Myphone and marketplace cant connect - Touch Diamond2, Pure General

Right im having a really annoying problem i just cant fix.
My last update to myphone was on 24th december according to the backup thats online on my account. I duno what happened but the time after i tried it didnt work. So after a few weeks i uninstalled it all, reinstalled it and when signing in it either comes up with "cant connect to myphone at this time". Or if i change both of the connections to "o2 active" i get "signing in to the My Phone service..." and it just does this forever and never actually signs in. I've googled around and seen that time and date could be a problem, but mine are correct :S. I tried different email accounts and same problems.
Also the marketplace doesnt connect and instantly comes up with "Windows Marketplace for Mobile can't connect. There may be a problem with the Marketplace service right now. Check your internet connection and try again later". Again i any solution ive seen on the internet hasnt worked.
Anyone else having these problems and know of any fixes. I'm on the htc released firmware from when windows mobile 6.5 came out, it worked fine for a while after this update then the problems above started happening. Internet otherwise works perfectly fine.
Thanks

bilal671 said:
Right im having a really annoying problem i just cant fix.
My last update to myphone was on 24th december according to the backup thats online on my account. I duno what happened but the time after i tried it didnt work. So after a few weeks i uninstalled it all, reinstalled it and when signing in it either comes up with "cant connect to myphone at this time". Or if i change both of the connections to "o2 active" i get "signing in to the My Phone service..." and it just does this forever and never actually signs in. I've googled around and seen that time and date could be a problem, but mine are correct :S. I tried different email accounts and same problems.
Also the marketplace doesnt connect and instantly comes up with "Windows Marketplace for Mobile can't connect. There may be a problem with the Marketplace service right now. Check your internet connection and try again later". Again i any solution ive seen on the internet hasnt worked.
Anyone else having these problems and know of any fixes. I'm on the htc released firmware from when windows mobile 6.5 came out, it worked fine for a while after this update then the problems above started happening. Internet otherwise works perfectly fine.
Thanks
Click to expand...
Click to collapse
Do you have a proxy server set up by your provider in Settings\Connections\Connections\manage Existoing Connections\Proxy Settings..? If so, take it out and choose "Connect to internet". This may be your issue.

Ooo one of them had proxy ticked but made no difference . The options there are "mobile web", "o2 active", "My Work Network", "My ISP", thats for "programs that autmoatically connect to the internet should connect using:" and "Programs that automatically connect to a private network should connect using". Have tried what i think to be all combinations and no luck , with proxy unticked as well.
Thanks anyway , any other ideas or is there no hope lol?

I have got the same problem... 2 days no connect to the MArketplace and MyPhone

Perhaps the servers are having issues???
I quit using MyPhone as I changed to using gmail as an exchange server for my calendar, contacts, etc.
I have never used marketplace.

Hey! I solved it for me.. I must change timezone from "Pacific" to my real timezone and set clock..

Well i just tried to change it from london etc to pacific and then back again seeing if something had gone wrong there and tried it and no difference. The time was an hour behind to what it should be though and i had to change it an hour forward and same problem still. This is so weird :S.
Any other potential ideas? Thanks so far

Got BsB Tweaks installed? I had probs with that.

This issue cropped up for me starting today. Upgrading the radio rom to 4.49.25.91 fixed it. I get better reception and GPS now as well.

Did you try the good old 'have you switched it off and on again' method? I had this problem on my TouchPro 2 and I reset the date then restarted the phone (note, no changes were noticed prior to restarting) and it worked.
I guess both these two check the current date/time and compare it to the last time you accessed the system - if your current date and time is before the last time it saw you, it gets confuzzled and throws its toys out of the pram That's my theory anyways
Ruth

Related

not again

Ok, I just moved from San Diego back to Mobile, AL and just before I left, my gprs web stopped working. I could still go to tzones but no internet or modem use.
Now, as soon as I moved to AL it all worked again (yay) but....
just yesterday it all came crashing down again; same problem
I can "connect" to the gprs/edge and it will access tzones but when i try to load a PIE page or go to google maps, weatherbar, etc, it will not connect. IE will give the error
"page cannot be displayed or downloaded because the connection was lost. Check the conection and then try again."
the wireless modem part also no longer works. pc says "connected" but I get no data rx
did tmo fry our free internet finally? if so, how did it follow me? lol
PLEASE HELP ME ON THIS ONE
just let me know if all my efforts will be and are fruitless
ive already hard reset my phone of course to no avail.... anyone?
tsumi83 said:
Ok, I just moved from San Diego back to Mobile, AL and just before I left, my gprs web stopped working. I could still go to tzones but no internet or modem use.
Now, as soon as I moved to AL it all worked again (yay) but....
just yesterday it all came crashing down again; same problem
I can "connect" to the gprs/edge and it will access tzones but when i try to load a PIE page or go to google maps, weatherbar, etc, it will not connect. IE will give the error
"page cannot be displayed or downloaded because the connection was lost. Check the conection and then try again."
the wireless modem part also no longer works. pc says "connected" but I get no data rx
did tmo fry our free internet finally? if so, how did it follow me? lol
PLEASE HELP ME ON THIS ONE
just let me know if all my efforts will be and are fruitless
ive already hard reset my phone of course to no avail.... anyone?
Click to expand...
Click to collapse
Mine used to play up on O2 this way - same message as you are getting, until I discovered a better port number. I also have found that maybe every 5 months something goes wrong and it will say "connecting" forever. This can only be sorted by deleting the network card and re-entering the settings. You would think, since they are identical to the last set I put in, that it still would not work - not so, just putting them all back in sorts it.
Another problem I faced initially was that the internet published settings for O2 were not correct on 90% of sites. I had to contact a fellow O2 user to get him to go through his settings which were different from the published ones.
Of course this may have absolutely nothing to do with your problem.
Mike

Firmware upgrade - then no email

Hi all, I have searched but can't find an answer..
I keep getting - "can not connect with current connection settings" when trying to do a send and receive through email. I have yahoo and googlemail accounts.
I upgraded to Polaris 0.67_Opera_bepe and had the issue initially. I thought I may as well try Polaris.ASerg.3.WM61.WWE to see if that would remedy it.. but still i have the same issue.
My connection settings should be correct as I have used UK_Setup_ZD and that has always worked.
Worth me saying I have tried soft reset twice, opera / IE both connect and my MMS is fine too.
Could someone please help? It'll have to basics as I'm still new to this.
FYI : Polaris.ASerg.3.WM61.WWE is very very fast!! :O)
thanks for reading.
UPDATE: Not sure if this helps..
I have just turned on wi-fi and connected - This allowed me to update my inbox.
Turned Wi Fi off.
Tried again:
Data connection IS TURNED ON. Still have the same error message. "can not connect with current connection settings" and "Error Syncronizing"
@#!HELP!`~
Now this is weird! I got very frustrated as this did not make sense so loaded the HTC std Polaris rom.
Set the t-mobile settings as normal and proceeded to try and connect to email again... Nothing! same error again.
Went to watch TV for a couple of hours and came back to phone.
Closed all apps
Tried again and hey presto ! connection and downloaded email!
strange but true!
I missed something as this was not magic. I guess it was a strange request as nobody seemed to answer my request. If your having the same issue and reading this post good luck!
solved
Settings/ connections [tab]/ connections/ manage existing connections/
select connection
edit
then just keep pressing next and then finish.
Although the connection settings were there they were obviously not initiating when needed. This process seemed to confirm the settings and worked.
I may be talking absolute pony but it may help someone else like me.
Thanks all.

Which App is trying to connect to inet?

Hello,
I do have here a problem on WM6. Every time to time my device connects to the internet (GPRS) and stays connected.
I have installed the nodata application, ans disabled the GPRS connection. It works ok, but the device becomes very slow to respond the commands after a while. Some application is trying to connect to the net. Connmgr.exe process is getting almost 100% cpu usage.
I have disabled every automatic update, activesync and son on but the problem remains.
How can I find which app is trying to connect?
Regards
Cabiri
my 2 cents
connect via your activesync/device manager, and get online via your desktop internet connection. now with netstat -b or any packet capture tool, try to find out where it is connecting. you will get an idea about the prog from remote address. like if it connects to msn.com, it'll be live messenger.. something like this.
you can also use a advanced task manager on the phone to check which applications are running in the background.
hope that helps
Thans, I will try both soluctions.
Cabiri
same problem here. this is happening to me just last few weeks. i can't remember if i was messing with some options in any program, but even if i did i was just turning off automatic connections since i don't like them. i also tried to uninstall my latest software, but that didn't help.it is possible that it is some kind of malware, but kaspersky antivirus did not find any problems. i hope that someone will find solution for this becouse it is very annoying.
p.s.
if this causes significant data transfer you can go to Settings/Connections/Connections -> Advanced tab -> Select Networks, and change settings to "My Work Network"
if you have a weather update, this maybe the one triggering your mobile to connect to the Internet. just turn the Automatic Update off
no, it's not any weather plugin since i removed them long time ago. and when i used them automatic update was turned off. however, if weather plugin try to auto update and if it fails, then you get an error message. this one looks just like it continuosly try to connect and it uses almost all CPU until it gets connected. whatever this application is it looks hostile and i don't like it. the war is on!
thanks for help anyway
Hi,
I even disabled the HTC today plugin... and it remains doing the same.
Until now I had no chance to track the traffic, I will try on the next days.
finally i found the solution for my problem. seems like windows live messenger is causing all my problems. i found that phone is trying to connect to internet only after using wlm. usually after i'm finished using wlm i just terminate the program. and this is the problem. i should first sign out, and then terminate wlm. after this everything works just fine. so be sure to sign out before terminating wlm. i'm sure that this is the problem because i've tested my theory few times and i guess that this is it.
i hope this helps to you. if it does please report here
Yeah I have the same issue, i believe it's been on several version of Windows live messenger, actually, it's even on the version I have of WM6.1 (I have an Elfin with the blue elves rom from xda which has wm6.1)
it's quite sad that msft hasn't fixed this yet, it henders the phone completely useless and seems like it should be something easy to fix, stupid WLM should just not retry so brutely
anyways, actually if you change WLM to "manual" instead of "as items arrive" that does the trick too, but then now your push mail is gone ;( lame!

IE won't load! Checked forum, but nothing on my issue. HELP!

Okay, so my Hermes is acting up. I'm on Shamanix's 3.62 ROM, radio 1.54.30. Everything works great and I can get programs like HTC weather to hit the net, Avantgo, or any other programs at any time to hit the net when I'm connected. But when I start IE it shows at the bottom of the screen where it's trying to load, but instead of the KB number going up, it stays at "0" and the page never loads. No matter what site I try, it never loads. I have done I don't know how many soft resets. I use the "disable" and "restore" cingular proxy cabs when I hit wifi networks, but that's definitely not the problem. Over media net, I can log into MSN messenger at any time and it works great. If the proxy isn't enabled, I get a message saying I can't connect to messenger. I don't know what the deal is. Any ideas? I've searched through everything I can find to try and figure out why IE won't load!! Thanks!!
Same problem here...no internet through PIE. Media Net screwed up? I am on F-32 WM6.1 rom. PIE ran fine for few weeks then just died....
zerocool00 said:
Same problem here...no internet through PIE. Media Net screwed up? I am on F-32 WM6.1 rom. PIE ran fine for few weeks then just died....
Click to expand...
Click to collapse
That's how mine has been. It happened earlier this week, and somehow PIE came back after several soft reboots. If anyone knows how to fix this, short of reloading the rom, I would definitely appreciate knowing. Thanks!
Hey all,
Try the following...
1st, backup up your device using SPB Backup or Sprite.
Next, do a hard reset.
After your device reboots from the initial setup, try using your wifi to connect to the internet.
Now try IE...
Does IE work? If so.... it's just a settings issue in your Connections settings.
Restore your device using the backup created in step 1 if you want to get back to where you started or just setup your Hermes again from scratch. I know it's a pain in the butt but it does solve the issue
Good luck
No need to Hard Reset. I can connect fine with wifi...just not through media net for some reason...No settings where changes, it just quit one day. Since then I have tried all sorts of different connection settings. I can get my email without any problems, but can't connect to any websites under PIE.
Okay, it definitely has something to do with using the disable cingular proxy and PIE. I have hardbooted my hermes, reloaded the ROM, and everything worked great over medianet. Then I just tried the disable and restore cingular proxy, and the issue just came right back!!! Man, if anybody know whether there's an issue with those two programs, please let me know!!

T-Mobile UK email 'sync error' and browser crash.

I'm having a very frustrating time with email and T-Mobile.
Swapped from Orange recently and for the life of me cannot access my email. I constantly get 'sync error' in the mail app. If I go to the Gmail home page Opera crashes!
I've checked every setting I can think of. Set up the account manually as POP rather IMAP. Gone back to stock SPL and rom. Called T-Mobile but they are clueless and not interested as they didn't supply my Blackstone.
It all works fine over wifi and putting in either an Orange or Three sim triggers the automatic set up which also works fine.
Put the T-Mobile sim back in and problem returns.
Please help save my sanity.
I apologise if this has come up before but have tried searching.
Thanks
Don't know if this helps but I also get an 0x80072f78 error when I try to connect to gmail.com with Internet Explorer.
Just a quickie thought, but have you done a proper hard reset? I flashed a ROM and couldn't get the auto network setup to come up. When I realised it needed a hard reset, I lost the configurations I'd spent some time playing with, but the auto network setup popped up and ended some of my problems.
I also found that I had to untick the proxy setting that T-Mobile accounts use. Not sure if it's important but it may solve your issues, and it works for me.
One other issue I have seen some people post is the 3G or HSDPA will only work properly once you disable it, reset, connect to data via GSM/GPRS then renable 3G, and possibly reset again. Food for thought, but the proxy option was the culprit for me.
Hey Nerdino
Was just about to write back and say I'd hard reset half a dozen times and double checked the proxy setting. To be sure though I checked the proxy again and it was checked! I may well have been hallucinating before but I don't think so.
Whatever though, I unchecked it and it's working fine.
Thanks very much indeed for the reply.
Paul

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