How in the world are you supposed to reliably remove the battery cover on the Imagio? On the first one we purchased at our company we struggled for 5 minutes with the manual and accidentally got it to open. Now I have my second and have been working on it for over 40 minutes and can't get the stupid thing to come off. After 5 years of working on mobile phones, I'm being bested by a battery [email protected]?!
In shear frustration, right after posting this I pushed up on the cover while prying it backwards and got one corner to pop off. I'm in now, but still curious what other people's tricks are to get it off reliably.
I'm using the end of the stylus to pop open the back of the phone. If you use the wide end it seems to pop open pretty easy, once it pops you can then take your fingernail and slide around the back of the phone to remove the cover.
I don't know what it is either... sometimes I get it right away and other times I end up yelling obscenities for about 10 minutes.
I've used a penny to open it (insert and twist), but it dings the plastic if you're not careful.
I had to exchange my Imagio, too. The cover on the first one was just getting worn down to the point where I could open it fairly easy, and now I have to start that process all over again...
I usually don't like to use ActiveSync, but I would rather deal with that than try to get that damned cover off.
Eagle6990 said:
In shear frustration, right after posting this I pushed up on the cover while prying it backwards and got one corner to pop off. I'm in now, but still curious what other people's tricks are to get it off reliably.
Click to expand...
Click to collapse
the small prong on a 110v plug works great for me and doesn't scratch the device.
Flipdog said:
I'm using the end of the stylus to pop open the back of the phone. If you use the wide end it seems to pop open pretty easy, once it pops you can then take your fingernail and slide around the back of the phone to remove the cover.
Click to expand...
Click to collapse
x2 That's what I've been doing.
Yes I tried it and it works better than anything else but still not easy to get off I am always afraid I will break it
Mine is so easy to remove, I wonder if you guys are even talking about the same phone "Imagio???", I use my finger to pop one way and another to push the other...easy enough.
Hopefully you guys have a screen cleaning cloth, one of the small ones for cleaning your monitors or other device screens.
What I do is put that over the area where the slit is....then I use a Dime and insert it into the slot. I then rotate it until I here the snap which represents the back separating....at that point I can insert my fingernails and pry it off.
This wont damage the back and makes it easy to pry off. Hope it helps.
-Chris
bastukee said:
Mine is so easy to remove, I wonder if you guys are even talking about the same phone "Imagio???", I use my finger to pop one way and another to push the other...easy enough.
Click to expand...
Click to collapse
Do don't be fooled, it is a ***** do get this damn cover off, although I will not complain because it makes it feel like a one piece device, sturdier and tougher.
Once you've popped it off a couple times it loosens up. I don't have any difficulty now opening it, I just give it a little pull on the notch and the top right corner pops out.. from there I can get under it and open the rest of it up. I don't open mine very often but my real worry is that i'll wear down to the point where it won't stay closed.
hold the phone with one hand facing your palm, with the other put your palm on the middle of the back and use your pointer finger tip/nail in the slot to pull it open. I tried this the first time and have never had a problem opening it with ease since.
Remove the battery cover is the hardest part of the phone. In fact, this is my biggest problem w/ the phone.
I'm currently using my right thumb finger nail. Slide it in near the volume and it's open. Worst case scenario, the back cover is available at VZ online store for $15 or so.
I have used some of the tips to get the cover off a little easier but this is the most difficult cover I have ever seen to get off.Thx for the cover tip
cjm2576 said:
Once you've popped it off a couple times it loosens up. I don't have any difficulty now opening it, I just give it a little pull on the notch and the top right corner pops out.. from there I can get under it and open the rest of it up. I don't open mine very often but my real worry is that i'll wear down to the point where it won't stay closed.
Click to expand...
Click to collapse
This is exactly what I do with my phone. I've tried a lot of software so sometimes the phone hang up and I have to do a soft reset. Up to now, I've opened the back cover about 30 times and now it's much easier for me to open. You should practice several times then used to it!
You don't have to take the cover off to soft reset the Imagio. You can download Singh's Tings-Soft Reset v1.00.cab and you can just push a button in the Start Menu to soft reset the phone. Or, you use the power off button to soft reset the phone. You power off the phone, then push the power off button and the phone restarts.
Simple.
Take your Stylus out and , place the tip back in stylus hole and pop the case open, works great. With your fingernail slide it around the case and it will come right off
Why are you taking the back off so often? With a soft reset app I haven't taken the back off in weeks. In the PPC forum a guy posted his fix - he drilled a tiny hole right over the soft reset button so he could reach his stylus in there without popping the cover off. Crafty!
Put your palm halfway down the back of the Imagio and then use the top of your fingers to pull out the top. While pulling press your palm into the back gently. Works perfectly.
I gotta say, I have terrible manual dexterity and I can manage to get the cover off without too much trouble. Maybe it's harder on some of these phones than others.
Related
I bought today p3600. I have however a small problem. I cannot unfortunately open the cover. therefore I can not use akku and sim card. I have fear that I make p3600 broken. i need a assistence, heelp!!
if anyone can send me some picture how to open the back cover of p3600
sorry for bad english, thanks to google
my msn: [email protected]
did you manage to open the battery cover? I have the same issue.
I must be blind, but I cannot find a way to open the battery compartment.
You slide the whole back cover up. You need to use some force, and you hear a click sound when it opens. No covers sliding of by mistake on this model
Thank you!
Finally I was able to manage. You do have to apply some force. As a first timer opening the Trinity's battery compartment, I was a bit scared, but after reading your message, I said: "let's go for it! if it brakes, I'll say it was defective" .
andreuroig said:
Thank you!
Finally I was able to manage. You do have to apply some force. As a first timer opening the Trinity's battery compartment, I was a bit scared, but after reading your message, I said: "let's go for it! if it brakes, I'll say it was defective" .
Click to expand...
Click to collapse
LOL
I also had MAJOR problems opening my Trinity...glad I'm not the only one - it was a bit embaressing ;-)
Opening the Trinity
1. Remove the stylus. This helps.
2. Use the edge created to gently push up.
3. It slides only a very short distance (2 cm) to free the back cover.
4. NO pushing on the back cover like the Prophet.
Removing the stylus does help. Thank you.
Where do you put your fingers to slide up? Does the camera slide up as well?
//edit
I found out how to open. thanks for the hints!
Glad you managed.
I think it is one of the hardest removing covers I've seen to date.
How to open the back of the HTC P3600 Trinity for battery and SIM
The HTC P3600 Trinity is a really great phone. But opening the back to put in the SIM and battery is really astonishingly difficult.
The first piece of advice I offer is if you bought the phone in a local store, go back and have a member of their staff do it! Even if it is a long drive! If it does break then they will be responsible!
But, like many people, I bought mine from an online merchant so that was not an option for me.
I regret it is difficult to provide a meaningful photo. But I hope the following description may be helpful to someone.
Ignore the very minimal directions in the user guide which simply refer to sliding the back open. This is misleading. No sliding is involved. The photo in the user guide also does not correspond to the actual back of the phone so should also be ignored. It is actually one piece of molded plastic that encompasses the entire back and goes around some of the sides too. There is no panel or section to slide or swivel open.
Also ignore the two little raised bumps low down at the back. They look like the back of the Magician. I initially expected to push downwards on them to slide the back off. Not so!
Unlike the Wizard there is no release switch, as there is no panel to open.
The back pops completely off by being levered directly backwards away from the front of the phone. Not up-down-left or right. Just directly backwards.
Like this:
|Back| <--> [Prise with force!] <--> |Front|
I recommend using a soft surface for your phone during this ordeal! Something like a big cushion or a sofa or a bed. Not a hard desk. This process will take both hands and your phone will need a soft landing if slips away from you!
The only notch to use for initial leverage is if you remove the stylus. I took out the stylus to make this notch accessible. I then used two spare Magician stylii to prise the back off. I used the handle ends, not the tips. First I placed the handle end of one stylus in the notch where the Trinity stylus goes and twisted it very hard to begin to lever the back open. Once a gap began to appear I forced the handle end of my other spare Magician stylus into the gap to hold it open. Then I found another gap to prise another place on the back open more.
By using the two stylii handles with considerable force I was able to work around the back of the phone until it popped off with a loud "clack". This was an uneasy and contradictory combination of force and care!
Fortunately, I managed to do this without damaging or denting any part of the phone. I was quite relieved as it was not easy.
It does seem the back is made of strong plastic which is sufficiently strong and flexible to stand this force! HTH.
I don't see how you people found the unit hard to open at all. You just push on the lip at the bottom of it while gripping the lip at the top front with your other hand. Took me maybe 5 seconds to figure it out.
Of course, I treat all my electronics like crap and am not gentle with them at all. You guys will have working Trinities four years from now, and mine will probably be at the bottom of a lake within a few months
mikesol said:
I don't see how you people found the unit hard to open at all. You just push on the lip at the bottom of it while gripping the lip at the top front with your other hand. Took me maybe 5 seconds to figure it out.
Of course, I treat all my electronics like crap and am not gentle with them at all. You guys will have working Trinities four years from now, and mine will probably be at the bottom of a lake within a few months
Click to expand...
Click to collapse
Witty post, mikesol! I do hope my Trinity will be working 4 years from now... but I have yet to have a handheld last a full year! You may just have your brain properly engaged, unlike me!
To be honest, it was just really absurdly hard to open my Trinity the very first time. Now I can open it quite easily just as you describe. Actually, it feels like it even has the potential to get a bit loose if I opened it a few more times (so I will open again only when essential)
I'd guess some of them come from the factory with the back on really, really tight. Perhaps yours had just enough give to make it a bit more apparent which way to pull? There was absolutely no give in mine any way I moved it first time around. It really would not have come off the way you describe that first time. Of course my fingers are puny and frail!
How do you like the phone?
different method
hi there,
I bought the p3600 yesterday in HK and first had the same problem. And because some of the methods described in this thread are definetly impossible with my model, I would like to present you my way of opening the back cover.
It really slides up. So take the p3600 and put it with the display to the hand in your left flat hand with the buttons on the side where your arm should begin.
Take your other hand and put it in the back of the p3600. you now should look like a Chinese in a temple.
Move/slide now your right hand up in the direction in with the fingers point. use some force. Thats it! I open it this way.
stucki said:
hi there,
I bought the p3600 yesterday in HK and first had the same problem. And because some of the methods described in this thread are definetly impossible with my model, I would like to present you my way of opening the back cover.
It really slides up. So take the p3600 and put it with the display to the hand in your left flat hand with the buttons on the side where your arm should begin.
Take your other hand and put it in the back of the p3600. you now should look like a Chinese in a temple.
Move/slide now your right hand up in the direction in with the fingers point. use some force. Thats it! I open it this way.
Click to expand...
Click to collapse
From what I gather here (this is a fantastic example of google translation!!! ) I think this "new method" is exactly like what was described by mikesol above. The running theme here is that you must use force to get the unit to open. Also, it is definitely a sliding motion from bottom to top - do not pry it off as has been suggested earlier! I think the camera confuses people (it looks like you need to lift the cover off around the camera - but the whole camera circle comes off as part of the back cover).
I think we can put this one to bed now.
absolutely the hardest cover to remove, but thanks to you "trailblazers" i was able to remove mine without destroying it.
I did my way
HTC Trinity just arrived. Same battery cover problem. Tried to follow advice in this thread but my big, sweaty hands could not gain enough leverage on the extremely shiny casing, to slide the back cover up. My fingers just slipped off. So here is my method. To slide the back cover up you press up (or away from you) on the bottom edge of the back casing and press down (or towards you) on the top edge of the front casing. The top edge of the front casing is maybe 5mm wide, rounded and very difficult to push against, for me at least. My method involves bracing this top edge of the front casing against an immobile hard edge while you push up on the back casing with your fingers. The immobile hard edge I used was a wooden chopping board braced against the wall. To make sure it pressed only against the top edge of the front casing (and not also against the top edge of the back casing which would stop the back casing sliding up) I used a book to next to the wooden board to raised the Trinity to the right height off the work surface on which everything rested. So....I placed the Trinity face down on the book with its top front edge braced against the edge of the adjacent wooden board and used my fingers to press upwards (towards the wooden board) on the bottom edge of the back casing. The back casing then slid relatively easily. Job done. Its not easy putting this into words. Hope someone can make sense of the above and finds it helpful.
Hi,
just another question by a lam3 user
After some day using my tytn, i noticed that the keyboard is very loose, just after locking it under the lcd.
to explain better: video
http://www.youtube.com/watch?v=Pj56htWOHEk
as you see, the keyboard is very loose just after locking it.
My device id is 640, so it is affected by some keyboard sliding problems(is a v1605)...but my question is: There is something i can do to fix this?
i tried to tighten the screws i signed here
but without significative improvement.
this is a minor issue,i think, but if i can fix it my tytn will go better in my huge hands
however, no problem if the fixing procedure involves to remove the warranty sticker up the screw, the tytn is on italy and i do not think that vodafone uk will change it
many many thanks
gtazok
The screws you've tightened are just for the housing. To make the keyboard tighter, you need to take the device apart
These 2 links explain everything you need:
http://michael-channon.spaces.live....BlogPart&_c02_owner=1&partqs=cat=Hermes+Fixes
http://www.howardforums.com/showpost.php?p=9119842&postcount=1
Good luck!
underneath your main board is 4 screws tighten those and you should be set. If not you may need to by a new housing. I hope the tighten helps though.
omg, this will really need to open all the device!
damn, there is no other way?
I couldn't really tell from your video if it is the standard loose keyboard problem you've got, but my keyboard was loose in the way that when closed it could 'fall' open pretty easily.
I used the guides above, and while it does invalidate your warranty (unless you're able to remove the warranty sticker without breaking it), it is very easy to do and put back together.
my problem is, as shown on video:
when i try to press the power button, i apply some force to my forefinger to tighten the grabbing around the phone.
when i apply this force, the upper part of the phone(the part where is the buttons of mail and iexplore) slide off the housing, and go for about 2 mm (as shown in the video).
i will like to tightnen this, to do that the phone will never slide the keyb without apply *Decent* pressure.
the keyboard,however, stay solid when fully opened, and *decent* pressure is needed to restore it from the full opening to housing closed.
was i *almost* clear? i'm very sorry but i understand that my english is a mess and really confusing, but if someone could guide me, i can do photo, pictures and so on.
thanks
gtazok
Yep, that sounds exactly the same as my problem!
The 2 links above should help, as long as you're happy to take the phone apart. If you are willing, it is pretty easy to do, but will invalidate your warranty if you still have one.
A couple of taps on the indents on the sliders with a screwdriver will make the sliders much tighter, and you can test the tightness before putting it back together.
I went a bit overboard with mine and overtightened it, but now I prefer it that way -there's no way the keyboard will slide out without some effort
StarMonkee said:
Yep, that sounds exactly the same as my problem!
The 2 links above should help, as long as you're happy to take the phone apart. If you are willing, it is pretty easy to do, but will invalidate your warranty if you still have one.
A couple of taps on the indents on the sliders with a screwdriver will make the sliders much tighter, and you can test the tightness before putting it back together.
I went a bit overboard with mine and overtightened it, but now I prefer it that way -there's no way the keyboard will slide out without some effort
Click to expand...
Click to collapse
great, that was exactly was i searched so!
but..a couple of taps...i have noticed that the indents are "stamped", there is the possibility i will break it with too much force?
and, for opening the tytn, where i can find all the needed in one pack? i live in italy, but i have no idea of what screwdriver and things must(and where)buy.
maybe there is some omnicomprensive pack that could be shipped to italy without problem.
many thanks, i appreciate much
Gtazok
The metal is quite soft in the sliders so it is possible to hit it too hard, but I don't think you're likely to do that if you start softly and keep testing the slider tightness until it's right.
The only 'special' screws are the ones holding the case in, but they can be opened pretty easily with a small flat screwdriver. From what I can remember, the screws inside the phone are just small normal screws.
gtazok said:
omg, this will really need to open all the device!
damn, there is no other way?
Click to expand...
Click to collapse
Okay If you do tighten those screws it will help that. I've seen them to be soo bad that if you tilt the device it slides open. Soo basically if you still under warranty send it to your provider other wise follow this guide.
ftp://ftp.xda-developers.com/Uploads/Hermes/Hermes_Manual_Hyins/Hermes_Service_Manual.pdf
This will guide you through the entire process of taking apart your Hermes. Good luck if you have any questions.
[email protected]
HI!!
just managed to re-close my hermes (first time i closed it without inserting the last cable LOL...i forgot it, but before powering off he comed to my mind..omg what i have risked not plugging last cable before closing??)
however, i did manage do disassembly only with a standard little screwdriver, not without problems
i just arrived to disassemble the keyb, and get rid on the rails.
I must admit that i NEVER have seen so much dust in a phone(i think mine was re-assembled from another).
i have extracted the rails, the 2, and tried to gentle tapping the indents.No way to go, i tapped *gently*(sometimes a little hard) but i really noticed no improvement
so,i thinked:
"if i change the rails, i will have a perfectly mirrored situation, with the keyboard closed it will be ok, with keyb opened it will be a little loose"
(remember, the keyb was loose when try to open it, not when to close)
So i changed the rails, switching them...
and now it's really better, the phone rarely go off his housing, closed, and go down a little more easily(but is acceptable, because i never do any "forcing" when it's open..)
maybe, with time, the opening will become a problem, with the keyb sliding to close when it's open.
However, maybe this not occour.So for now i'm happy
last thing. I noticed that on the page where the man tried to adjust the rails, he suggested
1)to tap the indents( tried, work very very little)
2)to insert pieces of ribbon
i not tried the second suggestion, because i have not understand WHERE to insert those pieces.Maybe he was suggesting to insert them at the end of the rails? where the carts block? if it is, why? i tried to pull up the small piece of "sheet"(i don't know if it's the correct term, sorry for my bad english ) on the border of the cart where it don't block, but whitout results..so inserting ribbon what improvement would have done?
thanks for the patience to read all my messed up english and many thanks
gtaz
the sliders are becoming loose as the beginning.
someone knows where to buy the sliders as a spare parts?
anyone know?
ok no way?
gtazok said:
anyone know?
Click to expand...
Click to collapse
Take a look in this thread & mikechannon's link; if not there, then just pm / ask mikechannon...
http://forum.xda-developers.com/showthread.php?t=298784
galaxys said:
Take a look in this thread & mikechannon's link; if not there, then just pm / ask mikechannon...
http://forum.xda-developers.com/showthread.php?t=298784
Click to expand...
Click to collapse
thanks
gtazok said:
the sliders are becoming loose as the beginning.
someone knows where to buy the sliders as a spare parts?
Click to expand...
Click to collapse
I think you just need to increase those indents a bit more than you did. It is more successful to tap the indents using a small flat blade screwdriver and a small hammer. (Go easy of course and keep testing as you tap. You want a very firm click into place. You should hear the click and it should be really quite hard to move the slider over the indents using your finger tips)
The tapping technique is probably better than just pressing a screwdriver blade onto the indent. Pressing rather than tapping is likely to simply bend the entire metal strip and curve it slightly. This might improve the grip for a while but as the curve gradually straightens out again the slider will just become loose again. Using the tapping method I did mine well over a year ago and I have never had to redo it and it takes a very firm push an audibl clicks to open the device.
(Buying new sliders will not solve your problem. The vast majority, it seems to me were made withy too shallow indents. It may be worth buying new ones if the micro welds have sprung apart however)
Mike
hi
i dismantled my hermes one more time. This time i put out an hammer(a big hammer,indeed)so i "gently" hammered with a flat screwdriver the indents.
result? the keyb is now "really locked" when i open it..but the opening problem remain.
when i try to open it when it is closed, with my finger, i notice that the slipping of the upper left part(seeing the phone from the front) is EVER too loose, i reopened 2 times and tapped "not so gently" the incriminated indent, but i noticed no result. i also tried to exchange the sliders (the lower with the higher) but no improvement was done.
i think that is a defective implementation, because the "centre of pressure" is located in the upper part of the phone, so the phone is like to open more easily when it is closed. Did anyone noticed that?
however, the overall is increased, i think, about 30-40% more tighten as before, and that is no bad.
shame it has no solved my problem, but life it so bad that i can will be live happy with a little loose tytn
thanks
Gtazok
I agree that my the upper left keyboard slider has always been looser than the bottom...
good, that confirm my idea.
let us know if any other noticed the same thing.
thanks
gtazok
does any have any idea to remove HD Mini's battery.
I tried the way which HTC provided but it's really hard to remove.
i just found a easy way to remove it and guys if you have any better idea please kind share it.
Here is what i found the way to remove cover:
1. Hold the device on hand and
2. slightly press/push the uppper screw (either left or right side )and you will find how easy it is to remove battery from device.
Hahhhhhh....you're a savior...
Thx so much for the tip, it saved me from a painful experience every time I try to open the cover...
Cool
Wonderful method!!!
I just slide my nail along the shut line between the cover and the chrome part and it opens itself, easy and smooth
NitroNitrous said:
I just slide my nail along the shut line between the cover and the chrome part and it opens itself, easy and smooth
Click to expand...
Click to collapse
This is the recommended way by HTC, isn't it?
ik8vwa said:
This is the recommended way by HTC, isn't it?
Click to expand...
Click to collapse
I don't know, I haven't read the manual, but for me is very simple. Maybe people try to pull instead of sliding the nail
yes it works....thanx...
i have a idea, you can push the speaker, that is very easy to takeout the back cover
ichirumama said:
i have a idea, you can push the speaker, that is very easy to takeout the back cover
Click to expand...
Click to collapse
Yeah! Same here. That's the way I always do.
Pushing the designer-screws or the back-speaker are the best way to open the cover without risk of scratching. Thanks for suggesting these methods.
Haha,thanx man...This is not metod recomanded by HTC manual..With HTC instructions i try to open...damn..more than 10 minutes This one is great and easy,thanx dud...
Pushing the speaker works well for me !
I have a good suggestion;
Stand with your feet about 50cm's apart, hold the phone upside down in your right hand, extended arm. Make sure that the surface you stand on is firm, i.e. like concrete or hard wood. Release your grip untill gravity takes over.
Presto, your phone cover is now not only opened, but also you can retrieve the battery easily from the ground.
If you are lucky, the SIM and SDHC card also pop out!
SDBoss said:
I have a good suggestion;
Stand with your feet about 50cm's apart, hold the phone upside down in your right hand, extended arm. Make sure that the surface you stand on is firm, i.e. like concrete or hard wood. Release your grip untill gravity takes over.
Presto, your phone cover is now not only opened, but also you can retrieve the battery easily from the ground.
If you are lucky, the SIM and SDHC card also pop out!
Click to expand...
Click to collapse
Lol, this works guaranteed .
Thnx for all other (more safe) options, great thread!
SDBoss said:
I have a good suggestion;
Stand with your feet about 50cm's apart, hold the phone upside down in your right hand, extended arm. Make sure that the surface you stand on is firm, i.e. like concrete or hard wood. Release your grip untill gravity takes over.
Presto, your phone cover is now not only opened, but also you can retrieve the battery easily from the ground.
If you are lucky, the SIM and SDHC card also pop out!
Click to expand...
Click to collapse
That's the method I'd use with an iPhone, but not with a great Mini
Warning. Unsanctioned methods of opening the back cover may void your warranty.
Its easy to break the sliding mechanism when opening up the back cover. There is a small slit on the bottom back when supposedly helps do that, but it does not work as intended. If you pull out on that slit, you will cause the sliding mechanism to break in that there will now be a gap in between the 2 halfs of the phone and it will not be tight as before. The way to open the back cover is to open the slide, hold the back portion on one side of the speaker grill (do not hold or pull on the top half of the phone) and use your fingernail to separate the back cover along the edge. It will come off easilly and when you have enough of the back cover peeled away it will separate easilly. I broke my first phone's mechanism by trying to pull on the small indent on the bottom which clearly does not work as intended.
I agree. The manual mentions that little slit on the bottom, but it's obvious once you start putting pressure on it that it's a quick way to break your new toy. I just went to the other side and started prying and got it off.
Deleted Post
I think this has happened to me, the gap is driving me nuts right now is there any way to fix it cause I don't think I have a case in order to return it and get it replaced. What is stupid is that the manual tells you to open the back like that. Edit: So I ended up trying to get a new surround and since I was over the 30 days (by 3 days) they wouldn't give me a new phone. My next choice is to send it to HTC and get it fixed but I am not too sure if it is worth it, or if it will get worse and that I should. Any comments?
nVd90 said:
I think this has happened to me, the gap is driving me nuts right now is there any way to fix it cause I don't think I have a case in order to return it and get it replaced. What is stupid is that the manual tells you to open the back like that. Edit: So I ended up trying to get a new surround and since I was over the 30 days (by 3 days) they wouldn't give me a new phone. My next choice is to send it to HTC and get it fixed but I am not too sure if it is worth it, or if it will get worse and that I should. Any comments?
Click to expand...
Click to collapse
You should try talking to HTC's customer support. explain to them the situation. and let them know that the OFFICIAL user manual tells you to do it like this. I really don't think they can blame you for instructions they gave you. It's worth a try...
Last night my Transformer started acting up. I was browsing Facebook, and then I hit the back case just right while setting it down and the screen went all green and purple (garbled/glitchy). I kept pressing it and eventually the screen completely shut off, though the backlight was still on.
In this small "how to", I will show you what you need to reconnect to get the screen back to operational status.
There are two sets of tear down pics for the TF that I found. One comes from XDA member hybridau, found here and the other is Tech Republic. I'll be linking to pics from Tech Republic along with my own as they were a little more informative.
Take the device apart. Torx T5 is needed for the bottom. Work your way from the end they show in the picture here. Then, press down hard (but be gentle ) on the side until the bezel disconnects from the base (pic). Next, gradually work your way around until you get to the dock connector. I used a thin piece of plastic to go around the edges, but I've heard a guitar pic works well (I don't own one). Note: for me, the dock connector was the most difficult part of the bezel to remove.
Remove the four screws around the screen area and then the three around both long sides (six total).
Turn the device over (screen facing down) and remove the back cover (pic).
Now, look for the piece in the pics below. The ribbon needs to be pushed all the way in where you can't see any of the connectors. Mine was visibly out of place. It won't be fully out of place. I used my fingernails to gently move it back into place one side at a time. You may want to try something else... it's not the easiest thing to move back since there is tape that was/is supposed to hold the thing in place.
Full device view:
That's it! I turned it on while it was apart to make sure screen worked, but that's up to you. Put it back together the reverse way... much easier putting it back together. I put the bezel back on the opposite direction I took it off.
Little background on the device:
The device has been dropped a few times while in a protective case or when tossing onto the bed (no visible signs anywhere on the device -- seriously, the device was thrown and dropped more during shipping than it was in my possession), so I called ASUS and they issued an RMA on it. Of course, if the issues are caused by you (dropping), you have to pay. Regardless, shippings going to cost some money.
Thus, I took it upon myself to fix it. I knew it had to be a ribbon that was disconnected because I doubted it was any kind of screen problem. I had also read in another thread here that that when they sent their TF off the return said all the techs did was reattach the ribbon. What a waste of time, money, and effort?!
Anyway... hope this helps someone with the same issues I had!
Thank you very much for the details. It doesn't effect me but I have read several threads where people are having this issue. I am asking a mod to sticky this for awhile so it doesn't get lost
Thanks! I just hope it helps someone else contemplating doing what I did. I almost wasted time and money sending it to Texas for repairs!