Every time I lose my GPRS connection over Bluetooth from my laptop, I have to reset the device in order to be able to reconnect. If I don't, the laptop just hangs at the "dialing" status and then gets a failure to connect.
If I drop the connection manually, I can reconnect at will. I also rarely get a drop on the handset itself, but if I do, it will reconnect with no problem. However, if I get a drop while using the laptop, then the handset won't connect either until I reset it.
Just thought to try this... I can also reconnect if I turn off the radio and then turn it back on. Which is only marginally better than just doing a reset.
Very odd, and I haven't heard of others having this issue. Any ideas? Anyone else seeing this problem?
Same Thing!
I see the exact same thing on my XDA III/PDA2K. It happens when I switch carriers while roaming (AT&T/Cingular/etc.).
Did you ever happen to find a solution?
I'va an Imate JasJar with WM6 by Jwrightcmps.
Recently, I tried to find an automatic way to change network settings to manage the connection with different company LAN and my home pc.I was unlucky with some solutions like WifiProfiles, since in most cases, i used the usb cable to connect to the work pc, so I had the bad idea to modify some registry keys related to RNDIS interface.Since this moment I've lost the possibility to correcly connect with a host pc through the USB cable.The symptoms are the following:
- whenever I try to connect the device for the first time, it is correctly recongnized with its host name, but after 20-30 second Activesync (v. 4.5) changes the connected device name to "Guest" ad i loose all network functionality (except the possibility to explore the device)
- if i disconnect the device and reconnect it, it is no longer recognised (as if it is not phisically connected)
- if i try to change "enable advance network functionality" check (on or off), the device starts to become very slow ant the wait circle remain on the screen until I soft reset.This happens, however, only if the device has been connected to a pc (no matter if it is subsequently disconnected)
Obviously the problem is not related with host pc (i tried on 5 different machines, with or without firewall and the behaviour is the same, while before changes it worked on all), beside it happened immediately after registry changes.
Unfortunately I made several changes and don't remember all of them.
You are my last chance before an Hard Reset. :°(
Any suggestion is welcome.
Thank you in advance.
Make a backup ever!
I don't know about what kind of reg.entries you have modified but why don't you try to
make a backup now,
export the full Reg then Hard Reset
compare old Reg. with new Reg. to find the differences
then you probably should find what kind of entry is giving you that problem and restore it to Default.
Good luck!
Hi All,
I am new to ELF i.e. HTC touch
I was expecting somebody knows the solution for my problem
Problem: I have HTC Touch (Black one) P3450 from last few days while I
connect my device to PC i am getting
below error message.
error: "Synchronization cannot be completed successfully. Reconnect
your device and try again. If the problem persists, see the Microsoft
ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop
computer."
I had restarted my device many time also I had reinstall
but as the relationship between PC and Mobile device is not identified
it will giving me above error.
i had tried to find out <PROGRAMS> then <FILE EXPLORER> then <WINDOWS> then to the <TEMP> folder but I didn;t find it out on my device. Please help me in this regards.
More interesting is when I connect my device to pc the ActiceSyc 4.5 start but not able to sync, pup up with above error.
but I can clikc on explore button on Activesyc window to navigate.
Please help urgent
cheer's
Sandi
Saisan said:
Hi All,
I am new to ELF i.e. HTC touch
I was expecting somebody knows the solution for my problem
Problem: I have HTC Touch (Black one) P3450 from last few days while I
connect my device to PC i am getting
below error message.
error: "Synchronization cannot be completed successfully. Reconnect
your device and try again. If the problem persists, see the Microsoft
ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop
computer."
I had restarted my device many time also I had reinstall
but as the relationship between PC and Mobile device is not identified
it will giving me above error.
i had tried to find out <PROGRAMS> then <FILE EXPLORER> then <WINDOWS> then to the <TEMP> folder but I didn;t find it out on my device. Please help me in this regards.
More interesting is when I connect my device to pc the ActiceSyc 4.5 start but not able to sync, pup up with above error.
but I can clikc on explore button on Activesyc window to navigate.
Please help urgent
cheer's
Sandi
Click to expand...
Click to collapse
Any update on this....
urgent....
First of all, not being able to find your device is 'normal' ... until you've made an activesync connection, you won't see your device.
Now, for your activesync problem, do you see an error code? Like 80004005 or 80006007?
It's a pretty common problem for activesync, but from my experience it seems to pop its ugly head a lot more often for WM6 devices than the older OS, like the 'tried and tested' WM2003SE platform.
There could be many causes for this. I'd suggest going through the following steps to try to fix it:
1. Disable all the items under Option (calender, contacts, notes, everything) and see if it can be connected via Activesync. If it can't, you're really screwed ... go to step 5
2. Disconnect your phone, and close Outlook on your PC. Now find scanpst.exe on your PC (installed with Outlook) and run it to scan and fix your .pst file.
3. Re-connect your phone, now add the options 1 by 1. I'd start with Notes, then contacts and calender. See if running scanpst.exe fixes the problem. If you're luck, you could be out of the woods by now.
4. If you get the same error after adding a particular item in option, that help you isolate where the problem is. Look at the entries in that item (calender, contact, notes etc) and see if there's anything that casues the problem. Relocate the items if necessary and add them 1 by 1.
5. If everything fails, or if you don't even care about the programs you've installed on the phone, just do a hard-reset (hold down green + red button at the same time, poke the reset button while still holding down the buttons, and press "select" when the messge appears on screen) and connect the phone to the PC and see if it syncs. If your phone can't even sync fresh after a hard-reset, send the phone back for repair.
I know from my experience, moving the contacts and adding them 1 by 1 got me out of the woods 1 time, and the other time I had to do a hard-reset ... good thing I backup my device weekly.
Good luck!
My bet is that you have a bad USB cable.
I have definitely seen the exact error messages and problems you describe with a HTC Universal.
number16 said:
First of all, not being able to find your device is 'normal' ... until you've made an activesync connection, you won't see your device.
Now, for your activesync problem, do you see an error code? Like 80004005 or 80006007?
It's a pretty common problem for activesync, but from my experience it seems to pop its ugly head a lot more often for WM6 devices than the older OS, like the 'tried and tested' WM2003SE platform.
There could be many causes for this. I'd suggest going through the following steps to try to fix it:
1. Disable all the items under Option (calender, contacts, notes, everything) and see if it can be connected via Activesync. If it can't, you're really screwed ... go to step 5
2. Disconnect your phone, and close Outlook on your PC. Now find scanpst.exe on your PC (installed with Outlook) and run it to scan and fix your .pst file.
3. Re-connect your phone, now add the options 1 by 1. I'd start with Notes, then contacts and calender. See if running scanpst.exe fixes the problem. If you're luck, you could be out of the woods by now.
4. If you get the same error after adding a particular item in option, that help you isolate where the problem is. Look at the entries in that item (calender, contact, notes etc) and see if there's anything that casues the problem. Relocate the items if necessary and add them 1 by 1.
5. If everything fails, or if you don't even care about the programs you've installed on the phone, just do a hard-reset (hold down green + red button at the same time, poke the reset button while still holding down the buttons, and press "select" when the messge appears on screen) and connect the phone to the PC and see if it syncs. If your phone can't even sync fresh after a hard-reset, send the phone back for repair.
I know from my experience, moving the contacts and adding them 1 by 1 got me out of the woods 1 time, and the other time I had to do a hard-reset ... good thing I backup my device weekly.
Good luck!
Click to expand...
Click to collapse
Hi number 16,
Could you tell me where exactly are located the *pst. files? When I try to run scanpst.exe, it tells me to browse to the respective file, but I can't find it.
Thanks a lot.
The .pst file is the Outlook data file. Close outlook first, and right click on the icon to go to "Properties". From there you can see the location of your current .pst file location.
number16 said:
First of all, not being able to find your device is 'normal' ... until you've made an activesync connection, you won't see your device.
Now, for your activesync problem, do you see an error code? Like 80004005 or 80006007?
It's a pretty common problem for activesync, but from my experience it seems to pop its ugly head a lot more often for WM6 devices than the older OS, like the 'tried and tested' WM2003SE platform.
There could be many causes for this. I'd suggest going through the following steps to try to fix it:
1. Disable all the items under Option (calender, contacts, notes, everything) and see if it can be connected via Activesync. If it can't, you're really screwed ... go to step 5
2. Disconnect your phone, and close Outlook on your PC. Now find scanpst.exe on your PC (installed with Outlook) and run it to scan and fix your .pst file.
3. Re-connect your phone, now add the options 1 by 1. I'd start with Notes, then contacts and calender. See if running scanpst.exe fixes the problem. If you're luck, you could be out of the woods by now.
4. If you get the same error after adding a particular item in option, that help you isolate where the problem is. Look at the entries in that item (calender, contact, notes etc) and see if there's anything that casues the problem. Relocate the items if necessary and add them 1 by 1.
5. If everything fails, or if you don't even care about the programs you've installed on the phone, just do a hard-reset (hold down green + red button at the same time, poke the reset button while still holding down the buttons, and press "select" when the messge appears on screen) and connect the phone to the PC and see if it syncs. If your phone can't even sync fresh after a hard-reset, send the phone back for repair.
I know from my experience, moving the contacts and adding them 1 by 1 got me out of the woods 1 time, and the other time I had to do a hard-reset ... good thing I backup my device weekly.
Good luck!
Click to expand...
Click to collapse
Hi number16
Thanks for your suggestions but I had already tried steps #1 to # 4. After that I had deleted all the relationship.
Now at present I don’t have any relationship for my device to PC.(When I had plug-in my device and tried to sync through ActiveSyc 4.5 it will show me Guest or new name for relationship.)
On some different forum they have some kind of problem there it was suggested to delete the Windows/ Temp folders files so that it will resolve the above problem.
Any think else you would like to suggest.
Hope somebody help me..
Cheer's
Sandi
leondaphillips said:
My bet is that you have a bad USB cable.
I have definitely seen the exact error messages and problems you describe with a HTC Universal.
Click to expand...
Click to collapse
Hi
As I connect my device to PC ActiveSyc was automaticly runs and tried to get relationship but unfortunatly not able to sync.
I am sure my USB Cable is in good condition because I am able to transfer files from Device to PC or vise verse.
any thing else you would like to suggest.
Sandi
Saisan said:
Hi
As I connect my device to PC ActiveSyc was automaticly runs and tried to get relationship but unfortunatly not able to sync.
I am sure my USB Cable is in good condition because I am able to transfer files from Device to PC or vise verse.
any thing else you would like to suggest.
Sandi
Click to expand...
Click to collapse
Have you *tried* another USB cable?
(I know, I know... but a cable that fails to sync can transmit data, I have seen this - it is strange but true).
Also
you may inadvertently have disabled a network connection on your PC. If you connect you should see a network icon showing like it is trying to obtain an ip address. If you disable that by accident it can also prevent connections but I still think you should try a new cable then check your network connections
Yours
Leon
leondaphillips said:
Have you *tried* another USB cable?
(I know, I know... but a cable that fails to sync can transmit data, I have seen this - it is strange but true).
Also
you may inadvertently have disabled a network connection on your PC. If you connect you should see a network icon showing like it is trying to obtain an ip address. If you disable that by accident it can also prevent connections but I still think you should try a new cable then check your network connections
Yours
Leon
Click to expand...
Click to collapse
leondaphillips;
It is something Strange!!! well I will try out this solution hope it will work.
I will let you know in same post.
Cheer's
Sandi
hey i had this problem, turns out my firewall was blocking it, try turning off your firewall.....
Saisan said:
leondaphillips;
It is something Strange!!! well I will try out this solution hope it will work.
I will let you know in same post.
Cheer's
Sandi
Click to expand...
Click to collapse
Hi leondaphillips
I had tried to connect my device with new*** USB Cable.
but same thing happened it was showing same error message.
Also can;t create relationship.
help is required urently
Sandi
cones said:
hey i had this problem, turns out my firewall was blocking it, try turning off your firewall.....
Click to expand...
Click to collapse
hi cones
I had checked with Windows Firewall it shows me status OFF.
Is there were anything else I need to check?
what you exactly did when you have this problem? how it resolved can you explain on this?
Waiting for your post.
Sandi
Hey Sandi!
Have you tried unchecking the option under Settings\(System or Connection)\Usb to PC ?
Also, have you looked the pins of the miniUSB port? Are they in good shape?
Regards!
kokotas said:
Hey Sandi!
Have you tried unchecking the option under Settings\(System or Connection)\Usb to PC ?
Also, have you looked the pins of the miniUSB port? Are they in good shape?
Regards!
Click to expand...
Click to collapse
Hi kokotas
Thanks for your reply.
well I had checked below things.
under Settings\(System or Connection)\Usb to PC = checked status.
I had took new *** USB Cable*** and tried to reconect but it won;t work out.
now I am worried I am unable to syn my device to my PC.
Uregent help required.
Sandi
1. Try:
Under Settings\(System or Connection)\Usb to PC = UNCHECKED status.
2. So you've tried a new cable and nothing changed! But I told you about the miniUSB port in your phone! Do you see any broken, twisted pins in there? I'm telling you this because I had my phone's pins broken and I have no connectivity via usb anymore!
Regards!
One final thought
Hi Saisan
I would counsel that you should try another PC first.
Next step:
Unplug your device...
Uninstall Activesync, remove the registry keys for the program and reboot. Download the latest release of ActiveSync and install that.
I would also suggest you could do worse than enable "SHOW_HIDDEN_DEVICES" in device manager and remove all greyed out items under USB in device manager (WITH YOUR DEVICE NOT ATTACHED) then reboot and reconnect your device.
Failing that you probably have either a connectivity issue (physical cables or connectors) or you have a logical connection issue (I think there is a possiblity that you have inadvertantly disabled a network connection).
When you connect a WM6 device it creates a new network connection which generally appears in the system tray. If you disable this (right click disable) active sync will stop working.
If you go into your network connections folder and re-enable any items that are disabled it should work. PROVIDED YOU HAVE TURNED OFF WINDOWS FIREWALL FIRST...
It does sound like a physical cable or connection problem though.
Hope that helps
Yours
Leon
kokotas said:
1. Try:
Under Settings\(System or Connection)\Usb to PC = UNCHECKED status.
2. So you've tried a new cable and nothing changed! But I told you about the miniUSB port in your phone! Do you see any broken, twisted pins in there? I'm telling you this because I had my phone's pins broken and I have no connectivity via usb anymore!
Regards!
Click to expand...
Click to collapse
hi kokotas
I had goen throught the steps:
Under Settings\(System or Connection)\Usb to PC = unchecked.
and checked the pins are not broken and twisted but unfortunatly it is giveing me same error.
I think I will rediscribe my issue. I am able connect my device but unable to syncronize it .
Problem: I have HTC Touch (Black one) P3450 from last few days while I
connect my device to PC i am getting below error message.
error: "Synchronization cannot be completed successfully. Reconnect
your device and try again. If the problem persists, see the Microsoft
ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop
computer."
I hope now it was clear.
Cheer's
Sandi
leondaphillips said:
Hi Saisan
I would counsel that you should try another PC first.
Next step:
Unplug your device...
Uninstall Activesync, remove the registry keys for the program and reboot. Download the latest release of ActiveSync and install that.
I would also suggest you could do worse than enable "SHOW_HIDDEN_DEVICES" in device manager and remove all greyed out items under USB in device manager (WITH YOUR DEVICE NOT ATTACHED) then reboot and reconnect your device.
Failing that you probably have either a connectivity issue (physical cables or connectors) or you have a logical connection issue (I think there is a possiblity that you have inadvertantly disabled a network connection).
When you connect a WM6 device it creates a new network connection which generally appears in the system tray. If you disable this (right click disable) active sync will stop working.
If you go into your network connections folder and re-enable any items that are disabled it should work. PROVIDED YOU HAVE TURNED OFF WINDOWS FIREWALL FIRST...
It does sound like a physical cable or connection problem though.
Hope that helps
Yours
Leon
Click to expand...
Click to collapse
Hi leon
Thanks for your advice. but I had tried this think already.
I had reinstalled Activesync 4.5 on new machine and tried to get sync.
I think there were some logical connection issue on which I am unable to create the relationship with my device from PC.
I had also tried to delete all the pervious relationship's and reconnected the same.
On some other forum it was suggested to delete the files from Windows/Temp directory from Device. but in HTC Touch when I connect the device it will automatically start activesync and it was connected but not sync.
shows message:
error: "Synchronization cannot be completed successfully. Reconnect
your device and try again. If the problem persists, see the Microsoft
ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop
computer."
please help in this regards.
Cheer's
Sandi
Hi Sandi,
Have you found a solution yet?
I've been facing the same problem for sometime now. Additionally, all files on my touch have become read-only. I can't copy, move or delete any files on the phone.
Ok this is starting to annoy me now.
Every time I boot up my phone, it IMMEDIATLY wants to connect. Obviously, since I haven't giving my password in, so no phone service is available yet, it fails.
So every single time I boot my phone I get to see this message (see picture below). The only way to get it gone, is to press Negeren (Ignore).
Is there a solution that doesn't immediatly wants to connect, but waits with connecting when the phone actually has service to connect?
Thanks, Lennart
(Quick translation of the picture: The modem on the other side has disconnected. Tap settings to check the connection settings and change if neccesary)
Same problem here ...
Don't want to irritate you guys by bumping, but really wondering if anyone has a solution for this.
Or even the same problem?
Thanks
I think that the problem is My location, which can't be full disabled.
Each startup My location trying to detect phones location.
For me i have "Select Time Zone" after each startup after connection established
How to fix - don't know
There is a way to disable MyLocation, using BsB...
Hmm, don't want to use an option that requires total disable of another program
Hi,
Any solution?
I got windows 7, when i connect the hd2 notices charging(?).. at least a sound is played and some charging icon
Pc doesnt show any connection at all.
reg setting correct (proxy thing under windowsphone bla)?
set the time and date correct on phone?
Time and Date is correct now, what do you mean by reg?
As I can't access the phone, I can't change reg either.
btw charging doesnt work?
Open up device manager and check if you have an unknown device, if you do just right click and update drive, and select auto install.
I had the same problem as you and after doing as explaind all works, zune finds the phone and all is well.