On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.
javydawg said:
On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.
Click to expand...
Click to collapse
If you have only had it for a week then the best thing is to just take it back to wherever you bought it and ask for a direct replacement as it should still be within the time frame for that.
Sounds like you have done everything possible to bring it back, taking the battery out, hard reset. If it wont turn on, wont go into the bootloader and you cant get an activesync connection then theres not really much more you can do.
Mark.
yea i agree, dont waste time fiddling and trying to bring it back, get round the shop today.
Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2
javydawg said:
Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2
Click to expand...
Click to collapse
You might try taking the battery out and leaving it out for at least 24 hours. Sometimes that will reset a few things and bring the screen back on but im not guarenteeing anything. Yo uhave nothing to lose at this stage though. You could also try connecting it to your pc via activesync and see if it connects. Even if the screen isnt coming on you might still get a connection which you could use to flash a new rom.
Even getting a replacement battery off ebay very cheaply might sort it out as I have heard of batterys going funny before.
Just a few sugestions.
Mark.
all the phones should (I think) be manufacturer warrantied for the first year, so I bet htc will fix it, though you might have to pay shipping.
dig out your regions htc repair center and get in touch. so long as they can't see the hspl it should be free.(
I dont have HD2 (<--nexus one), but one thing i have noticed with all HTC phones that I've had something similar happen is when i have tired to reboot the phone by turning it off and then trying to turn back on it wont. I would take the battery out and still it will not. I would do the same with the sd card and same but what fixes it is taking the SIM out press the power button few times with no battery and then putting everything back on and it turns on. It happens in a while. Maybe not the same problem but i guess its worth a try if you haven't yet. One more thing I would try is to take the battery out, the sd card and the SIM card out and then plug your phone into the charger and wait a few mins to see if the led or screen would come on. Try the same thing by plugging it to your computer. If computer does make sound and it does detect your phone then it might just a screen related issue which might be the case since you already flash it with a different rom and nothing came on. I know you probably have tried this but you didnt say in your post but have you tried this?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
“This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.”
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Good luck
I agree with mskip about the 24H thing if you let the internal/backup battery die it could solve a possible brick then by reflashing
also what deanesn said about the HD phones its also true (same prob with G1 and excalibur) sometimes out off nowhere it wont turn on or its just going to give you a black screen... wierd huh!?
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
anyways from what I've read&done ever since I joined XDA this is the best thing to do in a situation like yours
This is when you get a black screen
1 if its stuck on the boot screen try to do another hard reset
2. if you cant or nothing happeneds try to see if you can acces the bootloader screen
3. if you cant, remove the batterie for like 24H or maybe more so the internal batterie dries out (if you do that make sure that you try to estimate around 50% to 70% before removing the actual batterie for reflashing)
4. then insert the batterie and try to acces the bootloader or hard reset by pressing the key combanations dont try to see if by a miracle chance it would fix the problem (trust me at this point it wont)
5. if it actually DOES bootup find and download THE STOCK ROM FROM TMOBILE
6. HARD reset if nothing then do it agn but before it has a chance to, try to boot up
7. quickly acces the bootloader wipe your phone (task 29 for hd2) and flash the STOCK ROM (not a custom rom. I read somewhere that its always better to go with an official tmo rom)
thats it Ive try many things on my ALMOST bricked situations this are the things Ive done MAYBE IT WONT WORK FOR YOU, one time I thought my excalibur was dead until I left my phone without a batterie for like a weak then later out of nowhere it boots up only on the first tmobile splash screen and I was able to fix it
LOL even tho those steps prob dont apply to you what you can do is call HTC and tell them you have a black screen on your htc DONT TRY AND ACT all smart by telling them you have a brick and you had a custom rom and all of that cause that prob voids your warranty with HTC, from what I've read this one guy told them that his girlfriend was texting and then the phone froze and the she remove the batterie and the screen went black. And he got a replacement
also another one that I read is a guy telling them he was doing an OFFICIAL ROM UPDATE and the phone never turned back on.
hope it helps
Mark:
Thanks, and this is actually my plan lol I used to flash my old motorola rizr all the time even had to testpoint it to bring it back from a complete BRICK! but the one thing i couldnt fix was water damage haha but after a week of having the battery out some how... miraculously it came back
Deanesn:
How is the nexus one? I was gonna get a nexus one or a hd2 but the screen size ended up being the tie breaker although ever since my g1, android has had my heart haha
Ive always hated windows mobile but the hd2 was perfect!
I also agree with what u said, i have seen those symptons before.
But yea thanks on the advice.. sadly... already tried it and nothing.. =/
Tuppaacc:
Thnx thats exactly what im trying to do.
My only problem is my battery is dead and i need to charge it!
Oh i just noticed i forgot to answer ur questions Tuppaacc.
tuppaacc said:
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
Click to expand...
Click to collapse
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.
try
try taking sd card out and boot it work for me
Here is what you have to do after I made a mistake and "killed" my US version HD2, but it's back to service.
First of all, you have to be sure the battery has at least 50% left. If the unit is able to charge the battery, leave it charged for a couple of hours.
Second, unplug all the cables from the unit, take the battery and wait for a few seconds, then put the battery back in. Press and hold volume down button and press red (end/power) button once. If everything goes well, you should see a tri-color screen.
Third, plug in the phone and run ROM update again.
WARNING: flashing will erase your personal data.
javydawg said:
Oh i just noticed i forgot to answer ur questions Tuppaacc.
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.
Click to expand...
Click to collapse
the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.
javydawg said:
the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.
Click to expand...
Click to collapse
You need to get a desktop charger so you can plug the battery in and make sure its fully charged. I dont think they are available from shops but you can buy them online (ebay) for around a fiver.
http://cgi.ebay.com/Desktop-Battery...&otn=8&po=LVI&ps=63&clkid=9087015918333818927
That one says for the T8585 but im pretty sure they both use exactly the same battery. You might want to check on that though.
Mark.
My goodness, that OP is a real doozie.
That's pretty wild man, although I don't have much input, other than the obvious suggestions that have already been provided for you... I will say that was a worthy read.
Yea thats pretty much my only option I will be buying that desktop charger real sooon and ill get back to the forum with my results.
Cant believe they are so cheap haha
Ive even seen one that comes with an extra OEM battery and charger for under 15 dollars!
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230460046498
Thnx for all the help and support. =]
U have a Bricked HD2 my friend
i bought the wall charger and it charged the battery but it still wouldnt turn on or go into bootloader mode or do anything!!
=[
..
any luck with un-bricking your HD2?
Seems like OP bought a damaged phone in the first place or something, or something "happened" on the night of the party. Beer got on it, perhaps?
- I saw the Android L dev preview ported over to the nexus 4, so i decided to root my phone.
- Here is what i did at first I downloaded an app and did a one click root it did work but being a novice I also wanted to have a custom recovery without any hassle.
- So I downloaded Wugs Nexus root toolkit and firstly I undid the previous root, then using this program I re-rooted and installed a custom recovery.
- I went on to install "L-Mako-b5-bunny-stew-and-kool-aid.zip" at first my playstore wouldn't work and I was getting a persistent error (error 920) so I reinstalled the rom and it started working.
- So here I am thinking I'm done and there aren't any other problems left to fix.
- Last night I went to sleep while my phone battery was at 3%, I think it fully drained and now it won't boot or even charge. Have I hard bricked my phone and what can I do to fix this?
thanks, please help me!
Edit: I've also charged the phone for
- 1 hour
-Over night
- There is no response while charging, holding power, holding power & vol down, connecting to computer gives nothing
I might have messed up big time?
mufc786 said:
- I saw the Android L dev preview ported over to the nexus 4, so i decided to root my phone.
- Here is what i did at first I downloaded an app and did a one click root it did work but being a novice I also wanted to have a custom recovery without any hassle.
- So I downloaded Wugs Nexus root toolkit and firstly I undid the previous root, then using this program I re-rooted and installed a custom recovery.
- I went on to install "L-Mako-b5-bunny-stew-and-kool-aid.zip" at first my playstore wouldn't work and I was getting a persistent error (error 920) so I reinstalled the rom and it started working.
- So here I am thinking I'm done and there aren't any other problems left to fix.
- Last night I went to sleep while my phone battery was at 3%, I think it fully drained and now it won't boot or even charge. Have I hard bricked my phone and what can I do to fix this?
thanks, please help me!
Edit: I've also charged the phone for
- 1 hour
-Over night
- There is no response while charging, holding power, holding power & vol down, connecting to computer gives nothing
I might have messed up big time?
Click to expand...
Click to collapse
1. Hold power+both volume buttons, while charging, for 10 seconds.
2. Try using a different charger.
3. Go to a gsm service...
abaaaabbbb63 said:
1. Hold power+both volume buttons, while charging, for 10 seconds.
2. Try using a different charger.
3. Go to a gsm service...
Click to expand...
Click to collapse
I bought it 2nd hand from Cex (second hand retailer in UK). Luckily I still had 2 months of warranty left so they've taken it in for repairs. I don't know if they'll find out it's hard bricked (if it is), or not.
Unfortunately happened to me, too, yesterday, while rebooted my Nexus 4. It doesn't boot. The LED blink once, red, and nothing. The worst thing is it's the Service page from LG Romania website "is not available". Now I'm digging the web to find a solution
okay guys screw CeX (second hand UK retailer with 1 year warranty on ALL electronics). I took my supposed dead nexus 4 to them and the guy took it in for repairs (I'm 2 months from the end of my warranty). So they take it in and I go in 2 weeks later as they haven't updated me on the progress.
Get into the store and the guy pulls my phone out. He says because it has a crack on the back they can't book it in for repairs. I ask him why did they take it in if it wasn't going to be booked in, his reply, well its obvious no one would fix a phone with a crack in it! This guy was the goddamn manager.
So since about 2/3 weeks my phone's been dead I haven't touched it. I'll try again tomorrow but hopefully it will start working. Wish me luck.
And is it possible to hardbrick a phone because its battery dies out AND the ROM/Bootloader can't allow the device to charge?
Hello XDA comunity
I need you help. Something strange has happened to my device. Today I noticed that my S7E was freezing with garbeled pixels on the screen and reebooting by itself. I tried to go to the recovery and do a factory reset and the thing is, the device froze in it too! So I actually managed to boot into it and backup everything. After that, I did a factory reset and everything seemed fine. So I went into recovery to test out if the phone would repeat the same freeze, and after I entered, the phone turned off and didnt turn on again. So now It wont even give out any sign of life, not even with the charger. I tried the power + volume down but it wont turn on. So now I am stuck with a dead device :/
Can someone help me?
Regards
---------------SOLVED--------------
Going to Leave this here in case someone gets it too.
If for some reason your SGS7E is freezing with artifacts on its screen and then reebooting, you have a corrupted firmware. If for some reason, it shuts off and dosent turn off, or it wont respond to the power + volume down combo, check if it feels warm to the touch (not warm like 40º ou 30º more like, warm for your surroundings) if it does, that means that somehow it got stuck and wont power off. Just wait for it to drain completly and try again.
Go to SAMSUNG STORE / SERVICES REPAIRS ; ))
re: dead phone
Shadeftw said:
Hello XDA comunity
I need you help. Something strange has happened to my device. Today I noticed that my S7E was freezing with garbeled pixels on the screen and reebooting by itself. I tried to go to the recovery and do a factory reset and the thing is, the device froze in it too! So I actually managed to boot into it and backup everything. After that, I did a factory reset and everything seemed fine. So I went into recovery to test out if the phone would repeat the same freeze, and after I entered, the phone turned off and didnt turn on again. So now It wont even give out any sign of life, not even with the charger. I tried the power + volume down but it wont turn on. So now I am stuck with a dead device :/
Can someone help me?
Regards
Click to expand...
Click to collapse
Have you tried leave the phone on it's original charger
for at least an hour or more and then see if you can
get into either download mode or recovery?
I have seen many phones which have very similar
problems like your phone has and charging for at
least an hour on it's original battery charger will
usually allow booting into either recovery mode
and or into download mode.
If your phone can be booted into recovery or download
mode after charging and still has problems then simply
download the official samsung S7 Edge Nougat 7 or
Marshmallow 6.02 firmware and flash it with Odin3,
doing that will get your phone working properly just like
when you first purchased it.
Good luck,
Have a great day!
Shadeftw said:
Hello XDA comunity
I need you help. Something strange has happened to my device. Today I noticed that my S7E was freezing with garbeled pixels on the screen and reebooting by itself. I tried to go to the recovery and do a factory reset and the thing is, the device froze in it too! So I actually managed to boot into it and backup everything. After that, I did a factory reset and everything seemed fine. So I went into recovery to test out if the phone would repeat the same freeze, and after I entered, the phone turned off and didnt turn on again. So now It wont even give out any sign of life, not even with the charger. I tried the power + volume down but it wont turn on. So now I am stuck with a dead device :/
Can someone help me?
Regards
Click to expand...
Click to collapse
Misterjunky said:
Have you tried leave the phone on it's original charger
for at least an hour or more and then see if you can
get into either download mode or recovery?
I have seen many phones which have very similar
problems like your phone has and charging for at
least an hour on it's original battery charger will
usually allow booting into either recovery mode
and or into download mode.
If your phone can be booted into recovery or download
mode after charging and still has problems then simply
download the official samsung S7 Edge Nougat 7 or
Marshmallow 6.02 firmware and flash it with Odin3,
doing that will get your phone working properly just like
when you first purchased it.
Good luck,
Have a great day!
Click to expand...
Click to collapse
Hello, thanks for taking your time to help me. I'm on another account right now so dont be suprised about it since I forgot my password ahah.
Well, I'm testing the one hour charge and will reportback asap. The thing is, the device dosent turn on no matter what I do. I have a kill-a-watt so I can mesure its voltage and its showing 1.2 volts so I guess its doing something. I will report back asap.
UPDATE: Still not turning on :/
Kshade said:
UPDATE: Still not turning on :/
Click to expand...
Click to collapse
As one mentioned above: in that case: no boot, no Recovery, you have only one option, and the procedure is:
1. Pack your phone carefully, preventing it from further damage;
2. Using your laptop/tablet, PC, go online;
3. Open search engine, in search field place your town and "Samsung repair centre" then push enter
4. Remember the address and deliver your phone there. It may be handy to give them a call first
Sadly, this is only one option you have now.
Another Update
So after geting frustrated and wanting to trow the smartphone to a wall, to my surprise, I felt that the device was warm to the touch and decided to put it on its box while I went to sleep. I've just woken up and decided to try it, and it went stright up to the download mode. A few secounds later it turned itself off again, but I decided to insist and I managed to do it again while I connected it to the computer. I managed then to flash an original nougat firmware to it. After that I could finally turn the device on. So I'm just charging it right now so I can turn it on again and see if it can boot. I suspect that in some way, my firmware got corrupted.
TLDR: If your device feels a bit warm, just let it drain the rest of the battery and resist the urge to do the damn power reset and try again.
UPTADE 2: YAY It worked! Its Working!
keep using it and see if doesn't give same simptome after some hours, there are people that reported some strange issues lile yours on this model, and if don't have warranty is bad
matthew2man said:
keep using it and see if doesn't give same simptome after some hours, there are people that reported some strange issues lile yours on this model, and if don't have warranty is bad
Click to expand...
Click to collapse
Will experiment it. For now it seems to be stable. So, can you tell me what kind of strange issues it is?
Thx everybody for all the help
Shadeftw said:
Will experiment it. For now it seems to be stable. So, can you tell me what kind of strange issues it is?
Thx everybody for all the help
Click to expand...
Click to collapse
Phone freezing, rebooting, black screen, not powering on till next day, it might be an issue on motherboard for some series
matthew2man said:
Phone freezing, rebooting, black screen, not powering on till next day, it might be an issue on motherboard for some series
Click to expand...
Click to collapse
The thing is, it has only started doing this yesterday. Up until now it was fine. But thanks for the warning, I will be carefull with it, and, if it keeps doing this I will take it to samsung.
Dead Phone and no life at all
Im suffering the same damn problem with my 4 month old S7 edge.
Im in the UK but i bought the phone brand new boxed from Dubai, it is the international sm-g935f.
Box was sealed and brand new and bought from a major official retailer, i actually bought 2, one for me and one for wife, her one has been perfectly fine.
Long story short, last few months starting getting the screen freeze with blurred pixels, screen would stay frozen exactly as it was and then eventually phone would black screen and tried to reboot...
blue notification light would constantly stay on and it would NOT turn on and just loop with the s7 edge powered by Android logo unless i did vol+power down a few times, it would then turn on and proceeed to the flashing samsung logo before it would load up...
problem got worse by worse day by day,
i did everything from full wipe and factory restore etc safe mode etc, but it kept doing this and got worst over last few days...
now i could never get it start unless i actually tired the hard reboot power + vol down about 5 or 6 times and failing that i would try recovery mode then hard reboot again,
once turned on would be slow and laggy and glitchy at first then slowly get back up to speed and work again, only to die at some point or other when i would go to use it, unused it would stay on all day and recieve calls etc.
but last night i think i got the black screen of death... black screen with blue notification light soild blue and permanently on, no matter what i tried i could not shake the blue light, i got the s7 edge logo a few times before finally absolutely nothing,
light stayed on for about 5 to 6 hours i thought just to let the battery die.
this morning its all dead, no light no power no nothing. no matter what i try and any combination of keys i cant get it to even flinch, put charger cable on and nothing, no lights, no power or boot combination works
Have spoke to samsung here in UK, they say its under warranty but they wont touch it with a barge pole as Samsung EU Europe warranty only covers handsets bought in the UK or europe and this is a an international middle east handset according to serial and imei number and that for me to make a claim it needs to go back to retailer in Dubai and make claim with Samsung warranty there..
I was hoping it was just a software issue and thus have put up with it for so long as i have no way of sending it back to Dubai,
Does anyone know how i can just get it back up to life again, just to get my messages, some photos and media from it and possibly delete my google account on it as all whatsapp and insta and snapchat etc wud still be running on it if somehow i could get it to Dubai, as i had not password or pin protected it at all, its all open, so if someone did power it up, they wud have easy access to full contents
any help or any guidance would be so much appreciated, as im just sitting with a £450 brick at the moment and its very disheartening that usually an expert with samsungs just cant get this to work.
Im appalled at Samsungs attitude here in the UK, that the latest S7 edge flagship model is dying like this and many others round the world too, so its a common problem and they wont help at all, i mean u would think they would cover the warranty internationally as people travel all over world with thier phones and its the exact same handset they are selling at their official Samsung stores in the all the Dubai malls, in Duty free airport etc, its absolutely appalling, having been a samsung pro person from the first galaxy s phones, and owning and spending a large chunk of my money over last 10 years on samsung products in my household and family and friends and endorsing them wherever i go, its the first time i feel ever so let down by them.
hi guys.....
did anyone have a read of my post?
any help or ideas guys?
update....left it plugged in to see if it would charge....but still nothing, no warm up feel or doesn't even look like its taking any charge.
so how long should it leave it unplugged to see if maybe it needs completely draining?
still cant get it to power using any key combination at all
Shadeftw said:
Hello XDA comunity
I need you help. Something strange has happened to my device. Today I noticed that my S7E was freezing with garbeled pixels on the screen and reebooting by itself. I tried to go to the recovery and do a factory reset and the thing is, the device froze in it too! So I actually managed to boot into it and backup everything. After that, I did a factory reset and everything seemed fine. So I went into recovery to test out if the phone would repeat the same freeze, and after I entered, the phone turned off and didnt turn on again. So now It wont even give out any sign of life, not even with the charger. I tried the power + volume down but it wont turn on. So now I am stuck with a dead device :/
Can someone help me?
Regards
---------------SOLVED--------------
Going to Leave this here in case someone gets it too.
If for some reason your SGS7E is freezing with artifacts on its screen and then reebooting, you have a corrupted firmware. If for some reason, it shuts off and dosent turn off, or it wont respond to the power + volume down combo, check if it feels warm to the touch (not warm like 40º ou 30º more like, warm for your surroundings) if it does, that means that somehow it got stuck and wont power off. Just wait for it to drain completly and try again.
Click to expand...
Click to collapse
this problem happened after debrand or flash with odin?
how you solved? You have flash again with odin?or what?
mago988 said:
this problem happened after debrand or flash with odin?
how you solved? You have flash again with odin?or what?
Click to expand...
Click to collapse
I flashed with oddin. Fun fact, my phone is from Dubai too.
---------- Post added at 02:59 PM ---------- Previous post was at 02:52 PM ----------
icecoolpsyco said:
hi guys.....
did anyone have a read of my post?
any help or ideas guys?
update....left it plugged in to see if it would charge....but still nothing, no warm up feel or doesn't even look like its taking any charge.
so how long should it leave it unplugged to see if maybe it needs completely draining?
still cant get it to power using any key combination at all
Click to expand...
Click to collapse
I left mine over two hours off charge. Same simptoms. I guess it depends on the amount of charge left
---------- Post added at 03:00 PM ---------- Previous post was at 02:59 PM ----------
Im at work right now. Will responde in a more complete manner later.
Okay I'm back now
icecoolpsyco said:
Dead Phone and no life at all
Im suffering the same damn problem with my 4 month old S7 edge.
Im in the UK but i bought the phone brand new boxed from Dubai, it is the international sm-g935f.
Box was sealed and brand new and bought from a major official retailer, i actually bought 2, one for me and one for wife, her one has been perfectly fine.
Long story short, last few months starting getting the screen freeze with blurred pixels, screen would stay frozen exactly as it was and then eventually phone would black screen and tried to reboot...
blue notification light would constantly stay on and it would NOT turn on and just loop with the s7 edge powered by Android logo unless i did vol+power down a few times, it would then turn on and proceeed to the flashing samsung logo before it would load up...
problem got worse by worse day by day,
i did everything from full wipe and factory restore etc safe mode etc, but it kept doing this and got worst over last few days...
now i could never get it start unless i actually tired the hard reboot power + vol down about 5 or 6 times and failing that i would try recovery mode then hard reboot again,
once turned on would be slow and laggy and glitchy at first then slowly get back up to speed and work again, only to die at some point or other when i would go to use it, unused it would stay on all day and recieve calls etc.
but last night i think i got the black screen of death... black screen with blue notification light soild blue and permanently on, no matter what i tried i could not shake the blue light, i got the s7 edge logo a few times before finally absolutely nothing,
light stayed on for about 5 to 6 hours i thought just to let the battery die.
this morning its all dead, no light no power no nothing. no matter what i try and any combination of keys i cant get it to even flinch, put charger cable on and nothing, no lights, no power or boot combination works
Have spoke to samsung here in UK, they say its under warranty but they wont touch it with a barge pole as Samsung EU Europe warranty only covers handsets bought in the UK or europe and this is a an international middle east handset according to serial and imei number and that for me to make a claim it needs to go back to retailer in Dubai and make claim with Samsung warranty there..
I was hoping it was just a software issue and thus have put up with it for so long as i have no way of sending it back to Dubai,
Does anyone know how i can just get it back up to life again, just to get my messages, some photos and media from it and possibly delete my google account on it as all whatsapp and insta and snapchat etc wud still be running on it if somehow i could get it to Dubai, as i had not password or pin protected it at all, its all open, so if someone did power it up, they wud have easy access to full contents
any help or any guidance would be so much appreciated, as im just sitting with a £450 brick at the moment and its very disheartening that usually an expert with samsungs just cant get this to work.
Im appalled at Samsungs attitude here in the UK, that the latest S7 edge flagship model is dying like this and many others round the world too, so its a common problem and they wont help at all, i mean u would think they would cover the warranty internationally as people travel all over world with thier phones and its the exact same handset they are selling at their official Samsung stores in the all the Dubai malls, in Duty free airport etc, its absolutely appalling, having been a samsung pro person from the first galaxy s phones, and owning and spending a large chunk of my money over last 10 years on samsung products in my household and family and friends and endorsing them wherever i go, its the first time i feel ever so let down by them.
Click to expand...
Click to collapse
Hello friend
I know that feeling. I had the same feeling after I saw my phone going dead on me. Well, this will sound crazy but, for now just leave it on your desk over a night, dont try to charge it, dont try to reset it, just leave it for at least 12 hours. My phone died like that, it started to loop each time I got the artifacts on the screen. Worse, it even did the same on the recovery menu. I bought mine with dubai firmware. The only diferent thing I did, was to flash 7.0 BTU rom directly on it since I live in portugal and the phone had a ton of apps that were in arabic. I used odin to flash it and for a week or so, the device worked flawless, only missing some important apps from the system wich I found to be odd. Now, for the good news, after hours of research at the time I actually learned that samsung build in a switch in case of inconsistent booting or kernel panic errors, that make your phone simply turn off to avoid a battery explosion (Like the note 7). This means that the phone wont charge or turn on if this switch is on. So I felt that my phone was not hot, but just warm to the touch when everything arout it was at 2º celcius. That meant that it was stuck with the screen turned off. I just let it sit for 2 hours while I took a nap and after that, I actually didnt use the charger right away, I tried the download mode key combo and it turned on. But since it was without battery, it turned of instantly. So I tried again and after it went straight to download mode, I connected to the computer and flashed the 7.0 btu firmware again. After this ordeal, I actually learned that the first flash actually didnt install a ton of system apps or functions that in turn, made the cellphone freeze. You can flash an original firmware in your phone, it wont brake the warraty or touch the knox 0x0 warranty.
There is a high chance that when you update or flash the firmware, something can go wrong (in my case it was a corrupted firmware doing to the internet connection). This will be the same with OTA's I guess. So dont despair, just let it sit for a while and tri again after that. With no battery the device will turn the switch off and you can use it afterwards again. The faul its at the software.
mago988 said:
this problem happened after debrand or flash with odin?
how you solved? You have flash again with odin?or what?
Click to expand...
Click to collapse
I debranded from dubai firmware to android 7.0 UK BTU ROM. I redownloaded and flashed again when I got the chance to do it, and so far I have 0 problems with freezes or artifacts. Check if the firmware is properly downloaded before doing anything to avoid a stuck screen of death that may take a long time to discharge the battery.
For both of you guys, I'm sorry if my english sucks
If you guys need anything else, just PM me or respond here on this tread and I will try to help you as mucha s I can.
Regards
shadeFTW
Any way i can get it to turn on or somehow power back up again?
Any manual or computer way?
Have tried charging it and then leaving it for few days and then tried powering back up, but still nothing.
Usually when it used to freeze and black screen trying the power and vol down a few times would re boot it...
But right now it just seems like its died for good...
Please help anyone?
---------- Post added at 07:43 AM ---------- Previous post was at 07:33 AM ----------
Shadeftw said:
Okay I'm back now
Hello friend
I know that feeling. I had the same feeling after I saw my phone going dead on me. Well, this will sound crazy but, for now just leave it on your desk over a night, dont try to charge it, dont try to reset it, just leave it for at least 12 hours. My phone died like that, it started to loop each time I got the artifacts on the screen. Worse, it even did the same on the recovery menu. I bought mine with dubai firmware. The only diferent thing I did, was to flash 7.0 BTU rom directly on it since I live in portugal and the phone had a ton of apps that were in arabic. I used odin to flash it and for a week or so, the device worked flawless, only missing some important apps from the system wich I found to be odd. Now, for the good news, after hours of research at the time I actually learned that samsung build in a switch in case of inconsistent booting or kernel panic errors, that make your phone simply turn off to avoid a battery explosion (Like the note 7). This means that the phone wont charge or turn on if this switch is on. So I felt that my phone was not hot, but just warm to the touch when everything arout it was at 2º celcius. That meant that it was stuck with the screen turned off. I just let it sit for 2 hours while I took a nap and after that, I actually didnt use the charger right away, I tried the download mode key combo and it turned on. But since it was without battery, it turned of instantly. So I tried again and after it went straight to download mode, I connected to the computer and flashed the 7.0 btu firmware again. After this ordeal, I actually learned that the first flash actually didnt install a ton of system apps or functions that in turn, made the cellphone freeze. You can flash an original firmware in your phone, it wont brake the warraty or touch the knox 0x0 warranty.
There is a high chance that when you update or flash the firmware, something can go wrong (in my case it was a corrupted firmware doing to the internet connection). This will be the same with OTA's I guess. So dont despair, just let it sit for a while and tri again after that. With no battery the device will turn the switch off and you can use it afterwards again. The faul its at the software.
I debranded from dubai firmware to android 7.0 UK BTU ROM. I redownloaded and flashed again when I got the chance to do it, and so far I have 0 problems with freezes or artifacts. Check if the firmware is properly downloaded before doing anything to avoid a stuck screen of death that may take a long time to discharge the battery.
For both of you guys, I'm sorry if my english sucks
If you guys need anything else, just PM me or respond here on this tread and I will try to help you as mucha s I can.
Regards
shadeFTW
Click to expand...
Click to collapse
Yes i would love to be able to flash it again or even wipe/factory data reset... Im very familiar on how to to that using stock roms or custom roms, but I can't even get it into download mode...
If I could just get it to power and into download or recovery mode then I would at least be able to do something with it.
But it seems your right like it is stuck on the black screen.
I left it in charge last night...
So now im. Thinking just to leave it without charging at all again...
But how long to wait till I know if it's properly battery dead and discharged?
If I do that then surely if battery is completely drained and discharged then it wont even have enough power to go into download or recovery mode?
Then do I attempt to try charge it again?
Risk is not knowing how or when of the battery is will be completely dead...
If it is stuck/frozen in black screen then charging it again will just prolong it again?
Uurrggghh its driving me crazy
icecoolpsyco said:
Any way i can get it to turn on or somehow power back up again?
Any manual or computer way?
Have tried charging it and then leaving it for few days and then tried powering back up, but still nothing.
Usually when it used to freeze and black screen trying the power and vol down a few times would re boot it...
But right now it just seems like its died for good...
Please help anyone?
---------- Post added at 07:43 AM ---------- Previous post was at 07:33 AM ----------
Yes i would love to be able to flash it again or even wipe/factory data reset... Im very familiar on how to to that using stock roms or custom roms, but I can't even get it into download mode...
If I could just get it to power and into download or recovery mode then I would at least be able to do something with it.
But it seems your right like it is stuck on the black screen.
I left it in charge last night...
So now im. Thinking just to leave it without charging at all again...
But how long to wait till I know if it's properly battery dead and discharged?
If I do that then surely if battery is completely drained and discharged then it wont even have enough power to go into download or recovery mode?
Then do I attempt to try charge it again?
Risk is not knowing how or when of the battery is will be completely dead...
If it is stuck/frozen in black screen then charging it again will just prolong it again?
Uurrggghh its driving me crazy
Click to expand...
Click to collapse
In my opinion, you sould get a kill-a-watt to plug into a wall plug and to the charger to see the voltage thats going trough. If its 1,4v then the device is turned on but with a black screen (At least thats what it was showing to me, and its 1,4 because is just suppling energy, not charging).
The time it takes to discharge depens on why is stuck on that black screen. Mine was stuck at the recovery screen and took like 2 hours to discharge completly.
Unfortunally I'm having artifacts again :/ so this time I will downgrade my phone to 6.0.1. The simptoms I have when it does this, are overheating and extreme lag whithout doing nothing. Another suspicion I have is, it seems that the device does this when it wakes up.
I will take it directly to sammy next week anyway for them to analise it. Will report back asap. Meawhile I will test out other stuff too see what can be causing this.
Should I just talk to Samsung in Dubai?
And im thinking that possibly just send it back to them directly and let them deal with it under warranty?
I'm wondering if they will even let me do this?
I have the original receipt or both the phones from where it was bought in dubai.
The worst thing is the phone is only 4 months old when I bought it brand new and the one I bought for my wife is fine...
Her one is running a absolutely perfect and all latest updates etc, never ever crashed or ever frozen once, and she does a lot of photo and video editing on Instagram as a food blogger so her photo and video apps really push the phone.
icecoolpsyco said:
Should I just talk to Samsung in Dubai?
And im thinking that possibly just send it back to them directly and let them deal with it under warranty?
I'm wondering if they will even let me do this?
I have the original receipt or both the phones from where it was bought in dubai.
The worst thing is the phone is only 4 months old when I bought it brand new and the one I bought for my wife is fine...
Her one is running a absolutely perfect and all latest updates etc, never ever crashed or ever frozen once, and she does a lot of photo and video editing on Instagram as a food blogger so her photo and video apps really push the phone.
Click to expand...
Click to collapse
Well, like someone said a few posts above, it seems that there are some units that have a sort of defect in the motherboard related to power states. I suspect that I have the same defect on my device. Samsung has a global warranty http://www.samsung.com/sec/support/guarantee/InternationalWarranty/ so I dont know if this could help you. I'm lucky in that department since the company that sold it to me aquired it from dubai but the reciept is from my country so I can solve this problem here.
As a last resort you should sent it to dubai since its worth the money IMHO
Shadeftw said:
Well, like someone said a few posts above, it seems that there are some units that have a sort of defect in the motherboard related to power states. I suspect that I have the same defect on my device. Samsung has a global warranty http://www.samsung.com/sec/support/guarantee/InternationalWarranty/ so I dont know if this could help you. I'm lucky in that department since the company that sold it to me aquired it from dubai but the reciept is from my country so I can solve this problem here.
As a last resort you should sent it to dubai since its worth the money IMHO
Click to expand...
Click to collapse
That global warranty is only for Laptops, trust me I know from previous experience and it was excellent how they replaced and fixed my laptop even when i was abroad and once they sent me out a new battery whilst I was abroad to my hotel address.
butthey do not do global or international warranty on mobile phones.
The phone has to go back to samsung repair centre in the country of origin of the phone and they can tell just from the serial number.
So UK/Europe handsets can be repaired under warranty in country in Europe at samsung repair centres but they wont touch non UK/EU handsets. My Dubai/Gulf S7 edge can go back to any repair centre in gulf states or country.
Its ridiculous really as the phone is exact same hardware and even same model number as uk/eu S7 edge SM-G935F with the only difference being the regional stock firmwares.
I just laughed at the UK repair centre customer sevices guy as tried to convince me that the phones were different because they carried different software..... And thats why they cant touch a dubai phone as it according to him setup differently, just couldnt be bothered to argue or explain to him that I could make a uk phone look exactly like a dubai phone with the flashing of the correct regional firmware.
---------- Post added at 06:58 PM ---------- Previous post was at 06:49 PM ----------
If I could just get the damn phone to power up im any mode again im sure incould try and fix it again with the proper latest 7.0 nougat stock firmware...
But i am suspecting like many others and lots of samsung warranty repairs being done here UK/USA and abroad all over the world that some particular version of these handsets definite motherboard problem and all being replaced by samsung under warranty and problems fixed after motherboard replacement....
Arrggghhh
Teaches me right for going for the titanium silver model...
Lol i should have just got the same as my wife and bought 2 gold handsets.... She wanted the gold and i wanted to have a different one to hers and preferred the silver...
So now another headache....
How the hell do i send this back to Samsung in dubai and havr them return ot back to me without facing any customs and duty tax issues in dubai, and also if and when they send the phone back here in UK i think I will face customs and duty tax issues here again.
Anyone know any info about this?
Hi all,
Hopefully this wasnt covered before- I used the search function and it didnt return any results, at least not for my specific scenario.
I've had this 6p for about 18-20 months roughly. Been my best phone by far, and I've been very happy with it(normally i replace my phones every 8-12 mos because I need the latest and greatest lol).
About six months ago I threw PureNexus on there with I believe Flash kernel. Worked flawlessly, and I've been really happy with it.
About a week ago, it powered off on its own but i had it in my back pocket so I just assumed it was an accidental reboot. However, this morning, I woke up, threw it on the charger for about 30 minutes, got to about 60%, and unplugged it. While I was using the browser, it froze up for a minute then shut down. No bueno. Cannot get it to power back on. No power light while charging. I did what others have had luck with, holding power, and/or power/down for several minutes, still nothing.
I reached out to Project Fi, and they want a 500 dollar hold to send me out a refurb replacement. I know they release the funds in approximately 12 days but we had a recent death in the family and I just cannot afford to have 500 bucks locked up, especially right now. Spoke w a supervisor, apologized, but said nothing they can do.
On a whim, I plugged it into the pc, and it DOES detect it but its the dreaded QHSUSB_BULK under 'other devices'. So that tells me its at least got power, but, I'm unsure if just trying to use adb(i havent in a while, not since i did the initial rom install but im sure i can find instructions) to attempt to throw the base image back on there, will work, or which direction to go.
I found this but I dont think its for my specific phone but thought maybe there was a set of instructions for this particular phone similar to these:
https://forum.xda-developers.com/nexus-6/general/fix-fix-qhusbbulk-cm12-t3059518
I have seen several reports of this error happening when flashing the wrong rom, or using the wrong image, but never just all of a sudden when its been running like a champ.
any thoughts? thanks in advance.
Nexus 6p is plagued with issues like shutting down at certain percentages and the dreaded bootloop of death. You could get in contact with Google heard even people out of warranty having success. Could also have a shop replace the battery in some cases that fixed the shutdowns.
If it doesnt boot up at all I can't help you. If you can get to bootloader, flash stock image, un-root, re-lock your phone. see if it boots. I had to do all this, this morning. Phone would just shut off at 80%, reset and hang at the google sign. I could only get to into the main system with a hard reset every time. then it would reset and lock up. So i reverted it to stock and we will see how it goes. So far its been 6 hrs and no random resets and its in full use.
Yea, the problem is, I cant. Its not even a boot loop. Just looks like its dead. Held the power button down for roughly 10 minutes out of desperation.
The odd thing is, if i plug it into my pc it shows how i mentioned in my initial post. So it must have juice even though the power light/etc isnt on and it doesnt show charging.
Last hope I think i have is to run it out of battery leaving it on the table, then hope somehow when i plug it into charge, that resets it somehow since it was dead, and maybe clears whatever the issue is. Very odd considering it was working fine until this.
Your phone is stuck in the EDL mode when its detected as QHSUSB__BULK. There are solution for this but i dont know if this solution is combined with data loss or not and i try to find that out recently. I also still dont know how to fix that with linux.
Here two howtos:
https://forum.xda-developers.com/nexus-6p/general/guide-how-to-bring-to-life-dead-nexus-t3581948
https://forum.xda-developers.com/nexus-6p/general/howtos-debrick-nexus-6p-stuck-edl-9008-t3552838