Noooooo - Audiomanager crashes - HD2 General

Just got my lovely HD2! Wunderbra!
However, I just put my 16GB card in with a music folder with about 12GB's of music, and periodically when listening to music I get a...
"We're sorry....
A problem has occurred with AudioManager_eng.exe"
And it closes
REALLY annoying, can anyone shed some light onto why this may be happening? Thanks

jonboyuk said:
REALLY annoying, can anyone shed some light onto why this may be happening? Thanks
Click to expand...
Click to collapse
Well, I think I can, it's called - here it comes - a bug.
You may feel better knowing you are not the only one. I haven't yet reported it to HTC, so I think we all should and give them an incentive to put their teeth in it and fix this, because it really is VERY annoying.
For now, I'm reverting back to Pocketmusic, but I really want the AudioManager to work - it'll work with my car stereo over A2DP and it'll work with the buttons on the headset (for which I will replace the earpieces to decent ones...)

Oops, they did it again.
I have this problem with my HD all of a sudden, and have been searching quite a lot for a solution. What seems to work for people is reformatting the card. At least on HD I tried to install a different card with the same files and it worked.

Thanks! Thing is, I'm sure it's to do with the amount of music. I wanted to get a 32Gb SDHC card when they are available but I'm not sure it could handle it.
I do have a plan now though, since you mentioned the format thing. I formatted the card in windows. The HD 2 has a card formatting util, maybe it's related?? I'll try and I'll let you know. Also maybe the sub-folders go to deep ie /card/music/muse/resistance
Maybe if I make them shallower? I dunno...
So I'll try a few things and report back!

Re amount of music - at least it's not the case with HD. I moved everything but one album (and later just one song) to another card, and it doesn't solve the problem on the first one. All the files on the first card seem to be fine, I can read, write, copy everything, all other applications and players work except the Manila Audiomanager. Installing that other card with all the music (with all the subfolders, by the way) works fine. Go figure...
If reformatting doesn't work, the next thing I'd suggest that you try is removing album art and then reindexing your music (you'll find instructions about how to do it here on xda).
Oh, and one more thing I just recalled. Go to your library and see if all the music was indexed. If not, look at the last album (in alphabetic order) that was added. Try to delete it from the card and reindex.

mine crashes constant, i rarely get more then 90 seconds

Well it looks like it indexed everything....
I tried formatting the card using the HTC tool, recopying the data back to the card and it still crashed
When you say about the album art...
Do I remove folder.jpg from the folder that each album contains, or are you referring to removing all the embedded thumbnails in each of the mp3's?

jonboyuk said:
I tried formatting the card using the HTC tool, recopying the data back to the card and it still crashed
Click to expand...
Click to collapse
Did you reindex your library?
jonboyuk said:
Do I remove folder.jpg from the folder that each album contains, or are you referring to removing all the embedded thumbnails in each of the mp3's?
Click to expand...
Click to collapse
I don't remember what it said, but I'd say go with the easier option first.

I used these steps to fix my library on my 16 GB card.
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
http://mp3val.sourceforge.net/

Disable Microsoft error reporting and possibly it will just continue playing even if the error occurs. It's worth a try and also disabling error reporting solves lots of other issues.

How do you reindex your music tab guys?

madindehead said:
How do you reindex your music tab guys?
Click to expand...
Click to collapse
Go to the device: Application data \ HTC \ Audiomanager_Eng folder, you will find a file there called "AudioManager_Eng.vol". Simply rename this file (add .old to it or something), and soft-reset your device. It will start indexing all over again, and you can now delete the renamed file.
I solved my crashes by doing the following:
- checked all the file-tags, updated them and changed the old v1 into v2.3 ones using mp3tag. There was one file with a messed up tag, deleted that.
- reindexed the music (see above).
It's been running smoothly a few hours now, in the car (A2DP) as well as on the headset or the device itself, no crashes yet. Seems the AudioManager will hang on indexing broken tags, so sort your tags ppl.

You are a clever bunch. I actually returned my HD2 because I decided I didn't want to be with vodaphone lol. I've gone back to o2 and the new one arrives tomorrow. I'll try all of your suggestions and I'll let you know how it goes!
Cheers Jon

Appelsap said:
Go to the device: Application data \ HTC \ Audiomanager_Eng folder, you will find a file there called "AudioManager_Eng.vol". Simply rename this file (add .old to it or something), and soft-reset your device. It will start indexing all over again, and you can now delete the renamed file.
I solved my crashes by doing the following:
- checked all the file-tags, updated them and changed the old v1 into v2.3 ones using mp3tag. There was one file with a messed up tag, deleted that.
- reindexed the music (see above).
It's been running smoothly a few hours now, in the car (A2DP) as well as on the headset or the device itself, no crashes yet. Seems the AudioManager will hang on indexing broken tags, so sort your tags ppl.
Click to expand...
Click to collapse
i did the step u said but didnt worked
the problem is with the memory card...when i copy music on mc the audio manager will crash but when sync with windows media playe there is no problem!!!1

Appelsap said:
Go to the device: Application data \ HTC \ Audiomanager_Eng folder, you will find a file there called "AudioManager_Eng.vol". Simply rename this file (add .old to it or something), and soft-reset your device. It will start indexing all over again, and you can now delete the renamed file.
I solved my crashes by doing the following:
- checked all the file-tags, updated them and changed the old v1 into v2.3 ones using mp3tag. There was one file with a messed up tag, deleted that.
- reindexed the music (see above).
It's been running smoothly a few hours now, in the car (A2DP) as well as on the headset or the device itself, no crashes yet. Seems the AudioManager will hang on indexing broken tags, so sort your tags ppl.
Click to expand...
Click to collapse
Thanks mate ^^

mihanclub said:
i did the step u said but didnt worked
the problem is with the memory card...when i copy music on mc the audio manager will crash but when sync with windows media playe there is no problem!!!1
Click to expand...
Click to collapse
So then it seems to me this all comes down to file structure. Best let Windows deal with it.....but oh how I hate transferring via active sync....
Would it work via WMP if it was synced via USB??

jonboyuk said:
So then it seems to me this all comes down to file structure. Best let Windows deal with it.....but oh how I hate transferring via active sync....
Would it work via WMP if it was synced via USB??
Click to expand...
Click to collapse
yea it will work..

guys try with another mc it should work...mine is working fine

Well that seems to have worked just syncing with WMP. It does lose some of the album art which is really annoying. So I've had to manually transfer some of the folder.jpg's into the relevant directories. Oh well no matter it works Thanks you guys!!

I think I found the problem; when you start up the Music player (not WMP) it automatically starts updating your library using Gracenote, and tries to play your selected music which causes the failure. I stopped the music and let the files began the update....and everything is now working.

Related

Sync music with storage card

Does anyone have problems of the strorage card losing the Windows media library dissappearing, and the update library does not work either.
I had to format the card to get it to work then it comes back after a while again.
I have too
At the beginning I was syncing using WMP11 with XP and VISTA (same player)
NOW I AVOID to open WMP11 when my TYTN is connected. I had my card scrambled 2 times and not recognized, I HAD TO HARD RESET THE PHONE TO HAVE IT RECOGNIZED AGAIN!
I used flash format to check the card and everything seems ok. So I've deleted all the MUSIC and VIDEO folders, including DRM folders, and now it's working again.
Now I use a simple copy and paste, a playlist editor on the phone....
May be is a FAT problem (My card cames in FAT 16 format), may be is a WMP11, may be is a VISTA problem...
shark1 said:
Does anyone have problems of the strorage card losing the Windows media library dissappearing, and the update library does not work either.
I had to format the card to get it to work then it comes back after a while again.
Click to expand...
Click to collapse
Yes, I have this problem and it's driving me nuts. Update library always stops with a "can not add tracks to library because there is not enough memory" type message, and trying to fill a 1 GB memory card by syncing with WMP11 stops after a while with a completely hung phone.
Only way to fill the card is to copy tracks in batches, but then of course the update library fails.
I'm going to try a different music player on the TyTN to see if that works better.
/POL
politby said:
Yes, I have this problem and it's driving me nuts. Update library always stops with a "can not add tracks to library because there is not enough memory" type message, and trying to fill a 1 GB memory card by syncing with WMP11 stops after a while with a completely hung phone.
Only way to fill the card is to copy tracks in batches, but then of course the update library fails.
I'm going to try a different music player on the TyTN to see if that works better.
/POL
Click to expand...
Click to collapse
You guys probably already know about this but:
This is a standard WM5 problem. To resolve problem with library:
Find MSmetadata folder on storage card - DELETE it (need file explorer set to show all files - hidden files)
Should find it works better now. Reconstruct library.
If still stuck see here:
http://forum.xda-developers.com/show...ght=msmetadata
or search using MSMETADATA on this forum
Mike
mikechannon said:
You guys probably already know about this but:
This is a standard WM5 problem. To resolve problem with library:
Find MSmetadata folder on storage card - DELETE it (need file explorer set to show all files - hidden files)
Should find it works better now. Reconstruct library.
If still stuck see here:
http://forum.xda-developers.com/show...ght=msmetadata
or search using MSMETADATA on this forum
Mike
Click to expand...
Click to collapse
Thanks. That appears to work reasonably well.
I also found that unchecking the "use advanced networking" box in Settings>USB to PC appears to have cured the freezing of the sync process.
/POL

Problem with audiomanager_eng.exe

everytime i try to go to the music section the whole mp3 app crashes with an error massage?!
other problems: everytime i try to connect to twitter or weather theres a massage warning me about data roaming and after that there's a connection error.
I can though surf on the internet!
i got the audiomanager_eng.exe error fixed, but still i cannot connect to hotmail, weather or twitter, while i can connect to facebook, or youtube. wtf?
How did you fix it, mine still crashes!
Hyweljh said:
How did you fix it, mine still crashes!
Click to expand...
Click to collapse
you are not allowed to copy music from pc to your sd card, but you have to put your sd card into the hd2, connect it to the pc and after that copy your music on it
The audiomanager does have issues with some tracks. Why im not sure yet. My blackstone with manila 2.5 also had an issue, but it didnt crash it, it just wouldnt advance through the tracks and slowed the player to a complete crawl. Im guessing its the way they were encoded or something wrong with the tagging that the manila player doesnt like.
I re-encoded the tracks and let the phone create its own album art, that seemed to work ok.
shu8i said:
you are not allowed to copy music from pc to your sd card, but you have to put your sd card into the hd2, connect it to the pc and after that copy your music on it
Click to expand...
Click to collapse
I copied the music by syncing with windows media player, u that that may cause the problem?
Hyweljh said:
I copied the music by syncing with windows media player, u that that may cause the problem?
Click to expand...
Click to collapse
first it seemed so.. but it crashed again :S but now i know that it's the fault of some mp3 files... i copied only 30 of 56 albums and its working fine... so i have to copy 10 by 10 to see which mp3 file is causing it... sry for the wrong info.
I just noticed that if you press the update album art button in top right corner it starts working again and plays 10 or 15 seconds more of the track and then crashes
Hyweljh said:
I just noticed that if you press the update album art button in top right corner it starts working again and plays 10 or 15 seconds more of the track and then crashes
Click to expand...
Click to collapse
like i said.. try copying your music for example 50 by 50 and try it on your hd2... smoehow one of my eminem albums was causing the problem... now it's running like a charm
I used MP3val to fix my collection, googled it after someone mentioned it as a possible solution. Did the trick for me, it's working now.
Complete steps in my case:
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
Hope it helps!
http://mp3val.sourceforge.net/
Yep your right! Iv had to resort to putting the device in drive mode when plugged into pc and do a soft reset after each album, but the album art and songs are sure worth it
Shartar said:
I used MP3val to fix my collection, googled it after someone mentioned it as a possible solution. Did the trick for me, it's working now.
Complete steps in my case:
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
Hope it helps!
http://mp3val.sourceforge.net/
Click to expand...
Click to collapse
Will give it a go if I come across the issue after this method
Hi --
I seem to have the same issue. Audio Manager crashes on certain songs/albums and restarts Sense automatically. Soft reset doesn't change this. I have also edited all tags to make sure there are no comments/genres etc using mp3tag. Still music player will crash on the same song/album. WM plays just fine. Has anyone played with registry settings to fix this bug in HTC audio manager?
HD 2 Audio Manager and HTC messaging
I was so happy to have been able to purchase this device while on a recent trip to Hong Kong. To my surprise, I was unable to create text messages. I could see the incoming texts but when I hit the reply icon, the screen went "black". I could turn on the keyboard, but could not see anything in the black space above.
At the same time, there was a problem with the HTC music function. With the exception of the two sample songs, nothing else would play. The Windows Media Player worked but was a far cry from what I thought I was getting via HTC Sense technology.
I then erased the audio manager and to my surprise, the HTC Messaging worked flawlessly. When I reinstalled the audiomanager, the problem returned to the HTC Messaging.
Can you help sort this out?
Thanks for anything you can provide.
audiomanager or sms
Got the same problem here... I Installed the audiomanager (it does fix the audiomanager problem)...but I can't send sms cause the screen went black blank....
I tried remove the audiomanager application...and the sms function back to normal...but at the same time...the music player come with audiomanager problem again...
It's like we can only choose one of them...normal sms or fixed audiomanager.(it's really pissed me off)
please help me...
mp3val works fine for me!
Shartar said:
I used MP3val to fix my collection, googled it after someone mentioned it as a possible solution. Did the trick for me, it's working now.
Complete steps in my case:
- format SD from HD2
- sync albums from WMPlayer by ActiveSync for correct folderstructure
- ran MP3val on Music folder on SD, fixed errors
Hope it helps!
Click to expand...
Click to collapse
This is the ultramate sloution for me! works just fine!
THX a lot!
My situation:
-music player from Manila 2.5 worked for several month and suddenly came to the same problem as we talking about here.
-Downloaded mp3val and scanned .mp3 in my storage card, then fixed them.
-After that, everything works fine like before.
Well I ca't believe that after all this time it's fixed. I suffered this problem with my diamond and thought that it would be resolved in the hd2, only to find after loading alll my music the problem was back, I assumed it was one of the albums that was drm causing it so removed it and deleted the .vol. Problem was still there then I removed all wma and aac files still there and then I found this post scanned and fixed with mp3val and all is well.
Bloody great thanks for the tip.
had the same problem
i had the same problem and fixed it with syncing with my pc
http://www.youtube.com/watch?v=HYSv7zqd744
i show it in this video
HTC itself do help
hi, lets us trust the one and only HTC itself.
got 1 best solution. no need to figure out other method to fix it. i done mine and it works! my MUSIC player working normal without any bugs. yayyy!
http://www.htc.com/europe/SupportDownload.aspx?p_id=297&cat=0&dl_id=938

Manila 2.5 Music player stopping

Hi
I'm hoping someone can help me with this problem that seems to be just my HD. Maybe it's my music, but that's what I'm here to find out.
Whilst playing a song in the music tab, after a minute or so it just stops, the play/pause button is playing yet there is no sound and the progress bar doesn't move. It will only resume again after I hit pause and then play and even then the song just begins again. This happens no matter what ROM I am using. Miri, Dutty and PhamQuang roms all do the same.
Thanks for looking, I hope you can help.
Hi,
Also facing this problems, after about 43 seconds the music just stops.
It also stops when you press the standby button.
Please help!
It's supposed to stop when you press the power button, although there is a registry tweak to prevent this from happening.
TF3D2.5 has problems playing my non-Lame encoded MP3s and also stops other mp3s playing properly.
Could using wma music help? I will test this out and get back with the results
solution works for me
Chrissssssss said:
Was doing some fiddling last night (as mentioned in another thread) and it, for me at least, appeared to be a problem with the program a mp3 was compressed with.
All my lame mp3s work fine but as soon as I copy one which dbpoweramp says was compressed with FHG all mp3s stop after a few seconds.
Click to expand...
Click to collapse
Thanks a lot,
It works for me: I reencode all my music with dbpoweramp with lame codec and I don't have anymore the issue.
Great thanks.
Yay. Glad it's working now Pain having to re-encode mp3s though.
can someone please post the registry tweak to prevent music player to stop in standby!thanks!
Hey Guys, i had the same problem.
I just used resco explorer. Selected all files in the MP3 folder and removed the readonly. It worked like a charm. Try this out and lemme know if it worked.
Good Luck!
Amuthan
amuthanr said:
Hey Guys, i had the same problem.
I just used resco explorer. Selected all files in the MP3 folder and removed the readonly. It worked like a charm. Try this out and lemme know if it worked.
Good Luck!
Amuthan
Click to expand...
Click to collapse
if this works you will be my hero of the day
edit: the read only is checked clear after tapping it gets empty but then after reopen its checked clear again?!
what does this mean?
-> music still stops playing
would be grateful for further help
Hello,
I too have been experiencing my 8Gb of music stopping when used with WM6.5 ROMs. Ripped using Windows media 11 (not Lame encoded).
I noticed that when starting to play an MP3, in the top left corner of the screen, next to the CD icon, was a spinning disc. When this disc stopped spinning, the music stopped playing.
My solution was switch on wifi (connected). Press Menu. Press Update Album Art. Press Current Song. The top right of the screen says Link to Gracenote. After some seconds an album cover will appear and the spinning disc will stop. I only needed to update one album and the problem stopped on all MP3s.
Nothing to lose,,,give it a try.
PS. I use a little mortscript to modify the following registry entry that allows me to turn off the screen without headphones connected.
HKLM\System\State\Hardware\Headset = 1
murderdollpf said:
if this works you will be my hero of the day
edit: the read only is checked clear after tapping it gets empty but then after reopen its checked clear again?!
what does this mean?
-> music still stops playing
would be grateful for further help
Click to expand...
Click to collapse
Mate,
I forgot to mention the other part.
Ok try the below steps.
1) Copy all MP3 files into ONE folder. You should not use multiple folders.
2) Now in resco explorer, go to MENU -> EDIT -> SELECT ALL
3) Once all MP3 songs are selected, again go to MENU -> FILE -> PROPERTIES.
4) Now disable all checkboxes like read only, archive, hidden and system files.
5) Then select DONE.
Now you should be good to go.
Note: DO NOT SELECT THE MP3 FOLDER TO MODIFY THE READ ONLY. Even if you uncheck the read only attribute for the folder, it will show as read only if you look at the properties again. Change the attribute of MP3 files and it should work.
I use a 16GB class 6 SD card and it works great for me.
I had already opened a thread to discuss the issue.
You might find more info here as well.
http://forum.xda-developers.com/showthread.php?t=583366
Good Luck Folks.
Cheers,
Amuthan
thanks! it´s unbelievable, copied my mp3s into one folder and did what you said.
while playing the first mp3 it stopped again!
murderdollpf said:
thanks! it´s unbelievable, copied my mp3s into one folder and did what you said.
while playing the first mp3 it stopped again!
Click to expand...
Click to collapse
Sorry to hear that it dint work. I completely understand your frustration coz i was one few days back.
Did u check the attributes of the MP3 files again after removing read only?
Do you face this problem in other audio players like, WMP, S2P as well? I never faced problems in other players.
Since the previous solution dint work, lets try something else.
Remove all ur MP3s in the folder. Just add 10 MP3s first. Try the steps I had given in my previous post. now after removing the read only for the 10 MP3s, try playing them to see if it works. If it does add another 20 MP3s.
You can also try to remove the read only by connecting ur SD card to a computer.
If you still face issues, format your SD card with default allocation size. Try loading the files into one folder and remove the read only attribute for all the files.
I am no techie guy.. if you ask me how it worked for me, i am absolutely clueless.
first thanks for your help!
in windows media player all the files worked without errors.
just copied some mp3 files from sd card to my device and even then with the manila player they stop!
going to flash a new rom and sd is getting formated right now.
because the touch hd is my mp3 device this is really annoying!
no problems before flashing manila 2.5...
murderdollpf said:
first thanks for your help!
in windows media player all the files worked without errors.
just copied some mp3 files from sd card to my device and even then with the manila player they stop!
going to flash a new rom and sd is getting formated right now.
because the touch hd is my mp3 device this is really annoying!
no problems before flashing manila 2.5...
Click to expand...
Click to collapse
Ok. If it does not work even from phone memory, then something else is wrong.
Try energy rom pheonix with Sense 2.1. I think that might work..
flashed to xanny evo 1.5b and what should i say
transfered a fex album with wmp ( fast disc tranfser mode) and tried to listen - stopped after seconds.
then I put these mp3´s ( about 40 not sure) in one folder and put wifi on and updated all album arts.
after that the circle next to music went away and it works so far !
hell yeah
my joy didnot last very long - going to through my hd out of the window and get a motorola milestone just dreaming
Same issue fixed for me
Hi guys,
I had the same or similar issue with the Sense 2.5 included in my ROM.
I my case the issue was caused by the all versions of Manila 2.1 and 2.5 that created files named "AlbumArt_{937436F0-A712-496E-B610-48576D832D91}_Large.jpg" or "HTCAlbumArt.jpg" in the subfolders. I have of folder for each artist and different folders for each of their albums.
To resolve the issue I've only removed all the *.jpg file except the folder.jpg (256*256 pixels). After a soft reset, the HTC Audio Player recreated his own *.jpg named ~HTC_AlbumTitle.jpg. The only thing I don't know is if the name is linked with Sense 2.5 or Dutty's ROM.
I hope It will help someone else.
Re-encoding in LAME worked a treat for me, Thanks a bunch
I flashed this new rom http://forum.xda-developers.com/showthread.php?t=603741
This has the new dump from Leo 2.01 and a new Sense, not sure the number, but I am able to play any of my audio files with no other manipluation. Not sure is this is the this particular Sense Build, or Leo dump, or the cook. But I no longer have the stopping after a few seconds issue.

HTC HD2 media player track order sd card probs

Hi. I'm new to this so apologies if this problem has already been answered. I've bought and installed a 16GB sd card in my HD2 and have transferred a fair bit of music to listen to. However media player is playing albums in an incorrect order (seemingly random, not alphabetical). When I transfer an album from the sd card to the 'my music' folder on the device, it plays in the right order! I've tried neptune which plays in the correct order but that won't respond to my bluetooth headset (when I press play, it automatically uses media player). Now when I copied and pasted an album onto my device which was also on the sd card, media player displayed the tracks twice in the correct order 1-15 consecutively (1-15, then 1-15 again). I deleted the device version and the sd card version went back to the seemingly random order. Can anyone solve this irritating problem?
Addition
Could I just add that when I say the problem is with windows media player I am reffering to the music player within HTC sense. Please help!
I have the same issue, very irritating , could anybody help please??
A poor solution
Right, until I can better this I'm gonna cut and paste the album I want to listen to from the sd card onto the device.
No
No, that doesn't work
Have the same problem with the HTC music application and Windows Media Player. Pocket Player and Pocket Tunes don't have this problem.
A solution that works!
Right, it's like this. Got to settings>personalize>home screen tabs and uncheck 'music'. Open 'Windows media player' either by playing a song off your music folder or adding a quick link to it. Then click 'library' and get it to scan for al your files. Now use windows media player as your player not HTC sense and it will all be fine. Thank goodness!
is there the same resolution for the HTC player?
Thanks mate. Now I can see it works fine on the Windows media player. but thats a pain to use with those annoying menus. I like the HTC player as its very much like the iphone player & its easy to use. Has anyone found the fix for the HTC player or is there another good working player thats similar to the iphone player.
Cheers
Shala
Hasn't anyone found a solution to this silly problem yet?
When you transfer music to the device, it apparently removes any existing track order, yet not every album is out of order when I play it on the HD2! It makes no sense at all.
Using WMP is no solution, I'd rather play the music without order or sit for several hours making playlists for every album.
EDIT: Googling the problem, I found a thread about a problem like this for the HTC Touch Pro, where a solution was proposed:
Found a solution for you...
you will need a registry editor for your HTC Touch Pro. I recommend the PHM registry editor (google it).
Locate the following key. HKEY_LOCAL_MACHINE\Software\HTC\HTCAlbum\Ignored and modify the key Music Gizmo1 to the path you want the music file to be stored. I created a folder on the SD card named MUSIC and updated the path to \Storage Card\Music then rebooted the phone and all is well. Now I can turn off my phone, pop in the SD card and copy all my tunes over and bam.. I have all my songs at my finger tips. I hope this helps
Click to expand...
Click to collapse
I'll be trying it later today.
hi,
if this does not work, i can share my application. It scans your music folder and generates playlists in the correct order.
it uses mp3 and wma tags for cd and track sequence. it works well for me but sometimes you need to clean up tags on desktop before copying music.
I have a 16 gb card as well and all my albums are ordered correctly using playlists instead.
I am sure using media monkey to synch gives you an option to push playlists as well and should give desured results.
Overlord Yuri said:
Hasn't anyone found a solution to this silly problem yet?
When you transfer music to the device, it apparently removes any existing track order, yet not every album is out of order when I play it on the HD2! It makes no sense at all.
Using WMP is no solution, I'd rather play the music without order or sit for several hours making playlists for every album.
EDIT: Googling the problem, I found a thread about a problem like this for the HTC Touch Pro, where a solution was proposed:
I'll be trying it later today.
Click to expand...
Click to collapse
Damn, it didn't work. Quite disappointing.
Now how about this app that you mentioned?
And I can't find such a function in Media Monkey, any ideas?
Regarding media monkey please have a look at here:
http://androidcommunity.com/forums/f41/tutorial-syncing-music-and-playlists-3761/
You will need to connect the device in usb disk mode and then you can synchronise playlists when uploading tracks.
I will upload the application later on today or earlier tomorrow morning. I would however recommend the option above first as the application I have is picky on the tags and it expects track numbers and disc numbers to be set correctly in metadata.
sproxy said:
the application I have is picky on the tags and it expects track numbers and disc numbers to be set correctly in metadata.
Click to expand...
Click to collapse
They are. I'm also picky.
But yeah, the Media Monkey solution does sound smoother, I will try it out.
Thanks.
Hi again,
I have attached the files to this post. I still think, if Media Monkey option works for you thats the way to go. But this little tool helped me with the track order issues I had.
If your files are not in \Storage Card\music folder, you will need to set the location using the botton next to the text box.
Then you need to point the location to save the playlists. For me "\storage card\playlists" worked with every version of manila I used (Polaris, Diamond, HD, HD2)
It only supports mp3 and wma so there isnt much point to add more extensions, however you can remove one to exclude files of that extension.
Once all set up, you need to chose file - > Create playlists and application will scan your files and save the playlists in desired location.
I am using it with 16GB card and on Hd2 its pretty fast.
Here are some limitations:
1 - Extra information is created in the palylist file but still, when you select the playlist in manila player, it does not show fields like artist.
2 - Although some tags are valid, they cause errors in the application. I have some very old track I converted from CD's records mid/late 90s and if I see the issue on the mobile, I just run an application like Musicbrainz Picard to reftesh the tags and it all working again.
3 - If you have multi cd albums and disc numbers are not tagged, the track order may not be correct.
I always use usb mode to copy tracks and for me this tool works good enough to create the playlists the way I want to listen.
Hope it helps someone.
Simple Fix that worked for me
I to had the same problem with CD coming up in the wrong order in the player in HTC sense. When I checked what CD's were in the wrong order I noticed that they were all ones I had purchased off itunes and that the track information wasn't being picked up by my windows desktop. So i converted all my itunes music to MP3s using real player converter and now all of my library is in the correct order.
Hello,
I have the same problem. However, the tags are properly showing in all of these software :
MusicBrainz Picard
Windows Media Player
Windows 7 properties
So the track numbers seem to be correctly assigned. But still, the album tracks don't appear in the correct order for several albums in the HTC audio software.
The playlist utility keeps crashing on me, too.
By the way the HTC support regarding this issue is *terrible*, they keep telling me that the player sorts the music by "last time you played it". Nope. It doesn't. If so, when I play a single track, it would either pop at first place in the album or last place, depending on what they meant in their ballistic explanation (1 sentence). It, obviously, doesn't, and a player acting like that would be the stupidest music player in the world.
Does anyone have a solution ?
Did the "MediaMonkey" solution work,Overlord Yuri ?
Thanks in advance for any anwsers,
Regards
IcePanther said:
Did the "MediaMonkey" solution work,Overlord Yuri ?
Click to expand...
Click to collapse
I barely tried and didn't have any luck. Since then I've given up..
Oh, okay.
Thank you for your input, anyway.
This thing with the HTC support is starting to get on my nerves, especially how they still try to convince me that the problem will go away if I hard reset the phone (nope, done two times already due to FixOperaFlash ruining my config, and still the music player doesn't work)...
I have figured a work around to the track order problem.
Download mp3tag you can find it on download.com or just google it.
I opend up all my music and looked at the albums that were out of order.
They seemed fine. I just right click on the track and saved the tag. I though why not nothing else seems to work.
I resynced the album and it was in order!
I guess try it out and see if it works.
S**t man , it worked !
HUGE thanks to you !
By the way I just opened the whole library (which was already on the phone), selected all, and clicked on save so it refreshed all tags. And after deleting /Application Data/HTC/Audio Manager/AudioManager_eng.vol so it regenerates the library, it worked like a charm.

Music app not syncing/recognizing artist names

I've tried syncr, I've tried double twist and I've tried dragging and dropping but in all cases, the phone is not recognizing the artist names of many songs. It labels them as unknown. This is driving me nuts.
When I take the SD card out and place it in my droid X, all the songs that went previously unrecognized are now recognized.
Is anyone else experiencing this?
I am, i thought it was just my music collection. I've been doing everything to try and fix it with no luck
Sent from my GT-I9100 using XDA App
VJKotts said:
I've tried syncr, I've tried double twist and I've tried dragging and dropping but in all cases, the phone is not recognizing the artist names of many songs. It labels them as unknown. This is driving me nuts.
When I take the SD card out and place it in my droid X, all the songs that went previously unrecognized are now recognized.
Is anyone else experiencing this?
Click to expand...
Click to collapse
Are they m4a files? There is another thread where people have found that m4a files aren't working properly. They play just fine, but the artist and some other info isn't recognized properly for some reason.
Haven't seen a fix yet, but it sure is annoying!
chargen2 said:
Are they m4a files? There is another thread where people have found that m4a files aren't working properly. They play just fine, but the artist and some other info isn't recognized properly for some reason.
Haven't seen a fix yet, but it sure is annoying!
Click to expand...
Click to collapse
Just move allo music folder or/and files to the main Music folder. it doesnt work if you have music files in you own SD card or another map. It has to be in Phone memory.
chargen2 said:
Are they m4a files? There is another thread where people have found that m4a files aren't working properly. They play just fine, but the artist and some other info isn't recognized properly for some reason.
Haven't seen a fix yet, but it sure is annoying!
Click to expand...
Click to collapse
You have to move your multimedia files to phon memory and it will work fine. It doesent work if your multimediafile´s are in extern sd card.
Beckim said:
Just move allo music folder or/and files to the main Music folder. it doesnt work if you have music files in you own SD card or another map. It has to be in Phone memory.
Click to expand...
Click to collapse
Not sure if that is right. I've tried it on the phone's 16gb memory, and on my external microSD card - neither works. When I add them to Kies on my desktop they are also missing the some of the info in the fields shown in the 'library'. It's all very confusing - really hope it can get sorted out soon as it's the one thing that's annoying the hell out of me.
Beckim said:
Just move allo music folder or/and files to the main Music folder. it doesnt work if you have music files in you own SD card or another map. It has to be in Phone memory.
Click to expand...
Click to collapse
Didn't seem to make any difference. To be clear, I didn't have a 'Music' folder in the root of the internal phone memory, so I created one and put my music in sub-directories. Is that what you meant?
Do you use MP3 files? Then this could be an issue with the ID3 Tag. You can solve it in two ways:
1) only using ID3 V1 Tags
2) using ID3 V2.3 Tags with ISO-8859-1 Charakter Set. Android seems to have problems with UTF-8/16 and ID3 V2.4
Cheers
Zap
Zaphod_b_1 said:
Do you use MP3 files? Then this could be an issue with the ID3 Tag. You can solve it in two ways:
1) only using ID3 V1 Tags
2) using ID3 V2.3 Tags with ISO-8859-1 Charakter Set. Android seems to have problems with UTF-8/16 and ID3 V2.4
Cheers
Zap
Click to expand...
Click to collapse
It's my m4a files that I think I (and others) have the problem with.
Is there any program that you know of to change the tags of m4a files as a batch? Really don't want to have to do it individually!
I use usually a Prog called "MP3Tag". Unfortunately I do not know actually if a) it is available in English language (I'm German)
b) it also works with m4a files.
Usage is quiet simple: Just open your Music folder on your PC with the program, edit the settings to fit with what I've written above, apply the settings, select all files, copy and paste the tags, save the files - finished.
Cheers
Zap
Edit: I've checked it: The Prog is available in English and it supports m4a. Just look at the website: www.mp3tag.de
The test files I'm working with are files purchased from the iTunes music store. I certainly don't want to rewrite the ID tags for any files, or convert the files from one format to another. I think this would classify as a bug that Samsung should fix, in my opinion.
I have a workaround, namely browsing folders via Poweramp. It's certainly not ideal, but will get me by for the time being.
What is the proper method of inquiring with Samsung about this? Call Samsung via the Support number on their pages? Is their phone support any good?
Since I bought this UK model and shipped it to Canada, would I need to call Samsung UK? (Samsung Canada doesn't list the GT-I9100 as a supported model on their site)
I can understand this, maybe you crash more than repair it. Yes, a different Music app with its own - well, let's call it "engine" - could also solve the problem. This could be worth a try.
On the other hand there are also users who do not want to have that much apps and want to use the stuff which is coming with the little green bot originally - they definetely will suffer from that issue, because it's Android - dependent and not Manufacturer - dependent. So I think you will not reach anything by talking to Samsung.
Just have a look here. Lots of defects regarding The bot and MP3. Just search "yours" (the one that fits best) ;-). Hopefully the big G will fix them some time.
Cheers
Zap
This drives me nuts too.
They display properly in double twist, but not in the stock player. I like double twist to sync wirelessly, but like stock as a player.
Found out the AAC music files are the ones that are not getting tagged properly. I'm thinking of converting them to MP3 which will be a long process.
Is their an easier way to tag the songs so that they get recognized?
did anyone further forward with this? I've got m4a files. I transcoded all of them to mp3 and still the artist showed as unknown.
Is it an ID tag version issue as the earlier poster said?
Zaphod_b_1 said:
Do you use MP3 files? Then this could be an issue with the ID3 Tag. You can solve it in two ways:
1) only using ID3 V1 Tags
2) using ID3 V2.3 Tags with ISO-8859-1 Charakter Set. Android seems to have problems with UTF-8/16 and ID3 V2.4
Cheers
Zap
Click to expand...
Click to collapse
I updated my tags (option 2 above, maybe I'll have more time to try option 1 tomorrow) like you recommended but the default player and Songbird both do not recognise the Artist... :-(
Beckim said:
You have to move your multimedia files to phon memory and it will work fine. It doesent work if your multimediafile´s are in extern sd card.
Click to expand...
Click to collapse
Whats the point in having the external card?? Surly media files is exactly the sort of thing you would want to put on an external SD.
I have my music files on my external sdcard. I synced with iTunemywalkman, the key is to code them (Playlists tab) NOT in UTF-8 but Western European (ISO Latin-1).
I created a Samsung/music/ folder on my external sdcard and the built-in player as well as Songbird player are working fine.
Might be worth trying mediafix by gorgonloop
Its on the market, it's free and it worked for me (Itunes .mpa files not showing artist and using folder name as album name, etc.)
Try MediaFix from the market.It fix almost 90% of the m4a issues(unknown artiste).

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