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My Atom thinks the earphones are plugged in when they aren't.
If I answer the phone, no sound, presumably because it thinks the earphones are plugged in and is trying to use those.
Activating the start menu or media player has no sound.
The FM Radio starts (which will only happen if it thinks the earphones are plugged in).
But they are not plugged in.
I am currently on ROM 20060426B1WWE.
The same thing happened on ROM 20060105B1WWE, the first ROM I upgraded to.
I know what you're going to say, that there is a hardware fault, either with the earphone connector or the speakers simply don't work.
Firstly, the speakers do still work. If I start the FM radio and set the little button at bottom left to use the speakers as well, they work.
As for the earphone connector, when I had the problem on the 0105B1 ROM, I could fix the problem by performing a hard reset. Sadly this doesn't fix the problem with the latest ROM, but I'm pretty sure that a hard reset doesn't fully reset the device's configuration.
So I'm pretty sure this is not a hardware issue. I think the OS keeps track of whether the earphones are plugged in, and this has got out of sync somehow.
The last time it happened, I did the following:
While I was playing an mp3 and listening with the earphones, I pulled out the connector and the speakers did not start to play as I think they should have. Now, as I said above, it thinks the earphones are connected all of the time.
Anyone seen anything similar, or have an idea of what I can do? I rang O2 and while they admit it is probably a s/w problem, they want me to send the Atom to them. I don't want to be without it for a week or so because it is my phone and I rely on it. So I thought I'd try here.
Thanks,
invisible earphone...
Hey Peter
I've got the exact same issue once...
But the problem i found for mine was that SOMEHOW when I plug out the headset jack, the slightly retarded Atom thinks I have not..
Just plug in the headset again and pull it out slowly... Then try out the phone if its back to normal...
It seems that the Atom is slow in picking up the disconnected headset...
Hope it works for you as it did for me...
Good Luck
Invisible earphones
Hi bulletproof_78,
Thanks a lot for the reply.
I have just tried it and no luck. I pulled the earphones out very slowly.
I think this is one of the biggest problems with any style of MS Windows. They want to cache everything for the sake of performance, and the cache gets out of sync with the thing it's caching. In this case I bet it tries to keep track of the earphone state internally. But if it misses an event like unplugging them, the internal state is different from the thing it is trying to cache.
Anyway, down off the soapbox.
I'll keep in mind what you said, and try it a few times over the next few days.
I might end up having to send it to O2 (all the way up to @#$%^! Queensland) so they can lose it, or replace it with some questionable one that they haven't fixed properly, or god knows what else.
Anyway, thanks again.
Atom thinks earphones plugged in
For anyone listening out there, the problem has gone away.
I don't really know why.
The only thing I did out of the usual was to turn Bluetooth on. The timing was perfect for me to think that this is what must have fixed the problem.
Do you think that might have fixed it? No I don't either.
And I'm reluctant to try to get it back into that state to see if this fixes it because I'm not that confident that this has fixed it.
I sure hope someone else has this problem and O2 or Microsoft hear about it.
I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!
I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!
hi guys i faced the same problem last week and i had to get it reparied from the repair shop and they informed me that the jack it not working properly and they will replace it with other jack which is used in sonyerricson cell phones as it is the same. I have got it done and now i have no problem.
Please try this method at the last.
Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Click to expand...
Click to collapse
Even a tooth pick would do :shock: Have not been using my FM radio but decided to try and got this problem! Was carful not to "short" anything inside so used a toothpick and it worked :lol:
Hi, mine is doing exactly the same thing and did intermittently for a while. Now I cannot get phone audio at all! I have even tried flashing the ROM and still nothing. Works perfectly with portable hands free. Do you think the audio plug is shot? Thanks.
awesome!!!
the paper clip trick really work!!! thanks Novice boy !!
I had this problem too, thanks to you guys and now its fixed.
Worked for me too..
Ok...This toothpic thing really works..
But I cant believe that after paying so much...I am encountering problems like these..
Anyone has any idea if the problem is solved for good or now we need to carry a toothpic too with a stylus...
Even mine problem got resolved automatically. I faced it 2 weeks back.
I tried re inserting the Headphone slowly and removingit and everything came back to normal
hey ive also had this problem...the only thing is that my phone doesnt think it has the headset plugged in because when i open the FM radio it says insert headset...it works when the headset is in and when its on speaker phone but other than that i cannot hear the person...i dropped my phone and this happened....i tried all the methods mentioned but its not fixing the problem...im guessing it could be hardware but the speaker and everything still works except for when your in a call...any ideas?
same prob due to wrong adaptor
i have the same problem. it's like the earphone jack is stuck because the fm radio works even without the earphones. sometimes this registry setting works sometimes it does not let me know if it works for you/anybody...
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\System\State\Hardware]
"Headset"=dword:00000000
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
t.stratus said:
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
Click to expand...
Click to collapse
I have the same problem and was very sad until trying the toothpic trick, even thought If I hit my pocket the problem returns, so I will try your recomendation, thanks!
Is there a hardware repair procedure, so maybe this part can be removed and replaced?
Yes it is a hardware problem. The headphone socket is faulty.
I've a HP 6828 - which is identical to Atom. I had this problem also.
Pls check this thread how to solve it yourself:
http://forum.xda-developers.com/showthread.php?t=421982
same problem goes to me to.. at first i'm quite shocked..there might be something damaged..then i insert a tooth pick (scared if i use paperclip could short the electrical terminal inside..) into the earphone jack.hoping a miracle to happen, then few moments, my atom back to normal..
Hi all... This is my first post and and just want to say what a great community... Thanks...
Now for my problem. I have spent a lot of time reading posts and trying to solve my problems and haven't found anything that relates to what I am experiencing so hopefully someone might be able to help me out. It's a fairly long story but I'll try to give you the quick version.
I bought a new Softbank X01HT from an ebay seller. The phone arrived and when I tried use it all I would get was a bright white screen. I tried emailing the seller and got no response. (They sell several phones every day so I don't think he deliberately ripped me off, I just got a dud and the seller is too lazy to reply to emails).
I opened up the phone and investigated, my brother has an I-Mate branded version of the hermes so we swapped parts around and decided that the LCD/front ribbon cable was causing my problem. I ordered a new cable from cnn.cn. When it arrived I fitted it and thankfully the phone came to life. I did all the usual mods then, updated the ROM etc etc.
When I got it all back together the front earpiece was working but only very very quietly, I could hardly hear the person on the other end. The speakerphone works fine though. I tried hard reseting and even flashing a different ROM but this didn't help. So I opened the phone up again, thinking that I hadn't seated the earpiece properly. This time when I started it up again I got absolutely nothing from the earpiece. I also found that the front camera just doesn't work. I tried my swapping back the original ribbon cable, although I couldn't see what was going on I was still able to get someone to video call me, answer the call and still found the camera wasn't working, doing this I couldn't test the earpiece though.
I put the camera in my brothers hermes and it works just fine. We have swapped all parts around including main boards and they all interchange fine. I only strike a problem when I am using my camera with my main board. As for the earpiece we couldn't succesfully make it work in my brothers phone, but also couldn't make his earpiece work in my phone.
I have read the posts about the contacts on the earpiece, but trying this hasn't solved my problem. I guess there is a chance that the new ribbon cable I got is also faulty, but to have the same problem from two ribbon cables seems fairly unlikely. The speakerphone works fine and so does my bluetooth headset so I am fairly confident that it is not a software issue. I have used Black Satin ROM and now I have installed Schaps 3.6 (both nice ROMs btw)
Thanks to anyone who has spent the time to read this post, hopefully someone may be able to shed some light on it for me. I got the phone a fortnight ago and still haven't been able to use it properly and it's starting to drive me nuts.....
Thanks
Craig
Hello all!
First, thanks for an awesome forum! It has both helped me tweak my Wizard, and also get help when I have needed it.
Well, I have no choice now but to ask here. Last autumn, my warranty was almost up, and a wierd problem presented itself. The mic and speaker suddenly just stopped working! The sidespeakers still work, I think, because the phone rings when someone calls me. But the caller can't hear me, and I can't hear the caller. And there isn't a hint of sound in it, no static or noise, there simply is nothing.
As there were only a few days before the 2 year warranty was up, I ran to my dealer and turned it in. A few weeks later, the phone returned, working again. But now that I come to think about it, I don't remember if I got a replacement or if they actually repaired it... It looked a little like they handled it rough though, maybe it was another phone... Well, that's not important right now.
The same thing has happened again! Summary:
1. Mic & phonespeaker dead
2. Stereo speakers work under certain conditions
3. Wired headset that came with the phone works, both for calling and media
So it seems like a hardware problem. Please note, although I downgraded the phone to original, official Swedish Qtek 9100 ROM, it has been thoroughly tweaked and upgraded to a number of different WM6 ROMs - but all that has been working beatifully!
Still, what are the odds for the mic&speaker dying twice in a row, on different phones (i think the present one is a replacement)?!?
Question: Does anyone recognize this? Is there a possibility that it is software related, and maybe fixable? I have searched both the web and these forums but haven't really found any information on it.
ANY input would be greatly appreciated!
Additional information:
Qtek 9100 (Swedish), G3 model, WM6 upgrade successful (unlocked)
EDIT: There are no system sounds, which is wierd, because the phone can still ring. I thought the system sounds came from the stereo speakers on the sides of the device?
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
epatnor said:
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
Click to expand...
Click to collapse
hi epatnor,
I think the problem with your phone was a stucked microswitch in the 2,5 mm connector for the headset. I read about it here in the forum. Sometimes the switch stays in the closed position and the phone still thinks the headset is connected. Thats why all the sound is sent to the not connected headset and therefor your phone seems to be not working (unless you connect the headset)...
But removing the dust is for sure not a bad thing...
For the next time: I think there was an easier solution for this problem than disassembling your phone...
regards
huibuh_1
Thanks huibuh_1,
Yes this was probably not the smoothest way of "fixing" it. That said, the stucked microswitch theory would actually fit my problem well - I can see now that the exact problem I was having would arise if such a switch was indeed stuck.
However, I think that the problem would be more intermittent since I actually use that port now and then - especially since it's the only way to talk (besides using a bluetooth headset that is). And since I connect the wired headset now and again the switch is used and moved, I suspect that this would result in the speaker/mic coming online again maybe..? Temporarily at least?
All the same, thanks for replying - this might happen again and with your information I'm better prepared for it!
One day when I plugged out my headphones from my phone it didn't seem to notice it. I couldn't get any sound from the speakers, and when I plugged the headphones back in nothing happend, like it didn't notice they were gone. I rebooted my phone several times and still no sound from the speaker. Even the radio (which you need headphones to use), works when I disconnect them (except no sound of course).
It's probably a software bug. Any ideas?
UPDATE: It seems to work now
same problem
dude even im facing the problem fr the pas 3 days... even i tried soft resetting aswell as hard reset the fone but still got the same prob , even wen starting fone it says headfones detected n prompts to select hedfones , hedset n tvout ...
PLEASE IF U GET ANY SOLution respond ASAP
Headphone jack
rjswaroop2004 said:
dude even im facing the problem fr the pas 3 days... even i tried soft resetting aswell as hard reset the fone but still got the same prob , even wen starting fone it says headfones detected n prompts to select hedfones , hedset n tvout ...
PLEASE IF U GET ANY SOLution respond ASAP
Click to expand...
Click to collapse
answer is here
I've been having headphone problems for a while, (it kept asking me what was plugged in with nothing plugged in). Up to now, it didn't hurt too much, but today it finally made my Omnia II unusable and I had to put my SIM in an old backup phone.
In the past, I've tried sticking a needle on the physical contact to "exercise" it, and putting some WD-40 and alcohol on it with a toothpick. Today, however, nothing worked. I ended up taking the phone apart, (since it was unusable I figured I had nothing to lose), and found that the headphone jack is a single component with a ribbon cable and connector to the main board. I found an online store selling this headphone part via Google and have ordered it, (I had to buy three as that was the minimum--if they work, I'm keeping them all as future replacements, sorry). I won't say what store because I don't know them or if this will fix the problem, but if they deliver and it works, I'll re-post with details. I really hope this fixes the problem because I've spent a *lot* of time and money getting this phone up to replacing my old Palm TX and was expecting it to be around for a few more years...no other mobile OS does what I want right now and I'm totally fine with the O2 hardware/software other than this bloody headphone issue.
I received my new headphone jacks yesterday and replaced the one on my phone. And...it works!
The new jacks are a different design. The "plug-in" sensor is at the top now and the whole thing is a lot tighter. Also, when I plug something in, (I tried headphones and a headset--not TV out), it no longer asks you what's plugged in. It seems to auto-sense the type of plug fine.
It's only day 1, but my phone is usable again. Yay!
The store I bought the jacks from is globaldirectparts.com. I had to buy three jacks, but it only ran about $20US. I'm keeping the others as spares in case this ever happens again as I plan to hold on to this phone for a few more years, (bought off contract).
After getting the back off and exposing the internals, I was able to just lift the top edge of the main boards with a popsicle stick use a small, flat screwdriver to unplug the old jack. I then slid the new jack in, made sure it was lined up, (it does this pretty much on it's own--not much wiggle room), and pushed down on the board until it "clicked" on.
Hello,
I bought a cradle from ebay that has a 3.5mm jack in addition to the micro usb connection. What I want to do is have my HD2 on its cradle and play music with tunein radio. I want the sound to come from the phone speaker though. Is that possible? I didn't find anything in tunein's or phone's settings.
Simple, dnt plugin 3.5 mm.
Sent from my HTC HD2 using xda premium
showlyshah said:
Simple, dnt plugin 3.5 mm.
Sent from my HTC HD2 using xda premium
Click to expand...
Click to collapse
The cradle he is using contains a fixed 3.5 headset jack , he wants music to come from the speaker while its plugged into the cradle .
And OP , too bad youre not on winmo . that would be so simple as ive done it before xP
If i were you my adventures would start on the market or google . search things like "speaker always on in android" or similiar things . btw could you post me the link you got the cradle from ? i wanna get one too
elesbb said:
The cradle he is using contains a fixed 3.5 headset jack , he wants music to come from the speaker while its plugged into the cradle .
And OP , too bad youre not on winmo . that would be so simple as ive done it before xP
If i were you my adventures would start on the market or google . search things like "speaker always on in android" or similiar things . btw could you post me the link you got the cradle from ? i wanna get one too
Click to expand...
Click to collapse
I've been searching all over the internet but had no luck. I used it with old pc speakers till now but they are dead, so maybe I'll have to buy new ones.
It's been a while since I bought the cradle from ebay. I didn't find an ebay item but here it is from another site:
http://www.mobilefun.co.uk/22701-Deluxe-HTC-HD2-Desktop-Charging-Cradle-Reviews.htm
It also has a spare battery slot
mousi said:
I've been searching all over the internet but had no luck. I used it with old pc speakers till now but they are dead, so maybe I'll have to buy new ones.
It's been a while since I bought the cradle from ebay. I didn't find an ebay item but here it is from another site:
http://www.mobilefun.co.uk/22701-Deluxe-HTC-HD2-Desktop-Charging-Cradle-Reviews.htm
It also has a spare battery slot
Click to expand...
Click to collapse
Hmm , ive been googling around as well and market searching . no luck though . maybe i'll write a program to give us this feature . do you think there is a demand for it ?
I didn't find many people asking for this when I googled it.
mousi said:
I didn't find many people asking for this when I googled it.
Click to expand...
Click to collapse
Thats what i thought . if i have spare time and the urge to write it i will .
galaxy tab 10.1
Hi, i have a high quality mic that i use with my tab for various recordings, i really would like a simple toggle to force sound through speakers because when the mic is plugged in it uses headphone jack so thinks its a headset which makes playback of recorded items annoying .... pulling out and plugging in etc.
For those interested im using the eim-001 mic
So, any news on this app/widgets?
zakhaque said:
Hi, i have a high quality mic that i use with my tab for various recordings, i really would like a simple toggle to force sound through speakers because when the mic is plugged in it uses headphone jack so thinks its a headset which makes playback of recorded items annoying .... pulling out and plugging in etc.
For those interested im using the eim-001 mic
So, any news on this app/widgets?
Click to expand...
Click to collapse
i was working on it but im stupid and screwed up my partitions on my computer HDD and had to start over from scratch . So i gotta get things set back up and get back at it . And im not sure if i can route the audio out to the speakers without turning off the 3.5 mm jack .. i'll have to dig deeper
be careful if you do buy a cradle with fitted 3.5mm plug and extra battery charge slot,bought one a while back.
the 3.5 mm plug is best removed from inside the charger,its useless and will bugger your phones motherboard.plug wobbles and moves a bit when plugged to phone and is very slightly wrong angle so that the two plugs are pushing sideways when phone plugged on.
Sent from my NexusHD2 using xda premium
Im not sure if it helps but the use of forcing sound through speaker has been used natively in htc fm tuner apps, with a headset plugged in as an antenna you can switch the sound to play through speakers, ive used this on htc legend as well as htc chacha