my latest bill is £58!!! im paying the £35 p/m contract and have insurance. on the first bill they sent, the contract didnt say i had free internet so my dad rang up to sort it out and ended up paying £5 p/m extra for internet...even though the contract i paid for when i ordered the phone said you got free unlimited internet so even with them stealing another £5 off me a month for unlimited internet it should of only been £50 at the most. but no, im still being billed 40p for the internet on random occasions, so they racked up £7 of internet charges i owe them. fair usage policy is 500mb and i only used 280mb.
sorry for wall of text, just need to vent my rage
wtf vodafone, wtf...
Is the bill for more than 1 month? I know for me it was to cover a month and a half as they have changed the billing method...
I'm getting my PAC anyway as I've had other billing issues with them, just make sure you check the breakdown thoroughly!!!
review your contract. if it says you get unlimited net included then they have no right to charge you more.
I'm on £35 a month with Vodafone for 600 mins, unlimited texts and internet. my first bill was exactly £35.
on what date did you start your contract? Vodafone will always renew it on the 1st of the month. so say you take out a contract on the 20th, and bearing in mind they charge a month in advance. you'll pay for the 10 or so days from the 20th till the 1st, and the following months worth.
hope that makes some sense!
forgot to add, virgin mobile offer 900 mins, unlimited texts n internet for £30 a month! more for less with them.
Vodafone have been pretty awful at applying my data package, ive had monthly bills of £182, £168 and £380! All sorted and credited back, but quite scary when the bill comes in!
i got it basicly the first day it was on sale from their website, i got the web exculsive offer of 900 mins, unlimited internet and texts for £35 p/m even though we paid by phone, as my dad didnt want to use his debit card online... the guy said the contract was the same as what was online! on my contract it says i dont get the free unlimited internet or even any internet included :| hope i make sense, its late and im tired sorry.
I always found it misleading they advertised to consumers with prices excluded from tax.
just like UPC tv company here advertises for phone/digital TV/Fiberglass internet for only €40 a month. But they don't tell you that you still have to pay the basic TV charges of €18 minimal and that all the prices are ex VAT. You end up paying €90 a month.
i got a letter the other day saying the first payment would be taken out 15 days from inserting the sim card and that i would be billed 1 month in advanced or somthing...
i hate vodafone, wish i'd waited a week and gone with virgin (didnt realise they were getting the phone )
Ring Customer Services ASAP
I had a similar problem- looked at the web offers but ordered over the phone. The phone rep didn't pass all the correct tariff details to the accounts people.
Remember, you have a contract, agreed verbally to include Mobile Data. They are legally bound to honour that, and CS should be helpful in making sure it is correct, and removing the extra £5 charge.
Your plan is £35 per month and that is what they should charge. I believe the insurance is an extra £10 per month for the HD2, but that is a rip-off as it seems they won't replace like with like if anything goes wrong.
brinlarden said:
i got it basicly the first day it was on sale from their website, i got the web exculsive offer of 900 mins, unlimited internet and texts for £35 p/m even though we paid by phone, as my dad didnt want to use his debit card online... the guy said the contract was the same as what was online! on my contract it says i dont get the free unlimited internet or even any internet included :| hope i make sense, its late and im tired sorry.
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Click to collapse
Because of this, I would recommend firstly phoning VF and if that fails, a hand written letter to VF, and if that fails contact OFCOM and all this to continue paying £35p/m with unlimited internet. What has happened is misselling of the contract, you may have got it from a third party rather than direct from VF, however VF should alos uphold your complaint.
How long has it been since you had it delivered? if it is less than 7 days (i'm guessing not as you've had the bill), then under the distant selling rules you can get a refund (minus usage/linerental for those 7 days).
With regards to the bill being so high VF do take the a month in advance so the first month is always more expensive.
I on-line ordered an HD2 from VF on a 2 year business contract at 700 mins, unlimted texts and internet.
My first bill arrived for an unknown number with a service charge type item and the rest on PAYG basis.
They didn't fully commute the data for my porting of my retained number for some reason, so it didn't show on that bill.
It's seemingly all been sorted, and I'm now on 900 mins per per month, but yet to receive my first bill for the one and only number i wanted them to port across. i await the first bill with much interest!
Oh, and i cancelled my direct debit until I'm 100% sure they corrected all of thier errors!
Man i want to be with Virgin..!! VF sucks.! how can i get out of my contract
Read the topic by Virgin Mobile users like me.
The data speeds are generally quite poor. I'm thinking of returning my HD2 because of it.
Related
Post the deal you got here... Lets work together to make sure we all get the deal we want out of Orange!
What were you offered and how much?
For example today I got offered 3gig fair usage but i'm sure thats a load of rubbish!
Phone £49.99 - with £100 rebate in credit on account
Panther 45 - £20.00/month (long term customer discount)
free upgrade to 500mb/month data.
however i called orange today to ask about data usage as I have seen 1000mb else where and I was advised that there is no additional charge for use over my 500mb a month and that I would only receive a text message telling me I had gone over the fair usage amount - when asked what would happen if this was to continue I was told there was no penalties what so ever. (I asked that this conversation was adequately recorded on their system) In practice I think they are using the fair use system as a sales tool when in fact it does not really exist.
It does sound like it very much depends on your previous usage / length of time with Orange / your bartering skills LOL
I've been with Orange forever, but my bill is generally quite low - I got a deal which wan't quite as good as that cost wise (also on Panther 45), but did include the unlimited data usage.
Orange have a 'Blackberry connect' deal running at the mo, which offers unlimited data use for £5 a month - I guess they might have the option to apply this to non-Blackberry phones too?
Took a couple of "I need to speak to my manager" breaks, and I was on the phone to them for an hour.
But I was happy with the resulting deal
Great idea for this thread, I was just about to start one up however it would be appreciatied if all tariffs offered are marked as "New Contract" or "Upgrade".
I popped into town today to buy the Touch HD from Orange as a new contract and see how well I could do.
Well I've gotta warn people DO NOT BUY FROM NOTTINGHAM (Broadmarsh) unless you want to PAY FULL PRICE. Completely un-negotiable! 'Area Manager' refused to offer any discount what so ever because it was a 'just release handset'. Still can't believe that I suggested that I move upto £40p/m and was met with the same contempt!
Whilst chatting to the other staff, the lad let it slip that the 'area manager' has already given as many discounts as she's allowed for the month and its unlikely that I'll get anywhere even talking to her. Unfortunately, she then told him to get rid of me since I wasn't going to get anything (obviously she didn't like the look of me, loitering in the shop waiting for her to deal with some OAPs buying a topup).
I can't fault the lad I was talking to, since he's got no authorisation and was very apologetic but despite saying that he's practically got a sale on his hands and its effectively ££££ walking out the door and ends up as lost revenue, neither the him or the area manager would offer any kind of discount.
Oh well, next place is Derby I guess - hopefully the manager hasn't spent their quota of discounts
TTDegs said:
Orange have a 'Blackberry connect' deal running at the mo, which offers unlimited data use for £5 a month - I guess they might have the option to apply this to non-Blackberry phones too?
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Hmmm I was informed in-store that the only data tariff they have is the 250mb @ £7.50p/m - I repeatedly asked if there was any other options, teirs, or offers which would increae my limit and he responded everytime with "the all we've got, we are really uncompetative with out data charges".
Mine was sort of new (I've got to cancel my previous [expired] contract), as I believe that Orange don't officially have stock for upgrades at the mo.
I've always found that I get the best deal by phoning them.
You might (if you're lucky) get a better deal face to face in store - but only if the manager likes you / has deals left.
And if they have any in stock anyway.
Obviously, you stand a chance of physically walking away with one in your hand doing it that way - but at least the call centre people have access to centralised stock, not just the 3 (or however many) that have been delivered to the store that week
Are these 18 month or 12 month contracts? I can't get a good deal on 12 months (They have conveniently lost a good 12 month offer i was made on Saturday!)
Mine was 18 month.
Anything else I forgot to add?
I'm on an 18 month contract (had to move from 12) This is why they offered the £100 credit.
Also i cant imagine getting a better upgrade deal from the store as they operate on a commission basis, the store would only offer better terms on a new contact for low use customers.
touch hd
I'm currently paying about £40 a month including the mobile internet option, contract finishes in a month.
I was offered £15 a month for 1000 mins, loads of texts and apparently unlimited internet. I have to pay £120 for the phone though.
I'll believe it when I get the phone in my hand; still waiting for them to get more stock, I was told it should be tomorrow (Wed Nov 10th).
This was over the phone btw.
They aren't even making me quit Orange and start a new contract like the have every time for the past eight years.
Sounds like a good deal to me but I'm wondering if they will "lose" this offer when they get more stock
£35/month, panther 45
250MB data (grrr)
£100 for phobe with £100 cashback.
I'm not sure how you guys got much better deals than me... :/
My deal:
Phone cost: £199 but will get £60 credit on bills so no bill for a few months!
Data: Unlimited data (FUP Capped at 500MB)
Mins: 300 X Network Mins
100 Txt Messages
Unlimited Landline calls
£20pm - 18month contract
7 Days DSR / Cooling off
This was the best deal I could get since my last 3 bills were quite low.
There was no negotiating with them on the handset price, although I did try - including threats to leave as I was out of contract. Sometimes that works and sometimes not.
Touch HD in stock for upgrades - just got a text. However they will not discount from £199 for the handset (although I could get £20 a month for Racoon)
Think I may buy out of the contract I'm on, and go with either the Expansys deal or the mobiles.co.uk instead
Doh!
Just called up Orange and they couldn't find the 15 p/m offer on their system.
Apparently it was from a different department so I'm waiting for a call back with someone from disconnections rather than retentions.
Will keep you all updated
got it ordered
It's now ordered and should be delivered tomorrow or maybe Friday.
Panther 45 for £40 a month with a £25 discount getting it down to 15 for the duration of the 18 month contract.
Free broadband if I want it (i don't), 1200 minutes, 500 texts, unlimited (250MB) internet and £129 for the phone.
And I get to keep my number. Looks like Orange have got over their "brand new customer only" mindset.
Out of the four people I spoke to there was only one muppet, a definite improvement and they now tell you how long you will have to wait to speak to someone instead of keeping you on hold for thirty minutes.
After years of slagging Orange I'm now actually happy with them.
Woo hoo!
brilliant
been playing with it all day and i've got to say i'm impressed.
only gripe so far is landscape doesn't work for all apps. GSen fixes this though and also turns it off when you put it face down.
touchflo i pretty cool but i miss spb diary so am experimenting with it turned off.
the options for claunch don't render on the big screen but appart from that it's a wicked bit of kit.
phoned orange for the pac code as I'm thinking of moving to O2 home broadband, so moving my mobile as well(to get the ~£5/month reduction the broadband). after asking for the pac code(they offered their broadband for £8/month(as I don't have orange at my exchange so can't get it free) on their home start(only 10gb usage), the home max(40gb) for £23/month) I asked to see what offer they could do on the touch hd(wasn't expecting much as the experiance back in october asking for the omnia wasn't fruitful(wouldn't go under £110 on £30/month contract), £25/month(500mins(quite a bit more then my needs), 100texts(not a big texter) & unlim land line(most of my calls are to land line)), handset for £175(with £130 credit to my following months bill, so £45 for the handset) + £5/month for 'unlim' web(500mb, used to be 250mb. apperently increased from boxing day). I'm going to see if I can get a couple quid more off a month and/or the handset down to £150(not hopefull on that).
I'm tempted to go ahead and get the touch hd from orange, but tryin to decide due to the O2 brodband. also thinking of waiting till the N97 comes out next year(1st half of 2009 according to what mobile).
The deal I ended up with is:
£49.99 for phone
£50 rebate
1200 Minutes
500 Texts
Limited to 250mb fair usage ... (but they always say unlimited when I call ??)
£30 a month
Amazing phone. Well worth it.
AlexEv said:
The deal I ended up with is:
£49.99 for phone
£50 rebate
1200 Minutes
500 Texts
Limited to 250mb fair usage ... (but they always say unlimited when I call ??)
£30 a month
Amazing phone. Well worth it.
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Click to collapse
Thats a cracking good deal for 30 quid a month you got there... just hope you didnt have to get on your knee's for it lol .
Anyways....you guys forget about orange and their rubish about not available for upgrades etc and head on to mobiles.co.uk and grab it from there either as upgrade or new contract (free hd ) ...either way I found it nuch simpler than dealing with the lovelly people at orange and bagged a unlocked and unbranded HD through my Mrs upgrade for 60 quid (shes quite happy with her trusty pink nokia ) and now running my o2 sim that is due for upgrade in february but will just change it for the simplicity tariff since wont need a new phone for now but will keep it as a contingency plan for the HD successor :-D
NEVER EVER EVER buy a phone from your local orange shop - they are a useless set of twits who have no idea of half of the capabilities of the phone and then try to rip you off - for example:
couple of weeks ago I visited them (under the impression the Touch HD was exclusive to them) - They could only offer me either £200 for the handset on a £35 per month contract OR £50 for the handset on £45 per month handset (18 months). At the time I was happy to pay this, but put a deadline on them for the next following day as they didnt have the device in stock and said they would have to procure it.
That night I went on teh interwibble and Carphone warehouse were doing them for £137 for the handset on £35 per month contract. Phones 4 U however were doing them FREE on £35 per month contract.
I visited the orange shop next day ready to bargain - but luckily they didnt get the Touch HD in stock, so told them where to go and ordered it from Phones4U over the phone. 2 Days later a VERY happy bunny having saved £200!!!
Moral of the story - tell orange to go play with themselves and goto a third party provider like Phones4u
300£ for phone
270£ cash back
800 min, unlimited texts and unlimited landline
500mb/month fair usage policy.
also received a samsung g600 to keep my other orange number.
35£/ month
I've been looking for the cheapest way to get a Touch HD recently but I'm worried I'll want something better if it comes along in the near future so i didn't want to get tied into a massive contract. I found these great deals from MobilePhonesDirect
http://www.mobilephonesdirect.co.uk/Brands/HTC/b509/n447/p3185.aspx
They're offering:
150mins
150text
Unlimited web (1GB)
£29.36pm on a 12 month contract paying £156.99 for the phone.
I admit it's not great if you use it to talk a lot but if you're a minimal talker like me it's a pretty good way to get the phone and not get locked into an 18 or 24 month contract. That way you can be ready for this time next year when the HTC Leo has come down to an affordable price
or
500mins
375text
Unlimited web (1GB)
£39.15pm on a 12 month contract paying £79.99 for the phone.
Or of course you could just do what I'm thinking of doing and going Sim only.
http://www.t-mobile.co.uk/shop/mobile-phones/sim-card/pay-monthly/pay-monthly-solo/solo-20/allowances/
T-Mobile Solo20
600mins
Unlimited text
Unlimited web (1GB)
£20pm on a 30 day rolling contract and just buy the phone for about £250 from Ebay. You can also get £20 cashback for signing up for the Solo20 with Quidco
That way you can upgrade whenever you like.
Decent plans except texts! So easy to go over.
375 not enough That's like 12 a day. How much do you text?
I actually rang up Orange my current provider and quoted this Solo20 deal to them saying I wanted to leave and they basically matched it.
Orange Dolphin15
400 mins
unlimited text
unlimited internet (500MB)
£15pm with rolling 30 day contract.
So I just stayed with them in the end.
It's always worth ringing up and seeing what your current company will give you if you can quote actual numbers to them from competitors
I have started on panther 45
1200 minutes
Unlimited text
Unlimited internet bundle
After six month Orange has reviewed my contract and offered
Dolphin 25
200 minutes
Unlimited text
Unlimited internet bundle ( which stayed on 400mb)
Nothing unusual to send onver 100 texts, but was very pleased with offer from Orange, esp. i wasn't asking for it. How cool is that?
Yeah I know, I average between 100-200 texts per month. But for the sake of paying an extra £10 per month on a contract just to get more texts I think I'd rather risk it and just pay the small amount that I went over every month.
Remember £10 = 83 texts
apparently 02 uk have a new pay as
you go price plan that offers unlimited internet an texts for topping up
15pounds a month went into my local branch an they confirmed yes the internet is unlimited so just wandering if you guys know of any better pay as you go deal cause I am not really worried about calls as texts and internet do me good .
The £15 is an introductory price.
It'll jump to £30 for unlimited after that.
You'd be better off with Virgin - they do unlimited texts and web for £20.
I'm on 02 Simplicy £19.58 a month for free internet, 600 calls, 600 texts, 12 month contract.
I signed up through QuidCo (after hearing about it on here), which then gave me £100 cashback = my phone bill is = £140 a year = £12 a month.
Given that I was on Orange £40 a month, and just three months into an 18-month contract (and then cancelled my contract due to T+C changes), I'm very pleased.
(Then karma came in the shape of someone spilling beer on my phone, meaning whatever battery I try lasts just six hours...)
I think the QuidCo deal has ended but there might be a new one again.
not really
Step666 said:
The £15 is an introductory price.
It'll jump to £30 for unlimited after that.
You'd be better off with Virgin - they do unlimited texts and web for £20.
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yes thanks I know the price will jump up but if u sign on to the deal before 1 october or something then u will get the 15£ tariff but if u sign after then u start paying 30 so at the moment it does make sense cause I hardly call I just
text and use the internet on my phone
marvi0 said:
yes thanks I know the price will jump up but if u sign on to the deal before 1 october or something then u will get the 15£ tariff but if u sign after then u start paying 30 so at the moment it does make sense cause I hardly call I just
text and use the internet on my phone
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Hmm.
I read it as the first month is £15 but after that it's £30.
I could've mis-read it though.
smeddy said:
I'm on 02 Simplicy £19.58 a month for free internet, 600 calls, 600 texts, 12 month contract.
I signed up through QuidCo (after hearing about it on here), which then gave me £100 cashback = my phone bill is = £140 a year = £12 a month.
Given that I was on Orange £40 a month, and just three months into an 18-month contract (and then cancelled my contract due to T+C changes), I'm very pleased.
(Then karma came in the shape of someone spilling beer on my phone, meaning whatever battery I try lasts just six hours...)
I think the QuidCo deal has ended but there might be a new one again.
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Click to collapse
I was in a very similar position ie Orange contract etc.
I got out of the contract and am now on O2 Simplicity approx £20/month 600 mins 600 txt choice of free bolt on. I chose unlimited internet.
My contract is only a 30 day rolling contract though. I seem to remember that signing up on the web gave 1200 txt though. I don't text too much so am not bothered about this.
I'm very pleased, great value and can cancel with only 30 days notice when a new phone comes out that catches my eye.
Comparing SIMplicity plans to PAYG is perhaps a bit of a waste of time.
The PAYG plans are aimed at people who, for whatever reason, are unsuitable for contracts - be it an inadequate credit score or just a complete lack of seld-control leading to ridiculously high bills.
I appreciate that quite a few of you have now got one but some of us are still struggling to get our paws on one Personally I want one through o2 but cant seem to get to the front of the queue for placing an order! I could jump ship but would like to stick with them so the burning question is how did you guys do it? Did those of you on o2 get it through a 3rd party eg: paid towards it with someone like carphone warehouse or bmobiles or did you wander into a store who happened to have one fall through their letterbox as you stepped in? When you've had to put up with o2 telling you contradicting "pork pies" about how they haven't shipped any and dont do it yet it makes you start to wonder
terrytpot said:
I appreciate that quite a few of you have now got one but some of us are still struggling to get our paws on one Personally I want one through o2 but cant seem to get to the front of the queue for placing an order! I could jump ship but would like to stick with them so the burning question is how did you guys do it? Did those of you on o2 get it through a 3rd party eg: paid towards it with someone like carphone warehouse or bmobiles or did you wander into a store who happened to have one fall through their letterbox as you stepped in? When you've had to put up with o2 telling you contradicting "pork pies" about how they haven't shipped any and dont do it yet it makes you start to wonder
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Click to collapse
Personally, I bought mine outright from Expansys.com, SIM free. I've got a monthly contract with O2 where I get enough minutes and texts with a web bolt-on for less than £20 a month. It suits me, but then I had £500 to spare (ish )
I always like the idea of going SIM free, in case something comes out that I really want but can't afford it. I'll just get an 18 or 24 month contract in that situtation, and probably try and get something like a PS3 with it, so I can sell my current phone and the console, so I'll end up with a new phone and a wad of cash. That should help make me feel better about signing up to a contract
Since I went the SIM free route, I can't really advise on who has them and who doesn't, as far as contracts go.
terrytpot said:
I appreciate that quite a few of you have now got one but some of us are still struggling to get our paws on one Personally I want one through o2 but cant seem to get to the front of the queue for placing an order! I could jump ship but would like to stick with them so the burning question is how did you guys do it? Did those of you on o2 get it through a 3rd party eg: paid towards it with someone like carphone warehouse or bmobiles or did you wander into a store who happened to have one fall through their letterbox as you stepped in? When you've had to put up with o2 telling you contradicting "pork pies" about how they haven't shipped any and dont do it yet it makes you start to wonder
Click to expand...
Click to collapse
Bad news on the O2 front, they finally had some in store yesterday so I could go over and find out what they will be costing on contract. To get it for free you have to sign up for a £45/month contract and that only gives you 1200mins and 500texts. You dont even get the internet package that you get with the iphone. Go for a lower tarif package and you are looking at £100 for the phone..
I will be waiting til vodafone get new stock (with an updated rom) on 11th December. Free phone for £35/month and you get 900mins UNLIMITED texts (3000 FUP), UNLIMITED landline calls (3000mins FUP), UNLIMITED internet (500MB FUP). Plus the vodafone HD's seem to be unlocked and unbranded so in my opinion thats a winning deal and well worth the wait
Each to their own mskip..you do know that the deal you're looking at gets you an extra 300mins if you do it online? all of course assuming that you can live with them making you wait for an indefinate period of time to despatch it
terrytpot said:
Each to their own mskip..you do know that the deal you're looking at gets you an extra 300mins if you do it online? all of course assuming that you can live with them making you wait for an indefinate period of time to despatch it
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Click to collapse
Yeah actually the 300 extra minutes is available online or over the phone. Over the phone the order gets processed right away for next day delivery so I think im gona be doing it that way lol. Waited long enough for it I figure my patience will stretch to a few more days
Could have got it from a vodafone store 2 weeks ago but they dont offer the internet package and I guess im a tight git I want the most value for my money haha.
we're singing from the same book there buddy..I'm hoping to get one on something like the palms tarif and preferably as a business customer..unltd 02 calls,10 unltd land lines and ultd www would do me nicely at £35 ish a mnth even over 24mths as you can upgrade at the 12mth point and get whtaevers hot then
You guys are making me jealous :\
Back here in Portugal you pay 15 euros for a 100min plan plus 15€/month for a 500MB data plan...
Just try some different vodafone stores, I went to 20 different and one could tell me 2 weeks ago that they would get one that afternoon so I directly reserved it. If you can't find any on stock the next shipment will come in on 17th of december (north ireland).
Its free with a 35 pounds bussines plan it includes 1000 minutes, Unlimited texts, Unlimited Landlines, Unlimited Internet and Vodafone Passport.
Good luck!
mskip said:
To get it for free you have to sign up for a £45/month contract and that only gives you 1200mins and 500texts. You dont even get the internet package that you get with the iphone. Go for a lower tarif package and you are looking at £100 for the phone..
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Not strictly true. I performed my upgrade two weeks ago yesterday when O2 first got them in stock. I did what I always do when going for an upgrade, threaten to leave. I was told a £35, 18 month tariff would mean the phone would cost £98. I asked to be put through to retentions where I asked for my PAC code. When they asked why I explained I wasn't happy with the fact O2 wanted to charge me £100 for a phone I can get from Vodafone for nothing (not strictly true but he didn't appear to realise that). After a few more persuasive arguments and another threat to leave, he said he 'managed' to get the phone down to £1.72 for me on an 18 month, £35 tariff with 600 minutes, 1000 texts and unlimited data (or 750mb to be precise).
However, I have heard they have cottoned onto people doing this and are now refusing point blank to offer the phone for less than £98. It's got to be worth a shot though.
mskip said:
You dont even get the internet package that you get with the iphone.
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You sure about that? I got unlimited data the same as the iPhone on a £35 a month tariff. Oh, and be careful with Vodafone's fair usage data policy, you get charged as soon as you go over 500mb, even in the first month. O2's is much better, you have to go over 750mb on a regular basis before they threaten to charge you.
EDIT: just checked and you're wrong there mate - you get a free bolton that you select yourself on all tariffs including and above the 600 minute £35 a month one. One of the selectable boltons is for unlimited web/data. Check the link out.
http://shop.o2.co.uk/tariffs/18_months
Pagnell said:
he 'managed' to get the phone down to £1.72 for me on an 18 month, £35 tariff with 600 minutes, 1000 texts and unlimited data (or 750mb to be precise).
now refusing point blank to offer the phone for less than £98. It's got to be worth a shot though.
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Click to collapse
which as a "retention deal for a valued customer" is still pretty poor when for only £5 more at vodafone you'll get 1200minutes,ultd texts,ultd data (fup 500mb?) AND ultd landlines over 18mths,oh and that's with the phone for free...what would an extra £5 at o2 get you?not that much I'll guarantee..it seems o2 think they have their customers over a barrel at the moment due to this phones popularity which will no doubt see them losing quite a few punters in the short term! Why they didn't just put it on the same tariff as the Palm Pre is beyond me and is the deal I would/intend to snap up as soon as I can.
terrytpot said:
which as a "retention deal for a valued customer" is still pretty poor when for only £5 more at vodafone you'll get 1200minutes,ultd texts,ultd data (fup 500mb?) AND ultd landlines over 18mths,oh and that's with the phone for free...what would an extra £5 at o2 get you?not that much I'll guarantee..it seems o2 think they have their customers over a barrel at the moment due to this phones popularity which will no doubt see them losing quite a few punters in the short term! Why they didn't just put it on the same tariff as the Palm Pre is beyond me and is the deal I would/intend to snap up as soon as I can.
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Yes, but I'd rather pay a little bit extra to avoid Vodafone as I think they're an awful network.
As for the deal you mention, as I never go over my 600 minutes anyway, the extras you speak of mean little to me even if they do only cost £5 more. 1000 texts is effectively unlimited to the vast majority of people and O2's unlimited web deal is better for reasons I pointed out above and that is something I use a lot.
No, I'll stick to O2 thanks and I suggest you do the same.
Pagnell said:
Not strictly true. I performed my upgrade two weeks ago yesterday when O2 first got them in stock. I did what I always do when going for an upgrade, threaten to leave. I was told a £35, 18 month tariff would mean the phone would cost £98. I asked to be put through to retentions where I asked for my PAC code. When they asked why I explained I wasn't happy with the fact O2 wanted to charge me £100 for a phone I can get from Vodafone for nothing (not strictly true but he didn't appear to realise that). After a few more persuasive arguments and another threat to leave, he said he 'managed' to get the phone down to £1.72 for me on an 18 month, £35 tariff with 600 minutes, 1000 texts and unlimited data (or 750mb to be precise).
However, I have heard they have cottoned onto people doing this and are now refusing point blank to offer the phone for less than £98. It's got to be worth a shot though.
You sure about that? I got unlimited data the same as the iPhone on a £35 a month tariff. Oh, and be careful with Vodafone's fair usage data policy, you get charged as soon as you go over 500mb, even in the first month. O2's is much better, you have to go over 750mb on a regular basis before they threaten to charge you.
EDIT: just checked and you're wrong there mate - you get a free bolton that you select yourself on all tariffs including and above the 600 minute £35 a month one. One of the selectable boltons is for unlimited web/data. Check the link out.
http://shop.o2.co.uk/tariffs/18_months
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Its alot easier to get a better deal if you are already with your provider and go for an upgrade. At the moment im with orange and they have absolutely nothing worth getting right now (except the iphone 3gs lol) which means I have to goto a new network
I think everyone you talk to will give you different information. For example in the O2 shop I was told the data bolt on was upto 500MB but in the terms and conditions on the website it says unlimited. In the vodafone store and on the phone I have been told that if you go over your 500MB FUP then you will be contacted and that you will definitely not be charged extra for going over the limit. I know that with the O2 bolt on you arent allowed to used your phone as a modem or for video/audio streaming unless you pay extra which is why they have taken youtube off their roms and is pretty stupid really.
You are right that you can get a free bolt on with O2 but with only 500 texts available instore (I think its doubled to 1000 online) its still not enough for me in business use and I would need that bolt on to upgrade to unlimited texts. That of course means I need to pay extra for the data bolt on
Also with vodafone giving unlimited landline calls it means I can do most of my business calls for free and leave my included minutes for family and friends
I know everyone has their prefered network but for everything they are including and the much cheaper tarif I think my only option is vodafone I just hope the stock comes in on the 11th after putting it back 2 times . When I rang htc yesterday they said the delay was because they are putting extra software on for vodafone so im assuming thats the 360 software.
I fully intend to its just a matter of getting the right deal (although I could say any deal at the moment with o2!) I've never tried voda myself but as I get through over 2000mins/mth on o2 (ultd o2's and got all my buddies using them too)straying isn't a very attractive option to me and as for texts,dont use them at all (think my avg over the last mth was 2!)
spastik said:
You guys are making me jealous :\
Back here in Portugal you pay 15 euros for a 100min plan plus 15€/month for a 500MB data plan...
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Consider yourself lucky..
Here in Belgium, you have to pay 20€ for a 85 minute plan (no free sms) + 20€/Month for 200Mb data (or 25€ for 500Mb)
If you want unlimited voice, unlimited sms, but no data, it'll cost you 89€
Also note that you have to buy the phone full price (paid 570€ for the HD2), there are no offers combining a phone and a plan.
I don't think there are many countries where the phone and internet plans (don't get me started on those ) are that expensive
terrytpot said:
I fully intend to its just a matter of getting the right deal (although I could say any deal at the moment with o2!) I've never tried voda myself but as I get through over 2000mins/mth on o2 (ultd o2's and got all my buddies using them too)straying isn't a very attractive option to me and as for texts,dont use them at all (think my avg over the last mth was 2!)
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2 texts a month you CRAZYYY person haha I think my average with sending out quotes and texting clients and friends is about 2500 a month
Mithrandir007 said:
Consider yourself lucky..
Here in Belgium, you have to pay 20€ for a 85 minute plan (no free sms) + 20€/Month for 200Mb data (or 25€ for 500Mb)
If you want unlimited voice, unlimited sms, but no data, it'll cost you 89€
Also note that you have to buy the phone full price (paid 570€ for the HD2), there are no offers combining a phone and a plan.
I don't think there are many countries where the phone and internet plans (don't get me started on those ) are that expensive
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OMGG thats madd I dont think I would have a mobile phone if I had to fork out that every month ontop of paying full whack for it as well
You should move to the uk lol
mskip said:
Its alot easier to get a better deal if you are already with your provider and go for an upgrade. At the moment im with orange and they have absolutely nothing worth getting right now (except the iphone 3gs lol) which means I have to goto a new network
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Indeed. I don't think the HD2 is available to new customers on O2 yet, it certainly isn't listed as being available on their website. Which is ridiculous considering I have had it for over two weeks.
mskip said:
I think everyone you talk to will give you different information. For example in the O2 shop I was told the data bolt on was upto 500MB but in the terms and conditions on the website it says unlimited. In the vodafone store and on the phone I have been told that if you go over your 500MB FUP then you will be contacted and that you will definitely not be charged extra for going over the limit. I know that with the O2 bolt on you arent allowed to used your phone as a modem or for video/audio streaming unless you pay extra which is why they have taken youtube off their roms and is pretty stupid really.
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My O2 branded HD2 has/had Youtube on it, although they had removed the Wi-Fi router. However, I have just used a goldcard to upgrade my firmware to 1.48 which has effectively turned it into a sim-free model and put the wi-fi router option back. As for O2 not allowing tethering, I do it anyway the same way I used to on my iPhone. Providing you don't take the p**s and download 1gb+ a month they have no way of determining the difference between you browsing on the phone and browsing on your laptop through it.
Pagnell said:
My O2 branded HD2 has/had Youtube on it, although they had removed the Wi-Fi router. However, I have just used a goldcard to upgrade my firmware to 1.48 which has effectively turned it into a sim-free model and put the wi-fi router option back. As for O2 not allowing tethering, I do it anyway the same way I used to on my iPhone. Providing you don't take the p**s and download 1gb+ a month they have no way of determining the difference between you browsing on the phone and browsing on your laptop through it.
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I'm glad you mentioned that actually..my first "chats" with o2 to get this on a business account led me to inquire about the cost of 3gb data allowance..I was quite prepared to stump up £15/mth so I could ditch the dongle from 3 that I use only to be told that 3gb of data would cost me £405/mth,yes,thats right £405.00 a month! so what if all the sharers on the account get to share it,its still £405 and there's only me on the contract! and to cap it all the woman in question wanted me to pay towards the phone as well!!!
Got a few days ago a update from a friend that works at a vodafone store, just after I got mine they were all called from the vodafone warehouse to HTC because they wanted to fix first some (in my eyes minor) bugs like the pink camera problem...
just like we were told o2 did then...
these deals may tempt you......(see attached)
I ended up getting it on Orange (thru mobiles.co.uk)
Handset £89 and £25x24months
I got mine through BuyMobilePhones.net. Free phone on £30x24. I also selected, for an extra fiver a month, unlimited data use. So for £35 pm I got free phone & unlimited data. Personally I don't think that's a bad deal.
Or Try Virgin mobile,
18 month Contract
Virgin £22 Month
mins 250
Text Unltd
Unltd mobile internet
Hand set £149.99
Or you get even better if you have a virgin media account
I got virgin media tv and broadband so I got the HD2 for £99 and £25 p/m 500 min, unlimited internet (1gb fair use policy blah blah) and 3000 min virgin to virgin calls, not bad on a 18 month contract oh and 2 months free
I got my from Carphonewarehouse for free on
£30x24 (after 9 months less - about £25)
600 mins any time any network
500 SMS
Unlimited internet (fair use 500 MB or more like this month I got almost 1GB)
T-mobile UK
1200minutes
unlimited texts (was a free addon pack)
unlimited internet
free phone
£35pcm over 24 months
asides from sending my their bloomin questionnaire 6 times in one day, im happy
Im with Tmob too
£35 a month, with unlimited everything
(had problems with tmob so I pretty much forced them to give me unlimited mins..)
I just wish i went for a 1 year contract now
Firstly avoid Mobiles.co.uk they are a terrible company to deal with for any issues, they don`t abide to UK DSR's either.
I got mine from them £49 for phone & £25 (600 mins, unlimited txt's) a month back in December, I tried to cancel after realising how much the phone relies on Data connection and although I had not gone out of my wireless range with the phone it had connected to the net several time incurring a charge, I decided to cancel the contract (within 7 days) but they would not issue a return number blaming Vodafone stating that because i have inserted the sim into the phone it is non returnable after telling them this was against the law they would not budge so I contacted consumer direct who confirm it was illegal to refuse the return.
Later I contacted Vodafone to explain what Mobile.co.uk had said about blaming them for breaking UK DSR's and they said that is wrong and Vodafone would be happy to accept a cancellation on any new contract and that she was reporting this to their contract department who deal with third party resellers (when the name mobiles.co.uk was mention by the vodaphone agent a co worker overheard it and said 'their ars**s )
She then said as I was being treated badly by them and they were trying to pass the blame on to Vodafone that Vodafone would try and help, she then said what she will do is add Unlimited data to my contract at no extra cost so that way I would not end up being charged if the phone connected to the net by itself
so in the end I have
600 Mins
unlimited Txt's
Unlimited Data
for £25 a month
Or buy the phone on ebay for £300 (equivelent to £12.50/month on 2 year) and get a sim only...
I'm on O2 sim only for about £20/month with mobile web included and tonnes of messages and minutes too
What I did:
Phone 'as new' on ebay: £350
o2 simplicity - 800minutes, 1600texts, unlimited data - £20/month. £110 Quidco cashback = £11/month for 12 months.
I take from dialaphone.co.uk
£40 x 12 and hd2 cost £38= £518
vodafone but hd2 unlocked and not branded- clean factory
300min x 12
3000texts x 12
internet 500mb x12
This is only 12 month contract now is offer £25 cost hd2
orange
I got mine from dialaphone £35 per month 18 month contract 1200 mins unlimited texts and unlimited internet on orange and found them very helpful as well
got my HD2 as a free upgrade from my i900 from vodaphone. only managed it as i am a business user with them. they had already withdrawn the phones for domestic users.
what a great phone!
Mike
SMS92 said:
What I did:
Phone 'as new' on ebay: £350
o2 simplicity - 800minutes, 1600texts, unlimited data - £20/month. £110 Quidco cashback = £11/month for 12 months.
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Click to collapse
One possible caution, if you buy an "as new unwanted upgrade" and the seller decides, sometime along the line, to stop paying the contract the phone will get blocked on all networks.
£240 for handset @ £10pm 24 months. 100 mins per month, unlimited texts and unlimited data via T-Mobile direct. That's what I went for.
I went with Vodafone - just before they went to Business only. Free phone, £35 a month for 2 yrs, 900 anytime network minutes, unlimited texts, unlimited (fair use) data, unlimited calls to landlines. Didn't think it was too bad - I haggled a bit and they increased my 1 month free phone insurance to 6 months.
There are some great offers here. I'm tempted by Virgin, already being a customer. I do worry about what I'll actually get though. Are these phones hobbled like the T-Mobile version? Are the latest official ROMs available? Are they network locked? Reading other threads suggests there might be compromises to be made. I've used an unlocked HD2 with no customizations and was impressed.
nim said:
these deals may tempt you......(see attached)
I ended up getting it on Orange (thru mobiles.co.uk)
Handset £89 and £25x24months
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Ouch
Not alot different to mine but 24 months is a killer.
zipolly said:
I got mine from dialaphone £35 per month 18 month contract 1200 mins unlimited texts and unlimited internet on orange and found them very helpful as well
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+ 1
(Handset free, not restricted to Orange, unbranded phone)
cozzykim said:
One possible caution, if you buy an "as new unwanted upgrade" and the seller decides, sometime along the line, to stop paying the contract the phone will get blocked on all networks.
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Click to collapse
A friend has just had same thing happen & handset cost him £375!!!!
Uber ouch!!!!!
zipolly said:
I got mine from dialaphone £35 per month 18 month contract 1200 mins unlimited texts and unlimited internet on orange and found them very helpful as well
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I can only find the panther 45 on 18/12 with 1200 mins and that is £45 per month at dialaphone. £50 auto cashback.
I have my PAC code from o2 now and was going to go through topcashback £50 with mobiles.co.uk on £45 per month and get the 8/12 half price.
I got mine from Virgin. £80 for the handset and £25x18 with 500 mins and unlimited data and texts. Unlocked and unbranded handset.
Think the handset price may have increased slightly now.