Strange email send/receive issue - Hero, G2 Touch General

On my Hero I've setted up a gmail account (with gmail app) and a me.com account (with htc mail app). I' ve the following issues:
- With the gmail app I can send email but it doesn' t sync with gmail. The push service ,after the first sync , stop to works. To enable
the sync again I've to manually delete data for gmail and gmail storage every time. In my gmail account I've disabled the pop and imap services.
- With the htc mail app, I can receive the email but I cannot send with the me.com outgoing server (smtp.mac.com). As workaround, I've to use the gmail
outgoing server to send email.
Are that hardware or software problems? (Do I have to ask for a phone change?)
Please help me to fix at least the gmail app proble, It's driving me crazy!!

A little update...I've tried another google account and all seem to work right...so I think the problem is related to my gmail account...Any ideas on what do I have to check?..the problem with the mac.com outgoing server persist...

Related

Problems with gmail through ActiveSync rather than standalone gmail app

I spent way too much time trying to get this working last night, so I'm here to ask if anyone knows how I can get my gmail account setup through ActiveSync, rather than the normal gmail app.
My reasoning for this is because I want to have my mail viewable through the Mail widget - but it will only let me choose an ActiveSync account
To setup the ActiveSync account on my HTC Touch Pro I just followed Google's guide here: http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
I used the same details to setup an ActiveSync account on my Hero, and it seems to successfully connect and tell me it's synced - but none of my emails are appearing?
Any ideas anyone? Or is there perhaps a way to select my gmail account in the HTC Mail widget?
You won't get email through ActiveSync with gmail - it's for Contacts and Calendar only.
You could use IMAP or POP3 access to your gmail account, via the HTC mail app...
First, make sure you have IMAP access enabled to your gmail account: http://mail.google.com/support/bin/answer.py?answer=77695
Then, make sure you use the "manual setup" option in the HTC Mail app, and use the info provided on this page to proceed: https://mail.google.com/support/bin/answer.py?answer=114408

Google sync on HTC hero with mail app?

After the new announcement for push email on the iphone using microsoft exchange, I have become interested in attempting this on my hero.
I know I can add gmail accounts to both the gmail app and the mail app on the hero, but there is a reason I want to try the exchange method. The gmail app gets push email, but the mail app doesn't. However, I much prefer the mail app on the hero, along with the mail widget. If using this method will work, it can mean I can use the mail app, along with push gmail.
Has anyone tried to add their gmail account to their hero using this method? I've tried, but it says it is unable to add the account. The account is verified successfuly, it just cannot be added. I'm not sure whether or not this is a temporary issue.
Any input will be appreciated. Thanks.
I was unable to add an exchange account (gmail) this afternoon, but I am now able to do so. Probably too many people rush to try that earlier today.
I added my second gmail account as an exchange account, and then set sync frequency as "as items arrive" i.e. push. Emails indeed arrive very quickly.
The problem is, I cannot send email! I tried composing a new mail, or replying to a received email. After I press "Send", the mail app acted like the email was sent but the other side never it. What's more, I couldn't find the email I sent in the "Sent" or "Out" or "Draft" folders. Manually refreshing the account doesn't seem to work either. I don't know if this is the problem of the mail app, or the problem with gmail's server.
Another problem is, com.htc.provider got force closed very frequently... although it has no problem restarting itself.
Okay, now I realize the com.htc.provider problem is caused by Peep rather than Google Sync http://bit.ly/5uWoi
The problem about sending email still exist though, and some of my received emails are getting "error" as their subjects, although the bodies of the emails display fine.
tsekh501 said:
I added my second gmail account as an exchange account, and then set sync frequency as "as items arrive" i.e. push. Emails indeed arrive very quickly.
The problem is, I cannot send email! I tried composing a new mail, or replying to a received email. After I press "Send", the mail app acted like the email was sent but the other side never it. What's more, I couldn't find the email I sent in the "Sent" or "Out" or "Draft" folders. Manually refreshing the account doesn't seem to work either. I don't know if this is the problem of the mail app, or the problem with gmail's server.
... and some of my received emails are getting "error" as their subjects, although the bodies of the emails display fine.
Click to expand...
Click to collapse
Its the same for me:
* sent emails never received by the other side, ... :-(
* some emails have "error" as their sender instead of the correct email adress :-(
Any ideas for solution are welcome.
Best from Germany
accuphase said:
Its the same for me:
* sent emails never received by the other side, ... :-(
* some emails have "error" as their subjects :-(
Any ideas for solution are welcome.
Best from Germany
Click to expand...
Click to collapse
I have the same problem. Maybe there's something wrong with Google's IMAP service? I have restored to an old backup just in case it was a settings issue but it still doesn't work.
Hope there is a solution soon.
Tried using the HTC Mail app and IMAP for Gmail seems to be working just fine. But the Google Mail app is still not working.
Any idea how to set the IMAP setting for the Google Mail app manually?
Don't mix up IMAP with Exchange (Google Sync).
IMAP for Gmail (or Google Apps) has been working perfectly for me, but IMAP does not support push.
Exchange Server for Gmail (or Google Apps) supports push and push email works fine. But it has problem sending out emails and some emails received has "error" as their subjects.
Why is Exchange Server for Gmail useful? Well, it is useful if you have more than one Gmail/Google Apps account (my first one is my personal Gmail account, and the second one is my university's Google Apps email account) The built in Gmail app support push, but it only support one account. Before Google enabled Exchange Server for Gmail yesterday, the only way to set up the other Gmail account is to set it up as a IMAP account. Now I can set it up as an Exchange Server account to get push email, however it is having problem mentioned above... I am not sure if this is a problem with Gmail's server or a problem with the HTC mail app.
To set up IMAP for Google App, just set it up as normal Gmail (i.e. imap.gmail.com and smtp.gmail.com, yes SSL), and enter the whole Google App email address as your username.
To set up Exchange for Gmail or Google App, use m.google.com as sever name and leave domain blank. Enter your Google account username and password, and if you are using Google App, enter the whole email address as username as above.
Hi tsekh501,
have you any news on this topic?
Would love to hear good / working news ... ;-)
Receiving "error" in the subject line here too. I am very interested to learn if any further progress been made..
tsekh501 said:
Don't mix up IMAP with Exchange (Google Sync).
IMAP for Gmail (or Google Apps) has been working perfectly for me, but IMAP does not support push.
Exchange Server for Gmail (or Google Apps) supports push and push email works fine. But it has problem sending out emails and some emails received has "error" as their subjects.
Why is Exchange Server for Gmail useful? Well, it is useful if you have more than one Gmail/Google Apps account (my first one is my personal Gmail account, and the second one is my university's Google Apps email account) The built in Gmail app support push, but it only support one account. Before Google enabled Exchange Server for Gmail yesterday, the only way to set up the other Gmail account is to set it up as a IMAP account. Now I can set it up as an Exchange Server account to get push email, however it is having problem mentioned above... I am not sure if this is a problem with Gmail's server or a problem with the HTC mail app.
To set up IMAP for Google App, just set it up as normal Gmail (i.e. imap.gmail.com and smtp.gmail.com, yes SSL), and enter the whole Google App email address as your username.
To set up Exchange for Gmail or Google App, use m.google.com as sever name and leave domain blank. Enter your Google account username and password, and if you are using Google App, enter the whole email address as username as above.
Click to expand...
Click to collapse
I love that Google added Gmail exchange support. IMAP Idle is close, but Exchange is true push which is necessary for some of us. I think IMAP Idle gives much better battery life though IMO

IMAP Exchange Email Stopped Working - Native Email App

Hi All,
I am receiving my Yahoo email and work IMAP email in the native Android email app. Yesterday afternoon, my IMAP email just stopped working. Yahoo is fine. I can send email, but not get email from the IMAP account.
I deleted the account, rebooted the phone and added the account back. All the settings are fine and check out, but it will not retrieve email.
I downloaded K9, and using the exact same settings, I can retrieve/send IMAP email without issues.
Any known bugs or ideas? The email is an exchange server, but we don't have active sync, so IMAP is used outside of work pc's.
Thanks!
Mike
msglsmo said:
Hi All,
I am receiving my Yahoo email and work IMAP email in the native Android email app. Yesterday afternoon, my IMAP email just stopped working. Yahoo is fine. I can send email, but not get email from the IMAP account.
I deleted the account, rebooted the phone and added the account back. All the settings are fine and check out, but it will not retrieve email.
I downloaded K9, and using the exact same settings, I can retrieve/send IMAP email without issues.
Any known bugs or ideas? The email is an exchange server, but we don't have active sync, so IMAP is used outside of work pc's.
Thanks!
Mike
Click to expand...
Click to collapse
I have a co-worker with a Sprint phone with Android on it (not sure which phone). She, too, is having troubles with IMAP with our work email as it will just stop sending/receiving emails periodically as well. This solves one problem in that I do not believe that this is just your phone. However, it creates two more problems in the sense that it is either Android problem or a problem with the email server.
I think it's an android thing. I have a few exchange accounts set up (first of all.. it does more than one... which is awesome), and the first time i sent an email my phone kept bouncing back with "can't send message" errors.. meanwhile.. the guys i sent the email to got repeat messages. one for every bounce back message I got. So it seems the built in email application isn't so great with emails. works fantastic with gmail though. I'm using a Touchdown trial. It's a $20 app. it's ok. i prefer the stock one.. .but it works fine so far.

Yahoo mail app

Anyone know how i can sync my yahoo mail account (yahoo mail app) without using the E-Mail app in Galaxy S ???? I tried to add my account in the setting like adding gmail account but i does not work.
you have to pay if you want to use pop3 with yahoo.. so your stuck with their app.
nazrazr said:
Anyone know how i can sync my yahoo mail account (yahoo mail app) without using the E-Mail app in Galaxy S ???? I tried to add my account in the setting like adding gmail account but i does not work.
Click to expand...
Click to collapse
Their is one solution but it works only half of the time. You may try it.
1. disable wifi and you must have cellular data active.
2. Enter your account details in Email app.
3. Select manual setup, select Imap, under incoming server select imap.mail.yahoo.com, as I mentioned it works sometime so may be you will get a message user name password can not be verified in that case you can try after sometime, untill you get success.
4. outgoing server smtp.mobile.mail.yahoo.com
I can confirm this workaround does work I am using it like this with two of my yahoo account.
nazrazr said:
Anyone know how i can sync my yahoo mail account (yahoo mail app) without using the E-Mail app in Galaxy S ???? I tried to add my account in the setting like adding gmail account but i does not work.
Click to expand...
Click to collapse
you can try the Email client in Samsung Apps, it comes with Yahoo mail support.
^^

Yahoo not syncing....anyone else???

It's not syncing on my Evo or iPad...Anyone having this issue?
Yes I was having the same problem recently. It "seems" like its syncing on the phone, but when I checked yahoo mail from their website on my PC it clearly was not.
(edit & update)
I used IMAP with yahoo mail... and this is what I found to be my problem:
It turned out that mine was in the settings, I had recently updated my password and only updated it on the "incoming server settings" on my phone, but on the outgoing server settings I did not update the password. So I would receive new mail but it would not sync properly when I delete the messages and marked them as read.
I am also having problems with my yahoo email not syncing. The problem is it will sync emails fine through 5/7/11, but not after that date. I tried deleting the email account in the mail app, and set it up again. It downloaded all emails through 5/7/11, but none of my newer ones. I have a yahoo plus (pop) mail account, but have always used the standard IMAP settings that auto-populate when setting up the account. Did Yahoo make any service changes recently? I am using the app on an Evo.

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