Database Users

Heads Up (Canadian) Telus Subscribers

Before our American friends feel compelled to post how the Sprint SERO plan is all this and all that, here is a link to the SERO page. Yeah, we know all about it.
Some of you may or may not be aware, but Bell has introduced a 7$ unlimited data plan. For the longest time I have been nagging Telus to get with the times concerning data going all the way up to the Head Office. Now that Bell has beat them to it, they are suddenly in a negotiating mood. Here is what a simple phone call to customer service got me for 34$ a month:
- Unlimited Data (no restrictions, tethering or otherwise)
- Free incoming calls US & Canada
- 250 anytime minutes
- 100 text messages
- Voicemail 25
- Caller ID
If Rogers can get into the 21st Century, I will have to remove my signature

borealcool said:
Before our American friends feel compelled to post how the Sprint SERO plan is all this and all that, here is a link to the SERO page. Yeah, we know all about it.
Some of you may or may not be aware, but Bell has introduced a 7$ unlimited data plan. For the longest time I have been nagging Telus to get with the times concerning data going all the way up to the Head Office. Now that Bell has beat them to it, they are suddenly in a negotiating mood. Here is what a simple phone call to customer service got me for 34$ a month:
- Unlimited Data (no restrictions, tethering or otherwise)
- Free incoming calls US & Canada
- 250 anytime minutes
- 100 text messages
- Voicemail 25
- Caller ID
If Rogers can get into the 21st Century, I will have to remove my signature
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Click to collapse
:| Wow... I thought the $15 unlimited IM and Email plan was pretty good. How long have you been a customer and are you on a contract?
Thanks for the heasup!

I've been with Telus for 3 years and not on a contract, but it makes no difference. The CSR told me the Canadian wireless landscape is undergoing major changes and Telus wants to make sure all their customers take advantage of it. If you've got a PDA phone, give them a call

hey borealcool, just out of curiosity, what exactly did you say to them that convinced them to set you up with such a sweet package? And who did you talk to? I called them today (611) asking if there was anything that could be done but got nothing...i'm still stuck with the crappy $25 for 4MB plan...any help would be great. thanks

I called with the firm intention of moving to Bell saying they have an unlimited data package for 7$. The lady transfered me to another department (customer retentions?) where another lady picked up. She told me Bell's offer came with built-in restrictions and I said what, tethering? She said yes at which point I said that's not a problem, I've got friends on the Internet who can help me hack that. She said I know
Anyways to make a long story short she told me the Canadian wireless landscape is changing with deregulation, competitive prices etc. and asked what would satisfy my needs. I told her about Sprint's SERO packages (she knew about that too) and after looking at my calling pattern she said I never went over 250 outgoing minutes and 100 text messages. I said that would be fine along with unlimited data and she set me up
The plan I got is not advertised, but I think 2008 will see major announcements from wireless providers and why not? Bell, Rogers and Telus are all residential ISPs offering unmetered data and extending it to their wireless packages simply makes sense. I my case, I use data for communications and surfing the web which hardly consumes bandwidth. The teenager next door might download gigabytes of MP3s, but my low consumption balances it out and they know this.

this $7 unlimited data plan is a farse. its false advertising. the touch and all other windows mobile phones are data devices. the plan is unlimited mobile browser. i checked and thought i wasnt being billed for data... the only limitation to the plan being tethering, which i wasnt doing. long story short after a weekend of data use i had racked up $19,000 in data charges. (not a typo). check my thread for full story details.
http://forum.xda-developers.com/showthread.php?p=1727454

Following borealcool's post, I called Telus and see what it's all about. I was very straight forward with the representatives telling them I read on a forum about the unlimited offer. The 2nd rep I talked to was fully aware of it and explained it was intended for new subscribers and renewals (something of that nature). But still, they kindly gave me the plan eventhough I've been with Telus for just few months. So I can confirm that they do have an unadvertised deal where for 15$/month, you get unlimited Web. But it doesn't apply to tethering as borealcool stated.
Finally!!! I now have unlimited Web from my phone so I don't have to worry about busting my limit! Thanks borealcool for the tip!

Good on you lugom,
As stated above, what I got is not an advertised plan. It's Canadian providers waking up to the fact their ridiculous price gouging can no longer be sustained. It's extremely surprising that Bell set the ball rolling, but I think the Conservative government also had something to do with it by announcing their intention to deregulate the market. The last thing providers want is American competition!
EDIT: Btw, what you said about not having to worry about busting your limit is DEAD ON. I'm not a heavy data user, but I've got enough stress in my life without having to worry about my cell phone's data consumption!

Hey guys,
Just an update...Tried again today and had no luck. The CSR told me that they couldn't do anything about my plan because the $15 unlimited email and im is only available to the touch and two other phones that aren't the p4000. He also said that it's only available to new clients with new activations.
I'm guessing they're like this because:
-I'm only 7 months into my 3 year contract
-I can't prove that other people with a p4000 have the unlimited data plan
-I'm completely missing something...
I know a guy on howardforums mentioned that while talking to the CSR he gave them a phone number of another guy that had a p4000 with the unlimited data plan and they were able to give him the same plan...

ji1386 said:
Hey guys,
Just an update...Tried again today and had no luck. The CSR told me that they couldn't do anything about my plan because the $15 unlimited email and im is only available to the touch and two other phones that aren't the p4000. He also said that it's only available to new clients with new activations.
I'm guessing they're like this because:
-I'm only 7 months into my 3 year contract
-I can't prove that other people with a p4000 have the unlimited data plan
-I'm completely missing something...
I know a guy on howardforums mentioned that while talking to the CSR he gave them a phone number of another guy that had a p4000 with the unlimited data plan and they were able to give him the same plan...
Click to expand...
Click to collapse
They are hardballing you and you have two choices:
1. Live with what you have.
2. Hardball back.
If option #2 is in your blood, here's what you do but be prepared to terminate your contract at the cost of 580$ (20$ per month of remaining contract). In any case it will cost more than that in overages so you don't have much to lose. Your P4000 should fetch a minimum of 200$ on eBay. We have number portability in Canada now so if keeping your number is important that's not a problem either...
Rule #1: Remain courteous, patient and polite. CSRs have no gripe against you and most want to help. Call them saying you want to terminate your contract to go with Bell's unlimited data plan. The CSR will transfer you to another, rinse & repeat. The next CSR will either offer unlimited data or, if s/he knows what they are doing, will suggest you sign up with Bell first to transfer your number without interruption of service.
Good luck!

I got the plan!!!!! It took me three days and about 8 reps but finally the last one said yes. Basically what they gave me was the talk to me 30 plan as well as the $15 unlimited messaging and email that now includes data (the data part is unadvertised). I am happy now.
My story called the other day and was flat out told "no". Asked for a supervisor and they said one would call me back.No call from a supervisor yesterday so I called first thing this morning went straight to account cancellations and told Aneshia that I want to cancel my account and get the Bell Touch (BTW I don't even have Bell in my area lol), and that a supervisor was supposed to call me back and never did. She went ahead and offered to look into getting the $15 unlimited plan added and came back after about 2 minutes and said that she would apply it and that I had to change my voice plan becuase my contract says I must spend a minimum of $45/ month. So I got the talk to me $30 plan which inlcludes more than what I get with the base Talk and Email for $45. Thanks "borealcool" for paving the way!

jjlwork said:
I got the plan!!!!! It took me three days and about 8 reps but finally the last one said yes. Basically what they gave me was the talk to me 30 plan as well as the $15 unlimited messaging and email that now includes data (the data part is unadvertised). I am happy now.
My story called the other day and was flat out told "no". Asked for a supervisor and they said one would call me back.No call from a supervisor yesterday so I called first thing this morning went straight to account cancellations and told Aneshia that I want to cancel my account and get the Bell Touch (BTW I don't even have Bell in my area lol), and that a supervisor was supposed to call me back and never did. She went ahead and offered to look into getting the $15 unlimited plan added and came back after about 2 minutes and said that she would apply it and that I had to change my voice plan becuase my contract says I must spend a minimum of $45/ month. So I got the talk to me $30 plan which inlcludes more than what I get with the base Talk and Email for $45. Thanks "borealcool" for paving the way!
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Excellent
I get the feeling they weren't ready for Bell's announcement, after all Bell & Rogers were 20 times more expensive than Telus for data. Watching Telus announcements in 2008 should prove interesting

borealcool said:
Excellent
I get the feeling they weren't ready for Bell's announcement, after all Bell & Rogers were 20 times more expensive than Telus for data. Watching Telus announcements in 2008 should prove interesting
Click to expand...
Click to collapse
Yeah she did mention one of the reasons they will give it to me is that they are pretty sure they will be expanding the deal to other devices in the future.

well boys,
i have called Bell about 5 times trying to get them to give me something i can be happy with.
right now i'm paying $100 for my data plan which includes 1gb. that's wayyyyy too much and i told them about the Telus $15 plan. they refused me and i terminated my contract with them as of next month. so anyone that wants to buy a Bell 6800 leave me a msg.
screw Bell to Hell!! and i was a loyal customer for 5 years!
im gonna miss my phone number

1magine said:
im gonna miss my phone number
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Click to collapse
You don't have to. If you subscribe with another carrier before the end of your contract with Bell, you can ask the new carrier to carry you current phone number with them. It's almost instantaneous. That's a law in Canada now. That's what I did when I went from Fido to Telus this summer. And, if data is really a must have for you, you can always go with Telus and ask for the 15$ unlimited data plan explaining your coming from competition (and still retain your number.) If they say they can only give the plan if you choose the Touch (and if you don't want this device), insist on the fact that you know peoples that owns P4000 and got this very plan with their current device. I know I do, as many others.

lugom said:
You don't have to. If you subscribe with another carrier before the end of your contract with Bell, you can ask the new carrier to carry you current phone number with them. It's almost instantaneous. That's a law in Canada now. That's what I did when I went from Fido to Telus this summer. And, if data is really a must have for you, you can always go with Telus and ask for the 15$ unlimited data plan explaining your coming from competition (and still retain your number.) If they say they can only give the plan if you choose the Touch (and if you don't want this device), insist on the fact that you know peoples that owns P4000 and got this very plan with their current device. I know I do, as many others.
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Click to collapse
cool thanks. is there anyway i could use my Bell 6800 on the Telus network?

Illimited data plan still going on?
Hi,
6 months later, do anyone of you still have the 15$ illimited data plan? I've called Telus and they tell me there's no illimited data with this plan...8$/Mb!!!???
Thanks for your help
JF

Anyone could reply so I can call back Telus...please...

I asked Telus Mobility to add it to my existing contract Dec 2007 with my PPC-6700(Apache), Feb 2008 I've moved to a PPC-6800/P4000(Titian), contract will end Apr 2009.
The bill still states "Unlt'd Personal Email & IM 15", I'm using about a 100megs of data and about 10megs tether data a month.
Yes, I'm still on the $15 ulimited data plan and it's F$%^ amazing, I never thought I would use that much data but when its unlimited.
The deal started in July 2007 if you had a $45 voice plan, about 4 years of existing service they could add the $15 unlimited data any phone other than Blackberry's. Oct 2007 to counter Bell's offer the voice requirement drop to $30 and still no Blackberry.
In late March 2008 co-work recently tried to sign up for the plan but no go the offer expired in Feb 2008 and he's been a 11 year customer of Telus. This is the standard offer now http://www.telusmobility.com/bc/plans/pcs/email_all.shtml
The only thing to do is drop everything and move to Bell for the HTC Touch and $7 data or wait for the iPhone to start some more competition.
I still would like the $7 from Bell Mobility but it's locked to the HTC Touch and non-pda phone. I've asked Bell if I purchased the HTC Touch with $7 data could I switch to another phone while retaining the data. NO NO NO they will charge you standard data rates.
GOOD LUCK

Thanks for your info. I can't find that 7$ data plan you're talking about on Bell's website though. The cheapest plan I see is 15$/month and its not illimited: 2 Mo/month!!! Are you in Canada??
I just want the right info before I call back Telus...
Thanks again.

AT&T Pure owners: Did you have a data plan added to your account?

So I'm curioous how this new data plan requirement works. Is there anyone out there who didn't have a $30 data plan when they got the Pure, and still doesn't have a $30 data plan?
If you had a $30 data plan added when you bought the Pure, was it added automatically by the system when you stuck your SIM in, or did the sales rep add it?
If you did not have a $30 data plan before you bought it, and the rep didn't add it, can you check the Online Account Manager and see if the Pure shows up but your data plan is still not the $30 plan?

Prior to purchasing the HTC Pure I had the unlimited family data plan for $10.00. I purchased the Pure at full retail price, as I was waiting to see if At&t would come out with some new devices before the end o f the year. As of today my data plan has not changed. The retail clerk did not offer or suggest or state that I was required to change my plan at the time of purchase. So I still have the $10.00 unlimited family data plan on my account.

I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.

For those of you with ATT you may be able to pay less for data like I do on T-Mo. Not sure what the equivilant Data plan to the $9.99Web2Go(formerly T-MoWeb $5.99) is but I get full web capability off of it with my unlocked phones. If I log onto My-Tmobile online and I put my phone as a WinMo phone My T-mo Web (GrandFathered in @ $5.99 ) goes away and I have to choose one of the $20+ Plans. So what I do is choos a low end phone as my device and I have the option of using my T-Mo web service. (Unlimited Data Baby)
This may work for ATT. I'm not familiar with ATTs site so I can't give direct directions for this but mebe you can do it. After doing it go to settings>all Settings> Connection and connection setup and your phone will automatically configure the settings. You probably wont even have to reconfigure the settingd. But you will have to be carful on what you DL because the low end data plans now have caps on them so you can only DL so much.

flyboy009 said:
I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.
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Well I don't have the phone. I am just trying to confirm that if I buy a Touch Pro 2 no commit my data plan will or will not automatically change. I figured there must be someone out there who bought a Pure that can confirm this once and for all- one way or the other.

I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.

loriolus said:
I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.
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Click to collapse
Nice. good to see that AT&T has a way to bypass the expensive plan like tmobile. Not many peolp know they can change plan options online.

Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.

SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
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Click to collapse
I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.

SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
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Click to collapse
Intresting. I know T-mobile can see what phone I have (Topaz) and that it's not Branded. But if ATT automatically switches your plan with what phone you have that is total BS. Unlocked or Branded it shouldn't matter. It's non of their buisness.
loriolus said:
I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.
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That's cool. They only say you need the high data plan to use all the phone features so they can make extra money. They could sell the phone without the data plan if they wanted and leave it as a side option.

AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?

AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?

Nope. They find out from the SIM card. It tells them which phone it's inserted in. Whenever I call Customer support for T-mobile they know I have an unlocked phone. They don't care. Not sure if AT&T cares. But on T-mobiles website I have the option of choosing which phone I'm "using" on my account. It doesn't automatically choose it for me unless I put my sim in a T-mo Branded phone.

I have been with AT&T for >7 years now. For the last 4 years or so, I've had a MediaNet plan that's $20 for All-you-can-eat data and 200 text messages. I've had 4 phones since then, 3 of which have been smartphones. I just checked my plan a minute ago, and it's still the same one.
There is an inertia built into the system. Unless someone goes in and specifically changes codes, they stay there forever. I'm still getting a company discount for a company I haven't worked for in over 2 years. Whatever codes you have in place will stay there. They know what phone you have because of the SIM card, but that has no effect on the codes.
The exception is the iPhone.

I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.

player911 said:
........
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
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Holy wow that's expensive. I pay $56 a month with taxes with unlimited data and 1500 messages. My sis and mom are on a family plan and pay 80 some odd dollars with messages. (No data for them).
Crazy how 3 phones is nearly the same as 2.

I just bought a Pure for 49.99 as an upgrade and one condition was to add the 30 dlls Data Plan. Att they don't sell you the phone if you don't add the data plan, thats what I've been told for one of their representatives. I had a Tilt for the past 2 years paying only $15 dlls for unlimited data, on my account appeared the tilt but on their system showed a Nokia 6682 phone. They didn't make the change from Nokia 6682 to the Tilt I don't know why. I bought the Tilt two years ago over the internet on Black Friday. Now it shows the Pure but with the 30 dlls data plan added. One thing is for sure if att finds out that you are using a Smartphone they will add you the 30 dlls data plan automatically and may charge for past months.

How did you get them to sell it for 49.95?

I thought I'm paying a lot for my phones but yours is worst. I have the Tilt with Unlimited data+200 message, my wife has the iPhone 1st Gen and my son has a Samsung phone with unlimited msg (no data). My monthly bill is about $140.
Since I'm already on the $30 unlimited data plan on my Tilt, is there a way to switch back to the cheaper plan?
player911 said:
I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
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Click to collapse

badersk said:
How did you get them to sell it for 49.95?
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On tigerdirect.com they have it as an upgrade for 49.99 and the Tilt 2 for 199.99 free activation also.

Do you have to notify Tmo that you are switching from a G1 to N1?

When I bought my unsubsidzed G1 about 10 months ago I had to call Tmo and have them change my existing data plan for the G1. Now that I bought an unsubsidized N1, I'm wondering if I need to do the same thing. Do I need to call Tmo and notify them that I am switching to an N1 so that they can update my data plan for the correct phone?

I'm wondering this myself. My friend renewed his account, and I bought the nexus one off of him for 300 + traded my newer G1 for his older beat up G1.
I should be receiving it tomorrow. I'm gonna stick my sim card in and see what happens.

I had a G1, and when my Nexus arrived I just popped in the sim card and everything was good to go. Data, sms/mms, and calling all work perfectly. I received mine on the 7th and haven't had any probs with that so far.

Had a G1 as well and didn't tell them anything.

When I went from my TMO Wing after getting my G1 I needed to contact them because they needed to provision the account for the G1 data plan (and vice versa when my G1 failed and needed the TMO Wing as spare til replacement). I was told by TMO Customer Care that the provisioning for the N1 was the same as for the G1.

Ssantos6981 said:
I'm wondering this myself. My friend renewed his account, and I bought the nexus one off of him for 300 + traded my newer G1 for his older beat up G1.
I should be receiving it tomorrow. I'm gonna stick my sim card in and see what happens.
Click to expand...
Click to collapse
They are the same data package...

I actually switched from the G1 planeuth myfavs to the $59,- plan. Saving me $20 a month.

No need to tell them anything, if you already have the data plan.

i've had a blackberry data account for years, switched to iphone without telling them and it worked, now i switched to the nexus one without telling them and it still works. maybe it was different with the previous android phones because they had direct control over them.

The data plan is an android data plan.. not only g1

My blackberry plan worked for a day on the MT3G and then I had to change to the android plan.

u dont have to tell em anything

Data plans are data plans. They just charge you more when you have a smartphone.

Having just gone through this, if you have the G1 data plan, you'll want them to switch it to the Android one. The cost is the same, and the only difference I've seen between the two is that the Android one has the Visual Voicemail, the G1 plan does not. I called up to get visual voicemail activated, took about 5 minutes, no real change to the account other than that data plan change.

Swervo said:
Having just gone through this, if you have the G1 data plan, you'll want them to switch it to the Android one. The cost is the same, and the only difference I've seen between the two is that the Android one has the Visual Voicemail, the G1 plan does not. I called up to get visual voicemail activated, took about 5 minutes, no real change to the account other than that data plan change.
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+1
Quite painless. But if you're on an existing "G1" plan, N1 will work fine on it. Just not Visual Voicemail... If you have Visual Voicemail working on your G1, you're probably already on the "Android" plan.
Cheers,
Kermee

remember to turn off wifi while setting up vvm for the first time on the n1...otherwise you will not connect to the tmo server...

No don't call T-mobile, they are anxious to get folks off the old G1 plan that has data and 400 text messaging. If you get swapped off this plan It will be at your own peril, you will have to pay $10 more for unlimited txt as they have no other plans also some of their newer plans require an activation fee, oh and once you switch you can't go back. Your phone should work just fine.

roggrat said:
No don't call T-mobile, they are anxious to get folks off the old G1 plan that has data and 400 text messaging. If you get swapped off this plan It will be at your own peril, you will have to pay $10 more for unlimited txt as they have no other plans also some of their newer plans require an activation fee, oh and once you switch you can't go back. Your phone should work just fine.
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Yeah, if you're on this data plan/sms combo, you should stick with it. You all should be using Google Voice for vvm anyway... it's way more useful than T-mobile's app.

As a t-mobile employee I can say it's still best to call them simply to update your IMEI number, it's useful to do so as if you do have to call in for insurance, it's much easier. If there are any problems with the data, sometimes the IMEI is the issue.. so it's easier just to clear that up to start.
You don't have to change the plan to do that, you simply tell them you need to update your IMEI and you're fine.
Sometimes asurion reps will conference with T-mobile to verify the device on the account is the one you said.. so unless you want to replace the N1 with an older G1, making sure everything's up to date is your best bet =)
As far as the plans are concerned, not much diff aside from the VV, they're both android so it doesn't matter much. If you were previously on a blackberry plan however you could have some issues arise over time.
Hope I helped. ^_^

T-mobile and asurion will not replace an N1, as far as I know, because Tmo doesn't sell it.
I wouldn't tell them anything unless you put the sim in and things do not work. I'm using a $5 data plan that has been working for almost a week now.
If you talk to them, they WILL switch you to a more expensive plan. You WILL be screwed. Prices for Tmo CONSISTENTLY go up, and there is no reason to tell them anything unless it doesn't work.

Interested in getting Vibrant, but not eligible for upgrade, so was wondering........

Right now I really want the vibrant, but i'm not eligible for full upgrade from tmobile so i can't get the phone for 100 from costco where its on sale. Since my brother whose in a family plan with my parents is eligible, he could get me the phone since he says he's fine with his old sidekick.
So would it be as simple as him ordering the phone, giving it to me, and myself putting the sim card in, and using it right away? Also, I understand he has to get the data plan since it's required, but could he technically call tomobile to take it off and say he lost it? Because he's fine with his old sidekick and not wanting a data plan added on his bill. I would appreciate any responses thankyou.

Yes that should work fine. They may require you to add a data plan to your line though.

as for using a different line for upgrading the phone on another line, that is fine - I do this all the time (my company has over 30 lines, and most employees are still on the same phone they got in 2002)
the data plan will be an issue - technically, the price of the phone is subsidized by the data plan, so he would not be able to just cancel the data plan. if that were possible, tmobile would lose money, and that is a big NO-NO

But, I've heard from different people, that if you did report the phone lost, they would take the data plan off. Or that could go to your online t-mobile account and change what phone you have, like if you change that you have a "dumbphone". Can anyone else confirm this?

I was able to cancel the data plan here is how: Once you buy the phone and the data plan is active login at the t-mobile website and change the phone to another phone. On the left click on the line you just bought the phone on, then under the picture of the phone you just bought click on "not your phone/device" then choose a cheapo phone from the list (one that does not require an internet plan). Now you should be able to go under that accounts plan and cancel the internet. If this does not work then you would have to start begging tmobile to remove it (just explain to them the real situation and that you will add the plan to your line) usually if you have been a long time well paying customer they will help you.

Just have your brother, or whomever's name under the account, call in and ask to remove the Android data plan and put back the Sidekick plan. Of course, your brother's sim card needs to be in the sidekick at the time you request the change. If they ask for a reason, just say "I didn't like it, so I gave it to my brother." That's it. Keep it simple.

Cool, appreciate all the responses guys. I don't think my brother has the Sidekick plan, he just has the regular family plan line with no data or anything.

Okay, it's been about 2 weeks, and so I decided to call about the phone and switching the data plan. However, T-mobile would not allow my brother to switch his data plan over to my account. They won't allow him to get rid of the data charge on his account period. The only option the rep gave me was to downgrade to a sidekick plan for his account which basically cost the samee anyways. Anyone know what I should do now?

That will work, but like others said they will require you to have that data plan. So your brother will be stuck with his sidekick data plan and the data plan for the Vibrant. Unlike other phones I do not think he can use the Android data plan with his Sidekick. I have used my G1 plan with the Mytouch 3g, Cliq, HD2, and now my Vibrant. As you can see I used it with a non-adroid device (HD2) and it worked fine, but I think sidekicks are in a whole different league.

Just wait it out. How much longer is your contract. Also go to walmart instead of costco. If you go anywhere else you will get taxed on the full price of the phone when walmart only tax the cost shown. For example walmart taxes on 98.99. Whereas everyone else will tax 500.00.
Sent from my SGH-T959 using XDA App

Talk to a T-mo representative in store and ask them if you have a equipment credit line. I'm not eligible for upgrade until Nov but I have like $300 ECL. So I still got the phone at the same price of an upgrade.

Appreciate the responses guys, but right now I have the phone and it's great and everything. I even got the data plan myself. But what im trying to figure out is how to take the data plan completely off my brothers account since he technically doesnt own the phone anymore and having the plan would be useless.
I've talked to 3 different reps and each refused to take his plan off. One rep recommended to go to the store and buy a cheap "dumbphone" for like 50 bucks which takes his data plan off. It seems like my only option now and would you guys recommend that?

Well the terms are that you signed into a 2yr contract knowing there is a data plan requirement for 2 years. And now you want help getting it off? I don't think it would be appropriate to ask that here.
Sent from my SGH-T959 using XDA App

[Q] Just upgraded and got 4G unlimited?

Hi, I just upgraded my N97 to the G2 and got the HD7 free on black Friday.
I didn't have a data plan before, but when I look up my service it says I have 4g unlimited? I can't seem to find the service fee for it either.
I don't want to get a surprise at the end of the month and be hit with a $30 data plan.
Should I be worried?
The Rep told me the upgrade is only for the phone and does not affect the plan.
If I did get free 4G service then WOOT!

highly doubt it. when you upgrade, they change your data rate plan to the required one for your device. you're most likely going to get charged for it

thanks,
My brother got the HD7 and he had the 5.99 tmobile web plan, does this mean he lost his tmobile web plan forever? We he don't plan on keeping the phone and plans to go back to his Milestone.

For tmobile I know that if you upgrade a phone to a "data service required" model, YOU WILL NOT NEED A DATA SERVICE TO USE IT. They pull that bs to get more money out of you on the upgrade offer. All you need is a sim card for the phones designated provider. I know this because I handle the phones in the family plan for my family and have seen nearly every situation and outcome. Every 2 years each of us has a phone we get an upgrade for that individual line. We do not take upgrades always in turn and in the past have bought these "data plan required" phones off craigslist or ebay. They still work. If you use the data without a plan you will get charged out the ass. Luckily you can restrict yourself from doing that just incase you can't remember not to. You will also not lose the web features that are registered to your sim card. If you have the edge package (the cheaper one) and stick your sim in another phone, that phone now becomes "edge" enabled. Same goes for 3G package unless you put it in a HSPA compatible phone, then you will have the HSPA capabilities. Kinda nice that they aren't charging a jacked up fee for their new data service, but my connection locally sucks for it anyways so go figure.
One other rule about tmobile that I like is that they grandfather you on certain things. For example, I pay a flat $55 monthly for unlimited minutes/texts/data and they no longer have this plan available but since I've had it for the last few years, I am an exception to any plans they have now and that makes me a happier camper.

Thanks
so should I call the rep at the store back and tell him to remove the 4g unlimited?
I never had a data plan before the update, but my bro had the 5.99 plan.
or should i switch to a dumb phone and remove it myself?
thanks

You will NOT be able to keep the phone if you want to cancel the data plan. Tmobile requires the data plan as a part of the deal on the upgrade. I have a hard time believing this wasn't made abundantly clear to you before you upgraded.
Sent from my HTC Vision

That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.

Ray_jai said:
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
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Ray as much as I would like to say woohooo for you, it is a well know problem with T-Mo Reps...They hay no clue what they are talking about! I would check your online account in the next few days, but you may not see it until your new billing cycle. These folks really suck at getting their fact straight!
Anyway, i hope that ou do get what you wanted, and keep us posted on the long term outcome.!

I find that no one ever knows what they are doing. I upgraded to the G2 and was very happy until the website said that another data plan was added to our contract for 30 a month. I've had a data plan for quite a while and it was 25 a month. When we called Tmo, they said I had to have that data plan on top of my old one to keep the phone. They were obviously mistaken but refused to do any of the leg work to get it fixed. I had to make calls to Best Buy and Tmo many times to make sure that it was fixed. Sorry for the rant, I just find it hard to believe that anyone has gone through this process smoothly when it has been a huge pain in the ass every time I have upgraded a phone.

I checked online and i saw the $30 data plan. I knew it wasn't going to be free, but oh well.
Do you guys know if i could change it to the $15 data plan?
thanks

I would recomend to anyone getting phones on contract.... buy the phone outright and all the plans become cheaper. Once gou have a contract you loose all your bargining chips. If i have a problem with my service i can call them up and say fix this or i cancel. They will quickly transfer me to a level whatever rep that has the power to change anything oon my plan to keep me happy. Just an fyi if you dont have the cash to buy the phone tmo has a plan that you pay them 20 a month till it paid off no interest. Even going that route monthly rate is still less then being on contract.
Sent from my HTC Vision using XDA App

Reps will generally tell you whatever they can to make a sale. The rep outright lied to you when he said it wouldn't require a data plan.you should've asked for it in writing.
All subsidized smartphones require a compatible data plan (except the Nokia Nuron) for the life of the contract.

He didn't say I didn't need data, he just said he wouldn't add or change anything. He just never mentioned I will need a data plan.
looks like my bro won't be getting his 5.99 tzone plan back.
Does forcing us to get a data plan go under that net neutrality thing?

Ray_jai said:
He didn't say I didn't need data, he just said he wouldn't add or change anything.
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Well, I guess he didn't really lie then... the computer did it automatically.
Seriously though, he probably assumed you already had a data plan due to having an N97 smartphone.
Does forcing us to get a data plan go under that net neutrality thing?
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Click to collapse
Not a chance. It's a term stipulated by the contract in order for you to get the discounted price. All spelled out in the terms and conditions paper you sign.

On the G2, you can just use the "My Account" app, "Plan and Services" tab - it will show you up to the minute info regarding your plan, details, and monthly costs. Nothing is free, but TMo is as close as you can get in the US.

What happen is for some reason when upgrading 2 lines only the first one gets the "unlimited 4g" I ran into this problem a few days ago. The system doesn't automatically add the web on the second device(the "free" one) So the customer leaves the store with out the internet of the second device. Now unless he went into your account and changed the tzone package then you should be fine. But in the case that he did just call customer care and have them put the old feature on. They will be reluctant to do so and say that it doesnt exist anymore but they keep all of the plans in the system. Reps just dont like to go into the system and find the package. Hope this helps.