Database Users

Three clear plastic sections on the back of the display?

With the keyboard out and texting my fingers resting behind the display keep peeling up one of the clear plastic pieces. They look as though they are meant to be removed. The middle one even looks to have a tab. ???

Indeed. I didn't notice it until you told me. My advice would be to leave them there as long as they are still undamaged. They are probably there for a reason.

Tanquen said:
They look as though they are meant to be removed.
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If they look like they are meant to be removed then maybe they ARE meant to be removed
I peeled them off on the very first day and the case haven't fallen to pieces yet

if u mean those plastics that are similiar to the one on the screen wehn u bought it yes i also took em of first day i got my x1

TAKE THEM OFF!!! One of the biggest thing on my annoyance list is when people leave the sticky plastic on new nelectronic devices such as phones/dvd players etc!! GRRRRR

vinokirk said:
TAKE THEM OFF!!! One of the biggest thing on my annoyance list is when people leave the sticky plastic on new nelectronic devices such as phones/dvd players etc!! GRRRRR
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Ok, ok!!!! It was just the fact that they are a bit under the other half and they don’t stop it from working. Not holding something close while in transit or what not. Sometimes I’ve even seen the removal of such things documented, like on printers and such. Don’t get me started on the battery cover and the paranoia enduing cracked/paint chip threads. I thought they may be needed for spacing. Something is putting little rub marks on the return key.

vinokirk said:
TAKE THEM OFF!!! One of the biggest thing on my annoyance list is when people leave the sticky plastic on new nelectronic devices such as phones/dvd players etc!! GRRRRR
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Or people having all the crappy stickers on their cameras/laptops etc etc..
It's even worse if they are sticked onto the device crooked :S

vinokirk said:
TAKE THEM OFF!!! One of the biggest thing on my annoyance list is when people leave the sticky plastic on new nelectronic devices such as phones/dvd players etc!! GRRRRR
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Hell yes! I hate that too! My sister had a washing machine that had all the promotional stickers on it that were for the shop display, including "Free sample washing powder inside" they were still there 18mths later!

apprentice said:
Hell yes! I hate that too! My sister had a washing machine that had all the promotional stickers on it that were for the shop display, including "Free sample washing powder inside" they were still there 18mths later!
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Isn't that just lovely. FTW
Yes, of course I removed the protection plastic

apprentice said:
Hell yes! I hate that too! My sister had a washing machine that had all the promotional stickers on it that were for the shop display, including "Free sample washing powder inside" they were still there 18mths later!
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Chuckle. Perhaps it improved the washing ability of the machine?
I also removed the stickers - seeing they have the handy "pull me" tab. Did think twice though, as in "leave the factory stickery on the screen until you get a brando ultraclear screen protector" vibe. That was of course until I thought, perhaps they might get stuck in the mechanism, and anyway, no one looks at the back anyway cause 50% it's closed, and when it's open the screen's on the other side (no insult - just my thought process).
Seriously though, I think it's awesome that they were there - yet another indication of a slick phone. (not just the front which is protected from scratches until the customer gets it.

Tanquen said:
Something is putting little rub marks on the return key.
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Really?
What sort of marks - maybe you have a picture?
I haven't noticed anything, and anyway - there should be enough clearance between the screen and the keyboard when it slides back and forth.. Unless of course it's the protector which is making the wear?

I am also getting "rub" marks, and i removed the plastic on day 1.
Not only on the return key, but also on the tab key.
It may also be on the windows key,and also the ok key, but its a bit early to say yet.
My phone will get some abuse, as i work in the building/Landscaping trade, and sand and grit is always finding its way into my pockets at work.
Also, i tend to keep my phone in a case, in my inside jacket pocket, and i would guess that it is being squeezed together quite a bit in daily motion. This might be closing the gap between keyboard and screen sections of the phone, thus causing the rubbing, and marking i am experiencing.
Hopefully in a few months, spare cases, and/or keypads should be available to buy, and i can restore my phone to its new glory. I have done this for all of my previous phones.

Why can't people just leave things as they are? I, for one, am leaving the plastic bits on the back as it makes no sense to me what so ever to peel them off.

Protecting Nexus One from dust (and maybe other known issues)

Looks like a lot of people have been getting dust under the screens of their units, and getting them replaced/fixed/whatever is such a hassle (most especially for those outside countries where N1 is sold).
Let's discuss here how to protect our Nexus Ones from dust and maybe other issues like preventing clicking noise. What hardware workarounds can we do to solve those issues? Can we use adhesives, certain skins, certain screen protectors, etc?
I haven't received my unit yet so I can't share my experience. Can you post pictures of where the dust probably enter and what portions click or whatever problem so we can visualize?
For those who don't have dust in their units yet, we can use the recommendations here so we can prevent the problem and not need to go through the replacement/repair/whatever.
Edit:
Just an early reminder. Let's keep this on topic. This thread is for prevention of the problem. If you want to talk about the cure of it or customer service of Google/HTC/whoever, there's a thread for that forum.xda-developers.com/showthread.php?t=613115

well to use any adhesives you need to open up the phone. This obviously voids your warranty and considering the photos from ifixit, it seems it is pretty hard to disassemble and reassemble correctly.
Skins probably would not work because they would have to cover the small gap around the screen, which would mean the skin would have to cover part of the screen, and that would look stupid.
generally people are reccomending when you get your phone to press down on all four corners of the screen with moderate pressure and listen carefully for any clicking noise. If you hear it you should take a hair dryer and heat up the corners of the screen from ~5 inches away for about 30 seconds and then press down on them to help the adhesive bond and close the gaps around the screen.

melterx12 said:
well to use any adhesives you need to open up the phone. This obviously voids your warranty and considering the photos from ifixit, it seems it is pretty hard to disassemble and reassemble correctly.
Skins probably would not work because they would have to cover the small gap around the screen, which would mean the skin would have to cover part of the screen, and that would look stupid.
generally people are reccomending when you get your phone to press down on all four corners of the screen with moderate pressure and listen carefully for any clicking noise. If you hear it you should take a hair dryer and heat up the corners of the screen from ~5 inches away for about 30 seconds and then press down on them to help the adhesive bond and close the gaps around the screen.
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Thanks a lot. Rereading the thread now. I found forum.xda-developers.com/showpost.php?p=5362535&postcount=52
dills84 said:
My second attempt to re-seal it seems to be working so far...
I took the battery out, put my desk lamp close to the screen corner. let it heat for a little bit. then used a plastic wood clamp wrapped in a towel (so the screen isnt damaged) to compress the screen down onto the heated adhesive.
So far I'm not seeing any new dust and the screen has stopped clicking.
Sounds risky, I don't recommend it. But I was just getting too annoyed. Hopefully it says!
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use the invisible shield, my phone stays in my pocket and its dust/lint free

Z51 said:
use the invisible shield, my phone stays in my pocket and its dust/lint free
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Click to collapse
That doesn't cover the cracks though, right?

Yes it doesn't cover the crack, and Dust, lint and "Water" could get in.

I keep my phone completely uncased and haven't had a hint of dust. If your phone suffers from this issue, I suggest negotiating a resolution with HTC (be it replacement, repair, or what-have-you).

kozm0naut said:
I keep my phone completely uncased and haven't had a hint of dust. If your phone suffers from this issue, I suggest negotiating a resolution with HTC (be it replacement, repair, or what-have-you).
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Agreed, it's similair to fixing a dodgy electric window in a new car....... er no, the manufacturer can do it, and more importantly where are their quality department??

melterx12 said:
well to use any adhesives you need to open up the phone. This obviously voids your warranty and considering the photos from ifixit, it seems it is pretty hard to disassemble and reassemble correctly.
Skins probably would not work because they would have to cover the small gap around the screen, which would mean the skin would have to cover part of the screen, and that would look stupid.
generally people are reccomending when you get your phone to press down on all four corners of the screen with moderate pressure and listen carefully for any clicking noise. If you hear it you should take a hair dryer and heat up the corners of the screen from ~5 inches away for about 30 seconds and then press down on them to help the adhesive bond and close the gaps around the screen.
Click to expand...
Click to collapse
followed the steps indicated with the hairdryer. unfortunately, during the blow another dust piece got inside...
anyway, i had them both bottom corners clicking. after the hairdryer procedure, both are "fixed" - no more clicking.
i hope that i won't get any more dust pieces under the screen - have 2 of them atm...anyway, it's not that bad.
returning to HTC would not work here, since I am far away from where it is possible, and of course it's all rooted and stuff...
thanx for the ideea!

how abt wrapping with aluminium foil on the areas to be heated with hairdryer?

Poll - How many times have your dropped your N1 and has the screen cracked?

Im creating this poll as a piece of mind for myself, although i do understand conditions for each person may be different. Reading the posts about how easy it is to crack the N1 screen does worry me considerably. I hope this settles my and peoples minds a little more.
If leaving a post, please state the height of drop and surface.
Thanks!

m00moo said:
Im creating this poll as a piece of mind for myself, although i do understand conditions for each person may be different. Reading the posts about how easy it is to crack the N1 screen does worry me considerably. I hope this settles my and peoples minds a little more.
If leaving a post, please state the height of drop and surface.
Thanks!
Click to expand...
Click to collapse
dropped 1 time and its fine. dropped my iPhone about 10-20 times and screen was fine.

Never, and i hope still on this way xD

Zero should really be an option here. I don't think most people are that careless with their phones..

kozm0naut said:
Zero should really be an option here. I don't think most people are that careless with their phones..
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Yea I kind of forgot but can't seem to edit the poll.

None and don't plan on it since this is my baby

Three times so far all from about 4-5 feet, once on carpet where it bounced and hit the metal that holds in my sliding glass door, once on linoleum and once over concrete at work but luckily I foot saved it greatly reducing the impact, but so far not a scratch.

Dropped a couple of times, one from my lap onto the sidewalk as I got out of the car. Still scratch free and sexy as ever!

Ssantos6981 said:
Dropped a couple of times, one from my lap onto the sidewalk as I got out of the car. Still scratch free and sexy as ever!
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ahh i hate when that happens.

how about none and plan to keep it that way.

Dropped it once, while in the neoprene case (slipped out of my hand)...it hit the ground in the spot where the opening is though, and dented the metal part of the frame next to the 3.5 mm jack. I was pissed when it happened, but it's not that bad.

Help, Newton's Rings! (Oily rings appearing beneath screen)

I've heard of this problem happening on other devices (see here, here, here, and although not what mine looks like, here), but I was wondering what I can do about this problem. This is called Newton's Rings, I believe, and there's a nice wikipedia article about it. Apparently it's a problem under the screen.
It's an oily smudge. It appears to be made up of asymmetric rainbow-colored rings and is apparently under the screen. It is only visible in indoor lighting in certain angles, and is less visible when the screen is on. When pressure is applied around this spot, it appears to shift slightly. It's been present for over a week on my device without much change.
The HD2 has a capacitive screen, so the method to correct these spots (the "duct tape method") is said not to work. How can I fix this problem? I'm pretty sure I didn't cause it since I was careful with my device--it could have been there (most likely) from the time of purchase.
Should I ask for an exchange at my local T mobile store? Should I try duct tape or a vacuum cleaner to suck the screen forward, or should I try to open the device up and detach the screen, or should I beg for a return?
Help!
PS: You might want to check your HD2's as well...

*deleted*
*deleted*

I think you would have to have a resistive screen to even have this problem. A capacitive screen doesn't have these "layers." And, it requires a curvature to induce the inference rings which a hard glass screen with no layers doesn't have.

I followed a couple of them threads some time ago, and if I remember correctly some users which had this problem you're postin' about have had their hd2 replaced by htc cause it should fall under warranty terms. Return it to your local t-mo store and ask for a replacement. Should they deny that, try calling htc customer care and see if you can send it in to corporate for repair/exchange. I'd recommend that you try official ways first before attempting to disassemble it or to fix it by yourself as you may end up voiding your warranty..

Since you have a US T-Mobile HD2, and it has been less than 14 days and within the return period, you should be able to get it replaced at the store.

This is obviously a problem with the screen and you shouldnt try to fix it in any way. If you have installed or modded it in any way then return it to stock condition and take it back to your store. They are obliged to give you a replacement as it is a faulty unit. do not accept anything less.
Mark.

First of all, why in the hell would you buy such a device with incredible screen real-estate... and NOT place a screen protector on it?
My screen hasn't even been touched by human hands. Let me guess, the next thing you're going to tell us is your device has a scratch on the battery cover...
Having a case on the device would have prevented such an incident from occurring in the first place. Problem solved.
Take better care of your investments folks...

Reignzone said:
First of all, why in the hell would you buy such a device with incredible screen real-estate... and NOT place a screen protector on it?
My screen hasn't even been touched by human hands. Let me guess, the next thing you're going to tell us is your device has a scratch on the battery cover...
Having a case on the device would have prevented such an incident from occurring in the first place. Problem solved.
Take better care of your investments folks...
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I seem to be confused about why you need a screen protector when the screen is glass? I was under the impression that glass screens won't scratch. I can't see how a screen protector would protect a glass screen from pressure, so what's the point?

LOL TRUE!!!!!!!! ^

chrys9989 said:
I seem to be confused about why you need a screen protector when the screen is glass? I was under the impression that glass screens won't scratch. I can't see how a screen protector would protect a glass screen from pressure, so what's the point?
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dbriese said:
LOL TRUE!!!!!!!! ^
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Alright, well... I'm not even going to dignify myself a response to your first question... for obvious reasons.
As for pressure... what PRESSURE could you possibly be applying to your device that is apparently going to render the screen useless? It's a ****ING Pocket PC, don't mistreat it. Protect your investments... it's common sense.
Seriously though, your first question... RETHINK exactly what it was that you had asked me... and then I'm pretty sure you'll realize the stupidity.

Reignzone said:
Alright, well... I'm not even going to dignify myself a response to your first question... for obvious reasons.
As for pressure... what PRESSURE could you possibly be applying to your device that is apparently going to render the screen useless? It's a ****ING Pocket PC, don't mistreat it. Protect your investments... it's common sense.
Seriously though, your first question... RETHINK exactly what it was that you had asked me... and then I'm pretty sure you'll realize the stupidity.
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I don't get the attitude, I simply asked you, or anyone else who seems to think they need a screen protector on a glass screen; why they feel that way. As far as I know, it's like next to impossible to scratch it, (unless you carry loose diamonds in your pocket) and the pressure comment was me trying to understand why you feel the need to get a protector. With all that said, I wasn't knocking you wanting one (somebody's got to buy them) I was simply trying to see if I was misinformed about the durability of glass screens.

Heh, my bling-bling may scratch my phone screen That's how you can tell they are real diamonds . Though, you make a good point, glass screen shouldn't scratch, and if anything, a crappy thicker screen protector may hinder the conductivity of your fingers? Just my guess. On a side note, had my ipod touch in the same pocket as my keys once (hate the thing, but it was free) The back got scratched to hell, but the screen was nice and unscathed.

chrys9989 said:
I don't get the attitude, I simply asked you, or anyone else who seems to think they need a screen protector on a glass screen; why they feel that way. As far as I know, it's like next to impossible to scratch it, (unless you carry loose diamonds in your pocket) and the pressure comment was me trying to understand why you feel the need to get a protector. With all that said, I wasn't knocking you wanting one (somebody's got to buy them) I was simply trying to see if I was misinformed about the durability of glass screens.
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rickyzone said:
Heh, my bling-bling may scratch my phone screen That's how you can tell they are real diamonds . Though, you make a good point, glass screen shouldn't scratch, and if anything, a crappy thicker screen protector may hinder the conductivity of your fingers? Just my guess. On a side note, had my ipod touch in the same pocket as my keys once (hate the thing, but it was free) The back got scratched to hell, but the screen was nice and unscathed.
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Alright. Well, my apologies for the "disrespect".
I'm merely saying that a screen sleeve, protector, or WHATEVER is how someone could go about preventing the oil corrosion that occurs from natural skin oils on the screen.

This isn't oil corrosion. No disrespect from me either, but this unit actually had a screen protector. And a case. So thanks, but no thanks.

curiousGeorge said:
This isn't oil corrosion. No disrespect from me either, but this unit actually had a screen protector. And a case. So thanks, but no thanks.
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I had exactly the same situation with my old Hermes (going back quite a few years). I got it through the post from Tmobile and was playing happily with it for about half an hour until I noticed an oily patch exactly as you describe. Rang up Customer Support and they asked me if I had sat on the phone or knocked it in any way.. And this was after having the phone in my possession for 30 minutes HAHA in the end they told me to take the phone to the nearest store to confirm the problem and I got a straight replacement.
I think its caused by a leak in the LCD. You can try, as sugested on other threads to get some tape and try to pull the glass away from the liquid but this would only really be worth trying if your phone was out of manufacturers warranty. Since you have not had your phone long at all you are entitled to a direct replacement under the Sale of Goods Act.
Going back to earlier posts, too much pressure could cause this sort of problem but as stated with a good quality glass which the HD2 has this is very unlikely unless you had an elephant sit on it
More likely the LCD is defective and if the oily patch is noticeble to you then the seller has no other recourse. If I was you I would deal with this matter as soon as possible though so that you get a stisfactory result.
Mark.

Hey guys.
looking at your device, you have the same problem i have on my HTC TOUCH HD, mine had a small point in the middle, and after a few months it become bigger and now my screen wont work properly.
it means when i perss lets say "START" button, it reacts at the X button in the right of the screen.
adter looking over the net and reading about it, i can see a lot of devices from HTC has this problem, guess its a bad building quality who knows.
maybe it got hit a few times at the screen, maybe pressure who knows.
the thing is, CHANGE THE DEVICE before your screen wont react anymore, mine is Resistive screen. so i took a small niddle and lifted the screen from the left (the volume side) and squeezd it a bit, it went out, but a bit more came back after, that means something or some fluid is between tha screen, the Gap maybe i dont know.
ive also tried with a DUCT TAPE - worked for a few minutes than it came back again, but even when the oily part was gone the screen still was reacting not as before.
also there is a bad sound from the place you have the oily part under it' like if you press it with the Stylus or just your finger.
BE CAREFUL with thos devices!
Also ive heard something about PRESSURE differents between cities / countries and simillar can cause the screen defect.
for example - i live NOW in Eilat, its in Israel, and its a very very low place, i go home once a month, to a higher place (300M above), and it happaned since i moved here. it can be one more of the reasons to cause this defect.
well, my device is ruind, it can barely work now sometimes, if i press the screen from all of the sides or lifting it up with a niddle!
and that sucks!
BTW USE YOUR WARRENTY.
dont let HTC run away from their defaults and defects with thos devices, why do we have to pay on their mistakes of not making a good resistance materials for thos devices...its stupid.
specialy when it happanes to a lot of people with the same Devices!
i dont see any APPLE users having thos peoblems with IPOD / IPHONE!

liav12 said:
Hey guys.
looking at your device, you have the same problem i have on my HTC TOUCH HD, mine had a small point in the middle, and after a few months it become bigger and now my screen wont work properly.
it means when i perss lets say "START" button, it reacts at the X button in the right of the screen.
adter looking over the net and reading about it, i can see a lot of devices from HTC has this problem, guess its a bad building quality who knows.
maybe it got hit a few times at the screen, maybe pressure who knows.
the thing is, CHANGE THE DEVICE before your screen wont react anymore, mine is Resistive screen. so i took a small niddle and lifted the screen from the left (the volume side) and squeezd it a bit, it went out, but a bit more came back after, that means something or some fluid is between tha screen, the Gap maybe i dont know.
ive also tried with a DUCT TAPE - worked for a few minutes than it came back again, but even when the oily part was gone the screen still was reacting not as before.
also there is a bad sound from the place you have the oily part under it' like if you press it with the Stylus or just your finger.
BE CAREFUL with thos devices!
Also ive heard something about PRESSURE differents between cities / countries and simillar can cause the screen defect.
for example - i live NOW in Eilat, its in Israel, and its a very very low place, i go home once a month, to a higher place (300M above), and it happaned since i moved here. it can be one more of the reasons to cause this defect.
well, my device is ruind, it can barely work now sometimes, if i press the screen from all of the sides or lifting it up with a niddle!
and that sucks!
BTW USE YOUR WARRENTY.
dont let HTC run away from their defaults and defects with thos devices, why do we have to pay on their mistakes of not making a good resistance materials for thos devices...its stupid.
specialy when it happanes to a lot of people with the same Devices!
i dont see any APPLE users having thos peoblems with IPOD / IPHONE!
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Click to collapse
All touchscreens suffer from defects (yes even ipdods and iphones lol). The trick is to send it back the moment you spot it and not sit on it and wait, hoping it will go away. It wont. You can use the tape method to pull the screen away from the bleed but the liquid will still be there and sooner or later it will just come back.
I noticed a bleed on my OLD hermes the day I got it from brand new, rang up the shop (tmobile uk) and they tried to tell me that I must have sat on it or dropped it. Everyone who purchases a device has a right that it will work for a 'reasonable' amount of time without defects appearing so you have to push your rights and get it changed (not fixed) for a new device.
If your device is out of warranty and you have a bleed on the screen the only thing you can really do is change the screen. These can be found on ebay and not that hard to do. For your Touch HD you can get one *HERE* but you have to weigh up whether its cheaper to just buy a new device or fix the one you have.
And I dont really think atmospheric pressure between different places would have any affect as lcd screens are built to work pretty much anywhere and if that was the case every time someone got on a plane their device would go capput.
Mark.

i know! that sounds not reasonable, but i looked at someone's Thread about that he went out of a plane and he noticed a huge spot in the middle of the screen, and few days later after going back on the flight it was gone.
that thing is very strange.
btw thank you for the link..

liav12 said:
i know! that sounds not reasonable, but i looked at someone's Thread about that he went out of a plane and he noticed a huge spot in the middle of the screen, and few days later after going back on the flight it was gone.
that thing is very strange.
btw thank you for the link..
Click to expand...
Click to collapse
Ur welcome
Mark.

Gap between top edge of glass and metal frame.

Hi all!
Been noticing that there is a gap at the top of the phone between the glass and the metal frame. I noticed it when I make a call and my hair gets always stuck in the gap and gets pulled out
Just wondering if anybody else has this issue and will it not be waterproof at all? And should I take the phone back?
Thanks!

i'd take it back without question and don't leave the store (if you do it instore) until you have a phone with no gap

Mine is on the bottom.

BWA80 said:
Hi all!
Been noticing that there is a gap at the top of the phone between the glass and the metal frame. I noticed it when I make a call and my hair gets always stuck in the gap and gets pulled out
Just wondering if anybody else has this issue and will it not be waterproof at all? And should I take the phone back?
Thanks!
Click to expand...
Click to collapse
Samsung thinks different about this. though this sounds different with hair getting stuck.

Juuls said:
Samsung thinks different about this.
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Click to collapse
?? The article you linked is about light leaking. This is about the physical Gap between the frame and glass.
On that, mine doesn't have this issue. Thank God. My ocd would never alow it!=)

zathus said:
?? The article you linked is about light leaking. This is about the physical Gap between the frame and glass.
On that, mine doesn't have this issue. Thank God. My ocd would never alow it!=)
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Click to collapse
correct, I got the 2 mixed up. I have no problem with either issues also but I do read a lot of light leak on all different forums.

I got no gap but feel that top frame is not straight. Feels bit curved from side left to side right. Almost non distinguishable but people with ocd can obviously spot it. I need s7 edge technical drawings to confirm it. If it's design or phone fault.

Can you post a picture? Mine has no visible gap, but I do know that the hair thing has happened to me on other phones. Also, the glass to metal frame will never be perfectly flush, but it shouldn't be noticeable.
Sent from my SM-G935V using Tapatalk

Here some pics. The top and the right side is all gap! In the left top corner you can see my hairs sticking out... and you can see the paper pieces go pretty deep and its thick paper.
The bottom and left side is ok, no gaps.
What you guys think?

BWA80 said:
Here some pics. The top and the right side is all gap! In the left top corner you can see my hairs sticking out... and you can see the paper pieces go pretty deep and its thick paper.
The bottom and left side is ok, no gaps.
What you guys think?
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Have the same issue, but only on the sides. Had it with 3 phones now, and will get a final replacement when a new batch is out.

Kapitein187 said:
Have the same issue, but only on the sides. Had it with 3 phones now, and will get a final replacement when a new batch is out.
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Click to collapse
So this is a true defect? and they will have to replace it? When do you think a new batch is out?
Soon I'm gonna have a bold spot close to my ear, cuz it's pulling my hair out

BWA80 said:
So this is a true defect? and they will have to replace it? When do you think a new batch is out?
Soon I'm gonna have a bold spot close to my ear, cuz it's pulling my hair out
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Click to collapse
Well the shop where I bought it has a really good service record (coolblue.nl. In the shop they agreed this was not OK, I opened a couple of phones in shop and they all had different sizes of gaps. So i'm not sure that the new batch doesn't have it, maybe it is OK according Samsungs margin of error.

Yeah I myself have had 5 handsets opened in CPW and all had same issues in various places. I have returned 2 myself even my one now has same issue but not as bad. I'm just living with it now because I fed up at returning handsets and dealing with crap customer service. This is how I noticed the light coming through sides in other thread.

Can't imagine the phone still being water resistant with those gaps. Came across this video
https://youtu.be/7Be2bssmAtE

I have same problem too. #Indonesia
I wish if you have a normal version didn't same with mine; help to make video upside LED notificaion when LED notification is on.
Thanks

I can't even get a single piece of paper in mine, so there's definitely an issue with yours, if you can.

the_scotsman said:
I can't even get a single piece of paper in mine, so there's definitely an issue with yours, if you can.
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Okay Thanks for your information.
Please help me to make a video to show bezel gap problem, and upload it to youtube. Samsung Indonesia really make me mad when showing the problem they said that's normal. Yeah i know samsung will run away from problem. So my job is find other guys using GOLD (my version) or any other colour that doesn't have the gap issue. (I'm waiting until 10 post to posting youtube link )
Thanks
---------- Post added at 10:09 AM ---------- Previous post was at 09:50 AM ----------
BWA80 said:
So this is a true defect? and they will have to replace it? When do you think a new batch is out?
Soon I'm gonna have a bold spot close to my ear, cuz it's pulling my hair out
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I'm afraid it's defect. Mine too; but sadly customer services saying this normal and samsung fans boy said that too. I'm seeking video a normal version of galaxy s7 edge showing normal (no gap between metal frame & glass). Mostly gold version is defected. I'm waiting for samsung next response after explain how come light pass between bezel & glass. (Stupid samsung they should put BLACK glue between frame & glass)
Thanks

yukova said:
(I'm waiting until 10 post to posting youtube link )
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Post the youtube code, the part after the '=' in the URL and I'll edit the video into your post.

Guys I don't think that's actually a light bleed. It's more like a reflection of the light from the glass to the metal frame. My glass has zero gaps at one of the sides and very small ones at the other side - well it has equal amount of light reflection from both sides.

the_scotsman said:
Post the youtube code, the part after the '=' in the URL and I'll edit the video into your post.
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Thank you The_Scotsman
Here is my youtube video (#TheNextGalaxyFALL)
https=++youtu.be+ai_3_2ZGsRE