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I recently got my HTC HD2 and I tried to add all of my contacts from my old phone and sync them to facebook to get contact photos. While some of the people worked fine and I got the photos and the birthdays, for some I got no information at all.
This is annoying because it is mainly those that I would like to add to my favourites that do not recieve their profile picture or birthday or any information.
I've searched this forum for a similar problem but could only come up with problems with earlier builds. This seems to be a problem for some people running the palm pre as well.
Interestingly if I use the facebook app I also cannot get the profile pictures for these people either.
Is it a privacy settings thing, or am I doing something wrong?
This is the same on my HD2 and my HTC Hero as well.. maybe facebook need to fix something?
Anyone else having this problem?
Yes I had this problem.
Think it is more of a problem with facebook mobile to be honest.
I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps
ahh you sniped this comment in just before i posted kanesw
yea that works for me too.
I've tried that, when i click on the download button the option just stays greyed out. (the facebook profile option) I can see it trying to find the data but it doesn't work.
I've the same problem with some contacts, you can link it to the fackbook contact but it just won't download any info about them. Works fine for most facebook contacts.
kanesw said:
I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps
Click to expand...
Click to collapse
I've tried this but the facebook profile option is greyed out after i click the download button. I can see it trying to get the photo but it doesn't manage it.
You dont have to click the download icon, just leave it for a minute or so and see if it downloads it
I've found the above usually helps and if it doesnt I deleted the contact and remade it and linked it and then it worked.
I've tried everything and I still can't get some of them to work. I also can't get their albums to work or their birthdays, and they don't have a profile picture when using the facebook app either. Must be a problem there somehow.
I've noticed when I go to link a contact to a facebook profile the friend is missing. I have 400+ friends and it only shows me as having 235 friends when it goes to find the contact. I'm not sure if this is something to do with users having privacy settings on facebook and not showing up or what. However I too have several contacts with no link to facebook as they are not listed as facebook contacts thru the HTC facebook link app.
There is a privacy setting in facebook that allows users to stop other apps using their details. I guess its that as i have friends i know are on facebook but dont show up.
Definitely a privacy setting in some cases. I have a couple of friends whose profile pictures never show and I know from talking to them that they're all using the 'don't use my picture in external applications' option.
that sucks man, i have the same problem here. I guess the only way is to convince them to turn that privacy setting off, i absolutely LOVE the fact that our HD2 can grab the info from their facebook pages, it looks so cool
Settings > Privacy Settings > Applications > Settings...
They need to tick Profile picture there and tick anything else you want access to via the HD2.
Also is there any way to actually save the contact pics into outlook. It seems that the pics only stays on he phone and the outlook is not updated after syncing.
cheers
WPY
Yes, if you use the facebook pictures application in spb mobile shell instead of sense, then the facebook picture is saved to outlook as well! Dont know why this does not work in sense, it definately should!!
in HTC Albums I can only see a facebook album from one of my friends which works really good, but that's the only one.. also the intergated updates/events don't seem to work.. thumbnails and birthdays work fine..
I can't even see my own pictures.. while I'm almost sure I've tried every facebook privacy/sharing and aplication setting I could find..
any tips are much appriciated..
EDIT: After having no luck getting it to auto update like it is suposed to i'm thinking maybe if we can change the interval that it updates (default is 2hours) then it might kick start it into working?? Bit of a stretch I know but have nothing else to try! lol
How do you set the update interval for contacts linked with facebook?
When I look at a contacts facebook tab their status is always at least a day old!
Thanks!
Slide along to manila settings click on data services..
Click on facebook logo or line, not the icon on the right..
No option to increase download interval only to allow automatic downloads.
Yeah that is already on but clearly it's not updating every 2 hours or my contacts status' would not be over a day old!!
Definetly not updating as often as it should on my phone either. Can go a whole day without automatic updates of facebook...
Yeah I only got round to linking my contatcs to the FB profiles the other day and I may as well of not bothered!! lol
In fact it appears that there is no regularity to the updates, mine has now not updated since I manually did it on the 7th!!
Ok a few days on and I can confirm that it does not update at all unless I do it manually!
This seems to work fine on my phone. I haven't actually made sure it's up to date every two hours or not, but checking my contacts their status always seems to be within a few hours.
Karlos G said:
... contacts linked with facebook?...
Click to expand...
Click to collapse
Dumb question: How do you link contacts with facebook? And do the contact photos get updated if the person changes its photo in FB?
Karlos G said:
Ok a few days on and I can confirm that it does not update at all unless I do it manually!
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Click to collapse
Are you using any sort of auto disconnect on your data connection?
murks_muell said:
Dumb question: How do you link contacts with facebook? And do the contact photos get updated if the person changes its photo in FB?
Click to expand...
Click to collapse
open up a contact and press the tab that looks like a person with a clock, then click link!
NeilM said:
Are you using any sort of auto disconnect on your data connection?
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Click to collapse
Yes i'm using Bandswitch it disconnects 3G Data if idle for 30 secs, this has not effected any of my other updates though like Twitter, Email, Weather, etc... it's just Facebook that does not update at all
Just found out why I think it is!!!
FB doesnt remember my login details, each time I open the app it asks me to login!
Like this thread: http://forum.xda-developers.com/showthread.php?p=5353521#post5353521
EDIT: Although that doesnt explain why it works if I press update?! Hmmm.....
I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse
I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!
I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.
I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?
Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?
I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.
I have a problem with facebook photos upload.
When i click on share on fackbook. The message box show
pictures are not upload...
I have sign in facebook on my phone already. But no live accounts.
Or i need live account active first?
Thank
the same problem persists for me.i even have my phone activated and have a working live ID.
maybe no one, can answer us?
well the function does work as im using it without bother, so it is either a carrier issue, facebook issue or something not setup on your phone right.
assuming you have internet access without the USB cable attached or wifi on then you can rule out carrier, facebook issues would need another phone to try, but its unlikely it would be persistant, more likely a temp glitch that should fix its self in a hour or so.
that leaves phone issues
again, assuming you have internet on your phone, id try removing that facebook pish app from the market, then remove your link to facebook on your phone, hold push to get delete option. restart and then relink your facebook account.
Next see if you have access to facebook details on your phone, friends, news wall etc, again do this without wifi or USB, use your carrier. Finally try uploading a small low quality pic and see what happens
khmerboytk said:
I have a problem with facebook photos upload.
When i click on share on fackbook. The message box show
pictures are not upload...
I have sign in facebook on my phone already. But no live accounts.
Or i need live account active first?
Thank
Click to expand...
Click to collapse
Maybe it's your internet? try uploading it up wifi and see if that works.
It working now . I just delete fb link and restart my phone and link to fb account again everything is working now... Thank u all...
I'm having the same issue right now. Happened when I switched roms. Tried unlinking Facebook and restarting phone but still won't work. Worked perfectly before. Also won't show my Facebook albums in my pic albums anymore. Any other ideas?
khmerboytk said:
It working now . I just delete fb link and restart my phone and link to fb account again everything is working now... Thank u all...
Click to expand...
Click to collapse
Did you just restart your phone or was it a hard reset? I tried unlinking and restarting my phone, but it didn't help.
Gotta bump this up again, would really like to find a solution to this.
Not sure what when wrong, but I no longer have any contact pictures, only Skype contacts have pictures now. In google pictures are still in place, they simply disappeared from the phone contacts. I have a strong suspicion that this happened after recent update of Skype... Anyone faced a similar problem? And how shell I restore pictures now???
gorbick said:
Not sure what when wrong, but I no longer have any contact pictures, only Skype contacts have pictures now. In google pictures are still in place, they simply disappeared from the phone contacts. I have a strong suspicion that this happened after recent update of Skype... Anyone faced a similar problem? And how shell I restore pictures now???
Click to expand...
Click to collapse
Have you tried to go to Contacts(People) and checked on settings which contacts are displayed? If that's not the case try to unlink your Gmail account from your phone...but that means you would have to reset.
Sent from my Nexus 4 using xda premium
I tried to go to People->Accounts-> chose my google account. There was an option to force syncing. It showed me that everything is synced now. Yet there are no pictures!
gorbick said:
I tried to go to People->Accounts-> chose my google account. There was an option to force syncing. It showed me that everything is synced now. Yet there are no pictures!
Click to expand...
Click to collapse
You have to go in to Settings>Accounts>Google, then select your account. Then hit your menu in top right corner and remove the account.
Then you re add it and it will sync up.
However removing the account will delete all messages,and other data from it.
So if you want to save the data or messages better back them up first.
somehow I was hoping there is a more elegant way of sorting this out....
This skype, it only brings more and more trouble with every next version, should have removed it years ago!
somehow I was hoping there is a more elegant way of sorting this out............
well:
1) Go to GMail contacts in your computer (not on the phone).
2) Select ALL your contacts or only My Contacts and mark them as "Starred in Android".Or even better: make a new label lets call it "repair" and mark all the contacts/my contacts as "repair"
3) The previous step forces Google to sync the contacts in GMail with the phone (with picture and all). It will take a while depending on the number of contacts that you have, so be patient and leave the phone alone while it is doing the sync.
4) After some 10 or 15 minutes (I have about 300 contacts), all the pics of GMail contacts appeared on my phone
5) Now, go you may to GMail contacts again and select ALL your contacts and uncheck the "Starred in Android" or "repair" option. Again, this will take a few minutes while GMail syncs with your phone.
I prefer to use only "My contacts" as it will be logical thats the only place with pictures in it.
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By the way. I have the idea that, as soon as you restart Skype on your Android your pictures dissappear again.
Be very careful with contacts on your phone who lost there picture. If you edit one of them on your phone it will synch to Google of course without the picture.
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So no Skype to be used?
Thanks Microsoft. But I fully understand that it is very difficult for such a small company to make decent software.
P.s. A part of this solution I stole from another forum. Unfortunately cannot find anymore where I got it from to give the full credits to.
I just copied it in my Evernote.
P.s. 2: I have a galaxy II so I suppose this thread should be under Android software.
That was a good advise indeed! I managed to restore contact pictures. Then I started skype again - and now I have no more pictures again. So I can definitely say this problem is due to skype... So now I have dilemma: either live without contact pictures, or live without skype... Nice
gorbick said:
That was a good advise indeed! I managed to restore contact pictures. Then I started skype again - and now I have no more pictures again. So I can definitely say this problem is due to skype... So now I have dilemma: either live without contact pictures, or live without skype... Nice
Click to expand...
Click to collapse
Indeed, Skype destroys the pictures.
However strange that not many people complain about this.
herpi said:
Indeed, Skype destroys the pictures.
However strange that not many people complain about this.
Click to expand...
Click to collapse
Oh yes, it is really strange that this problem is not bothering anyone... Or is it just me who have this problem?? I tried to google it, thinking that maybe there is a solution somewhere in skype settings. But I could not find anything! For the moment I just disabled contact syncing with skype via telephone settings. Let's see if it helps...
gorbick said:
Oh yes, it is really strange that this problem is not bothering anyone... Or is it just me who have this problem?? I tried to google it, thinking that maybe there is a solution somewhere in skype settings. But I could not find anything! For the moment I just disabled contact syncing with skype via telephone settings. Let's see if it helps...
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Click to collapse
Disable Skype contact synching! That's seems to solve it. Great idea. never thought about that option.
Huib
Even I had the same issue and had to disable Skype syncing so that i get the pictures back.
How can MS release the update without testing it properly!
Also, there is nobody on the internet talking about it except some few of us...i don;t know why aren't they bothered at all...as good as nobody noticed it...
seaheye documents
herpi said:
Indeed, Skype destroys the pictures.
However strange that not many people complain about this.
Click to expand...
Click to collapse
Happened to me too yesterday. Microsoft..yey!
Quick fix with ON/OFF starred contacts in android.
Definitely stop syncing Skype contacts! :good:
There's already a thread by me about it:
http://forum.xda-developers.com/showthread.php?t=2351825
I wasn't sure it was caused by Skype until just now, when I found this thread and similar thread on Skype forums - http://community.skype.com/t5/Andro...ing-all-non-Skype-contact-photos/td-p/1735257
And so do many others, probably... They don't blame Skype, I think.
i actually have the same problem.( GALAXY S4 ) it started about a week ago, contact pictures decided to dissappear, after i updated skype, im gonna try to uncheck the contact sync for skype and will report back
Sure - Skype
Same problem - HTC Desire X. After installing Skype 4 update all contacts photos (Google) disappeared. Syncing via Starred, after Skype sync photos again disappeared. Uninstall Skype 4, install 3.2 = contacts photos OK, but Skype contats synced only cca half... and without avatars.
gorbick said:
That was a good advise indeed! I managed to restore contact pictures. Then I started skype again - and now I have no more pictures again. So I can definitely say this problem is due to skype... So now I have dilemma: either live without contact pictures, or live without skype... Nice
Click to expand...
Click to collapse
LOL, I just couldn't live without skype.
But you can alter to Whats app or viber.
Recently I use Wechat. That's a instant messaging app from a Chinese firm. Convenient but still Skype holds most users.
Poly136 said:
Same problem - HTC Desire X. After installing Skype 4 update all contacts photos (Google) disappeared. Syncing via Starred, after Skype sync photos again disappeared. Uninstall Skype 4, install 3.2 = contacts photos OK, but Skype contats synced only cca half... and without avatars.
Click to expand...
Click to collapse
Did you try to change the settings IN Skype where you can opt for NOT synchronizing contacts?
That should be enough.
Skype works fine with that option switched of..
And it will show all your existing Skype contacts.
Huib