Hope any of you guys can help me on this. Last night my Leo's screen went totally unresponsive.
Could not get past the screen lock. Removed the battery, rebboted ... could not get the PIN code in.
I had seen this already two nights ago, but it got away once I moved in an area where I could get a reasonable signal (ultra-crappy where I am now on vacation).
Now Im'm beginning to think the signal thing was just a coincidence and that the problem is way more serious.
In total despair, I even tried a hard reset. To no avail.
Phone boots up fine. I can even sync to it (so yes, I can get to the registry). But since the only control is the screen ... not really a lot I can do with it.
I need to be in touch for work and I badly need the voice and internet connectivity (right now I'm using the wife's phone ...).
Any ideas besides getting an RMA from HTC?
Thanks a lot in advance.
Update: spoke with HTC support.
It looks like the issue is somehow triggered by the lock screen.
As suggested by HTC, I flashed again the 1.66 ROM upgrade and everything ran smoothly until the phone went in standby the first time.
Then, I was (and still am) unable to unlock the screen. And if I soft reset screen is unresposnsive again.
Right now I can just receive calls (I removed the PIN code from the SIM temporarily).
HTC told me to send it in for repair, but everything in Italy is closed until Aug 23rd and the only option I have is to ship it at my own expense to the UK and back (HTC will collect and deliver free of charge only within the same country).
Total bill some 100+ Euro plus driving 100 KM or so to the nearest courier collection point. A nightmare.
What really troubles me is that the problem surfaces only once the screen locks.
On one hand I follow HTC's support that if flashing 1.66 did not cure the issue, it cannot be software.
On the other hand, if it is indeed hardware, how come it freezes only after the first lock screen? Lock/unlock is a software thing. Screen should behave exactly the same way before or after the lock - shouldn't it?
Anyone here seen/heard of anything like this?
wow, gotta love those "closed for the summer" euro vacations.
If you reinstall the ROM, then why not disable the lockscreen until you can get it fixed?
You can install BSB tweaks and that has an option to disable autolock.
i had the same exact problem; it started freezing only on the lock screen then got worse and started freezing at random times while in use. I finally broke down and sent it in to HTC to check it out. I'm waiting to hear back with there diagnosis and I will pass along whatever they tell me.
Good to know the problem has come up somewhere else (if you're the only one you are most likely to hear it's your fault before they replace the most expensive component in the phone). Where are you located slimster?
How long have you been waiting for? HTC policy should be 7-10 working days from when they receive the phone at the lab (so they told me and I remember reading it somewehere here in xda too).
Dairy of A NRG rom HD2
Welcome to ramblings of a madman. This is a little diary i got an idee to start since i practicly live in my phone. In some ways this might be a life rewiev of a HD2. Its maybe not as entertaining as it is therapy for me Its not meant to be educational, but tips from my experience migh popup so who knows, maybe you find something usefull even. I do excuse any bad spelling. English is not native in Sweden, but very common.
I will try to update this as often as i can and if you like something or want to disscuss some of my ideas i have, feel free to post away. I can not insure i will do so much replying to answers, i will focus on updating my days mostly as i feel. With luck this post will be long and a distraction reading while your waiting for your next rom
Anyway hope you like it, and if not, read something else, you have already been warnd.
- Sunday the 5th sep 2010 (late night):
Just flashed latest NRG 6.5.3 rom, the clean version with only CHT. Time to try simple with this flash, have it as clean as possible with minimal installs. Im tired of having weird buggs happening, and they always seem to popup when i really need the phone.
So, last time i did a, stock rom, task 29, radio 2.12.50_2 and then my GTX regular cookie rom on 6.5.3. So this time i only clean up the SD Card a bit and decides to go straight to the sep 4th cookie 6.5.3 rom and do the magic trick.
.... ****, will i really stand it with the regular classic black looking rom now? Been using GTX for some time now and i love it, but always been annoyed i cant go pure white with no buttons on bottom and the theme doesnt really look that nice, wich is a shame, GTX is close to perfect. I love clean looks, its less confusing and the idea just pops in, why have non made a totaly black or white homescreen? Am i really alone feeling that for ex. A black wallpapper that covers from bottom to topp, no top bar, no operator text, no clock background, no bottom bar on slider, no buttons just text. And to make it perfect, large stock clock and appointments only on home.
Well well, flash is done, time for Zombie mode.
A hard resett, and wait..... On operator choise cancel, soft reset and wait.... Sigh. The wierd thing is while hating this, i also love it. Gives a feeling of a new device everytime. Also notice that the good old network missing startup message is there again in this rom, and dissmiss it.
I select Sweden on location settings, select 24 time format and ... Softreset again ... I really want everyting set manually since you never know what trash might follow so after setting Owner info and arrange tabs, manually selected windows connection and mobile operator and done the internet settings (gets the most stable internet selecting operator manually later, dont know why, but it works), i execute MyPhone and da daa. Time for the cookie monster settings.
First wierd thing happens when CHT have started ... I get no respons on screen. Hmm is it the classic "-i dont understand my own tochscreen"? and hits randomly around blank spots in CHT, and right, there it is, opens my notifications (the top right meny) and i have to wait untill phone lets me hit close. If i try to use the phone now without decicive action, it will soon come back. Only solution i found so far is turn of and unlock again, then do a screen alignment. Hope that does the trick.... Yes, there we go.
Calmly sets CHT to standard settings with no animation, 1 quicklink page etc. I have had my HD2 for almost a year now, i want it fast with no hockus pockus to annoy.
Hmm, twitter tab still dont work, well well, im down to bare minimal on tabs, maybe just as good, once again, speed is key. Weather is on though, strange since im atm permenantly sick and seldom goes out, maybe its a try to hang on to real life thing.
i feel the basics have been done. And i start with installing the basic must have apps for me.
Goes for:
- Copilot
- IM+ (best looking multi messenger)
- Pocket RAR
- Omarket (should be in the rom damn it)
- Sense Task (best there is, simple)
- WM Torrent
- Audiobox (music creation software)
After regestring my softwares i go browsing PocketNow and XDA Portal, got to stay up to date. Finaly some WM news, and a good one also. A camera activation app that could start it from sleep mode. I hit download and also sets a new Futurama episode on DL and returns to home page.... Mental breakdown. I cant use it as out beloved NRG god does it .. Removes all on home screen, sets big clock, black background and installs some X cabs to remove top bar etc, the clean look. To my dissepointment i now have buttons on the bottom i cant remove, but what the heck, looks better. Feels like my minimal install got a bit less minimal thou.
Tryes installing the camera lancher app .. doesnt work, and me whos even using default windows lock screen, what a let down. Well, time is 04:00 and time to get some shut eye. Gone drive a friend to the airport tomorrow at 15:00. Rembering i forgott to install G-Alarm i set regular watch to 13:00 and hope it does the trick, hope alarm on WP7 will be better. My soffa is not comfy, but i fall asleep.
- Monday the 6th sep 2010 (12:37):
Cat is hungry and with me being a softy, her will is my command.
Immidetly after seeing to her needs, i must check PocketNow, XDA Portal and HD2 rom threads. Checks out Shu's Cruzer rom and wonders if i dare to use a non NRG rom, so far his roms always been the most complete one with only the darn Parlingo client to annoy me. I decide to DL it, maybe will try it out later. I have a disturbing habbit on saving everything HD2 related, i think i have every NRG rom since release on my harddrive.
Well time to se if my friend and neighbour is up and about.
- Monday the 6th sep 2010 (14:15):
He is wondering how much weight he can have on his luggage, time to shine and snapps out my HD2.
Panik, lockscreen wont let go, can unlock the device and i keep talking as a distraction till i on my 3rd time gets the display to register my touch and unlock.
Surfs in on Lufthansa and gives the page some angry looks. Lufthansa app only for Iphone and Andriod, and on top of that, weight numbers are in "lb". Quckly thinks for a sec, must be pouns, opens Omarket and re-download myConvert, mish acomplished ... lets hope the pound to kg was right, or my friend will have to dropp stuff on the airport
- Monday the 6th sep 2010 (14:45):
My friends travel companion shows up late, but in good spirit and i take a pic on my HD2 of the travel feverish, wine drinking crazys. No lockscreen problem this time.
We jump in my car (a -93 Nissan sunny combi, and i connect my phone to the car sterio and try to calm em with soothing music, gets a push mail from Hotmail wich is news from a site i never have any intrests in, typicall, phone seems good to go. Of we go, drop this 2 of, home and surf some XDA again and finish typing up this.
- Monday the 6th sep 2010 (18:20):
While watching Futurama (on my HD2) i realized i havent presented my self in anyways so lets do a pre post thingy. My Name is Peder Nakazul Tjärnberg aka Nak'an and i live in Sweden Gothemburg, born and breed on the Swedish Northlands, moved to the big city 2000 (lol, i know, we dont have large citys in here, Gothemburg bragging on second largest where merly 900 000 peeps)
I been a Pocket PC user since back of the days, im not a young man anymore so there been some devices by now.
Started out with my first geeky phone somewhere around late 2000 or early 2001. Since the realese of the first GSM based mobile in the 90's i had marveld upon being able to make a call ... (and not get a bill the size of mount everest)... from ANYWHERE, i was totaly blown away and used various Nokia, Ericsson, Motorola phones and with me in the end having a Nokia 7110 (The matrix looking phone) , wich started out as a collaberation between Nokia and the Swedish mobile operator Telia as the first wap unit, i was amazed by it, surfing the web, almost, what if there was a mobile that had windows like my computer with all its feat.
Said and done, on my second 7110 and some years later, and after by accidently having dropped it in my bathtub (nooo, loved that phone, still does) and a friend talking about palms, i by accident stumbeld upon a store here in Gothemburg that was specialized in only Pocket PC's and palms and there, right on the spot, he sold me my first Pocket PC, a brand new Qtek 9090 aka HTC Blue Angel. My amazment lvl knew no boundrys, its almost like a real windows operating computer and it had it all. And with every talk about updates and the exiting future of Pocket PC's a dream of a phone being a full blown out windows computer started (Still does).
I started out with a 1GB card and people at worked gazed and was amazed, what a mindblowing amount of storage space and you have windows messenger!
Well, in love or not in the BA (Blue Angel in short), when finaly after much delay the Qtek 9000 aka HTC Universial arrived. Growin a bit frustrated at the limitations on the 9090 and it broke down, and seeing my vision of having a real computer in my hands i sold my soul, everything i could and bought one.
What a screen, what a performance machine. Themes poped up enabeling almost a authentic XP look and XPUScalar sent the processor flying. TCPMP started really to rock and it feelt as i had the world in my hands.
But after a while it started to feel unaccurate for my needs, as my media hunger grew, so did not the Universial so one day, i just sold it and bought me my next evolution ... The Flybook GSM. A mini PC before everything, the size slighty larger then a DVD cover, touchscreen, built in gsm phone, a screen you could rotate and fold i had reached nirvana. It had Windows XP Pro and built in HD and was *In that time( incredble fast. Wow what a geek dream. I could even install World Of Warcraft and just bearly play it.
Must have looked funny back in the days with me, having a PC headphone set with speakers on my head walking around with a small bag on my shoulder. Also dissmised the need for pockets. The device had pluetooth yes, but as i rememberd XP could not handle calls on BT back then, i knew for sure a small nice BT headset could not be used.
But technology grows better, and as my wish for what i wanted to do with my little Flybook slowly got halted due to the fact that the processor was seemingly usless, graphic card almost non existent and the ever haunting problem with touchscreens back then, the yellowish bad screens. My dream for the perfect portable device crumbled and finally crashed, i sold it and bought my self a Dell XPS M1710 computer and that was almost the end of my hi-end phone world days. I thought i was done with the buggy, laggy world of small devices.
Slowly the the small company Qtek got at least a little foothold in Sweden and i saw friends with HTC Wizards etc, but i never even glanced at them. But a technology awaited around corner forcing me to look a mobile pda's again. The birth of 3g.
Wow, i had been a growing resister of the use of Ericsson phones (wich is law to own in Sweden), and here, among the first 3g phones on the Swedish market was a Motorola. And the internet speeds should be great so i bought a Motorola A-920 and was now cruising on the wave of Symbian. If feelt kind of cool, but cofusing at the sametime. And Motorola released pretty shortly a device named A-925, and i thought, that screen quality, the colours, i had to change device .... and weeks or somthing later the Motorola A-1000 came out and a small glimps of my PDA days started to show, time for a change again.
Now the phone operator 3 was constantly a pain to use and there customer support wasnt even worth mentioning. And after a while i ditched the A-1000 also and went to samsung regular boring phone. My dissepointment had no boundrys. Still keept the A920 as i thought it to be cult (+it was bugg free!!! Havent heard of one) so its laying safely stored away in a bag nowadays with original box etc.
Now cameras started to intressed me more and more, and having it on the phone was practical since i always carried my phone with me. And LG came with a new device that seemd nice, divx support and all so there i go, i bought the LG Viewty and i must say, what a great phone. Simple to use, pretty nice operating system and i was in love. When a year or so later, when LG released the LG Renoir , now with 8mp camera there was no questions asked. Time to uppgrade. It was a nice phone and it could have been a keeper but for some reason it keept loosing the sd card, couldnt find it. And after several repears i saw a new device with a 12mp coming out, it was once again time for a switch. Sone Ericsson released the Symbian based device Satio. Wow this is it .... Or not. My god, i say it now and never again, put a bullet in Symbian, its been develovped to slow and is basicly crap if you dont have a Nokia phone. After 1 week of owning the device i was so frustrated by the slow responsing, laggy, totally unlogical device. Sure, i could take pictures so wonderfull i thought i burst of happiness, but my god the rest sucked. I started to look for a device to to it all once and for all, a high/end device that would do it all and that would be it. I went and bought a real camera and after studing the webb a long time .... The HTC HD2 was due to come out. I looked at Nokias N900 and this and said, the one that comes out first i buy. Keeping on reading on the HD2 on internet i changed my mind and pre-orderd it. And after delay i got mine 2009-11-09 and the wow effect had no boundrys. Now i had started to search for sites to give news, updates and info and stumbled upon XDA, PocketNow and here i am.
The HD2 is the best phone i ever bought, it satisfy my needs 24 seven. Sure, WM is buggy, but thnx to the XDA Community the device feels pretty perfect and stabile nowadays. What a journy its been. And will it end when WP7 comes out? Well, im on a tight budget, but i will do everyting in my power to keep it, i love it and its a keeper. My belives are that a device like the HD2 will not be released at launch so i have time to preper for a new monster device. WP7, im ready, i embrace you no matter the cost.
Btw all i write on internet, this diary is done frome my HD2.
Thanks for sharing, Peder. I will follow this diary....
Great Job!!
Nice work man!!
Hell of a job!!
Thanx for sharing ur experience with the phone and for the great effort on presenting it!!
Keep up the good work!!
- Thuesday the 7th sep 2010 (04:12):
So anotherday passes, i use my HD2 so much it seldom gets into lock screen. But went for a night stroll with my cat and had to use the flashlite on and of and only after a visit by my neighbour to post a question on XDA for him (he has tech lvl -10) i got 1 touchscreen bugg. Where i try to unlock but screen dont
Respond so i have to unlock device again. All in all a good HD2 day, only problem so far seems to be that unlock bugg. Played some StarCraft 2 and drunk some lite beer. Now to sleep with a movie on my torrent running in background. Lets se how much battery i have left when i wakeup.
- Thuesday the 7th sep 2010 (12:23):
Ohh, beer tastes great but the day after is never fun. Well i rests another 4 minutes before i have a look at the phone and... Battery dead. Not a big suprise, data connections is a killer for batteries so i call my battery testing a beer influenced idea.
Once back on i see i got 373MB down before it shut down. Phone seems as hangover as me and starts with a "oh noo, i lost my screen again" Darn this is annoying, and typing about it make me realise this happens quete often.
Well, a mail came in during the night, nice its from HTC. But the news is not so nice, i just gotten the answer from there lottery draw and i didnt win the HD2 (Only enterd the lottery in january so HTC seems to be doing lottery as fast as there upgradings). But there is another lottery now and i can answer basicly same stupid questions and choose a Desire, a Legend or a Wildfire. Well what to loose then exept time again, so does the qestions all over. I cant help to wonder how many peeps that will acctully pick the Wildfire next to these Andriod monsters. In my book not picking the Desire must be a proof that even dumb people buys HTC phones =).
Well ... That mail kind of drained my remaining energy so i fall asleep again.
- Thuesday the 7th sep 2010 (14:32):
I awake feeling i missed something ...aha, i did, a missed call from a buyer, hes intressted in some of my old Nissan S14 parts i have clammering up my storage. Calls him up and after we decided he will swing back later today we hangup and .... When i try to unlock screen it just blinks quickly and then it goes off again. Oh my, another old bugg to show its ugly face. Well, said and done, starts hitting the power button and simultaniusly hitting the other buttons to counter the lock screen. Takes a couple of times to fix , but eventully back in normal. Well, time to give the poor cat some ... Hey wait a min, i was tired but i got up and feed her in the morning, my oh my can i be tired or what. I have a headach now so falls back to sleep.
- Thuesday the 7th sep 2010 (17:23):
Yeah, i feel revieved and its time to surf the webb and do my morning rutine.
Startup wmTorrent check (Wy did i close it?)
Startup Opera .... Yes workes fast. I happen to live in a spot that go...operators forgott. Its really silly, i can move around in this suburb anywhere i want with great 3g coverage, but as soon as im home i have to crawl on the selfs and the walls to get mediocre 1-2 spots. What happend to antenna boosters!?
Anyways, opens favorites and klick XDA Portal and when it load loaded i remember i need to update my diary again so i startup word and try to press my doc. Nothing happens so i try again ... *sigh* sreen is dead again. On off and opens the document. Tryes to do a copy and past and .... No respons again... Aaaargghh. On off and does a screen alignment and tryes again. Screen aligment to sloppy re does it a second time and im back on track. Does some small typing and remember i forgott to read up on XDA news.
Ahaa, a new keyboard layout thats supposed to be better.... Oh and in GTX skin as standard (nooo Peder, nooo, dont flash, try to keep it as it is!) ... Okay, install it quickly and darn its nice. Great work by Boogiecornejo here.
I feel lucky, news from HTC, 2 HD2 news related posts, time to dust of my old WAD and se if the WVGA version of Windows SeVen is up to the task. Maybe will have to flash to a titanium if it is good but WAD and all the other skining softwares are old and outdated for a HD2 so i decide to try it out before deciding.
Disables Sense and get to work, install instructions is pretty easy to understand so it all seems done. Only instruction i cant understand what he really means is the last note on the numberd install list, but i do a guess and tryes it out.
- Thuesday the 7th sep 2010 (20:04):
Been trying out the new SeVen skin and try to get it all to work. As i suspected though, old skinning softwares are not very easy to use and seldom gets it right. Seems its been designed for the now old HTC universial. Guess its there it will work best then, because i had transparency buggs and other small issues. Being with wisdom from old skinning days i realise i can spend several hours now to try to get it working the way i like and work at all, probebly get it pretty decent, but it will only be that ... Decent and some buggs will popup here and there that i never had before so i decide its not worth the work. Of it goes, themes and all, and i restore Sense and cabs back to my usual liking. Phew, that was a couple of hours worth of nothing. Had some screen dropouts during this process also, seems the trouble is getting worse, so ....its close, i can feel it, my computer can feel it (wow, hes acctully gona start me again!)... Its time to download NRG GTX, but also do the hole 9 yards again, task 29 etc. But atm im also thinking that that Cruzer rom maybe needs a test spin before next NRG flash.
Also forgott to report that my guessing at pounds converting for my friend, who was to travel throu airplane went all right, no need to throw away stuff +) a kiss to the developers of mConvert?
Now all i need to do is step up to the challenge of starting my computer ..... will i play SC2 instead? Feels like my phone needs me more...aha, decisions decisions. Well, off i go.
- Wednesday the 8th sep 2010 (23:46):
Late entrence, been a slow day but finaly some words.
Well, downloaded my NRG GTX 4th sep last night and after that i installed Cruzer rom i had laying around.
Very nice rom indeed i must say, 6.5.5 Windows pure stock. It was painfully stock as it turned out. No extras installed, no owner info possibility, i mean stock! The wierd thing with all this stock was that in all this pureness, it had CHT. The thing that made my try to work with the rom was the theme work though. Darn i never seen such a nice skinned one, even the butt uggly CHT pointing arrow for hidden slidebar was great. The wallpapers was perfectly matched and it had the windows and ok/close key removed to hardware buttons.
Now with a nice skinned rom like this i tryed to help it breath. It was darn laggish and was in desperate help in performance enhancing. Its then i realize while having tons of software backed up on my sd card i havent been in need of a reg editor since all roms have them nowadays and i got a bit thrown of and in the end ....NRG GTX was back on..
Now after the new rom was finished and all the usual work to get it settled i realize there was a bugg on the clock. It was a emty line cutting the klock in half and the rom was behaving a bit strange so headed over to NRG thread for some info. Turns out there is a new version coming up soon and that the bugg is known by NRG already.
Now Dinik version was already up and on a new build so i thought i wait, and so i did.
I waited til i fell asleep and woke up and the change logg for GTX was up but still no rom ... So i waited, watched some movies untill finally, i could download it this evening.
This time it was a task 29, radio 2.10.50.28_2, and NRG GTX 24634 sep 8th. Hard reset, cancel operator setting, softreset. Started to adjust CHT and the screen started go stupid on me again so i Hard reseted again and did everything all over, and now everything went smooth as butter.
When all was setted, region settings, owner info, op settings etc, i came to a realization of depression. Maybe my soon to be 1 year old HD2 is somewhat defected!? I seem to have the same issues going around no matter the rom, and its always the losing screen problem. I know there are problems with the windows mobiles but im starting to belive its the hardware thats not functioning right. Everytime i had trouble now i try to squeeze the phone a bit and then does the unlocking and it seems to fix the problem somewhat. Maybe i need a new HD2, god know i have used it a lot and even though i protected it like a child, i have droped it several times here and there, used the flashlight in the night when a friends car broke down. (Thats why i drive Nissan, seems i only need to help others out =)
Well with that in my mind i went for the settup of softwares i do want.
So herre we go for my list of perfect must have apps (if not always, sometimes)
- CoPilot
- SenseTask
- IM-
- wmTorrent
- G-Alarm
- Pocket RAR
- Waterlevel
- Omarket
- mConvert
- AudioBox
- dwRuler (so simple, so briliant)
- MyStopWatch
- True Caller
- Keyboard fix from Boogiecornejo
And for screen mods its the Touch X remove top bar and BiGnAdAd transparent top bar as usual. Now as usual i leave BsB and Advanced Config alone and trust in the modds NRG does.
Now i belive there will have to be a big revolution like WP7 dumped for HD2 or somthing to ever flash my phone ever again. I need my phone in more then 1 way, i have no internet connection at all at home and uses the phone as a usb modem dongle. So this rom thingys is daarn inconvinient.
Well, time to se if there happend somthing special in the WM world and try to hope Iphone and Andriod news is minimal, its like a virus nowadays, just cant get rid of it.