Database Users

The contacts Facebook association bug

.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!

And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !

That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.

This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.

Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.

I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!

This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.

it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.

Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.

I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.

Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return

Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server

I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again

Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?

I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.

The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...

Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.

Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.

So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...

I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.

Facebook update causes TouchFlo Restarts

Every time I update Facebook in Updates and Events it restarts TouchFlo. I've run into this problem before... After a hardware restart it fixed it but i'm sure there has to be a way to fix this. I have tried undoing anything I've done before this problem occured... But I've changed nor done anything... It just happen, any help will appreciated.

TeamSiR said:
Every time I update Facebook in Updates and Events it restarts TouchFlo. I've run into this problem before... After a hardware restart it fixed it but i'm sure there has to be a way to fix this. I have tried undoing anything I've done before this problem occured... But I've changed nor done anything... It just happen, any help will appreciated.
Click to expand...
Click to collapse
WE could really use some more info. Rom, OS version, Things of this type will most likely get you some answers

ROM version: 1.19.661.3 "Stock ROM"
Windows Mobile 6.1
Carrier: Telus "CDMA"

It seems i've fixed the problem, well more like it fixed it self, I took one of my contacts off the facebook link and it seems the crashing has stoped. It just seems weird to me that it would do that, would like to know the real reason behind this. Maybe there's a limit of contacts you can have linked to Facebook

Now that we're speaking of facebook on the TP2, does anyone know how to chat on facebook similar to the iphone app?

Ok, my reply is two fold....
@TeamSir
I ran into the same problem. I took a bit of a different route, though... It only seemed to crash on me when I updated from within the address book editing screen (not always, but often). On the Status Tab (Third or forth tab when in Address book, or viewing a contact), when I've updated from there, I haven't had any problems. Weird, but who knows.... Also noticed that if they Contact in the address book is exactly like it is on facebook, it automatically (after confirmation) sets everything up for you.
@Cacaman123 There isn't a way to "chat" through this integrated facebook feature. There are, however two options for you to look into.
Option #1
There is a Facebook App on the Microsoft website. Go to http://www.microsoft.com/windowsmobile. If you haven't already, sign up for an account (it's worth it, trust me... free apps and games, some of them pretty good too, some are demos, too). Once in there, arrow over "Free Extras" then click on "Games, Software, and More." From there, under the "Software and Services" side of the list, click "See all >" and on the next page there should be a facebook app. This app allows you to check friends status', update your own, check your messages, reply, and, as an added bonus, if any of your friends have their Phone number on FB, you can access it through the tab and call them directly from the app, through your phone.
Downfall: No Chat app. You are not allowed to do direct Facebook Chatting, you can send and receive messages, but no chatting.
Option #2
Palringo - Here is an app that I've been using for a long time. Bottom line, it's a multi service chatting program. You do have to sign up for an account (completely free), but after that, you can access any account of yours on the following networks:
* Windows Live Messenger ® (MSN)
* AOL ® Instant Messenger (AIM)
* Yahoo! ® Messenger
* Google Talk ™
* ICQ ®
* Jabber ®
* iChat® / MobileMe ®
* Gadu-Gadu ®
* Facebook Chat (Alpha)
With this program, you can chat directly with your friends on facebook.
Downfall: Chatting is the only thing you can do with facebook and this app.
I do hope this helps...
J.

My problem was the same, I was using the intergraded Facebook, crashed everytime I update in the address book editing screen. As soon as I took one of my contacts off of the link with facebook it started to work... But then everytime I open up File Explorer it would hang on loading "The last folder I tried to view was My Device\Windows". Couldn't even change which folder I was viewing, so with much frustration I turned to Hardware reset.

I deleted the "FacebookInfo" file in My Device folder, and it started working again.

How to stay logged-in to Google Talk?

Greetings Experts,
I can log in to Google Talk, hit Back to go back to the home screen, then go in to Google Talk again and I'm still logged-in.
However, if I check again later on (few mins, few hours), it logs in again. This means the app was not even running and I was not logged-in to Google Talk.
Question: How do I stay logged-in to Google Talk all the time?
I'm running Cyanogenmod v4.2.13 dated Jan 13, 2010.

Go to a terminal and type "netstat". If there is a line that says "5228 established", then you ARE LOGGED IN.
The application itself does NOT need to be running in order for you to be logged in.

didn't last overnight
lbcoder said:
Go to a terminal and type "netstat". If there is a line that says "5228 established", then you ARE LOGGED IN.
Click to expand...
Click to collapse
Thanks for the info, you know your stuff. I let it sit all night, then just checked it now:
Code:
netstat | grep 5228
Got nothing. Opened the app, it logged me in again. I go back to the terminal and check again and 5228 is in the list and ESTABLISHED. I wonder if there is a timeout in effect here?

Do you have all your google services set to auto-sync? I.e. are you receiving push gmail? Because this stuff all shares the connection over 5228.

still connected!
lbcoder said:
Do you have all your google services set to auto-sync? I.e. are you receiving push gmail? Because this stuff all shares the connection over 5228.
Click to expand...
Click to collapse
Yes, auto-sync is on (never changed it). I just checked the netstat report and 5228 is still there, and I haven't touched the Google Talk app since yesterday morning. Seems to still be working. <shrug>?

Maybe just a network glitch...

Use another program, that has Google talk in it, like Meebo, eBuddy, Palringo, they have options to reconnect automatically, and notifications on the taskbar.

Android kills processes when it runs low on memory, even if they're a Service like this.

paulspiteri said:
Android kills processes when it runs low on memory, even if they're a Service like this.
Click to expand...
Click to collapse
Is there a way to have Android make an exception so that it does not kill the GTalk process?

jedihawk said:
Greetings Experts,
I can log in to Google Talk, hit Back to go back to the home screen, then go in to Google Talk again and I'm still logged-in.
However, if I check again later on (few mins, few hours), it logs in again. This means the app was not even running and I was not logged-in to Google Talk.
Question: How do I stay logged-in to Google Talk all the time?
I'm running Cyanogenmod v4.2.13 dated Jan 13, 2010.
Click to expand...
Click to collapse
I'm having the same problem running cyanogen...i think it may be the rom but i really hope thats not the case...i've been looking all over for a solution and i havent really been able to find one. I think what ever the problem may be its also causing me to receive my emails from gmail much later...sometimes i wont receive an email untill the next day. If anyone knows of any fixes then please help out

Known Issue
OP,
This is a known issue with the Cyanogenmod build
You can read more about it here at the cyanogenmod bug tracker and star it! This will help get the priority of the problem raised and hopefully solved.
Please check this out:
http://code.google.com/p/cyanogenmod/issues/detail?id=913
DZ

Facebook Help: Help: An error had occurred while fetching data [null]

All of a sudden I got "An error had occurred while fetching data [null]" every time I want to see my live feed and my own profile from my Nexus One phone (stock Facebook app). I have no problem accessing it from the browser or PC.
Strange thing though, when i log out, then re-login using OTHER facebook account, I can see the live feed and the profile page no problem. Everything works fine again.
However, once i login using MY account, problem starts again.
I have hard reset my N1, problem still there.
Any idea? Please help.
I like the stock Facebook app on N1, don't really want to install another app or use browser to access it.
Oh and my N1 is stock, no root yet.
Thank you

Calm down and take a deep breath I have the same problem. It is not your phone it is facebook server. I had the problem yesterday shortly and today in the morning. Now it seems ok for me...wait until they repair the problem and use the browser application in the meantime...

i had the same issue also, mine seems to be working now though.

so server related not my phone?
phew...
mine still isn't working though

still not working? dang, just give it some time, mine was out a good 6-7 hours

I've had this issue on the Desire ROM where the live feed on the Friend Stream just refuses to update... I was "locked out" for a few days.

strange, it wasn't working for a while until u put the facebook widget on my home. click on the facebook icon, then ta-da! all working again.
Not sure if it was a coincidence...

It's a problem with some 3rd party apps that push data to your facebook feed and the client's interpretation of the XML. Zynga apps being one of them.
You can experiment by hiding various 3rd party apps form your facebook feed (or logging in when you get the error on a computer and seeing what apps were there and not on your phone).
Once they're hidden (or, over time as they pass further down the history list) your feed will work fine.

i don't play games on facebook, nor have i allow any games to be on my profile.
strange, but it works ok now.

Not just games this can be form ANY third party app that has an illegal character in it....this includes quizes, "who visited your profile", horoscopes, any of those things, anything that is not a pure-facebook update.

Same problem here on htc desire S. On wifi all is ok. On 3g ''An error had occurred while fetching data (null.)'' This is very strange.

HTC Peep updating sense problem!!

hello everyone
i've been using peep for a long time, and i always had problems but i could find the solution on the internet especially on xda.
but this time i couldnt.
i updated twitter lastnight everything was okay, but today when i updated, the home screen popped up saying "Launching HTC Sense..." and of course when i looked back at peep there were still last nights tweets and no new ones!
i tried everything, i restarted. i restarted sense. soft reset.
and i dont wanna hard reset!! now tell me is there anything else i can do?
i really like Peep despite of its problems, and i wanna keep using it!!!

yup i'm having the same issue - just tried it on mine to test what you said about it
as soon as i update my twitter it reboots sense.
i'm disabling twitter for now to see if it has any effect, also contacting htc support as htc peep is their app

same trouble here - when i disable twitter sense works fine.. anyone else seeing this ?
my symptoms were very different though.. sense doesnt re-load - it just freezes me out about 10 minutes after every soft reset.. once i disabled auto-retrive on peep, it worked smooth enough, but the moment i tried retrieving tweets after last night - it froze up again.. now i've tried deleting the twitter cache in my temp file - but i dont think thats helped..
any ideas ?

I've had my UK o2 HD2 since Nov last year and have had no problems with Peep until today, but now it just relaunches Sense everytime it tries to update (which I've set to every 15mins) - I presume many others are having the same problem, so hope a fix or solution is provided soon!
:-(

Same problem here, when I want to update Peep, it crashes manila.exe.
So far I know it's because Twitter made a change in their security system.
It makes a lot of users and developers confusing right now.
I hope this will be fixed soon!

I am having the same issue. I've had my phone since start of year. No issues (like this). Running latest offical O2 rom from HTC site.
Whenever I try to update twitter HTC Sense crashes and restarts. I originally was worried that it was caused by the update to fix the calaender (which I had just installed before checking my twitter at around 5pm GMT). But seeing that you are all having issues I digged a little deeper.
This is what seems to be true
The problem only appears to be when checking "All Tweets" (Which is the main screen) and not when checking "Mentions", "Direct Messages" or "Favorites". I can even update Twitter but it crashes when trying to retrieve the messages again.
So the problem is that a server (either Peeps or Twitter) is not working right. Our Peep clients can access the server but are causing a failed responce. This is causing Peep to crash and take Sense with it (As the apps are closely linked). I guess we need to sit tight and wait for either an update for HTC (If the way PEEP works is chanigng) or for the server to be fixed.

Dear Adam Turvey,
It may be just a temporary glitch, can you try a soft reset, by removing the battery while the device is on. Leave the battery out for 30 seconds then try again.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10GBCW35ENA000903.
Sincerely,
Jason
HTC
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Click to expand...
Click to collapse
any ideas anyone HTC dont seem to know
i've copied them a link to this thread too
on a side note i'm also getting "Windows Live Hotmail is temporarily unavailable. Please try again." since this has been happening with peep

Well the issues seems to have gone away now. Just checked again and it's all working.
Guessing the above post about Twitter security update/issues may have been true and the people who run Peep needed to make changes.

Still same problem here!...
Someone discovered any solution...?

still have this issue - am trying few diff things
have just
logged out of my account on peep
disabled twitter tab in home tabs options
then delete the device/temp/twiteng folder and
rebooted phone
revoked access for htc peep from twitter connections via web
re enabled twitter in the home tabs
and logged in to twitter again
Code:
HTC Peep by HTC Corp.
HTC Peep
Revoke Access · approved on 6:55 PM today · read and write access
Dowloading tweets......
CRASH sense.....
anyone else got any ideas ?

MoTweets & PocketTwit is working.. seems like a silent update from HTC Peep/HTC Manilla/Twitter which is wrong..
Looks like the connection to Twitter is working well.. at least, from my GF her Desire Peep is working..

Well mine is still working. What you might want to do is try the following
1) Sroll to Settings then pick Data Services.
2) Turn off twitter.
3) Go back to the Settings HTC Sense tab and click Menu at the bottom and All Settings.
4) Click the Today icon and then go to items. Turning off HTC Sense.
5) Load file explorer click "Menu" and turn on "Show All Files". If you haven't already.
6) Delete the TwittEng folder from c:\Temp.
7) Delete the Twitter folder from c:\Application Data\HTC.
8) Reboot device.
9) Turn HTC Sense back on via Start > Settings > Today etc.
10) Reconnect to Twitter using the log on via the Twitter HTC Sense tab (I did this via a wi-fi connection instead of the mobile network shouldn't make any difference but hey)
11) Then rechecked via mobile connection.
After this I've rebooted the phone and Peep is still working over Wi-Fi and GSM/HSDPA

GauBan said:
Well mine is still working. What you might want to do is try the following
1) Sroll to Settings then pick Data Services.
2) Turn off twitter.
3) Go back to the Settings HTC Sense tab and click Menu at the bottom and All Settings.
4) Click the Today icon and then go to items. Turning off HTC Sense.
5) Load file explorer click "Menu" and turn on "Show All Files". If you haven't already.
6) Delete the TwittEng folder from c:\Temp.
7) Delete the Twitter folder from c:\Application Data\HTC.
8) Reboot device.
9) Turn HTC Sense back on via Start > Settings > Today etc.
10) Reconnect to Twitter using the log on via the Twitter HTC Sense tab (I did this via a wi-fi connection instead of the mobile network shouldn't make any difference but hey)
11) Then rechecked via mobile connection.
After this I've rebooted the phone and Peep is still working over Wi-Fi and GSM/HSDPA
Click to expand...
Click to collapse
have already tried that check my previous post and mine isn't working

GauBan said:
Well mine is still working. What you might want to do is try the following
1) Sroll to Settings then pick Data Services.
2) Turn off twitter.
3) Go back to the Settings HTC Sense tab and click Menu at the bottom and All Settings.
4) Click the Today icon and then go to items. Turning off HTC Sense.
5) Load file explorer click "Menu" and turn on "Show All Files". If you haven't already.
6) Delete the TwittEng folder from c:\Temp.
7) Delete the Twitter folder from c:\Application Data\HTC.
8) Reboot device.
9) Turn HTC Sense back on via Start > Settings > Today etc.
10) Reconnect to Twitter using the log on via the Twitter HTC Sense tab (I did this via a wi-fi connection instead of the mobile network shouldn't make any difference but hey)
11) Then rechecked via mobile connection.
After this I've rebooted the phone and Peep is still working over Wi-Fi and GSM/HSDPA
Click to expand...
Click to collapse
Sadly that didn't worked, but thanks for giving us this option to try

To be honest I think what I did was just at the point an issue somewhere else was being resolved may on the server my account is on.
I'm guessing that the issue has been solved but the fix is having to work it's way through the servers/accounts. All I can say is hold on and wait it should be good by tomorrow.

GauBan said:
To be honest I think what I did was just at the point an issue somewhere else was being resolved may on the server my account is on.
I'm guessing that the issue has been solved but the fix is having to work it's way through the servers/accounts. All I can say is hold on and wait it should be good by tomorrow.
Click to expand...
Click to collapse
I'm able to sign in, no problems, but I just cannot download my tweets.
I even can post tweets just as normal! but it crashes after posting is done.

Same issue here, Manila.exe instantly crashes when you update twitter.... Hope this gets resolved soon

joshoon said:
I'm able to sign in, no problems, but I just cannot download my tweets.
I even can post tweets just as normal! but it crashes after posting is done.
Click to expand...
Click to collapse
Reading your post you didn't delete the Twitter folder in Application Data/HTC*
I found that when I first deleted it before clearing out the rest of the stuff when I was downloading the tweets that it would download just one of the user images again. There was also in the folder /Application Data/HTC/Twitter/TempPhoto was some sort of crap/corrupted image.
It might be worth just checking those. Like I said before I dod those steps and it works again. However is the problem is server based then it won't mean crap.
* Sorry got you mixed up with SilverRook. But again just check to make sure.

Solution for me: Log in to Twitter with Opera Mobile (twitter.com), and log out again. then Peep worked fine again.

GauBan said:
Reading your post you didn't delete the Twitter folder in Application Data/HTC*
I found that when I first deleted it before clearing out the rest of the stuff when I was downloading the tweets that it would download just one of the user images again. There was also in the folder /Application Data/HTC/Twitter/TempPhoto was some sort of crap/corrupted image.
It might be worth just checking those. Like I said before I dod those steps and it works again. However is the problem is server based then it won't mean crap.
* Sorry got you mixed up with SilverRook. But again just check to make sure.
Click to expand...
Click to collapse
yup just tried removing the htc/twitter folder and it still does the same.... must be a server side bug then oh well i'm sure i can do without twitter until its fixed lmfao.