ROGERS URGENT 911 Message - myTouch 3G, Magic General

Hey guys I received this text last night from rogers:
URGENT 911 calls: Please disable GPS location on your HTC MAGIC device to ensure all 911 calls complete. HTC is urgently working on a software upgrade and we will provide details shortly so you can re-enable GPS.
Here are the steps to turn off GPS:
Hit the Menu button.
Choose Settings
Choose Location
Uncheck Enable GPS Satellite
Now what's strange to me is that looking all over the net I see that this an issue with only the dream. Furthermore within the txt where it says "HTC is urgently working on a software upgrade and we will provide details shortly so you can re-enable GPS", The word "working" is spelled "woron".. not sure if this is real or some joke from someone. Either way, ANY OTHER MAGIC USERS GET THE TXT?

I got it too but I'm ignoring it. I think they send it to us to cover their asses "just in case".
Any Rogers magic user feel like dialing 911 to find out if it works?

Anyone with a Custom ROM will not be affected by this bug.

Taknarosh said:
Anyone with a Custom ROM will not be affected by this bug.
Click to expand...
Click to collapse
yeah i figured that so i also ignored it.

According to Cyanogen on Twitter he and most every other custom ROM cooker fixed this months ago.
Shame on you, Rogers.

This is a very real issue affecting every stock Rogers Dream & Magic. Most/all calls to 911 will fail and cause the phone to crash.
Google fixed the issue last September. Rogers has not bothered to fix the issue and issue an update or notify their customers, until last week for the Dream, and yesterday for the Magic. They have halted sales of both phones but have not even committed to when an update will be available.
Nice to see another example of most excellent customer service.
Rogers Magic - the new Ford Pinto

bjtheone said:
This is a very real issue affecting every stock Rogers Dream & Magic. Most/all calls to 911 will fail and cause the phone to crash.
Google fixed the issue last September. Rogers has not bothered to fix the issue and issue an update or notify their customers, until last week for the Dream, and yesterday for the Magic. They have halted sales of both phones but have not even committed to when an update will be available.
Nice to see another example of most excellent customer service.
Rogers Magic - the new Ford Pinto
Click to expand...
Click to collapse
Now this is interesting! Sounds like a free contract cancellation to me ..

Naatan said:
Now this is interesting! Sounds like a free contract cancellation to me ..
Click to expand...
Click to collapse
Hmmmm. I was thinking the exact same thing! Now this is very interesting http://www.howardforums.com/showpost.php?p=13436988&postcount=1 rogers knew about it loooong ago but refused to do anything, while tmobile and other carriers quickly allowed for an up date to 1.6...damn makes me wanna move back to the US lol

Related

Fixed: Text Messaging and Calls

So I've had the G1 since it came out and have been having no problems with it until this week. When my girlfriend and I txt or call eachother it won't work. I have no problems contacting other people. She also has the G1 and she has the same problem too.
First when I txt and try to send the red pending message thing stays on the txt for a long time and then it gives me an error. I have full signal and have 3g. She has the same problem too.
When I try to call her it goes straight to her voicemail and vise versa.
We also tried using IM but the same problem happens and our conversations always get dropped. This has been really pissing us off because we have been using T-mobile together for 4 years now. WTF!?
Are others of you having the same problem when conversating with other G1 owners?
Thanks
Its a sign telling you that you should break up with your GF.
First thing first have you tried restarting your phone by taking the battery out.(you would be suprised how many people don't do this and 80% of the time it fixes the issue.)
Second if you have a long thread of text with her(over 150) try deleting that.
Third if that doesn't work then do a hard reset on each others phones. You won't loose your contacts, the will show up again once you log back in. Try texting and calling each other on fresh phones. If it works start re installing your apps one at a time and texting each other between each one. It could be an app as well blocking you guys.
Still having issues looks like a call to T-mobile tech support is in your future and possibly a warranty exchange.
dont why is that, but deleting some sms messages would help a lot. try those issues from above poster. good luck & dont give up w/your gf
If it's happening on both phones, it sounds like it might be a network issue? Contact T-Mo.
Thanks for your help guys, I'm not a newbie with phones so I did all what's mentioned above.
Took out battery, reseted both phones, hard reseted both phones, installed apps one at a time and we still have that problem. We both delete the threads before they reach 100 so that can't be it.
The problem usually happens at night, I'm going to call T-mobile tomorrow and see if we can get an answer.
Thanks again
elsucio03 said:
Thanks for your help guys, I'm not a newbie with phones so I did all what's mentioned above.
Took out battery, reseted both phones, hard reseted both phones, installed apps one at a time and we still have that problem. We both delete the threads before they reach 100 so that can't be it.
The problem usually happens at night, I'm going to call T-mobile tomorrow and see if we can get an answer.
Thanks again
Click to expand...
Click to collapse
Are you two on separate accounts with T-Mo? If on same account, do you both have a separate dataplan for each G1? I'm just grabbing at straws here, but the way it only malfunctions when you two contact each other seems to suggest it's got something to do with your G1 plan(s)/service(s).
GL
jashsu said:
Are you two on separate accounts with T-Mo? If on same account, do you both have a separate dataplan for each G1? I'm just grabbing at straws here, but the way it only malfunctions when you two contact each other seems to suggest it's got something to do with your G1 plan(s)/service(s).
GL
Click to expand...
Click to collapse
Yes we have a family plan with the unlimited text and data.
I just checked out my account on My T-mobile and they didn't recognize my phone. I tried to change my myfaves but that didn't work so the site is down. It could be that T-mobile is having some sort of issue.
elsucio03 said:
Yes we have a family plan with the unlimited text and data.
I just checked out my account on My T-mobile and they didn't recognize my phone. I tried to change my myfaves but that didn't work so the site is down. It could be that T-mobile is having some sort of issue.
Click to expand...
Click to collapse
As I understand it, each G1 must have its own dataplan, even if you are sharing the same voice plan (i.e. family plan). Perhaps the sales rep who set up your G1s didn't know this and only added one dataplan? When you communicate between your two G1s it would appear to T-Mo's network as the same data customer trying to call/sms itself. Hence the screwiness?
Just a theory.
jashsu said:
As I understand it, each G1 must have its own dataplan, even if you are sharing the same voice plan (i.e. family plan). Perhaps the sales rep who set up your G1s didn't know this and only added one dataplan? When you communicate between your two G1s it would appear to T-Mo's network as the same data customer trying to call/sms itself. Hence the screwiness?
Just a theory.
Click to expand...
Click to collapse
I understand where you're coming from but we have the same voice plan with two separate data/text services.
When we try to call it takes several attempts for it to go through but most of the time our calls are dropped within a minute. Text works most of the time.
elsucio03 said:
I understand where you're coming from but we have the same voice plan with two separate data/text services.
When we try to call it takes several attempts for it to go through but most of the time our calls are dropped within a minute. Text works most of the time.
Click to expand...
Click to collapse
Ahh. Still, it definitely seems to be a T-Mobile issue. I would suggest bringing both phones into a T-Mo store and having them take a look at that and maybe your account as well. If any of the sales reps there has a G1, try calling it.
elsucio03 said:
I understand where you're coming from but we have the same voice plan with two separate data/text services.
When we try to call it takes several attempts for it to go through but most of the time our calls are dropped within a minute. Text works most of the time.
Click to expand...
Click to collapse
One problem i have seen a couple of times, when i have 3g turned on, I cant call out send or receive text messages, and only seems to happen in certain areas of my town. If i disable 3g everything works fine. My roomate has the same issue with his G1 in the same areas of town as well.
Update:
Both of our phones seem to be working fine today. I still don't know what it was though. If it happens again then I'm definitely going to a T-mobile store.
Thanks guys
ranger7424 said:
One problem i have seen a couple of times, when i have 3g turned on, I cant call out send or receive text messages, and only seems to happen in certain areas of my town. If i disable 3g everything works fine. My roomate has the same issue with his G1 in the same areas of town as well.
Click to expand...
Click to collapse
offhand, have you reported that to t-mobile? thats the only way things will ever get fixed, if you havn't. Call drop/similar issues are taken seriously by tmobile and they will send a tech to check it out (though you may be unaware). If the tech can recreate your trouble, it will be fixed.
Update:
Both of our phones are fixed! I called T-mobile and they said that problem has happened before, our sim cards needed to be changed so we can be able to use the 3g.
We both went to the T-mobile store today and got them replaced with no problem and now everything is perfect.
One of the many reasons I love T-mobile and my G1!
elsucio03 said:
Update:
Both of our phones are fixed! I called T-mobile and they said that problem has happened before, our sim cards needed to be changed so we can be able to use the 3g.
We both went to the T-mobile store today and got them replaced with no problem and now everything is perfect.
One of the many reasons I love T-mobile and my G1!
Click to expand...
Click to collapse
Ahh yeah if you are using a legacy SIM that would definitely kill your 3G joy. Need a USIM for 3G I'm glad T-Mo was able to fix it for ya.
Edit: By the way you might want to revise the title of this thread with "Fixed" so folks don't unintentionally bump it a few months later.
jashsu said:
Ahh yeah if you are using a legacy SIM that would definitely kill your 3G joy. Need a USIM for 3G I'm glad T-Mo was able to fix it for ya.
Edit: By the way you might want to revise the title of this thread with "Fixed" so folks don't unintentionally bump it a few months later.
Click to expand...
Click to collapse
Good idea, My SIM card was about 5 years old.
We have problem here and there but it's just service issues.
jashsu said:
Ahh yeah if you are using a legacy SIM that would definitely kill your 3G joy. Need a USIM for 3G I'm glad T-Mo was able to fix it for ya.
Edit: By the way you might want to revise the title of this thread with "Fixed" so folks don't unintentionally bump it a few months later.
Click to expand...
Click to collapse
You do not need a USIM for tmobile. The sim he had may have been too old, but i have not changed my sim for at least 2-3 years and i can swap my sim into any phone i choose. ATT requires a USIM i believe, but tmobile service will work with either... can anyone actually chime in that has an offical t-mo USIM?
phatman81 said:
You do not need a USIM for tmobile. The sim he had may have been too old, but i have not changed my sim for at least 2-3 years and i can swap my sim into any phone i choose. ATT requires a USIM i believe, but tmobile service will work with either... can anyone actually chime in that has an offical t-mo USIM?
Click to expand...
Click to collapse
Oh! Didn't know that. I had T-Mo years ago, but have been with AT&T for the past two years due to a promotional pricing.

Rogers New Updates for HTC dream/Magic

I got a txt message from rogers saying that an update is available for the 911 calling issue, and dis update also includes the SenseUI,
now how will dis effect on the rooted HTC Dream phones
shud I unroot the phone to get dis update
or will CyanogenMod give us a new update with SenseUI
yeah i got that txt msg too, said somethign about the internet going down too
The 911 issue is fixed in all 1.6 roms including cyanogenmod. If you want SenseUI then flash a rom that has that in it. This really doesn't change anything for rooted users except that we will get a credit on our bill.
Rogers update instructions said:
You will be compensated automatically for this inconvenience with a credit of one month of data fees.
Click to expand...
Click to collapse
Yay
EkostonS said:
yeah i got that txt msg too, said somethign about the internet going down too
Click to expand...
Click to collapse
Mine still works. Maybe because I'm rooted its fine?
beav_35 said:
The 911 issue is fixed in all 1.6 roms including cyanogenmod. If you want SenseUI then flash a rom that has that in it. This really doesn't change anything for rooted users except that we will get a credit on our bill.
Yay
Click to expand...
Click to collapse
yas we vl get a credit
by the way im getting my magic on monday so i vl have the update in dat
is da internet goes down for a month o wht
My worry is that Rogers will shut off internet access to our rooted Dreams untill we install this patch, regardless of whether we need it or not. Any word on whether this will screw over rooted phones?
the text I got on my magic said:
"In order to help ensure 911 calls are completed internet access will be temporarily disabled..... To minimize loss of internet service please complete your software update immediately. Upon completion, internet access will be re enabled within 24 hours."
Does that mean until I update I don't get internet. Its okay with the magic but My dream has a different MOD so I can't exactly update it :S does that mean I wont be be able to to use my data :S ever...
thats my worry with the txt i got, i called rogers and said i had 1.6 software already and he said the internet shouldnt be an issue then. we will see i guess..
says the "internet will be effective as of 01/24/2010 6:00am EST."
Here is wht Mary from rogers says abt the update
Hi There. Just wanted to jump in to clarify one point. Data will not be disabled until tomorrow - Sunday, January 24 - at 6am for those who have not updated their device with the 911 fix. With safety being the highest priority, this was a necessary step to ensure 911 calls will complete on all devices.
If you are currently having issues, I suggest you call Technical Support.
Click to expand...
Click to collapse
so vl have to wait until 2moro to find out whether is it really necessary for us rooted users to do dis update
fzlhmt said:
Here is wht Mary from rogers says abt the update
so vl have to wait until 2moro to find out whether is it really necessary for us rooted users to do dis update
Click to expand...
Click to collapse
I think you have to wait till Monday to find out. Everybodies internet will be shut off tomorrow regardless of root or not. It will be off for 24 hours. Question is, will those of us who have rooted have internet access on Monday.
According to this thread
Originally Posted by srlee
Rogers says they check build number of 1.89 or higher and if it is not you MUST upgrade , been told that twice now.
Just got off phone, spoke to someone at Rogers office of the president, he said there are no exceptions. If you don't have Rogers Build Number greater than 1.89 , you will lose internet access.
Fix would be to replace build number in prop file with a rogers style build number
Click to expand...
Click to collapse
AFAIK, there is only 1 Magic rom that would pass that test.
fzlhmt said:
AFAIK, there is only 1 Magic rom that would pass that test.
Click to expand...
Click to collapse
so us with rooted dreams are screwed.. we have to unroot and do the update and cant root again till there are roms that will pass it?
fzlhmt said:
Here is wht Mary from rogers says abt the update
so vl have to wait until 2moro to find out whether is it really necessary for us rooted users to do dis update
Click to expand...
Click to collapse
hmm well it seems that its past 6am and I still have data and I didn't update yet so might be safe.
Connection just dropped on internet.
CM latest
HTC Dream
Winnipeg
Edit: Rebooted phone, Works again?
Connection still up here
HTC Dream
manup456 2.1
Winnipeg
Ok, no crying wolf, I've verified on my end, in Winnipeg, My data connection 2/3G is dead :/
Data down on Vancouver Island Bc
Only time will tell now if they let us back on without their dumb update.
hrrrm.. still have internet connection, but showing "h" where 3g used to be on top bar.
for those of you wondering, yes, this is a "perfect" spl
here's whati saw when i went into fast boot:
pvt 32b ship s-on d
hboot 1.33.0010
cpld-4
radio 3.22.26.17
june 2 2009, 21:33:16
and for those techie types out there
baseband ver: 62.59s.20.23u_3.22.26.17
Kernal ver:2.6.27-d5acf552 [email protected] #12
build# 1.89.631.1 146733 cl#94714 release-keys
About Rogers service interruption
I think my biggest issue is with this "RogersMary" person on the AndroidForums, and the conflicting information I get from phoning tech support vs. her (is she an official support person? She inferrs she is by her ID and the tone of her posts but I wonder...).
Here is my "911 Saga" w/ Rogers:
* get a series of French and english SMS from Rogers: first to diable GPS to make sure 911 works, then that an update is available at rogers.com that is mandatory--it says internet would be shut off for up to 24 hours starting Sunday at 6AM (no time zone given--I assume Eastern but could be pacific based on the IP addresses my phone gets, or could be my local Mountain time). It says to "prevent FURTHER disruption" upgrade your phone BEFORE the outage starts.
* I go to rogers.com and get instructions. Requires WinXP or Vista. I don't have any windows computers at all here (I have a Mac and a Linux computer at my disposal). Supremely annoying!
* I google for answers, find RogersMary's posts on AndroidForums saying 2 things: If your PC doesn't meet support requirements phone, and in so many words that only those that don't upgrade their phone will lose their internet so stop fussing and update already.
* phone rogers tech support. I ask for instructions to upgrade my phone without a Windows PC...long pause...response (and I quote) "I have no idea". (strike 1 for RogersMary).
* I scour further. NOTHING on rogers.com, but in the forums I find images of this update that you simply load onto an SD Card and do a restore from there. I do this...and after a VERY VERY LONG reboot I get an "extreme phone makeover", and the phone info shows same system build number as in the instructions. Huzzah! No thanks to Rogers though.
* Sunday morning arrives. My battery died in the night (but long after I upgraded) so I plugged in, turned on my phone. NO DATA ACCESS EVEN WITH UPDATE USING OFFICIAL ROGERS BUILD.
* I phone tech support AGAIN. I told them I have no Windows PC but I did find the update file for my SD Card and upgraded that way but still lost network, and did my method of updating mean Rogers didn't register it? He thanked me for upgrading and said be patient--that ALL Rogers customers w/ Rogers Magic would have a disruption for UP TO 24 hours even with the upgrade in place (STRIKE 2 FOR ROGERSMARY!). That is the main reason for the data plan credit.
Anyways, this is what he explained: Rogers has to "scan the network" to query the phone for information in order to verify the mandatory upgrade. If your system build is OK (didn't clarify if it had to be an exact match or a certain number or higher) then your data plan will be re-enabled. This scan is not a routine thing they do--it is a scheduled event that will occur over the 24 hour period that started this morning. So, if you do the upgrade after this morning there is a chance during the scan and find your phone not upgraded to the proper build number and your data plan will NOT be reactivated automatically by tomorrow morning, at which time you have to get ahold of customer service yourself and have them re-activate your data plan manually. (Ignore RogersMary and remember the SMS said upgrade to prevent FURTHER disruption--not to avoid disruption entirely).
This guy said I had to be patient and to contact support again only after Monday at 6AM if you have no data/internet as it could take that long to sort out. The time it takes could vary depending on your region, if you are within signal range, if your phone is powered down and how old your SIM card is.
The last one was interesting: I have a SIM card that is on its third phone and is approaching 5 years old (when I go to the local Rogers store to upgrade they just move my SIM card--I've not been given replacement SIM cards). He has taken support calls related to very old SIM cards and replacing them has fixed issues in the past. Notably, I've had SMS messages sporadically arrive hours late, but no total loss of service--thought it was just net congestion. He said it could be the old SIM card becasue older SIM revisions issued before 3G/HSDPA, though they work on 3G, have sometimes inconsistent performance as they were not tested with the 3G network before being issued. If you have unreliable SMS, the scan they're doing today could be unreliable too (delayed, etc).
So, I come away with the following:
* Rogers didn't promise NO disruption, they said UP TO 24 hours, and MORE if you don't upgrade, so you can't REALLY be sure if you have issues until tomorrow morning at the latest. The disruption might have come and went before you woke up this morning, or it may persist through the day.
* If your phone is off or has no signal through out the day, Rogers may not be able to scan your phone, and the effect might be the same as not upgrading.
* Not sure if it is fact or an educated guess, but I suspect that this scan could be performed through the same mechanism as SMS (text messaging), though I doubt you'd actually SEE a text message yourself (it'd be a specially crafted packet of data). That way a "data" operation can be performed on phones without data/internet enabled. Perhaps if your SMS messages take awhile then this scan would too.
* If you are still using a SIM card that was issued before 3G/HSDPA was offered by Rogers it isn't a revision that has undergone testing on the upgraded network. It doesn't prevent you from getting 3G but it isn't guaranteed and has been the cause of various issues from SMS to unreliable web browsing and they might blame it on your internet not reactivating if it fails...but wait until tomorrow to complain...
IT WORKED!!
I'm back in!!!
I called(landline), did NOT pick a phone, went to general tech(no wait) said vaguely "I was having some intermittent data issues and some forums said to call up and request a network refresh", he (very eagerly) said sure! turned off the phone, he refreshed, and I'm back.
He proceeded while booting to ask about what specific issues but I kept it vague, text issues, on/off data (i did not get asked about the update!)
If my data goes out in an hour like it seemed in the start, then Rogers is sweeping users in which case, turn your phone off until the whole ordeal is done to avoid being marked again, or risk calling for another refresh,(I'm sure they will catch on soon, but those outsourced peeps LOVE the easy calls!)
I prefer the nice method, instead of the death threats to the managers
if they ask about the update say "I did and i had intermittent issues some forums said...
enjoy your data(and the free month!)
We get a free month?!?!?

Fun With AT&T

Some strange events happened to me yesterday. I've had my g1 since december of 2008. I bought it off someone at craigslist because I am on a AT&T family plan and didn't want to switch carriers. I unlocked the phone soon after and have been using my phone happily since then. I also do no have a data plan and make sure to remove all APN information after each flash.
I have been happily flashing roms going from 1.1 to 1.5 and to 1.6. Lately I was using "NonSense Cupcake revolution" but yesterday I decided to update to cyanogen 5. Right after the upgrade, I got a text from AT&T congratulating me on my new smartphone and telling me that I now need a data plan. 10 minutes later we found out that AT&T deactivated all our sim cards and none of my family were able to make phone calls.
Does anyone have any idea what the heck happened? How did AT&T know all of a sudden I was using a smartphone. Is there something about android 2.1 that raises a red flag? I really DO NOT want a data plan and will rather stop using my g1 than pay $350+/year on one. My current plan is to give them my old Nokia IMEI when I get my new SIM card and then pop it into my g1 after downgrading back to the 1.5 rom I was using.
Thanks for reading and I look forward to hearing your ideas.
Edit: New theory; found this elsewhere:
"Note: If an AT&T customer puts their SIM card into a Nexus One device, our smartphone data requirement policy and control rules will apply; this allows customers to enjoy the benefit of using data services from AT&T. The following welcome message will be delivered:
Your Smartphone is active! A data plan is required and if omitted, will be added to your account. For details, see your sales rep or att.com/smartphoneplans."
So AT&T thinks I put my sim in a nexus one so I think if I downgrade I should be fine. Any way to make a 2.1 rom look like a 1.6 one? build.prop maybe? I cant test anything myself until I get my new sim.
Call them and tell them you put your sim card in a borrowed phone lol. Push a build.prop from any 1.6 to change your id. For fun, open the build.prop with notepad and change g1 to Nokia 1100. If you don't use data they can't charge you
mejorguille said:
Call them and tell them you put your sim card in a borrowed phone lol. Push a build.prop from any 1.6 to change your id. For fun, open the build.prop with notepad and change g1 to Nokia 1100. If you don't use data they can't charge you
Click to expand...
Click to collapse
Ha we think alike; I told them exactly that yesterday. What value of the build.prop would I need to change to make it look like a nokia?
There you go=p I just changed every time it said dream, htc, or passion and changed it to nokia=p I don't think that market will work right though. You could try pushing the build.prop from a 1.6 build to cm5 but then i don't think video would work, so you will probably need to merge the 1.6 build.prop with the 2.1 build.prop.
Rename to build.prop and push to /system/
mejorguille said:
There you go=p I just changed every time it said dream, htc, or passion and changed it to nokia=p I don't think that market will work right though. You could try pushing the build.prop from a 1.6 build to cm5 but then i don't think video would work, so you will probably need to merge the 1.6 build.prop with the 2.1 build.prop.
Rename to build.prop and push to /system/
Click to expand...
Click to collapse
Thanks dude. I'll be sure to report back on Tuesday or Wednesday and tell you guys what happened.
Odd. I never had this issue.
I've been using my G1 with AT&T for some time now.
The update to 2.1 (CyanogenMod) didn't result in any variation for me.
Of course, I am using AT&T's "dumb-phone" unlimited internet... even still, there appears to be no indication on their side that I have a smart phone let alone a Nexus One.
Same with me. I am also using the $15 dumb phone data plan and a switch to CM5 did not trigger any notification from AT&T's side.
Quick update: I wussed out and flashed the backup I made of the 1.5 rom I was using. I didn't feel like risking getting "caught" again. I got to play with cyanogen's new rom for a few days and while great it did not drastically give me anything I didn't have before. I ended up giving them an old nokia imei as my phone and putting the new sim in my g1 shortly after. No texts forcing me to get a smartphone plan yet. I doubt I'm the only one that will have this problem so I'll just give a warning:
If you have AT&T with a g1 without any kind of data plan, after updating to android 2.1 they might try to force one on you.
Thanks for the help and ideas. I'll post again if they try to get me to get a plan again.
If AT&T actually offered 3G coverage in my area (a major city, imo) I might consider it. Otherwise, they can polish my knob.
This doesn't have anything to do with the version of android you are running. They can't detect that. They CAN detect your IMEI and compare it to the database to determine if it is a smartphone or not.
Alternatively, the thing tried to connect to a data service when you plugged your card into it, and they looked at the data and determined that it was consistent with a smartphone, i.e., dumbphones don't try to connect to google on port 5228.
Very likely the reason this happened so suddenly is one of the two things;
1) it corresponds to the end of their infinite data plans.
2) it corresponds to you "activating" your google account on your phone.
lbcoder said:
This doesn't have anything to do with the version of android you are running. They can't detect that. They CAN detect your IMEI and compare it to the database to determine if it is a smartphone or not.
Alternatively, the thing tried to connect to a data service when you plugged your card into it, and they looked at the data and determined that it was consistent with a smartphone, i.e., dumbphones don't try to connect to google on port 5228.
Very likely the reason this happened so suddenly is one of the two things;
1) it corresponds to the end of their infinite data plans.
2) it corresponds to you "activating" your google account on your phone.
Click to expand...
Click to collapse
Interesting. I'm not sure about the IMEI thing since it is a t-mobile phone runnning on an AT&T network. I just find it too much of a coincidence that the problem occured right after updating so I doubt its that. They also haven't reported anything since putting my new sim in my phone 2 days ago.
I guess you're right about them not knowing what version of android I'm running but there must be something in 2.1 that raised a red flag. I deleted an APN file from /system/ before I even booted the rom for the first time so I don't even think its possible that it tried to connect to them. Strange stuff.
d00m said:
Interesting. I'm not sure about the IMEI thing since it is a t-mobile phone runnning on an AT&T network.
Click to expand...
Click to collapse
You don't think that ATT can read the IMEI from a phone sold by tmobile? I can guarantee that they can. Or if you're worried about ATT being able to link up an IMEI to a type of phone... they can link the IMEI to a lot more than that.... I'm not sure if you realize this, but the IMEI exists ***FOR A REASON*** and it isn't just to look pretty....
http://en.wikipedia.org/wiki/Type_Allocation_Code
wikipedia said:
The Type Allocation Code (TAC) is a portion of the 15-digit IMEI code used to uniquely identify wireless devices.
The Type Allocation Code is an 8-digit number that identifies a particular model (and often revision) of wireless telephone for use on a GSM, UMTS, or other IMEI-supporting wireless network.
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http://www.radioraiders.com/gsm-IMEI-TAC.php
I just find it too much of a coincidence that the problem occured right after updating so I doubt its that.
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The coincidence is that you happen to be updating your phone when ATT happened to be changing their policies.
They also haven't reported anything since putting my new sim in my phone 2 days ago.
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That's because they probably do it cyclically, or they put your account into a freeze period after a manual adjustment.
It may ALSO have related to rebooting the device -- connecting to their network that first time after they initiated a policy change may have triggered a routine.
I guess you're right about them not knowing what version of android I'm running but there must be something in 2.1 that raised a red flag. I deleted an APN file from /system/ before I even booted the rom for the first time so I don't even think its possible that it tried to connect to them. Strange stuff.
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Click to collapse
Nope. Nothing special in 2.1. In fact, it would be quite a security violation if it were to broadcast itself out to them.
So I guess it's only a matter of time before they detect my g1. Pitty since I was using my phone for over a year before all this happened. It's weird that they make you read out your IMEI to them while activating a sim card as if they can't see it. I'm just going to keep using my phone as is for as long as I can. The vibration on it no longer functions so I won't be supper crushed if I have to change phones to avoid a data plan.
I have 3-4 friends who have t-mobile branded blackberrys and android phones without a data plan on AT&T. Our school has wifi everywhere so it is truly unneeded. I guess their "check" cycle is fairly slow as none of them have had problems yet. Maybe the process isn't automated yet.
I really do appreciate the information although it's not exactly what I wanted to hear.
edit: http://androidandme.com/2010/06/carriers/att-introduces-new-lower-priced-tiered-data-plans-june-7th/
This isn't terrible. I can always do this but there's no rush I guess.
edit 2: Is it possible that an attempted apn connection (data) is what caused the detection? I said I deleted a file but looking back on it, it may not have been the correct one to prevent connections.
d00m said:
edit: http://androidandme.com/2010/06/carriers/att-introduces-new-lower-priced-tiered-data-plans-june-7th/
This isn't terrible. I can always do this but there's no rush I guess.
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Yep, that's what I was referring to.
edit 2: Is it possible that an attempted apn connection (data) is what caused the detection? I said I deleted a file but looking back on it, it may not have been the correct one to prevent connections.
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Click to collapse
It is possible.
Note that the rep you read the IMEI out to may NOT have had a read-out of the device model ID. In fact, doing that might freak some people out -- you know, the whole big brother knows too much thing.
Finally some resolution. Turns out a woman stole my mom's identity and went to a wal-mart and bought 5 blackberries under our AT&T account (probably to sell on the black market). Our SIMs where soon deactivated like I said in the OP and the smart phone text had to do with those phones rather than my phone. Upgrading to android 2.1 had NOTHING to do with it (of course). It was all just a coincidence. The strange thing is that AT&T never told us about these new numbers, even when we were reactivating our new SIMs, and we found out when checking our monthly bill.
Now we have to go to the wal-mart where the people committed fraud and try to find out who did it and file a police report. We might end up being charged $400 in deactivation fees. Well that's how it all went down. Funny. I upgraded to android 2.1 at 4:30 on that day and booted my phone at the EXACT moment they bought the fraud blackberries. Ugh. I know this is largely unrelated to android or my g1 but I thought I would let you guys know in case you were curious.
Sorry to hear about that. Your mom might have to pay the fees but as long as the individual(s) in question are found, you can always take civil action.
Surprised no one brought this up but, ATT and all the other services can't turn your service off just because you're using a smartphone and don't have a data plan. That is an optional addition to your monthly bill and as long as you are not using data, they can't charge you or force you to buy the data.
If you're dumb enough to sign a two year contract that requires a data charge monthly for the duration of the contract..well, yeah.
If the phones were added by someone other than the account owner, the service provider has no legal grounds to hold you accountable for it. Fact is that this was a failure in THEIR security and/or walmart's. The service provider should have some procedure to make sure that the person adding the phones is actually who they claim to be.
If not, then you sue ATT AND WALMART for this.

Project Fi After 6.0.1 update cannot make calls on Tmobile but texing and Data work

I have been entering the sprint code every couple hrs to get my calls to work. Project Fi support has no idea why or what is going on. The had me run a bug report. Hopefully that will get this resolved. Any one else on Project Fi having this issue?
Jayson
Still waiting to hear back from Project Fi team. I just spoke with the Nexus support team and was told there is no going back to 6.0 from 6.0.1. The tech I spoke with said that they have logged 7 calls with the same issue me. Mine now makes it 8.
Even though I am a bit frustrated with this issue Google support folks are 1000 times more knowledgeable and easier to work with than Verizon. This company gets how to treat and deal with customers.
Still not working yet. Google is going to give me credit for the inconvenience but I am beginning to lose faith in them getting this resolved. Switches back to T-Mobile and I keep missing calls. Uhhhhg. I really want to stay with Project Fi but I may be forced to look elsewhere for cellular service.
Have you tried *#*#34963#*#* ?
I had a similiar issue to you.
Where I live and where I work I get a stronger signal from Sprint than T-mobile.
After I updated my phone to 6.0.1 I had problems connecting to Sprint's network.
I used the "FI XME" dialer code and that seemed to fix my issue:
*#*#34963#*#*
I found a post in the Nexus 6 forums with the Project Fi dialer codes:
http://forum.xda-developers.com/nexus-6/general/project-fi-fi-dialer-codes-to-force-t3132393
Another reference for the Project Fi dialer codes:
https://productforums.google.com/forum/#!topic/project-fi/IkOy8ZGNyPk
Hope this helps.
I'm not on FI, got the sim card just haven't switched yet lol. Ummmmmm see my thread my phone is getting horrid LTE speeds, I put in a ticket. And I'm on T-Mobile this is crazy
Sent from my Nexus 6P using Tapatalk
Tried all the codes. Hopefully Google Tech support will have an answer soon.
jaysong said:
Tried all the codes. Hopefully Google Tech support will have an answer soon.
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Click to collapse
Does T-mobile service work where you are, did you have it before?
Yes. T mobile is strongest signal where I am . Worked great until the update.
Look up it may be related to this: http://forum.xda-developers.com/nexus-6p/help/lte-issues-6-0-1-radio-canadian-carriers-t3267270
Here's the google issue: https://code.google.com/p/android/i...tars Reporter Opened&groupby=&sort=&id=197102
jaysong said:
Yes. T mobile is strongest signal where I am . Worked great until the update.
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Ah yes then that's a problem, the Google update to 6.0.1 has caused all kinds of radio problems so let's hope they fix it quickly.
My issue seems a different. The Data and texting works fine on WiFI only, Sprint and T-Mobile. The issue is calling in and out on T-Mobile. Instant failure.
I'm having the same problem but I think it only happens when the phone connects to band 12 LTE on T-mobile. It seems that VoLTE isn't working properly. Can you check what T-mobile band you are on using this app:
https://play.google.com/store/apps/details?id=com.blueline.signalchecklite
Says Provider: T-Mobile B4
I'm having the issue where my data speeds suck. Since update
Sent from my Nexus 6P using Tapatalk
Possible fix
Hey jaysong try dialing *#*#info#*#* enter phone information the upper right corner tap the 3 dots select the band and then select USA band. Once i did that my t-mobile calls starting working. Please let me know if this works for you.
toves75 said:
Hey jaysong try dialing *#*#info#*#* enter phone information the upper right corner tap the 3 dots select the band and then select USA band. Once i did that my t-mobile calls starting working. Please let me know if this works for you.
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Click to collapse
Be careful! I did this on my last 6P and it completely messed up my radio and prevented me from making calls on Sprint (no it wasn't because of the SIM card as I tried 3 of them) . I had to RMA my device. My advice is not to mess with that menu. I have done it on other devices without issue but it seems as though once selected it cannot be undone.
I just found out yesterday that the engineers have not even looked at my bug reports yet. They were sent to them yesterday from what I was told. They also had me order a new sim card as well to rule that out. The support or lack there of up to yesterday has be ridiculously unacceptable. I get the feeling that they are just trying to pacify me and not doing anything in hopes that a new release will come out an magically fix this issue. Very frustrating.
Problem Fixed. After dealing with this for several days I asked a supervisor how long was acceptable to leave a customer with an open issue affecting cellular service and to be missing calls. He provided me a RMA and a new phone was sent. All seems to be work with the New replacement phone they sent.
bigdave79 said:
Be careful! I did this on my last 6P and it completely messed up my radio and prevented me from making calls on Sprint (no it wasn't because of the SIM card as I tried 3 of them) . I had to RMA my device. My advice is not to mess with that menu. I have done it on other devices without issue but it seems as though once selected it cannot be undone.
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Click to collapse
Yes be very careful in that menu. I was just looking at the menu and my finger some how hit a different band. Took me about 4 hours to figure out how to fix it. There are some tuts here on that issue that will help. Also there's a way to get the international bands to show up

Serious issue with NEXUS 6P? How to solve it or report it?

hi everyone,
For the past 2.5 years I have owned an HTC one M7 and I was very happy with it except the poor camera which died after like 1 year!
anyhow, with that phone I had no issues whatsoever and I am still using it.
Last month, I decided to buy the nexus 6p. Since owning this piece of art I have been happy. However, there is a serious issue with it and I believe it is a software bug. In my home, the signal is not that great. when somebody calls me and I answer the call he/she CAN hear me while I CANNOT hear him/her! within the call, if I turn the WIFI off while the data is on then I will be able to hear him/her without disconnecting the call. My brother has the same phone and he faces the same issue. The weird thing is that my friend who is owning OnePlus 2 has exactly the same issue!
1. Do you have any solution to this issue?
2. How to communicate this with Google?
Thank you.
almobams said:
hi everyone,
For the past 2.5 years I have owned an HTC one M7 and I was very happy with it except the poor camera which died after like 1 year!
anyhow, with that phone I had no issues whatsoever and I am still using it.
Last month, I decided to buy the nexus 6p. Since owning this piece of art I have been happy. However, there is a serious issue with it and I believe it is a software bug. In my home, the signal is not that great. when somebody calls me and I answer the call he/she CAN hear me while I CANNOT hear him/her! within the call, if I turn the WIFI off while the data is on then I will be able to hear him/her without disconnecting the call. My brother has the same phone and he faces the same issue. The weird thing is that my friend who is owning OnePlus 2 has exactly the same issue!
1. Do you have any solution to this issue?
2. How to communicate this with Google?
Thank you.
Click to expand...
Click to collapse
If you bought it from the Google store go back to the website and hit them up for help. When you submit your issue they'll call you failry quickly and if that doesn't work (cause you can't hear them etc) they will follow up with an email with the 855 number to call for support. Don't wait for the warranty to expire, do it now.
Do you have WiFi calling enabled?
Vref said:
If you bought it from the Google store go back to the website and hit them up for help. When you submit your issue they'll call you failry quickly and if that doesn't work (cause you can't hear them etc) they will follow up with an email with the 855 number to call for support. Don't wait for the warranty to expire, do it now.
Click to expand...
Click to collapse
I second this. If you bought it from the Play Store Google's support is really good. You should get a new phone the next day, or within a few days.
Thank you all.
- I have bought it from local store and I believe it is an authorized reseller. Google Store is not available in my country.
- Wifi Calling is not enabled.
almobams said:
Thank you all.
- I have bought it from local store and I believe it is an authorized reseller. Google Store is not available in my country.
- Wifi Calling is not enabled.
Click to expand...
Click to collapse
Are you sure the phone supports the bands offered in your country?
Have you tried factory reset?
It sounds software related to me. Since returning it isn't really an option you might try rooting the phone and just running either the stock ROM or a custom ROM.
Vref said:
Are you sure the phone supports the bands offered in your country?
Have you tried factory reset?
It sounds software related to me. Since returning it isn't really an option you might try rooting the phone and just running either the stock ROM or a custom ROM.
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Click to collapse
mine is the international version and it is supported. Also, this only happens when the signal is weak. Also, turning wifi off will fix the issue with the call quality.
I do not want to use a custom ROM actually.
Where is the setting for Wifi calling? When I am at home on Wifi I am having the same issue but once I am not on Wifi the phone seems to work great.
Raydee35 said:
Where is the setting for Wifi calling? When I am at home on Wifi I am having the same issue but once I am not on Wifi the phone seems to work great.
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Click to collapse
Go to setting and in the search box write wifi calling and it will lead you there

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