Database Users

T-mobile lead times: Whats going on??

Hi,
Ordered a Vario 2 from a T-mobile store about 4 weeks ago - still out of stock. Tried to order on-line, order was processed successfully but then had a follow up call saying its out of stock.
I really need to get off my current tariff so hope they sort something soon!
Is anyone else in this position/has anyone else managed to obtain a phone in the last month? Any T-Mobile insiders have an idea when your getting some?
Thanks,
Paul

Yeah i have ordered one on monday. Still no news os still waiting. Let us know whey u receive one.

just to upset u all. i ordered mine online on last tuesday, and got it the next day been playing with it ever since.

Hi there, if it's t-mobile UK you are referring to I ordered mine 12 days ago online and received it the next day. I was told on two occassions when I called them that they were out of stock, but one day I rang they had 500 odd in stock. That is when I rushed my order through online.
This would mean I had mine when your order was waiting. I'd ring them and play hell if I were you.

Thanks for the tip off g00nerz. I guess there possibly working through a back log of orders, that said, I am not impressed at having to wait a month when other people have got one very quickly - I'm going to give them hell tomorrow!
Many Thanks.

I ordered my vario ii through t-mobile direct from my holiday in spain on monday 8th october and it arrived at my home in the uk the next day.....
these are rushing out of stock so fast, so it you can grab one, get it fast...

This has really annoyed me - thinking of choosing a different carrier - its ridiculous to wait 4 weeks for a phone - the store hasnt even given me a courtesy call. I know they're in short supply but I've ordered two in the last month and neither has been sent!
Thanks for letting me know the "state of play"

Hi All,
Rang Tmob this morning inquiring the status of my order and apprantly the update is that there are component shortages (did nto say what components) but the long and short of it it that the phone will now not be available until the end of the month !!!
So i guess we will still be waiting a while then !!

I spoke with T-Mobile yesterday as I was expecting a swap out unit today. It appears that the current batch they have in stock is being held back for quality checking. I had a problem with mine (another replacement received Monday) which indicated that the manufacturer (HTC) has not carried out the vendor specific setup properly (ie keeps asking for a network unlock code). I can only assume other stock units have got the same problem.
PaulB

Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...

mr_Ray said:
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
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On t-mobile.nl it's stil availlable! (with pop-up: long delivery time)

Forget T-mob NL, I ordered mine on Oct 3, 2006 and no delivery until now.
smarty77 said:
On t-mobile.nl it's stil availlable! (with pop-up: long delivery time)
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mr_Ray said:
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
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I wouldnt worry about that, it disappears and re-appears all the time! When I went to sign up for a web and walk tarriff the other week the only phone it would offer me (and put in the basket!) was a v3 razr - in pink! Phoned customer services and they said that the website was in the process of an overhaul and hence it was in error.

Tell a lie, just checked my e-mail and its been dispatched -- hoorah! Should be here before 1 tomorrow apparently.
Maybe the MD of T-Mobile reads the Hermes message board?!

mr_Ray said:
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
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Since T-mobile introduced the new WebnWalk tariffs on Oct 1st 2006, the Vario2 has flown off the shelves becuase the handset doubles as a USB modem for laptops and the WNWPlus is a better package than anything Vodafone or Orange offer with their data cards. This is why I bought one to try out for my company, I know of another company that bought 31 for their sales staff in one hit and more of my customers are doing the same having been pleased with what I've told them already.
T Mobile takes the phone off the website when they sell out which accounts for its dissappearance. I must say though as a business customer the service is fantastic, everytime I have called CS I have got through in under 2 mins usually it takes a few rings once I have got through the menu system to the right department and am very pleased with it. I've got my TT6 installed with my GPS236Slim receiver, can take calls whilst its plugged in to my laptop as a modem and Remote Access (Terminal Server) is usuable even when not in a 3G cell so I'm in heaven and it works on the norfolk broads of all places!!!!!

Ah that's not so bad, then. Never having used T-M before I didn't expect that. I would have thought that just marking it as not currently in stock would be a better option that pulling it, but maybe that's just me.
I guess I just check the site to see when it reappears, then!

Awesome. I just had a call from T-mobile UK. The Vario 2 is now in stock and I can order one for delivery tomorrow.
I had to check on some things so called back, spoke to someone else, and suddenly they've not been in stock today and won't be available until next week.
Mr. left hand and Mr. right hand need to get talking, I think.

T-mobile told me that they'l have them in stock this week when rang them last week. I've just come off the phone from t-mobile and they've just told me they had no idea when they'l have them in stock and to try next week...... wtf cant they get their act together. I've never known anything like it... if only orange or vodafone matched the web n walk tariff then i'd be off like a shot!!! (i think its ony a matter of time) if anyone from T-Mobile is reading this "this get your act together".

Just rang T Mob again and this time not end of the month but "we have no clue when they will get them in." So my response well for the inconvience are you willing to throw in a free SD card or something else ? Oh No sir we are not allowed to do that. Ok then thanks for your call !!
WTF!! what do they mean no clue. Why accept orders when u know you can fulfill them ??
Anyway just an update for you folks! Dont except the vairo II anytime soon. (I hope i am wrong) !

oac966 said:
Just rang T Mob again and this time not end of the month but "we have no clue when they will get them in." So my response well for the inconvience are you willing to throw in a free SD card or something else ? Oh No sir we are not allowed to do that. Ok then thanks for your call !!
WTF!! what do they mean no clue. Why accept orders when u know you can fulfill them ??
Anyway just an update for you folks! Dont except the vairo II anytime soon. (I hope i am wrong) !
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My vario comes tomorrow... I live in The Netherlands.
T-Mobile in the netherlands had also problems with the vario II stock. But after 2 weeks its solved and they do delivery's from monday!

UK: In stock at Vodafone

Hi guys
Went to 02 shop today in Chester to see if any news: The staff hadnt even heard of the X1.
Went round the corner to Vodafone expecting the same thing but imagine my suprise when I was told it was in stock. Within 30 minutes I had purchased my new X1!
Yet to have a proper play but smaller and lighter than I imagined.
Andrew

Locked or unlocked?

5th of November...
Thats when most dutch shops should have the Xperia. Atleast my local Belcompany store will have it..

Branded or not?

From the pics posted on other forums, it's branded, but not that big a deal.
http://www.nullpacket.co.uk/X1_1.JPG
http://www.nullpacket.co.uk/X1_2.JPG

miky7 said:
Branded or not?
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Zaim2 said:
From the pics posted on other forums, it's branded, but not that big a deal.
http://www.nullpacket.co.uk/X1_1.JPG
http://www.nullpacket.co.uk/X1_2.JPG
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Thanks for the photos, but apart from the appearence the big question is if they have messed up with the rom.

Now we see where the dealy has come from! Making all the crap boxes and literature to acompany the naf Vodafone logos phone with its bloated Vodafone crappy ROM.
When will service providers learn its not what the end user wants?!?!?!

ajbartley said:
Hi guys
Went to 02 shop today in Chester to see if any news: The staff hadnt even heard of the X1.
Went round the corner to Vodafone expecting the same thing but imagine my suprise when I was told it was in stock. Within 30 minutes I had purchased my new X1!
Yet to have a proper play but smaller and lighter than I imagined.
Andrew
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weird, I went into the vf store in chester yesterday and they only had the dummy phone in, that was about 11.30, they didn't know when they were having a delivery but guessed it would be tuesday,they must have had a delivery after I left, you jammy git .

vinokirk said:
Now we see where the dealy has come from! Making all the crap boxes and literature to acompany the naf Vodafone logos phone with its bloated Vodafone crappy ROM.
When will service providers learn its not what the end user wants?!?!?!
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Click to collapse
The two pictures of the Vodafone X1 above were taken by me yesterday. I really don't think they've messed with it much at all branding-wise. The Vodafone logo is black and doesn't stick out like the red one would have, an unbranded X1 just has "X1" written in that space, so it's not a huge change.
They've pre-loaded a few 'applications' which are mainly links to open Vodafone Live and their data-powered GPS site. Apart from that and a few bookmarks in Opera/PIE, I don't see too much to complain about, it still has the HTC apps like the streaming media player, sim manager, A-GPS data downloader, etc.
The Google panel is called the Vodafone panel, but the only real change I think is the inclusion of a few link to the Vodafone Live site and Mobile TV (streaming 3G video from Vodafone).

Difficult choice, Vodafone definitely in stock, but their 12 month contracts are rubbish:
http://shop.vodafone.co.uk/mobile-phones/pay-monthly/sony-ericsson/X1/
But T-Mobile just said they will definitely get it, but have no date yet.

Went to Vodafone and had a look at the dummy model, its tiny! I was expecting it to be bigger The keys are not too easy to type on. I had a look at a silver dummy and I really liked it, they had no stock of black or silver just the silver dummy.
They also dont sell it sim free but that dont matter as they had none in stock anyway!

I'm in a quandry as my local Vf shop is offering just the phone for £350-400! They have some on delivery tomorrow and I'm wondering wether to reserve one. My problem is that
I'm 9 months into an 18 month contract (T-mobile Flext) and so I cannot use a locked phone. Does anyone know whether the Vodafone Xperia's are locked or not?

Cazbuh said:
Does anyone know whether the Vodafone Xperia's are locked or not?
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Pretty sure Vodafone stopped locking all phones 12 months ago. Anyway my Vodafone X1 has just accepted my Orange Wednesday SIM so you should be in luck

They have them in stock in carphonewarehouse as well both on o2 and orange. This was in the brent cross shopping centre one that is though. Not too small and not too big just the right size got mine coming soon too. Although the salesman was pretty stupid saying not to buy it and was trying to sell me the blackberry claiming the sony ericsson x1 was full of bugs?!?!? i set him straight though!

The mystery deepens!
I spoke to vodafone customer services who said the phone was probably locked and only available on a contract (despite the shop having offered it for £350-400 on its own).
I don't want a contract with O2 or Vodafone so I'm going to try one last visit to the shop tomorrow morning and if that is unsuccessful then I'll get it through play (£499.99 & free delivery), SuperGPS or Handtec (next day delivery!).

Cazbuh said:
I spoke to vodafone customer services who said the phone was probably locked
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Wrong, as I've said up above none of their new phones are locked, and MY Vodafone X1 is running fine with my Orange SIM
and only available on a contract (despite the shop having offered it for £350-400 on its own).
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Possibly hit and miss with each shop and their targets etc however even if they did sell it SIM free it's likely to be more (about £500).

My carphonewarehouse said its not out for a couple of weeks yet :O the ejits...
I only asked the vodafone shop if they did it sim free, I didnt ask them specificly if they sold just the phone on its own(but stil with crappy vodafone branding).
I would be willing to have a vodafone branded unlocked handset for £350 rather than an unbranded unlocked handset from clove play etc for £500.
This is an avenue i hadnt even thought of!

foaf said:
Difficult choice, Vodafone definitely in stock, but their 12 month contracts are rubbish:
http://shop.vodafone.co.uk/mobile-phones/pay-monthly/sony-ericsson/X1/
But T-Mobile just said they will definitely get it, but have no date yet.
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Has anyone tried bargaining with Vodafone on the phone or in store? Someone in the Touch Pro forum managed to get a free Touch Pro on a 12 month contract at £42.50 per month. Not sure if it was a business or consumer contract.
Trouble for me now though is that as this phone has taken so long to come out I'm now torn between the X1 and the Touch HD. Why couldn't SE get it shipped like the iphone, as you have to hand it to Apple for being able to get the phone in the shops six weeks after launch.

jamiemag said:
Has anyone tried bargaining with Vodafone on the phone or in store? Someone in the Touch Pro forum managed to get a free Touch Pro on a 12 month contract at £42.50 per month. Not sure if it was a business or consumer contract.
Trouble for me now though is that as this phone has taken so long to come out I'm now torn between the X1 and the Touch HD. Why couldn't SE get it shipped like the iphone, as you have to hand it to Apple for being able to get the phone in the shops six weeks after launch.
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yes I got a deal with vodafone retail. I asked them if they could match onliine vodastore on a 12 month contract and they said yes. I originally wanted the 45 per month deal with 900 mins and 500 texts and handset 100. He could only find 750 mins 250 texts which I said I didn't want. we finished off on 600 mins and 500 texts for 40 a month and 100 for the phone, which is a saving of 50 compared to online and got the phone there and then.

has anyone found any better deals than the ones on the vodafone website ? if i remember, the operator's deals are usually amongst the worst around ?
i'm looking for a 12 month contract but the vodafone site only allows unlimited internet and all the other goodies on 18 month contracts. grrrrrrrrrrrr.

Vodafone HD2 vs. Vanilla HTC HD2

Hi - hoping someone with a HD2 from Vodafone can help me!!
I pre-ordered a HD2 from an online retailer ages ago and it arrived the other week (obviously one of the first batch officially into the country).
However, in the meantime I'd also signed up to one on my existing Vodafone contract as soon as I realised they were offering them, as they gave me a good deal (ie. not the £££ handset cost!). Trouble is this one hasn't yet arrived, and I'm today told that VFs expected delivery has been delayed yet again.
My retail supplied one is currently sitting at my house as yet unopened. I was going to chuck it on eBay and hopefully get either what I paid for it or maybe even a slight profit (demand etc). However I'm getting increasingly impatient about my Vodafone one still not having turned up. I'm very tempted to do it the other way round and open up/use the one I've got, then stick the one from Vodafone on eBay when it does eventually turn up.
So my question: are the ones from Vodafone identifiable in any way? Branded? How about even the packaging and/or included documentation - is this Vodafone branded? If it is then I guess I'll just have to wait as I know it'll be harder work to get rid of the Vodafone branded handset as opposed to a retail one; however if not then I might as well with nothing to loose!
Thanks in advance, Simon

I have a Vodafone HD2 and there is no Vodafone identifiable things on it in any way. Vodafone hasn't made any alterations to the rom, well in actually fact you can't even tell you got it from vodafone other than the fact that they also send you a vodafone sim.
I'm loving mine, and it is also is sim unlocked.

gaiden0000 said:
I have a Vodafone HD2 and there is no Vodafone identifiable things on it in any way. Vodafone hasn't made any alterations to the rom, well in actually fact you can't even tell you got it from vodafone other than the fact that they also send you a vodafone sim.
I'm loving mine, and it is also is sim unlocked.
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Excellent - thanks for taking the time to reply!
Means I can crack open the one I have at home and then just eBay my Vodafone one when it *finally* turns up!!
Thanks again..

Does anyone know who the flagship network operator will be for the desire HD?

THinking of getting the DHD on my network Orange when i'm due for an upgrade in October and i was wondering if it will actually be available? Does anyone know what the flagship network will be?
Please don't say o2 lol, i hate those buggers.

As far as I know, Vodafone is going to be the "flagship". HTC seemed to be bigging them up a lot at the launch event.
Orange and T-Mobile are getting the phone too, but they didn't get a mention.
O2 so far aren't even getting the phone at all!

3rd party online stores are offering the HD on T-Mobile, Orange, O2 and Vodafone...always best to get from a 3rd party as to not get a crap branded handset!!

EddyOS said:
3rd party online stores are offering the HD on T-Mobile, Orange, O2 and Vodafone...always best to get from a 3rd party as to not get a crap branded handset!!
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Yep, that's what I did with my TP2 and is what I'm doing with my HD

I have it ordered from a 3rd party on Vodafone. I wonder because it will be the first shipment will it have all the Vodafone crap on it or touch wood it will be sim free ??

Depends where you get it from and whether you're first shipment or not.
When I ordered my TP2 from mobilephonesdirect I was first shipment and Voda didn't even have theirs yet - so I got an unbranded one.
I don't know if somewhere down the line Voda got their stock and MPD started selling from Voda stock rather than sim-free stock...
I expect at this stage all stock that doesn't come direct from an operator will be unbranded and sim-free.

I ordered it from here immediately once they started taking orders so i should be in the first shipment - http://www.mobiles.co.uk/htc-desire-hd.html
Here's hoping its sim free then m8

I've just sent Orange an email asking about a release date. I'll post back when I hear something.
I never use a 3rd Party. Insurance is 6.00 a month on Orange. They replace the phone the next day usually no questions asked.
If you buy 3rd party you cannot insure your phone direct. You end up paying about 10.00 a month then if you want to claim they try everything to get out of helping you.
In my experience always buy direct. I know the branding is a pain. Custom Roms get rid of the bloatware. A small badge you can put up with.
If you buy a 3rd party phone the main operator will always tell you to contact who you bought your phone from if there's a fault.
That's where you will start having problems.
Sent from my HTC Hero

I phoned Vodafone about my TP2 when I got it asking if I can have insurance put on through Vodafone rather than via the reseller and they said "Yep no problem" and put it on for me! Not had to use it, but just saying...

That's good maybe it's just Orange. I got a phone from Phones 4 you years ago and Orange wouldn't touch me on insurance. I just like to deal direct because I get really good loyalty discounts.
Sent from my HTC Hero

I know what you mean. When I upgraded from my K800i to my TyTNII Orange were really really great at giving me a good deal.
I actually used to work for Orange about 4 years ago, and I still have a warm place in my heart.
I'm defecting to T-Mobile this time so I can take advantage of Everything Everywhere, makes me feel like I'm getting closer to Orange again.
Orange Care was by and large one of the best aspects of their service. I used it on my old SPV M2000 which I crushed on the day I got it by tripping over a rope fence. Problem I had was that they had none to replace it with so I got stuck with an SEP910i - which was no replacement for the M2000. There was a big scandal about it and the media got involved and in the end I got a brand new M2000.
I would have stuck with Orange for my TP2, but it was going to take a couple of months for it to be available on Orange whereas I could get it on Vodafone instantly, and I was so fed up with my TyTN II that I begrudgingly jumped ship. Not that Vodafone have caused me any problems. Orange just had a bit more of a personal touch. Vodafone is very corporate and don't seem as 'fun' as Orange are.
My work Treo Pro is on Vodafone anyway, so it's no loss
Wow, I ended up talking a lot there.

Orange are not ideal as they tend to mess with the handset too much for my liking. I did mention this in another thread but orange don't seem to have any information on DHD, one of the sell reps even suggested they might not even get it at all!!
mobilphonesdirect.com are quite good they have confirmed handset will be sim free and are offering the cheapest deals. Ordered mine today expected to get it on he 7th October, wait and see.

I'm pretty sure orange will get it since they're merged with T-Mobile. I read that they'll be rebranding around 2012 too. I can't imagine orange not getting it, it would be a mistake on their part in my opinion.

[Q] t-mobile UK logo on Desire HD or not?

I've been with o2 now for about 8 years and to be honest I can't fault their service. However, noticing they won't be offering the Desire HD (I have a Desire at the moment) I have been looking around, and notice t-mobile will be doing some pretty good deals. That, coupled with the recent news you can now use Orange's network, makes it all the more tempting. My question though, being a t-mobile noob, is will they slap a 't-mobile' logo somewhere on the phone? Would much rather have one with no branding but if that's what you have to accept to get an awesome phone and a considerably lower bill.. I'll take the plunge. Apols if this is mentioned elsewhere.
Cheers in advance
amczee

amczee said:
I've been with o2 now for about 8 years and to be honest I can't fault their service. However, noticing they won't be offering the Desire HD (I have a Desire at the moment) I have been looking around, and notice t-mobile will be doing some pretty good deals. That, coupled with the recent news you can now use Orange's network, makes it all the more tempting. My question though, being a t-mobile noob, is will they slap a 't-mobile' logo somewhere on the phone? Would much rather have one with no branding but if that's what you have to accept to get an awesome phone and a considerably lower bill.. I'll take the plunge. Apols if this is mentioned elsewhere.
Cheers in advance
amczee
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I very much doubt there will be branding on the phone itself, like 99 percent no... But if you buy direct from tmob you might have a crappy t-mobile rom on the phone, always best to buy offline or contract at carphone warehouse, or online with mobiles.co.uk or mobilephonesdirect.co.uk
JD

The ROM I can deal with, don't intend to keep the stock ROM going for long but thanks, will check those sites out

I'm 99% sure their won't be any logo. Bought desire from them and there were no markings at all, unlike Vodafone and orange. Only when you boot up the phone then T-Mobile logo appears which is the norm for all network issued mobiles. If you don't even want that then try mobilephonesdirect.com who issue unlocked mobiles with their contracts.

Why do you not get it through this site as they are offering it on O2 if you want to stay with them -
http://www.mobilephonesdirect.co.uk/Brands/HTC/b509/n442/p83978.aspx#tabsAnchor
If they say you cant do an upgrade change your number onto a PAYG sim and then port the number across

The regular Desire from T-mobile didn't get any hardware branding. So I assume the Desire HD will be the same
There were only light software branding such as a w'n'w icon on the internet and some deleteable bookmarks.
I am getting an upgrade from tmobile but to be sure i am gettign the DHD via Carphone Warehouse to ensure that it is unlocked/brand free.

slateac said:
The regular Desire from T-mobile didn't get any hardware branding. So I assume the Desire HD will be the same
There were only light software branding such as a w'n'w icon on the internet and some deleteable bookmarks.
I am getting an upgrade from tmobile but to be sure i am gettign the DHD via Carphone Warehouse to ensure that it is unlocked/brand free.
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+1
The only thing branded if anything will be the ROM
JD