Database Users

contacts keep missing

ive noticed a strange problem with my magic.......somehow i lose my contacts.....for example i wanted to dial a friends number and i noticed its no longer there in my contacts......a few numbers have gone missing.....
this is like the 2nd or 3rd time this has happened.......pls help me guys......
thank u

bump?? anyone??

did you pick the right group and sync group?

anheuer,can u please explain that? i didnt understand wat u were saying.....
i have noticed that basically its my starred or fav contacts that have disappeared.......
i mean i have stored the number,but when i wanted to dial that contact,i cudnt find it in my contact list at all!!
Is there some problem with the sync??
Thanks!

Go to your contacts, hit Menu,
Go in the Display group
and Edit sync groups
And check what you have.
Maybe your not allowing them to be on the phone.
If that doesn't work.
I have no clue.
Personally i would try a hard reset.

double post

i did as u said........its says all contacts........ damn...
i think there is a problem when the phone syncs with google contacts.....

celester340 said:
i did as u said........its says all contacts........ damn...
i think there is a problem when the phone syncs with google contacts.....
Click to expand...
Click to collapse
Have you checked if you can see the contacts in your gmail account? (on the webmail page, not the phone)

yes i checked on my google contacts account online too.....the contacts were missing from there too....
was just looking around....found this......
http://androidforums.com/motorola-droid/22199-missing-contacts.html
only wish there was an answer to this......
thanks friend....

bump....anyone??

Sync'n with Facebook

Is there a way to sync all my contacts with facebook in one go instead of having to go into each individual contact and link to facebook ?? thanks

im not sure if this will work but worth a try
go to contacts in Sense
click ALL people
See the grey icons along the bottom? slide across to Updates and Events
Now somewhere in hear it listed all my contacts that it had matched with Facebook itself (i think) and gave a load of tickbox's to confirm that I wanted to match them. You might have to do a little snooping around but it was defo here somewhere....
Good luck!

Monty Burns said:
im not sure if this will work but worth a try
go to contacts in Sense
click ALL people
See the grey icons along the bottom? slide across to Updates and Events
Now somewhere in hear it listed all my contacts that it had matched with Facebook itself (i think) and gave a load of tickbox's to confirm that I wanted to match them. You might have to do a little snooping around but it was defo here somewhere....
Good luck!
Click to expand...
Click to collapse
i have the same question, so i tried what you sugested but when i go to that tab it says no updates. i have logged in with the facebook application, manually linking works.

Sorry guys, I only stumbled across it today ...... and now I can't find it again.

ok , something strange is happening.....
i went into where suggest and did the update , there were initially 4 contacts already in there for some reason, then after the update there were five of my mates.
however, all the others seemed to have linked as well on their own as peoples FB photos are now in my contact list ?!
strange , but somehow it seems to have worked

Monty Burns said:
im not sure if this will work but worth a try
go to contacts in Sense
click ALL people
See the grey icons along the bottom? slide across to Updates and Events
Now somewhere in hear it listed all my contacts that it had matched with Facebook itself (i think) and gave a load of tickbox's to confirm that I wanted to match them. You might have to do a little snooping around but it was defo here somewhere....
Good luck!
Click to expand...
Click to collapse
I just went to contacts-updates it then showed in updates how many names had been matched to profiles

How exactly do I do this? If i go into updates it only has me with my facebook messages and requests.
Really would like to sync numbers as I cba to do them 1 by 1!

worth noting here that the info that tells the phone the contact is also facebook linked is written to the 'notes' field of the contact card, meaning that solong as you have synced your contact list with a service that takes all available fields, (pretty sure most do, i use outlook 2007) the facebook links will still be set when you do a hard reset and restore the contacts, so you never need to link them again. Just log in yourself to facebook and the links are all there in teh contact list already.
(It also strangely seems to hold the ones that are set as favourite people that way too, your quick people links are re populated after a hard reset too)

[unresolved] Mass link contacts to facebook

Is there some sort of application that allows me to link contacts to facebook pages from my computer, and then somehow mass updates the contacts on the phone? The link to facebook is just some XML in the contact notes, so in principle this should be possible.

The same question has been asked here yesterday - i can't post the link as there is a restriction from doing so *rubbish* but it's topic id is 636175 and isn't too far down the forum...
Anyways, it apparently works with myphone, but I don't seem the XML that everyone else does for some reason and so my facebook links don't save

wingm4n said:
Is there some sort of application that allows me to link contacts to facebook pages from my computer, and then somehow mass updates the contacts on the phone? The link to facebook is just some XML in the contact notes, so in principle this should be possible.
Click to expand...
Click to collapse
when you sync back your contacts after a flash/hard reset, the data to link them to their facebook equivalents should already be there. However, the links won't start to work until you have reassigned your 'me' contact card to your facebook account. When you do that, you should find the facebook links are restored. (not the facenbook app)

i'm afraid that's not what i'm looking for, myphone backs up my contact facebook associations just fine, i'm just looking for a simpler way to create those associations in the first place, preferably through the computer

Sorry if I misunderstand you, but doesn't the people/facebook app pop up and say 'click here to associate your contacts' and most of them are already pre-checked?
Note I'm NOT talking about the one on an individual person's page, but the one on the 'all people' list.
In the two seconds that process takes, 80% of my contacts were covered. The other 20% being people who I have as 'Jon XYZ' but they are 'Jonathan XYZ' on FB (or vice-versa.)
Or are you one of those people who doesn't do first name/last name and is looking for a way to get around that?

that's exactly what i need! it didn't do that with me, is there a way launch that synchronization manually?

I'm... not sure. I'm sure there is but I don't know how.
Just to make sure you're not missing anything obvious:
Go to the People tab
Click All People at the bottom
You're now at the "All" tab within a new screen -- you should see your fb contact as "Me" listed as the second contact -- do you see this 'link your facebook contacts' around here? (If it exists on this screen, it'll be one of the top three contacts.)
If not, use the slider on that same screen to scroll over to 'Updates and Events'. You'll see yourself at the very top here, and I'm almost positive that it was on this screen where it had 'link your contacts.' It wasn't in a menu or anything, it was very prominently displayed as one of the top items.
When/if you can find that screen, it's basically a dumb match that looks for Contacts(First Name,Last Name) = Facebook(First Name,Last Name). I'm not sure if it pairs on email address, but AFAIK it needs the full name to be exactly the same.
HTH.
**This all assumes you entered your facebook credentials when setting up your phone (or from the data sync menu under the settings tab afterwards) - completely separate from any fb app you may have on your phone. I'm pretty sure you have done this since you mentioned the XML in the contacts but just to be absolutely positive.

I've been looking at this problem since you first posted, and the main problem I see is that I can't see a way to un associate the me contact from face book (in order to re associate so that the contact association screen comes up)
dashed annoying!

i see what you mean, i'm going to look for a way to do that

Have you tried Fonebook!
http://www.developingtrends.co.uk/Software/Facebook/Fonebook/Default.aspx
I can do all the sync with facebook and Outlook. Give a look at this!

samsamuel said:
I've been looking at this problem since you first posted, and the main problem I see is that I can't see a way to un associate the me contact from face book (in order to re associate so that the contact association screen comes up)
dashed annoying!
Click to expand...
Click to collapse
I think you could momentarily switch off the Facebook connection altogether do accomplish that. It's under "Data services" (on the settings tab).

Robrecht said:
I think you could momentarily switch off the Facebook connection altogether do accomplish that. It's under "Data services" (on the settings tab).
Click to expand...
Click to collapse
Yea, thanks, that got it, however when i logged back in (through 'me' contact card) it doesnt ask about associations as when you do it the first time. Oh well.

i just found an option do associate the contacts for you! if u scroll to the contacts tab in HTC sense then scroll to updates and events (its the picture of the person with a clock next to their head) i had a button at the tob which said 'Associate contacts: XX new associations found (xx being the number of new associations)' tap this and select the contacts you want to update (by default it selects all) then tap ok. it will create the associations for any contacts that arnt associated. it will also set the default contact picture to the facebook profile. it will make your contacts lag a bit while it downloads the info but after that it runs fine
if it helps im running 1.66 official hd2 rom from HTC, with radio 2.08

mazzarin said:
Or are you one of those people who doesn't do first name/last name and is looking for a way to get around that?
Click to expand...
Click to collapse
Sorry to reopen this thread, but I'm one of those people! I would also be interested in finding a way to add/backup my fb associations on the PC as MyPhone does not seem to sync them for me I get the fb id's in the <sn> field but not in the <facebook> ones =/

Add Facebook contact photos to outlook contact photos

I am currently trying to add the contact photos from my facebook friends as offline outlook contact photos.
I a friend would cancel his account his photo would be gone and I wouldn't have any contact photo stored for his contact.
Is there a possibility to make the facebook photo the real offline contact photo? I knew it was possible with the Touch Pro 2 and I hope it is possible with the HD2 too.
Anyone would be so kind to point me in the right direction?
Thanks in advance,
sky

So I assume no one has a solution to this...

Use Fonebook.
facebook.com/apps/application.php?id=2442338999

SPB mobile Shell has a function for this (although not automated, you'll have to do it for each person seperately)
booksync can do it automatically

donSjon said:
SPB mobile Shell has a function for this (although not automated, you'll have to do it for each person seperately)
booksync can do it automatically
Click to expand...
Click to collapse
Thank you both
Fonebook doesn't seem to be the right program for me, because I do not sync with Outlook but with Microsoft My Phone and Booksync doesn't start and gives me an error.
I will try again with another ROM soon, perhaps something is missing in the one I am using.

AFAIK it is NOT possible by default in any HD2 rom, even manually. It is only possible through desktop sync apps, so I've seen anyways. Sorry I can't name any since the last time I did it was a yr+ ago!

skycamefalling said:
Thank you both
Fonebook doesn't seem to be the right program for me, because I do not sync with Outlook but with Microsoft My Phone and Booksync doesn't start and gives me an error.
I will try again with another ROM soon, perhaps something is missing in the one I am using.
Click to expand...
Click to collapse
Pretty sure Fonebook can do this! (I wrote it so I should know )
If I understand your problem correctly you want to set an outlook contacts profile photo to their facebook profile. You can achieve that this way:
If you start it, then click "Exclude All", then find your friend and untick "Don't Synchronise Friend". Now go into Settings and untick everything but contact picture. Click save then hit "Sync Contacts" it should work!
However - if you are just doing this for one contact then it would be far less work to simply save the photo out from facebook, then add the contact photo in Outlook?!

The thing is: I do not have Outlook.
I just have all my contacts on the phone and on Microsoft "My Phone".
Now I have around 50 facebook-friends whose contact pictures I don't wanna lose even if they decide to leave facebook.
When I edit a contact in the phone I can chose between "Outlook photo" or "Facebook photo". But there are contacts I do not have an Outlook photo for, only a Facebook photo. So it would be fine to save the temporary Facebook photo as a permanent Outlook photo.
I will try Fonebook if you say it can do this but I just realised that the latest is a Trial version.
Doesn't matter, I will try and report back
Ross.Dargan said:
Pretty sure Fonebook can do this! (I wrote it so I should know )
If I understand your problem correctly you want to set an outlook contacts profile photo to their facebook profile. You can achieve that this way:
If you start it, then click "Exclude All", then find your friend and untick "Don't Synchronise Friend". Now go into Settings and untick everything but contact picture. Click save then hit "Sync Contacts" it should work!
However - if you are just doing this for one contact then it would be far less work to simply save the photo out from facebook, then add the contact photo in Outlook?!
Click to expand...
Click to collapse

skycamefalling said:
The thing is: I do not have Outlook.
Click to expand...
Click to collapse
My bad, Outlook is a requirement for Fonebook.
P.S. the trial is fully featured so it would have worked, but as I said Outlook is a requirement!
Thanks
Ross

skycamefalling said:
I have around 50 facebook-friends whose contact pictures I don't wanna lose even if they decide to leave facebook.
Click to expand...
Click to collapse
Wha?? I've never had any facebook contact close his account/leave facebook since I use it...
I'd just don't care, if one day one actually did close his account, which isn't very likely, I'd certainly find another photo...

i9000 Facebook contact Sync Error

Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!

HKcow said:
Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!
Click to expand...
Click to collapse
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...

HKcow said:
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...
Click to expand...
Click to collapse
Please give a hand.. anyone meet this issue?

Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...

DaRkMyk said:
Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...
Click to expand...
Click to collapse
I have searched all over the web and seems only you and me have reported this error.
Can we confirm that this issue is caused by "i9000 database has the corrupted friend" rather than "i9000 not able to interpret the facebook list"? To eliminate the issue, I have tried to clear the SNS / Contact / Contact Location cache / data but they still can't help. If this is the case, resetting the phone (but this is my last step) should help.
Could someone specialized in the i9000 data structure to suggest a way to fully clean up the contact database? Maybe this can cater the case if the db is corrupted by sync error!
Thanks!

I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?

HKcow said:
I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?
Click to expand...
Click to collapse
I have just tried a hard reset and the problem still cannot be solved... I think I need to call samsung support... This seems to be something wrong in the samsung sync server...

Same here, many contacts that sync from facebook are missing.

I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...

alovell83 said:
I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...
Click to expand...
Click to collapse
Thank you very much for your suggestion... to answer your suggestion:
- I did nto click "show contacts with phone number only"
- I tried to dump the database from SNS, inside the database only the 16 friends exist, other 4xx friends no appeared in the database
- I have phoned samsung and they just request me to send them the phone. Their reply is quite inprofessional as they said if other facebook account is ok, that should be your account issue and saume generally can't help with facebook issue. But I am sure the phone is syncing with a samsung proxy instead of syncing to facebook directly.

I tried many things but nothing can fix this issue.

Ditto, I've tried many different things. Hard reset a few times as well and nothing. Reseated battery and put in a new sim. Perhaps maybe the order of things done is what works. I even tried to sync it before I created my google account. Anybody who has gotten this to work and remember what some of the first steps they did when they got their phone, input would be helpful to try and repeat your process.

if anyone can fix it please let me know how.

What firmware are you'll on? I had this problem with JG1. Flashed to JG5 and the problem's gone. But now my twitter contacts don't update. just two of them appear on my phone
I'm guessing there's a problem with the sync in our phones. I'm just learning to live with it

I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.

jordenyt said:
I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.
Click to expand...
Click to collapse
I can't find the row that contains more than one contact
edit: oh now i found, the problem is from the last contact that shown in my phone sort by UID from facebook.