WM6.5 ROM Upgrade "Not Allowed" however Optus says phone not locked - Touch Diamond2, Pure General

Hi folks,
I've downloaded the newly released WM6.5 ROM upgrade for my Topaz, but when I try to upgrade I get a "Not Allowed" message. I've tried a direct SD card update and that fails too. I've called my provider (Optus in Australia) and they tell me that my phone is not locked in any way.
I tried to update using the HSPL tool and that failed too.
Any ideas?
Cheers.
James.

The kind of 'lock' optus is talking about is not the one that's preventing you from flashing the rom to your phone. I don't know all that much about this area, but from what I understand, HTC's official rom updates will come in the form of a number updates, one for each specific region that the phone is sold in and the phone will only accept a rom update that was specifically made for its region. If you try to flash an official update to a phone of the incorrect region, it will come up with the error you are getting. Assuming the phone was supplied to you from Optus, you will probably need to use an official update specifically for the AU region when it is released.
However, I was also under the impression that using HSPL 1.83 would allow you to get around the region issue - I guess not? Like I said, I don't know all that much about it, that's just my understanding

Enigmativity said:
Hi folks,
Any ideas?
Cheers.
James.
Click to expand...
Click to collapse
Follow the instructions to install hard-spl for diamond 2 here:
http://forum.xda-developers.com/showthread.php?t=520312
Once the hard-spl update is installed successfully, install the 6.5 Rom from htcpedia
I'm on optus and just performed this update. It worked 100%. Only annoying this is having to re-install apps

Optus TOPA100
I managed to flash the WWE ROM to an optus Touch Diamond 2 using Hard SPL too. Worked a treat

Enigmativity said:
I tried to update using the HSPL tool and that failed too.
Any ideas?
Cheers.
James.
Click to expand...
Click to collapse
You didn't HSPL properly. try again. HSPL makes all ROMs work

Related

ARTE100 - at boot screen , no info about provider

hi all, Gratz for great forum.
I received from friend of mine a brick called HTC - on back is label ARTE100.
it is freeze on bootscreen, that is good for now.
BUT i have information that it is comming from Netherlands, and was locked before.
Someone else is bricked upgrading it without CID unlock beforehand.
I have tried almost all available original ROMs, well some of them missed.
My question is is there any way to check by IMEI , which carrier was before?
And is there any available factory ROM from this carrier.
There is no sign or any label on it.
freezing screen is:
IPL 3.04.0001
SPL 3.04.0001
GSM 02.93.90
OS 3.4.0.0
Thank You Very much for any answer .
Stopper said:
hi all, Gratz for great forum.
I received from friend of mine a brick called HTC - on back is label ARTE100.
it is freeze on bootscreen, that is good for now.
BUT i have information that it is comming from Netherlands, and was locked before.
Someone else is bricked upgrading it without CID unlock beforehand.
I have tried almost all available original ROMs, well some of them missed.
My question is is there any way to check by IMEI , which carrier was before?
And is there any available factory ROM from this carrier.
There is no sign or any label on it.
freezing screen is:
IPL 3.04.0001
SPL 3.04.0001
GSM 02.93.90
OS 3.4.0.0
Thank You Very much for any answer .
Click to expand...
Click to collapse
imei is usually under the battery
and for availiable shipped rom versions click my signature,go to artenis section and under "upgrading" choose availiable shipped rom versions(or click here),also if you want you can try this before flashing the rom...the instructions are there too,just download the mtty and follow the steps from the link
Stopper said:
[...]
I have tried almost all available original ROMs, well some of them missed.
My question is is there any way to check by IMEI , which carrier was before?
[...]
Click to expand...
Click to collapse
I guys, I'm trying to repair my ARTEMIS that I bricked but I don't know which was the original rom because I have flashed with WM6 original rom the day after I bought it.
As asked by Stopper there is a way to know which was original rom so I could try to restore it by SD card?
thank you so much
bye
There's no way through the device (no device flash history), however it's usually the stock carrier ROM so try flashing to that.
kareem9nba said:
There's no way through the device (no device flash history), however it's usually the stock carrier ROM so try flashing to that.
Click to expand...
Click to collapse
The answers are confusing, I have one Mda Tmobile (Artemis) with exactly the same problem. It had german rom originally, and I tied Uspl and had error at the end, maybe the version was lower cause i did not check. Since I could not be able solve it. when you try wwe rom it says invalid vendor Id, any other rom give ivalid model id error.
Is there any solution available for this?
Thanks
Kenny
keke1 said:
The answers are confusing, I have one Mda Tmobile (Artemis) with exactly the same problem. It had german rom originally, and I tied Uspl and had error at the end, maybe the version was lower cause i did not check. Since I could not be able solve it. when you try wwe rom it says invalid vendor Id, any other rom give ivalid model id error.
Is there any solution available for this?
Thanks
Kenny
Click to expand...
Click to collapse
run the official exe
find it's content in users application data (in documents and settings)
copy to somewhere else
delete the spl.nbh and run the ruu
it worked with herald which was danish and now is wwe
haven't tried it on artemis,because it was wwe,but it should work

Need the latest HTC TOUCH HD ROM for Orange uk

could somebody help me with the latest HTC TOUCH HD ROM for Orange UK.
RUU_Blackstone_Orange_UK_1.19.61.1 Dump
http://rapidshare.com/files/191585731/ruu_signed.rar.html
or older shipped
http://rapidshare.com/files/1956481....405.3_Radio_52.49a.25.26_1.09.25.14_Ship.exe
RUU_Blackstone_Orange_UK_1.19.61.1 Dump
http://rapidshare.com/files/19158573...igned.rar.html
Click to expand...
Click to collapse
I downloaded and installed that ROM - It's 1.14 not 1.19!!
Where do these get released? Or haven't they been released?
I'm intrigued to find where the latest HTC Firmware will appear if Orange get round to messing with it.
That is why you are here -----
It is due to the fact that carriers don't upgrade and want you to run out of contract and buy a new toy (thus with a new rom).
This is why we cook roms (off the new toys for old boys).
I have yet to see an offical GER (german rom) come out from my or any other carrier including HTC (who are not carriers).
Now after saying all that wiki does have a orange ship.exe
Still unsure about flashing the ROM
Hi,
So the ROM supplied in the above links will upgrade the Orange ROM and keep all the horrible things that Orange have done to the handset to cripple it.
I only ask as my phone is company supplied and I do not want to screw up the handset.
My ROM is 1.19.61.1 WWE and the operator version is 34.119.1.611.
Forgive my ignorance about these matters
Chris
it´s very simple: if you like to keep your device at it is, there´s no need to flash another rom. if you like to get rid of that orange rom and take part of the better ones install one of the very good rom available here.
BoobBoo said:
Hi,
So the ROM supplied in the above links will upgrade the Orange ROM and keep all the horrible things that Orange have done to the handset to cripple it.
I only ask as my phone is company supplied and I do not want to screw up the handset.
My ROM is 1.19.61.1 WWE and the operator version is 34.119.1.611.
Forgive my ignorance about these matters
Chris
Click to expand...
Click to collapse
I also want to get rid of my Orange ROM. I have read the wikis and am confident enough to be able to do it. One thing I am unsure about is, the ROM I would like to try is Panosha`s Black Pearl but as I understand it, it is based on a 1.56 ROM. and my ROM is 1.19.61.1. I can get USPL onto my TouchHD but am unsure as whether I can flash Panosha`s ROM onto my device without first flashing a 1.56 ROM. I`ve searched the Orange website and at the moment there is no 1.56 ROM.
If you are going to flash a cooked rom, then why panic about flashing the stock 1.54/1.56 roms first.
I`m not panicking, just unsure about whether I have to. I`m sure I read in the wikis that I need a 1.56 ROM on my device to flash a 1.56 based cooked ROM. Can`t find this statement any more so maybe I imagined it.
Just noticed a statement on Panosha`s ROM page which says "First flash 1.56.xxxx ROM"
davemazo said:
I`m not panicking, just unsure about whether I have to. I`m sure I read in the wikis that I need a 1.56 ROM on my device to flash a 1.56 based cooked ROM. Can`t find this statement any more so maybe I imagined it.
Just noticed a statement on Panosha`s ROM page which says "First flash 1.56.xxxx ROM"
Click to expand...
Click to collapse
Yup, you need the 1.54 SPL version from Stock first which comes with the 1.56 ROM.
Read the tutorial for more info http://forum.xda-developers.com/showthread.php?t=505377
Then any issues just ask in that thread, loads of people will help... its what we're here for
Thanks mate, I thought so. I went ahead and did it but I now have the green screen issue so I`ve obviously not done it right. Just need to read up now how to fix it. I flashed USPL 2.5 first and then one of Duttys 1.56 ROMS which all went on fine until it rebooted. Maybe I`m not understanding the flash process as much as I thought.
Check your SPL version by turning off the phone, holding down the volume button and pressing power once. It should go to the tri colour screen and say SPL- 1.56, if it doesn't it answers why your phone has gone green screen. The SPL and the ROM numbers need to match.
It's quite simple to solve, don't worry, your phone isn't bricked.
You just need to run hard SPL 1.54 which you can find on this forum. run it via PC whilst in activesync with your phone and it will do the rest. Let us know if you still have problems after this.
Thanks. I have spl 1.14. I knew I hadn`t bricked it, just caused the green screen problem because of my own stupidity not fully understanding the procedure. The ROM is showing as 1.56Dutty, do I have to flash Hardspl 1.56 or the older one. Also does the phone have to be unlocked. I thought I had all this cracked but it just gets more & more complicated the more I try and correct my **** up.
This may seem like a silly question..but .. if I install a cooked Rom
Will my connection setting for Orange as my service provider be retained?
Thanks
yes. its detected automatically after you flashed the ROM. if you hard reset (which you ought to do) then youll just go through the customisation process where you confirm that your service provider is orange.
I'm obviously a newbie
Thanks - I was bricking myself anout this.
Orange UK ROM's
I went to upgrade , found I I cant ( as abouve ) my friend could ( he brought his phone unlocked etc )
HTC gave teh responce :
Dear Customer, Thank you for contacting our Customer Support Center. An IMEI check of your device indicated that it is an exclusive product, branded to the HT849KD09700 mobile network. SN :HT849KD09700 IMEI :353xxxxxxxxxxxxxxxx Part Number :99HHxxxxxxx Part Description :SKU,ORANGE,English-WWE,GBR,HTC,UMTS 900/2100,Regional_ID_Low,Sophisticate Black,w/SIM Lock,BLACKSTONE-A2 Customer Name :Orange P.C.S Limited We can only offer limited technical support for network branded handsets, as both software and hardware can be altered by the network provider. For this reason, contact your provider for any support that you might need, including repairs and software updates. As your handset is an exclusive product from a distributor, you will also not be able to get the HTC website support files as this is only for genuine original HTC branded devices.
I called / emailed orange , they have no plans to release the update on there phones.
BoobBoo said:
Hi,
So the ROM supplied in the above links will upgrade the Orange ROM and keep all the horrible things that Orange have done to the handset to cripple it.
I only ask as my phone is company supplied and I do not want to screw up the handset.
My ROM is 1.19.61.1 WWE and the operator version is 34.119.1.611.
Forgive my ignorance about these matters
Chris
Click to expand...
Click to collapse
you already have the latest Orange ROM
I thought I was ready to go before I came accross this thread and it's left me hesitant.
I too have an Orange branded phone. SPL 1.14 ROM 1.19.61.1 WWE.
I thought that all I needed to do was:
a) update windows 7 USB driver so I can sync from the tri-colour screen.
b) run HSPL 1.56.OliNex
c) flash a new 1.56 ROM
edit: Do I need to update to stock SPL 1.54 before step b?
As davemazo says, does it need to be Orange unlocked to do this? dgattenb saying he can't flash the 1.54 HSPL onto the phone has put this on hold.
Cheers,

o2 hd2 leo debranding and unlocking

just got myself this handset today, it is absolutely beautiful, ive had htc's in the past but it's been a lock time since i messed about with unlocking and roms, anyone point me in the right direction, can the o2 hd2's be unlocked right now, and debranded?
did a search and found out the latest rom is 1.48, im on 1.43 just now,
also im tryng to get the leo to my pc but there is no cd in the box, what software do i need for this??
mox123 said:
just got myself this handset today, it is absolutely beautiful, ive had htc's in the past but it's been a lock time since i messed about with unlocking and roms, anyone point me in the right direction, can the o2 hd2's be unlocked right now, and debranded?
did a search and found out the latest rom is 1.48, im on 1.43 just now,
also im tryng to get the leo to my pc but there is no cd in the box, what software do i need for this??
Click to expand...
Click to collapse
You need active sync from microsoft to sync with pc, or you can just plug it in with usb and use it as a removable drive, follow the tutorial on the rom section to debrand and unlock your o2 HD2 by upgrading to the new 1.48 roms...
thanks richie,
i will download active sync now, but i have a question,
im tryng to find the rom section but i have found quite a few posts, im really confused, what is SPL??
do i just install 1.48 and that should debrand and unlock my device??
and what is goldcard???
im coming from an n97, and have been using symbian for over 5 years, so i apologize in advance
o2 will now let you unlock it,maybe for free...more info on that here:http://forum.xda-developers.com/showpost.php?p=5054228&postcount=2
The latest 1.48 ROM cannot be loaded without using goldcard, on an O2 HD2.
For Windows Vista and 7, you need Windows Mobile Device Center (activesync renamed).
It on the windows mobile site to download.
mox123 said:
thanks richie,
i will download active sync now, but i have a question,
im tryng to find the rom section but i have found quite a few posts, im really confused, what is SPL??
do i just install 1.48 and that should debrand and unlock my device??
and what is goldcard???
im coming from an n97, and have been using symbian for over 5 years, so i apologize in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=591314
Follow this thread to the letter and you won`t go wrong....
Useful info!
Chaps,
Once this has the 1.48 installed on it will it then be able to be upgraded with ROM's from the HTC site in future without the use of a GoldCard?
Or will it need to be network unlocked too?
Is this GoldCard business needed because the O2 HD2 is network locked?
S_J_D said:
Chaps,
Once this has the 1.48 installed on it will it then be able to be upgraded with ROM's from the HTC site in future without the use of a GoldCard?
Or will it need to be network unlocked too?
Is this GoldCard business needed because the O2 HD2 is network locked?
Click to expand...
Click to collapse
For now you will need to use the goldcard method for installing the roms from HTC as they have not yet gone official..I can`t see it affecting future upgrades from the HTC site but my experience tells me that when ever i`ve had an O2 branded HTC device the HTC website won`t allow downloads from there site when you have to enter your serial number. You have to wait for O2 to release there own version of the update which NEVER happens....
Hence why i ended up at this brilliant site.
thanks guys, im going to follow the goldcard method,
will there be such another method without goldcard in the near future? im not even sure what goldcard is to be honest
will debranding to 1.48 unlock the phone as well?? or not ??
i have submitted the unlock phone request form on o2's website but am just wondering if the new rom will unlock the phone?
richie_jones said:
For now you will need to use the goldcard method for installing the roms from HTC as they have not yet gone official..I can`t see it affecting future upgrades from the HTC site but my experience tells me that when ever i`ve had an O2 branded HTC device the HTC website won`t allow downloads from there site when you have to enter your serial number. You have to wait for O2 to release there own version of the update which NEVER happens....
Hence why i ended up at this brilliant site.
Click to expand...
Click to collapse
Thanks Richie, that's a very comprehensive answer!
Hey, I've got an O2 branded phone which was unlocked using the unlocking website (€22 it cost). Using a 3 UK sim and I'm wanting to get rid of O2's branding.
I've downloaded "RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship.exe"
My question is will this ROM remove the branding and do I need to use the goldcard with this or is this a shipped rom (that I can just update using the exe)?
Many thanks,
Ross.
Rossimac said:
Hey, I've got an O2 branded phone which was unlocked using the unlocking website (€22 it cost). Using a 3 UK sim and I'm wanting to get rid of O2's branding.
I've downloaded "RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship.exe"
My question is will this ROM remove the branding and do I need to use the goldcard with this or is this a shipped rom (that I can just update using the exe)?
Many thanks,
Ross.
Click to expand...
Click to collapse
Yes and Yes
goldcard needed and rom will remove branding
TartanArmy said:
Yes and Yes
goldcard needed and rom will remove branding
Click to expand...
Click to collapse
Okay cool, card prepared and rom loaded on.
Is this the best rom to use at this moment? Just waiting for the battery to charge > 80%
Branding is cosmetic, I can live with that. Network locking prevents the use of another network's SIM cards and is the real problem. I recently bought an O2 branded HD2 on ebay, and I am not an O2 subscriber. Whilst I have read on other threads that O2 now offer unlock codes for free, it seems unlikely that they will do this for a non-subscriber. So I have been trying the commercial unlockers, of which there are many. Of the four tried so far, all have been unable to calculate an unlock code for my EMEI no. To be fair, three of them immediately refunded what I had paid them. So now I am stuck with O2. I would like to understand this situation better. Is my phone just too new, in which case I just need to be patient? Is it something worse? Any comment would be welcome.
BTW reflashing to a stock or cooked ROM does NOT remove network locking.

ROM Upgrade for HTC HD2 Vodafone Branding

Hello everybody,
I have bought my new HTC HD2 from Vodafone Germany. I live in Germany and ,as all windows devices, my HTC is localized to Germany and the windows mobile 6.5 comes with the German language and I wanted to change it to English. I tried to download the ROM upgrade to "English-Arabic support" from HTC website but when I put the serial number of my device it says that this version is not suitable for your device and I have found another version "RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship.exe" and when I tried to install it I got an error says "INVALID Vendor ID" or something like this.
Finally I have bought a 3ed party software just to be enabled to read arabic but the language is still German
So please if anybody knows how to solve this problem and help me I will be thankful.
Best Regards,
Amer
install hspl then instal whichever run you like via usb.
i had the same probs here with vodaphone uk...
as above, install hspl, the sticky of this can be found in the leo roms section of this site and it will guide you, but the installation process is really straight forward.. then you are able to install any of the ROMS, be they official OR custom cooked roms..
My personal favourite is the ENERGY series of roms.. but have a good look about, im sure you will find many that offer the practicality and versatility your after!
Ell_H said:
i had the same probs here with vodaphone uk...
as above, install hspl, the sticky of this can be found in the leo roms section of this site and it will guide you, but the installation process is really straight forward.. then you are able to install any of the ROMS, be they official OR custom cooked roms..
My personal favourite is the ENERGY series of roms.. but have a good look about, im sure you will find many that offer the practicality and versatility your after!
Click to expand...
Click to collapse
Hi Ell_H,
Thank you very much for your reply and I have read about HSPL and it sounds amazing tool but another question about restoring the old system. How can I get the original ROM and restore the system to its old state after changing it?
Thanks in advanced.
mawafai said:
..... restoring the old system. How can I get the original ROM and restore the system to its old state after changing it?
Thanks in advanced.
Click to expand...
Click to collapse
You need to find the original rom for your phone, both region AND provider(if you were getting invalid serial on teh htc website then your phone is provider locked, so for example you would need to look for the german t mobile rom, if you got your phone from t mobile germany)
Once you have your original rom you can then use sd card method to remove hspl and restore to factory rom. You can only do this with your original shipped rom.
Problem upgradind German Vodafone ROM
Hi,
I have the same problem upgrading the Vodafone ROM. I would like to load the generic ROM or any other ROM that works with Vodafone. It can be English as well. If I try to load the generic through HTC site it checks the SN and doesn't allow the ROM upgrade.
What to do to load another up to date ROM without running into the same issue as Amer? There are so many ROM version out there and I don't want to risk trying the wrong ROM.
Thanks for help!
Hotte
Hotteman said:
Hi,
I have the same problem upgrading the Vodafone ROM. I would like to load the generic ROM or any other ROM that works with Vodafone. It can be English as well. If I try to load the generic through HTC site it checks the SN and doesn't allow the ROM upgrade.
What to do to load another up to date ROM without running into the same issue as Amer? There are so many ROM version out there and I don't want to risk trying the wrong ROM.
Thanks for help!
Hotte
Click to expand...
Click to collapse
You need to obtain the rom from vodafone, or use HSPL / Gold Card to flash another ROM.
Thx for answer. I read about HSPL and will figure that out. I read there are requirements concerning the radio. My radio is 2.04.50.22_2 and ssems pretty old. Does someone know where to find the best guide how to do the HSPL install?
There are many ROMS out there and I want to make sure I will not run into trouble using it with Vada. What ROM to take is the question?
Danke!
Hotte
Official Vodafone NLD ROM finally here
http://www.vodafone.nl/zakelijk/mob...il_op_uw_mobiel/support/windows_mobile_email/
webpatrick said:
Official Vodafone NLD ROM finally here
http://www.vodafone.nl/zakelijk/mob...il_op_uw_mobiel/support/windows_mobile_email/
Click to expand...
Click to collapse
Thanks for the tip mate....
Greets
Arie

How to install the new 1.66 ROM. a lot of help needed. Please.................

Hi guys,
Need some step by step help.
I believe the HD2 is locked to the O2 in the UK and it is still have the very old 1.48 rom and I would like to upgrade to the latest 1.66 but when I try to download the rom from the HTC site it said the rom is not for my phone after I enter my Serial Number.
So, any one know which SN i need in order to download the 1.66 rom in English WWE? Also, what do I need to install the rom with my O2 locked HD2? I am sure even if I have the rom the upgrade won't let me because it is locked to O2 UK. Please help!
All I want is to make my HD2 better (than the stupid Iphone)
kingdanny said:
Hi guys,
Need some step by step help.
I believe the HD2 is locked to the O2 in the UK and it is still have the very old 1.48 rom and I would like to upgrade to the latest 1.66 but when I try to download the rom from the HTC site it said the rom is not for my phone after I enter my Serial Number.
So, any one know which SN i need in order to download the 1.66 rom in English WWE? Also, what do I need to install the rom with my O2 locked HD2? I am sure even if I have the rom the upgrade won't let me because it is locked to O2 UK. Please help!
All I want is to make my HD2 better (than the stupid Iphone)
Click to expand...
Click to collapse
I've already tried and downloaded it using a different serial. The updater then prevents you from flashing as it checks the serial prior to flashing.
Your best bet is to flash using a ROM in the ROM forum section.
mh....changing rom isnt very difficult..
but: i would only do, if really needed.
i'm also using 1.48 and i don't wanna change since an official rom supports landscape manila.
but if you want, do this:
choose the right S/N here and download your ROM.
when you've got it, you need to install HSPL first.
all about HSPL is written in this thread.
after installing hspl successfully, you can run the RUU.exe, which you downloaded from htc.com .
but think about it carefully...it could void your warranty
but all about that in hspl thread.
good luck.
DN41
Instal HSPL2 from the HSPL/HSPL2 thread in rom development. (It is fully reversable, your warranty is only temporarily void)
Then go to the Leo Official Roms thread in rom development, first post, first link, brings up a list of folder
1.42
1.48
1.66
etc etc
Look in the 1.66 folder for one with 'HTC' and 'WWE' in the title (world wide english and HTC unbranded)
Download it, and with your phone connected to usb, run the exe you downloaded.
THis WILL of course reset your phone completely, so be sure and back up your data first.
guys I didn't need HSPL when I updated. I was using the stock ROM, then I downloaded the official 1.66 ROM from this forum (coz my serial gave an invalid error on HTC website). I just connected with USB and ran activesync/windows mobile device manager and ran the .exe file of the update.
so your leo wasn't "branded".
where did you buy it?
DN41
oh yer of course, how n00b of me to forget that. Yer mine was bought online from handtec (official reseller).
EDIT: Sry kingdanny, just ignore my post. You may get confused otherwise.

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