Database Users

HTC WM 6.5 Lobby Group

Considering the number of users of the Blackstone in this forum PLUS the other enthusiast sites such as modaco.com and htcpedia.com should we not start up a lobby group to petition HTC to get access to the WM 6.5 upgrade PLUS new SENSE GUI ???
I understand the HD2 is on it's way - but a lot of us waited for the release of the HD and supported HTC by purchasing it....at very least we could get the 6.5 upgrade OR an update to the TF3D (i.e. SENSE) interface...
Any thoughts ???
Asp

Agree. They should give us at least the new GUI.

Aspi914 said:
Considering the number of users of the Blackstone in this forum PLUS the other enthusiast sites such as modaco.com and htcpedia.com should we not start up a lobby group to petition HTC to get access to the WM 6.5 upgrade PLUS new SENSE GUI ???
I understand the HD2 is on it's way - but a lot of us waited for the release of the HD and supported HTC by purchasing it....at very least we could get the 6.5 upgrade OR an update to the TF3D (i.e. SENSE) interface...
Any thoughts ???
Asp
Click to expand...
Click to collapse
I agree. Not because I want a wm6.5 update with htc sense from them (there are already plenty here), but because how they sidelined us, users of the "older" touch hd, touch pro and diamond. It wasn't that long ago, HTC. Don't try to justify yourself. Imagine paying big bucks for a HTC Touch HD 5 months back and now you read a statement from HTC that they won't be providing updates for you cause you're using an "older" device.
I mean, c'mon. Don't treat us like rubbish. We helped you to become what you are today. From a nobody in Taiwan, to the number one producer of windows mobile phones. The Blackstone was only released about a year ago (or less, to be exact). Did you really expect us to keep changing devices every couple of months? No offense to TD2 and TP2 users but the spec sheets of these "newer" aren't any different from the Blackstone's! Benchmark results may prove otherwise but the bottom line is, the guys from HTC releases new phones every now and then which has little or even no improvement from the devices their replacing and they expect us to keep up. wth.

I agree with abubakar comments...
abubakar said:
....and now you read a statement from HTC that they won't be providing updates for you cause you're using an "older" device.
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Click to collapse
You're right about the "Older" reference - My phone is 6 months old and I have to read comments like http://wmpoweruser.com/?p=8773
abubakar said:
The Blackstone was only released about a year ago (or less, to be exact). Did you really expect us to keep changing devices every couple of months?
Click to expand...
Click to collapse
And again you make a valid point - they should have an 18 month minimum on platform updates / enhancements.
When you go to the HTC website for support - for example "HTC Touch HD ROM Upgrade (For Telstra)" they quote that "As always, HTC is committed to providing customers with the best possible mobile experience"
Is access to either WM 6.5 or HTC Sense an example of "HTC is committed to providing customers with the best possible mobile experience"

Anthony Petts is the Sales and Marketing Director ANZ for HTC Corporation - Any one got any contact details for him ?

Can't really see a petition doing any good. The HD is a great device but it isd starting to be over shadowed by newer devices which HTC want us to buy instead of giving us updates for free. Why would they change this when they don't need to!!

I know that I'm very dissapointed in HTC and that I'll probably never buy new phone from them. Their support is very bad and there is so many new phones, so... I'm totally confused which I should buy for example. I have Blackstone and that's probably tha last phone I'll have from HTC.

Having been the owner of both the htc touch cruise and the hd 8282 I will say that htc customer support is a bad as I have ever seen from a mobile phone manufacturer.
Seems as though once you have purchase the device they forget about you. I have made my mistake twice and will not do the same again. I guess I will bite the bullet and get an Iphone unfortunately.

I have to say that I'm on about my 5th HTC device and only once have I had to speak with HTC support and they where pretty good. My old Prophet had a problem in that it was stuck in headphone mode! HTC replaced the mainboard and had it back to me in about 12 days.
With regards to updates to WM6.5 for example, if you brought a PC from HP with Vista on it do you think they would give you a free copy of Windows 7 when it got released? No they wouldn't so I'm not sure why people expect HTC to do the same thing?
What would be interesting is if Microsoft made available for purchase the latest build when they release them but then of coarse you'd be left with just a vanila OS and none of HTCs own apps. Unless HTC went down the route of making available all their apps in a similar way HP and the like do for PCs?
PS - I'll also be buying a new HTC device when the time comes!

crankshaft said:
PS - I'll also be buying a new HTC device when the time comes!
Click to expand...
Click to collapse
maybe after the 1st intro of WM7?
6.5 sucks for me
and if Microsoft not gonna do anything about improvement then HD is my last WM device

It seems to me that if you buy a phone with a certain level of capability (or system software level) you have a reasonable expectation to support to maintain that level. Unless it's part of your contract at purchase, it is unreasonable to expect new software and enhanced functionality.
I'm not being funny, but I've seen similar calls many times over the last fifteen years. I've never yet seen them be effective. One of the most frustrating examples of this is the powerful video hardware, totally unsupported by drivers on a large number of HTC devices. Massive campaigns - no substantive action.
I mention this as a warning to people considering a new purchase from HTC, like for example the the new HD2 - it's a great looking hardware platform, that the OS doesn't natively support. Doesn't it feel like we've been here before?
I'm not buying another HTC device until the capability of the hardware is fully exposed, in a consistent way via the systems software, for use in applications. I don't see any of the HTC WM devices where this is not some level of an issue, in fact the last phone that I had from HTC, that didn't give me some cause for concern in this regard was Tytn.
From now on I'm only buying finshed, well integrated, mobile devices. I want to spend my time and money exploiting their potential and adding features I need.....not trying got get them to work properly and overcome limitations in the release state of the device. I'm drawing a line in the sand, right here.....

trentend said:
It seems to me that if you buy a phone with a certain level of capability (or system software level) you have a reasonable expectation to support to maintain that level. Unless it's part of your contract at purchase, it is unreasonable to expect new software and enhanced functionality.
I'm not being funny, but I've seen similar calls many times over the last fifteen years. I've never yet seen them be effective. One of the most frustrating examples of this is the powerful video hardware, totally unsupported by drivers on a large number of HTC devices. Massive campaigns - no substantive action.
I mention this as a warning to people considering a new purchase from HTC, like for example the the new HD2 - it's a great looking hardware platform, that the OS doesn't natively support. Doesn't it feel like we've been here before?
I'm not buying another HTC device until the capability of the hardware is fully exposed, in a consistent way via the systems software, for use in applications. I don't see any of the HTC WM devices where this is not some level of an issue, in fact the last phone that I had from HTC, that didn't give me some cause for concern in this regard was Tytn.
From now on I'm only buying finshed, well integrated, mobile devices. I want to spend my time and money exploiting their potential and adding features I need.....not trying got get them to work properly and overcome limitations in the release state of the device. I'm drawing a line in the sand, right here.....
Click to expand...
Click to collapse
+1 I couldn't agree more! I'll be keeping an eye on the forums for the new phones and unless I'm satisfied HTC are finally using an operating system that can fully utilise their great hardware, this will be my last HTC device.

+1 to the OP, and I'm behind the line in the sand too

I read somewhere that if the phone does not have windows start logo button on it, chances are slim that you get 6.5 update. Touch HD has that button missing.

i prefer a good non official cooked (wm6.5) rom than an official one
So it don't really matter for me.... but i still think that's a shame!!

crankshaft
Senior Member Join Date: Jan 2007
Posts: 246
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I have to say that I'm on about my 5th HTC device and only once have I had to speak with HTC support and they where pretty good. My old Prophet had a problem in that it was stuck in headphone mode! HTC replaced the mainboard and had it back to me in about 12 days.
With regards to updates to WM6.5 for example, if you brought a PC from HP with Vista on it do you think they would give you a free copy of Windows 7 when it got released? No they wouldn't so I'm not sure why people expect HTC to do the same thing?
What would be interesting is if Microsoft made available for purchase the latest build when they release them but then of coarse you'd be left with just a vanila OS and none of HTCs own apps. Unless HTC went down the route of making available all their apps in a similar way HP and the like do for PCs?
PS - I'll also be buying a new HTC device when the time comes!
__________________
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HTC Blackstone
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if u bought a pc with vista they are offering windows 7 at a reduced rate to ya so why not do that with windows 6.5?????????????????????????

jonpickles70 said:
if u bought a pc with vista they are offering windows 7 at a reduced rate to ya so why not do that with windows 6.5?????????????????????????
Click to expand...
Click to collapse
Because very few would pay for it, making it a waste of their time.
Besides, their business is selling new phones. Why cannibalise the sales of newer models by upgrading older ones?

crankshaft said:
With regards to updates to WM6.5 for example, if you brought a PC from HP with Vista on it do you think they would give you a free copy of Windows 7 when it got released? No they wouldn't so I'm not sure why people expect HTC to do the same thing?
Click to expand...
Click to collapse
In many cases they do - prior to Vista release and again with Windows 7 there are machines that are enjoying upgrades once the new software is released - sure HTC are doing it with select devices as well - but you have to admit that with the HD being just 6 months old (...in Australia anyway...) that it would be fare to deem it acceptable to offer an upgrade....
crankshaft said:
What would be interesting is if Microsoft made available for purchase the latest build when they release them but then of coarse you'd be left with just a vanila OS and none of HTCs own apps.
Click to expand...
Click to collapse
Agree with your comments here - and I would have no problem paying a reasonable fee to upgrade to 6.5 and HTC SENSE.

For me, i'd rather have a rom update with all the new focntionnalities of the TF3D ( newer version or even Sense UI perhaps !), bug fixes, etc. than a 6.5 windows for the touch HD with all the old things.... what windows 6.5 really brings to us ? a new start menu ? what else.... less memory usage.. i don't think... faster ? don't know really cause 'im not an expert, but didn't really see anything new interesting... and of course anything an application can do, freeware of course and without having to cook a ROM...
So, my point of view.. i'd rather have a new rom on old windows but optimized and with new fonctionalities !
Ciao
Fred

arfster said:
Because very few would pay for it, making it a waste of their time.
Besides, their business is selling new phones. Why cannibalise the sales of newer models by upgrading older ones?
Click to expand...
Click to collapse
Ever heard of a company called Apple and a phone called the iPhone?
Why should I buy the HD2, which will become out-of-date as soon as WM7 arrives in a few months, when I can get an iPhone and free software upgrades for life?
HTC need to become more customer focussed and pay more attention to the competition.
However realistically I don't think a petition will work. Falling market share might though.

htc hd2 might not get WinMo 6.5.3 as upgrade from htc

New Response From [ Teeva (UK - Ireland Support (Tech)) ]
Dear Customer
Thank you for contacting HTC
The HTC HD2 was released to the market with the Windows Mobile 6.5 operating system. HTC is unable to confirm that this or any device will receive a future firmware update which will involve an upgrade to the operating system.
We are excited about future developments and are working closely with many partners and will post further information on our website.
We are unable to comment further on current developments in mobile technology. Please review the latest news announcement below regarding Windows Phone 7 Series:
Best Regards,

winmo7 said:
New Response From [ Teeva (UK - Ireland Support (Tech)) ]
Dear Customer
Thank you for contacting HTC
The HTC HD2 was released to the market with the Windows Mobile 6.5 operating system. HTC is unable to confirm that this or any device will receive a future firmware update which will involve an upgrade to the operating system.
We are excited about future developments and are working closely with many partners and will post further information on our website.
We are unable to comment further on current developments in mobile technology. Please review the latest news announcement below regarding Windows Phone 7 Series:
Best Regards,
Click to expand...
Click to collapse
The cup is half full or half empty. Based on the respons from HTC, the title of your post might as well be " htc hd2 might get WinMo 6.5.3 as upgrade from htc"

This kind of question never gets answered, neither positive neither negative. Meaningless.

Honestly, 6.5.3 was made JUST for devices like the HD2. If they don't give it WM7 they have to give it 6.5.3. In any case, i don't care, i am running 6.5.3 either way. Only issue is the dialer, which at one point they will fix on another device anyways!

firaX said:
Honestly, 6.5.3 was made JUST for devices like the HD2. If they don't give it WM7 they have to give it 6.5.3. In any case, i don't care, i am running 6.5.3 either way. Only issue is the dialer, which at one point they will fix on another device anyways!
Click to expand...
Click to collapse
I expect it is already fixed on the HD mini. (which I have seen running a 5.2.23101 build on a video)

as long as they give WP7, i will be happy

Why would you want to get 6.5.3 when you can get wm7

well thats what we hope..

Just a very standard reply from official... to avoid any problem.
No point, no content.

xmoo said:
Why would you want to get 6.5.3 when you can get wm7
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=634048

Same as ever: Companies using the Schrödinger's cat policy. Wait and see.
Every mail related to HD2 updates said:
Dear customer,
Thank you for contacting HTC.
The HTC HD2 was made to support Windows Mobile 6.5 and released as such. I am a technical support operative, charged to check if your phone has any problems, try to repair them remotely by giving you instructions, and in case I fail, eventually have it returned to the factory for physical repairs.
I cannot get any information related to the development of the HTC HD2 operating system at this time, as I'm not a developer and do not have proper clearance to escalate this issue and ask, and I honestly do not give a damn.
If we do plan to provide upgrades to a newer version of the operating system, then I cannot know at this time. Maybe we do. Maybe we don't. For more information about this issue, please buy a plane ticket to Taoyuan, Taiwan, and ask our headquarters directly.
[Insert propaganda about how HTC is always doing its best to satisfy the customer's needs]
Best regards.
Click to expand...
Click to collapse

xmoo said:
Why would you want to get 6.5.3 when you can get wm7
Click to expand...
Click to collapse
Why would you want minmo 7 when they have no confirmed no backward softeware compatability..!
I doubt HTC will release any OS updates for the HD2, they dont unless stated when the device is released, generally.

Yunabeco said:
Same as ever: Companies using the Schrödinger's cat policy. Wait and see.
Click to expand...
Click to collapse
Just using a get-out "claws" (clause)! Never mind WM 6.5.3 or WM7 - is the cat alive or dead?

stoolzo said:
I doubt HTC will release any OS updates for the HD2, they dont unless stated when the device is released, generally.
Click to expand...
Click to collapse
That's true, but 6.5.3 will be a super incremental upgrade so there is some hoping. 6.5 itself was a stopgap, so 6.5.3 can't be anything more than something incremental that any other company like Apple or Palm would provide OTA for free.
They never even announced 6.5.3, right? It just sort of started appearing on devices about two weeks ago.
I'm hoping the next ROM update for the HD2 might be 6.5.3... I haven't been able to find a truly clean ROM here, even the lite ROMs seem to have a few extra things 'snuck' in. A clean and official 6.5.3 with the simple black theme like the HD Mini has would be great for me.
Anyway, WP7 isn't coming out for another 10 months at least and doesn't seem like the HD2 will get a successor until then either... would really be nice of HTC if they didn't abandon their flagship (WM) device already. Give us 6.5.3 please, it's basically just finishing what 6.5 started.

Flash on Windows Phone 7 confirmed, coming to HTC HD2

Sorry if this has been posted before and sorry for another windows 7 post but what about this news:
http://crave.cnet.co.uk/mobiles/0,39029453,49305256,00.htm
"According to a post from an Adobe employee in the Adobe forums, the first Flash Player 10.1 phone running Windows Phone 7 will be the HTC HD2, which should please HD2 owners who have been waiting for official confirmation that the phone will get an upgrade from Windows Mobile 6.5. "

this sounds like good news to me ill buy it when it comes out and window 7 is just a plus. but id get this phone window 7 or not. if windows 7 isnt upgradeable then im sure android will make its way to the phone after the htc bravo comes out similar hardware

Baker0 said:
Sorry if this has been posted before and sorry for another windows 7 post but what about this news:
http://crave.cnet.co.uk/mobiles/0,39029453,49305256,00.htm
"According to a post from an Adobe employee in the Adobe forums, the first Flash Player 10.1 phone running Windows Phone 7 will be the HTC HD2, which should please HD2 owners who have been waiting for official confirmation that the phone will get an upgrade from Windows Mobile 6.5. "
Click to expand...
Click to collapse
K still dont' believe it yet until MIX10 announc it.

lemonspeakers said:
K still dont' believe it yet until MIX10 announc it.
Click to expand...
Click to collapse
mix will not announce any thing concerning hd2

hoss_n2 said:
mix will not announce any thing concerning hd2
Click to expand...
Click to collapse
why is that?

Hydrad said:
why is that?
Click to expand...
Click to collapse
they are only talking about wp7 series development and apps no phones will be mentioned

Did you see Engaged Show with Aron Woodman form Microsoft? If you don't, watch it! Host ask "It will be upgrade for HD2?" Answer:"More information at MIX10".

i think its highly likely that windows 7 makes it to hd2. for a couple of reason if not then why would he say to wait for mix10, second adobe would know what what where and why they are working flash 10 for. i mean they are specific with the devices getting adobe 10 not android 2.1 but nexus. last but not least window7 is late to the show if a plateform has the juice to run it. i think they will best served to get it on as many phones as possible asap. as the apps will give them money this time not the os. more phone with the os potentially more apps to be sold

I heard that WinMo 7 wasn't coming to the HD2 because it did not qualify. The stated reason was that MS has changed the HW requirements for WinMo 7 in that any WinMo 7 phone can only have 3 buttons at the bottom. The HD2 has every other requirement except that; it has 5 buttons at the bottom. Now, I have an HD2 and want WinMo 7 on it. but that was the word I saw recently. I hope the article was wrong. I will find the link and post it (if that is proper.)

andrej770 said:
I heard that WinMo 7 wasn't coming to the HD2 because it did not qualify. The stated reason was that MS has changed the HW requirements for WinMo 7 in that any WinMo 7 phone can only have 3 buttons at the bottom. The HD2 has every other requirement except that; it has 5 buttons at the bottom. Now, I have an HD2 and want WinMo 7 on it. but that was the word I saw recently. I hope the article was wrong. I will find the link and post it (if that is proper.)
Click to expand...
Click to collapse
Actually I'd say it's more related to the fact Windows Phone 7 min requirements requires 8GB of internal flash memory, since Apps wont be installable to the SD card.

Baker0 said:
Sorry if this has been posted before and sorry for another windows 7 post but what about this news:
http://crave.cnet.co.uk/mobiles/0,39029453,49305256,00.htm
"According to a post from an Adobe employee in the Adobe forums, the first Flash Player 10.1 phone running Windows Phone 7 will be the HTC HD2, which should please HD2 owners who have been waiting for official confirmation that the phone will get an upgrade from Windows Mobile 6.5. "
Click to expand...
Click to collapse
That was the most 'legit' statement of the HD2 getting 7 Series till a few weeks ago...
BUT, It went like this:
-FIRST, they said the 1st Windows Mobile device to get flash 10.1 will be the HTC HD2.
-THEN, they said that they are not developing Flash 10.1 for Windows Mobile 6.5 anymore, because it is missing some 'important stuff' blabla. They are going to focus on getting flash on 7 Series.
AKA, the HTC HD2 is not getting 7 Series, nor Flash 10.1. Which again, was working quite well in that video Adobe showed us a few days before MWC.

sad to say but it think this phone has just died............. smh oh well i get my nexus one 2morrow.......

Baker0 said:
Sorry if this has been posted before and sorry for another windows 7 post but what about this news:
http://crave.cnet.co.uk/mobiles/0,39029453,49305256,00.htm
"According to a post from an Adobe employee in the Adobe forums, the first Flash Player 10.1 phone running Windows Phone 7 will be the HTC HD2, which should please HD2 owners who have been waiting for official confirmation that the phone will get an upgrade from Windows Mobile 6.5. "
Click to expand...
Click to collapse
This was posted weeks ago.
And, for the record, only an idiot would interpret the original posts on the Adobe forum in this way, and only a gullible, unthinking person would repost the story without checking the original forum posts that were the source of the "story".
What happened was that, back in January, Adobe was still planning to release FlashPlayer 10.1 for WM6.x. They announced this, and mentioned that the HD2 would be the first WM6 phone to run it. By February, there had been a major change of plans, and the release of FlashPlayer for WM6.x had been cancelled, thus invalidating the January announcement entirely. Adobe therefore posted a new announcement saying that they had cancelled the WM6.x project, but that they intended to develop FlashPlayer for WP7S.
That's all.

Official HTC update to WM 6.5.3?

Hey guys, just wondering if anyone knows if HTC will be releasing the 6.5.3 builds of WM on the HD2? I prefer this build as it is more finger friendly and looks cleaner. Also is the any Clean 6.5.3 roms out for the HD2?
Thanks in advance.

I don't think we gonna get any updates for HD2 for WM 6.5.xxx..!!!

heartsurfer008 said:
I don't think we gonna get any updates for HD2 for WM 6.5.xxx..!!!
Click to expand...
Click to collapse
May I aks you why are you so sure? Does this apply to all versions, including T-Mobile US one?

vponomarev said:
May I aks you why are you so sure?
Click to expand...
Click to collapse
because MS want everyone to buy shiny new wp7 phones.
Does this apply to all versions, including T-Mobile US one?
Click to expand...
Click to collapse
If T Mo US want to fork out a fat fist full of cash to MS, they might, but i'd give REALLY big odds that they wont. Why would they? they have sold out in the first week, thats their investment back, now all they have to do is sit back, wait for wp7 and start the whole circus again.
No one is going to offer upgrades, I suspect. The only way forward as i see it for 6.5.x is as a side line to the wp7. Maybe the 'business' range, alongside wp7 as the consumer range.

jagger2k said:
Hey guys, just wondering if anyone knows if HTC will be releasing the 6.5.3 builds of WM on the HD2? I prefer this build as it is more finger friendly and looks cleaner. Also is the any Clean 6.5.3 roms out for the HD2?
Thanks in advance.
Click to expand...
Click to collapse
I asked HTC, and they said that there are no plans on 6.5.3 release in near future.

Oh that sucks, ah well, that what you brilliant people are here for lol

EgoMaximus said:
I asked HTC, and they said that there are no plans on 6.5.3 release in near future.
Click to expand...
Click to collapse
That does it for me, now i'm realy going to flash my device!
I have waited for a new HTC ROM update and wanted at least 6.5.3 on my device or even better 6.5.5... SO!
AND flashing gives me a faster better device, so! Thanks! And THANKS HTC!

I sent message to HTC. I asked when we get a new WM 6.5.3 on our HTC HD 2. They wrote me that they nothing know about new ROM updates for HD2.... So we must waiting, but if we don't get new WM from HTC in near future I flash my HD2

What is the point of these builds then? the only phone i know which will have it is that nasty sony ericsson trying to be a blackberry.

Great! WP7S is out of the question, and now 6.5.3/5 is out as well...
I really expected to a more finger friendly OS on the HD2...
HTC and MS are really working hard to make their customer go and buy an iPhone...

liamR said:
Great! WP7S is out of the question, and now 6.5.3/5 is out as well...
I really expected to a more finger friendly OS on the HD2...
HTC and MS are really working hard to make their customer go and buy an iPhone...
Click to expand...
Click to collapse
I think they are aming for us to buy the new WinMo 7 phones...

I'll be surprised if there isn't another ROM release. The stock carrier ROMs are quite a way behind those on unlocked phones for a start and I imagine there's a risk of losing customers to the competition if support isn't seen to be provided. My guess is that the various 'flavours'' of HD2 will be updated so that they have the same OS and applications.
Windows Phone 7 doesn't look appealing to me and if I want a locked down phone, I'll get an iPhone.

What does the updates do?

what are you complaing about from what i see wp7 is not very good. it looks ugly i heard it doesnt have file copy/paste etc. why would you want a phone that you cant move your files around. this is the perfect phone because it has all the power of the new wp7 series phones and theres a need to develop new software/roms etc. i think this phone is sick mate. im sure pretty soon they will get android up and running. forget wp7 i looking forward to dual booting android which whichever rom i take the liking too. my point is stop complaining and enjoy the phone.

faser2033 said:
what are you complaing about from what i see wp7 is not very good. it looks ugly i heard it doesnt have file copy/paste etc. why would you want a phone that you cant move your files around. this is the perfect phone because it has all the power of the new wp7 series phones and theres a need to develop new software/roms etc. i think this phone is sick mate. im sure pretty soon they will get android up and running. forget wp7 i looking forward to dual booting android which whichever rom i take the liking too. my point is stop complaining and enjoy the phone.
Click to expand...
Click to collapse
This topic has nothing to do with WM7, This is about 6.5.3 which is an updated version of 6.5. Let not turn this into a 7.0 discussion.

Any news? How could be possible that we won't receive any new upgrade? Many manufacturers are upgrading their phones. Samsung Omnia II got WM 6.5.3, Toshiba TG01 will get Windows Mobile 6.5.5
Why HTC is so disrespectful of its customers?

mjordan79 said:
Any news? How could be possible that we won't receive any new upgrade? Many manufacturers are upgrading their phones. Samsung Omnia II got WM 6.5.3, Toshiba TG01 will get Windows Mobile 6.5.5
Why HTC is so disrespectful of its customers?
Click to expand...
Click to collapse
They are, aren't they.
I enjoy hacking my phone but if the last update really is the last, I'll look elsewhere for my next phone. Mine still has bugs out of the box and I'd expect these to be addressed on a £500 device at the very least.
Leaving the HD2 in it's current state, with the underlying OS being touch unfriendly, is an odd decision. I wonder how long Windows Phone 7 will be supported. I fear another Vista. Will we be discussing Windows Phone 8 in a year's tIme?

DrATty said:
They are, aren't they.
I enjoy hacking my phone but if the last update really is the last, I'll look elsewhere for my next phone. Mine still has bugs out of the box and I'd expect these to be addressed on a £500 device at the very least.
Leaving the HD2 in it's current state, with the underlying OS being touch unfriendly, is an odd decision. I wonder how long Windows Phone 7 will be supported. I fear another Vista. Will we be discussing Windows Phone 8 in a year's tIme?
Click to expand...
Click to collapse
Isn't that the point... WP7 will eventually lead to WP8, it's a moving target. If you want 6.5.3 or 6.5.5 you can install a cooked ROM that has it. The great thing is that... MS is continuing to develop the 6.5.X series and... the cooks are getting it to us.

My point isn't the inevitability of Windows Phone8, it's a question of how long 7 will be supported. Manufacturers seem to have forgotten that users have contracts with their phones and will need to keep them for 2 years or more before upgrading. The HD2 had very little support, leaving owners of this flagship device with an out-of-date machine after a few months. Other phone suppliers continue to provide upgrades to their ranges. I won't forget this when I need a new phone, especially since my phone still has bugs. HTC will lose customers. Whether they care about this or not is another matter but I'd aim to keep my customers in the current climate, even if I only sell each of them one phone every 2 years.
I'm waiting for a reply to my bug report.

We should all make some pressure on HTC.Send them e-mails, post on blogs, contact newspapers, etc etc...
HTC should change this their bad support. We buy a 600$ device and get a 6 month support, no upgrades (only bugfixes, and not for all bugs).
This is not what people expect from a company such as HTC.

[Discuss]How microsoft and htc failed us an upgrade

With reference to my enquiry to htc for an official android rom for the hd2.
Thank you for contacting HTC. With reference to your query, regarding the operating system, due to the Embedded Operating Systems License Agreement we have signed with the operating system developer Microsoft, we are sorry that HTC will not be able to change the operating system for your phone. It will be restricted to the original one. We are sorry for any inconvenience caused and thank you for your consideration! Thank you for your continuous support of our products and services.
Should you require further assistance, you can get in touch with us again via hotline or email. To write to us directly, you can go to http:// www.htc.com/sea/CS_Mail.aspx and select SG from the country list. It will be our pleasure to serve you again. We look forward to be of service to you again.
HTC Hotline: 1800-238-7788 Service Hours : 8 am -8 pm, Monday -Saturday (except Public Holidays)
To send a reply to this message or let me know I have successfully answered your question log in to our
ContactUs site using your email address and your ticket number 11SGCW28ENA000***.
Sincerely,
Molly
HTC
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And yet, microsoft denys us of having a windows phone 7 update. This shows how simple minded and selfish microsoft is.
Firstly, the 5 button issue. We can take that the power button just moved down to the front. And also the windows icon can be the camera and the home button could be the search button!
If microsoft does not provide us an update, why not let htc create android for the hd2? Who the hell wants to use winmo6.5? Its like, SO. LAST. CENTURY.
Winmo does not have flash 10, only flash lite, and thats not good enough for us to enjoy full flash experience on the winmo6.5 browser. Skyfire and opera has already stopped support for winmo6.5 .
Nice, I see a very "nokia's symbian" like phone right in front of me...
Feel free to share your comments.

Let me be honest: I don´t see any sense in a thread like this.
If you hate Microsoft or HTC, or even both, why do you buy a product from them?
As of today, it is standard that you cannot officially change the OS on your smartphone, but developers and chefs like here at xda make this possible for you. So, where´s the problem?
I fully agree with you that it would have been a great step by HTC to officially offer Android or WP7 for HD2 - now that would have been an amazing (and probably strategically wise) decision of HTC. But, they don´t make such a thing happen. I don´t blame them for that.
The future will show if HTC can continue a healthy growth, but I think this will not really depend on some "geeks" like us. Eighty per cent of the users don´t care about such things. All they want is an everyday use device; too many changes are not really what the masses want.

Title change. People may get misleaded...
tictac0566 said:
Let me be honest: I don´t see any sense in a thread like this.
If you hate Microsoft or HTC, or even both, why do you buy a product from them?
As of today, it is standard that you cannot officially change the OS on your smartphone, but developers and chefs like here at xda make this possible for you. So, where´s the problem?
I fully agree with you that it would have been a great step by HTC to officially offer Android or WP7 for HD2 - now that would have been an amazing (and probably strategically wise) decision of HTC. But, they don´t make such a thing happen. I don´t blame them for that.
The future will show if HTC can continue a healthy growth, but I think this will not really depend on some "geeks" like us. Eighty per cent of the users don´t care about such things. All they want is an everyday use device; too many changes are not really what the masses want.
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Click to collapse
Hey bro, we were promised windows phone 7 remember?
Without official, nothings really complete, cause htc has the fully working drivers that the devs all want their hands on...
Fully functional if all the kernels and stuff were released to devs from htc.
I think most hd2 users want an upgrade but dont bother to complain.
Imagine if we had just one stock rom from htc... All cameras/camcorders will work. No wifi broken or bluetooth etc.
What more, others are making the switch to sensation or other preloaded android.
*I would if i could too

calvinfoo said:
Hey bro, we were promised windows phone 7 remember?
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Please help me, when and where were we promised to get WP7 on our HD2, I can't remenber that I ever read something like that...
...and due to WP7 restrictions, I'm very happy with WM6.

calvinfoo said:
Hey bro, we were promised windows phone 7 remember?
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We were never "promised" any such thing. We simply had a Microsoft spokesmen saying something like "It will be looked into" or maybe somebody saying unofficially "yeah it will happen" which is in no way any sort of official stance on the subject.

calvinfoo said:
Hey bro, we were promised windows phone 7 remember?
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Click to collapse
when? where and please give a direct source, as it was NEVER promised by either HTC or M$ that the phone would get wp7
i bought the phone at the time because of the hardware not because of any future upgrade paths, if android hadnt come along id still be quite happily using winmo 6.5.x

calvinfoo said:
With reference to my enquiry to htc for an official android rom for the hd2.
And yet, microsoft denys us of having a windows phone 7 update. This shows how simple minded and selfish microsoft is.
Firstly, the 5 button issue. We can take that the power button just moved down to the front. And also the windows icon can be the camera and the home button could be the search button!
If microsoft does not provide us an update, why not let htc create android for the hd2? Who the hell wants to use winmo6.5? Its like, SO. LAST. CENTURY.
Winmo does not have flash 10, only flash lite, and thats not good enough for us to enjoy full flash experience on the winmo6.5 browser. Skyfire and opera has already stopped support for winmo6.5 .
Nice, I see a very "nokia's symbian" like phone right in front of me...
Feel free to share your comments.
Click to expand...
Click to collapse
I have Windows XP, why didn't I get a free upgrade to Windows 7. The new version of my car has parking sensors as standard, can I ask for them to retro fit it to my car for free?
We are entitled to updates not upgrades. I could have went from 1.48 to 1.72 to 3.14 ROM - these are updates to both WinMo and Sense.
The only thing that was stupid for microsoft was that they didn't officially or even unofficially allow the HD2 to be upgraded, not to please HD2 users but just to boost the WP7 Market numbers - these increased numbers would have persuaded more Marketplace developers.
WinMo may well be 'so last century' but it does well what I need it to do. The only weakness is development of apps. There is apps you can get for the iphone that you cannot get on the Android and visa versa, so are they so last century. Microsoft were way behind in developing (copying) the iphone marketplace and now they have went the full way by copying the iphone (WP7).
There is not a website that I have come accross that I cannot view the contents. Having XP I don't get to install IE9 and now IE10. Oh deary me, what can I do?
I've lost count of manufacturer's specific operating systems that just died. They hoped that it would lead to a vast app market (and so did the folks that bought these phones), only to find sod all.

tictac0566 said:
Let me be honest: I don´t see any sense in a thread like this.
If you hate Microsoft or HTC, or even both, why do you buy a product from them?
As of today, it is standard that you cannot officially change the OS on your smartphone, but developers and chefs like here at xda make this possible for you. So, where´s the problem?
I fully agree with you that it would have been a great step by HTC to officially offer Android or WP7 for HD2 - now that would have been an amazing (and probably strategically wise) decision of HTC. But, they don´t make such a thing happen. I don´t blame them for that.
The future will show if HTC can continue a healthy growth, but I think this will not really depend on some "geeks" like us. Eighty per cent of the users don´t care about such things. All they want is an everyday use device; too many changes are not really what the masses want.
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Click to collapse
I agree to what you say.
According to me what the OP is trying to convey to the people is that Microsoft and HTC both neglected the potential of a device which was both in terms of hardware and software potentially capable of running two operating systems being Android and Windows Phone 7.
Now looking at Microsoft's customer support. In the past in terms of OS upgradability MS was generous enough to offer people free upgrades.
Example: People who bought the laptops two months before Windows 7 was released were offered free upgrades.
Now that's just an example but we can clearly relate this to as to why MS didn't do the same with the HD2. Now Why ?? I don't have an answer to that and the only man according to me who can answer that is http://twitter.com/#!/joebelfiore perhaps you can contact him and ask him personally.
Now coming to HTC.
Clearly the people at HTC know by now that yes HD2 is capable of running Android super smoothly without any problems.
Now the question is, once HTC HD2 was released as a flagship Windows Mobile device back then even HTC knew that HD2 is the best windows mobile phone in the market... So why will they change the license agreement with Microsoft and release Android ?? I am not a HTC official but the answer to this wont be in our favor for sure.
Also HD2 was the device which provided the genesis of HTC Sense. And I dont say this but Drew Bamford the product engineer at HTC does.
His full talk can be found here: http://www.engadget.com/2009/11/23/the-engadget-show-003-drew-bamford-joystiqs-chris-grant-ad/
So in short...its a million dollar industry guys...a multinational company..these kind of decisions just don't take place out of the blue moon.
However I will be really happy if HTC releases an official Android Rom.
(Which seems kind of challenging specially with the unethical change of the Windows Logo to become the Menu in Android )
http://www.dkszone.net/htc-working-on-official-android-2.3-update-for-htc-hd2

also, who cares about "official" roms anymore!? the first thing i did when i got my hd2 is to flash an energy (winmo 6.5) rom on it!

owing to the fact what the hd2 hardware is capable of it is pure nonsense htc and microsoft cannot release wp7 for hd2. hardware button mapping can be distributed easily with the only limitation being a soft key for camera operation.
though we were never promised such an update, my view still holds. they can but they wont. htc has already made hd7 and microsoft wp7 on it. they wana sell it. they want money.
thing is they cant get a profit if they were to release an update. and the other thing is even though some of us are even ready to buy a wp7 OS update to hd2 if they release...soon the OS update wud release asap to the masses (think of one such site in particular) and we wud be flashing for free.
so ultimately its the profit they are after. so hd2 is a done deal and no more.

and since are at it. here is a slogan
HTC (quietly ignorant)
hehe

i dropped $ on the HD2 mere months before the HD7 release because the tmo sales guy at the ritzy tmo store 'claimed' very intently that 'oh for SURE htc & tmo love me enough to do the right thing' by upgrading my hd2 to the hd7 system.
sucker for the latest tech candy.........me.
it was my first large smartphone purchase from a featureless clamshell w/no color display.
it showed.
it won't happen again.
the cell phone manufacturers and providers are going to find that in a few short years that peeps like me are a thing of the past, and have to become transparent.
or find new ways to trick us.
gig tiers is 1 way...
imagine if your p.c. was treated the same as the smartphones are...
lol, i give it 5 years and voila! home internet split into 6 overpriced underpowered gig tiers...
i miss the interwebs of '95...heck BBS of '87 was cool.
btw i agree with the op.
entirely.

kidrythm said:
....
imagine if your p.c. was treated the same as the smartphones are...
lol, i give it 5 years and voila! home internet split into 6 overpriced underpowered gig tiers...
i miss the interwebs of '95...heck BBS of '87 was cool.
btw i agree with the op.
entirely.
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Click to collapse
So you got a free upgrade from Win95 to Win98 to Win2000 to WinXP to Win Vista to Win7?
How many had to replace their perfectly working printer because it would not work with a new operating system because the manufacturer didn't update the drivers?
I have had phones that were WinMo5 with no official upgrade to WinMo6 or 6.5 and WinMo6 with no upgrade to WinMo6.5. I did get those upgrades thanks to the extremely clever chefs on here.
As I have said before that I think that microsoft were stupid not the allow an upgrade to WP7. Not for pleasing existing customers, but to get more users to their brand new Apps Market and also keep them when they went for a new phone.