Touch HD and Del 1220 Bluetooth - Networking

Feel like I am banging my head against a brick wall! I have a dell vostrol 1220 (with windows 7 home premium) and I managed to connect my Touch HD to the computer with bluetooth with no problems at all. I could use the computer to listen to music from the phone etc. However the hard drive went on my dell and was replaced. I have installed all the necessary drivers and spent days looking at internet forums and tried just about everything and can still not get the connection to work as before.
It seems that the problem is that the computer cannot download a peripheral device driver for the phone. My guess is that the computer is not picking up the full phone settings (all the phone is visible) and so can then not find a suitable driver, although I might be wrong.
Anyone got any ideas, this is so frustating as it used to work ok.

Related

Bluetooth PC App Installation Problems

mates,
having some issues with the bluetooth function in my laptop and i'd appreciate it if anyone can give me some tips on what to do.
i bought a difusi bluetooth dongle (via usb), installed the software and everything worked fine. activesync was working great, remote display, pocket tablet, etc...in other words all apps using bluetooth worked flawlessly.
last week my laptop was reformatted; it was already using windows xp but we had to have it reformatted to accomodate a new software to be used in the office. anyway, so i reinstalled all the apps i use like audiograbber, etc, and of course difusi bluetooth.
strange; a window kept popping up saying something about the windows xp logo compatibility; which could explain why the app wouldn't work properly?? sure i was able to install bluetooth; but i can't seem to get activesync working anymore. aside from this; the guide for bonding the xda2 and the laptop shows that the first window to configure is "my bluetooth places"...i can't access this anymore. clicking on the icon on my desktop; nothing happens.
i searched around the internet and came upon an article saying that you needed the windows xp service pack 2 (sp2). did that via windows updates; removed the bluetooth software, reboot, reinstall and still the app doesn't work right.
any tips would be much appreciated.
cheers
robson
almost solved
okay, after extensive research and web searching both in the forum and the internet; i finally found out what was wrong with my windows xp. apparently after my laptop was reformatted i'm now using windows xp sp2. i've been reading a lot of posts and apparently sp2 isn't as good; the recommendation was to go back to sp1. which i did; and finally i was able to access "my bluetooth places". everything is okay so far; the screens that i wanted to see came up.
however; my problem now lies in the com ports. i followed the guide in syncing the xda with the laptop; the first part is to take note of the port corresponding to the bluetooth serial port. fair enough. the next one is to configure activesync so that both of them will have the same com ports.
now here's where my problem starts. the bluetooth configuration shows that the com port used is 15; while that of activesync only uses com port 1 or 3.
my questions is; how do i change either com ports from either applications so that i can match them?? i've been trying but so far the drop down menus for com ports doesn't allow much.
cheers
rob

Wizard and 3rd party BT

Hey all,
I have some generic BT dongle for my computer that I bought a year or so ago to use with my old HTC Typhoon. The dongle allowed my phone at the time to ActiveSync over BT using the BluSoleil software that came with the dongle. However, with the HTC Wizard (MDA vario body with the AKU 3.3), I cannot for the life of me sync over BT. I have no idea what I need to set up and every time I try and do a new "partnership" in the phone for syncing over BT - i select my computer in the devices, yet nothing happens. I cannot establish any COM port communication with the computer and the only type of services that i can push are the vCard from the computer and a "personal area network"...
HOWEVER, if I take my Wizard and connect it to my Thinkpad T60 laptop that has native BT; I can sync to my hearts content... so... someone please give me a clue as to wtf I am supposed to do here to get this to work over BT
Thanks!!!
Anyone? Plweeze?
C'mon, someone must have an idea!
Gave up
I had the same dongle, or at least mine also came with Blue Soleil. I hated that software - it runs a dozen different programs that clog the computer and still doesn't connect properly. I took it off and tried the native MS XP software. It would work once, but when I put the PC to sleep I would have to reboot to get it to connect again. I finally realized that it was much easier to use a cable and gave up. I'll try again when I get a PC with built-in bluetooth.
prestonmcafee said:
I had the same dongle, or at least mine also came with Blue Soleil. I hated that software - it runs a dozen different programs that clog the computer and still doesn't connect properly. I took it off and tried the native MS XP software. It would work once, but when I put the PC to sleep I would have to reboot to get it to connect again. I finally realized that it was much easier to use a cable and gave up. I'll try again when I get a PC with built-in bluetooth.
Click to expand...
Click to collapse
Where did you get the native XP software? I could never find the native software
Plug and Play
If you don't install software, XP will operate it.

HELP! I can't sync my Herald (T-Mobile Wing)

Yesterday I updated my T-Mobile Wing from the stock WM6 to WM6.1 and OpenTouch 4.0. I am running Windows Vista so I have to use the Windows Mobile Device Center. My problem is the first time I tried to sync I had no issues (contacts and email/appts). Now when I try, it doesn't even connect to my device. Anyone have any suggestions on why I'm having this issue?
BLUETOOTH?
Does Your Computer Have Bluetooth, Thats What I Used To Get It Synced The First Time?
k20y2kswap said:
Does Your Computer Have Bluetooth, Thats What I Used To Get It Synced The First Time?
Click to expand...
Click to collapse
No it doesn't have bluetooth built in or anything. Like I said, I was able to get it sync'd last night via USB and now its not even connecting.
I just went and bought a bluetooth usb adapter for my lappy. i'll see if i can get it to connect/sync that way.
I can sometimes (rarely connect) but can't sync
Any other options on why I can't sync? I'm running the wing with WM6.1 and Touch Point 4.0. My OS is Vista Home Premium so I have to use Windows Mobile Device Center.
thanks.
Yes I have one option.
When you first log in to your windows profile as your desktop is loading your computer should make a small melody sound right after this connect your phone to the computer, give it a few moments you should see the small Windows mobile device center screen start up. I know it sounds weird but I had the same issues and after months of endless research I accidentally discovered this.
The bad thing is you have to restart your computer and connect on desktop loading everytime you want it to recognize your device through Windows Mobile Device Center.
Please let me knows if it works for you.
I haven't really figured out an entirely foolproof method (haven't tried BigREDD's suggestion yet), but I usually just keep plugging it in and unplugging it until it's recognized. Restart the computer with the phone already plugged in via USB. Soft-reset the phone while it's already plugged in via USB. Make sure repllog.exe is in your startup. I've never had any luck starting ActiveSync from Programs and then hitting "Sync", but maybe you will.
Help! Cant Sync No Blue Tooth Only Boot Screen
UUUUGGG! Good grief. today has been a charlie brown day. will you please help me?
must have skipped a step flashing?
the phones connected to the computer via usb and it wont sync? , no blue tooth, to make it worst its stuck on the boot screen. i think i have the correct RUU? Anyone have ideas?

Touch HD: Vista bluetooth driver issue

Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?
Friend of mine with Vista64bit also had problems, and bought Bluesoleil 64bit for better profile support. You can testdrive it with 2mb limit.
http://dontknowme.at/http://www.bluesoleil.com/
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
UP :-(
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?
feratk said:
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
Click to expand...
Click to collapse
The problem is probably the driver on windows vista, so switching to another phone will not help much. Besides..."smooth integration within an OS like vista" and "iphone" you have got to be joking!!!
Up
Please guys,
Could someone tells me he succeeds to synchronise the touch hd with a vista x64 through bluetooth?
The HTC support finally called me back asking to reinstall windows mobile 6.1 vista x64 but didn't work...
AFAIK this will not work with Vista. At least not with the Vista bluetooth stack.
I have the same problem you describe with my Wizard and my Diamond.
After switching to the Widcomm bluetooth stack I remember being able to synchronize my phones over BT.
I don't know exactly where the problem lies and if only HTC is to blame here.
I'm sorry, I can't give you a solution here.
Still, if you like to give it a try, go to
http://update.broadcom.com/BTWUpdate/downloads/btwinitialupdate.exe
Regards
K_Hismoom
I sync my Hermes with my Vista 64bit.
But I don't know wich BT-Stack is installed.
My laptop is an Asus V1S.
HTC customer support line
Dont hold your breath waiting for them to get back to you, i waited two months to get a reply email asking me to call their helpline.
Absolutely useless!!!!!!!
yeah, same problem at my side......
I'm using IBM T61p, and the update from broadcom site doesnt work......
Yesterday I have come across something interesting.
I had to hard-reset my device and afterwards it would not be recognized in Windows Mobile Device Center when connecting via USB cable. I heard the sound from the Device Manager, so Vista knew the device was connected, but it wouldn't show up in WMDC.
So I reinstalled WMDC, but still no luck.
But - and here comes - I was able to pair my HD over bluetooth with my PC and Vista installed the bluetooth drivers for the phone! I am now able to synchronize over bluetooth!
Sadly synchronizing over USB cable does not work any more.
For all of you having trouble with WMDC and bluetooth, try reinstalling WMDC 6.1, maybe this helps.
Regards
K_Hismoom
I too could never get a connection initiated from WMDC to the HD, with standard Vista Bluetooth. Pairing the the Vista desktop pc with the HD never was a problem, but Activesync. Then I tried to start the sync from the HD - and it worked.
Go the the Settings tab in TouchFlo3D, and use the first tab "Sync data" (Daten synchronisieren in German), and the HD connected itself to the WMDC, via the Hama Nano bluetooth dongle using standard Vista drivers. Give it a try!
OK, finally I got it work successfully.
The way to connect HD with PC, have to from HD to PC, can't from PC to HD.
I'm doing steps as follow:
1. set your PC's bluetooth as discoverable.
2. at HD side, search PC with bluetooth
3. after that, pair HD with PC
4. open your active sync on the HD, and select connect with bluetooth
5. after connected, everything works
Now I can explore my HD on my PC, everything is OK.
I have the same issue. I keep getting a message on my vista pc that Windows cannot install the device driver for a bluetooth peripheral.....very annoying!!
i also have this problem (vista cant find drivers). i'm trying to get the beta sideshow app workinng.
any help would be great.
thanks
Touch HD driver problem
I am having some bluetooth problems too but not exactly as you describe. I have a Touch HD and have it syncing over bluetooth with my Lenovo laptop (Vista32) and my PC (Vista64) fine. However, everytime I connet the phone, Windows tries to install drivers for it but can't find them. The drivers seem to be bluetooth related because if I go into Bluetooth Devices and click the Touch HD and search services, either nothing is listed or sometimes just "telephony". So I can't use any of my phones bluetooth profiles like internet sharing.
I have a weird feeling that it has something to do with the Touch HD Hotfixes that HTC has released recently.
Has anyone out there been able to fix the issue?????
luketoms, I have exactly the same problem as yours with my HTC Touch Pro and vista x64. This related to bluetooth driver in my point of view.
I haven't found any solution for that.
Has anyone a clue ?
Thx
I share your problem too, luketoms & gbouille. Espescially annoying, since I have connected my HD before sucessfully, with Vista locating the right drivers from Windows Update, displaying it as a HTC Touch HD T8282. Independent from WMDC.
Now, it seems my HD and laptop are no longer friends.
Does it say 'Missing bluetooth peripheral device'? If it does, right click on the device for properties. Click on update driver OR
Go to device manager, you'll see an unknown device named bluetooth peripheral device. Double click it to open its properties
Click 're-install driver' on the second tab.
Click Browse my computer for driver software' button
Click 'Let me pick from a list of device drivers on my computer'
There may be a list asking for device type, select 'bluetooth radios'
On the next page there will be a list of company names on the left side and a list of drivers on the right. In the company list choose 'Microsoft Corporation' ... not 'Microsoft'. Confirm selection is microsoft corporation.
On the drivers list there may be one or more driver versions for the mobile phone, select a newer version.
Click next, and ignore any warnings and keep pressing next
Then it shows successfully installed drivers
phabreel : it does indeed! Thankyou. Still, windows will not recognize the HD as a PAN compatible device when searching for it through the bluetooth wizard. And it has done just that before!

My Touch just doesn't show up on PC

Hi, I'm so new to WinMo and this forum
My sis just gave me her Touch and asked me to back up her contacts. Now she's using a Nokia E65.
First I used a regular Mini Usb cable to connect the phone to PC. Nothing happens. My PC (the OS is Windows 7) didn't even show that some device had just been connected. I tried on my laptop (running XP) and it's just the same. Uhm, not really. The laptop shows that "USB device not regconized".
But the phone showed that it was charging. The cable is fine, it is the one that I use to connect my N95 to PC. I didn't try the cable included in the phone package, however I'm not sure my sis does keep it.
Then I tried to use bluetooth for Sync. Since my laptop's bluetooth just didnt work, I went out and got an external USB Bluetooth device (or is it called Bluetooth USB Dongle?). My PC regconized the Bluetooth device immediately, and I was able to sync my N95 with PC using PC Suite.
But then it didnt quite regconized my Touch. Sometimes it did, sometimes didnt. Sometimes my Touch did really get connected with the PC (after the Passkey part). Then I refreshed to see services to use from the computer, but nothing shows up. In fact sometimes it showed "ActiveSync", but after I refresded it just disappeared. So I just couldnt sync my Touch with the PC.
What should I do next? Do I have to send the contacts one by one to her new phone (it's about hundreds of contacts). Could it be the USB connector(s) on my phone that were broken? And after a hard reset should everything be fine? (I think I will do that after backing up the contacts).
Thanks for reading my bad English
I used my girlfriend's cable (from her Nokia N95, same to yours) and it worked perfectly with my HTC Touch, so maybe you have an hardware issue...
Are you sure that ActiveSync accepts incoming connections? Have a look at the app in the device
Lol, it's just a regular cable from a package which I was given. Not even the original cable of N95. But, well, it works perfectly with N95.
Where can I change the incoming settings?
But since nothing really happens everytime I plug the Touch to the PC, I think it's a hardware issue too. It would be bad (costly?) if I have to get someone fix that thing.
latanh said:
Lol, it's just a regular cable from a package which I was given. Not even the original cable of N95. But, well, it works perfectly with N95.
Where can I change the incoming settings?
But since nothing really happens everytime I plug the Touch to the PC, I think it's a hardware issue too. It would be bad (costly?) if I have to get someone fix that thing.
Click to expand...
Click to collapse
Go to Start > ActiveSync, then tap the Menu button and select Connections... Be sure that the option is cheched and USB is selected...
I have an italian ROM so i'm not sure that the words will be exatcly the same...
Yes, everything was checked. So that may be a hardware issue.
But I can still charge with the cable, while I cant do any data thing. Is that something weird?
latanh said:
Yes, everything was checked. So that may be a hardware issue.
But I can still charge with the cable, while I cant do any data thing. Is that something weird?
Click to expand...
Click to collapse
That's strange, but i don't know how is the device made, so it may be possible...
Questions to ask.
- Are you using the latest ActiveSync + Drivers?
- Have you tired different USB ports?
- Different Cables?
Is your activesync settings point to usb?
Go to the config to check
Lol, I finally got my Touch show up on PC.
Last night I did it once with the Bluetooth connection. But that connection was so unstable that after that one time I couldnt do it again.
I tried a few more times, but it was still the same. Then I searched on the Internet, and someone showed the solution for the Touch not charging when plugged to PC: untick the box "Charge when connect to PC" (or something like that). I did the same, then plugged the phone to PC. Then the sound of some device connecting to PC suddenly appeared. I was so surprise, and when I open Windows Mobile Device Center and see my phone connected, I just couldnt believe in my eyes ) Just untick some stupid checkbox, and the problem that was giving me headache for a few days suddenly gone.
Today's morning when I tick that box (meaning the phone will get energy from USB connection to charge) and connect it to my PC, it still recognized my phone. Now I can check or uncheck that box, and the PC will recognize my phone no matter what.
Lol, it feels so strange using a WinMo phone. I've never used a WinMo before, just Symbians )
latanh said:
Lol, I finally got my Touch show up on PC.
Last night I did it once with the Bluetooth connection. But that connection was so unstable that after that one time I couldnt do it again.
I tried a few more times, but it was still the same. Then I searched on the Internet, and someone showed the solution for the Touch not charging when plugged to PC: untick the box "Charge when connect to PC" (or something like that). I did the same, then plugged the phone to PC. Then the sound of some device connecting to PC suddenly appeared. I was so surprise, and when I open Windows Mobile Device Center and see my phone connected, I just couldnt believe in my eyes ) Just untick some stupid checkbox, and the problem that was giving me headache for a few days suddenly gone.
Today's morning when I tick that box (meaning the phone will get energy from USB connection to charge) and connect it to my PC, it still recognized my phone. Now I can check or uncheck that box, and the PC will recognize my phone no matter what.
Lol, it feels so strange using a WinMo phone. I've never used a WinMo before, just Symbians )
Click to expand...
Click to collapse
Well great to hear that, ping us back if you have further problems.
Actually Software issues is easy to fix, but when it comes to hardware problems, like the IC chip and all those, its a big headache.
All the best for your HTC Touch

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