Eligible For Nexus upgrade? - Nexus One General

My friend current has tmobile flexplay with a cliq:
Android plan
Unlim minutes
unlim text
So they want to know if they can upgrade to the Nexus or will they have to get a new plan.I let them play with mines and now they want one too.Any help is appreciated.

tell them to call T-mobile and ask

most likely no discount
I'm making a lot of guesses, because I don't have all the needed information.
But with that in mind, they would most likely not be eligible for upgrade pricing. and here is why I say that.
The Cliq is not even a year old, they most likely signed a 2 year contract for the cheapest pricing on a phone. That means that it is 22 months from when they got the phone until they are eligible for a full discount again. It has not been long enough for them to get a discount again. Even a one year contract has to be 11 months before another discount.
If they are on Flex Pay Monthly they are never eligible for a discounted phone because their account is month to month.
The only way that they would be eligible for an upgrade is if they signed a two year contract for a phone at least 22 months ago, and then paid full price to buy their Cliq and added the android data service. Not likely but possible.

Related

Purchasing for T Mobile users: The Breakdown

Thinking about purchasing the nexus one? Here is a breakdown for all T Mobile customers of what's required.
Purchase Link
If you have a family plan, shared plan, flexpay plan or corporate account you will need to change before going to purchase the nexus one from the link above. Once all the above items are removed/changed then you are good to go and can enjoy the upgraded discount.
Quote from Nexus site "You can choose to purchase the Nexus One from the Google Phone Webstore without service for $529 USD, or with a qualifying T-Mobile US service plan at a discounted price:
Nexus One without service: $529
Nexus One with new, 2-year T-Mobile US service plan for new customers: $179
Nexus One with new, 2-year T-Mobile US service plan for qualifying existing T-Mobile customers who are adding data plans: $279
Nexus One with new, 2-year T-Mobile US service plan for qualifying existing T-Mobile customers who are upgrading their data plans: $379"
Source
I only paid 179.99 but that's because i opened a new line of service and got a new number. Be aware that if you open a new line of service to get the 179.99 price you CANNOT cancel your other line of service early or you will have to pay a 200.00 fee for early termination. The only option you have is to switch it to a home phone plan. If you decide to go that route as I did then it is 10.00 a month. It uses your sim card and a router that you get from T Mobile for 40.00. You must have a high speed connection to use this option.
I'm hoping you accidentally hit submit before finishing your post, cuz it doesn't make much sense to me.
I have been off contract since January 2009. How do I get the $179 price?
Edit: Just saw your post in the other thread. I think what you're saying confirms what the T-mo rep told me earlier today. She said that if I switched from my old grandfathered plan to the Even More 500 plan, then I'd be eligible for the $179 price. Not that I'm going to do it... it's cheaper for me to stick to my current plan and buying the phone unlocked.
uansari1 said:
I'm hoping you accidentally hit submit before finishing your post, cuz it doesn't make much sense to me.
I have been off contract since January 2009. How do I get the $179 price?
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Someone in another forum had the same issue and apparently he had to add another line. Once his N1 comes in he plans on canceling his old line and switching his number over to the new line. I can try to find that post if need be.?
rantrav said:
Someone in another forum had the same issue and apparently he had to add another line. Once his N1 comes in he plans on canceling his old line and switching his number over to the new line. I can try to find that post if need be.?
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That's not necessary, but thanks. I'd only buy the phone unlocked, because it will considerably cheaper than switching plans and being in a contract again. I'm really just curious because it doesn't seem right that if we're off contract with T-mo, we couldn't take advantage of the subsidized price of the phone. Theoretically we're paying higher plan prices every month because our original phones were subsidized. So if we're off contract, then we should have paid T-mo back for that subsidy and they should either discount our monthly rate (like the Even More Plus plans), or subsidize a new phone for us.
uansari1 said:
That's not necessary, but thanks. I'd only buy the phone unlocked, because it will considerably cheaper than switching plans and being in a contract again. I'm really just curious because it doesn't seem right that if we're off contract with T-mo, we couldn't take advantage of the subsidized price of the phone. Theoretically we're paying higher plan prices every month because our original phones were subsidized. So if we're off contract, then we should have paid T-mo back for that subsidy and they should either discount our monthly rate (like the Even More Plus plans), or subsidize a new phone for us.
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Sorry, people on here seem to like 'hard evidence' that is only text from another person. I am sure that this has been the plan since the beginning. Google, obviously having the upper hand and being in control, is calling the shots on how this works. T-Mobile, being an underdog, was probably given first dibs with this being part of the deal. But, I do agree with you. I bought it unlocked and would have rather saved the money and updated my phone with current plan. The guys post was something about he had a "grandfathered" in plan and was eligible through TMO for the update but with it being through Google he wasn't able to.... I guess all we can say is 'okay' and mush on.
I would have bought the unlocked version as well but I'm already paying the same amount as the plan that is required so took the discount and ran. I'm sure eventually there will be more plans available. Google is sure to take a lot of heat for it and will eventually crack...well I hope anyways lol.
Both of you should take a look at the discussion here:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=3c0fd3870ec370a8&hl=en#all
It doesn't look good for people who are existing customers, off contract and want to sign a new contract. Kinda ****ty if you ask me, but fortunately it won't affect me.
For people interested in the tmo family plans, here is some math.
Getting 2 subsidized phones over a two-year period breaks down to an extra $15 a month ([$180 x2]/24). 2 unlocked phones is $44 a month ([$530 x2]/24).
Looking at text and web family plans with no annual contracts, its $109.99 for 750mins, $119.99 for 1500mins and $139.99 for unlimited. This gives you freedom of picking your plans or switching to another carrier that supports this phone.
Knowing that if you get the subsidized version, you will be paying $160 a month plus the breakdown of $15 a month (spreading out what you pay up front for the devices) it comes to $175 a month.
With the unlocked device price breakdown at $44 a month, you can see you will save money if you buy the unlocked phone and use either the 750min or 1500min family plans as they will cost you $154 and $164 respectively.
This is a two year savings of $504 and $264!
uansari1 said:
Both of you should take a look at the discussion here:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=3c0fd3870ec370a8&hl=en#all
It doesn't look good for people who are existing customers, off contract and want to sign a new contract. Kinda ****ty if you ask me, but fortunately it won't affect me.
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I love the first post that clearly states "only new T-mobile customers are eligible to purchase Nexus One at the discounted price of $179." If thats true then why did I get one for 179.99, I've been with them for 7 years! lol
uansari1 said:
Both of you should take a look at the discussion here:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=3c0fd3870ec370a8&hl=en#all
It doesn't look good for people who are existing customers, off contract and want to sign a new contract. Kinda ****ty if you ask me, but fortunately it won't affect me.
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Click to collapse
I have a family plan with 4 lines so I had to break down and pay full price.... same when the G1 came out. Only reason is because i feel like this phone I will keep for some time. I hope. Google, I think, will be getting a lot of heat about this. I took a look at the link and there are A LOT of pissed off people on there. But GOOG does have the money to blow.
This is interesting guys
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=06a361e72a26b798&hl=en
ryanmo5 said:
i would have bought the unlocked version as well but i'm already paying the same amount as the plan that is required so took the discount and ran. I'm sure eventually there will be more plans available. Google is sure to take a lot of heat for it and will eventually crack...well i hope anyways lol.
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Click to collapse
theyre all unlocked
melterx12 said:
theyre all unlocked
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Oops lmao, I meant without service
I actually bought the unlocked phone for $530,-. I have another 6 months on my contract.
But this way, I'll be contract free, and am actually SAVING money now, because I had a G1 with Myfav600, which was $80,- a month.
And I never even come close to using my 600 minutes.
So the 500 plus plan is perfect for me. And I save $20,- a month.
And , when they get the Voip thing happening, I can use that as well, since I have a Google Voice number.
i'm a current T-mob customer with 9 mo left on my 2 yr contract i got with my G1, once i get some extra cash saved up i plan to pay the full price for the nexus one because for me at least i currently spend $53 a month on my service with t-mob and don't care or benefit to change it and if i could extend my contract and pay less for the phone by some amount it will still save me more in the long run by not having to pay for the dumb 80 dollar a month plan they force you to have by going that route
this is of course as long as they do not change their tune on how they are handling this before i'm ready to purchase the phone i.e. give me a discount of some amount to upgrade and keep my current plan or one very close to it
Im currently on the even more plus 500+unlimited text+Web
On flex pay. Iam so lucky i didnt sign a 2 year contract!
I just hope tmobile doesnt try to make me pay 80 if i buy the phone without a plan. Just going to pop in my sim from G1
I've posted this in a couple other threads but it should help here.
I'll tell everyone up front I worked for T-Mobile customer care for the last 4 years up until this past June and was a supervisor for the last year of my time there.
If you currently have a single line plan that is out of contract is qualifies through T-Mobile for the full discount but Google is giving you the price that is almost $400 here is what you can do it get around it. And change to the Even More plans prior WILL NOT fix this issue.
Alot of people are getting bad information from TMobile about what needs to be done because the reps were given almost no information about the ordering process. So most reps and just going with the flow to try and get people off the phone.
When you go to order the phone with Google select the option to add a new line to your account. It will give you the 179.99 price for adding the new line. Once the new phone comes in the mail call T-Mobile and cancel your old line and ask them to put a "request old number back" request to replace the new number with your old one. This takes about 24 hours to go through. During that 24 hours your old number will not work because you have to cancel it before you do this.
I know for a fact this will work but the rep you talk to may give you crap about doing this and not let you because they want to be a ****. If you're worried about that call and cancel you old line when you get the phone then call back and talk to another rep and tell them to put in the request for you.
Don't you have to pay the 200 dollar ETF if you cancel a line?
There's no ETF if the line has no contract. So if you add a new line to get the discount you can cancel the old one without a fee
Ah I missed that part. I am trying to get the 180 price and I only have a few months left on my contract and they won't upgrade it. They will let me add a new line of service though.

Getting The Best Deals From T-mobile:

So i just Upgrade 2 of my lines to get the Vibrant. However 1 line still had 4 months of remaining service and the 2nd line had about 8 months of remaining Service.
I'm sure most people are paying $30 Data Plan. But i was offered to pay $24.99 and given full discounts.
I Called T-Mobile and transferred over to the Loyalty Department. I have Been with them since 2006.
The Loyalty Department offered me the phone for the line with 8 months remaining for $249.99 with $50 in mail Rebate. however he instead credited my account with
$50 giving me less work so i don't have to fill any rebate forms. So in Reality I'm Paying $200 For the Vibrant + $7 for 3-Day Select Shipping= $207
The Second Line, they offered me the Phone for $230 + tax and Everything Else. But With the $24.99 Data Plan opposed to buying it online which costed me $202 with $30 data plan. in the long Run. the $230 was worth it..
I got the installment Plan to pay in 4 months, so im paying the first month $70 and the remaining $40....
Whats the point..... Well For better Deals, get in touch with the Loyalty Department. If your contract is up, then you can say you want to end the contract and that way youll get even better deals.... Regular T-mobile Reps were giving me the phone for $287 +... i think i got a good Deal? Doncha Think?
I didn't do any of that. I simply asked about getting new phones for me and my wife. $25 a month per phone starting in September. Tmobile always makes me good offers whether I ask for it or not.
buy one get one free
My contract had 5 month left on it and I simply went to the TMobile store on the launch date (7/15) and told them i would like to upgrade my line at $199 ($249 - $50 rebate) and also add my son to my account. The sales person told me they can't offer me the upgrade price. I asked her to call TMobile customer service and get an approval for the upgrade price which she was able to do. Then I asked her if they can offer me buy-one get one free smart phone promotion so I can add my son (new account) to my plan. I was offered to get the MyTouch slid for free ($100 then $100 rebate). I jokingly said if she was able to give me the Vibrant for free then i would add the line. To my surprise, she was able to do it. Basically, i paid $200 for 2 Vibrant phones.
I love TMobile.
androidsalah said:
My contract had 5 month left on it and I simply went to the TMobile store on the launch date (7/15) and told them i would like to upgrade my line at $199 ($249 - $50 rebate) and also add my son to my account. The sales person told me they can't offer me the upgrade price. I asked her to call TMobile customer service and get an approval for the upgrade price which she was able to do. Then I asked her if they can offer me buy-one get one free smart phone promotion so I can add my son (new account) to my plan. I was offered to get the MyTouch slid for free ($100 then $100 rebate). I jokingly said if she was able to give me the Vibrant for free then i would add the line. To my surprise, she was able to do it. Basically, i paid $200 for 2 Vibrant phones.
I love TMobile.
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We got the same deal on our family plan, upgrading from two T-Mobile G1s that had about 6 and 11 months left on the contract.
Last time I upgraded was 2 months after the MyTouch 3G release, so I know I still had some time to go. I upgraded over the internet, and don't ask me how the phone was $165 for me, I have another line on my account that's been out of contract for quite a few months and on that line the phone was $400 something, as it was on the other 3 lines on the account. I don't know what was going on, neither do I care, all I know is that I got my vibrant for $165

get mytouch 4g with contract or buy it straightup?

i currently got an upgrade on my line for the mytouch 4g. i don't know if i should return it and buy the phone instead. being stuck two years with the data plans kinda scares me. i was on even more plus before when i had my nexus one and it felt better to know i can cancel my data plan whenever.
one of the reason i signed a contract was because i'm in a family plan with my parents. since they've already signed a two years contract, i have to wait for another two years before i can be on my own.
so i'm thinking, which one is better for me? even tho i wasn't on a contract before, i still have to wait two years for my parents contract to expired. so it basically the same thing without the data plan add on. (except they added another 5 to my account now. the data plan was only 25 dollars before. now it's 30.)
should i return the phone and just buy it outright? but i don't think tmobile sells insurance if you just buy the phone tho. it kinda risky knowing that it could break down any second.
thanks in advance.
tigerin said:
i currently got an upgrade on my line for the mytouch 4g. i don't know if i should return it and buy the phone instead. being stuck two years with the data plans kinda scares me. i was on even more plus before when i had my nexus one and it felt better to know i can cancel my data plan whenever.
one of the reason i signed a contract was because i'm in a family plan with my parents. since they've already signed a two years contract, i have to wait for another two years before i can be on my own.
so i'm thinking, which one is better for me? even tho i wasn't on a contract before, i still have to wait two years for my parents contract to expired. so it basically the same thing without the data plan add on. (except they added another 5 to my account now. the data plan was only 25 dollars before. now it's 30.)
should i return the phone and just buy it outright? but i don't think tmobile sells insurance if you just buy the phone tho. it kinda risky knowing that it could break down any second.
thanks in advance.
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Click to collapse
Tmo does offer insurance. As for your plan, you could try calling and talking with customer retention and tell them you are ONLY thinking of returning it. They might offer you a deal where you return it and get one from them directly (got mine for $99, and the plan for $20).
If you got that deal and canceled down the road , you would still be better off than simply buying the phone full price now ($99 plus cancellation charge is less).
Good luck
thanks! i've just called them and the lady there was willing to put my data plan back down to 25 dollars and offered one month free of data. she seem nice and helpful, so i don't want to give her a hard time and push more.
I bought mine off contract. They give you 20 months to pay @ 0% interest.
So, if you pay the $199 + tax on the full price that is approx. $250...
I paid $450 + tax ... approx. $500
The subsidized plan that I am on would be $79/month, but I am paying only $59 with no contract... a difference of $20 a month.
My monthly phone payment is about $25/month..... buying outright is cheaper than contract pricing for the full 2 year term:
Subsidized price after 2 years = $199 price + $50 tax on full purchase price +$480 (24 x $20 more for subsidized plan) = $729 + ongoing $20 month more after 2 years that is not paying for anything... just gravy for the carrier.
Full purchase price = $450 + $50 = $500. cancel anytime. sell phone. walk away.
In addition, I also got them to give me a $90 credit on my account... basically getting the sales tax back and activation fee refunded... AND they don't start billing for the phone until 2011.
**This is of course if you stay with the same phone and plan for 2 years and you don't change your plan once your contract is up.
I bought it straight up also, no contract
Same hers. Straight up
Sent from my HTC Glacier using XDA App
straight up, i think i may return it though and buy it straight up from costco for 399.99 unless tmobile price matchs
PolishDude said:
straight up, i think i may return it though and buy it straight up from costco for 399.99 unless tmobile price matchs
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I'm not yet eligible for an ugrade and Costco would not sell it to me straight up..
rosie said:
I'm not yet eligible for an ugrade and Costco would not sell it to me straight up..
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sure they will, jsut say you want to buy it with a even more plus plan...they will open the plan for you...as soon as you leave the store, call tmobile and cancel the plan.... easy
I've bought both my G2 and MT4G from tmobile straight up. Both are on installment plans. Sold the G2, and now debating about the MT4G. I like the fact that we can pay ~$20 a month for the phone rather than $500 out right. The only time I feel I wished I had a plan with equipment discounts is when they do BOGO, other than that, I like the cheaper monthly rates.
I still think a good price on the phone ($99-149) and plan from retention is the best (unless you have one of those vintage $4.99 plans that some are still using on N1's).
As long as you are using the phone and plan going forward, you are ahead (assuming your data plan would be either lower than your current plan or not much more). If you want to eBay it - then you would have the cancellation charge. Combined with a good phone price, you are still ahead.
And if you were going to stay with the TMo data plan anyway - you would be way ahead.
I had even considered getting TMo to unlock the MT4G (I always do), and keeping my N1 and selling it on eBay.
With it rooted, am now probably looking at eBaying the N1 and keeping this.

[Q] even more plus from best buy???

Okay I'm confused...
I ordered a Nexus S from best buy for $199 and it just arrived today... I called tmobile to activate the phone and they said I can get setup on this Even More Plus plan which has no contract and is $20 cheaper than the regular plan... not knowing anything about this I just said sure????
So now I'm reading more about this Even More Plus stuff on T-Mobile and it says you have to buy a phone at full price to qualify for this price.... buuuuut I paid bestbuy $199 for the phone.... how/why/huuuuuuh?????
So... I verified on my tmobile account that it is infact setup as the Even More Plus for $59.99/month... and also verified bestbuy billed me $199 for the phone...
what am I missing?
It does say that you might get an ETF added onto your account if you started a new 2-year plan already -- might want to look into that.
Xandlinger said:
It does say that you might get an ETF added onto your account if you started a new 2-year plan already -- might want to look into that.
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Click to collapse
He'll be OK. I went into a tmobile store to activate it and they switched it after the fact. Basically treated as a price plan adjustment. doesn't require a new contract.
Xandlinger said:
It does say that you might get an ETF added onto your account if you started a new 2-year plan already -- might want to look into that.
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Click to collapse
But that's what I'm saying... they didn't start a 2-year plan on my account... and I didn't have tmobile previously (this is new service).
I've called and talked to a few people now on tmobile and they're all telling me I have no contract...
Isn't bestbuy getting ripped here? Shouldn't they have charged me $529 for the phone if I was going to get this no contract plan with tmobile?
Weird... I did the same thing, but mine auto-activated. And I was given a 2-year contract with my Nexus S. If you don't have a contract though, kudos. You saved over $300 and $20 monthly!
I would chalk it up to their mistake and your win. Congrats. I love Even more Plus
schartzr said:
I would chalk it up to their mistake and your win. Congrats. I love Even more Plus
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I didn't even know about it until now... I hadn't really payed too much attention to the plans, I was more so getting the phone to try it out. At this "deal" I can't really give it back though... lol
Bestbuy.com has been having problems with their mobile orders communicating with T-Mobile. It took me 2 days and hours on hold to actually get this phone ordered and the person I finally got to push the order through for me said there was a communication error going to T-Mobile... so he pushed it through "manually" and shipped me the phone... Well, when I got the phone the SIM card it came with wasn't activated so I called and they're telling me no contract.
yay?
yay!
Now just to adjust to the blueish tint on this screen and I can finally be happy...
Damn, explain how you did it. I would like to try this out!
Sent from my Nexus S using XDA App
Well T-Mobile officially sucks as far as service.
I wonder what will happen if I discontinue service with T-Mobile when I'm on a plus plan... will this come back to bite me in the butt later from best buy or do they no additional ties after selling me the phone???
Here is a catch: you still have to oblige the remainder of contract even you migrated to EM+.
For example, if you signed 2 years contract today and change to EM+ 6 months later, you still have to oblige the rest of 18 months and still subject to ETF if you have your number cutoff or ported out.
This happened on me as I was on 2 years contract after obtained TM717 with contract and migrated to EM+ 8 months later.
mingkee said:
Here is a catch: you still have to oblige the remainder of contract even you migrated to EM+.
For example, if you signed 2 years contract today and change to EM+ 6 months later, you still have to oblige the rest of 18 months and still subject to ETF if you have your number cutoff or ported out.
This happened on me as I was on 2 years contract after obtained TM717 with contract and migrated to EM+ 8 months later.
Click to expand...
Click to collapse
Ya but I didn't sign a 2 year contract then go to EM+ 6 months later... I signed up at best buy for new service then called T-Mobile and activated the phone with EM+ and they say I have no contract. As far as I can tell, I could easily just port my number and get no ETF because no contract. Unless best buy follows up with it somehow?

How does tmo Upgrade work

I wanna upgrade down the so I wanna know how the discount system work cuz don't wanna pay full price
Sent from my SGH-T959 using XDA App
To quote directly from My T-Mobile:
Your phone upgrade eligibility is determined by the amount of time that has passed since your last upgrade, as well as the monthly cost of your rate plan.
You'll get our best upgrade pricing if it's been 11 months or more since your last upgrade (if you have a one-year service agreement), or 22 months or more since your last upgrade (if you have a two-year service agreement).
Click to expand...
Click to collapse
I'm currently on a family plan with 3 other family members. I recently upgraded my phone so if I attempt to upgrade MY line for ANY phone I HAVE to pay the full MSRP: $399.99 for the Vibrant, $499.99 for the Vibrant 4G/G2, etc...even WITH a 2-year contract extension)
My aunt's line which has not been upgraded recently only forces her to pay the current prices of each phone with a new 2-year extension ($199.99 for the Vibrant 4G). It all depends on how you're willing to wait. But always know that most/all Android phones require a data plan of some sort. The options are limited online, but you can always go to a store and haggle prices of phones/plans
Buying outright is more cost for the phone upfront, it it is less cost for the plan. IT is always cheaper to go that way over 2 years, and you are not tied into a contract
I have not had a contract for over 4 years. I buy my phones off craigs list. Just check out the phone before you buy it. I have gotten my last 3 phones that way. Paid 200 buck for my vibrant.
If you have been a Tmo customer for a while (meaning several years and purchased at least 2 phones from them) You may be able to get something if you raise a little bit of a stink. They like to appease displeased customers and if you complain about something in an adult way, you can possibly get approved for an early upgrade.
A buddy of mine was able to get an early upgrade because he was not on an android device and was curious to see how much of an improvement in his mobile experience it would be to own one. So they allowed him to get a MT4G at the 2yr upgrade price.
I bought my vibrant full price the begining of Feb. and no contract. but then on Valentine weekend they were giving smart phones away for the weekend with 2 year contract. Needless to say my son needed a phone so I said what the heck. I ended up with a free mytouch 4g and my son a Vibrant. It ended up cheaper in the long run. But my MT4G sit's in my briefcase as I am having too much fun ROM'ing my Vibrant.
It's all in the timing as Tmobile is always having some kind of sale.

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