning. But of course gmail works great. Was a little disspointed about this coming from a blackberry but the other pluses really outweighs this little stint.

I sent him your suggestions. He is going to try it soon. I will let you know what happens.
Thanks for all your help.

Comcast hsa an option in their settings to keep mail on server when downloading via POP. have him uncheck that setting in his comcast webmail. This will fix the problem

yahoo imap on froyo 2.2

i flashed froyo 2.2 from modaco kitchen. it works great, but yahoo imap is not working. is giving "wrong user name or password". with cyanogen 5.0.6, i had no problems. any advice? thanks in advance
I was following these settings http://www.htc-club.ro/index.php?showtopic=4092 . it was working before....

I don't use yahoo mail so i can't help you, but the settings on htc-club.ro website are in Romanian. How do you expect people to read them?

i have tried all the settings found on internet.......i dont know why its not working on my N1 and also to my surprise i am getting same error on my X10 also.......
can anyone help?

lorin.bute said:
I don't use yahoo mail so i can't help you, but the settings on htc-club.ro website are in Romanian. How do you expect people to read them?
Click to expand...
Click to collapse
you might be right, but the screenshoots of settings are in english, am I correct? anyway thanks for U-re answer colegu'!

I'm not surprised to read this, the Yahoo! mobile webmail client tells me the username/password is wrong often enough.

If you don't have an account at htc-club.ro the pictures don't show up, just some links.
Anyway, i read somewhere that you need to change your location to Asia Pacific in yahoo mail settings to get it to work. The logic is that Yahoo offers free pop and imap for Asia. I don't know more because i don't use yahoo mail. You could try that.

lorin.bute said:
If you don't have an account at htc-club.ro the pictures don't show up, just some links.
Click to expand...
Click to collapse
i got the point! sorry I didn't know that!
=Anyway, i read somewhere that you need to change your location to Asia Pacific in yahoo mail settings to get it to work. The logic is that Yahoo offers free pop and imap for Asia. I don't know more because i don't use yahoo mail. You could try that.
Click to expand...
Click to collapse
yes, you right! but in my case I have yahoo mail plus...and I have no problems with yahoo pop3. it works. Imap is not working... I already went back to cyanogen, and yahoo imap it works again. it has to be something in order to enable this function in Froyo...

ovigt71 said:
i got the point! sorry I didn't know that!
yes, you right! but in my case I have yahoo mail plus...and I have no problems with yahoo pop3. it works. Imap is not working... I already went back to cyanogen, and yahoo imap it works again. it has to be something in order to enable this function in Froyo...
Click to expand...
Click to collapse
Hm, too bad. Maybe in the final release it will work.

i hope so! anyway, if I'll find something I will post here.

just download K9 mail app. much better than stock mail.

still not working....

interesting..... i just set mine up right now and it works fine. just type in email addy and pass. and good to go for yahoo mail.

those settings wich you type are for POP 3, not for IMAP......

Were you trying over Wifi or 3G? It would seem that Yahoo has whitelisted most or all of the IP addresses of American cell networks to allow IMAP access. But most other providers are blacklisted and won't work (*except with a special hack of a command that isn't implemented in stock Android but is available in some alternate apps such as MailDroid).
In Canada my provider is not whitelisted so I can't get Yahoo IMAP over either 3G or wifi. So I use MailDroid. It's still a bit kludgy but it gets done the job of notifying me (eventually) of new emails.

I was trying both: WIFI and 3G. I still thing there is a bug, otherwise how can you explain me this: with same settings if I go back to cyanogen 5.0.6 or other 2.1 ROM is working....

I had posted these settings a while back.
http://forum.xda-developers.com/showthread.php?t=640437

still doesn't works for me on Froyo. It showing "Wrong user name or password". The strange thing is on POP 3 works fine. My location is in UAE, and carrier is Etisalat. I had no problems with 2.1 Eclair; it works both IMAP and POP3.

ovigt71 said:
still doesn't works for me on Froyo. It showing "Wrong user name or password". The strange thing is on POP 3 works fine. My location is in UAE, and carrier is Etisalat. I had no problems with 2.1 Eclair; it works both IMAP and POP3.
Click to expand...
Click to collapse
I have only tested my settings on TmobileUSA. I use to use POP3 I'll try and find those settings.
Also, try K9 email and see if that works. I don't know of anything that was changed in the stock email app that would have caused this to stop working.

I just set mine up........make sure WIFI is off!!

Mine's been working fine as well.
My first though is you were on wifi. Second thought is you're not typing your info in correctly. =P

Problem setting up pop3 Email

I convinced the Mrs to get get a wildfire (nice!) but having set up pop3 exactly like i set up on my Hero it says the password/username is incorrect, even tho the password or username is fine!
anyone else had this problem?
i checked to see if all the set up options were the same as my hero and they match perfectly.............any ideas?
the only thing anomalous is the sim card isnt working yet as her number ports today, but connection is fine over wifi

Don't know if this will help, but I set mine up to my yahoo email account using IMAP without any issues.

Update
Ok I now know its not a fault specific to the wildfire, I've tried setting up her email on my hero, with the same result. I've also used my pc to log on using her password and username with no problem at all..........weird!
As I said previously my own pop 3 sets up fine and is also with the same provider, yahoo in this instance, the only thing I can guess at is wether there is a user name length issue? Hers is only 12 letters long tho?
Will try imap and let you know, thanks for the suggestion or try the yahoo app.
Update
installed the yahoo email app from the market and the email comes thru fine with the mrs password etc.....wtf?!!! now i just want to get the HTC email app to work.......really dont get why this not connecting

weirder still!
just got my old diamond working and using the htc email app set up the mrs email account with no problem......
oh also works on my old Xda exec.........................

Hi,
are u setting it up manually or automatic. Because when i put my hotmail account in its working fine automatic. Manually i have no idea.
Also exchange and of course gmail works great on this phone!

Thanks for looking in I've tried to set up both ways even comparing with the settings on my hero, strangely all looks fine!
And as I said her settings work on every device I've tried except sense on android.

ANy solutions yet... ?? it tells me authentication failed..incorrect username/password .. i m setting up my gmail account .. not working for imap and pop both

Possible temporary solution
I bought this phone yesterday for my younger brother and since then its.. f***ing my mind out how to setup his email...
Well after trying all bull**** and even going on email settings tweaking it several times could not get the mails on Wildfire...Also the problem is not with username or password length coz tried to change that too..
For some reason though my account could be setup in a fly on his cell.. but for his own account i had to find a temporary solution
Tap Email setup >> type ur username and password and click manual setup>> Then in the first drop down menu Select POP instead of IMAP >> in the pop server box type pop.gmail.com>>Click on next and finish the process...
Note: For my account IMAP setup was done pretty quickly so it seems to be error from GMAIL server side i have mailed them to look into the matter and resolve the bugs if any.

Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.

Skye Menjou said:
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
Click to expand...
Click to collapse
DUDE i wish my bro was as lucky as you.. in any case no development goin on here for wildfire i hope i am not the one to make the first Custom ROM for it..

Password Length
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.

this works for me. thanks heaps!
seekingmemoses said:
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
Click to expand...
Click to collapse